Service supervisor jobs in Colorado Springs, CO - 179 jobs
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Entry Level Customer Service Manager
Price Solutions 4.0
Service supervisor job in Colorado Springs, CO
Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.
Essential Duties and Responsibilities:
Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations
Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets.
Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available.
Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve.
Work directly with and maintain constant communication with partners, clients, and consumers across the local region.
Our Brand Ambassador has the following beliefs, skills, and personality traits...
You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately
You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly
You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward
You think of problems and challenges as opportunities for improvement and growth
You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable.
People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
$52k-74k yearly est. Auto-Apply 60d+ ago
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Service Manager
The Garrett Companies 4.0
Service supervisor job in Colorado Springs, CO
Join The Garrett Companies and lead maintenance operations for one of our newest luxury communities. The Service Manager is responsible for ensuring top-notch resident experiences through proactive maintenance, team leadership, and hands-on problem solving. From overseeing service requests and preventative maintenance schedules to mentoring your team and maintaining curb appeal, you'll be at the heart of our community's success. If you take pride in your work, thrive on excellence, and aren't afraid to roll up your sleeves, we want to hear from you. Location: Rewind at Crest - Colorado Springs Pay: $38 per hour Specific Duties and Responsibilities
Ensure apartment homes that have been delivered by construction are move-in ready, and consistently inspect amenities to make sure they are always in proper working condition and clean.
Resolve any customer and/or resident-related concerns or objections as they arise.
In conjunction with the Community Manager, complete move-in/ move-out inspections with residents.
With Community Manager's input, initiate, prioritize, and assign individual maintenance team daily activities, including service requests, housekeeping, apartment turns, compliance, and ordering of supplies.
Develops maintenance team members as a mentor.
With guidance from the Community Manager, appropriately uses performance counseling to correct and/or improve performance issues when necessary.
Maintains relationships with vendors, residents, team members, and associates on a professional level at all times.
Consistently and effectively communicates with the Community Manager and relevant teams regarding community performance.
Other duties as assigned.
Additional Responsibilities
Keeps in compliance with and abreast of all OSHA regulations.
Works with and supervises outside contractors and vendors.
Performs other duties as assigned by Management.
Inspects apartment homes, buildings, and common areas regularly. Creates service requests to assign repairs of observed maintenance or housekeeping needs.
Develops and maintains preventative maintenance schedule for applicable equipment.
Conducts quarterly community audits to include: all operating mechanical and non- mechanical parts; electrical, HVAC, plumbing, roofs, balconies, etc.
Ensures compliance with State, Federal and local codes and oversees City and Fire Inspections.
Prerequisites
3+ years experience as a ServiceSupervisor.
HVAC and EPA certification strongly preferred.
Must provide own tools.
Valid driver's license required.
Experience with Property Management software, Entrata preferred.
Must be willing to be on call and take emergency calls after standard working hours.
Pre-Prerequisites (these are the most important items)
Positive attitude.
Relentless problem solving skills.
Will never claim the work of others as their own.
We are trendsetters and standards breakers. Our intent is to consistently surprise our audiences by being excellent.
Ability to anticipate.
Understanding the difference between causation and correlation.
We are all broom pushers. Every member of our team is willing to work and support all levels.
Physical Demands
Ability to climb up to four flights of stairs to access apartments.
Ability to walk several acres to inspect community.
Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis. Possibly operating dangerous equipment. Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc. Must be able to adapt to inclement weather.
Ability to sit or stand for long periods at a time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Training and Orientation
Garrett Companies Onboarding Program in Indianapolis.
Membership in professional organizations and continuing education is supported by The Garrett Companies.
Company specific Edge 2 Learn training provided.
$38 hourly 6d ago
Carson MS/PX Customer Service MUST be 21 $15.00 per hour
The Exchange 4.2
Service supervisor job in Fort Carson, CO
As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?
* Greet every customer with eye contact and smile in your authentic way
* Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation
* Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
* Able to learn and adapt to current technology needs
* Able to stay calm when customers are stressed or upset
* Able to think quickly on the spot to answer customer questions
* Able to lift 20 pounds
Additional Qualifications/Requirements:
* Willing to cross-train and work in other areas of the store, as needed
* Must possess a welcoming and helpful attitude toward customers and other team members
* Cash handling experience preferred
* Excellent communication skills
* Basic computer skills
* Retail experience preferred
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
$39k-61k yearly est. 60d+ ago
Service Supervisor
DH Pace 4.3
Service supervisor job in Colorado Springs, CO
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100
th
anniversary in business.
DH Pace Company, Inc. aspires to hire a ServiceSupervisor in our Colorado Springs office!
This individual will effectively coordinate field employees to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now!
Starting pay: $65,000 depending on experience.
Job Responsibilities
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Other responsibilities as assigned
Requirements
Bachelor's degree, highly preferred and a minimum of 2-3 years of management and leadership experience. An equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
#PaceID3
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1
st
day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1
st
year; 16 days accrued during your 2
nd
year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$65k yearly Auto-Apply 10d ago
Dining Services Supervisor
Brookdale 4.0
Service supervisor job in Colorado Springs, CO
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$39k-58k yearly est. Auto-Apply 1d ago
Service Supervisor - Artemis at Spring Canyon
Education Realty Trust Inc.
Service supervisor job in Colorado Springs, CO
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
* Starting at $25 per hour
The hourly range for this role is $33 - $35.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
ANTICIPATED CLOSING DATE
February 16, 2026
This date may be subject to change due to evolving business needs.
