Service supervisor jobs in Eugene, OR

Job Title: Customer Service Manager

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job Title: Customer Service Manager

The pay range per hour is $22.75 - $38.65 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals, experience building a guest first team culture and driving loyalty programs Guest engagement; problem solving and resolution Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day. Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path. Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture. With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues. Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events. Evaluate candidates for open positions and develop a guest-centric team. Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends). Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed. Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices If applicable, as a key carrier, follow all safe and secure training and processes. Address all store emergency and compliance needs. All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not Lead and hold others accountable Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team Manage workload and prioritize tasks independently and with a team Welcoming and helpful attitude Effective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Climb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: * Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere. * Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. * Computer skills, including Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and employee relations. Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape': * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. * Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Friends of the Children - Lane County is a vibrant, active chapter of a 30-year-old national professional mentoring network, proven to disrupt generational poverty by providing paid, professional mentors that work with children throughout their childhood and wraparound services for their caregivers. 12+ years - no matter what. Friends - Lane County is seeking a Family Engagement Services Team Lead who is both a fierce advocate and a skilled clinical thinker: someone who can build trust with caregivers while also leading needs assessments, service planning, and triage decisions for families facing high levels of risk. The right leader will ensure that every aspect of the organization's mission is executed with full engagement of communities impacted by our work. Are you looking to make a difference in the lives of children and families who need it most? As the Family Engagement Services Team Lead, you will lead a small, growing and mighty Family Engagement unit. You will be responsible for building and overseeing a structured process for assessing caregiver and family needs, creating clear, actionable service plans, and determining how to triage limited resources toward the highest-impact supports for the 80+ families served by our organization. Some of the things you would do in this role: * Co-develop individual goals and service plans with caregivers that build protective factors and advance family stability, using data from assessments and Treatment Plans to prioritize next steps. * Collaborate and strategize with parents to overcome barriers and successfully connect family with outside support systems and organizations * Lead and refine a strengths-based family needs assessment process that looks across multiple domains (housing, mental health, safety, education, employment, social supports, etc.). * Make and guide triage decisions: which needs are most urgent, what level of response is needed, and which partners or internal resources are best suited to respond. * Partner closely with the Program Director to establish and maintain priority partnerships with community providers that can meet the most frequent and pressing needs identified through assessments. The ideal candidate will have: The ideal candidate is both relationship-driven and systems-minded, with proven experience moving from assessment to action. * At least a bachelor's degree in mental health, social work, or related field, and/or comparable experience with at least 5 years in an appropriate behavioral health, child welfare, or family-serving setting. * Demonstrated experience conducting structured needs assessments with families or clients, interpreting findings, and turning them into clear service plans. * Experience leading triage or case review processes (for example, prioritizing referrals, determining level of care, or coordinating multidisciplinary responses). * One to three years in a leadership or management role with supervisory responsibilities. * Deep experience working with youth and caregivers who have experienced significant trauma, and strong grounding in trauma-informed, culturally responsive practice. * Bilingual (Spanish/English) strongly preferred. Additional compensation will be considered for applicants that can pass CLSS written/verbal proficiency. What you'll experience: * A collaborative, mission-driven workplace that respects work-life balance and offers ongoing professional development. * A committed Program Director who will partner with you to grow a responsive, data-informed Family Engagement program. * The chance to implement and innovate on an evidence-based model inside a supportive national network. * The opportunity to directly influence how families are assessed, supported, and prioritized - and to see that work change trajectories for children and caregivers in Lane County. What we have to offer: * Salary: $55-65,000 annually based on experience in family services. * Comprehensive Benefits Package including healthcare, dental, paid vacation, sick leave, and 401(k). * Location: Eugene, Oregon, serving