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Service supervisor jobs in Des Moines, IA

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  • Residential Services Supervisor

    Imagine The Possibilities 3.0company rating

    Service supervisor job in Winterset, IA

    **Please read the ENTIRE job posting before applying** Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know Were For You: We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered. Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own. Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. xevrcyc Employee Assistance Program: Were there for you through all lifes ups and downs. RequiredPreferredJob Industries Social Services
    $22.6 hourly 2d ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Service supervisor job in Altoona, IA

    Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Legally eligible to work in the United States Must be at least 18 years of age Fluent in English Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match
    $65k-80k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Operations

    Wesco 4.6company rating

    Service supervisor job in Des Moines, IA

    As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Responsibilities: Coordinate employee work assignments to achieve inbound and outbound service requirements Direct achievement of performance objectives related to productivity, quality, service, and safety Monitor workflow, work completed, error rates and related metrics and takes corrective action Ensure procedures are observed, implemented, and enforced Confirm quality and inspection process is accurate and excess costs are eliminated Ensure safe working environment and follows safety regulations Maintain accurate time, attendance, and performance management records Maintain positive employee relations and morale Recommend performance management actions Assist in developing and documenting warehouse processes Establish and monitors performance standards for warehouse functions, including pick, pack, and ship Process returned merchandise Establish and monitors performance standards for equipment, assembly, housekeeping, etc. Develop and implements training certification programs and ensures warehouse employees receive training Qualifications: High School Degree or Equivalent required Fork Lift Certification preferred 3 years warehouse and distribution operations experience 1 year experience leading warehouse associates Ability to operate a forklift or have the ability to obtain a forklift certification Strong knowledge of inventory control processes Knowledge of electrical, construction or mechanical products Strong communication and interpersonal skills Strong time management skills Basic computer skills Attention to detail Ability to learn and use business planning systems Resolve problems in a timely manner under stressful situations Comfortable working in a team environment Ability to operate hand and power tools and equipment Ability to anticipate and prepare for customer needs Physical Expectations: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Employee required to climb ladders. Employee required to use hand tools. Employee uses heavy machinery (e.g., forklift, etc.).
    $34k-59k yearly est. Auto-Apply 25d ago
  • Operations Supervisor

    Riverhead Resources

    Service supervisor job in Des Moines, IA

    Operations Supervisor provides supervision in plant operations to provide servant leadership to their employees. Oversees various operational functions and oversight of operator team. Responsible for ensuring Feed Safety/Food Safety by following all Safe Feed/Safe Food policies and protocols and taking immediate corrective action if safety issues arise. This position will work on the Front Half, Night Shift. Every Sunday, Monday and Tuesday with a rotation of Wednesdays. This will train on days. - Participates in plant leadership activities and attends coordination and planning meetings, including those outside of regular shift hours. - Plans and organizes work schedules, assignments, and production sequences to meet daily and long-term production goals. - Enforces adherence to SOPs and leads training efforts to ensure team understanding of updates and procedural changes. - Leads daily pass down meetings and ensures effective communication across shifts to support a cohesive team environment. - Approves safe work permits for maintenance and contractors to ensure safe execution of non-routine tasks. - Monitors operations, equipment, and automated systems to ensure smooth, efficient, and safe production; addresses process or mechanical issues as they arise. - Maintains a comprehensive understanding of the entire production process to support troubleshooting and cross-functional support. - Oversees material movement, inventory accuracy, and blend preparation to meet product and customer specifications. - Reviews production data, meeting notes, and performance metrics to stay informed and aligned with operational priorities. - Investigates safety incidents and maintains a proactive approach to creating a safe, compliant work environment. - Maintains a visible floor presence and performs Operator responsibilities during production gaps or staffing shortages - Addresses front-line issues related to production, personnel, or safety in a timely and professional manner. - Supports customer complaint investigations and contributes to root cause analysis related to the Perfect Load Index (PLI). - Monitors Operator performance, morale, and conduct; provides coaching, mentoring, and progressive discipline in line with company policy. - Oversees onboarding and continuous training to ensure Operator development and procedural compliance. - Demonstrates and promotes company values in daily leadership and team interactions. Performs other duties as assigned. Requirements - High School diploma or GED required, additional education preferred. - 2+ years of supervisory experience in related industry or field. - Excellent interpersonal skills, verbal and written communication skills, customer service skills including ability to complete accurate records and logs. Ability to effectively manage and interact with people on a one-on-one basis. Ability to problem-solve day-to-day personnel concerns. Ability to demonstrate work-direction skills and a desire to lead. - Ability to follow directions, interpret and work from written instruction, knowledge of basic math skills, ability to operate a computer. - Ability to make sound judgements when operating production equipment. Must have valid Iowa driver's license and operate a motor vehicle. In Des Moines location, must be able to obtain and maintain Class A CDL license, within 6 months of taking the position. Ability to operate a forklift, skid loader, and other equipment in a safe manner.
    $52k-87k yearly est. 60d+ ago
  • Triage and Support Supervisor (Night Shift)

