Nutrition Services Lead
Service supervisor job in Saint Joseph, MI
Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families. As a Lead Technician, you'll be responsible for ensuring that our services are delivered in a cost-effective and efficient manner. You'll monitor the delivery of high-quality food and nutritional services to our patients, employees, and visitors, and make key decisions to solve departmental concerns. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.
Essential Functions
* Teaches and maintains correct sanitation and personal hygiene procedures throughout assigned areas, e.g., following proper dress code. Completes assigned quality assurance monitors.
* Applies reasonable judgment to the interpretation of hospital and departmental policies and procedures.
* Oversees day-end cash out and daily deposits. Makes cash register program changes, when applicable.
* Ensures proper preparation and services meals. Ensures proper storage of food items as required, labeling and dating items per standard.
* Responsible for the training of new staff.
* May lead new hire department orientation or perform other technical tasks within the designated area of responsibility.
Qualifications
Required
* High School Diploma or equivalent
* 1 year of relevant experience in food service, preferably in health care setting or related field.
* CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
Preferred
* Associate's Degree in Hospitality or Nutrition.
* 1 year of relevant experience in leadership.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph
Department Name
Coffee Shop - Java City
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7:00 a.m. to 3:30 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Assistant Service Manager
Service supervisor job in Mishawaka, IN
Job Details IN - Mishawaka - Mishawaka, IN Full Time $50000.00 - $60000.00 Salary/year None DayDescription
McCann Vision & Values: At McCann, we believe contractors and municipalities deserve a trusted supplier who cares about their long-term success as much as the success of the project at hand.
What We Do: ‘Serving the Constructor' with supplies, equipment, and support needed to get the job done.
How We Do It: We ‘Exceed the Expectations' of our customers, fellow associates and partners.
Our Shared Values: Integrity, Respect, Reliability & Urgency.
We are seeking a motivated and results-driven Assistant Service Manager to join our team in Mishawaka, IN. The role will be responsible for assisting the service department in opening and closing works orders, scheduling repairs and pick ups/deliveries, service calls and requests as needed by our customers.
If these qualities sound like you, we would like to talk with you!
Essential Duties and Responsibilities:
Assist in the opening and closing of all service work orders. Perform this function with accuracy and make recommendations and changes as necessary and/or as directed by the department manager.
Help coordinate and process all warranty claims for all vendors. This would include opening and closing work orders, entering data and additional information, vendor contact, submittal and claim reconciliation, verifying warranty coverage and Product Upgrades. Perform all other administrative functions that may go along with warranty administration.
Verify and help track Product Upgrades, Bulletins and parts recalls. Make sure all record keeping is current and accurate.
Customer contact to include selling of service, preparation of estimates, coordination of warranty repairs, additional work to be performed, Product Upgrades, warranty information, scheduling of repairs including pick up and/or delivery, service calls and additional requests as needed by the customer or the department.
Time card and clock entry for all technicians. Prepare schedules for payroll and recordkeeping purposes, i.e. vacation time, sick time, overtime equalization, etc.
Open and close purchase orders as needed. Keep information accurate and current.
Perform administrative functions that help any and all departments maintain proper customer satisfaction.
Help answer telephones and perform administrative duties on an as needed basis.
Other duties as assigned.
#servicewriter, #ServiceAdvisor, #CustomerService, #customerservice, #customersatisfaction, #Scheduling, #Invoicing, #Warranty
Qualifications
Education/Experience: Associate's degree or equivalent from two-year collage or technical school; or six months to one year related experience and/or training.
Physical Requirements: Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 25 pounds; noise level is usually moderate.
McCann Industries is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.
Customer Service Manager
Service supervisor job in South Bend, IN
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Auto-ApplyCustomer Service Manager
Service supervisor job in South Bend, IN
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Auto-ApplyCustomer Service Manager
Service supervisor job in Goshen, IN
This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets.
As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies-offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors.
This role presents a unique opportunity to be part of a transformative phase in the company's evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence.
Role
The Customer Service Manager leads the strategic and daily operations of customer support functions-including the call center, chatbot automation, ticketing systems, and warranty fulfillment-to ensure prompt, professional, and policy-aligned service delivery. This role is responsible for optimizing workflows, leveraging technology to enhance responsiveness, maintaining performance metrics, and driving continuous improvement. By training and developing the customer service team and collaborating cross-functionally, the Manager ensures a seamless and high-quality customer experience that supports overall business goals.
Job Responsibilities
People Management Responsibilities
Supervising the daily operations of the customer service department
Responsible for the overall direction and performance of the teams
Hire, onboard, develop, coach & manage performance of team
Managing workflow, escalations, and effectively delegating workload across the team
Set customer service goals for team members and help them reach those goals
Celebrate, reward, motivate & engage with team
Interacting with customers and handling customer queries and complaints in a timely manner
Establish relationships with key personnel in other departments (examples: IT, quality, HR, marketing, operations, etc.) to support product changes and/or improvements
Project Management Responsibilities
Develop and drive key strategies and programs which improve the company's interface with the customer
Proactively look for ways to improve the group's operations through; process and policy definition; automation via technology; focusing on customer-oriented practices; and providing career development for the staff
Interact with key customers to determine their service expectations. Plan and implement systems to meet or exceed these expectations
Identifying and eliminating root cause barriers to accuracy, productivity, and quality
Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
Manage weekly and monthly reports and surveys
Launch surveys with various customer groups and focus on continuous improvement from the results
Keep abreast of technologies and trends in customer service. Implement change to continue to drive customer service excellence
Performs other relevant duties as assigned; i.e. special projects, programs, developmental activities, etc.
Requirements
Bachelor's degree in business or a related field; an equivalent combination of education and relevant experience will be considered
Minimum of 5 years of supervisory experience, with 3-5 years in customer or consumer-facing roles
Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Exceptional written and verbal communication skills, with the ability to convey complex information clearly and diplomatically
Outstanding organizational, planning, and time management abilities, with a proven track record of managing multiple priorities effectively
Demonstrated success in driving continuous improvement initiatives through data analysis and performance metrics
A healthy sense of humor
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Skills
1-2 years of technical experience strongly preferred
Highly proficient coaching and employee relations skills
Adjusts easily and quickly to change
Practices delegation with appropriate follow-up and control
Open and direct verbal and written communication style
The ability to manage multiple priorities simultaneously - oriented on results
Bias for action, strong work ethic, and desire to achieve excellence
Compensation And Benefits
Dave Carter & Associates offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.
Miscellaneous
No agency calls please.
EEO Employer.
Work Authorization - Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Supervisor Nutritional Services
Service supervisor job in Elkhart, IN
Reports to the Director, Nutritional Services. Oversees the efficient operation and delivery of all Nutritional Services functions during an assigned shift. This includes, but is not limited to, coordinating shift operational activities in all Departmental areas, handling patient and other customer service related issues as they arise and ensuring that all associates adhere to established Department and Hospital standards. Will be assigned responsibility for the coordination of a functional area. This is the 'designated person in charge' per Indiana State Department of Health (ISDH) rules.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions to assigned customer groups by:
* Leading and coordinating the workload of assigned associates and communicating with other Department management to ensure that necessary services are provided within established time frames; also ensuring that budgetary, staffing and quality are consistent with Department standards and customer expectations.
* Assists with developing a work environment which fosters the effective performance of one's daily responsibilities in order to help accomplish Beacon Health System's mission/values and the Department's goals/objectives; also fostering continuous learning, continuous improvement and job enrichment.
* Providing leadership and skill development for assigned associates (patient room service, cafeteria, Subway, kitchen and catering) as they perform their daily activities. Acting as a resource for associates regarding daily operational activities.
* Scheduling and assigning workload to the assigned staff.
* Recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of associates.
* Planning and coordinating ongoing training for the associates. Also, ensuring a comprehensive orientation and training for new associates.
* Interpreting, enforcing and supporting Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement.
* Supporting the Director in ongoing efforts to achieve targeted cost savings for the Department and continually striving, through purposeful efforts, to attain savings targets in future years.
* Demonstrating an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the Department's goals/objectives.
* Supporting teamwork through such things as the availability of timely and necessary information, required resources and training, tangible and intangible support and timely feedback.
* Oversee all activities related to the assigned associate's efforts to achieve continuous quality improvement.
* Ensuring that the Hospital's policy on confidentiality is strictly followed.
Ensures the efficient operation and delivery of all functions (during an assigned shift) by:
* Implementing methods to improve the quality of patient service provided by the Department and the Hospital.
* Assisting various departments and disciplines in the Hospital to maintain efficient food service delivery mechanisms.
* Ensuring the proper operation and functioning of the diet office and patient services (during an assigned shift).
* Ensuring the proper execution of catered events and cafeteria operation (during an assigned shift) and ensuring that exceptional levels of quality and service are delivered.
* Participating in performance improvement/continuous quality control activities. Also, submitting regular performance improvement summaries as assigned.
* Participating in Department Process Improvement Teams and committees as required. Also, planning and conducting meetings as assigned.
* Maintaining responsibility for Quality Control monitors (i.e., test tray evaluations, meal rounds, tray line accuracy checks, tray line temperature logs and problem/resolution logs).
* Implementing and administering established Departmental and Hospital policies/procedures and standards.
* Encouraging team members to participate in the planning and decision-making process.
* Maintaining effective inter- and intra-departmental (and agency) relationships.
* Serving as a weekend 'person-in-charge' as needed (in rotation with other Nutritional Services Leaders).
* Maintaining Department records, reports and files as required.
* Participating on Beacon Health System committees as requested.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's or Bachelor's degree in Foods, Nutrition or a related field. Certification as a Dietary Manager (CDM) is highly preferred. A minimum of three years of previous supervisory experience is highly preferred. Must hold and maintain Serve Safe Food Safety Manager Credential within 90 days of hire date.
Knowledge & Skills
* Requires a working knowledge of physiology, nutrition and food service operations (which includes such things as sanitation, hygiene, food preparation standards and nutrition programs based on the most current dietetic practices).
* Requires the skills necessary to plan and organize operational activities and effectively evaluate assigned associates.
* Demonstrates the leadership skills necessary to effectively coach/train others and work in a positive manner; also requires the ability to elicit cooperation and support from other associates. Also, requires analytical and problem-solving skills.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with all levels of Beacon Health System associates, customers and vendor representatives, as well as administer policies/procedures, prepare reports, provide training, etc.
* Requires a conceptual understanding of Nutritional Services Department functions in order to coordinate with other Department management to ensure the effective provision of necessary services.
* Demonstrates proficiency in computer skills (i.e., email, word processing and spreadsheets).
Working Conditions
* Work is performed in both an office environment and food service area.
* May experience some exposure to a patient care environment and noise, moisture, cold and heat in the food service area.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position (i.e., to stand and/or walk for prolonged periods of time; move throughout the facility; lift, hold and carry objects weighing up to 50 pounds; etc.).
FIN Team Supervisor
Service supervisor job in Covert, MI
Job DescriptionPosition: FIN Team Supervisor Holtec Palisades seeks qualified applicants for the position of FIN Team Supervisor in its Maintenance department based at Palisades Nuclear Power Plant in Covert, MI.
Palisades is positioned to become the first nuclear power plant in the United States to restart after previously entering the early stages of decommissioning. By joining our team, you will be part of a unique and historic undertaking for the nuclear industry and the nation!
Job Summary:
Provides first-line supervision of full time and temporary FIN Team personnel in a safe, productive manner, manages multiple and possibly conflicting priorities, and demonstrates proficiency in managing a multi-disciplined FIN Team group (possibly including union and contractor oversight).
Examples of assigned duties include, but are not limited to:
Maintains an excellent understanding of the work management process and the ability to function as a team leader.
Must have the ability to assist in the FIN Team budget development and function within the budget.
Has the ability to communicate with all levels of the organization, including representing the FIN Team at all meetings.
Ensures assigned FIN Team tasks are performed as safely and efficiently as possible.
Proposes time-saving tooling and work methods. Ensures all FIN Team activities are performed within regulatory and procedural guidelines. Has the ability to manage FIN Team personnel and resolve employee conflict or concerns.
Interfaces with regulatory and industry representatives on behalf of station FIN activities. Communicates FIN Team technical information, concepts, and ideas verbally and in writing. Participates in the shared resources program. Serves as a member of the Emergency Response Organization.
Minimum Qualifications:
Education/ Experience:
High school diploma or equivalent work experience.
At least 5 years' experience in the Maintenance department.
5 years of experience in the related field. (B.S. in Engineering or related technical degree may be credited for 3 years of experience.)
Additional Knowledge, Skills and Abilities:
2 years of technical training.
Technical proficiency in the FIN Team area.
Technical understanding of nuclear generation principles and operation.
Proficiency with current computer business applications.
SRO or certification on BWR or PWR (desired).
ANSI Requirements:
Candidates for this position must meet requirements specified in ANSI Section 4.3.2 - Supervisors Not Requiring NRC Licenses must have: a High School Diploma or equivalent and 4 years of experience in craft or discipline he/she supervises.
Holtec Palisades offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, hospitalization, and other valuable voluntary options; time-off programs; 401(k) with employer match; professional and career development opportunities; and an unmatched culture focused on client service, quality, and tireless pursuit of excellence in all we do.
As a technology trailblazer and a prominent innovator in clean energy (nuclear and solar) industry, Holtec strives to foster a meritocratic work environment conducive to continuous learning and professional growth of its associates. Holtec is an equal opportunity employer with a long-standing commitment to social equity and environmental justice. The company gives special preference to disabled veterans as a part of its recruitment policy. Detailed information on the Company can be obtained by consulting our website: holtecinternational.com.
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Field Service Technican
Service supervisor job in Mishawaka, IN
Direct Hire Hourly
Arcem Entry Systems
Field Service Technician - Mishawaka, IN - Direct Hire
1st Shift - $25/hr
Must be mechanically inclined, have the ability to work independently.
Provide annual/preventative maintenance & safety testing on all products.
Repair/replace parts on existing equipment.
Requirements:
HS HSD
Valid driver's license
Must be able to lift up to 80 lbs. & carry for a distance of up to 50 feet
Must be able to work in extreme heat & cold
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Customer Service Manager
Service supervisor job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
IDD Client Service Supervisor
Service supervisor job in South Bend, IN
**Help at Home is hiring an IDD Client Service Supervisor!** **Now offering weekly pay!** **Office hours are Monday-Friday 8:30am-5:00pm. No on call required. Work hours for this role will vary a little to support client needs.** Help at Home, LLC is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Help at Home leads the home care industry in protecting our clients, caregivers, and employees. We provide priority vaccine access, and a ready supply of quality PPE, and up-to-date training.
**Summary:**
The IDD Client Service Supervisor works with the client and their team to develop and implement a Person-Centered Individualized Support Plan (PCISP). The IDD Client Service Supervisor is responsible for coordinating caregiver schedules, maintaining client records, and ongoing communication with the client and their team.
**Responsibilities**
+ Building and maintaining relationships with clients, family members, caregivers, case managers, and team members through regular check-ins, trustworthiness, reliability, and follow-through
+ Utilizing a relationship-focused approach to make thoughtful client/caregiver matches
+ Providing high-quality training to caregivers on client's PCISP, including coordinating any additional training required for behavior or risk plans
+ Creating and documenting client schedules based on client need, caregiver availability, and PCISP budget/goals
+ Attending and participating in quarterly meetings to review client PCISP, design and implement support strategies, and collaborating with the client and their team to reach client goals
+ Maintaining excellent records, including documentation in EMR, writing and submitting quarterly and annual reports, incident reports, and risk plans
+ Focusing on growth by admitting new clients based on regional goals
+ Creating great days and meaningful moments for clients through dedicated, relationship-focused care
**Minimum Qualifications**
+ High school diploma or GED
+ Valid driver's license
+ Access to an insured and reliable vehicle or public transportation
+ Active and current auto insurance
+ Experience working with clients with Intellectual or Developmental disabilities is preferred but not required
+ A positive attitude and the desire to work hard, help people, and make lasting relationships
+ Excellent verbal and written communication skills
+ Organizational skills with an emphasis on record-keeping and task-prioritization
+ Strong independent work ethic and problem-solving ability
**Benefits**
Our team is the foundation of our work. We offer:
+ Weekly pay
+ Direct deposit or cash card offered
+ Healthcare, dental, and vision insurance
+ Paid time off
+ 401k
+ Ongoing, in-depth training opportunities
+ Meaningful work with clients who need your help
+ Career growth and experience with an industry leader with 40+years of history in a high-demand field
+ Office Hours: 8:30a.m.-5:00p.m.
_IDD Client Service Supervisors must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview._
Service Supervisor - Niles, MI
Service supervisor job in Niles, MI
Join the Rose Family: Your Future Awaits!
Seeking Experienced Pest Control Technicians Looking to advance! 👀
Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career.
What We Offer You:
Competitive Salary Service Supervisor earning potential of $75,000+ (Base Salary plus bonuses)
Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance
Incentives: Bonus Plan, Commission Program, and Profit Sharing
Retirement Savings: 401(K) with Company Match
Work-Life Balance: Paid Holidays, Vacation, and Sick Days
Professional Growth: Continuous training and career development
Company Vehicle
Responsibilities
Your Role:
We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will:
Inspire and coach your team while ensuring top-tier service
Tackle challenging assignments with your expertise
Maintain a focus on safety and quality best practices
Qualifications
What We're Looking For:
Prior experience in pest control is a must - your skills matter!
Strong communication and client relationship abilities
Attention to detail and a knack for problem-solving
Valid driver's license with a clean driving record
Flexibility to work early mornings, evenings, and weekends with occasional overnight travel
High school diploma or equivalent
Pass Drug & Background Checks
At least 18 years of age
Bio-Serv companies are proud to be EOE
rosepestsolutions+*******************
#ZR
Auto-ApplyDirector, Offender Services
Service supervisor job in Benton Harbor, MI
Job Description
OUR ORGANIZATION:
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.
Our team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for the Offender Success Program of Kinexus Group. This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to Michigan Department of Corrections policies and procedures, financial requirements as established through the State funding source.
We lead by example by holding true to a high standard of excellence that drives positive Offender Success outcomes for successful reentry for returning citizens. The Department strives to be exemplary in all activities and to continuously exceed expectations.
OUR DESIRED OUTCOMES:
This position involves building and coordinating relationships with a broad array of community stakeholders throughout the counties of Berrien, Cass, Van Buren, Kalamazoo, Saint Joseph, Branch and Calhoun in order to foster a safety net of support and re-employment services for individuals returning to the region from multiple correctional institutions. The Director of Offender Services will have oversight of an array of reentry funding streams, all targeted to serve as many returning citizens in our communities as possible. Additionally, collaborating with Kinexus Group to source and apply for grant funding will be a key function for continued growth and health of the department.
Major responsibilities include but are not limited to: managing multiple reentry grants serving a multitude of different reentry populations, sourcing and applying for funding in alignment with community needs and department growth, performance oversight of all funded projects, building sub-grantees capacity to administer the multiple reentry programs; analyzing and negotiating contracts; monitoring performance of vendors and contractors; resolving service delivery problems; acting as primary liaison to funders, developing and monitoring budgets along with the Kinexus Group Finance Department as needed; and coordinating activities to ensure improved employment outcomes and reduced recidivism rates for returning citizens, through a full menu of related services delivered by community based organizations as well as by private industry contractors.
WHAT WE EXPECT FROM YOU:
The Director of Offender Services is a key player within the Offender Success Team. With that said they will be given the tools and support needed to carry out and execute all the functions for the position to the best of their ability.
Strategic oversight for the Offender Services Department and staff, including new project development, geographic expansion, meeting funder expectations, staff training, goal and performance setting, corrective action when addressing problems with work quality and all staff related concerns
Responsible for Michigan Department of Corrections, Department of Justice, Department of Labor agreements for performance and compliance management
Identifies available grant funding to serve additional justice involved individuals, and work with key Kinexus Group team to assist in project creation, completing and submitting grant proposals as determined appropriate within the federal, state, local and private foundation sectors
Identifies community assets that can improve reentry success, as well as gaps in current community services for all reentry populations
Responsible for state stakeholder relations, and oversight of all grant governing structures, which includes potential advisory groups, boards, reentry committees etc. that assist in community reentry
Maintenance of department budgets including resource allocation and management
Enters and maintains performance and finance reports requiring grant specific system knowledge. Work closely Kinexus Group's finance department, as well as the policy and compliance team members.
Engages in community learning groups throughout the state on best practices, achievements, technical assistance and needs
Plans, organizes, controls, integrates, monitors and evaluates the services provided by contractors/vendors engaged in re-entry services
Establishes and oversees the process for implementing all department reentry programs, including but not limited to, preparation of monthly reports and other applicable systems to ensure contract compliance, goals and objectives are met
Participates in across Community Correction Advisory Boards across the region that oversee local corrections and reentry within service areas
Contract creation, maintenance, and negotiation with all subcontractors for any grants held with the Offender Services department
Creates and fosters partnerships with other government, nonprofit and private organizations to leverage their contributions for successful re-entry
Recommends improvement to policies, systems, resources and services to support returning citizens to the community
Management of all department procurement, working in tandem with Kinexus "Procurement and Contacts" department
Assists with subcontractor recruitment for multiple projects
Living our values (Bold, Inspirational, Inclusive, Entrepreneurial)
Ensures the full integration within the larger Kinexus Group Team to reduce duplication of effort, streamline services, and maximize all resources in support of the right service at the right time
Models the way for a common purpose and shared consciousness under our Team of Teams approach.
Accountability to align with the mission, vision and values of Kinexus
MINUMUM REQUIREMENTS:
Bachelor's Degree in Criminal Justice, Social Work, Non-Profit Administration or related field
Excellent written and verbal skills
Previous experience in grant administration
PREFERRED EXPERIENCE:
Masters Degree in Criminal Justice, Social Work, Non-Profit Administration or related field
Knowledge in reentry or corrections process
Background in fostering key community partnerships for resource leveraging
Contract and budget management
Grant sourcing and writing
WORK ENVIRONMENT:
Flexible & Open
Competitive Salary & Benefits
Opportunities for Growth
WHAT YOU CAN EXPECT FROM US:
A robust onboarding experience to integrate you into our team.
Team of Teams training in support of the organizational strategies.
Job training and development to ensure you are established and growing in your role.
Cross Operational Meetings with your peers.
Management Commitment to your success
Be a part of transformational change in Michigan.
We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.
Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.
Kalamazoo Field Service Supervisor
Service supervisor job in Kalamazoo, MI
Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities.
We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing.
When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship.
Responsibilities and Expectations:
HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met.
Lead Field Service team in day-to-day operations.
Quote and schedule all field service-related work.
Responsible for department monthly P&L.
Lead, Manage, and hold technicians accountable.
When necessary, recruit, hire, and train additional service technicians.
Create/review all service reports prior to sending them to customers.
Ensure all technicians are up to date on all required safety training and tasks.
Be onsite and be main customer contact while overseeing large projects.
Will be required onsite often to start while the team is continued to be grown and advanced
Ideal Candidates will:
5+ Years of electric motor field service experience with project management experience.
Experience with working on above NEMA frame motors up to 10,000HP
Have the ability to give presentations to customers about industry leading techniques and services.
Fit within the HECO culture and share the same core values as the company and its team.
A highly detailed individual who can excel in a fast paced, quickly changing environment.
Growth oriented in nature - excited to be part of a company that is focused on growth.
Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty)
Experience writing technical reports following completed work.
Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities.
Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time.
Benefits
Paid Time Off
On-the-job Training
401K Employer Match
Medical, Dental and Vision plans
And more!
Pay Range:
HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.
Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen.
HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Auto-ApplyRegional Supervisor - Special Education for Bangor & Covert
Service supervisor job in Lawrence, MI
Title: Regional Supervisor of Special Education for Bangor and Covert Public Schools
Reports To: VBISD Director of Special Education
Special Services Building
701 South Paw Paw Street
Lawrence, MI 49079
Job Goals: The primary goals of the Regional Supervisor of Special Education are to: hire, train and supervise ancillary staff, assist districts in providing effective special education programming, and assist districts with compliance related activities
Qualifications:
Education: Master's degree required
Certification: Endorsement or other professional certification for the provision of special education, special education approval for supervisor/director with adequate continuing education credits toward maintaining such certifications are required.
Work Experience: Three years of experience in special education administration or other position(s) of leadership related to the responsibilities described in this description is preferred.
Skills:
Possess clear and reliable communication skills
Ability to create and provide effective technical assistance and professional development in a variety of formats on issues pertaining to special education
Ability to support and coach the implementation of “best practices” in special education
Ability to implement systemic changes to improve the overall delivery of special education programming and services
Ability to identify and capitalize on the strengths of others to provide high quality services to students
Ability to develop positive and supportive relationships with others and understand perspectives from several points of view
Ability to design, collect, and analyze data
Capability to monitor and assist in the compliance and correction of monitoring issues
Possess a working understanding of federal and state rules and regulations and related compliance indicators
Ability to stay current regarding changes and trends in education
Capability of developing and writing clear, comprehensive and useful policies and procedures
Possess expertise in problem solving, conflict resolution and mediation
Ability to perform ongoing analysis of regional needs and collaboratively plan improvements for effectiveness and efficiency
Willingness to seek and accept performance feedback
Essential Job Functions:
Ability to sit or stand for extended periods of time.
Ability to travel across Van Buren County and the State to attend meetings and professional learning events.
Regular and reliable, in person attendance.
Valid driver's license required
General Responsibilities:
Lead by example using VBISD guiding principles: Respect, Integrity, Compassion, and Excellence
Adhere to policies and procedures of the VBISD
Complete assigned responsibilities within agreed upon time lines
Perform additional tasks, responsibilities and duties as assigned by the Superintendent or Director of Special Education
Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education.
This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************.
Position is open until filled.
In-house staff must fill out the online internal application.
Hotel Operations Supervisor
Service supervisor job in Mishawaka, IN
***This position is at the Holiday Inn and Conference Center*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring smooth and efficient functioning of all departments. This includes managing guest services, housekeeping, front desk, food & beverage, and maintenance to ensure guest satisfaction, operational efficiency, and adherence to hotel standards. The Operations Manager plays a key role in managing staff, developing operational strategies, and ensuring a positive guest experience while achieving hotel goals and financial objectives. Key Responsibilities:
Operational Oversight:
Manage the daily operations of the hotel, ensuring that all departments are functioning efficiently and effectively.
Monitor and evaluate hotel operations to ensure the highest level of guest service and operational performance.
Oversee guest services, housekeeping, maintenance, front desk, and food & beverage departments to ensure operational excellence.
Identify opportunities to improve service delivery, streamline processes, and enhance guest satisfaction.
Staff Management:
Supervise and mentor department heads and hotel staff to ensure the smooth operation of each department.
Conduct regular staff meetings, provide training and development opportunities, and address any performance or staffing issues.
Manage staffing levels and schedules to meet the needs of the hotel while controlling labor costs.
Ensure that employees are well-trained in hotel policies, procedures, and guest service standards.
Guest Experience:
Ensure that all guest service departments are delivering exceptional customer service and addressing guest concerns promptly and effectively.
Respond to guest complaints, issues, or special requests and ensure resolution in a timely and professional manner.
Conduct regular inspections of guest rooms, public areas, and facilities to ensure that the hotel meets cleanliness and service standards.
Financial Management:
Assist the General Manager with budgeting, forecasting, and financial planning for hotel operations.
Monitor and control operating expenses, ensuring departments stay within budget.
Analyze financial reports and operational metrics to identify trends, cost-saving opportunities, and areas for improvement.
Ensure that revenue-generating departments are maximizing opportunities to increase profitability, including occupancy rates and average daily rate (ADR).
Health, Safety, and Compliance:
Ensure compliance with all hotel policies, local regulations, and safety standards.
Oversee safety and security protocols to ensure the well-being of guests and employees.
Ensure adherence to health, safety, and sanitation standards throughout the property.
Manage emergency preparedness plans and coordinate training for employees on safety procedures.
Process Improvement and Quality Control:
Regularly review operational procedures and suggest improvements to enhance efficiency, reduce costs, and improve guest satisfaction.
Monitor key performance indicators (KPIs) for all departments and implement corrective actions when necessary to meet operational goals.
Develop and implement best practices to ensure continuous improvement in service delivery.
Collaboration with Other Departments:
Work closely with the Sales and Marketing teams to implement strategies that drive revenue growth, such as promotions, special offers, and events.
Collaborate with the Human Resources department to recruit, hire, and retain top talent.
Partner with the maintenance team to ensure the property is in excellent condition and that any repairs or renovations are carried out promptly.
Qualifications:
Education & Experience:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 3-5 years of experience in hotel operations, with at least 2 years in a management or supervisory role.
Strong background in multiple hotel departments such as front desk, housekeeping, food and beverage, and maintenance.
Experience in budgeting, financial analysis, and operational planning.
Skills & Knowledge:
Strong leadership and team management skills.
Excellent customer service skills with the ability to handle guest complaints and concerns in a professional manner.
In-depth knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance functions.
Ability to manage multiple tasks and prioritize effectively.
Strong communication and interpersonal skills, with the ability to work well with hotel staff, guests, and management.
Proficiency with hotel management software and Microsoft Office Suite.
Personal Characteristics:
Highly organized, with a keen eye for detail.
Ability to think critically and make decisions under pressure.
Professional appearance and demeanor.
Flexible and adaptable in a fast-paced, dynamic work environment.
Results-driven, with a focus on achieving operational goals and maximizing guest satisfaction.
Physical Demands:
Ability to sit or stand for extended periods of time.
Ability to walk and move throughout the hotel property as needed.
Ability to lift and carry up to 50 pounds (e.g., office supplies, equipment).
Ability to respond to emergencies and work during off-hours when necessary.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Operations Supervisor - Pest Control
Service supervisor job in South Bend, IN
46410
Job Family:
Operations Supervisors
We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the South Bend/Merrilville, IN area.
What we offer:
Competitive annual salary $50,000-$65,000
Annual performance bonus
Yearly incentive trip
Company iPhone provided
Save money from driving our vehicle
Company gas card provided
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Responsible for customer retention, employee retention and improving customer revenue for their assigned team
Meet requirements for personal service production
Continually monitor and balance labor utilization with production in order to optimize overall efficiencies
Manage payroll for all Service Professionals and Lead Service Professionals within the team
Strive to achieve high operational efficiency and effective labor management
Growth and success of areas by ensuring safe and efficient delivery of quality services
Execute plans for improvement of deficiencies identified by leadership for the team and report the progress
Meet KPI standards
Create a positive atmosphere of learning and growth for all Service Professionals
Actively seeks opportunities to develop, improve and innovate themselves and their teams
Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Manager
Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional
Deliver excellent customer service to potential and existing customers
Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion
Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field
Remain compliant with state and federal laws, regulations, and licensing.
Obtain local and state licensing
Qualifications:
Excellent verbal, written, and communication skills
Interpersonal and collaboration skills
Strong analytical and problem-solving skills
Ability to analyze information and think systematically
Strong ability to lead and manage a team
Proficient with Google drive functions or related software
A US driver's license that has been valid for a minimum of 3 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services
Aptive Environmental:
Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine's “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
Auto-ApplyPlumbing/HVAC/Electrical Service Manager/ Dispatcher
Service supervisor job in Portage, MI
The Dan Wood Company is seeking an exceptional Dispatch Service Representative (DSR) for our main office in Portage, MI.
Responsibilities • Evaluate customer calls and assign the best technician to each service appointment. • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. • Relay accurate information to technicians, ensuring proficient, quality customer experiences. • Manage the whereabouts and needs of every technician in the field. • Record the results of each service call and create report summaries for senior management. • Be professional and establish customer rapport, encouraging repeat business. • Respond to customer requests, resolving issues and promoting the brand. Trade Experience is a plus • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. • Update customers throughout the day on the technician's progress.
Requirements • Proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Ability to build trust, diffuse conflict and hold others accountable. • Engaging personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible and great attitude on life. This position is Monday through Friday. This full time opportunity offers health benefits after 90 days. Must be willing to submit to a drug screen
Event Services Manager
Service supervisor job in Kalamazoo, MI
Overview Top Reasons to Work With GHG
Join Our Award Winning Team. Make an Impact. Create Unforgettable Experiences.
Are you a dynamic hospitality professional with a passion for delivering exceptional events? Greenleaf Hospitality Group is seeking an experienced Event Services Manager to join our leadership team, ensuring seamless execution of on-site and off-site events, from elegant weddings to high-profile conferences. If you're a leader who excels at team development and operational excellence, we want to hear from you!
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a team that is fun, creative, and enthusiastic!
Why Greenleaf Hospitality Group
We are one of the Nation's 101 Best and Brightest Companies to work for
High-Impact Leadership: Lead a team of banquet professionals to deliver top-tier service.
Diverse Event Portfolio: Oversee events of all sizes, from intimate gatherings to large-scale conventions.
Growth & Development: Work closely with senior leadership to shape banquet operations and advance your career.
Commitment to Excellence: Join a company that values innovation, teamwork, and superior guest experiences.
Responsibilities As the Event Services Manager, you will:
Lead & Motivate: Inspire a team of banquet supervisors, team leads, servers, bartenders, and setup staff, fostering a culture of excellence and teamwork.
Execute Flawless Events: Collaborate with sales and catering team, culinary, and service staff to ensure seamless operations for a variety of events, from intimate gatherings to large-scale conferences.
Drive Operational Excellence: Oversee staffing, training, scheduling, and compliance with safety and service standards.
Elevate Guest Experiences: Maintain the highest guest service standards, proactively addressing needs, resolving concerns, and creating memorable moments that drive repeat business and referrals.
Drive Operational Excellence: Oversee daily banquet operations, including staff scheduling, inventory management, and compliance with health and safety regulations. Ensure all policies, standards, and procedures are followed to maintain Radisson brand quality.
Train & Develop Talent: Support hiring, onboarding, and continuous training initiatives to build a high-performing team. Actively mentor staff to enhance service delivery and professional growth.
Optimize Financial Performance: Assist in managing budgets, controlling costs, and ensuring resource efficiency without compromising service quality.
Ensure Seamless Communication: Serve as the central point of contact between departments, ensuring smooth coordination with sales, catering, culinary, and operations teams. Attend meetings such as BEO reviews and team huddles to align on event execution.
Maintain High Standards: Implement and oversee cleanliness, organization, and maintenance programs in all banquet service areas. Ensure compliance with sanitation and safety regulations.
Problem-Solve with Confidence: Quickly assess and resolve any operational or guest-related issues, making decisive choices that align with business objectives and guest satisfaction.
Contribute to Strategic Planning: Work alongside the Director of Banquets to develop and implement departmental strategies that enhance efficiency, service quality, and revenue generation.
Qualifications What You Need for this Position
3+ years experience in banquet operations, event management or catering.
Experience in high-volume venues and off-premise catering preferred
Ability to work flexible hours, including evenings, weekends, and holidays.
Strong problem-solving skills with a proactive and decisive mindset
A passion for training, mentoring, and leading a service-driven team
Able to stand for long periods of time, up to 10 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
What's in it for You
Annual bonus opportunity
Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
401K with 100% match up to 3% and 50% match up for the next 2%
Medical/Dental/Vision/Disability/Life Insurance
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% discount on GHG outlets
(1) shift meal provided per day
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
Monthly cell phone stipends
Annual leadership classes and trainings
Parental Leave Program
Flexible work schedule
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a team that is fun, creative, and enthusiastic!
You will have the opportunity to grow your skills and experience in an environment that fosters growth and development.
Auto-ApplyOperations Supervisor
Service supervisor job in New Carlisle, IN
Operations Supervisor - Full-Time Wage: $58,000/ salary Join Securitas, where we are dedicated to fostering an inclusive, diverse workplace that enables every team member to thrive. We protect our clients by providing security solutions and peace of mind when it's needed most. Our mission extends beyond safety; it's about empowering each individual to grow, innovate, and make a lasting impact.
Why Choose Securitas?
At Securitas, growth is not just a possibility-it's a guarantee for those who show dedication, drive, and embody our core values. We are currently seeking an Operations Manager who is ready to make a difference, support our Branch or Account Manager, and lead crucial projects to successful outcomes.
Position Overview:
The Operations Manager plays a vital leadership role in overseeing project planning, client relationships, team development, and ensuring exceptional service delivery. A core responsibility of this role is managing site scheduling and workforce coordination by creating, updating, and maintaining both working schedules and master schedules to ensure proper coverage. You'll adjust schedules as needed to address absenteeism, meet new business requirements, and fulfill client expectations-while ensuring compliance with labor standards and maximizing operational efficiency. Additionally, you will oversee invoice auditing, track hours and purchase orders (POs), and submit accurate invoices through third-party systems.
Key Responsibilities:
* Scheduling & Workforce Coordination: Create, update, and maintain both working and master schedules to always ensure adequate coverage. Proactively adjust staffing plans to address absenteeism, new business needs, and evolving client expectations. Ensure all scheduling practices align with labor laws and operational goals.
* Client Relationship Management: Act as the primary contact for clients, ensuring top-notch service delivery and timely corrective action when required. Regularly meet with client representatives, address concerns, and offer support during project startups and transitions.
* Team Leadership: Manage recruitment, onboarding, training, and retention of high-performing staff. Lead by example, mentor team members, and create a positive, respectful work environment.
* Invoice & Financial Oversight: Audit invoices for accuracy, track billable hours and POs, and submit invoices through third-party systems as required, ensuring all financial records are precise and compliant.
* Operational Excellence: Assist in budget planning and management for assigned accounts. Monitor expenditures, maintain equipment and supplies, and manage payroll records. Ensure adherence to company policies and applicable regulations.
* Support Company Initiatives & Problem Solving: Contribute to the implementation of corporate initiatives and assist with legal, financial, HR, and administrative matters to promote seamless operations.
* Site Inspections & Staff Evaluations: Visit client sites to ensure staff compliance with client directives and company policies. Conduct regular performance evaluations and provide feedback for improvement.
What We Offer:
* Health & Wellness Benefits: Medical, dental, vision, life, AD&D, and disability insurance, plus 401K options.
* Paid Time Off: 40 hours of PTO after 1 year of full-time employment, sick days, and up to 12 weeks of paid family leave annually.
* Weekly Pay & Bonuses: Weekly pay with additional perks, including telemedicine services and discounts on childcare, electronics, travel, and more.
* Professional Development: Access to paid training, free uniforms, and ample opportunities for career advancement.
* Work-Life Balance: Discounts for pet daycare and access to our Employee Assistance Program.
Position Requirements:
* Age & Education: Must be at least 18 years old with a high school diploma or GED.
* Experience: 3-5 years in security or management roles, with proven experience in scheduling and operational oversight.
* Skills & Knowledge: Proficiency in spreadsheets, Microsoft Office (Excel, Word, Outlook), and general computer use. Strong customer service, team leadership, and conflict resolution skills. Familiarity with security operations, safety procedures, and HR/business practices.
* Leadership & Initiative: Demonstrated ability to lead with positivity, juggle multiple assignments, and contribute meaningfully as a team player. Strong organizational and analytical skills are essential.
* Communication: Excellent verbal and written communication abilities, with skill in de-escalating and resolving conflicts.
* Professionalism: Uphold integrity and composure in all situations while promoting a culture of accountability and respect.
Why Join Securitas?
If joining our management team sounds like the right fit for you, please click apply today!
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
##CAHP
IDD Client Service Supervisor
Service supervisor job in South Bend, IN
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We're looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.
Job Summary:
The Caregiver Services Manager is responsible for directly managing the Caregiver Service Specialists. This includes setting goals, managing performance, coaching and development. They will collaborate closely with Recruiting and Onboarding team and Client teams to ensure the caregivers are getting the necessary support and desired schedules. The lead will review performance of team members and create solutions to improve caregiver retention and satisfaction.
This position will work from their home office with 50% travel expectations supporting markets across Pennsylvania.
Duties/Responsibilities:
* Participates in the hiring, training, and ongoing learning of team members.
* Develops and mentors team members and is responsible for overall team performance.
* Develops creative process enhancements to achieve improved results.
* Works with team to ensure accurate and up to date caregiver census and preferences.
* Ensures annual compliance checks are completed on all caregivers.
* Provides weekly list of cleared caregivers and existing caregivers available for shifts.
* Reports out number of hours desired vs working.
* Reviews all outstanding client needs that aren't matched to prioritize to team.
* Review caregiver feedback and assign reach out to those that require follow up.
* Performs other job-related duties as assigned
Education and Experience:
* Bachelor's degree in Human Resources, Business, Communication, or relevant field preferred.
* High school diploma or GED required.
* Three (3) years of previous sales, retail, or customer service experience preferred.
* Leadership experience of at least two (2) years is strongly preferred.
Required Skills and Abilities:
* Exceptional communication and conflict-resolution skills.
* Highly organized with strong attention to detail.
* Excellent interpersonal skills.
* Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, and Power Point).
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer.
* Ability to travel within geographic area as needed (up to 50%)