all of Lane County; some evening and non-traditional hours required Intrigued? Want to know more? To learn more about the position's responsibilities and qualifications, see below: The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position. They are not intended as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified. Essential Functions and Responsibilities: * Co-develop individual goals and service plans with caregivers that build protective factors and advance family stability, using data from assessments and Treatment Plans to prioritize next steps. * Collaborate and strategize with parents to overcome barriers and successfully connect family with outside support systems and organizations * Lead and refine a strengths-based family needs assessment process that looks across multiple domains (housing, mental health, safety, education, employment, social supports, etc.). * Make and guide triage decisions: which needs are most urgent, what level of response is needed, and which partners or internal resources are best suited to respond. * Help guide activities of the Family Engagement Team to meet benchmarks for direct service each week. * Ensure that all caregiver contact, assessment, service planning, and referral activity is documented accurately and on time in the organization's databases. * Provide regular case consultation, as needed, to Family Engagement Specialists (FES), Professional mentors and members of the clinical team. * Use data (database reports, caregiver surveys, outcomes) to identify emerging patterns in family needs and shape program priorities and partnerships. * Provide informal parent skill-building by proactively reflecting on their positive practices and provide connections to more formal parent skill-building opportunities. * Partner closely with the Program Director to establish and maintain priority partnerships with community providers that can meet the most frequent and pressing needs identified through assessments. * Attend and actively participate in team meeting and staff functions. * Safely Transport children/caregivers in personal vehicle or company vehicle as needed. * Maintain confidential or sensitive information * Provide information and support to the executive team on related activities. * Fulfill other responsibilities as requested. Additional Responsibilities: * Lead, coach, and evaluate Family Engagement Specialists, modeling trauma-informed, culturally responsive practice. * Plan and oversee caregiver groups such as Parent Cafés and KEEP, aligning topics with themes emerging from needs assessments. * Lead communication efforts targeting the organization's caregivers, including helping coordinate an annual family engagement event. * Help ensure that all family records are up-to-date. * Serve on the crisis response/on-call rotation and help design clear pathways for response and follow-up when families experience acute crises. Essential Skills and Abilities: * Ability to effectively conduct structured needs assessments with families or clients, interpreting findings, and turning them into clear service plans. * Effectively lead triage or case review processes (for example, prioritizing referrals, determining level of care, or coordinating multidisciplinary responses). * Ability to solve problems, work in a team environment, manage several issues concurrently, and meet deadlines in a fast-paced constantly changing work environment. * Ability to maintain organization of caseloads and create detailed plans based upon needs. * Comfort with data entry and database use; enthusiasm for using data to improve practice. * Willingness to obtain or work toward a Qualified Mental Health Associate (QMHA) or Peer Support Specialist certification. Required Education and Experience: * At least a bachelor's degree in mental health, social work, or related field, and/or comparable experience with at least 5 years in an appropriate behavioral health, child welfare, or family-serving setting. * Preferred: Master's degree in a mental health field and ability to meet QMHA/QMHP standards. * One to three years in a leadership or management role with supervisory responsibilities. * Deep experience working with youth and caregivers who have experienced significant trauma, and strong grounding in trauma-informed, culturally responsive practice. * Knowledge of the child welfare system and community-based resources (housing, mental health, public benefits, workforce, etc.). * Bilingual (Spanish/English) strongly preferred. Additional compensation will be considered for applicants that can pass CLSS written/verbal proficiency. Additional Job Requirements: * Maintain current driver's license, good driving record, and vehicle insurance; * Maintain First Aid/CPR certification; * Transport children/caregiver in a well maintained personal vehicle as needed; * No current condition that could result in loss of consciousness, impaired responsiveness, or otherwise impede safe driving. Working Hours: This is a full-time, exempt position. Due to the nature of the work, work hours are somewhat non-traditional and may include late afternoon and evening work and possibly weekends. We recognize that each employee's working schedule will balance the various elements of a unique role, the needs of the individual children and families, and the Chapter's schedule. Employees are expected to exercise appropriate discretion in this regard. Benefits: Friends of the Children - Lane County cares about the health and well-being of our employees We offer generous vacation and sick leave paid time off, paid holidays, a comprehensive medical benefits package, a 401(k)-retirement plan, and ongoing professional development opportunities. Employees can add optional plans, at employee expense, which include medical coverage for dependents, a Flexible Spending Account, and supplemental life insurance. Compensation: $55,000 - $65,000 annually based on experience in family services. Location: Eugene, Oregon. Serving all of Lane County Cover Letter: Applications without cover letters will not be considered; please use this as an opportunity to convey why you wish to join Friends of the Children - Lane County in this position! Friends of the Children - Lane County is an Equal Opportunity Employer, committed to addressing discriminatory practices. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants. Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Job DescriptionPAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, ORSERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere. Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. Computer skills, including Microsoft Office suite. Leadership skills and mindset. Ability to maintain good customer and employee relations. Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere. Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. Computer skills, including Microsoft Office suite. Leadership skills and mindset. Ability to maintain good customer and employee relations. Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Department: Intercollegiate Athletics Appointment Type and Duration: Regular, Ongoing Salary: Commensurate with experience Compensation Band: OS-OA06-Fiscal Year 2025-2026 FTE: 1.0 Application Review Begins open until filled Special Instructions to Applicants Please provide a resume that clearly outlines relevant work history, including dates of employment and educational background. These details are crucial in evaluating whether applicants meet the qualifications for the position. Department Summary The University of Oregon Intercollegiate Athletic Department's primary purpose is to provide a unique opportunity for student-athletes to be developed, tested, and encouraged to reach their maximum potential in every aspect of their lives. It is the steadfast goal of the Department of Intercollegiate Athletics to provide the most outstanding student-athlete experience by helping them to achieve excellence, both in the classroom and in their chosen sport. The department has approximately 280 administrative & classified employees and hosts over 600,000 spectators annually, and represents the University of Oregon in athletic competition with other universities & colleges. Position Summary The Operations Supervisor's primary responsibility is for the stewardship of multiple Athletic Facilities, housed in the Autzen Complex, supervising facility maintenance, equipment repair, grounds maintenance, and custodial maintenance activities. This position will supervise and coordinate the work of skilled and unskilled workers and various contractors covering a wide array of disciplines. Coordination also includes assisting the Director of Facility Operations with scheduling staff in support of Athletic events and third-party activities occurring within the University of Oregon Athletic Department's facilities. The Operations Supervisor has broad responsibilities, including budget authority, staff supervision, and independent decision-making capability related to the care and upkeep of Athletic facilities. The Operations Supervisor is responsible for the facility maintenance, equipment repair, grounds maintenance, and janitorial activities of the Casanova Center, Moshofsky Center, PK Park, Pape Field, and Autzen Stadium, while supporting all other Athletic Department facilities, complexes, and grounds. The Operations Supervisor reports directly to the Director of Facility Operations and provides leadership and direction to the full time staff members (12) whom they directly supervise. This position is responsible for being a self-starter, strategic planner, and partner in the management/coordination of facility related issues. The Operations Supervisor will also provide leadership and daily direction to other classified staff within the Facilities Department in cooperation with their direct supervisor. Special Requirement: This position will require a valid driver's license and the ability to obtain UO Driver's Certification. Minimum Requirements • 2 years' experience with facility maintenance, grounds, janitorial, and/or event set up. • Experience in one or more of the following trade areas- carpentry, electrical, mechanical, painting, grounds, janitorial, and plumbing. Professional Competencies • Effective communication skills with the ability to understand and convey information in various formats, including instructions provided in written, oral, diagram, and schedule form. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively to customers and members of the organization. • Experience with safety programs and practices. • Must be able to lift 50 lbs., climb a large number of stairs, and work on their feet for long periods of time. • Experience with Microsoft Word, Excel, and Outlook. • This position is subject to long hours, nights, weekends, on-call, and holidays as needed. Preferred Qualifications • 3-5 years of experience in facility maintenance, grounds, janitorial, and/or event set up. • 2+ years' experience in one of the following trade areas - carpentry, electrical, mechanical, painting, grounds, janitorial, and plumbing. • Experience supervising employees, writing schedules, directing work, evaluating work in the field and on paper, disciplining employees, when necessary, and executing payroll. • Experience managing small and medium size projects. • Forklift, Scissor lift, Boom lift certification and/or experience. • Experience in executing events in a support role or leadership role. FLSA Exempt: Yes All offers of employment are contingent upon successful completion of a background check. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website. The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.

Job Description HVAC Service Manager $90,000-$110,000/year with bonus potential up to $120,000 total compensation 120 Hours of Frontloaded PTO If you're a strong leader who knows how to build high-performing teams, elevate technician success, and deliver world-class service, this role is for you. At Reynolds Electric, Plumbing, Heating and Air, leadership is the foundation of great service. You'll join a company where people feel valued, supported, and proud of the work they do every day. Your guidance will help technicians grow, ensure customers receive exceptional service, and continue building a culture of professionalism and collaboration. Why You'll Love Working Here: At Reynolds, we're proud to have one of the most positive, professional, and team-focused cultures in the industry. Our service technicians operate like true professionals, consistently delivering high-quality work that exceeds customer expectations. As the HVAC Service Manager, you'll lead a team you can genuinely be proud of. Our management team is fully committed to your success. You'll have the tools, training, and support to build and maintain a high-performing service department, develop your team, uphold standards, and drive results. With nearly 65 years of reputation for quality and integrity, Reynolds is a place where you can feel proud to lead, contribute, and make a meaningful impact every day. What You'll Do as HVAC Service Manager: You will lead, mentor, and empower a team of service technicians to deliver best-in-class customer experiences while meeting operational and financial goals. Your role drives both team culture and business outcomes. What You'll Do Coach and develop your team of service technicians to meet key performance indicators, including sales conversion, average ticket, and sales per hour. Strengthen sales capabilities through proven techniques such as option-based selling, tech-generated leads (TGLs), and maintenance-to-monetization strategies. Build and maintain a positive, accountable, high-performing team culture that consistently exceeds customer expectations. Conduct field visits, support technicians on complex jobs, and ensure customers feel confident and cared for. Lead weekly service meetings and collaborate with leadership to align department goals and strategies. Use ServiceTitan (preferred) to monitor performance, analyze data, and adjust strategies as needed. Assist with recruiting by interviewing and selecting strong candidates to grow your team. Oversee onboarding and ongoing technical and service training for your team. Ensure safety compliance, adherence to processes, and accurate documentation. What You Bring 3+ years of team leadership or management experience, preferably in a service or technical environment. Proven ability to motivate, coach, and develop a team toward high performance. Confident decision-maker who handles challenges with professionalism and sound judgment. Excellent communication skills, with the ability to present clearly and follow through on commitments. Experience driving revenue, profitability, and technician success. Collaborative, team-first mindset and commitment to outstanding customer service. Experience with ServiceTitan is a plus but not required. HVAC experience and certifications (EPA 608, NATE, etc.) are helpful but not mandatory. What You'll Get Competitive Pay + Bonus Potential Salary range of $90,000 to $110,000 per year based on experience, with a bonus plan tied to gross profit targets. Top performers can earn up to $120,000 in total compensation. Financial Security 401(k) with a 3% company match and $20,000 company-paid life insurance, with options to add coverage for family members. Health & Wellness Medical, dental, and vision coverage for employees, with support for family coverage. Frontloaded PTO + Holidays Start your role with 120 hours of paid time off, plus 7-9 paid holidays per year. Training & Development Ongoing leadership, technical, and professional development opportunities to help you grow. You'll be part of a team that recognizes effort, celebrates achievement, and supports continuous improvement. Join a Team You Can Be Proud Of At Reynolds, your leadership makes a difference. You'll guide a team that respects your expertise, drive results that matter, and shape a service department that delivers excellence every day. See why we were named one of the 100 Best Places to Work in 2024 and 2025. Apply today and take the next step in your career with a company that values your impact and growth.

Job DescriptionDescription: Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team! What we offer: Competitive pay plans - Annual wages range from $180,000-$250,000! Relocation packages Professional Growth and leadership development training Experienced technicians and advisors State of the art facility Quarterly fixed ops meetings company wide Support from multiple dealerships and Service Managers within the Kendall family Large loyal customer base Medical, Dental and Vision insurance Life Insurance 401K plan As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required. Who we are: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients! Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice. Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.

Job DescriptionDescription: Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey! RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven. Job Responsibilities Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims. Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews. Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards. Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service. Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates. Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals. Qualifications Understand the service process. Analysis/problem solving skills. Team leadership and motivation skills to the service staff. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Requirements: Education and Experience Minimum 3-5 years of experience in RV or Auto service operations Experience in a leadership role with demonstrated ability to motivate and manage people. High school diploma or GED required - additional business coursework preferred Benefits Medical, dental, and vision insurance 401K with company match PTO Great company culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role's responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Responsibilities Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports Decide on reward and promotion based on performance Hire and train new employees Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Requirements Proven experience as supervisor or relevant role Familiarity with company policies and legal guidelines of the field Ability to learn a variety of job descriptions Excellent communication and interpersonal skills Outstanding organizational and leadership skills Good knowledge of computers and functions

Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team! What we offer: Competitive compensation plans Relocation packages Professional Growth and leadership development training Experienced technicians and advisors State of the art facility Quarterly fixed ops meetings company wide Support from multiple dealerships and Service Managers within the Kendall family Large loyal customer base Medical, Dental and Vision insurance Life Insurance 401K plan As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required. Who we are: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients! Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice. Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.

Job Description : Drummac, Inc. is an integrated railroad services company that specializes in providing mechanical and janitorial services to the transportation industry. With operations located across the United States, the services we perform range in scope from routine mechanical maintenance, inspections, repairs, audits, cleaning, and specialty railroad services to providing equipment and supplies for the transportation industry with a niche in passenger rail. We provide these services using in-house resources, which enables us to provide best-in-class quality control. JOB SUMMARY: The Assistant Supervisor liaises with the Supervisor to lead the assigned team and site operations to perform the contracted services for the client in a manner consistent with our company values and quality of Performance. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. JOB RESPONSIBILITIES: Works with Supervisor to monitor and lead the operations of the assigned site to ensure the contracted scope of work is followed. Provides technical support to employees. Ensure compliance with Drummac's employment policies, safety rules, scheduled agreements, and Association of American Railroads (AAR)/Federal Railroad Administration (FRA) regulations. Assist with the coordination, creating, and publishing of weekly schedules for the team which align with the budget as assigned. Monitors operations to ensure that staff members comply with all safety rules and work task assignments and provides training to staff to ensure safe and consistent operations. Promotes safe work activities by conducting and reviewing frequent safety audits and sets expectations of direct reports to ensure safe practices are followed at all times. Supervises employee performance and coaches each team member to develop the team for success. Assist with new hire training, policy and procedure compliance, and disciplinary counseling. Assist with processing timecards and maintaining vacation schedules as needed Requires constant and close interaction with the management team as well as Drummac's client. Troubleshoots passenger cars including but not limited to toilet systems, air conditioning systems, doors, panels, lights, electrical systems, and brake systems along with making any necessary repairs. Completes regulatory, client, and Drummac-required paperwork. Performs necessary electrical tests, removes, disassembles, replaces, repairs, modifies, rebuilds, assembles, adjusts, and maintains batteries and all electrical equipment or components on locomotives. Communicates written and/or verbal findings of inspections to the Supervisor and Regional Manager. Wears and uses required protective equipment while working. Takes responsibility for own safety while on the job and drives a safety focus with the entire team. Travel periodically as needed (typically no more than 25% travel or as directed by management). Performs other duties as assigned. QUALIFICATIONS: Valid driver's license is required. Requires High School Diploma or GED (or equivalent reading, writing, and reasoning skills). Trade school or formal railroad locomotive or diesel mechanical maintenance is desired, though mechanical training will be provided for the right candidate. Requires 49 CFR 238, 229, 218, and 236 qualifications, though Drummac will provide training to the right candidate in these areas. Strong communication (both written and verbal), analytical, and persuasive skills and ability to interact effectively with all levels of clients, employees, and leadership. Must be able to multi-task and have strong time management, organizational, and problem-solving skills. General working knowledge of FRA regulations, OSHA 1910 and 1926 standards, DOT standards and other applicable federal, state, and local regulatory standards. General understanding of equipment capabilities and requirements of different types of jobs. Ability to work in a wide range of environments including those involving hazardous conditions which may require lifting or exerting force exceeding 50 lbs. Must have appropriate licenses and certifications. Ability to work in excess of regularly scheduled hours when necessary. Ability to travel overnight as required by business needs. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search, and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. Drummac is committed to providing equal employment opportunities in a drug free work environment to all employees and applicants without regard to race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws. Drummac, Inc. is an Equal Opportunity Employer.

This onsite position is responsible for managing the Loan Servicing Collateral functions and duties. This includes making sure that the collateral is perfected, all documents are received and properly imaged, insurance is tracked, paid loans are processed, and other post loan closing duties. The position works closely with the other members of the Loan Support team. This position requires close interaction with other departments and branches in a tactful and positive manner. The understanding of loan documentation from creation to completion of a loan file will be required. JOB SPECIFICATIONS: Education: High School Graduate or equivalent Experience: Three years of loan experience is preferred ESSENTIAL FUNCTIONS: Responsible for supervision of loan servicing collateral employees including training, employee performance management, and addressing employee matters. Assist Loan Support Manager with interviewing and hiring loan servicing collateral employees. Track daily work related to Loan Servicing Collateral duties and ensure compliance with all procedures and regulations. Assist Loan Support Manager with creation and maintaining processes and procedures. Assist and manage the receiving, reviewing, and scanning of original documents and e-signed documents to imaging system Assist with creating, setup, and maintaining physical loan files Review and process Loan Support pending ticklers and post close loan documents Review, process, and manage post close lender pending tickler documents Review files and loan imaging for completeness File and amend UCC Filings, as needed File and process UCC and Fixture Filing Continuations, as needed Manage tracking hazard insurance policies and the force place process Manage tracking of flood insurance policies and force placing when required by regulation Review and process flood map notifications from vendor to ensure compliance Manage processing paid loans and collateral releases Receive and manage adverse action files then prepare and mail adverse action letters when required Manage the collection and review of HMDA loan data for reporting Manage the processing of payments for property taxes through tax tracking vendor Prepare delinquent property tax notifications Maintain retention standards for loan related documentation Perform certifications, as needed Assist with incoming calls and messages from clients, customers, and bank personnel Backup to print and send loan payment notices to clients Backup to verifying and processing loan related invoices Be familiar with, and adhere to, regulatory compliance policies and procedures relating to this position Be knowledgeable of bank compliance rules and adhere to Bank, Federal and State policy, procedures and banking regulations relating to this position Other duties and special projects as assigned DEMONSTRATED SKILLS: Willingness to work onsite in the Eugene office Knowledge of loan systems and documentation Ability to learn and apply applicable regulations regarding lending and bank policies Experience in Excel, Word, and Outlook Ability to organize, utilize and understand resources used for processes and regulations Ability to communicate by phone, email and face to face in an effective manner Competency in providing exemplary client services in a professional manner Ability to tolerate high levels of stress Ability to adapt quickly to changing tasks, procedures, and priority levels of the workload Competency in communication with clients with tact and diplomacy Ability to work with others in a positive, cooperative manner that supports a team environment Ability to lift 30 lbs. if necessary Ability to transport, manage, organize, and store physical loan files. Ability to sit or stand for long periods Ability to work full-time hours as scheduled RELATIONSHIPS: Responsible to the Loan Support Manager for the fulfillment of functions and responsibilities. Contact with co-workers and the public in a professional manner that will enhance the overall marketing effort of the bank. CORE BEHAVIORS for DELIVERING ON THE PROMISE: Be Genuine- Conduct yourself in a consistent, honest, and compassionate manner Work Ethic- Be willing to go the extra mile for the client, whether internal or external Influence- Be an active player in participating, building, and contributing to service Continuous Learning- Commit to gaining knowledge, skills, and experience on an ongoing basis to better serve the client, increase personal satisfaction, and improve the Bank Team Play- We win together. Individuality is encouraged to advance and enrich the work of the team Problem Solving- Being creative, problem-solving mentality to every situation. See alternative, take initiative, and assume responsibility for your actions Communication- Keep others informed and up to date. Actively listen and learn from each other. Have a Sense of Community- We passionately believe that we're only as strong as the communities we serve, and your involvement is an important part of who we are. Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran's status.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Benefits: 401(k) Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Health insurance At Furry Land Mobile Grooming, we are one of the largest mobile grooming franchise companies in the nation, with operations nationwide and continuous growth. Our mission is to ensure pets lead healthy and comfortable lives. We are dedicated to our animals, our clients, and our team. When our pets inspire us to be more loving and caring, it's no surprise that our grooming team embodies those qualities. Join us and experience a career that loves you back! Benefits/Perks Flexible Schedule Paid Time Off Professional Development Assistance Tips and Bonus Opportunities State-of-the-Art Mobile Grooming Vans Top Industry Compensation Scheduling and Routing Assistance Job Summary Are you passionate about providing exceptional grooming services while leading a community that works together for the love of our furry friends? Furry Land Greensboro/Highpoint is seeking a skilled and enthusiastic Lead Groomer to join our team. We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners. Lead Groomer Responsibilities Onboarding and Training: Welcome new associates and groomers, ensuring completion of all training requirements and annual safety certifications. Mobile Grooming: Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Greensboro area. Professional Services: Provide top-notch grooming services, including bathing, brushing, trimming, and styling according to customer preferences and breed standards. Business Development: Collaborate on local business growth and advertising strategies and oversee their execution. Vehicle Maintenance: Ensure vans are properly maintained, serviced, and registered, overseeing any required repairs. Appointment Management: Schedule and manage appointments, ensuring timely arrivals and maximizing productivity. Customer Service: Address client inquiries and concerns with a friendly and professional demeanor. Lead Groomer Requirements Proven experience as a professional pet groomer with a deep understanding of various grooming techniques, breed-specific cuts, and coat types. Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently. Passion for working with animals and the ability to handle pets of all sizes, temperaments, and breeds. Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service. Strong attention to detail and the ability to consistently deliver high-quality grooming services. Ability to work independently and manage time effectively to meet appointment schedules. Ability to handle and lift all breed sizes. Flexibility to work weekends, holidays, and occasional extended hours based on customer demand. Certification from a reputable grooming school or a similar grooming qualification is highly desirable. A minimum of one year of experience in all breeds of grooming is required. Experience supervising partners or demonstrating an aptitude for training, motivation, sales techniques, and analytical abilities is preferred. Previous supervisory and retail experience is preferred. Compensation: $40,000.00 - $70,000.00 per year Join Our Team Working at Furry Land is not just a job; it's a community of those who work together for the love of pets. Apply now to join our team and experience a career that loves you back! Equal Opportunity Employer Furry Land is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18. Compensation: $40,000.00 - $70,000.00 per year Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we're dedicated to ensuring the lives of pets are healthy and comfortable. We're dedicated to our animals, our clients, and our team. Working at Furry Land is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Furry Land Mobile Grooming Corporate.

Job Description Role: Environmental Services Assistant Manager Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! Responsibilities The EVS Assistant Manager is responsible for managing and supervising environmental services staff, ensuring cleanliness and sanitation standards are met in accordance with federal, state, and local regulations. Assist the EVS Manager in overseeing daily operations of the environmental services team to ensure high standards of cleanliness. Maintain accurate records of cleaning schedules, staff assignments, and inventory of supplies and equipment. Conduct training sessions for staff on cleaning techniques, safety procedures, and infection control measures. Effectively communicate with staff, residents, and facility management regarding operational needs and feedback. Ensure compliance with safety and sanitation policies, including using personal protective equipment (PPE). Perform quality inspections of cleaning tasks and provide constructive feedback to team members. Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, clients, residents, and guests. Perform all other duties as assigned. Qualifications High school diploma or equivalent is required. Previous experience in environmental services, housekeeping, or facilities management is desired. Strong leadership and communication skills with the ability to manage and motivate a team. Knowledge of cleaning methods, materials, and safety regulations. Basic computer skills for record-keeping and report generation. Must comply with COVID-19 vaccination policies. Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods. Residency within the service area is required. Ready to Join Us? If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!