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Service supervisor jobs in Davenport, IA

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  • Traveling Operations Supervisor

    Dohrn Transfer 4.4company rating

    Service supervisor job in Rock Island, IL

    Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools. Responsibilities Dohrn is hiring for a Traveling Operations Supervisor out of our Rock Island, IL Terminal. Salary is based on experience, starting at $75,000/year. Dohrn offers great benefits including health, dental and vision insurance, 401k matching, short/long term disability and much more. Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. PURPOSE Support the development, coordination and implementation of terminal training and educational programs for all terminal employees, as well as assisting with terminal operations as required. ESSENTIAL DUTIES Learn all aspects of Terminal Operations Provide temporary coverage for Terminal Managers and Supervisors as required Support terminal employee development by identifying training requirements; develop, construct, maintain, and evaluation instructional design; coach conduct and facilitate training programs. Assist in coordinating and facilitating training programs for Dohrn employees on company policies, programs and equipment Participate in developing, designing, and/or coordinating training materials and other related training aids such as films, visual aids, and necessary equipment Assist in the evaluation and measurement of training program effectiveness Assist in developing process changes, documentation, and communication to employees Fill in for operational vacancies as needed. Cover for emergency drivers as needed Act as interim Terminal Manager when the need presents itself Work on operational initiatives and special projects as directed Extensive travel required Remain flexible and react to change productively; handle other essential tasks as assigned Qualifications MINIMUM REQUIREMENTS Valid Driver License with Non-CDL designation Maintain medical card and driver qualification for Non-CDL LTL Experience Required College Degree preferred Open to future relocation preferred Must have command of the English language to communicate effectively with internal and external customers Must possess excellent interpersonal, verbal and written communication skills Must be proficient in Microsoft Office software products Must consent to a 10-year check on work history; Gaps of 30 days or more must be listed and explained; documentation may be requested; Discrepancies may prevent applications from being processed or withdrawal of the job offer Supervisory experience preferred Problem solver, self-motivated, detail-oriented Ability to work in a team as well as individually Excellent Customer Service skills Professionalism and business acumen Must exhibit strong ethics and good judgment Must possess Time Management skills WORKING CONDITIONS/PHYSICAL DEMANDS Must have the ability to work in a fast-paced environment Travel to regional terminals is required to support operations; job includes some weekend and night hours Exposure to dock/warehouse operations, moving equipment, dust, noise, hot & cold seasonable temperature Some sedentary work - exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; may be occasionally exposed to noise including telephone, office machinery, and conversations of others to navigate to the Dohrn Transfer Career Center and apply for this position, please go to dohrntransfer.balancetrak.com Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. Pay Range Starting from USD $75,000.00/Yr.
    $75k yearly Auto-Apply 9d ago
  • Field Services Team Leader I

    Stefanini Group 4.6company rating

    Service supervisor job in Davenport, IA

    Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Create a cohesive team environment through consistent management Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling discipline issues Write employee performance evaluations, deliver annual merit reviews, update employee journals daily, and performing other administrative tasks as assigned Perform root cause analysis and identify opportunities to improve efficiencies Ensure direct reports meet their goals and follow departmental processes Responsible for day to day operations of Field Services and Hardware Depot Work with the Project and Senior Management Team for long term strategies and achieving Service Level Agreements (SLAs) set forth by client What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Open floor plan environment where collaboration is highly encouraged! Details: High school diploma or equivalent required 2+ years of management experience including coaching, training, mentoring interviewing, hiring and terminations Good interpersonal skills Excellent attention to detail and organization skills Effective time management and organizational skills Excellent verbal and written communication skills Be a big-thinker, able to think strategically and ready to be and feel a part of the big picture Be flexible & adaptable in your understanding of client needs and goals to achieve successful outcomes #LI-BH1 #LI-ONSITE
    $44k-71k yearly est. 3d ago
  • Assistant Service Manager

    Heritage Tractor 3.6company rating

    Service supervisor job in Kewanee, IL

    Job Details Kewanee, IL Full Time $55000.00 - $65000.00 Salary/year Description Purpose: The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience. Responsibilities: Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing Review work order segments and ensure they include correct parts Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements Fields internal and external customer inquiries to the Service Department Maintains Service Department filings and records related to equipment manuals Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required. Support managing Work in Process (WIP) to less than 5% of Total Service Sales Monitor technician progress on jobs and engages other resources to improve job efficiency Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service Qualifications Experience, Education, Skills and Knowledge: Basic knowledge of accounting practices Ability to use standard John Deere applications, Microsoft Office, and internet functions Knowledge of office procedures General understanding of mechanical/technical terms is preferred High School Diploma or equivalent experience Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse Physical requirements include lifting at least 10 lbs.
    $55k-65k yearly 60d+ ago
  • Director, Data Services