    Lightedge Solutions 3.3company rating

    Service supervisor job in Des Moines, IA

    The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges's customer-centric culture. You will also drive performance improvement through data analysis, process design and implementation, and customer service training. Success in this position will result in inspiring and empowering the team, while further propelling the satisfaction of our customers. This individual must be flexible with working nights and weekends as needed and respond to major incidents within SLA timeframes. This position reports to the Manager of Support and Triage. Responsibilities Partner with the Manager of Triage and Support to help develop and coach the teams to deliver exceptional customer experiences Ensure that escalations occur appropriately and consistently Stay abreast of current cloud provider technologies Ensure completion of overnight maintenance and scheduled tasks Support the teams by assisting in training, team meetings, and on-call responsibilities Respond to all major incidents as the Communication Manager while on shift to create and send incident notices and updates to internal and external customers Ensure departmental policies, procedures, and documentation accurately reflect current practices. Develop changes and/or modifications when appropriate Audit and maintain integrity of operations-centric data in all tools and systems, including proper closure of tickets/tasks with updates Assist with the development of workflows and procedures for team based on industry standard ITSM framework Maintain shift coverage schedule for employees, including coordinating coverage for time off requests and approving timesheets Conduct performance reviews for team members Lead by doing, and actively work customer cases while maintaining technical knowledge needed to function as a member of the team Education and Experience 2 years of technical and customer technical support supervisor experience, preferably with Data Center technologies or in a NOC environment 2 years' experience managing a technical team Basic knowledge of, or 2 years' experience supporting and administering any of the following: ServiceNow (Incident, Event, Case, Interactions, Publications, Configuration Management, etc) Windows, Linux, and/or IBMi server Operating Systems Virtualization technologies (VMware, Nutanix, or Hyper-V) Server Hardware (Dell or HP) AWS/Azure Backup (Veeam, Commvault, and Carbonite/eVault) WAN/LAN/SDWAN Networks Firewalls (Cisco ASA, Fortigate, Sonicwall, Palo Alto) Monitoring (Zabbix, ScienceLogic, Nagios, etc) File and SAN Storage hardware (Pure, NetApp, IBM) Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
    $46k-61k yearly est. Auto-Apply 26d ago
  • Supervisor - Operations

    Accu-Tech 3.7company rating

    Service supervisor job in Des Moines, IA

    As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Responsibilities: Coordinate employee work assignments to achieve inbound and outbound service requirements Direct achievement of performance objectives related to productivity, quality, service, and safety Monitor workflow, work completed, error rates and related metrics and takes corrective action Ensure procedures are observed, implemented, and enforced Confirm quality and inspection process is accurate and excess costs are eliminated Ensure safe working environment and follows safety regulations Maintain accurate time, attendance, and performance management records Maintain positive employee relations and morale Recommend performance management actions Assist in developing and documenting warehouse processes Establish and monitors performance standards for warehouse functions, including pick, pack, and ship Process returned merchandise Establish and monitors performance standards for equipment, assembly, housekeeping, etc. Develop and implements training certification programs and ensures warehouse employees receive training Qualifications: High School Degree or Equivalent required Fork Lift Certification preferred 3 years warehouse and distribution operations experience 1 year experience leading warehouse associates Ability to operate a forklift or have the ability to obtain a forklift certification Strong knowledge of inventory control processes Knowledge of electrical, construction or mechanical products Strong communication and interpersonal skills Strong time management skills Basic computer skills Attention to detail Ability to learn and use business planning systems Resolve problems in a timely manner under stressful situations Comfortable working in a team environment Ability to operate hand and power tools and equipment Ability to anticipate and prepare for customer needs Physical Expectations: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Employee required to climb ladders. Employee required to use hand tools. Employee uses heavy machinery (e.g., forklift, etc.).
    $45k-68k yearly est. Auto-Apply 5d ago
  • Operations Supervisor

    Feed Energy 2.9company rating

    Service supervisor job in Des Moines, IA

    Job DescriptionDescription: Operations Supervisor provides supervision in plant operations to provide servant leadership to their employees. Oversees various operational functions and oversight of operator team. Responsible for ensuring Feed Safety/Food Safety by following all Safe Feed/Safe Food policies and protocols and taking immediate corrective action if safety issues arise. This position will work on the Front Half, Night Shift. Every Sunday, Monday and Tuesday with a rotation of Wednesdays. This will train on days. - Participates in plant leadership activities and attends coordination and planning meetings, including those outside of regular shift hours. - Plans and organizes work schedules, assignments, and production sequences to meet daily and long-term production goals. - Enforces adherence to SOPs and leads training efforts to ensure team understanding of updates and procedural changes. - Leads daily pass down meetings and ensures effective communication across shifts to support a cohesive team environment. - Approves safe work permits for maintenance and contractors to ensure safe execution of non-routine tasks. - Monitors operations, equipment, and automated systems to ensure smooth, efficient, and safe production; addresses process or mechanical issues as they arise. - Maintains a comprehensive understanding of the entire production process to support troubleshooting and cross-functional support. - Oversees material movement, inventory accuracy, and blend preparation to meet product and customer specifications. - Reviews production data, meeting notes, and performance metrics to stay informed and aligned with operational priorities. - Investigates safety incidents and maintains a proactive approach to creating a safe, compliant work environment. - Maintains a visible floor presence and performs Operator responsibilities during production gaps or staffing shortages - Addresses front-line issues related to production, personnel, or safety in a timely and professional manner. - Supports customer complaint investigations and contributes to root cause analysis related to the Perfect Load Index (PLI). - Monitors Operator performance, morale, and conduct; provides coaching, mentoring, and progressive discipline in line with company policy. - Oversees onboarding and continuous training to ensure Operator development and procedural compliance. - Demonstrates and promotes company values in daily leadership and team interactions. Performs other duties as assigned. Requirements: - High School diploma or GED required, additional education preferred. - 2+ years of supervisory experience in related industry or field. - Excellent interpersonal skills, verbal and written communication skills, customer service skills including ability to complete accurate records and logs. Ability to effectively manage and interact with people on a one-on-one basis. Ability to problem-solve day-to-day personnel concerns. Ability to demonstrate work-direction skills and a desire to lead. - Ability to follow directions, interpret and work from written instruction, knowledge of basic math skills, ability to operate a computer. - Ability to make sound judgements when operating production equipment. Must have valid Iowa driver's license and operate a motor vehicle. In Des Moines location, must be able to obtain and maintain Class A CDL license, within 6 months of taking the position. Ability to operate a forklift, skid loader, and other equipment in a safe manner.
    $44k-67k yearly est. 25d ago
  • Regional Service Director