$33-35 hourly Auto-Apply 6d ago
Card Services Supervisor
ANB Bank 4.2
Service supervisor job in Colorado Springs, CO
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Range: $25.00 - $35.00 per hour *
This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * The Card ServicesSupervisor is primarily responsible for the day-to-day operations of the card Services department and assisting the Operations Officer in achieving bank objectives. The candidate will be responsible for the implementation and updating of departmental procedures and managing relevant projects. They will help to ensure that both controls and process disciplines are rigorously maintained and continually enhanced through precise policies and procedures, metrics reporting, risk assessments, quality assurance and root cause analysis. This role functions in a fast paced, dynamic and multi-tasked environment with very aggressive delivery schedules. Essential Duties and Responsibilities * Supervises a team of Card Analysts and Investigators who review and process disputes. Provides direction in the investigation and evaluation of suspicious activity. * Lead the team with ability to coordinate resources to complete business objectives and support their performance development. * Interacts with bank examiners and/or internal auditors in reviewing the department processes and/or systems. * Ensures the department is audit ready. Addresses and corrects issues raised in audits and exams. * Serve as a liaison with third-party vendors in the development, enhancement, and ongoing maintenance of card systems. * Reviews statistical analysis reports to determine system and staff efficiency. * Develops a strong understanding of the issues, analyzes the business scenarios root causes, articulates key risks and customer impacts, develops and provides feedback on appropriate remediation strategies, validates and tests the remediation plans and provides assurances of quality remediation results by validating the remediation work. * Assists in the development of training programs as well as policies and procedures for the department. * Assists in the development of card risk management and strategic planning. * Works dispute queues and team tasks, as needed. * Assumes additional responsibilities and leads special projects as assigned. * Creates card training for all bank staff. * Maintains dispute and card related general ledger accounts and aids with reconciliation. * Independently maintains and administers departmental systems and conducts required audits, as necessary. Identifies and independently resolves problems related to the department and its systems. * Communicates significant issues to management; makes recommendations when weaknesses are identified. * Develops a working knowledge of operational dynamics and key drivers, including external industry knowledge of capabilities and best practices. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA); Regulations E, NACHA, Visa Rules and other related banking regulations as applicable, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Maintains strong PC and software skills (including Windows, Excel and Word) and an aptitude for learning bank systems. * Ability to travel (service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience * Four years of financial industry or law enforcement experience or three years anti-financial crimes experience (i.e. BSA, Fraud, Cards). * High school diploma or general education degree (GED) required. Bachelor's degree or equivalent combination of education and experience preferred. * Supervisory experience preferred. * Advanced experience (i.e. 3+ years) with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred. * Advanced understanding of banking products, services, forms, and regulations preferred. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 02/12/2026 (or until filled)
$25-35 hourly 10d ago
Emergency Medical Services Operations Supervisor
Legacy EMS, Inc.
Service supervisor job in Colorado Springs, CO
Job Description
The Operations Supervisor is responsible for providing management, leadership, direction, and administration of all aspects of daily operations for Legacy EMS, Inc. The position works in collaboration with other administrative team members and reports directly to the Director of Operations.
Responsibilities:
Administration
Recommends promotions, accolades, and disciplinary actions up to and including termination of field staff.
Coordinates enforcement of disciplinary processes as required by the Human Resource Director or the Director of Operations.
Reviews findings regarding policy complaints within MedComm with the Communications Supervisor and provides these findings to Human Resources.
Provides recommendations for policy and procedures regarding the operations of Maintenance, Field Staff, and MedComm to HR for compliance vetting and integration.
Logistics
Final responsibility for the tracking of maintenance on all Legacy equipment and assets, such as radios, medical devices, tablets, etc.
Responsible for the upkeep of Headquarters Building.
Work closely with the Office Administrative Assistant to monitor supply chain stability, design, and maintain par levels of all equipment and supplies necessary for current and immediate future needs.
Operations
Will serve as the alternate Supervisor in the absence of an Operational Supervisor, Communications Center Supervisor, or Maintenance Center Supervisor.
Final responsibility for scheduling in CO Civilian area.
Directly Responsible for implementing and providing effective leadership; fully understands the Legacy's Mission, Vision, and Values.
Responsible for the disposal of biohazards, expired medications (including narcotics), and other hazardous devices or equipment.
Official Legacy EMS, Inc. point of contact for other EMS agencies, air ambulance services, and 911 Centers.
Is responsible for and works with the IT Department to maintain optimal IT systems for communications, radios, ePCRs, etc.
Provide upstream accountability reports to the Director of Operations.
Quality Improvement
Provides coaching, training, and evaluates performance of FTOs and field staff.
Ensures that all field staff are fully informed and have reasonable access to all protocols, policies and procedures, and other information pertinent to perform their assigned job duties.
Provides leadership to the Operations Supervisors for coordination and oversight of field personnel in the performance of their prehospital clinical care.
Qualifications
Three years of experience as a field Paramedic is required.
Nationally Registered Paramedic.
Colorado State Paramedic License
Critical Skills
Excellent organizational skills, demonstrate initiative, good judgement, flexibility, and teamwork.
Must be effective in time management, multitasking, and detail-oriented planning.
Possess strong written and verbal communication skills.
Must display deep interpersonal, decision making, coaching, and delegation skills.
Ability to evaluate performance objectively and accurately.
Must be proficient in Microsoft Office.
Must be proficient in policy and documentation skills.
Proficient in clinical skills for level of licensure.
Proficient in communication and customer service.
$49k-83k yearly est. 2d ago
Emergency Medical Services Operations Supervisor
Legacy EMS
Service supervisor job in Colorado Springs, CO
The Operations Supervisor is responsible for providing management, leadership, direction, and administration of all aspects of daily operations for Legacy EMS, Inc. The position works in collaboration with other administrative team members and reports directly to the Director of Operations.
Responsibilities:
Administration
Recommends promotions, accolades, and disciplinary actions up to and including termination of field staff.
Coordinates enforcement of disciplinary processes as required by the Human Resource Director or the Director of Operations.
Reviews findings regarding policy complaints within MedComm with the Communications Supervisor and provides these findings to Human Resources.
Provides recommendations for policy and procedures regarding the operations of Maintenance, Field Staff, and MedComm to HR for compliance vetting and integration.
Logistics
Final responsibility for the tracking of maintenance on all Legacy equipment and assets, such as radios, medical devices, tablets, etc.
Responsible for the upkeep of Headquarters Building.
Work closely with the Office Administrative Assistant to monitor supply chain stability, design, and maintain par levels of all equipment and supplies necessary for current and immediate future needs.
Operations
Will serve as the alternate Supervisor in the absence of an Operational Supervisor, Communications Center Supervisor, or Maintenance Center Supervisor.
Final responsibility for scheduling in CO Civilian area.
Directly Responsible for implementing and providing effective leadership; fully understands the Legacy's Mission, Vision, and Values.
Responsible for the disposal of biohazards, expired medications (including narcotics), and other hazardous devices or equipment.
Official Legacy EMS, Inc. point of contact for other EMS agencies, air ambulance services, and 911 Centers.
Is responsible for and works with the IT Department to maintain optimal IT systems for communications, radios, ePCRs, etc.
Provide upstream accountability reports to the Director of Operations.
Quality Improvement
Provides coaching, training, and evaluates performance of FTOs and field staff.
Ensures that all field staff are fully informed and have reasonable access to all protocols, policies and procedures, and other information pertinent to perform their assigned job duties.
Provides leadership to the Operations Supervisors for coordination and oversight of field personnel in the performance of their prehospital clinical care.
Qualifications
Three years of experience as a field Paramedic is required.
Nationally Registered Paramedic.
Colorado State Paramedic License
Critical Skills
Excellent organizational skills, demonstrate initiative, good judgement, flexibility, and teamwork.
Must be effective in time management, multitasking, and detail-oriented planning.
Possess strong written and verbal communication skills.
Must display deep interpersonal, decision making, coaching, and delegation skills.
Ability to evaluate performance objectively and accurately.
Must be proficient in Microsoft Office.
Must be proficient in policy and documentation skills.
Proficient in clinical skills for level of licensure.
Proficient in communication and customer service.
$49k-83k yearly est. 2d ago
Field Service Manager
Skyline Products 3.7
Service supervisor job in Colorado Springs, CO
Skyline Products is a leading manufacturer of innovative electronic signage solutions for the transportation and fuel retailing industries. With over 50 years of proven success and a commitment to engineering excellence, we're looking for driven, collaborative professionals to help us shape the future of intelligent signage. Be part of a team that values quality, innovation, and long-term customer partnerships, all within a company that's built to last.
Skyline Products is currently recruiting for a Field Service Manager who be responsible for leading our customer service team and overseeing field operations. The successful candidate will be responsible for ensuring customer satisfaction, managing field operations efficiently, and driving continuous improvement in both areas. You will play a critical role in the post-install stage of a products lifecycle.
Job Responsibilities:
Customer Service Team Management: Lead and oversee customer service representatives and operations to ensure timely and efficient resolution of customer issues and complaints to ensure a high level of customer satisfaction.
Field Operations Team Management: Lead and oversee field operation teams to ensure timely and efficient product pre-installation testing, installations, repairs, and maintenance.
Coordinate with field technicians and internal/external obligations to schedule and prioritize tasks and assign/schedule field technicians to optimize service coverage and response times.
Team Management and Development:
Provide training and support to field technicians to ensure technical competency, customer service excellence, and ensure compliance with safety standards and regulations.
Recruit, train, and develop customer service and field operations teams.
Improve, develop, and implement policies, procedures, and standards.
Collaborate with sales, marketing, customer project manager, product development and engineering teams to develop and implement operational strategies aimed at improving service efficiency and effectiveness.
Customer Satisfaction and Relationship Management:
Drive and monitor customer issues, feedback and satisfaction levels taking proactive measures to address any issues or concerns in a timely manor.
Maintain and manage a field issue database to identify and highlight endemic issues.
Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
Serve as a point of escalation for complex customer inquiries or complaints, resolving issues in a timely and satisfactory manner.
Performance Analysis and Reporting:
Set clear objectives and performance targets and monitor team performance and productivity, ensuring adherence to quality standards and service level agreements.
Utilizing the results of the analysis and reporting, use data-driven insights to make informed decisions and drive continuous improvement initiatives.
Prepare reports for upper management review
Other responsibilities as required.
Qualifications and Skills:
Bachelor's degree in Business Administration, Operations Management, or related field. MBA or equivalent experience is a plus.
10+ years' experience in managing customer service and field operations teams in a technical industry.
Strong leadership skills with the ability to motivate and inspire teams to achieve goals.
Excellent communication and interpersonal skills (verbal and written), with the ability to effectively interact with customers, team members, and stakeholders.
Analytical mindset with the ability to interpret data, problem-solve with a focus on delivering exceptional service and resolving issues promptly with a willingness to get hands on.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously while maintaining a high attention to detail.
Technical/Manufacturing experience highly recommended
Knowledge of industry trends, best practices, and regulatory requirements related to client services and customer experience.
A well-rounded individual that is a self-starter and has good self-management/organization skills a must
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Publisher)
CRM/ERP/Ticketing System Experience (M2M/Heat/NetSuite)
Travel 50% - 75%
Compensation: $80k - $95k
Benefits:
Health Care Plan (Medical, Dental and Vision)
401k with company match
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off
Short Term and Long Term Disability
Training and Development
Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.
$80k-95k yearly Auto-Apply 45d ago
Fleet Services Supervisor
Town of Castle Rock 3.9
Service supervisor job in Castle Rock, CO
This posting will remain open continuously until filled.
The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.
Working for the Town of Castle Rock includes:
The opportunity to make a difference in our community
Career Advancement Programs
Employee well-being program
Competitive total compensation with an excellent benefits package
Free membership to the MAC or Recreation Center
Public Service Student Loan eligible employer
Essential Duties & Responsibilities:
Primarily responsible for supervising, assigning and prioritizing work order jobs to the Fleet Technicians. Performs quality assurance inspections for completed repair work orders and sublet repairs prior to returning vehicles to service. Works along side the Fleet Technicians and performs all the functions of a Fleet Technician, including taking job assignments as needed.
Supervises, trains, and evaluates staff; establishes staff expectations and performance standards, addresses performance issues and supports employee development. Enforces Personnel Guidelines and other Town policies. In conjunction with the Fleet Manager, assists in recommendations of personnel actions and salary adjustments. Tracks required certifications of staff. prepares annual employee performance evaluations.
Assist with the development, implementation and management of a comprehensive preventative maintenance and repair program that aligns with Town policy and strategic objectives. Assigns and manages daily work activities for personnel and consistently meets established performance KPI's.
Responds to emergency calls and after-hours pages and performs/directs related duties as required.
Assists with developing the Fleet Division's goals and objectives. Collaborates with Fleet Services Manager and Fleet Support Technician to ensure goals and objectives are being met
Assists with preparation and administration of the annual operating and capital budget. Makes recommendations for annual and long-range financial planning purposes for capital acquisitions and disposals for the Town-wide fleet pool.
Ensure compliance with local, state and federal vehicle safety standards and regulations. Enforce established safety best practices, policies and procedures and investigate accidents as required.
Assists with managing the Fleet Management Information System to include customer request for service, appointment scheduling and pending repairs. Assist with purchase requisitions, periodic inventories, preventive maintenance schedule compliance s, monthly departmental charge-out records, and monthly and annual management reports.
Assist with new vehicle specifications and disposal of surplus equipment.
Employs and supervises applicable safety and security measures and practices.
Understands and manages the elements of the DOT Annual Vehicle Inspection as required by 49 CFR parts 393 and 396. Develops a self-certification standard and certifies Technicians as required.
Ensures compliance with State of Colorado vehicle emission inspection requirements and standards.
Performs maintenance and repair of shop equipment.
Orders shop supplies, cleans and organizes shop.
Performs other duties as assigned or required.
Minimum Qualifications:
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: High School Diploma or GED equivalent
Experience: At least (3) years' previous experience and/or training that includes fleet operations and automotive/equipment repair and maintenance, including supervisory responsibility; or an equivalent combination of education, training, and experience.
Licenses and/or Certifications:
a valid Colorado Driver's License
Air Brake Inspector's Certification
ASE Master Technician Certification
CDL Class A with air brake endorsement or the ability to obtain within 12 months of employment
Colorado Department of Health Diesel Emissions Certification or the ability to obtain within 12 months of employment
Preferred Qualifications:
EVT Certification
LEV Certification
Knowledge, Skills, and Abilities:
Skill in supervising and directing the work of others in a manner that results in fully competent employee performance. Ability to evaluate work performance and make appropriate personnel related recommendations.
Ability to prepare accurate records, reports, evaluations and estimates in a clear and concise manor.
Knowledge of procedures, methods, supplies, materials and tools for auto repair, including engine analyzer.
Knowledge of proper and safe work practices including repair techniques for equipment and tools.
Skill in repairing equipment, utilizing a wide variety of tools and equipment.
Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
Ability to effectively communicate orally and written.
Working knowledge of vehicle and equipment components and systems, and maintenance and repair techniques.
Proficiency in the use of welding, cutting, and fabrication equipment.
Ability to gather, interpret, and document information relative to job functions.
Knowledge, understanding, and skills necessary for proficient use of repair manuals and personal computers.
Ability to communicate effectively in both oral and written form.
Ability to interpret a variety of instructions.
Ability to establish and maintain effective working relationships with supervisor, support staff and other departments/agencies position interacts with.
Visual perception and discrimination ability.
Ability to operate vehicles, light and heavy equipment, shop equipment, diagnostic equipment, power tools, and hand tools, in a safe manner.
Physical Demands:
Moderate to heavy physical work to include lifting and maneuvering up to 100 lbs
Frequent performance of activities requiring a full range of body movement including climbing, balancing, stooping, kneeling/bending, crouching, crawling, and/or twisting
Frequent hand/eye coordination to operate tools and electrical equipment as well as for driving equipment and vehicles
Vision for reading, recording and interpreting information
Speech communication and hearing to maintain communication with employees and citizens
Ability to physically access various points within the Town's facilities and properties, including the out-of-door environment where vehicles may be located.
Work Environment:
Works regularly in typical shop conditions that involve exposure to dirt, dust, odors, wetness, fumes, noise extremes, machinery, vibrations, electric currents, and toxic agents
Occasionally works outdoors in conditions that involve exposure to pollen, humidity, rain, temperature extremes and traffic hazards
Equipment Used:
This position may require the occasional use of personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
Must satisfactorily complete a driving record check and criminal background check prior to commencing employment.
The Town of Castle Rock is an Equal Opportunity Employer.
$41k-52k yearly est. 37d ago
Qualified Autism Service Practitioner-Supervisor (QASP-S)
Woven Care
Service supervisor job in Pueblo, CO
We're the leading provider of multidisciplinary pediatric therapy services in Colorado, serving families along the front range since 2005. We're building an organization by clinicians and for clinicians, together. Woven Care is experiencing rapid growth in Colorado and beyond. Join us!
Position Summary:
The Qualified Autism Service Practitioner-Supervisor (QASP-S) is responsible for protocol modifications on skill programs and behavior intervention programs designed by Board Certified Behavior Analysts (BCBAs) for children with autism spectrum disorder. This role serves as the bridge between treatment plans and direct implementation, ensuring all interventions meet specified clinical standards and achieve meaningful outcomes for our clients.
Compensation and Benefit Information:
$58,000-$73,000/year
Medical/dental/vision insurance
401(k) with company matching
Tenure-based PTO that grows with you
Life and disability insurance
Employee referral program
Essential Duties and Responsibilities:
Conduct Protocol modification on individualized treatment plans developed by BCBAs
Provide direct ABA therapy to children with autism in clinic, home, or community settings
Collect and analyze behavioral data to track client progress
Conduct skill assessments and functional behavior assessments under BCBA supervision
Implement behavior management strategies and skill acquisition programs
Train and support Registered Behavior Technicians (RBTs) in delivering high-quality interventions
Document client progress and maintain accurate session notes
Collaborate with families and caregivers to ensure consistency across environments
Participate in treatment planning meetings and provide input on client programming
Assist with parent training and support
Maintain current knowledge of evidence-based practices in autism treatment
Uphold ethical and professional standards in accordance with industry regulations
Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities):
Required:
Minimum of a Bachelor's degree in a related field (e.g., psychology, education, social work, behavior analysis)
Current QASP-S certification or at least 900 hours completed
Experience providing ABA therapy to children with autism
Strong data collection and analysis skills
Excellent written and verbal communication abilities
Ability to work collaboratively within a team-oriented environment
Passion for working with children and making a lasting impact
Attention to detail and organizational skills
Preferred:
Working toward BCBA certification
Experience in a clinic-based setting
Background in working with various age groups and functioning levels
Knowledge of various assessment tools (VB-MAPP, ABLLS-R, AFLS, etc.)
Experience in training and supervising staff
Schedule and Location:
Monday - Friday: 8:00 am - 6:00 pm
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Our Commitment:
We're one team with one purpose: to build the best children's healthcare organization in the United States so every child can access the care they deserve. Everything we do starts and ends with driving the best clinical outcomes for our patients.
Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. Woven Care uses e-Verify to authorize eligibility for employment.
$58k-73k yearly Auto-Apply 3d ago
Operation Supervisor, Jackpocket
Draftkings 4.0
Service supervisor job in Pueblo, CO
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers.
What You'll Do
Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands.
Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks.
Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages.
Accurately and promptly handle the redemption of high-value lottery tickets.
Manage inventory and ensure office supplies and equipment are ordered as needed.
What You'll Bring
Availability to support a continuous operation including nights, weekends, and holidays.
A commitment to promoting safety, efficiency, and adherence to industry regulations.
Ability to promote a positive work environment through strong leadership and problem-solving skills.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Leadership experience in recruiting, hiring, training, and motivating employees.
Physical capability to stand and walk frequently and occasionally lift up to 25 lbs.
#LI-CF1Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$44k-71k yearly est. Auto-Apply 60d+ ago
Assistant Health Center Supervisor
Girl Scouts of Colorado 4.1
Service supervisor job in Woodland Park, CO
The Assistant Health Center Supervisor is responsible for assisting with the health services at a Girl Scouts of Colorado (GSCO) camp property. This position, in conjunction with the camp nurse and/or health center supervisor, provides daily, on-call, and weekly health services for all persons, working in tandem with the wellness supervisor to provide mental, emotional, and social health at camp. Additionally, this role supports the property, hospitality, operational, program, & cabin leadership team as needed as part of the camp team. A primary function of this, and every other job at the camp is to ensure that each member, guest and visitor receives the highest caliber of service.
Pay Range: $540 - $600/week plus food and lodging (valued at $200)
Dates: late May- early August (exact dates TBD)
ESSENTIAL DUTIES & RESPONSIBILITIES ***
(Employees are held accountable for all duties of this job)
General Responsibilities
Participate as an active member of the camp staff team within all aspects of camp program.
Work under the direction of the health center supervisor, wellness supervisor, executive camp director, camp nurse, and/or camp directors to provide health care for all persons within camp program.
Work under the technical supervision of the camp nurse, health center supervisor, and/or a licensed physician who is on-call to provide health advice, support, and services.
Work within the communicable disease plan to ensure safe and healthy practices and measures are taken to help mitigate the spread of illness.
Assist in the weekly and daily health screening procedures and results of all persons.
Prepare and consistently maintain camp-wide first-aid kits. Provide supplies and gear for staff ‘self-carry' first aid kits.
Participate in the communication and advice given to staff on accommodations to provide for special medical/health/wellness considerations.
Maintain constant and professional communication with caregivers regarding the health care and services provided to campers.
Provide support in the routine and emergency health procedures in consultation with the health supervisor and executive camp director and in keeping with established guidelines.
Provide a comfortable, soothing, and caring health care environment and space for all persons.
Assist in the cleanliness, organization, care, maintenance, and inventory of the health center & medication delivery room.
Assist in the housekeeping and laundry of the health center, including biohazard laundry.
Provide communication to health supervisor for health/medical supply and equipment requisitions.
Camper Leadership & Supervision
When directed, act ‘in loco parentis' regarding the health services for all campers in overnight camp sessions.
Assure campers receive quality health care and medications as directed.
Support & counsel campers in daily living, camp activities, and developing peer relationships.
Provide overnight supervision and care to campers and staff when housed in health center.
Staff Leadership & Supervision
Assist in initial and ongoing health/medical training for the purposes of staff continued education.
Provide support for the evaluating staff on the camp-wide health procedures & practices.
Provide health/first aid according to procedures.
Verify staff competence before assigning them health care/first aid care role. Follow up on treatment given.
Administration
Manage administrative responsibilities in a timely, independent, and detail-oriented manner.
Provide quality documentation and review of the health/medical practices and procedures at camp.
Participate in camper and staff feedback forms as necessary for the overall camp's strategic planning.
Interact with digital systems including WorkBright, CampMinder, Office365, Slack, Instagram, & Facebook.
Respect the confidential nature of all information pertaining to staff, volunteers, and campers.
Participate in regular staff meetings and training for planning purposes, communication resolutions, and carrying out assignments.
Coordinate and communicate schedules to campers & staff as necessary.
Carry out ongoing observations to assure that goals and expectations of leadership & health care delivery are positive and appropriate.
Follow policies, procedures, and standards set by the American Camping Association, Girl Scouts Safety Activity Checkpoints, Colorado Department of Health and Human Services, and other certifying industry organizations.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Work plans are developed with supervisor in conjunction with camp strategic plan, budget, and policies.
Provide and/or support camp-wide emergency procedures during on-site and off-site trip incidents.
Provide and/or support wellness practices, mental, social, and emotional health in conjunction with the wellness supervisor.
Provide support as necessary to all operational, program, cabin leadership, and director staff.
Support the work of the site, kitchen, and housekeeping staff as needed.
Maintain positive relationships with health and emergency service providers.
GSCO CROSS-FUNCTIONAL RESPONSIBILITIES
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Some college preferred or equivalent post high school experience.
Preferred certified nursing assistant (CNA), EMT, or equivalent work/certification experience.
Must have current OR willingness to obtain the following certifications: First Aid/CPR, Child Abuse Mandated Reporter, Universal Standard Precautions, Medication Administration.
Knowledge, Skills, Abilities, and Experience
Preferred experience within the health care industry.
Experience or desire for working with children.
Flexible and adaptable dealing with changing situations, environment, and procedures.
Experience within crisis management.
Preferred experience working in an outdoor program and/or camp setting.
Working with individuals from diverse backgrounds.
Preferred experience in leadership of children, peers, or staff.
Willing to provide innovative and engaging program development and facilitation in an informal, outdoor setting.
Additional Requirements
Must be able to pass a criminal background check acceptable to GSCO standards.
Must be at least 21 years of age.
Valid driver's license, driving record acceptable to the Girl Scout insurance company standards, with 5 years of driving experience.
MATERIAL AND EQUIPMENT DIRECTLY USED
PPE
First-aid supplies, emergency, and health care equipment.
Health records and forms, reports, insurance claim forms, etc.
Subject to injuries from falls, accidental strikes, cuts from equipment, etc.
Computer and related software, telephone, copiers, and equipment commonly found in an office environment.
Handheld radios.
As directed, golf carts, owned and leased vehicles.
WORKING ENVIRONMENT & PHYSICAL ACTIVITIES
Camps are at altitudes of 8,000-9,500 feet.
Ability to work non-traditional hours including evenings, weekends, extended overnight periods and extended work hours, up to 22 hours per day.
Required daily, frequent exposure to highly stimulating and loud environments.
Program activities are carried out in the out-of-doors often in inclement weather.
Willing to be on-call at all times, for health, emergency purposes, camper supervision, and program implementation.
Required to live on-site in shared housing. (Staff living quarters are shared with other staff and/or campers).
Requires extensive walking/hiking >2miles/day over uneven and unpaved terrain.
Able to carry, lift and/or transfer at least 50 pounds.
Ability to hear, listen, see, sit, stoop, kneel, crouch, crawl, bend, use hands & fingers to handle or feel, reach with hands & arms, and balance.
Must have interpersonal skills/behaviors (i.e. working with individuals with a range of moods & behaviors in a tactful, congenial personal manner, so as not to alienate, or antagonize them)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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$540-600 weekly 18d ago
Area Service Manager
Steris 4.5
Service supervisor job in Colorado Springs, CO
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Drives a Customer First culture within a full-service district with ability to grow and retain business, talent and financial outcomes. Responsible for the growth and profitability of the district by driving service revenue and sale partnerships for local and national accounts within their region. Average annual revenue of 5.5 million with an expected margin target of 45%.
Models STERIS values and demonstrates ability to drive innovative thinking and continuous improvement. Acts as a talent champion in attracting, developing and engaging teams to build customer trust, achieve financial and operational targets while effectively navigating change. Works cross- functionally with IPT, Surgical, Life Sciences, Mobile SPD, IMS and Consumable business to help drive cohesive customer solutions and support company growth. Ensures compliance with safety protocols and anticipates & manages risk. Effectively deploys STERIS resources in the best interests of our Customers, employees and shareholders.
What you'll do as an Area Service Manager
Customer Focus (50%):
Assumes primary ownership for Customer Satisfaction, retention and revenue attainment for their district
Builds strong Customer relationships and represents Service in critical Customer meetings, sales opportunities, and escalated issue resolution that requires leadership intervention. Acts as a model for these skill for their team.
Develops high performing partnership with STERIS sales/service teams to provide cohesive service solutions and maximize the STERIS “Share of Wallet for local and national accounts within area of responsibility
Models and owns development of “Customer First” program outcomes and designs district-specific Customer engagement initiatives locally as needed.
Implements protocols and procedures as required ensuring cost effective delivery of service quality.
Implements coordinated strategies with internal partners to align customer needs and business strategy with the right resources and the right time, and prepare for future work (skills, experience).
Owns talent/resource forecasting and management to ensure Customer business expectations and financial objectives are met.
Growth & Continuous Improvement (50%):
Deliver targeted financial performance for the district including full profit & loss responsibility, risk management for all district related activity including:
Partners with business unit controller and AVP to develop associated costs, forecasted revenue and projected top/bottom line for district, including inventory, employee and other operational expenses, and
costs/impacts of new programs and Customer/corporate/compliance requirements (safety, training, Monitors and manages employee performance to develop a high-performance team. Ensures training and coaching is provided to meet Customer needs; provides regular feedback, coaching and timely performance discussions.
Acts as a liaison between company and the field to be a conduit for positive and constructive feedback and enhance employee engagement & retention.
Consistently sets expectations of performance for District and Region which includes frequent communication of milestones regulatory)
Analyzes and forecasts labor and skill requirements in alignment with customer and budget objectives and assess ROI of alternative resources/methods to meet Customer, operational and talent needs.
Assumes responsibility for understanding risk, compliance, safety and audit requirements within STERIS and where required by Customer agreements. Enforces standards, codes and procedures (FLEET, Maintenance, Workplace safety) and ensures STERIS is represented in safe professional manner at Customer sites.
The Experience, Skills and Abilities Needed
Bachelor's degree, and 6 years of experience including 2 years leading teams; In lieu of degree, 14 years relevant work experience including relevant leadership experience, including military experience and leadership.
Experience in resource planning, managing employee performance and basic P&L/budget reporting.
Strong Written and Verbal Communication Skills.
Valid driver's license.
Basic- intermediate skills (Word, Excel, Outlook, intranet) and ability to navigate multiple systems and create/distribute reports.
What STERIS offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Flexible time off and (9) added holidays
Excellent Healthcare, Dental and Vision Benefits
Vehicle & Mileage Reimbursement
Company Cell Phone Stipend/Laptop
Tools, Equipment, Uniforms provided
Long/Short Term disability coverage
401(k) with company match
Maternity & Paternal Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition reimbursement and continued education programs
Excellent opportunities for advancement and stable long-term career
Pay range for this opportunity is $100,000 - $130,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
$100k-130k yearly 33d ago
Mental Health Operations Supervisor
Mountain Springs Recovery
Service supervisor job in Monument, CO
Job Description
Title: Mental Health Supervisor
About us: Sunshine Behavioral Heath's mission is to provide the highest behavioral health services that are delivered with passion, integrity, dedication, and service. We will inspire hope and contribute to the health and well-being of communities we serve through our shared values and the continuous pursuit of improvement.
Role Summary: The Mental Health Supervisor is responsible for overseeing the day-to-day operations, quality, and performance of the mental health program. This role ensures the delivery of high-quality, evidence-based care while maintaining compliance with regulatory, accreditation, and organizational standards. The Supervisor partners closely with clinical leadership, operations, and support departments to drive program effectiveness, staff engagement, and positive client outcomes. They will report directly to the Director of Operations.
Responsibilities:
· Provide supervision, coaching, and performance management to the mental health technicians.
· Foster a collaborative and accountable team culture within the mental health program.
· Ensure compliance with regulatory and accreditation standards.
· Oversee daily operations of the mental health program ensuring consistency, efficiency, and quality of care.
· Collaborate effectively with clinical, medical, and operations staff.
· Ensuring operations policies, procedures, and best practices are followed within the mental health program.
· Manages scheduling, training, and onboarding within the mental health program.
· Develop and manage schedules, workflows, and group schedules.
· Identify and implement program improvements aligned with organizational goals.
· Uses data and outcomes tracking to improve quality of care and operational efficiency.
· Maintains a client-centered approach that prioritizes dignity, safety, and accessibility.
· Adhere to department budget.
· Communicated with leadership, staff, clients, and client loved ones.
· Respond to emergencies and initiate action as required.
· Attend and participate in staff meetings and monthly training.
Preferred Qualifications:
· 2 years in a mental health setting, preferred 1 year of experience in a supervisory role within that setting.
· Bachelor's degree in related field such as psychology, social work, healthcare management, and mental health preferred.
· Paramedic/EMT experience would also be considered.
· Experience in a supervisory role within a mental health setting
· Possess knowledge of HIPAA.
· Possess experience with crisis management.
· Knowledge of CBT, DBT, 12-step recovery, and other evidence-based theories are a plus.
Minimum Requirements:
· Strong understanding of mental health treatment models, clinical workflows, and ethical standards.
· Preferred candidates should be able to work well within a team independently, effective communication skills, time management, ability to solve problems, and strong professional boundaries.
· Valid Driver's License
· Current CPR and First Aid Certification or willing to obtain
· Ability to communicate effectively with verbal and written communication.
· Demonstrates strong empathy, professionalism, and cultural competence.
· Must successfully complete Background Check, Drug Screen, and TB Test
Physical Requirements:
· Light lifting, light walking, able to walk up and down stairs, and extended periods of time sitting.
Benefits:
· PTO, Holiday and sick time
·Health, Dental, & Vision Insurance
· Company Paid Life Insurance
· Quarterly Bonuses based on KPI's
· Retirement Plan
$49k-83k yearly est. 1d ago
Room Service Supervisor
Full House Resorts 3.2
Service supervisor job in Cripple Creek, CO
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Trains and coaches all Room Service employees on 4-star service standards to ensure the best customer experience.
Assist with scheduling staff in an efficient manner to best cover the demands of the business. Monitors that all scheduled staff have reported to work and makes schedule adjustments for proper coverage as needed.
When necessary, acts as a backup for Room Service staff by taking orders and delivering meals to designated rooms.
Committed to providing the highest level of customer service. Communicates effectively to develop good working relationships with all guests and co-workers, both over the phone and in person.
Knowledgeable about the in-room dining menu. Able to answer any questions guests may have and provide recommendations if requested.
Provides guests with accurate information about the in-room dining meal delivery.
Proficient in entering in-room dining orders into the point-of-sale system.
Prioritize and work effectively in a fast-paced environment.
Responds to all customer complaints or concerns in a timely and effective manner. Resolves any problems involving guest or Room Service employees, involving security if necessary.
Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
Attends frequent meetings with the Food & Beverage Director. Performs other duties, including special projects, as needed and directed.
QUALIFICATION REQUIREMENTS:
Demonstrated hospitality or restaurant management experience, preferably within a gaming environment.
Demonstrated experience directing employees in restaurant operations.
Demonstrated experience upholding 4-star standards.
Demonstrated experience performing within specific deadlines or under pressure.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or the equivalent in education or experience.
One (1) or more years of recent and related restaurant management experience, preferably within a hospitality or gaming environment.
COMPENSATION AND BENEFITS:
$22.00+ an hour based on experience
Full House Resorts provides a robust benefits package for all employees and eligible family members, including:
Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.
For the employees, Full House Resorts provides:
Financial Security: Life insurance, disability coverage, and supplemental benefits.
Retirement Savings: 401(k) plan with company matching after one (1) year of service.
Paid Time Off: Generous PTO program.
Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
Wellness Perks: Complimentary local gym membership.
Professional Growth: Tuition reimbursement and career development opportunities.
Exclusive Discounts: Employee savings on hotel and resort services.
$22 hourly 10d ago
Interim Withdrawal Management Supervisor
Crossroads Turning Points 3.1
Service supervisor job in Pueblo, CO
Looking to find personal and professional fulfillment? At Crossroads Turning Points (CTP), our employees can make a difference every day by helping individuals facing substance use and mental health challenges build a healthy lifestyle for their long-term recovery. Our dedicated team provides personalized care to create an environment that fosters healing for everyone who walks through our doors.
We are seeking a dynamic individual to become the Interim Withdrawal Management Supervisor. The Withdrawal Management Supervisor oversees the daily clinical and operational functions at Pueblo and Colorado Springs locations. This role involves providing comprehensive clinical and administrative supervision, ensuring compliance with Medicaid documentation, and maintaining quality of care standards at both locations. The position requires travel between the facilities and on-call availability to support ongoing operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following tasks are necessary for the role. Additional duties may be assigned as needed.
Oversee the clinical and operational functions of Withdrawal Management Services at the Pueblo and Colorado Springs locations.
Provide clinical supervision to staff, including the approval of Carelogic documentation.
Ensure that all documentation meets Medicaid quality standards and complies with all applicable requirements.
Conduct audits of patient records to verify accuracy, completeness, and regulatory compliance.
Train staff in Medicaid requirements and proper documentation practices within Carelogic.
Develop and implement clinical protocols and procedures for withdrawal management services.
Monitor and evaluate the effectiveness of programs and the quality of patient care.
Coordinate with medical staff to ensure patients receive appropriate medical supervision.
Manage staffing schedules to ensure adequate coverage at both facilities.
Facilitate regular team meetings and clinical case reviews.
Collaborate with community partners and referral sources.
Participate in quality assurance activities and continuous improvement initiatives.
Review and approve treatment plans and discharge summaries.
Respond to crises and provide clinical guidance to staff.
Ensure compliance with all regulatory requirements, including licensing standards.
Travel frequently between the Pueblo and Colorado Springs facilities.
Maintain on-call availability for after-hours clinical consultation and crisis management.
MANAGEMENT RESPONSIBILITIES:
Provide clinical and operational supervision to the staff of the Withdrawal Management Services.
Train and mentor clinical team members on best practices.
Conduct performance evaluations for staff members at both locations.
Review and approve time-off requests and timecards.
Manage the needs for programming supplies and equipment.
Organize and facilitate regular staff meetings and clinical supervision sessions.
Address and resolve workplace concerns and clinical challenges.
Monitor staff productivity and quality of care metrics.
Ensure staff compliance with clinical documentation standards.
Support the professional development of team members.
Participate in the hiring and onboarding of new staff members.
Implement and monitor clinical quality improvement initiatives.
Qualifications
QUALIFICATIONS:
Education
:
A minimum of a bachelor's degree in social work, psychology, counseling, or a related field of behavioral health is required. A master's degree in human services or a related field is preferred but not required.
A Certified Addiction Specialist (CAS) credential is required for this position.
Experience
:
A minimum of two (2) years of experience in the behavioral health field is required.
Demonstrated experience in withdrawal management or substance use disorder treatment.
Prior supervisory experience is preferred.
Experience with Carelogic or similar EHR systems.
Knowledge of medicaid billing requirements and documentation standards.
Skills and Abilities:
Strong clinical assessment and intervention skills.
Knowledge of substance use disorders and co-occurring mental health conditions.
Understanding of withdrawal management protocols and best practices.
Excellent written and verbal communication skills.
Strong leadership and team management capabilities.
Ability to manage multiple priorities across different locations.
Problem-solving and crisis management skills.
Knowledge of regulatory requirements for substance use treatment facilities.
Proficiency with the Microsoft Office Suite.
Additional Requirements
:
Valid driver's license and reliable transportation are required.
Maintenance of required professional licensure and certifications is essential.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met to perform the essential functions of this job successfully:
Ability to sit, stand, and walk for extended periods.
Ability to travel between facilities frequently.
Occasional physical intervention with patients in crises may be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
This position operates in clinical treatment facilities and is exposed to individuals in various stages of withdrawal and recovery. May encounter potentially volatile situations that require appropriate crisis intervention skills.
We offer a competitive salary and an excellent package of benefits:
Medical.
Dental & Vision Insurance.
Eight (8) Paid Holidays.
Two (2) Paid Administrative Holidays.
Career Advancement.
401K with employer match up to 5%.
Many other benefits (free and optional).
Apply today at ******************** under the employment tab.
Closing Date:
February 12, 2026 or open until filled
Rate:
$65,000 (exempt position).
Equal Opportunity Employer
$65k yearly 8d ago
Retail Team Lead (FT)
New Balance 4.8
Service supervisor job in Castle Rock, CO
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Castle Rock, CO Retail Only Pay Range: $18.50 - $23.10 - $27.75 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$18.5-23.1 hourly Auto-Apply 19d ago
Team Lead
Rack Room Shoes 4.2
Service supervisor job in Castle Rock, CO
31238
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 713
Rack Room Shoes 713
Pay Range: 17.00
Outlets At Castle Rock
5050 Factory Shops Blvd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Castle Rock, Colorado US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a service supervisor earn in Colorado Springs, CO?
The average service supervisor in Colorado Springs, CO earns between $34,000 and $80,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Colorado Springs, CO
$52,000
What are the biggest employers of Service Supervisors in Colorado Springs, CO?
The biggest employers of Service Supervisors in Colorado Springs, CO are: