Service supervisor jobs in Dunwoody, GA

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About the Company Our client is a trusted name in plumbing, drain cleaning, and home services, backed by over 55 years of combined experience. They take pride in integrity, quality workmanship, and honest pricing. Their growing team serves residential and commercial clients across the metro area, delivering reliable 24/7 service with a focus on long-term customer satisfaction. About the Role We're seeking a Service Manager to lead our client's plumbing and drain service teams. This is a hands-on leadership role responsible for technician performance, service quality, and daily operations. The ideal candidate has solid field experience and is ready to take the next step into management. Key Responsibilities Supervise and coach service technicians to maintain quality, safety, and productivity. Manage job scheduling, technician assignments, and service performance metrics. Support technicians with troubleshooting and escalated customer issues. Track KPIs such as response times, job completion rates, and service profitability. Ensure compliance with safety procedures and local codes. Coordinate with dispatch, inventory, and operations for smooth workflow. Lead regular meetings and implement process improvements. Assist in recruiting, onboarding, and continuous technician training. Qualifications 3+ years of experience in plumbing, HVAC, or home services, including some supervisory exposure. Strong knowledge of plumbing systems and field operations. Excellent communication, leadership, and customer service skills. Tech-savvy; familiar with service management or dispatch software. Organized, proactive, and comfortable working in a fast-paced environment. Why Join Competitive salary + performance incentives. Health insurance, vehicle allowance, and company phone. Supportive, family-oriented culture with opportunities to grow.

The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).

Atlanta, GA $85K - $110K + Bonus Lead with full autonomy and accelerate your career with an industry leader who puts your growth first! You'll join an established service department, with a dedicated team of professionals all ready to help you make an impact from day 1! Micromanagement doesn't exist here, leaders, winners and A-Players do! You will be given the tools and freedom to succeed. You'll have full autonomy over your department, schedule and career growth. This is a company that promotes from within, you could be the next Service Director! What's in it for you? PTO Medical, Dental & Vision Life & Disability Insurance 401(K) Plan with Employer Contribution Company Vehicle, Phone, and Computer Company This is an established national contractor, who have gone from strength to strength in the past 10 years. Their work is exclusively commercial roofing, specialising in Service, Re-roof and New-con. All using in house crews, this is a company who train and promote from within, with countless examples of Foreman becoming Project Managers, PMs into Operations and so on. Your Role Lead service teams and oversee daily operations to ensure safe and high-quality delivery. Manage and grow client relationships to drive repeat business and long-term accounts. Control budgets and profitability while improving operational performance. What you'll need 5+ Years in a Service Manager position Experience in sales and operations Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).

Our agency is preparing for a season of growth. Two of our current Team Leads will be opening their own State Farm agencies in the near future, and we're looking for the next leader to develop. This role starts in sales - producing at a high level while you learn our systems, processes, and leadership approach. Insurance experience is helpful but not required. Leadership experience is required. We're looking for someone who's already led teams or delivered strong results and is ready for the next step. What You'll Do Sell with excellence while preparing for a future Sales Manager role Learn our proven systems and leadership process (we'll train you) Build strong, trust-based customer relationships Contribute to a healthy, high-performance team environment What You Bring Demonstrated leadership experience Solid sales results in a prior role Hunger to grow, humility to learn, and a people-first mindset Insurance experience is a bonus, not a requirement What You'll Get Base + commission + performance bonuses Health insurance, PTO, 401(k) match, profit sharing Hands-on leadership development with a clear path forward If you want to lead, grow, and be part of a team that takes care of each other while pursuing excellence, we'd love to connect. 💰 Compensation: $80,000 - $115,000+

The Service Estimation Supervisor (SES) is a key position that, along with managing the Estimation Team, works with the Service Teams, Customer Care, Service Technicians, Sales, and Vendors to ensure that adequately researched and prepared quotes are accurately and consistently provided to our customers. The position will also establish processes, reference material, and training for all estimators, and track and maintain all data regarding estimate creation, including success rates and production numbers for review. This work includes researching material costs and availability, interpreting parts manuals, and maintaining the ERP database as needed. The successful candidate will have previous industry-specific experience, strong computer, and customer service skills. Minimum Qualifications (Education, Experience, Knowledge, and Skills) + Minimum of 5 years of high-level related service experience + High School diploma is required + Bachelor's degree is preferred + Demonstrated technical proficiency in mechanical and electrical repairs, with a concentration in power generation systems + Proven ability to read and interpret both printed and electronic parts manuals accurately + Highly process-oriented, exhibiting strong organizational capabilities and attention to structured workflows + Proficient in the use of Microsoft Office applications + Advanced critical reading and analytical skills, with the ability to assess complex information effectively + Skilled in managing workload and meeting strict deadlines while maintaining exceptional attention to detail + Ability to work independently and manage multiple tasks efficiently in a fast-paced environment + Demonstrated initiative in problem-solving and process improvement + Excellent verbal and written communication skills + Strong leadership abilities, with a proven track record of developing and leading high-performing teams + Exhibits the highest level of integrity and impartiality in all findings and service delivery Job Duties and Responsibilities + Lead the estimation team to ensure consistent performance + Receive, interpret, and review inbound requests for quotes including failed fluid samples + Research parts and labor using internal database, vendor support, and OEM materials + Create quotes within guidelines of customer contractual requirements + Research to ensure duplication of previous estimations are handled accordingly, combine quotes when needed, and refresh for updated pricing + Ensure client terms and requirements are up to date; work with Contracts and CSM team accordingly if updates are needed + Develop and maintain uniform reference material and templates + Develop and maintain uniform processes, guidelines, and procedures to be utilized and followed by all estimators + Work with Service teams to assist in evaluation and coaching for service technicians to improve on the quotes we are providing + Work with ERP team on continued improvement for the estimation process + Review and present metrics for the estimation team; implement changes needed on policy or procedures + Perform quality assurance checks for all estimators to ensure premier service to all internal and external clients + Develop and report KPIs that accurately reflect production of employees and margins for quoted work Working Conditions + This position is hybrid + Occasional travel may be required for training or meetings + Must be able to work flexible hours to accommodate different time zones (Central/Eastern/Mountain/Pacific), if necessary + Be flexible for after-hours tasks, as needed The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs. Equal Opportunity Statement PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. About PowerSecure PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Employee Benefits We invest in high-value, cost-effective benefits to support our employees' well-being and success: + Medical, dental, vision, and life insurance coverage + Competitive pay and matching 401(k) plan + Vacation, company holidays, and paid time off (PTO - personal and sick days) + Flexible spending accounts (FSA) / Health savings account (HSA) + Wellness incentive programs + Employee referral program + Tuition reimbursement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure

Rate of Pay: $55,515.20 - $63,495.51 Status: Open Until Filled This is a supervisory position within the Support Services division of the Marietta Police department that reports to an assigned Police Lieutenant supervisor. This position is responsible for managing the police services daily operations and supervising all assigned Police Service Representatives in the division. * Supervises the police records division and employees involved in bonding procedures, computer operations, and dispensing information to police personnel. * Oversee all information stored on GCIC/NCIC and ensures entries, deletions, and modifications comply with the policies and standards of the FBI, GBI, and GCIC. * Oversees the release of information to the public and ensures the department remains within compliance of the Georgia Open Records Act. * Oversees the processing of Records Restrictions and ensures the department remains within compliance with State law regarding records restrictions. * Oversees the scanning of departmental records, ensures scanned documents are accurate and correct. * Oversees the processing of accident and incident reports and either makes minor corrections to inaccurate information or requests officers to make corrections. * Monitors the work of Police Service Representatives to ensure that all police records are processed, stored and retrieved correctly. * Maintains and records payroll, attendance and time information on all police services representatives. * Performs personnel management functions for the records unit including employee scheduling (vacations, sick leave adjustments, etc.) interviews, terminations, disciplinary actions, timecards, annual and work test evaluations. Provides for the training of new Police Service Representatives and monitor progress. * Perform other related duties as assigned. Preferred Qualifications: * A minimum of an Associate's degree in public administration, criminal justice, or related field. (Bachelor's degree in same areas preferred.) A combination of education and experience may be accepted. * A minimum of five years' experience as a Police Records Clerk or related position in a protective service environment. * Knowledge of personnel regulations and current legal practices and ability to effectively supervise clerical employees. * Must become a certified Terminal Agency Coordinator within six months of employment. * Must become a certified Records Management Professional in compliance with the Georgia Records Management Association. * Knowledge of all functions and operations in the Police Records section. * Knowledge of computer and MS Office Suite software including Word, Excel, Outlook and others as needed, calculator, police radio and other office equipment. * Ability to pass Georgia Crime Information Center certification test. * Ability to use maps, Atlas and other reference materials. * Ability to interact with people in a courteous and effective manner. * Required to become a Notary Public within six months of employment. * Ability to interact with people in a courteous and effective manner. * Ability to learn and enforce all city and department policies and procedures. Disclaimer Successful candidates are required to submit to drug screen, credit history, and background inquiry.

