Service supervisor jobs in Dayton, OH - 567 jobs

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Job Site Location US-OH-Cincinnati Requisition ID 2026-36152 Schedule 7am - 5 pm, Monday - Friday Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements. What you'll do as an Exceptional Team Member Lead and supervise cleaning teams, including cleaners and floor techs Ensure compliance with company policies and quality standards Train staff on cleaning techniques and safety protocols Manage inventory, supplies, and equipment Handle emergency responses and resolve operational issues Support customer retention and develop new business opportunities Estimate workloads and coordinate bids for new sites Travel within assigned territory to oversee operations and quality control What you'll need to be an Extraordinary Team Member Minimum of two (2) years' industry experience highly preferred Ability to demonstrate expertise in the field's concepts, practices and procedures Must have working knowledge of MS Office Suite Planning: Ability to perform short- and long-range planning Excellent interpersonal and communication skills Excellent project and program management skills Must be flexible with hours and schedules Technical knowledge of all aspects of janitorial service delivery Ability to multi-task in a high pressure, fast paced environment The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details USD $65,000.00/Yr. Schedule 7am - 5 pm, Monday - Friday

We are searching for an experienced Inventory Control Supervisor to join the team! The Inventory Control Supervisor will oversee all aspects of inventory control efforts and inventory personnel, including cycle count programs, receiving efforts, and annual physical inventories when needed. This role is responsible for analyzing the physical inventory, conducting inventory discrepancy investigations, developing and implementing solutions with the operations team to minimize lost inventory and resolve root cause issues that drive variances. In addition, this role will prepare and present reporting to monitor the inventory performance and KPI metrics, including reporting needed for pharmaceutical requirements. Qualifications: Minimum of 4-6 years of inventory experience. Strong communication skills both verbal and written. ERP & warehouse management experience. Knowledge of lean manufacturing principles. Excellent analytical and problem-solving skills. Strong people management and development abilities. Ability to lift boxes that weigh up to 30lbs and be on your feet a significant portion of the day Office and warehouse environment- ambient, hot, and cold temperatures Qualifications: Establish processes, procedures, and reporting that support and record all inventory activities. Maintain a thorough knowledge of enterprise systems in order to provide extensive support to production management and other internal/external customers. Accurately maintain inventory balances between WMS and the system in order to preserve inventory integrity. Review and provide oversight for inventory adjustments and corrections, including identifying and correcting descriptions, item numbers and locations when needed. Ensure approval protocols are followed based on limits of authority for needed adjustments. Develop and implement corrective action plans for inventory discrepancies and quality issues. Prepare, analyze and present reports to enable management to monitor and measure overall inventory performance and cycle count program status and quality metrics. Conduct daily inventory analysis, plan and supervise daily cycle counts and annual physical inventories. Coordinate scrap reconciliation and provide data and analysis to the Quality department as required for pharmaceutical products. Hire, lead, mentor and train inventory control Team Leads, Cycle Counters and receiving teams on proactive approaches and best practice procedures for inventory maintenance, corrections and methodologies. Participation in project teams involving business processes improvement and implementation. Foster a culture of continuous improvement and teamwork. Be a positive influence and assist in the development of all associates while creating an open environment that encourages associate feedback and active participation.

ID 2026-18202 The OCC/TOC Team Lead is a key leadership role within Element's Global Technology Operations Centre (TOC). This position is responsible for driving operational excellence and ensuring the consistent, high-quality support of critical IT services across the organisation. The role focuses on people leadership, managing, developing, and empowering a team of TOC Analysts, while overseeing real-time monitoring, incident response, and service availability across Element's global infrastructure. Acting as a central point of coordination within the TOC environment, the OCC/TOC Team Lead ensures timely detection, escalation, and resolution of operational issues, and maintains strong stakeholder relationships across Technology and the wider business. The position requires varied shift cover: 08:00 - 16:00 and 09:00 - 17:00, and may require support for weekend business activity. The role may require out-of-hours on-call escalation support. The OCC/TOC Team Lead reports directly to the Global Head of Service Management Responsibilities Key Responsibilities People Leadership & Team Management Lead, mentor, and develop a team of TOC Senior Analysts and Analysts, ensuring high performance, accountability, and continuous growth. Conduct performance management, including objective setting, monitoring, coaching, and formal appraisals. Foster a positive, collaborative, and high-performing team culture aligned with Element values. Manage shift coverage and staffing to maintain operational support. Address workload distribution, prioritisation, and team wellbeing, ensuring balanced and sustainable operations. Manage conflict effectively and support a psychologically safe environment for all team members. Operational Excellence Oversee real-time monitoring of critical infrastructure, applications, and network environments, ensuring rapid response to alerts and incidents. Ensure analysts follow established SOPs, KB articles, and escalations, maintaining service availability and rapid issue resolution. Drive consistency and quality in remote hands and eyes support across multiple regions. Identify service-impacting issues, validate customer impact, and escalate to SMEs and engineering teams as required. Ensure adherence to Element's Incident, Major Incident, and Change Management processes, and support Major Incident Managers during critical events. Coordinate cross-functional teams during incidents to ensure timely and effective resolution. Process, Reporting & Continuous Improvement Lead continuous improvement initiatives by identifying trends, gaps, and automation opportunities. Support the seamless onboarding of new business units and services into the TOC operational model. Maintain and enhance operational reporting, ensuring regular SLA and performance updates are delivered to management. Contribute to Post-Incident Reviews by ensuring effective participation, accountability, and follow-through. Collaborate closely with the Global Head of Service Management and regional leads to evolve TOC capabilities and deliver best-in-class operational support. Vendor & Stakeholder Engagement Manage relationships with third-party vendors and partners, ensuring accountability, timely support, and appropriate escalation. Attend monthly vendor service reviews to contribute insights on performance, incidents, and improvements. Build strong working relationships with technical and business stakeholders to maintain trust and confidence, especially during high-impact events. Governance & Compliance Ensure compliance with Element's Purpose, Mission, Vision, Values, and technology policies. Maintain high levels of documentation quality, operational discipline, and audit readiness. #LI-DJ1 Skills / Qualifications Experience & Knowledge Required Minimum of 5 years people manager experience within a high-pressure NOC/TOC, Command Centre, or Operations environment. Solid understanding of ITIL principles and structured operational processes. Hands-on experience using ITSM platforms such as ServiceNow. Proven ability to manage customer expectations and communicate effectively with stakeholders at all levels. Strong organisational skills with the ability to manage multiple priorities and lead under pressure. Demonstrated ability to manage conflict and coach team members through complex situations. Knowledge of voice and data networking (LAN, WAN, routing protocols, switches, routers). Knowledge of cloud technologies including AWS, Azure, and Google Cloud. Knowledge of enterprise technologies such as Active Directory, DNS, DHCP, VPN, Windows OS, SQL, Virtualisation, Citrix, Wireless technologies, etc. Experience with monitoring and observability platforms (e.g., BigPanda, Zabbix, etc.). Essential Skills & Certifications Experience in Operations or TOC environment where observability, response, and incident management are critical. Familiarity with Halo or similar ITSM tools. Technology-related degree or higher-level qualification. ITIL v3 or v4 Foundation certification. Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email "

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Logistics Support Supervisor, you oversee the real-time performance and operational execution of a high-volume after-hours service center that supports TQL's carriers and sales teams nationwide. You are accountable for driving service levels, ensuring process accuracy, improving workflow efficiency, and developing the leaders who manage agent performance on your shift. In this role, you will analyze performance data, adjust operational strategy in real time, and ensure issues are resolved with a focus on quality, speed, and carrier satisfaction. You will coach and develop future leaders, support internal teams through cross-functional problem solving, and continuously refine procedures to create a reliable, scalable, and high-performing operation. What's in it for you: * Competitive salary with aggressive bonus and long-term incentive plans * Upward and lateral mobility opportunities with structured career paths * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Lead the operational performance of your shift, monitoring queue activity like inbound, outbound and digital workflows and making real-time adjustments to meet service level goals * Coach and develop team leads and future leaders, ensuring they drive accountability, performance standards, and skill growth for their teams * Review performance metrics like QA accuracy, productivity, service levels and abandon rate and implement actions to improve quality, efficiency and carrier experience * Resolve escalated service issues quickly and accurately using data and SOPs to prevent repeat issues and improve process reliability * Ensure all system actions, documentation, and EDI/website updates are completed correctly and on time, maintaining high accuracy standards for customers and carriers * Partner cross-functionally with Sales, Quality, Training and Leadership to resolve operational issues, improve workflows and standardize best practices * Conduct performance reviews, coaching conversations, corrective actions and recognition in alignment with departmental standards * Identify trends and recommend process improvements, contributing to more scalable and consistent operational support * Support recruiting efforts by referring strong candidates and helping develop a successful onboarding experience What you need: * 1+ year of leadership experience in a fast-paced customer service industry * Ability to work 5pm - 1am * Excellent management and leadership skills and a superior work ethic * Ability to prioritize requests and handle changing priorities seamlessly * High level of professionalism working with many levels of the organization * Good telephone and communication skills with strength in providing excellent customer service * Excellent organizational skills with keen attention to detail * Ability to work independently with a nationwide team Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Airtron Heating & Air Conditioning in West Chester, OH is seeking a highly skilled and experienced full-time HVAC Service Supervisor to oversee and guide our team of service technicians. If you have strong experience in HVAC systems, leadership experience, and a commitment to operational excellence, we invite you to apply for this exciting opportunity to make a significant impact within our growing company. As our HVAC Field Service Supervisor, you will receive a competitive annual salary of $75,000 - $120,000 per year (based on experience) as well as excellent benefits such as: Health coverage Paid time off (PTO) A 401(k) plan with company match Tuition reimbursement A company vehicle Opportunities for growth KEY RESPONSIBILITIES As the HVAC Service Supervisor, you will play a pivotal role in managing the daily operations of the field service team. Your responsibilities will include: Leading and mentoring a team of HVAC technicians, ensuring they have the resources, training, and support needed to succeed. Collaborating with the retro install manager, RNC/Warranty team, and dispatchers to ensure efficient job allocation and customer satisfaction. Managing schedules, job assignments, and performance to ensure optimal productivity and the highest standards of service. Addressing performance issues in a timely and professional manner while fostering a positive and safe work environment. Monitoring inventory, ensuring proper equipment and materials are available for each job. Reviewing and ensuring all administrative tasks, including timesheets, expenses, and reporting, are completed accurately. Leading by example in safety practices and ensuring compliance with safety standards on all job sites. Assisting with the hiring and staffing of the service team to maintain adequate coverage. WHAT YOU NEED TO SUCCEED High school diploma or equivalent (experience may substitute for education) 5+ years of HVAC or related experience Strong computer skills (Microsoft Excel, Word, and Outlook) Valid driver's license and the ability to travel to job sites Excellent verbal and written communication skills Ability to work overtime and weekends as needed Preferred Qualifications: Experience as an HVAC service supervisor or a similar leadership role SCHEDULE & LOCATION This full-time position is based in West Chester, OH. With occasional overtime and weekend work depending on team needs, the role requires flexibility and comfort in working both indoors and outdoors as well as in various weather conditions. ABOUT OUR COMPANY Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance, and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. ARE YOU READY TO JOIN OUR TEAM? If you are a skilled HVAC professional with a passion for leadership and operational excellence, we encourage you to apply. The initial application process is quick and easy-complete our 3-minute mobile-friendly application today. Apply to be our HVAC Field Service Supervisor now!

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work for a large property or 2 or more assigned properties that ensures the inside and external buildings, grounds, amenities, and common areas of the communit(ies) meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed. * Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance. * Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency. #LI-JJ1 The salary range for this position is $60,000 - $65,000 a year. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Scope of Job: This position is responsible for maintaining and servicing the facility's mechanical equipment, control systems, power distribution systems, buildings and HVAC systems. Performs preventative maintenance and routine repairs to a facility's systems and equipment. Conducts periodic safety and maintenance inspections to evaluate equipment for replacement and identify wear and damage. Uses technical diagrams, blueprints, and schematics to install, troubleshoot, calibrate, and repair equipment, engines, and compressors. Orders parts needed for replacement and coordinates with service providers to complete maintenance tasks. Uses a computerized maintenance management system (CMMS) or work order system to track and document activities. Follows established safety procedures and regulations for hazardous materials handling. Essential Job Functions and Responsibilities: Ensure all site services operations comply with safety, environmental, and legal standards. Carry out tasks in line with HSE, GMP, and food safety requirements. Support external audits and inspections (e.g., by local authorities or customers). Operate and maintain utility systems: Compressed air systems, Steam boilers and condensate systems, Chillers and refrigeration units, HVAC systems, Water treatment and wastewater systems, Electrical panels, generators, and UPS. Preventive & Corrective Maintenance: Perform scheduled preventive maintenance (PPM) on site services equipment. Diagnose and repair faults in utility systems to prevent production impact. Monitor performance of utilities and escalate abnormal readings or failures. Monitoring & Controls: Use SCADA, BMS, and other monitoring systems to track performance and alarms. Maintain system logs, readings, and reports as per site procedures. Facility Maintenance Support: Support general facilities maintenance (e.g., lighting, drainage, building fabric). Respond to facility-related issues across the site, including offices and production areas. Energy Efficiency & Improvement Initiatives: Assist in energy-saving and sustainability initiatives. Monitor and reduce energy, water, and utility wastage where possible. Emergency Response: Support emergency utilities response (e.g., power failure, leak, HVAC failure). Follow standard operating procedures during site service disruptions. Documentation & Reporting: Maintain accurate maintenance and operational records for all site services. Complete work orders using CMMS system. Collaborate with production and support departments to ensure food safety and the quality of our products. Other duties as assigned. Education: Highschool diploma or GED required. Experience: 5+ years of SME of utility systems and industrial plant operations experience. Ability to read P&IDs, schematics, and technical manuals. Working knowledge of safety protocols (LOTO, confined space, permit to work). Familiarity with CMMS and maintenance reporting tools. Competencies: Calibration, HVAC, Mechanical Troubleshooting, Pneumatic Equipment, Preventive Maintenance, Reading Blueprints/Diagrams, Safety Inspections, Safety Policies and Procedures, Standard Operating Procedures (SOP), Equipment Repairs, Mechanical Maintenance, Mechanical Systems, Computerized Maintenance Management Systems (CMMS), Problem Solving Skills, Self-Directed, Diagnostic Acumen, Proactive, Innovative, Analytical, Adaptive, Integrity and Operational Excellence. Physical Requirements: Requires prolonged standing, squatting, and walking. May lift, carry, push, or pull objects up to 50 lbs.

Job Description Supervisor of Crisis Services- Warren/Clinton County Salary: $65,000 The Crisis Supervisor provides leadership and clinical supervision for Crisis services in the Warren/Clinton County area and implements and maintains programmatic operations with the purpose of offering quality clinical care to all clients. Job Requirements Master's Degree in Social Work or comparable human services field with license in the State of Ohio (LPCC, LISW preferred) Preferred experience working in the behavioral health field in a management role Excellent organizational, planning, and follow-up skills Strong oral, written, and presentation communication skills Must be a strategic thinker as it relates to overall continuous improvement of program and treatment objectives Responsibilities Provide leadership and oversight of daily Crisis Team operations to ensure team stability and consistent support Coordinate and ensure clinical coverage for services supervised Apply data analysis to guide decision-making Staff hiring, onboarding, training, and clinical development Deliver accurate, well-organized reports within established deadlines Develop strategic connections with community stakeholders and agencies to enhance cooperation and visibility for BBH Be an active participant of the management team Provide crisis intervention services when needed Benefits The Crisis Supervisor position is a full-time, salary-exempt position. We offer a supportive work environment and competitive wages, as well as: Full benefits package includes: Health, dental, and vision insurance Retirement plan Tuition assistance Public Loan Forgiveness eligibility Paid time off and holidays Weekly licensure supervision Company-issued iPhone and laptop Mileage reimbursement

Location: Cincinnati, OH Employment Type: 1st Shift, Full-time, Direct hire Job Brief Kable Workforce Solutions is hiring a Field Service Supervisor for our client. This job is responsible for supervising technicians during machine installation and startup at customer facilities, coordinating travel schedules, and supporting field troubleshooting on warranty and repair orders. It includes reviewing in-shop production for potential service issues, providing machine training to employees and customers, posting service reports, and assisting the Technical Service Manager as needed.What's a Typical Day Like? Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. Assist techs with field trouble shooting on both warranty and repair orders. Review jobs in the shop as production is in progress for possible field service problems. Training of other employees and/or customers on machines. Review and post service reports on jobs in the fields. Assist Technical Service Manager when required. Other functions as directed. What Are the Requirements of the Job? Supervise Field Service Technicians and assist in training of temporary/new employees. Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. #MBS4901

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

Dayton, Cincinnati, Northern Kentucky 4:00am-12:30pm - salary and hours may vary based on business need. Monday-Friday Responsible for the operations and managerial functions of lab support services (Phlebotomy/Processing) for Long-Term Care (LTC) facilities and off-site collection services. Individual must have the ability to positively interact with facility staff as well as with geriatric and other skilled nursing patients. Essential duties and responsibilities: Provide direct supervision and leadership to the Mobile Phlebotomy team in concert with CompuNet's mission, vision, and values to meet business objectives and customer expectations. Ensure that daily schedules and work assignments fulfill requirements for optimal service delivery. Support and coach staff to provide outstanding customer and patient satisfaction. Review timekeeping system data regularly, submit completed payroll records on time, and manage department overtime. Assist with maintaining department annual operating/capital budget and managing expenses. Ensure adequate inventory of supplies. Interview and hire new employees. Ensure all staff training is completed and documented promptly. Promote ongoing development of the staff through continuing education and competency assessment. Conduct monthly employee one-on-one meetings, set goals and objectives, determine appropriate corrective action, and document employee performance on an ongoing basis. Provide clear, consistent communication to staff through regularly scheduled meetings, memos, and one-on-one communication. Ensure smooth shift transitions and shift-to-shift communication. Ensure departmental compliance with all company, departmental and regulatory policies and procedures. Communication with internal and external customers to exceed customer service standards of the organization and assure client needs are met. Contribute to the overall effectiveness of the organization by promoting and encouraging the continuous improvement philosophy. Participate as a part of the CompuNet Management Team and attend managerial and operational meetings. Resolve customer and collection issues promptly. Cover mobile phlebotomy duties when needed and perform laboratory support duties as required. Perform other duties as assigned. Qualifications: High school degree/GED with 3 years leadership experience or Associate's or Bachelor's degree in Medical Technology or related laboratory science with 2 years laboratory leadership experience and current ASCP certification. 3-5 years phlebotomy experience with demonstrated increasing responsibilities in a medical laboratory environment. Demonstrated positive customer satisfaction skills and abilities, along with excellent communication skills Demonstrate the core values of the organization. Sound reasoning ability and independent judgment. Ability to work within specified deadlines and timetables. Attention to detail and the ability to multitask and prioritize. Must have and maintain a valid driver's license Must maintain and show proof of liability automotive insurance. Must have reliable transportation for driving to each facility. Physical demands and work environment: Standing for long periods of time. Must be able to walk 5-7 miles per day with periods of rest. Able to work daily in varied settings that are sometimes high-stress and require multi-tasking. Be capable of all range of movement to include sitting, standing, and bending while performing job duties. Must be available by phone and electronic communications. Safety demands and requirements: Will have exposure to biohazard substances and hazardous chemicals Be familiar with and adhere to safety, ergonomic and health policies of the Company. Comply with all PPE requirements when in the laboratory or other biohazard areas. Complete required safety training and health evaluations promptly. Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

Department: Department of Marketing & Visitor Experience Job Title: Park Services Supervisor, In-Park Support Reports to: Park Services Manager Direct Reports: Part-Time Park Services Team To continue as an industry leader, the Cincinnati Zoo & Botanical Garden Park Services team aims to deliver the cleanest, friendliest, and most sustainable Zoo, serving as an operations arm executing the plans of Visitor Experience, Events, and Sustainability. This position is dedicated to facilitating day-to-day cleanliness and janitorial operations of the Park Services team, leading by example, and cultivating a culture of cleanliness to provide a space for our guests to be inspired by wildlife and our park-like setting. Responsibilities include, but are not limited to: Ensures team members understand our INSPIRED visitor experience philosophy and standards of excellence and are motivated to deliver on our promise. Seeks opportunities to create INSPIRED visitor experiences. Participates in running day-to-day janitorial operations of Park Services team, ensuring standards for safety, scheduling and attendance, training, and performance are met. Supervises, assigns, and reviews cleaning tasks to align with needs and requests of management and the Zoo. Trains, evaluates, and motivates staff. Coaches and corrects staff behavior, maintaining professional connections and relationships to best lead the team. Develops and implements SOPs and cleaning best practices. Utilizes various equipment for operations, such as trash carts, power washer, leaf blower, etc. Identifies potential issues and brings them to management attention, including risk assessments and personnel matters. Looks for more efficient ways of operating. Participates in Shift Meetings/Roll Call and routinely checks in with staff in their work zones. Maintains cleanliness of walkways, restrooms, trash cans, BTS locations, parking lots and perimeter both by directing a team and individual effort. Communicates effectively to move projects forward. Updates relevant platforms daily (i.e. Communication Log, Event Calendar Checklists, Stock Requests). Supports management with other duties as assigned. Qualifications: High school diploma or equivalent 1-3 years of team leadership or supervisory experience preferred Valid Driver's license Experience in housekeeping or attractions industry a plus. Previous experience with staff and project management is highly desired. Must have reliable transportation. This position is a Full Time, Benefitted position. 40 hours/week with occasional overtime to support operations. Some shift flexibility required to maximize coverage. Required to work one weekend day per week and some evenings to support park operations (on average 2 nights a week from October-January). Knowledge, Skills, and Abilities: Demonstrated understanding and acceptance of the Core Values and Behaviors of the Cincinnati Zoo & Botanical Garden. Lives these on a day-to-day basis, “Modeling the Way” for others. Excellent attention to detail, project management and interpersonal and organizational skills and the ability to meet deadlines and shift priorities in a rapidly changing environment. Requires an individual who is highly professional, motivated, proactive, and helpful, who is able to gain cooperation through expertise, credibility, and building positive working relationships. Appropriate professional appearance, attitude, and personality to work effectively with Zoo staff members, guests and the public. Possess excellent ability to develop and sustain effective working relationships within an organization; superior interpersonal skills; ability to work with diverse personalities; tactful; mature; flexible. Be timely and reliable in attendance and performance. Have a demonstrated affinity for the Mission of the Cincinnati Zoo & Botanical Garden. Working Conditions: While performing job duties, a supervisor is regularly required to stand, walk, and use a variety of tools and equipment. This job will require large amounts of walking throughout the Zoo to maintain and check on staff in various Zones around the Zoo. Supervisor will be exposed to outside weather conditions and must be able to lift/move/carry up to 50 lbs without assistance.

Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays

Wage: $22.00/ hour Requirements: * Valid driver's license required * Excellent computer, verbal, and written communication skills * Minimum of 2 years of security experience * Minimum of 2 years of supervisory or leadership experience Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations. Distinguishing Characteristics: Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor. ESSENTIAL FUNCTIONS: * The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. * All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. * Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. * In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. * All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service. 2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. 3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel. 4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. 5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. 6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. 8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues. 9. Performs tasks and duties of a similar nature and scope as required for assigned office. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. MINIMUM HIRING STANDARDS: * Must be at least 18 years of age. * Must have a reliable means of communication (i.e., pager or phone). * Must have a reliable means of transportation (public or private). * Must have the legal right to work in the United States. * Must have the ability to speak, read, and write English. * Must have a High School Diploma or GED. * Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Education/Experience: Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Competencies (as demonstrated through experience, training, and/or testing): * Understanding of security operations. * Knowledge of supervisory practices. * Planning, organizing and leadership skills. * Oral and written communications skills. * Strong customer service and service delivery orientation. * Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. * Ability to take initiative and achieve results. WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: * Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. * Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. * Required ability to handle multiple tasks concurrently. * Handling and being exposed to sensitive and confidential information. * Regular use of vehicle required in the performance of duties. * Regular talking and hearing. * Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. * Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. * Close vision, distance vision, and ability to adjust focus. * Responding on an on-call basis to emergencies and incidents at all hours. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. ##CAHP

Supervises and performs all aspects of records processing including on-line entry of requests. Responds to requests for records and resolves problems regarding record issues. Oversees compliance with state and/or federal rules governing release of record information. * Oversees records processes for a department, school or other University office. Coordinates workflow within the department relating to the processing of requests for records. * Responds to records requests from students, alumni and outside agencies and institutions. Resolves problems associated with requests. May coordinate with other University offices to resolve records issues. * Oversees the retention of documents. Coordinates the destruction of sensitive records in accordance with state and federal guidelines. * Supervises, evaluates and assists with hiring of staff and student workers. * Prepares documents for digital imaging, indexes forms and provides quality control. * Monitors compliance with the state and federal rules governing release of record information. Develops policies and procedures concerning records maintenance and data collection. Trains staff on new procedures and systems. * Works with vendors to obtain supplies and maintain machines or other services. Assists as needed with other record area functions. Experience * One year related experience required previous supervisory experience and/or training required * One year experience with Raiser's Edge (RENXT) preferred Education * High school diploma or GED required Essential Competencies * Knowledge of basic mathematical skills * Knowledge of basic reading skills * Ability to carry out verbal and/or written instructions * Ability to effectively communicate, verbally and written * Detailed-oriented and highly accurate * Ability to work in changing environment * Ability to work effectively in a team environment * Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately * Ability to coordinate or lead others in accomplishing work activities * Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query * Ability to access and maintain document imaging systems, including scanning and filing documents * Ability to operate computers and peripheral equipment such as printers * Ability to draft office correspondence Application Deadline The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by January 30, 2026. Required Application Materials & Evaluation * Experience must be fully documented on the official application. * The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate. * Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships. Uploads * Required: Resume (for supplemental information only) * Optional: Cover Letter Essential Requirement: Work Authorization BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.