    801 Chophouse

    Service supervisor job in Des Moines, IA

    Benefits: Short Term & Long-Term Disability Insurance Health/Dental/Vision insurance Bonuses based on individual performance Bonuses based on Company performance 401(k) matching Employee discounts Flexible schedule Paid time off 801 Restaurant Group is hiring for Regional Service Director! This is a full-time, regional management position overseeing front of the house (FOH) operations for multiple restaurants and concepts, including high-end chophouses, seafood, and American cuisine. 801 restaurants are team-oriented, high-volume, fast-paced, and guest-centric environments with the highest quality food. Date Job Posted: June 6, 2025 Application Deadline: The application window will remain open for a minimum of 7 days from the posting date, after which the Company may move forward with selection and hiring. This posting will be removed promptly after the position is filled. Regional Service Director - Primary Responsibilities: Overall management of FOH operations for each restaurant within assigned region, including restaurant cleanliness and organization; service standards and floor etiquette; wine/liquor inventory; team member recruitment, training, performance management and retention; staffing/schedule management and coverage as needed; and audit/analysis of costs (labor, food/pour, AP). Provide guidance and supervision to restaurant managers and staff, including ensuring employees maintain adequate product knowledge and adhere to SOPs and service standards, opening/closing checklists, etc. Oversee Pour Program for each restaurant. Ensure best practices for inventory management/levels, wine lists are well-rounded, and cocktail programs are appropriate for each concept. POS/Back Office Management - ensure pricing updates are implemented, and accurate data is maintained within Restaurant 365 platform. Ensure restaurant management and staff understand and follow 801's human resources policies and procedures. Attend pre-shift meetings with restaurant management and staff. Participate in weekly Executive Team conferences, weekly financial conferences with restaurants, and other meetings as required. Recruitment and hiring of General Managers / Assistant General Managers for restaurants within assigned region and assist with other regions as requested. Conduct quarterly audits of each restaurant. Oversee maintenance and repair of restaurant furnishings and equipment, including following process for approval of quotes/repairs. Assist with restaurant openings. Perform other projects and duties as assigned by Chief Operating Officer, Chief Financial Officer, or other Executive Management. Position Requirements/Desired Experience: Minimum of 5 years, but preferably at least 8 years of restaurant management experience in full-service, high-end fining dining establishments. At least 2 years' experience managing overall operations for multiple restaurants is preferred. Complete understanding / proficiency in R365 accounting & financial system, including opening & closing paperwork, inventory, invoice entry, weekly submittals, etc. Knowledge/proficiency in OpenTable, TOAST, Triple Seat. Advanced knowledge of beer/wine/spirits is required, Level 1 Wine Certification is preferred. Experience managing a beverage/wine program is preferred. Experience in restaurant marketing/sales/business development is preferred. Ability to remain calm, professional and use good judgment under pressure. Ability to communicate clearly and demonstrate hospitality, warmth, and expertise to guests and staff in a busy, sometimes fast-paced / high-stress environment. Must be available 7 days per week, including evenings, weekends & some holidays. Regular, predictable and reliable attendance. Physical requirements include, but are not limited to: Physical ability to work on your feet, alertly, for extended periods of time Ability to maintain balance of food and drink service trays Physical ability to frequently lift up to 50lbs Ability to bend, reach, squat, kneel, climb and twist Location: Negotiable - Must reside where at least 1 of assigned restaurants is located. Travel Required: Yes. The Regional Service Director is required to travel approximately 2 weeks per month between 801 restaurants within assigned region, however, increased travel may occur if operationally required. Occasional travel to restaurants outside of assigned region for coverage and corporate meetings may also be required. Regional Service Director is generously compensated with salary plus eligibility for quarterly bonuses based on Company performance and semi-annual bonuses tied to individual performance. Compensation: $125,000.00 per year Quintessential Steak House, timeless yet contemporary. Unique in-house meat program, serving only aged USDA prime cuts, wet and dry-aged products and select Japanese and domestic Wagyu beef. Complimented by a daily fresh sheet, in-house pastry desserts, small-batch bourbons and scotches, and our award winning wine list. We are known for exceeding expectations at the highest level, our professional and personable staff, and our expertise in private dining, including intimate private dining rooms.
    $125k yearly Auto-Apply 60d+ ago
  • Supervisor, Deal Management

    Cardinal Health 4.4company rating

    Service supervisor job in Des Moines, IA

    **_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services. Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship. **_Responsibilities_** + Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests + Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies + Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams + Create financial models, applying pricing analytics and other financial components related to the deal + Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval + Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged + Understanding product and category strategy, financial objectives, and pricing expectations + Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls + Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities **Qualifications** + Bachelor's degree in related field, preferred, or equivalent work experience, preferred + 3+ years' experience in related field, preferred **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Works on complex projects of large scope + Develops innovative solutions to wide range of difficult problems + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management level **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-104k yearly 12d ago
  • Deposit Operations Payments Supervisor

    Bank Iowa 4.3company rating

    Service supervisor job in West Des Moines, IA

    What You'll Be Doing The Deposit Operations Payments Supervisor is responsible for a wide variety of bank-wide deposit and payment operations functions. This role requires in-depth knowledge of the core banking system, payment systems, and daily operational processes. The specialist will work cross-functionally with operations and regional teams to provide high-quality service to internal and external clients. This position includes a strong emphasis on electronic payments, including ACH, wire transfers, real-time payments (RTP), debit cards, and emerging technologies such as stablecoin. Serve as the subject matter expert (SME) for payment systems including ACH, wire transfers, RTP, debit card processing, dispute processing of ACH and debit cards transactions, and stablecoin-related transactions. Oversee daily operations related to assigned payment and deposit functions, ensuring service level agreements (SLAs) are consistently met. Review of daily and monthly reports related to card processing, maintenance, printing and reissues. Execute wire transfers accurately and in a timely manner, adhering to regulatory guidelines and internal policies. Provide technical guidance and support to team members on payment-related processes. Requirements Skills/Experience You'll Need High School Diploma/G.E.D. At least 5 years previous work experience in a financial institution An ACH certification is required; AAP (Accredited ACH Professional) designation is preferred. Previous Supervisory experience preferred. Moderate accounting skills with ability to understand and reconcile the GL and related accounts and transactions What you'll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here. A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing. Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big. Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives. Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs. Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO. Recognition - Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $46k-58k yearly est. 32d ago
  • Passenger Service Supervisor

    Choice Aviation Service Inc.

    Service supervisor job in Des Moines, IA

    Job Description The Passenger Services Supervisor oversees a team of passenger services agents, supporting those functions contracted to Choice Aviation by the airline, this may include reservations, ticketing, baggage services, check-in, load control, cashier, handling arriving and departing aircraft duties, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies: Able to work efficiently as a part of a team as well as independently. Able to work well under pressure and meet set deadlines. Organizational skills, time management and prioritizing skills Attention to detail in all areas of work. Enthusiastic about customer service. Communication skills Able to deal with people sensitively, tactfully, diplomatically, and professionally always. Strong work ethic and positive team attitude Job Duties Schedule and coordinate Choice Aviation passenger services team members as required, ensuring all shifts are covered with qualified personnel. Actively participates in the Safety Management System (SMS) Conduct shift briefing. Work with the General Manager and HR to ensure staffing levels are complete; and be involved in the hiring process including interviewing passenger services candidates. Deliver all necessary training to Passenger Services Agents. Coach, counsel and administer discipline when required. Work with the General Manager to ensure employee assessments are completed in a timely fashion. Perform all duties under a passenger services agent. Monitor operational performance, offer guidance, and proactively support the operation, for an efficient and safe turnaround. Spot-check accuracy, efficiency, and customer service. Ensure team is professionally represented. Handle customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights) Submit payroll data to the station designee for processing. Post departure requirements: flight reporting, debriefing (if required) Comply with all federal, provincial, municipal, airport authority and carrier security requirements and Choice Aviation's SOPs and policies. Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary. Ensure staff have access to the Quality Management System information enabling them to comply with company policies, processes, and procedures. Ensure employees are adequately trained in Quality Assurance to understand, implement, and maintain all quality objectives as outlined within our Quality Management System. Cooperate fully with Inspectors to achieve quality inspection commitments. Performs other duties as required. Qualifications High School diploma Worked as a Passenger Service Agent for at least six (6) months. The ability to manage and motivate personnel. Flexible schedule, availability 7 days per week, varying hours, and days. Weekends, holidays, and evening coverage may be required. Willing to participate in formal leadership and job specific training (i.e., Train the trainer) Computer proficiency The ability to read, write and fluently speak and understand the English language. May include weeknights, weekends and holidays.
    $31k-40k yearly est. 3d ago
  • Environmental Services / Custodial Operations Manager 3

    Sodexo S A

    Service supervisor job in Des Moines, IA

    Role OverviewSodexoMagic is honored to partner with Unity Point Health as together we pursue their Mission to Empower patients to achieve their best health. It is an exciting time to join Sodexo's Leadership team, and if you are energized by improving the lives of the people we serve, then it is a fantastic time to be part of this dynamic partnership. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 to support Unity Point at the main location in Des Moines, IA. The ideal candidates will have a strong management background in Custodial management, preferably in Hospital or Healthcare operations. he best qualified candidate is a EVS professional who enjoys working alongside other healthcare leaders and the community to provide best practice in environmental services that will deliver excellent patient care to those we serve. The Enviromental Services Operations Manager 3 provides leadership for both their management and hourly teams to drive best practice by using the Sodexo systems and tools to ensure all areas of the hospital are clean. This position works closely with Hospital leadership, the community, and the other hospital departments to create strategic plans for the EVS departments that align with Mission, Vision and Values of Unity Point Health. This individual is responsible for the execution of hospital cleaning programs to include all areas of the hospital. The position will use Sodexo tools and processes and integrate them with patient experience program at Unity Point to create an environment that drives patient satisfaction and meets the regulatory requirements for maintaining a clean and safe facility. As a team Sodexo leaders will work with the staff of Unity Point to drive staff and patient engagement, while working with leadership both inside the department and within the hospital. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can drive program compliance and reach project target dates of completion;ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;experience effectively managing projects within agreed upon timelines;a results and safety-driven mindset;in-depth knowledge of housekeeping systems and procedures;experience with vendor and contract management, as well as union and contract negotiations;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
    $32k-54k yearly est. 23d ago
  • Health Information Operations Supervisor

    Datavant

    Service supervisor job in Des Moines, IA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **You will:** + Have a passion to lead, train and motivate a growing and excited Team. + Communicate and collaborate with leadership on issues, opportunities, or challenges. + Lead Audit Team which receives requests from Payors + Review data and provide client and leadership solutions + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. + Manage the Request coming in from the Risk Management Team of the client + Be the leader of client locations and plan for fluctuating needs. + Oversee the escalation calls from our centralized call centers + Participates in project teams and committees to advance operational Strategies and initiatives + Coordinates with location/client management on complex issues while building a strong relationship **What you will bring to the table:** + A true leadership philosophy in which the goal of the leader is to serve + Ability to support clients and your Team working both on-site and remotely. + 1-2 years of Health Information related experience + Well-versed with HIPAA standards. + A knack for presenting to leadership, clients, and your Team via Video or in person. + Solution provider and forward thinking + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Power BI, MS Office **Bonus points if:** + EMR experience with EPIC, or Cerner. + Previous production/metric-based work experience + Team building and experience elevating individuals' careers. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25-$27.13 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $21.3-27.1 hourly 4d ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Des Moines, IA

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $27k-47k yearly est. 60d+ ago
  • Patient Services Director

    PHC Primary Health Care

    Service supervisor job in Des Moines, IA

    Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As a Patient Services Director, you will manage the beginning phases of PHC's revenue cycle. The PSD collaborates with clinics, Revenue Cycle Director and billing team, and HIT personnel to ensure efficient processes and workflows that maximize revenue. PSD is responsible for training development (including train-the-trainer models for Clinic Directors), and training deployment for new Patient Access Representatives, Patient Services Specialists, and Call Center Representatives on registration and benefit enrollment activities. PSD creates and enforces workflows to ensure maximum patient collections and minimization of registration related claims denials. Demonstrates iCare values in daily work. What You Will Do Oversees the first step in the Revenue Cycle: patient registration, copay collection, and benefits assignment. Builds workflows and processes to ensure accuracy and efficient customer service at the front desk. * Builds metrics and key performance indicators to support efficient and effective registration and benefits enrollment. Monitors metrics and KPIs. Supports Clinic Directors in efforts to meet and exceed established metrics and KPIs. * Works closely with Clinic Directors to assure that front office functions are fully integrated and aligned with the overall goals of the organization. Fosters a service-oriented environment. * Builds an effective training program that equips front office staff for accurate registration and insurance enrollment. Collaborates with Training Manager to ensure that training program is integrated and consistent with the overall organization training program and methodology. * Provides training to Clinic Directors and new front office staff. Supports Clinic Directors as needed with training for existing staff. * Builds an audit process to ensure staff are accurately following established workflows. Conducts regular audits and collaborates with Clinic Directors to address audit results. * Builds and maintains customer service expectations during the registration process. * Maintains knowledge of current health benefit options and practices, Medicaid, Medicare, Commercial Insurance, sliding fee discount program, and outreach along with enrollment activities to ensure patients receive appropriate assistance in applying for health benefits and access to care. * Manages Insurance Marketplace outreach and enrollment activities, monitoring the insurance landscape. Serves as PHC's primary contact for the Senior Health Insurance Information Program (SHIIP). Serves as liaison to external insurance and managed care organizations. * Provides direct support to Clinic Directors related to their responsibilities for accurate registration, benefits enrollment, and patient collections. * Performs other duties as assigned. Qualifications You Need to Bring Required: * Bachelors degree in health care administration or business administration or equivalent combination of education and experience * Minimum of 3 years of experience in revenue cycle and/or operations in either a medical or dental clinic, benefit administration either directly with patients or in billing, or customer service relations. * Minimum of 2 years leadership, supervisory, and /or training experience. * Experience working with and knowledge of health benefit options, associated regulations and local entitlement programs. * Experience working with and knowledge of revenue systems and software. * Leadership and supervisory skills with ability to coach, provide effective feedback and foster team engagement. * Organization, prioritization and time management skills with ability to work effectively under minimal supervision * Detail oriented with high degree of accuracy. * Excellent interpersonal skills with ability to establish and maintain effective working relationships. * Excellent verbal and written communication skills. * Demonstrates professionalism with ability to maintain composure in all situations. * Basic computer skills with proficiency using Microsoft Office products, database programs and systems. * Licenses & Certifications: Valid driver's license. Preferred: * Bachelor's degree in health care administration, business, public health or related field or equivalent combination of education and experience. * Minimum of five years of experience in revenue cycle and/or client operations in either a medical or dental clinic, benefit administration either directly with patients or in billing, and customer service relations. * SHIIP Certification preferred. * Bilingual, verbal and written language proficiency; English/Spanish preferred. * Community Health Center experience. * Knowledge of accounts payable and cash collections. * Supervisory experience preferred. * Experience with electronic medical records. We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $63,600 - $79,500 annually. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $95,400 annually. PHC also offers a comprehensive benefits package, including: * Generous PTO accrual (equal to 5 weeks at end of 1st year) plus paid holidays * License/certification fee reimbursement * Paid time off for continuing education & continuing education reimbursement * Tuition reimbursement program * 401k with company match * Medical, Dental, & Vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok
    $63.6k-79.5k yearly 22d ago
  • Service Center Supervisor

    Eurofins Horti

    Service supervisor job in Des Moines, IA

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description The Service Center Supervisor (SCS) manages the service center and acts as a liaison between the laboratory and the local client base. The SCS is in charge of maintaining the Service Center facility, supervising service center couriers, and other personnel. The SCS will consistently act in the best interest of Eurofins Environment Testing and exhibit professional behavior and performance with both internal and external clients. Eurofins Environment Testing and the SCS are committed to grow the business through a Client-First culture that will provide exemplary client service. Essential Duties and Responsibilities: Local area primary client representative for service center location. Works with the Quality Assurance Manager and Account Executives to evaluate and establish project requirements for the service center area. Ensures client complaints are handled professionally, and resolved in a timely manner. Maintain records for the vehicle maintenance and driving miles; reporting it in at the end of each month. Supervising service center couriers, scheduling pickups and deliveries, preparing bottle orders, and shipping samples to the designated laboratory for analysis. Works closely with laboratory management in laboratory capacity loading decisions. Maintains the facilities at the service center and is responsible for all EH&S policies of Eurofins Environment Testing at the service center. Provides general sales support to Account Executives for business development activities started in the field. Orders supplies (bottles, coolers, etc.) for the service center Maintains knowledge of method requirements, holding times, and bottle requirements in order to assist clients with their project needs. Maintains knowledge of all Eurofins Environment Testing laboratories to assist with placement of projects into the appropriate laboratory to best fit the clients' needs. Builds local relationships with clients and regulatory agencies. Visits clients on own or with local sales staff. Provides courier services as needed to support local client needs Qualifications Education: High School Diploma Required, BS/BA in Chemistry/Sciences Preferred Must have valid driver's license. Experience: Minimum 3 years client relationship or customer service experience 1-2 years bench level chemistry experience preferred Prefer supervisory experience Preferred Ability and Skills: Professional, knowledgeable, confident, and friendly demeanor Customer service experience Excellent written and verbal communication skills. Must be detail oriented with the ability to speak, read, and write English fluently Must have the ability to follow complex instructions Excellent organizational skills and attention to detail and a willingness to meet daily commitments with a widely varying workload Ability to read maps and follow directions Ability to operate a motor vehicle Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude Ability to lift 50 lbs Additional Information Position is full-time, Monday - Friday 8 am - 5 pm, with overtime as needed. Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. To learn more about Eurofins, please explore our website ****************** . We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ***************************** Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $27k-39k yearly est. 4h ago
  • Box Office Supervisor | Part-Time | Iowa Events Center

    Oakview Group 3.9company rating

    Service supervisor job in Des Moines, IA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary This position will assist in the management and effective operations of ticketed events. The Box Office Supervisor will provide supervision and training to all part time Ticket Office employees as well as manage events. A flexible schedule and ability to work independently is necessary for this position. This role pays an hourly rate of $15.00-$16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 26, 2025. Responsibilities * Provides leadership in the absence of the Ticket Office Managers * Builds and runs reports and gathers sales information to provide to internal staff and promoters on event day * Authority to make financial decisions related to individual customer ticket orders * Provides event and ticket information as required * Provide excellent customer service and resolve issues promptly when dealing with internal and external clients * Investigates questions and problems related to ticket sales and develops solutions for the general public, event promoters, ticket office personnel and management * Maintains an effective working relationship with co-workers, event promoters and the general public * Answers phones and provides event information * Assists Ticket Office Managers during events * Assists in preparing ticket office statements and settlements with promoters as requested * Assists at ticket window as needed * Assist in the prevention of credit card fraud * Perform other duties as assigned Qualifications * High school diploma or equivalent preferred * One or more years' experience supervising others, preferably in a live event setting * Knowledge of sales techniques and practices * Ability to work independently and as part of a team * Demonstrated ability to work with, motivate, support and involve employees in accomplishing goals and objectives * Must be able to communicate clearly and concisely in the English language, both orally and in writing * Ability to safely and accurately handle and account for large sums of money * Demonstrated ability to work under pressure and handle difficult situations with courtesy and tact when dealing with the public and promoters * Excellent computer and data manipulation skills; including software such as Microsoft Office and intermediate to advanced Excel skills highly desired * Knowledge of Paciolan Ticketing is highly desired. * Must be available to work a flexible schedule including long hours, nights, weekends and holidays as needed Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15-16 hourly Auto-Apply 54d ago
  • Assistant Supervisor

    Advance Services 4.3company rating

    Service supervisor job in West Des Moines, IA

    Assistant Production Supervisor - West Des Moines, IA Job Title: Assistant Production Supervisor Pay: $16.00-17.50 per hour Schedule: 1st and 3rd 12 hour shifts available. Training Mon-Friday 645a-330p Build your career with a well established Plastic Manufacturing Company in West Des Moines, IA Advance Services, Inc. is hiring Assistant Production Supervisors in West Des Moines, IA. Responsibilities Supervises production employees engaged in production tasks to ensure continuous control over materials, facilities, and products Provides employee coaching and development Balances quality, productivity, cost, safety and morale to achieve positive results in all areas Promotes continuous improvement efforts Manages departmental performance measures Performs accident investigations Plans, promotes, and organizes training activities related to production. Performs housekeeping functions of designated areas to ensure a clean work environment Understands and practices safe work habits at all times Performs other duties may be assigned Requirements 2 years of Manufacturing experience 2 years of Management/Supervisor Why Work with Advance Services, Inc.? Competitive weekly pay Health benefits for you and your family No application fees - ever! Easy application process Fun safety and attendance incentives Excellent referral bonuses Opportunity to work with top companies in your area Apply Today! Click the “Apply” button or visit our website: *********************** Select the Des Moines, IA branch or call us at ************ Walk-ins welcome! Visit our friendly team at 2360 Grand Ave West Des Moines, IA 50265 Please come to Building 2 Advance Services is an Equal Opportunity Employer. #427
    $16-17.5 hourly 2d ago
  • Box Office Supervisor | Part-Time | Iowa Events Center

    Oak View Group 3.9company rating

    Service supervisor job in Des Moines, IA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview This position will assist in the management and effective operations of ticketed events. The Box Office Supervisor will provide supervision and training to all part time Ticket Office employees as well as manage events. A flexible schedule and ability to work independently is necessary for this position. This role pays an hourly rate of $15.00-$16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 26, 2025. Responsibilities Provides leadership in the absence of the Ticket Office Managers Builds and runs reports and gathers sales information to provide to internal staff and promoters on event day Authority to make financial decisions related to individual customer ticket orders Provides event and ticket information as required Provide excellent customer service and resolve issues promptly when dealing with internal and external clients Investigates questions and problems related to ticket sales and develops solutions for the general public, event promoters, ticket office personnel and management Maintains an effective working relationship with co-workers, event promoters and the general public Answers phones and provides event information Assists Ticket Office Managers during events Assists in preparing ticket office statements and settlements with promoters as requested Assists at ticket window as needed Assist in the prevention of credit card fraud Perform other duties as assigned Qualifications High school diploma or equivalent preferred One or more years' experience supervising others, preferably in a live event setting Knowledge of sales techniques and practices Ability to work independently and as part of a team Demonstrated ability to work with, motivate, support and involve employees in accomplishing goals and objectives Must be able to communicate clearly and concisely in the English language, both orally and in writing Ability to safely and accurately handle and account for large sums of money Demonstrated ability to work under pressure and handle difficult situations with courtesy and tact when dealing with the public and promoters Excellent computer and data manipulation skills; including software such as Microsoft Office and intermediate to advanced Excel skills highly desired Knowledge of Paciolan Ticketing is highly desired. Must be available to work a flexible schedule including long hours, nights, weekends and holidays as needed Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15-16 hourly Auto-Apply 60d+ ago
  • Home & Community Based Services Supervisor

    Imagine The Possibilities 3.0company rating

    Service supervisor job in Winterset, IA

    **Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: This position requires you to be at least 18 years of age. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. **Work Authorization: Candidates must be able to work in the U.S. without sponsorship** Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment.? Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
    $22.6 hourly 2d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Des Moines, IA?

The average service supervisor in Des Moines, IA earns between $28,000 and $67,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Des Moines, IA

$44,000

What are the biggest employers of Service Supervisors in Des Moines, IA?

The biggest employers of Service Supervisors in Des Moines, IA are:
  1. UnityPoint Health
  2. Vodec
  3. Molina Healthcare
  4. State Library of IA
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