Employment Type:Part time Shift:Rotating ShiftDescription:
At Johnson Memorial Hospital, the Registered Nurses (RN) Administrative House collaborates with nursing leadership, physicians, and ancillary departments to support high‑quality patient care and a safe care environment throughout the facility.
What You Will Do
Provide on-site nursing leadership during nights, weekends, and holidays.
Support and guide nursing staff across departments.
Coordinate staffing, scheduling, and patient flow.
Resolve clinical and operational issues in real time.
Ensure compliance with hospital policies and safety standards.
Minimum QualificationsRequired:
Bachelor of Science in Nursing (BSN).
Current Connecticut RN license.
Preferred:
The ideal candidate will have experience in inpatient acute care nursing (3+ years) and leadership roles such as Critical Care, Charge Nurse, or Assistant Nurse Manager (2+ years).
BLS or CPR certification (American Heart Association or American Red Cross).
Fundamental Critical Care Support (FCCS).
Advanced Cardiovascular Life Support (ACLS).
Support available for certifications post hire.
Work Schedule: Per Diem, Rotating Shifts
Compensation Rage: $44.05min-$70.50max
Ministry/Facility Information
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$44.1 hourly 2d ago
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Real Estate Team Lead
Vylla
Service supervisor job in Bridgeport, CT
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$58k-112k yearly est. 5d ago
Authentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Dev 4.2
Service supervisor job in New Haven, CT
Company DescriptionJobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Capital One
Job DescriptionCenter 3 (19075), United States of America, McLean, VirginiaAuthentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers.
At Capital One, you'll be part of a group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. Do you possess an innate desire to learn and work on new and exciting technology and design solutions as it relates to identity and directory services today and into the future? If so, then this opportunity might be for you. We want you to be curious and ask “what if?”
Do you have experience with:
AWS Cloud Infrastructure management
Microsoft's Active Directory
Single Sign-On (SSO)/MFA - Ping, Okta, or similar platform
Azure Active Directory
AWS Directory Services
Microsoft AD on AWS
Google Cloud Directory
Similar LDAP or cloud vendor based platform
Capital One is looking for an experienced Authentication Services Lead Platform Engineer to help drive the enterprise directory strategy forward for the Identity and Access Management organization. As a member of the Authentication Services Platform team within Authentication Services, you will be responsible for developing, engineering, deploying and supporting comprehensive solutions. The Authentication Services Lead Platform Engineer will also be responsible for identifying opportunities for the automation of tasks, processes, or entire solutions. This role is also responsible for leading and driving initiatives as well as identifying any opportunities for improvement in the environment.
Candidates for this role should have expert level knowledge and experience with complex enterprise level Active Directory environments, other enterprise LDAP platforms, Single Sign On (SSO)/MFA, and AWS Cloud Infrastructure management. Candidates should be passionate about delivering a highly secure and stable environment with an eye for continuous improvement. The individual should have experience with integrating new and emerging technologies into an enterprise environment and welcome the opportunity to work on cloud based platforms from AWS, Microsoft, and Google.
Responsibilities
Analyze, design, and support a highly complex, enterprise level Active Directory and Single Sign On services in a hybrid on-premise and cloud hosted environment.
Manage enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory.
Manage enterprise cloud infrastructures in AWS, Azure, and Google cloud platforms
Translate business needs into workable technology solutions that meet the needs of internal customers.
Participate in or lead troubleshooting and incident resolution of complex, high severity incidents
Develop automated solutions using scripts, pipelines, and cloud based server-less computing platforms
Develop detailed architecture, standards, design, and implementation documentation
Analyze the current Authentication Services environment to identify both technical and operational opportunities and develop continuous improvement action plans.
Participate in disaster recovery, capacity planning, performance monitoring and maintenance to ensure high availability.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of experience with Active Directory
At least 6 years of experience with engineering, operational support, and implementation of identity and directory services
At least 6 years of experience with Windows security, delegation of permissions, and group policy management
At least 6 years of experience with AWS Cloud Infrastructure management
Preferred Qualifications
Bachelor's Degree
7+ years of experience supporting Public Key Infrastructure (PKI) and Active Directory Certificate Services
7+ years of experience supporting Active Directory in a cloud hosted environment with AWS, Microsoft Azure, or Google Cloud Platform
7+ years of experience with cloud-based directories Microsoft Azure, AWS Microsoft AD, and Google Cloud Domain Directory
7+ years of experience developing complex scripts in PowerShell, VBScript, YAML, Python or other languages to develop automated solutions
7+ years of experience with Microsoft Identity Manager in an enterprise environment
7+ years of experience developing Infrastructure as Code in cloud hosted environments using Terraform, CloudFormation, or Azure Resource Manager
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $160,200 - $182,800 for Lead Platform EngineerSan Francisco, California (Hybrid On-Site): $169,700 - $193,700 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
$169.7k-193.7k yearly 60d+ ago
CT Construction Services Lead
Michael Baker 4.6
Service supervisor job in Rocky Hill, CT
CONSTRUCTION SERVICES PRACTICE
Michael Baker International's Construction Services staff supports clients by acting as their trusted on-site agent through all phases of construction, from pre-design to close-out, by providing qualified construction managers, inspectors, constructability reviewers, schedulers, estimators and safety experts. As new technologies evolve throughout the construction industry, innovative ideas are required to maintain and deliver successful construction projects.
DESCRIPTION
Michael Baker International is seeking a CT Construction Services Lead to oversee and grow our construction services operations in Connecticut and the surrounding region. This role combines technical leadership, project management, and business development responsibilities for facilities, highway, bridge, railroad, and utility infrastructure construction projects, primarily in Connecticut and potentially in Rhode Island and Massachusetts.
RESPONSIBILITIES
Project Leadership & Oversight
Lead and oversee all contract administration, construction management, and inspection operations on-site.
Ensure projects are constructed in accordance with approved construction documents, permits, and quality standards.
Manage and mentor Michael Baker's, subconsultants', and third-party construction inspection project staff.
Support clients with construction project cost control, including evaluating change orders.
Coordinate with clients, stakeholders, and contractors on various construction projects in New England.
Ensure scheduled completion deadlines are met and maintain high client satisfaction.
Project Management
Serve as the primary point of contact for assigned projects, overseeing project delivery from initiation through close-out.
Develop and manage project budgets, schedules, and resource allocation.
Prepare and present project status reports to internal and external stakeholders.
Identify and mitigate project risks, ensuring compliance with safety and regulatory requirements.
Business Development
Identify and pursue new business opportunities within the Connecticut construction market and surrounding regions.
Build and maintain strong relationships with existing and prospective clients, industry partners, and stakeholders.
Lead or support the preparation of proposals, presentations, and marketing materials for new projects.
Represent Michael Baker International at industry events, conferences, and client meetings to promote our construction services.
Monitor market trends and competitor activities to inform strategic business development initiatives.
PROFESSIONAL REQUIREMENTS
Bachelor's Degree in Construction Management, Civil Engineering, or related field.
10+ years of construction-related experience on transportation infrastructure projects.
Professional Engineer (PE) license in Connecticut and/or CCM certification is desirable.
Supervisory and project management experience required.
Knowledge of CTDOT construction policies and procedures.
Proven experience in business development or client relationship management is highly desirable.
COMPENSATION
The approximate compensation range for this position is $150,000 - $220,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
#LI-LM1
$150k-220k yearly Auto-Apply 60d+ ago
Customer Service Manager
Polarson
Service supervisor job in New Haven, CT
Basic Skills
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Skills
Actively looking for ways to help people.
Persuading others to change their minds or behavior.
Being aware of others' reactions and understanding why they react as they do.
Adjusting actions in relation to others' actions.
Bringing others together and trying to reconcile differences.
Complex Problem Solving Skills
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Analyzing needs and product requirements to create a design.
Writing computer programs for various purposes.
Generating or adapting equipment and technology to serve user needs.
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
System Skills
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills
Managing one's own time and the time of others.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Determining how money will be spent to get the work done, and accounting for these expenditures.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Desktop Computer Skills
Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
Task
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Solicit sales of new or additional services or products.
Order tests that could determine the causes of product malfunctions.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Work Activities
Getting Information
obtain information from individuals
Interacting With Computers
use computers to enter, access or retrieve data
Communicating with Persons Outside Organization
interview customers
write business correspondence
Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
make decisions
Updating and Using Relevant Knowledge
use knowledge of investigation techniques
use knowledge of written communication in sales work
use telephone communication techniques
Processing Information
examine financial documents to verify issue
calculate rates for organization's products or services
detect discrepancies on records or reports
Resolving Conflicts and Negotiating with Others
resolve customer or public complaints
Organizing, Planning, and Prioritizing Work
$57k-104k yearly est. 60d+ ago
Baggage Service Lead Agent
G2 Secure Staff 4.6
Service supervisor job in Windsor Locks, CT
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
$36k-45k yearly est. 22d ago
District Service Supervisor
Bell and Howell LLC 4.7
Service supervisor job in Hartford, CT
About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry.
Position Title: District ServiceSupervisor
Location: New England Area
Job Summary:
The District ServiceSupervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance.
Job Responsibilities:
Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns.
Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency.
Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints.
Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices.
Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity.
Support District growth requirements as needed under the direction of a District Service Manager or other service leader.
Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure.
Oversee safety compliance of team and care for company property.
Contribute to team efforts by accomplishing related results in a cooperative and supportive manner.
Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals.
Other duties as required.
Supervisory Responsibilities:
Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy.
May manage certain assigned projects and initiatives in the district, region, or national level
Competencies (Skills, Knowledge and Abilities):
Requires understanding of computer program functionality and software troubleshooting skills.
Strong interpersonal/customer relation skills.
Ability to effectively resolve conflict internally and externally.
Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
Strong analytical, problem-solving, quantitative, and time management skills.
Ability to communicate effectively both orally and in writing.
Ability to understand, remember and follow verbal and written instructions.
Ability to work as an integral part of a team.
Ability to read and understand written procedures and diagrams for assembly and test.
Ability to develop and implement solutions to assembly problem.
Ability to maintain regular attendance and be punctual.
Education and Experience:
High School degree or equivalent.
Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience.
5+ years of field experience strongly preferred.
Associate degree preferred.
1+ year of supervisory experience including accountability for employee performance preferred.
Travel:
This position requires regular travel in the United States and Canada.
Physical and Mental Requirements:
Mental/Cognitive
Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions.
Physical
Requires sitting and walking.
Requires using hands to feel, reaching with hands and arms.
Requires standing, talking and hearing.
Requires close, distant, color, and peripheral vision; depth perception.
Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines.
Requires lifting of up to fifty (50) pounds.
Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
$56k-82k yearly est. 6d ago
Assistant Customer Service Supervisor
The Aero All-Gas Company
Service supervisor job in Hartford, CT
Join Our Team as an Assistant Customer ServiceSupervisor at The Aero ALL-GAS Company!
Department: Customer Service Reports To: General Manager and Sales Director
Employment Type: Full-Time Company: The Aero ALL-GAS Company
Welcome to ALL-GAS!
At ALL-GAS, we're passionate about providing top-notch industrial gases and welding supplies right here in Hartford, CT. Our team is like a family, and we're excited to invite a friendly, organized, and enthusiastic Assistant Customer ServiceSupervisor to join us on this journey!
Position Summary
We are seeking a motivated and detail-oriented Assistant Customer ServiceSupervisor to support daily customer service operations and help lead a high-performing team. This role assists management in overseeing staff, improving processes, and ensuring exceptional customer experiences. The ideal candidate is a strong communicator, problem solver, and team leader with a customer-first mindset.
Key Responsibilities
Support management in supervising and mentoring customer service staff
Assist with scheduling, training, and performance coaching
Handle escalated customer inquiries and resolve issues promptly and professionally
Monitor service quality, response times, and customer satisfaction metrics
Help implement and enforce company policies and procedures
Collaborate with other departments to ensure seamless customer experiences
Assist with reporting, documentation, and process improvements
Who We're Looking For
We'd love to meet someone who's excited to jump in and make a difference! Here's what we're hoping you bring:
Qualifications
Required - High School Diploma or GED
2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred
Strong leadership and interpersonal skills
Excellent written and verbal communication abilities
Proven ability to handle difficult situations calmly and effectively
Proficiency with customer service software, CRM systems, and Microsoft Office
Highly organized with strong attention to detail
Preferred Skills
Experience in training and onboarding staff
Ability to analyze customer feedback and service metrics
Conflict resolution and problem-solving skills
Adaptability in a fast-paced environment
Why You'll Love Working With Us
A competitive salary that reflects your skills and experience.
Great benefits, including health, dental, and vision insurance.
A 401(k) plan with company matching to help you plan for the future.
Generous paid time off and holidays to recharge.
Plenty of opportunities to grow and learn with us!
Ready to Join Us? Click "Apply for This Job"
ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.
$37k-56k yearly est. 13d ago
Field Service Supervisor
Tradebe 4.3
Service supervisor job in Berlin, CT
Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field ServiceSupervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably.
Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment!
The Opportunity
* ~ 50% travel throughout the US
* Paid weekly
What will you do? Make an impact!
Join Tradebe as a Field ServicesSupervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks.
Key Job Responsibilities
* Ensure compliance with Environmental, Health, and Safety (EHS) standards
* Monitor and enforce DOT and OSHA safety rules during cleanup activities
* Conduct site safety meetings and maintain proper protective equipment levels
* Manage all phases of on-site projects, including scheduling and team supervision
* Communicate effectively with clients and maintain accurate project documentation
* Safely operate heavy equipment and tools for cleanup operations
* Perform physical labor related to cleanup, waste removal, and remediation
* Other duties as assigned
Do you have what it takes?
* High school diploma or GED (college degree preferred)
* 2+ years of industrial cleaning/field services experience highly preferred
* 1-2+ years of supervisory experience (depending on level)
* Valid driver's license required
* Ability to obtain TWIC card
* Prior emergency response experience
* Ability to work flexible schedules and travel as needed
* Strong communication skills and ability to follow written/oral instructions
What's in for you?
Why Tradebe is Right for You
* Competitive pay and benefits
* Student loan repayment assistance
* Generous vacation and sick plans
* Medical (including telehealth), dental and vision
* 401k Retirement match
* Flexible spending accounts (FSA)
* Health savings accounts (HSA)
* Agency paid, basic life and AD&D insurance
* Career ladders, professional development, and promotion opportunities
* Leadership opportunities
* Great work environment and culture
* And MORE!
Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role.
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
.
$27.5-35 hourly 43d ago
Supervisor Of Clinical Services
Careco
Service supervisor job in Waterford, CT
Benefits:
401(k)
Bonus based on performance
Company car
Competitive salary
Health insurance
Paid time off
Signing bonus
Training & development
🚨 Now Hiring: Supervisor of Clinical Services - Home Health Care 🚨📍
Based in Waterford, Connecticut | $100K+ Bonus + Benefits | $10,000 Sign-On Bonus!
Are you a clinical leader ready to make a real impact in the lives of patients and the professionals who care for them? We are searching for a Supervisor of Clinical Services to join our growing home health care team in Connecticut!As a key member of our leadership team, you'll play a critical role in driving high-quality patient care, supporting exceptional field based clinicians, and ensuring regulatory compliance in accordance with Connecticut Department of Public Health (DPH) standards.
Why You'll Love Working With Us:
✅ $100,000+ Base Salary
✅ Performance Bonus Opportunities
✅ $10,000 Sign-On Bonus
✅ Company Vehicle + Mobile Phone Provided
✅ Supportive Leadership + Growth Pathways
What You'll Do:
Oversee and support clinical staff in the delivery of home health care services across a defined service area
Ensure compliance with CT DPH regulations and clinical best practices
Lead case conferences, quality improvement initiatives, and documentation review
Collaborate with interdisciplinary teams to maintain high standards of patient care
Serve as a mentor and resource for field staff, providing hands-on guidance and support
Participate in the recruitment, training, and retention of top clinical talent
Act as a liaison between clinical operations and executive leadership
Who You Are:
✔ A Registered Nurse (RN) licensed in Connecticut
✔ A minimum of 2 years of clinical experience in home health care
✔ At least 1 year of supervisory/management experience in a home health setting
✔ A passionate leader with strong organizational and communication skills
✔ A driver of quality, compliance, and compassionate care
About Us:
We are a values-based home health care provider dedicated to clinical excellence, compassionate service, and innovation. With a footprint across multiple states, we empower our teams with the resources they need to succeed-and the autonomy to make a difference.
Ready to Lead With Purpose?
Apply today and step into a role that offers growth, impact, and unmatched support. Let's elevate home care together.📩
Apply now or email your resume to *************************
Compensation: $100,000.00 per year
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Connecticut Association for Healthcare at Home.
$100k yearly Auto-Apply 60d+ ago
Culinary Services Director
InspĪR Modern Senior Living
Service supervisor job in Orange, CT
Job Title: Culinary Services Director Employment Type: Full-Time Salary Range: Competitive Department: Dining Services
About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Summery: This position has overall responsibility for the daily operations of the culinary services department. Performs duties in compliance with established company policies and procedures and operates in a professional manner. Ensures the residents are provided a high quality dining experience. Ensures the department follows all policies and procedures, is adequately staffed and the highest quality standards are met. May be called upon to perform other duties as required. All responsibilities will be conducted in a manner that is consistent with the Maplewood Senior Living philosophy.
Essential Functions:
Is responsible for the overall financial and operational responsibility for dining room service and culinary operations
Creates and plans weekly menus within the community
Ensures compliance with federal, state, and local sanitation regulations.
Maintains cleanliness of all work areas
Conducts routine safety inspections of dining room, food storage areas, chemical storage areas, and food receiving area. Communicates “action items” to Environmental Services Director and Executive Director
Demonstrates attention to detail with regard to food quality, presentation, and dining room environmental standards.
Develops and maintains quality, objective, and standards
Meets with dining staff bi-monthly and reports minutes and action items to the Executive Director
Develops and maintains a good working relationship with administration and inter-department personnel, as well as other communities to assure that the services offered can be properly maintained to meet the needs of the residents.
Prepares all monthly food service reports
Maintains food and supply expenses to budget or forecast
Places orders for food and supplies through authorized vendors
Completes physical food inventories
Plans, develops, organizes, implements, evaluates, and directs the operations in food and beverage services
Makes written and oral reports/recommendations to the Executive Director concerning the operations of the food service departments in the communities.
Maintains daily log of freezer, refrigeration, hot and cold food holding temperatures
Assures that the communities maintain a clean and safe manner assuring that food service safety and sanitation are maintained to perform services
Supports the community and regional cluster sales efforts with marketing events, programs, etc. Provides support during sales/site visits
Required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
May be required to work extended hours up to 16 hours per day
Other duties as deemed necessary and appropriate
Management Responsibilities
Manages the departmental staffing and labor costs, including overtime
Recruits and evaluates all culinary services staff
Assures dining associates are performing job specific responsibilities • Responsible for overseeing culinary services calendar
Education/Experience/Licensure/Certification
Degree in Culinary Arts preferred
3 to 5 years previous experience in food production/management
Must have a Serve Safe certification or become certified within 90 days of hire date
Must have basic knowledge of food preparation procedures, proper dining room service etiquette as well as related Health Department regulations and guidelines pertaining to food service operations.
Why You'll Love working for Us:
Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
Growth Opportunities: We promote and foster career development and continuous learning.
Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
$89k-145k yearly est. 11d ago
Service Director Bertera Nissan Manchester $140k -$180k
Bertera Nissan Manchester
Service supervisor job in Manchester, CT
**Job Title: Service Director**
**Salary Range:** $140,000 - $180,000
Bertera Nissan in Manchester is seeking an experienced and dynamic Service Director to join our team. This is a key leadership role responsible for overseeing the service department, ensuring exceptional customer satisfaction, and promoting operational efficiency. The ideal candidate will have a strong background in automotive service management, proven leadership skills, and a passion for driving team success.
**Key Responsibilities:**
- Lead and manage the service department, ensuring a high level of customer service is consistently delivered.
- Develop and implement strategies to increase service department efficiency and profitability.
- Monitor and improve shop productivity, customer satisfaction index (CSI), and work quality.
- Recruit, train, and develop service department staff, fostering a team-oriented environment.
- Set and achieve performance targets, managing budgets and forecasts to drive service department growth.
- Ensure compliance with all company policies and governmental regulations.
- Maintain accurate records and provide regular reports on department performance to senior management.
**Qualifications:**
- Proven experience in a leadership role within an automotive service department.
- Strong understanding of automotive technology and repair processes.
- Excellent customer service and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in using service management software and Microsoft Office Suite.
- Strong leadership and team development skills.
- Bachelor's degree in business, automotive technology, or a related field preferred.
**Benefits:**
- Competitive salary range of $140,000 - $180,000, commensurate with experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.
- Ongoing professional development opportunities.
- Employee discounts on vehicle purchases, parts, and services.
If you are a motivated leader with a proven track record in automotive service management and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity at Bertera Nissan in Manchester.
$140k-180k yearly 14d ago
Client Service Supervisor
Help at Home
Service supervisor job in Hartford, CT
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a **Client ServiceSupervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
+ Regular travel on a daily or weekly basis required, even in inclement weather
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care ServiceSupervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$39k-63k yearly est. 14d ago
Paramedic Operations Supervisor EPS24
Bristol Hospital Group 4.6
Service supervisor job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Performs a variety of clerical and transportation functions for division of Diagnostic Services. Assists technologists with patients and equipment. Processes forms, paperwork and other materials related to patients and procedures.
Responsible for the coordination of activities to assure the consistent delivery of EMS services. Coaches, facilitates and leads staff in the consistent achievement of high quality patient care and EMS system operations. Performs a wide variety of patient care skills in a pre-hospital environment, including activities related to direct care, diagnostic testing, documentation and patient transport. As a Supervisor, responsible for continuity of operations and assuring the appropriate use of medical protocols, incident command, safety standards, policy and standard operating guidelines. Evaluates performance of staff, compiles reports and provides feedback to EMS Director. Responds to non-emergency and emergency calls.
Supervisory responsibilities.
Functions as a positive role model to others.
Coordinate and assist in the operational readiness of all assigned vehicles and equipment including stock and inventory.
Responsible for all activities that occur on the assigned shift. Takes an active clinical assignment as required.
Develops staff schedules, ensuring adequate and appropriate staff are available to meet business requirements. Fills open shifts as appropriate.
Collects, reviews, corrects, completes and distributes all required shift paperwork inclusive of payroll recording activity as assigned and required.
Assesses the performance of employees under their supervision. Conducts annual performance evaluations of direct reports in a timely manner. Initiates and provides timely follow up on Corrective Action Plans.
Assists in the development and implementation of employee policies and procedures. Ensures that employees are compliant with organizational policies.
Participates in the hiring of employees and discipline of employees, up to and including termination of employment.
Responds to all major EMS incidents in the City of Bristol and initiates or assumes responsibility for implementing the medical incident command structure.
Identifies potential organizational issues and actual issues, and develops strategies to effectively resolve those issues.
Conducts incident investigations as appropriate and provides documentation of facts and circumstances regarding such incidents. Prepares written reports for organizational purposes as assigned.
Acts to provide appropriate supervisory intervention and problem solving with employees, patients, allied healthcare providers and others during the provision of EMS services.
Effectively communicates information within the organization that may affect operations, i.e. equipment out of service, shift change information, special circumstances, etc.
Ensures a safe work environment and appropriately addresses any safety issues that may arise.
Represents himself/herself as an agent of Bristol Hospital EMS, LLC.
Acts in compliance with the organizational policies and procedures. Acknowledges role and conducts self as positive role model for other employees in the performance of company and patient care responsibilities.
Acts as a resource person for staff and responds to requests for assistance in a timely manner.
Performs other administrative and operational duties as assigned.
Clinical Practice.
Observes physical/emotional status of patient/family and provides psychological, emotional support in an unhurried, empathetic manner whenever possible.
Prioritizes patient care and crew activities.
Maintains clinical skills, working knowledge of clinical practice and new developments in field including policies, clinical practice guidelines and standard operating guidelines.
Assumes role of patient advocate when rendering care.
Maintains al medical control requirements for practice authorization at Paramedic clinical rank.
Documentation.
Complete all required documentation in an accurate and timely manner as outlined in policy or procedures.
Report on appropriate forms and software programs any malfunction, loss and or damage to the physical plant, vehicles, or equipment
Communicates effectively with Health Team members.
Works well with colleagues and other allied health care personnel, and other service providers in the spirit of teamwork and professionalism.
Appropriately documents.
Seeks assistance from other team members when necessary to expedite treatment of a patient's needs or condition.
Consistently shares all pertinent observations and recommendations regarding patient care to Medical Control and/or the appropriate Hospital receiving personnel.
Seeks direction for and maintains responsibility for own developments.
Regularly recognizes and evaluates own strengths and weaknesses.
Develops plan to meet learning and improvement needs.
Attends available workshops and seminars to enhance clinical skills.
Attends mandatory in-service education.
Attends 90% of staff meetings.
Qualifications
Educational / Minimum Requirements:
High School Graduate; CT Paramedic licensure. Three (3) years' experience in EMS with at least two years' experience as a Paramedic working in a busy EMS system.
Mandated Licensure or Certification Requirements:
CT Licensed Paramedic; Valid Driver's License; American Heart Association BLS, ACLS, PALS; ICS-100, IS-700.
ICS 200, 300 and 400 Certification within first year of employment.
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Accucheck, CPR, Fire/Safety/Infection Control annually. Successfully complete all training programs as determined by the Bristol Hospital EMS, LLC. Other unit based competencies/skills as required.
Special Requirements:
Available for immediate call-in as needed.
Physical Requirements:
Significant walking, bending, stooping, patient lifting and positioning. Manual dexterity and ability to perform a full range of body movements. Ability to lift and carry in excess of 100 pounds up and down stairs and rough terrain. Vision corrected to comply with State of CT drivers license standards. Capable of hearing and distinguishing heart tones, lung and bowel sounds. Capable of distinguishing odors and smells.
Work Environment:
Normal pre-hospital patient care environment. Exposure to body fluids and waste. Rapid pace and variable environment. Includes extreme variations in temperature, lighting, noise, fumes and exposure to hazards found at fires, accident and disaster sites.
Cognitive Requirements:
Mental flexibility to perform diverse duties involved in patient care, frequently under emergency circumstances. Good communication skills, written and oral, and ability to follow written and oral instruction. Excellent coordination skills with ability to coordinate multiple systems or EMS agencies. Must be able to accurately evaluate performance of other EMS professionals.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$54k-86k yearly est. 6d ago
Director of Service Fulfillment
United Seating & Mobility
Service supervisor job in Rocky Hill, CT
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
Pay Range: $90,000 to $120,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
SUMMARY OF RESPONSIBILTY:
Director of Service Fulfillment leads and oversees efforts of field service technicians to assure effective repair services. Manages staff to meet company goals including targets for customer satisfaction & timely resolution of repairs and issues.
Essential Functions:
* Leads and directs service techs in providing repair services to customers assuring a high level of customer satisfaction and retention.
* Travels between locations within assigned geographical zone to reduce service backlog (install/delivery), staff oversight and development.
* Provides technical expertise and guidance to the team.
* Responsible for hiring, developing, coaching and performance management of staff.
* Identify and provide solutions for business processes and related field issues.
* Directs the completion of orders for replacement parts accurately and in a timely manner, to ensure the completion of warranty and RA documentation as appropriate.
* Works cross functionally with all other Numotion departments, coordinates service technicians, including optimization of scheduling and routing to assure quality and timely provision of service and repair.
* Works directly with the rehab fulfillment leader to maintain service inventory and service loaners/rentals in good operating condition.
* Leads and implements Numotion Service & Repair best practices (including safety & performance inspections) and driving universal service and repair processes within the territory.
* In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures.
* Ensures all activities and operations are carried out in strict compliance with company and government processes/regulations
* Other duties as assigned.
REQUIRED QUALIFICATIONS AND COMPETENCIES:
* Bachelors' degree in related field or an equivalent combination of education and directly related experience may be considered.
* Minimum of five years of related work experience in a technical and/or mechanical capacity.
* Minimum of two years of supervisory experience, including leading, mentoring and/or coaching.
* Must possess valid State Driver's License, and acceptable driving record.
* Must be willing and able to travel frequently across geographical zone locations.
PREFERRED QUALIFICATIONS AND COMPETENCIES
* Strong background and experience in service & repair processes, technologies, and innovations.
* Knowledge of complex rehab equipment and products
* Demonstrated technical or mechanical knowledge
* Experience in or exposure to healthcare management
* Basic understanding of financial reporting
* Knowledge of MS Word, Excel, PowerPoint, and Outlook
* Ability to effectively utilize technology and learn and adapt to new technology environments
* Previous experience with healthcare accreditation process and business requirements.
* Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals.
* Ability to work in a fast-paced environment and juggle multiple priorities
* Results oriented - has driven consistent results over time.
* Forward thinking - able to connect dots in everyday processes and tasks that will allow the team to be more effective at obtaining results.
* Personable - communicates effectively with team and demonstrated ability to develop leaders' capabilities.
* Externally Focused - Compassionate leader who demonstrates leadership to help team members see items from a variety of viewpoints and who approaches each item with an appropriate sense of urgency.
* Clear Vision - Simplification focused individual that demonstrates ability to coach team members to prioritize actions on goal attainment and alignment of short- and long-term goals.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$90k-120k yearly 4d ago
Retail Customer Service Manager
Michaels 4.2
Service supervisor job in Westport, CT
Store - WESTPORT, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$18.25 - $23.30
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$18.3-23.3 hourly Auto-Apply 6d ago
Customer Service Manager
Raymour & Flanigan Furniture 4.6
Service supervisor job in Newington, CT
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.
* Successfully lead, build and develop a team for modeling service excellence
* Maintain associate payroll, benefit and performance information
* Hire, coach, mentor and develop associates
* Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
* Display initiative to succeed in an entrepreneurial culture.
* Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.
* Multi- task within a fast paced service environment.
* Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
* Provide responsive communication of information to Director of Customer Care, associates and customers.
* Proactively resolve escalated customer issues.
* Able to identify opportunities and find solutions for continuous improvement
* Problem-solve, organize and balance multiple priorities within a fast-paced environment.
* Maintain composure when handling unexpected challenges and competing demands.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Minimum three years' management experience in a customer service or retail environment.
* Proficient in PC-based applications.
* Leadership skills required.
* Bachelor's degree preferred.
* Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$35k-54k yearly est. 35d ago
Marketing Operations Supervisor
Mohegan Sun 3.6
Service supervisor job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for the supervision of the operational and personnel activities of the Arena Club and Momentum Event Center.
Primary Duties and Responsibilities: Includes but not limited to:
* Assists with the hiring, training, coaching and counseling for the VIP Event Leads to ensure the highest level of guest service
* Oversee the day-to-day operations of the department
* Event builds, including managing and delegating requests for upcoming Arena shows, Public and Private events, and promotions
* Monitor and maintain the published schedules for Arena Club, Momentum Event Center, and additional Marketing events, including documenting availability for On Call Team Members, variance logs, contacting team with changes or when additional coverage is needed.
* Administers and oversees the Arena Club and special event ticket distribution for all events
* Evaluates player gaming levels and decides guest event response and access
* Assists with managing the guest seating chart for all events based on established criteria and policies and procedures, including special seating and ADA requirements
* Responsible for the maintenance and distribution of information for all entertainment and special events via the property information screen
* Assists with creating and maintaining events in the ACSC, Portal admin panel, Avatar and ticket distribution software
* Assists with compiling detailed records and reports of each show
* Prepares communication and FAQ sheets for pre-shifts
* Makes daily operating decisions based on departmental goals
* Supervises internal procedures for employee skill expansion, transfers and worker profiles
* Assists with the training and follow-up for SMART alcohol training
* Assists with the preparation of annual performance appraisals and provides feedback on their job performance
* Interdepartmental communication for scheduling, event criteria's and requirements, guest service
* Maintains property knowledge
* Interacts with guests and provides event information
* Maintains and respects confidentiality of marketing programs and guest information
Secondary Duties and Responsibilities:
* Determines shift operating methods, structures and procedures consistent with goals established by the VIP Event Manager and Director of Loyalty Marketing
* Assists the Manager with issuing disciplines or commendations, as needed
* Attends meetings and training as needed
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Two years of experience in personnel staffing and scheduling, shift supervision and operational planning
Competencies: Incumbent will master the following competencies while in this position:
* Excellent written and verbal communication skills
* Excellent organizational and multi-tasking skills
* Intermediate knowledge Word, Excel and Outlook
* Momentum Program
* ACSC Casino Management System and SharePoint
* Ability to coach, counsel and train VIP Event Leads
* Momentum Program
Training Requirements:
* Knowledge of department policies and procedures
* Must attend all appropriate Human Resources Supervisor Training classes
* Understanding of Mohegan Sun's time and attendance
* Intermediate knowledge of Arctics, PowerPoint Cognos, the Loop, and SharePoint
* Knowledge of the creating and editing of Excel spreadsheets, Power BI and Cognos reports
* Annual training for cyber security, ethics, etc
* SMART and Responsible Gaming Training
Physical Demands and Work Environment:
* Must be able to work in high energy environment with smoke, loud noises and low lighting
* Must be able to walk, climb stairs, stand, bend, stretch and climb stairs for an extended periods of time
* Must be able to sit in front of a computer screen for extended periods of time
* Must be able to lift up to 50 lbs
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$57k-80k yearly est. Auto-Apply 1d ago
Snowsports Discovery Center Supervisor
Mohawk Mountain Ski Area
Service supervisor job in Cornwall, CT
The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. They will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.
$41k-65k yearly est. 60d+ ago
Director of OCD Services
Silver Hill Hospital 4.2
Service supervisor job in New Canaan, CT
The Director of OCD Services will provide clinical leadership, oversight, and direct care within Silver Hill Hospital's OCD Services Program across all levels of care. This position will be responsible for designing, planning, implementing and leading a new residential program for OCD. In addition, the Director will be responsible for recruiting and supervising clinical staff specializing in OCD treatment, ensuring high-quality delivery of Exposure and Response Prevention (ERP) and other evidence-based interventions, and advancing program initiatives related to OCD and related disorders. The Director of OCD Services will also provide individual and group treatment, psychological assessment, and consultation as part of an interdisciplinary team to ensure patient-centered, evidence-based care throughout the Hospital. This position will report to the Director of Psychology.
Duties/Responsibilities:
Designs, plans, implements and leads a new residential program for OCD.
Provides accountability and oversight of OCD Services across all hospital levels of care.
Recruits, supervises, and evaluates clinical staff specializing in OCD and related disorders.
Supervises, coaches, and evaluates direct reports, fostering ongoing professional development and providing performance appraisals.
Oversees delivery, training, and fidelity monitoring of ERP and other evidence-based interventions.
Develops, implements, and monitors standardized clinical pathways, protocols, documentation practices, and quality standards specific to OCD treatment.
Oversees measurement-based care strategies, data tracking, and outcomes reporting for the OCD program.
Collaborates with program leadership on evaluation, planning, and enhancement of specialty OCD initiatives.
Serves as an ambassador for the OCD program, including communicating program offerings to internal stakeholders, external referrers, and the business development team.
Provides intensive, individual psychotherapy for adults. Facilitates group psychoeducation and group therapies, with consideration of the role of dyadic and group work in the context of a house-based treatment milieu and overarching therapeutic community context.
Conducts psychological assessments for assigned Residential patients, primarily, and other patients at Silver Hill Hospital, as availability allows.
Attends and participates in inter-disciplinary treatment team meeting, and other clinical rounds, to review clinical progress, testing results, determine further needs for assessment and specialized interventions, and assist team in developing case formulations.
Attends administrative meetings and team huddles to ensure assessments of patients includes appropriate safety monitoring and follow-up of intervention questions, as well as appropriate care
Monitors needs for clinical services and identifies opportunities for new services, including strengthening relationships with external referrers and coordinating care around referred patients.
Works collaboratively with other departments and disciplines, to develop strategies and processes to ensure that high quality clinical care is consistently provided in accordance with quality standards of care, and that services are appropriately documented. Coordinates training of psychology interns and/or psychology fellows on documentation.
Collaborates with Patient Experience Department on clinical initiatives identified through patient and family feedback.
Effectively communicates changes in clinical care, safety status, or risk level with internal or external stakeholders.
Fosters cohesive teams and create an inclusive team environment where all voices are welcomed.
Provides care appropriate to the to the ages of the patients served.
Ensures all policies and procedures for psychology services reflect best practices.
Performs other duties and responsibilities as assigned.
Required Skills/Abilities:
Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations.
Experience with electronic medical records.
Basic computer skills (Microsoft Office applications)
Ability to conceptualize patients from multiple perspectives.
Education and Experience:
PhD or PsyD in Counseling or Clinical Psychology.
Licensed in the state of Connecticut.
CPR BLS & CPI certification, after hire and before assignment to direct patient care.
7 to 10 years' experience providing high quality psychological interventions with complex patients.
Postdoctoral supervision experience and/or postdoctoral training in psychological treatment and assessment.
Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant is able to handle the job requirements. Employment decisions will be based on merit, qualifications and abilities.