Job Description Field Service Supervisor - HVAC (Residential + Light Commercial) Empire Heating & Air Conditioning- Decatur, GA Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems? Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments. Compensation & Incentives: Hourly wage up to $45/hr, depending on experience and certifications Abundant spiffs, performance bonuses, and commissions on system sales Six-figure income potential Company vehicle, gas card, phone, tablet, and uniforms provided What You'll Do: Perform and support residential and light commercial HVAC service calls Troubleshoot and resolve advanced service and installation issues Act as a field mentor, especially on Daikin FIT and VRV systems Perform airflow diagnostics, static pressure testing, and duct performance evaluations Conduct live performance and capacity calculations on real systems Set the standard for technical excellence, communication, and professionalism Help coach and develop technicians while staying active in daily field operations Assist with field training on advanced equipment and controls for both residential and light commercial applications Collaborate with the office on scheduling, quality control, and customer satisfaction What You Bring: 5+ years of field experience in residential and light commercial HVAC service EPA 608 Universal Certification (Required) A2L Refrigerant Certification (Required) Daikin FIT and VRV expertise (Required) Strong working knowledge of airflow, duct design, and diagnostic tools Ability to perform and teach live performance and load calculations Leadership mindset with solid communication and coaching skills Valid driver's license with a clean record NATE Certification (Preferred) Benefits: Competitive base pay with bonuses, spiffs, and commissions Health, dental, and vision insurance 401(k) with company match Paid vacation and holidays Company-provided truck, tools, uniforms, phone, and tablet A respected, family-run company with a 4.9-star reputation and nearly 40 years of service Ongoing training and career advancement opportunities

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The Field Services Supervisor will support and oversee day-to-day operations of permanent onsite and remote calibration teams. This role ensures high-quality calibration service delivery, supports technician development, and helps maintain strong customer relationships. The ideal candidate will have hands-on calibration experience and be comfortable supervising small teams, assisting with technical troubleshooting, and ensuring compliance with accreditation standards. Approximately 20-30% travel is required to support field teams and customers. This role also requires the supervisor to spend approximately 30% of their day performing calibrations, especially during high-demand periods or when covering for technician absences. Key Responsibilities: Team Leadership & Daily Support - Supervise daily tasks of calibration technicians across multiple sites and remote teams. - Assign and track calibration work, monitor turnaround times, and support daily workflow planning. - Provide mentoring and technical guidance to team members, including hands-on calibration assistance when needed. - Assist with onboarding and cross-training to ensure team flexibility across various disciplines (e.g., torque, temperature, pressure, electrical, dimensional). Calibration & Technical Oversight - Support and perform hands-on calibrations in accordance with ISO/IEC 17025 and other relevant standards (ISO9001, AS9100, ANZ540.1). - Review calibration data for completeness and accuracy; ensure proper documentation and traceability. - Coordinate with Quality and Engineering teams to troubleshoot complex calibration issues. - Help maintain calibration equipment and ensure readiness for audits. Operational Excellence - Ensure compliance with safety protocols and company SOPs across all calibration activities. - Monitor performance metrics (e.g., OTD, quality scores, asset throughput) and escalate issues as needed. - Support audit preparation and actively participate in ISO, ANZ, and AS audits. - Participate in and support process improvements, including Kaizen, 5S, and other lean initiatives. Customer Service & Communication - Act as the local point of contact for assigned customer accounts, assisting with service updates and issue resolution. - Help facilitate customer check-ins, support QBRs, and attend onsite visits as needed. - Communicate clearly with customers about service status, scheduling, and technical requirements. Onsite Engagement & Travel - Travel to customer locations (~60-80%) to support calibration activities, provide team oversight, and attend customer meetings. - Participate in pre- and post-onsite planning with team members and customers to ensure smooth execution. Qualifications: - 3-5 years of calibration experience in a lab or field environment, preferably in multiple disciplines. - Experience supervising technicians or leading small teams is highly preferred. - Solid understanding of ISO/IEC 17025 and calibration-related standards (ISO9001, AS9100, ANZ540.1). - Strong communication skills with the ability to work across teams and with customers. - Proficient in calibration software, Microsoft Office, and service management tools (e.g., Gage, FSM, CalWeb, Dynamics). - Ability to travel up to 80%. Preferred Skills: - Certified or formally trained in specific calibration disciplines (e.g., electrical, dimensional, pressure). - Experience leading or participating in 5S or Kaizen events. - Familiarity with metrology concepts and measurement uncertainty. - Experience supporting multi-site operations or large customer accounts. \#LI-SM2 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package.

What makes DHL great Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We have an immediate career opportunity for a qualified Field Service Supervisor. The Field Service Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operations. Key Responsibilities: * Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of improving profitability for the company * Supervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriers * Supervises warehouse sort operations processing international import and export shipments * Supervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary * Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipments * Charged with developing and managing relationships with Business Partners * Responsible for development and implementation of special projects * Ensures quality system is implemented and maintained within area of responsibility * Manage Key Performance Indicators and cost levels * Assists in annual budget preparation * Provides technical product assistance to staff * Advises staff of changes to company policies and goals * Supervises a unionized workforce of 8-12 staff; responsible for hiring, coaching, training, and developing subordinate staff * Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes * Sets objectives and delivers results with a short-term, operational focus * Recommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systems * Focused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbances * Assigns and checks work * Heavy use of MS Office products in day to day activities (in particular Excel and Outlook) * Provides guidance and training * Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in class * Provides input to hiring, firing, layoff, promotion, reward, and other decisions Skills & Qualifications: * Complete understanding and wide application of principles, theories, and concepts in function or business area * An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered * Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization * Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action * Typically requires BS/BA and 2 years' experience in related field, including at least one year of supervisory experience * Professional certification required in some areas * Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards * Must be 18 years old * Excellent customer service skills * Candidate must pass pre-employment background, drug, and medical physical screening Physical Requirements: * Must be able to lift up to seventy (70) lbs occasionally * Must be able to lift forty (40) lbs frequently * Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop, and crouch repeatedly Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: * Competitive Pay * Bonus/Incentive Programs * Retirement Savings - 401K with company match * Medical, Dental, Vision, well-being programs * Tuition Reimbursement * Generous Paid Time Off - Starting at 4 Weeks (PT/FT) * Paid Leave * Employee Discount Program * Employee Assistance & Work Life Program * Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: ********************************************* We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ","title

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.