    Bitco Insurance Companies 3.5company rating

    Service supervisor job in Davenport, IA

    BITCO Corporation, headquartered in Davenport, Iowa, is seeking a Director, Data Services to join our team. With 11 branch offices in 10 states, BITCO provides quality insurance services to special industries including Construction, Forest Products, and Oil & Gas. Position Summary: The Director, Data Services will lead the organization in the Company's data strategy, service management, and delivery functions. This is a key role responsible for establishing and executing a comprehensive data vision, ensuring the availability/scalability, quality, security, and accessibility of data across the organization. The position will lead a team of data professionals and collaborate closely with business units, IT teams, and partner teams to unlock the full potential of the organization's data assets. This role will drive the critical importance of using data in driving the organization's business success and delivering exceptional value to our customers. Primary Responsibilities: Design, recruit, and provide leadership to the Data Services team, which includes Data Scientists, Engineers, Architects, Analysts, and other Data Professionals Lead the design and maturity of the organization's Data Services journey though assessments, strategy, and year-over-year roadmaps Develop and maintain the enterprise data delivery architecture vision, strategy, and roadmap, ensuring alignment with business and analytics teams and while providing a clear direction for storage, curation, consumption, and tools Develop and implement comprehensive standards and metrics surrounding data governance, data integrity/quality, , data integration, and data delivery Establish and maintain data governance policies, standards, and best practices/procedures to ensure data accuracy, consistency, integrity, security, and compliance with relevant regulations. Implement data quality frameworks and processes Oversee the design and implementation of robust and scalable data architectures, data models, and database systems that meet the current and evolving needs of the business Envision, socialize, and architect scalable solutions driving data excellence and the future incorporation of AI, ML disciplines in a business practical approach that drives value Partner with Cybersecurity to ensure the security and privacy of all data assets, implementing and enforcing data security policies and procedures in collaboration with the security team Develop and implement strategies to improve data accessibility for business users and analytics teams, enabling self-service capabilities where appropriate. Oversee the continuous delivery of timely and accurate data sets and reports Evaluate and manage relationships with external data vendors and service providers Collaborate with architects to define data models, data flows, and data integration strategies that align with the overall enterprise architecture Effectively communicate the data strategy, progress, and challenges to executive leadership and other stakeholders. Collaborate with business units to understand their data needs and provide solutions Stay up to date on the latest trends and technologies in data management and analytics, identifying opportunities to modernize our data infrastructure, service offering, and support processes Conceptualize and model legacy application data migration to SaaS platforms utilizing cloud partners to minimize on-premise data while improving service offering Maintain standards, execution, and inventory of interfaces with external products (on premise or in the cloud) while maintaining overall performance and appropriate response to business intelligence/analytics users A deep and through understanding of how BITCO creates value for its stakeholders in order to properly prioritize and sequentially staff data services initiatives through FTE/FTC/Partnership alliances Drive a culture of data-driven decision making and data literacy in alignment with BITCO's strategic objectives Maintains current company and department procedures. Assigns work, provides training and feedback to team members, and conducts timely and appropriate evaluations of job performance in the department As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture All other functions and duties as assigned Qualifications: Bachelor's degree in Computer Science, Information Systems Management, Business Administration, related field, or equivalent experience required At least 10+ years' of experience within complex data environments including design, integration, curation, consumption, database management, security and monitoring controls, and management information systems At least 5+ years' of experience in a leadership role incubating, scaling, and overseeing data services and related functions Up-to-date practical knowledge of AI/ML technologies and their trends including vendors, libraries, tools used to drive real business value Deep understanding of data governance principles, data quality management, and data security best practices. Proven experience in designing and implementing data architectures, data models, and database systems (both relational and non-relational) Strong knowledge of data integration tools and techniques (e.g., ETL, ELT, data warehousing). Experience with cloud-based data platforms and services (e.g., AWS, Azure, GCP) Excellent leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams. Strong analytical and problem-solving skills with a strategic mindset. Prior experience in the insurance industry is preferred, with an understanding of insurance data and regulatory requirements
    $98k-155k yearly est. 12h ago
  • FOH Service Supervisor

    Barrel House 4.0company rating

    Service supervisor job in Davenport, IA

    The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the teams progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old.
    $31k-47k yearly est. 19h ago
  • Service Manager - New Restaurant - Great Pay & Benefits

    Gecko Hospitality

    Service supervisor job in Davenport, IA

    Service Manager Davenport, Iowa Pay 65k to 75k Department: Operations Job Status: Full Time FLSA Status: Exempt Reports To: Managing Partner Positions Supervised: Front of House (FOH) staff POSITION SUMMARY Accountable for all FOH operations and is responsible for purchasing, receiving, and presentation of all food products in a timely manner and according to established recipes and procedures. Accountable for management of all FOH employees on a day to day basis. ESSENTIAL FUNCTIONS Essential Functions Statement(s) Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures. In conjunction with all management, enforces compliance with all employment policies in area of responsibility. Directs productivity to monitor and maintain efficient and effective food item ticket times. Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational standards for legendary food Continuously coaches staff to improve food production to legendary food standard quality Conducts formal line taste and temp checks as part of overall responsibility for inventory and safety in the FOH. Assists with the development of all (FOH and BOH) key hourly employees, assistant managers, and hourly employees. Ensures proper handling, maintenance, and storage of all items. Manages food and kitchen labor costs. Predicts and analyzes inventory data to maintain proper inventories. Tracks waste to ensure profitable and efficient use of all inventory. Directs work for BOH employees, including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant Trains staff on equipment maintenance and cleaning procedures. Certifies security measures are enforced throughout the shift. Creates a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals. Understands, manages, and practices safe food handling procedures. With the assistance of the AKM (if applicable), responsible for ensuring that cleanliness of restaurant and safety of guests are maintained at all times. Develops all BOH employees, keys, and managers. Responsible for performance management of FOH staff, which includes, but is not limited to, conducting performance evaluations, coaching and discipline. Reviews applications and decides which FOH applicants to be interviewed; interviews those selections and provides recommendation on hiring and/or makes hiring decisions. POSITION QUALIFICATIONS Education: High School Graduate or General Education Degree (GED) Experience: 2 or more years as a GM or KM in a full-service restaurant concept Computer Skills: Word, Excel Other Skills: Good organizational skills An effective communicator The ability to problem solve and handle high stress situations Detail oriented WORK ENVIRONMENT A restaurant environment This includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
    $44k-73k yearly est. 30d ago
  • Service Manager - The Heritage

    Fairstead ESC

    Service supervisor job in Davenport, IA

    Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical and Dental through United Healthcare. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $44k-73k yearly est. Auto-Apply 13d ago
  • Culinary Services Director

    New Perspective Senior Living 3.5company rating

    Service supervisor job in Silvis, IL

    Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Job Summary As the Culinary Services Director, you will be responsible for providing overall leadership and management of the food and beverage and dining services operations in the community. These responsibilities include oversight of procurement, preparation and service of the food per the designated Menu Program, financial management of the department, supervising and training team members. They also include ensuring safe food handling and sanitation of food areas, inventory and rotation of products, accurate record keeping and regulatory compliance. You will create and maintain a high level of resident and family engagement and practice your excellent communication and organizational skills by teaching, developing, and inspiring team members. Qualifications * Solid knowledge of regulations concerning food handling, food storage, food preparation, safety and sanitation procedures * 3+ years of successful management experience * 4+ years experience as lead chef in a hospitality/restaurant environment * Culinary training and/or Dietary Certifications required Salary: $55,000-60,000 plus bonus! Team Member Benefits & Perks* * Medical, Dental, & Vision Insurance * 401(k) with Company Match! * Paid Time Off and Holidays * Company-Paid Basic Life Insurance * Voluntary Short-Term Disability * Company-Paid Long-Term Disability * Health Reimbursement Account/Health Savings Account * Flexible Spending Accounts * Education assistance - up to $5,000 per calendar year! * Leadership Development & Career Advancement * Real-time Access to Earned Wages * Referral Bonuses * Employee Assistance Program * Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDEXTR
    $55k-60k yearly 37d ago
  • Manager of Treasury Management Services

    Quad City Bank & Trust 4.1company rating

    Service supervisor job in Davenport, IA

    Job DescriptionDescription: TITLE: Manager of Treasury Management Services DEPARTMENT: 921 - Treasury Management The Manager of Treasury Management Services is responsible for overseeing the implementation of Treasury Management products and services while supervising the Treasury Management Services team. This position will collaborate with other teams to enhance calling efforts, provide technical support and training to clients, manage service-related issues and ensure a high level of client satisfaction. ESSENTIAL FUNCTIONS: Oversee the department's recruitment, selection, performance management, training, coaching and development of team members. Set and monitor annual goals and performance incentives for the service team. Ensure accurate documentation, including signature cards, agreements, and analysis statements. Monitor and coordinate Treasury Management Department workflows, review for process improvements, and implement changes as needed. Provide input to policies, procedures, and agreements for Treasury Management products and services to ensure they meet regulatory requirements. Collaborate with business lines throughout the bank to identify sales opportunities and cross-sell bank services. Research client/prospect data to perform needs analysis, financial/cost-benefit analysis, and prepare customized sales proposals and presentations. Conduct business development and servicing calls to client locations, sometimes accompanied by other officers. Assess client needs and recommend effective strategies for products and services. Ensure the full integration of the bank's products and services with existing client relationships. Provide on-site installation, technical support and training for treasury management clients. Assist with the development and introduction of new products, including assisting with outside sales, training, and implementation. Identify prospective users of products and expand product revenue through sales to new and existing customers. Follow a consultative sales approach to assess customer needs, propose solutions, and structure pricing based on value provided or market conditions. Coordinate with internal teams and external vendors for implementations, system upgrades, and product testing. Maintain current industry knowledge and remain up to date on trends and product developments to improve offerings and client experience. Participate in community events which may be professional, civic or community groups. Comply with all company or regulatory policies, procedures and requirements applicable to this position. Foster and preserve a culture of inclusion. Additional duties and responsibilities may be required to support the company's mission, vision and values. QUALIFICATIONS: Bachelor's degree in business, finance or related field; or equivalent combination of education and experience required. Minimum 3 years of experience in treasury management; financial services industry experience desired. Minimum 2 years supervisory/management experience desired. Capability to work and collaborate with a variety of individuals and groups in a constructive and professional manner. Demonstrate strong leadership and management skills. Demonstrate strong client service, verbal and written communication skills, including presentation skills. Demonstrate thorough knowledge of the banks and treasury management services and products. Excellent organizational skills with the ability to organize and manage a variety of projects and tasks. Capability to manage sensitive information and uphold confidentiality. Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Frequent travel to client locations or events. SALARY & BENEFITS: The minimum salary for this position is $59,659 annually. The actual starting salary will be based on qualifications and business needs and may vary, as permitted by applicable state law. This position is a regular full-time position, and individuals employed as regular full-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment. Requirements:
    $59.7k yearly 21d ago
  • Home & Community Based Services Supervisor

    Imagine The Possibilities 3.0company rating

    Service supervisor job in Maquoketa, IA

    **Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagine's Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: This position requires you to be at least 18 years of age. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. **Work Authorization: Candidates must be able to work in the U.S. without sponsorship** Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment.? Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
    $22.6 hourly 2d ago
  • Team Lead

    Planet Fitness-PF Baseline Fitness

    Service supervisor job in Davenport, IA

    Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $34k-67k yearly est. 31d ago
  • Groundskeeper Team Lead

    Amentum

    Service supervisor job in Moline, IL

    Amentum is seeking a permanent position of Groundskeeper Team Lead to support our team of landscapers at the facility and grounds in Moline, IL. Typical working hours are 1st shift, 6:00am - 2:30pm; hours and days worked may vary based on business demand. The Groundskeeper Team Lead is responsible for maintaining and improving site grounds. Assigned work such as mowing, trimming, leaf removal, general painting, snow removal, etc. may fluctuate by season. During summer months, this role will include oversight of seasonal landscapers. Essential Functions: Lead and work alongside grounds crew in performing landscaping, lawn care, snow removal, and general grounds upkeep. Assign daily tasks and monitor progress to ensure timely completion. Performs tasks such as planting, mowing, weeding, fertilizing, sweeping, raking, etc. Operate various types of equipment including power mowers, chain saws, weed eaters, hedge trimmers, sprayers, blowers, etc. Operates trucks and tractors and attachments used to maintain grounds and snow removal, as needed. Clean and upkeep sidewalks, driveways, parking lots, etc. Performs regular maintenance and minor repairs on lawn equipment and tools. Ensure compliance with safety procedures and proper use of equipment. Communicate with management regarding project status, resource needs, and issues. Assist with seasonal planning and scheduling of grounds maintenance activities. Maintain records of work performed, equipment usage, and inventory. Qualifications: High School diploma or equivalent Must be able to pass a pre-deployment substance abuse test. Valid driver's license is required. 2+ years of experience in grounds maintenance or landscaping. Ability to lead a team effectively while also performing physical labor. Must be able to obtain expert operator level within 6 months of hire date. This includes unsupervised machine operation, roadway operation of equipment including implements or attachments or both, field operations, and implements and PTO operations. Must be able to adhere to all safety procedures. Requires frequent lifting, moving, carrying, pushing, pulling of over 50 lbs. Requires frequent standing, walking, stooping, kneeling, and crouching. Work involves exposure to unusual elements and extreme temperatures. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $41k-82k yearly est. Auto-Apply 60d+ ago
  • Team Leader

    Maximus 4.3company rating

    Service supervisor job in Davenport, IA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The role will manage a team of Health Coaches who deliver healthy lifestyle courses across Oxfordshire. As part of this, the coaches need to be observed regularly to ensure quality and consistency. In addition, the role involves engagement activities within Oxfordshire and attendance at face-to-face team meetings, which take place every two weeks. The successful candidate will need to be present in Oxfordshire at least twice per week The Team Leader is responsible for coordination of effective and efficient behaviour change and screening services. Key focus includes the referral management, personalised care pathways (aligned to need/preferences) and health coaching delivery. The Team Leader will develop and deploy Standard Operating Procedures (SOPs) that ensure highly effective customer experiences that in turn drive positive and sustained behaviour change outcomes across lifestyles areas including: • Healthy Eating and Nutrition • Smoking Cessation • Physical Activity • Weight Management • Alcohol consumption • NHS Health Checks (outreach) As Team Leader, you will be responsible for the day-to-day operation of the contract, ensuring that staff are appropriately prepared and ready to provide quality driven, person centred lifestyle improvement services. Working alongside the Service Manager, you will ensure that the highest possible standards of care are always applied and adhered to. 1.Coordination of service delivery by: • Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement • Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance • Ensuring all training and Continuous Professional Development (CPD) is coordinated and rolled out / completed in a timely manner • Effectively manage own time and workload to ensure deadlines are met in an effective manner • Contribute to team organisation, planning and continuous improvement. 2. Ensure the service is embedded within and across the local networks and communities. • Developing positive relationships with internal and external stakeholders from across and within the health, wellbeing, community and voluntary sectors • Develop trusting and beneficial relations with workplaces across Buckinghamshire, optimising opportunity to support workforces to adopt positive health and wellbeing behaviours, maximising referral routes to our service (with a focus on routine and manual workers and priority groups) • Establish simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience • Undertake outreach work within the community and build connection with local organisations and other services interconnected to the wider and social determinants of health • Coordinate and deliver events to promote the Buckinghamshire Healthy Lifestyle Service to generate high quality referrals, with a focus on priority areas and populations • Disseminate information and resources regarding the service provision including group activities and other relevant services on a regular basis • Represent the service as required at meetings, conferences, and forums • Attend local network meetings as part of coordinated approach to demonstrated reach, engagement and sharing good practice 3. Responsible for high quality service delivery and achievement of performance through: • Proficiently overseeing caseload management, performance data and Management Information via the virtual care platform case management system and additional dashboards inclusive of sub-contractor activity. Manage referral flow to sub-contractors and ensure service users pathways are continuous across providers (as required) • Deploying a robust framework to review and assure team competency and skills in the delivery of health and wellbeing coaching services, including, but not limited to observations, data audits, SOP compliance. • Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard • Ensuring team and individuals have value and performance based objectives that align to the performance requirements of the contract • Ensure your team deliver against contract performance expectation as agreed with the commissioner, taking action in line with performance management requirements • Ensuring high quality delivery in line with the service delivery specification, SOPs and national / local evidence/guidance • Ensure the qualitative capture of evidence through service user feedback, case studies and effective compliments/complaints monitoring • Proactively identifying any service improvement needs that may affect the day to-day operational delivery of the service. • Deputising for the Service Manager in the event of sickness or annual leave. 4. Ensure compliance with national standards, NICE guidance, contract and company quality standards, Service Level Agreements and SOPs. • Monitor, implement and embed all policies and systems as they relate to service delivery, including but not limited to localised SOPs, Health, and Safety, Safeguarding, and Information Security • Ensure delivery is compliant with government guidance relating to diet, alcohol, physical activity, both adult and child weight management and smoking cessation • Coordinates efforts to ensure compliance with information, advice, and guidance if / when government guidance changes. 5.Support in the effective development of high performing teams. • Adopting a proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, delivering high performance in line with agreed objectives and Key Performance Indicators • Support all to access supervision and ensure all engage in the development of annual Personal Development Plans (PDPs) • Support the Service Manager in the recruitment, onboarding and induction of team members as required • Create a culture of further development and constructive feedback with individuals and teams, embedding and ensure behaviours demonstrate the company values. 6. Support the service as require with delivery of service provision including but not limited to; • Carrying out NHS Health Checks in line with our policies and procedures • Supporting with the referral hub • Support with Health and Wellbeing Coaches as required (e.g., during periods of prolonged sickness or vacancy) Note: This is not an exhaustive list. The Team Leader is expected to carry out all other duties as may be reasonably required. Key Business Priorities Internal • Directors • Co-workers, managers, and wider team • Health Division colleagues • Maximus central division • Maximus companies and associates • Colleague forums External • Local Authority • Integrated Care Partnerships / Boards • Community and Voluntary sector • Population being served / supported. • Sub-contractors and key partners • Community stakeholders • Co-location cooperatives • Venue providers • Healthcare settings including GP Practices / Primary Care Networks Qualifications & Experience Essential: • Experience of a supervisory role with experience of managing a diverse team • Relevant health coaching qualification or an accredited health coaching skills programme. • A minimum of six months of direct health coaching delivery • Experience of caseload management demonstrated via the use of a Case Management System • Experience of supporting vulnerable individuals through a change process • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard. • Experience of coordinating health and wellbeing services Desirable: • Experience in delivering behaviour change interventions for specific lifestyle related issues (smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction) • Membership of professional body (ICF, EMCC, AoC, UKHCA) • Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc • Experience of supporting people remotely / telephonically / digitally • Experience in community development in areas of deprivation, Project Management and Developing new services. Individual Competencies Essential: • Ability to motivate, manage and lead a diverse team. • Ability to forge good working relationships with external organisations. • Ability to react quickly to unforeseen circumstances. • A strong understanding of the social / wider determinants of health • A strong understanding of population-based approaches including segmentation and risk stratification. • A strong understanding of behaviour change principles and methodology. • Demonstrable core skills and competencies as set out in best practice standards including: - Select and apply a range of health coaching models, conversation frames and techniques. - Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self-efficacy, intrinsic motivation, and assets based approaches - Detailed understanding of self-management support and associated techniques - Advanced skills development incorporating practice, reflection and planning for the application of learning to practice. • Excellent internal and external stakeholder engagement and management • Strong written and verbal communication skills with the ability capture essential information that supports effective case management • A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships. • Expertise in communicating effectively with excellent oral and written communication skills • Effective caseload management inclusive of accurate data collection, data entry, timely recording and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). • Confident in the use of evolving digital technologies to support people through behaviour change processes. • The ability to manage time independently and effectively and work to deadlines • Ability to effective work safely and manage sensitive data in line with information security standards • Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes. • Commitment to personal development and training • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable: • Experience of delivery health screening services (e.g., NHS Health Check) • Effective delivery of programmes in line with contractual requirements and service level agreements EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 30,000.00 Maximum Salary £ 35,000.00
    $32k-60k yearly est. 3d ago
  • Retail Part Time Team Lead

    The ODP Corporation

    Service supervisor job in Moline, IL

    At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is $15.00/hour to $17.50/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 99094
    $15-17.5 hourly 11d ago
  • Group Home Team Lead

    LSSI

    Service supervisor job in Sterling, IL

    Benefits and Perks:LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. Competitive salary based upon relevant education, experience, and licensure. Salary $20/Hourly. Opportunity for advancement. Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. The paid training you need to learn, grow, and succeed! Essential Functions: Maintain staff requirements, covering the schedule when needed as well as leading and training other staff members. Provide direction and initiate communication with necessary personnel. Provide accurate and current documentation relative to residents and the home. Commit to and actively participate in following all procedures identified by the supervisor. Actively assure that the living environment is kept clean and safe, completing special duties as assigned. Help with weekly grocery and supply runs completed, as needed. Hold monthly house meetings, and assist with staff meetings, as needed. Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. Position Qualifications: High school diploma or GED required. License and or Certifications: DSP, CPR First Aide. One (1) to two (2) years' experience in the field preferred. Background check clearance required. Ability to use perform basic computer skills and use Microsoft Word. Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing. Valid Illinois driver's license. Access to reliable transportation required. Valid IL statutory minimum liability insurance
    $20 hourly 10d ago
  • Assistant Team Lead - 1st Shift

    MacLean-Fogg 4.3company rating

    Service supervisor job in Sterling, IL

    Join Mallard Manufacturing, a MacLean-Fogg company, as an Assistant Team Lead, where you'll play a vital role in producing high-quality components for industries that shape the future. In this hands-on position, you'll operate precision machinery, perform quality inspections, and ensure smooth production processes in a fast-paced manufacturing environment. If you thrive in a team-oriented setting, have a keen eye for detail, and enjoy working with mechanical equipment, this is the perfect opportunity to grow your skills and advance your career. Job Details Position Type: Full-Time/Non-Exempt Pay Range: $19.43 - $20.14 per hour (depending on skills and experience) Work Location: Onsite - Sterling, IL 61081 Shift: 1 (4:30 - 2:30 PM) Key Responsibilities Assist in performing moderately complex tasks related to set-up, equipment maintenance and troubleshooting, including resolving technical and quality issues Assist in operating machinery in designated department when needed Ensure all necessary production records are completed fully and accurately Assist in maintaining communication between shifts Communicate with other teams and support departments and serve as liaison between team and plant management Assist with data collection and reporting Ensure all workstations stay full of components for building processes Inspect materials, final products and machinery for defects Implement process improvement initiatives as needed Ensure that department output meets organizational expectation Guide the manufacturing/operations team in interpreting existing processes and policies and assist in the development of efficiencies or process improvements Complete all necessary documents fully and accurately Adhere to 5S standards (e.g., maintain cleanliness of work area, etc.) Follow all Safety, Environmental and Quality policies and procedures Perform other duties as assigned Skills/Competencies Ability to interpret work instructions Ability to follow written and verbal directions Intermediate verbal and written communication skills Intermediate mathematical skills Intermediate use of required gaging instruments and the application of such instruments Manual dexterity Leadership skills Ability to foster teamwork Good interpersonal skills Qualifications (Required) Education: High School Experience: Perform work under minimal supervision Handle complex issues and problems and refer only the most complex issues to higher-level staff Possess comprehensive working knowledge of subject matter 1 to 4 years of experience, including experience driving powered industrial equipment Provide leadership, coaching, and/or mentoring to a subordinate group
    $19.4-20.1 hourly 37d ago
  • FOH Services Supervisor

    Barrel House 4.0company rating

    Service supervisor job in Davenport, IA

    The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the teams progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old.
    $31k-47k yearly est. 13d ago
  • Culinary Services Director

    New Perspective Senior Living LLC 3.5company rating

    Service supervisor job in Silvis, IL

    Job Description Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Job Summary As the Culinary Services Director, you will be responsible for providing overall leadership and management of the food and beverage and dining services operations in the community. These responsibilities include oversight of procurement, preparation and service of the food per the designated Menu Program, financial management of the department, supervising and training team members. They also include ensuring safe food handling and sanitation of food areas, inventory and rotation of products, accurate record keeping and regulatory compliance. You will create and maintain a high level of resident and family engagement and practice your excellent communication and organizational skills by teaching, developing, and inspiring team members. Qualifications Solid knowledge of regulations concerning food handling, food storage, food preparation, safety and sanitation procedures 3+ years of successful management experience 4+ years experience as lead chef in a hospitality/restaurant environment Culinary training and/or Dietary Certifications required Salary: $55,000-60,000 plus bonus! Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDEXTR
    $55k-60k yearly 8d ago
  • Manager of Treasury Management Services

    QCR Holdings 4.1company rating

    Service supervisor job in Davenport, IA

    TITLE: Manager of Treasury Management Services DEPARTMENT: 921 - Treasury Management The Manager of Treasury Management Services is responsible for overseeing the implementation of Treasury Management products and services while supervising the Treasury Management Services team. This position will collaborate with other teams to enhance calling efforts, provide technical support and training to clients, manage service-related issues and ensure a high level of client satisfaction. ESSENTIAL FUNCTIONS: * Oversee the department's recruitment, selection, performance management, training, coaching and development of team members. * Set and monitor annual goals and performance incentives for the service team. * Ensure accurate documentation, including signature cards, agreements, and analysis statements. * Monitor and coordinate Treasury Management Department workflows, review for process improvements, and implement changes as needed. * Provide input to policies, procedures, and agreements for Treasury Management products and services to ensure they meet regulatory requirements. * Collaborate with business lines throughout the bank to identify sales opportunities and cross-sell bank services. * Research client/prospect data to perform needs analysis, financial/cost-benefit analysis, and prepare customized sales proposals and presentations. * Conduct business development and servicing calls to client locations, sometimes accompanied by other officers. * Assess client needs and recommend effective strategies for products and services. * Ensure the full integration of the bank's products and services with existing client relationships. * Provide on-site installation, technical support and training for treasury management clients. * Assist with the development and introduction of new products, including assisting with outside sales, training, and implementation. * Identify prospective users of products and expand product revenue through sales to new and existing customers. * Follow a consultative sales approach to assess customer needs, propose solutions, and structure pricing based on value provided or market conditions. * Coordinate with internal teams and external vendors for implementations, system upgrades, and product testing. * Maintain current industry knowledge and remain up to date on trends and product developments to improve offerings and client experience. * Participate in community events which may be professional, civic or community groups. * Comply with all company or regulatory policies, procedures and requirements applicable to this position. * Foster and preserve a culture of inclusion. * Additional duties and responsibilities may be required to support the company's mission, vision and values. QUALIFICATIONS: * Bachelor's degree in business, finance or related field; or equivalent combination of education and experience required. * Minimum 3 years of experience in treasury management; financial services industry experience desired. * Minimum 2 years supervisory/management experience desired. * Capability to work and collaborate with a variety of individuals and groups in a constructive and professional manner. * Demonstrate strong leadership and management skills. * Demonstrate strong client service, verbal and written communication skills, including presentation skills. * Demonstrate thorough knowledge of the banks and treasury management services and products. * Excellent organizational skills with the ability to organize and manage a variety of projects and tasks. * Capability to manage sensitive information and uphold confidentiality. * Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Frequent travel to client locations or events. SALARY & BENEFITS: The minimum salary for this position is $59,659 annually. The actual starting salary will be based on qualifications and business needs and may vary, as permitted by applicable state law. This position is a regular full-time position, and individuals employed as regular full-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $59.7k yearly 22d ago
  • Home & Community Based Services Supervisor

    Imagine The Possibilities 3.0company rating

    Service supervisor job in Maquoketa, IA

    Please read the ENTIRE job posting before applying is an on-site in office position and will require on-call rotation This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: * Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagine's Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. * Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. * Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. * Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. * Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: * Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. * Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. * Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. * 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. * Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. * Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. * Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. * Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. * Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: * Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. * An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. * Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. * Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. * Age Requirement: This position requires you to be at least 18 years of age. * Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. * Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. * Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. Work Authorization: Candidates must be able to work in the U.S. without sponsorship Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. * May require prolonged sitting and working at a computer for up to eight hours. * May require frequent bending, stooping, and stretching. * May require prolonged standing for up to eight hours. * Must wear hearing and eye protection in required areas. * Must have ability to see objects/persons at a distance. * Must have ability to see close work such as typed or handwritten material. * Must have ability to hear conversations in a quiet and a noisy environment.? * Must have ability to determine where a sound is coming from. * Must have ability to hear differences among bells, buzzers, beeps, horns, etc. * Must have ability to communicate through speech. * Must have ability to drive and transport for service provision as needed. * Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
    $22.6 hourly 11d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Davenport, IA?

The average service supervisor in Davenport, IA earns between $29,000 and $70,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Davenport, IA

$45,000

What are the biggest employers of Service Supervisors in Davenport, IA?

The biggest employers of Service Supervisors in Davenport, IA are:
  1. Barrel
  2. Molina Healthcare
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