The Service Estimation Supervisor (SES) is a key position that, along with managing the Estimation Team, works with the Service Teams, Customer Care, Service Technicians, Sales, and Vendors to ensure that adequately researched and prepared quotes are accurately and consistently provided to our customers. The position will also establish processes, reference material, and training for all estimators, and track and maintain all data regarding estimate creation, including success rates and production numbers for review. This work includes researching material costs and availability, interpreting parts manuals, and maintaining the ERP database as needed. The successful candidate will have previous industry-specific experience, strong computer, and customer service skills. Minimum Qualifications (Education, Experience, Knowledge, and Skills) * Minimum of 5 years of high-level related service experience * High School diploma is required * Bachelor's degree is preferred * Demonstrated technical proficiency in mechanical and electrical repairs, with a concentration in power generation systems * Proven ability to read and interpret both printed and electronic parts manuals accurately * Highly process-oriented, exhibiting strong organizational capabilities and attention to structured workflows * Proficient in the use of Microsoft Office applications * Advanced critical reading and analytical skills, with the ability to assess complex information effectively * Skilled in managing workload and meeting strict deadlines while maintaining exceptional attention to detail * Ability to work independently and manage multiple tasks efficiently in a fast-paced environment * Demonstrated initiative in problem-solving and process improvement * Excellent verbal and written communication skills * Strong leadership abilities, with a proven track record of developing and leading high-performing teams * Exhibits the highest level of integrity and impartiality in all findings and service delivery Job Duties and Responsibilities * Lead the estimation team to ensure consistent performance * Receive, interpret, and review inbound requests for quotes including failed fluid samples * Research parts and labor using internal database, vendor support, and OEM materials * Create quotes within guidelines of customer contractual requirements * Research to ensure duplication of previous estimations are handled accordingly, combine quotes when needed, and refresh for updated pricing * Ensure client terms and requirements are up to date; work with Contracts and CSM team accordingly if updates are needed * Develop and maintain uniform reference material and templates * Develop and maintain uniform processes, guidelines, and procedures to be utilized and followed by all estimators * Work with Service teams to assist in evaluation and coaching for service technicians to improve on the quotes we are providing * Work with ERP team on continued improvement for the estimation process * Review and present metrics for the estimation team; implement changes needed on policy or procedures * Perform quality assurance checks for all estimators to ensure premier service to all internal and external clients * Develop and report KPIs that accurately reflect production of employees and margins for quoted work Working Conditions * This position is hybrid * Occasional travel may be required for training or meetings * Must be able to work flexible hours to accommodate different time zones (Central/Eastern/Mountain/Pacific), if necessary * Be flexible for after-hours tasks, as needed The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs. Equal Opportunity Statement PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. About PowerSecure PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Employee Benefits We invest in high-value, cost-effective benefits to support our employees' well-being and success: * Medical, dental, vision, and life insurance coverage * Competitive pay and matching 401(k) plan * Vacation, company holidays, and paid time off (PTO - personal and sick days) * Flexible spending accounts (FSA) / Health savings account (HSA) * Wellness incentive programs * Employee referral program * Tuition reimbursement

Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer's high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates! Position Overview Learn to dispatch technicians to customer job sites to assess customers' service, repair or installation needs and track jobs for completion to customers' satisfaction Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans Provide exceptional customer service Additional responsibilities as assigned Qualifications Bachelor's degree preferred Adaptable to change and good at multi-tasking Must have excellent communication and organizational skills and a good mechanical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Proficient user of software and systems Must have a valid driver's license Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. * This position is eligible for a $2,500 Sign on Bonus About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Douglasville U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Douglasville Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Field Service Supervisor - HVAC (Residential + Light Commercial) Empire Heating & Air Conditioning- Decatur, GA Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems? Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments. Compensation & Incentives: Hourly wage up to $45/hr, depending on experience and certifications Abundant spiffs, performance bonuses, and commissions on system sales Six-figure income potential Company vehicle, gas card, phone, tablet, and uniforms provided What You'll Do: Perform and support residential and light commercial HVAC service calls Troubleshoot and resolve advanced service and installation issues Act as a field mentor, especially on Daikin FIT and VRV systems Perform airflow diagnostics, static pressure testing, and duct performance evaluations Conduct live performance and capacity calculations on real systems Set the standard for technical excellence, communication, and professionalism Help coach and develop technicians while staying active in daily field operations Assist with field training on advanced equipment and controls for both residential and light commercial applications Collaborate with the office on scheduling, quality control, and customer satisfaction What You Bring: 5+ years of field experience in residential and light commercial HVAC service EPA 608 Universal Certification (Required) A2L Refrigerant Certification (Required) Daikin FIT and VRV expertise (Required) Strong working knowledge of airflow, duct design, and diagnostic tools Ability to perform and teach live performance and load calculations Leadership mindset with solid communication and coaching skills Valid driver's license with a clean record NATE Certification (Preferred) Benefits: Competitive base pay with bonuses, spiffs, and commissions Health, dental, and vision insurance 401(k) with company match Paid vacation and holidays Company-provided truck, tools, uniforms, phone, and tablet A respected, family-run company with a 4.9-star reputation and nearly 40 years of service Ongoing training and career advancement opportunities

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER