Service supervisor jobs in Fairfield, CT - 538 jobs
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Maintenance Operations Supervisor
Summerhill Associates
Service supervisor job in Katonah, NY
At Summerhill Associates, this role leads the delivery of high-end landscape maintenance across a portfolio of premier properties, ensuring every landscape reflects the company's commitment to exceptional quality and horticultural excellence. The position collaborates closely with clients, landscape architects, and internal teams to preserve design intent while identifying opportunities to enhance and elevate each property.
This is an exciting opportunity to play a key role in shaping maintenance standards, supporting design initiatives, and influencing the long-term success.
Essential Functions:
Oversee and lead the execution of all landscape maintenance functions including weekly landscape maintenance, plant health care, tree pruning and replenishment planting
Responsible for submitting detailed reports every Friday afternoon and communicating completed work performed that week and the upcoming schedule to the company for all assigned accounts
Design, estimate and communicate enhancement and planting opportunities for all landscape maintenance clients with Landscape Architects, Clients and Ownership/Client Representatives
Assist with landscape design projects and become familiar with all aspects of design technology
Effectively work, communicate and follow-up with landscape architects, designers, clients and builders to ensure maintenance of projects matches design intent
Execute all work to the highest horticultural standards
Assist in the development of a maintenance manual for all assigned projects that graphically outlines and adheres to horticultural best practices
Lead the oversight of maintenance accounts, including coordination with sub-contractors, to ensure jobs are executed to the highest standard
Coordinate with sub-contractors, clients and all entities involved in assigned jobs to make sure all aspects of the work are organized, efficient and effectively communicated
Coordinate and communicate information on assigned projects between office and field operations
Role Responsibilities:
Assist with plant sourcing including visiting nurseries to tag plant material for Summerhill Associates as needed
Assist with phases of design projects as needed and if schedule allows. This includes design development, sourcing, plant layout and maintenance
Assist in the execution of safety training for landscape crews on assigned projects. Ensure that training is executed on a frequent basis and reinforced on job sites
Responsible for the training of landscape crews in accordance with the best management practices in all facets of landscape maintenance and horticulture
Ensure job sites are organized and clean
Perform job start up inspections and recommendations with foreperson/field PM
Verify contract specifications for maintenance of plant material are being met
Required Skills/Abilities:
Good verbal and written communication skills
Strong horticultural knowledge
AutoCad, Lumion, Sketch Up and Rhino
Extremely detail-oriented
Ability to read, understand, and execute drawings, and plans
$48k-82k yearly est. 3d ago
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Real Estate Team Lead
Vylla
Service supervisor job in Bridgeport, CT
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$58k-112k yearly est. 5d ago
Authentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Dev 4.2
Service supervisor job in New Haven, CT
Company DescriptionJobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Capital One
Job DescriptionCenter 3 (19075), United States of America, McLean, VirginiaAuthentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers.
At Capital One, you'll be part of a group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. Do you possess an innate desire to learn and work on new and exciting technology and design solutions as it relates to identity and directory services today and into the future? If so, then this opportunity might be for you. We want you to be curious and ask “what if?”
Do you have experience with:
AWS Cloud Infrastructure management
Microsoft's Active Directory
Single Sign-On (SSO)/MFA - Ping, Okta, or similar platform
Azure Active Directory
AWS Directory Services
Microsoft AD on AWS
Google Cloud Directory
Similar LDAP or cloud vendor based platform
Capital One is looking for an experienced Authentication Services Lead Platform Engineer to help drive the enterprise directory strategy forward for the Identity and Access Management organization. As a member of the Authentication Services Platform team within Authentication Services, you will be responsible for developing, engineering, deploying and supporting comprehensive solutions. The Authentication Services Lead Platform Engineer will also be responsible for identifying opportunities for the automation of tasks, processes, or entire solutions. This role is also responsible for leading and driving initiatives as well as identifying any opportunities for improvement in the environment.
Candidates for this role should have expert level knowledge and experience with complex enterprise level Active Directory environments, other enterprise LDAP platforms, Single Sign On (SSO)/MFA, and AWS Cloud Infrastructure management. Candidates should be passionate about delivering a highly secure and stable environment with an eye for continuous improvement. The individual should have experience with integrating new and emerging technologies into an enterprise environment and welcome the opportunity to work on cloud based platforms from AWS, Microsoft, and Google.
Responsibilities
Analyze, design, and support a highly complex, enterprise level Active Directory and Single Sign On services in a hybrid on-premise and cloud hosted environment.
Manage enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory.
Manage enterprise cloud infrastructures in AWS, Azure, and Google cloud platforms
Translate business needs into workable technology solutions that meet the needs of internal customers.
Participate in or lead troubleshooting and incident resolution of complex, high severity incidents
Develop automated solutions using scripts, pipelines, and cloud based server-less computing platforms
Develop detailed architecture, standards, design, and implementation documentation
Analyze the current Authentication Services environment to identify both technical and operational opportunities and develop continuous improvement action plans.
Participate in disaster recovery, capacity planning, performance monitoring and maintenance to ensure high availability.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of experience with Active Directory
At least 6 years of experience with engineering, operational support, and implementation of identity and directory services
At least 6 years of experience with Windows security, delegation of permissions, and group policy management
At least 6 years of experience with AWS Cloud Infrastructure management
Preferred Qualifications
Bachelor's Degree
7+ years of experience supporting Public Key Infrastructure (PKI) and Active Directory Certificate Services
7+ years of experience supporting Active Directory in a cloud hosted environment with AWS, Microsoft Azure, or Google Cloud Platform
7+ years of experience with cloud-based directories Microsoft Azure, AWS Microsoft AD, and Google Cloud Domain Directory
7+ years of experience developing complex scripts in PowerShell, VBScript, YAML, Python or other languages to develop automated solutions
7+ years of experience with Microsoft Identity Manager in an enterprise environment
7+ years of experience developing Infrastructure as Code in cloud hosted environments using Terraform, CloudFormation, or Azure Resource Manager
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $160,200 - $182,800 for Lead Platform EngineerSan Francisco, California (Hybrid On-Site): $169,700 - $193,700 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
$169.7k-193.7k yearly 60d+ ago
Guest Service Supervisor
Global Partners LP 4.2
Service supervisor job in Stamford, CT
Our Guest ServiceSupervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
Supervise employees making sure they are performing all the job duties implemented by management.
Coaching employees by giving them constructive feedback to help perform certain tasks.
Greet guests and provide an enjoyable shopping experience for everyone.
Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
Ensure the 24/7 execution of all guest service programs and processes.
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
Always replenishes products to ensure in-stock conditions.
Address inquiries and complaints from guests.
Check in external and internal vendors per established guidelines.
Additional Job Description:
Must be available to work flexible hours that may include day, nights, weekends and or holidays.
Must be efficient and organized.
Must be at least 18 years of age to be considered for position.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
Work in intermittent temperatures (i.e., cooler, outside, etc.,).
Must have reliable transportation.
High School Diploma High school diploma or equivalent
Pay Range:
$21.11 - $24.55
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead - We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$21.1-24.6 hourly Auto-Apply 36d ago
Division Service Leader - Personal Lines
World Insurance Associates 4.0
Service supervisor job in Brewster, NY
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Summary
The Division Service Leader is responsible for leading, developing, and scaling service operations across multiple units within the Personal Lines division. This role provides strategic and operational leadership to Unit Leaders and Service Leaders, ensuring consistent execution of service delivery models, operational excellence, colleague development, and client experience across the division.
This position partners closely with senior leadership to implement enterprise strategies, drive profitable growth, support acquisition integration, and ensure alignment with World's operating model, workflows, and professional standards. The Division Service Leader is accountable for division-wide performance, talent strategy, and continuous improvement while fostering a collaborative, high-performance culture.
Primary Responsibilities
Strategy, Business, & Financial Leadership
Partners with executive, divisional, and unit leadership to execute enterprise and divisional strategies
Leads division-wide implementation and monitoring of methods, processes, measurements, controls, and structure that drive profitable growth and operational efficiency
Establishes and drives utilization of KPIs and performance dashboards to measure results and inform decision-making
Provides regular updates on division performance, risks, opportunities, and key initiatives through established governance and meeting cadences
Ensures strategic objectives are effectively cascaded to Unit Leaders and service teams
Oversees workforce planning, including management of new and replacement hire requests across the division
Accountable for division-level billing accuracy, cash collections, and financial controls
Ensures integrity and consistency of key data elements across systems and locations
Supports acquisition onboarding and integration efforts, including service model alignment, colleague transition, and process adoption
Client Experience
Owns the Personal Lines client experience strategy and delivery model across the division
Ensures consistent quality, timeliness, and service standards across all units and locations
Partners with Unit Leaders and Producers to align service delivery with client expectations and growth objectives
Ensures service teams maintain disciplined adherence to established workflows, standard operating procedures, and professional excellence standards
Establishes and oversees division-wide new business and renewal planning cadences
Drives consistency in roles, responsibilities, and team structures across all Personal Lines locations
Acts as an escalation point for complex or at-risk client situations and ensures proactive resolution strategies
Ensures delivery of Client Service Plans and adherence to defined scopes of service
Builds strong partnerships with Shared Services to promote a “one team” culture and seamless client experience
Colleague Development & Leadership
Creates a high-performance, accountable culture focused on engagement, development, and results
Establishes a consistent evaluation and talent review cadence to assess leadership capabilities, competencies, and succession readiness
Identifies and supports leadership development opportunities through coaching, mentorship, and stretch assignments
Partners with recruiting to attract, assess, and retain top Personal Lines talent
Ensures onboarding, training, and ongoing education are delivered consistently across the division
Champions diversity, inclusion, and colleague mentorship initiatives
Leads change management efforts related to growth, acquisitions, process enhancements, and technology adoption
Serves as a subject matter expert in the advancement and implementation of new systems, workflows, and best practices
Placement & Carrier Strategy Support
Maintains strong knowledge of Personal Lines products, market trends, and carrier strategies
Builds and sustains senior-level relationships with carrier partners and intermediaries
Ensures placement processes meet quality, timeliness, and consistency standards across the division
Drives alignment with Personal Lines placement specialists and carrier engagement strategies
Oversees adherence to marketing protocols, timelines, and underwriting guidelines
Supports complex placement initiatives and escalations as needed
Ensures carrier insights and changes are communicated effectively to Unit Leaders and service teams
Executive Client & Operational Oversight
Provides strategic oversight for complex or high-value Personal Lines client relationships as needed
Partners with Producers and leadership on client strategy, retention, and growth initiatives
Ensures consistent standards for documentation, system accuracy, and workflow compliance
Oversees effective delegation and utilization of service, support, and shared services resources
Uses data and insights to identify trends, risks, and opportunities for improvement across the division
Position Specific Skills/Qualifications
10+ years of Personal Lines insurance experience with a comprehensive understanding of personal insurance coverages and service models
Demonstrated experience leading and developing leaders across multiple teams, locations, or units
Prior experience supporting or integrating acquisitions strongly preferred
Active state Property & Casualty insurance license required
Proven ability to drive operational excellence, change management, and scalable service models
Strong strategic, analytical, and financial acumen with the ability to interpret and act on performance metrics
Exceptional written, verbal, and interpersonal communication skills
Strong functional knowledge of Excel and Microsoft Office products
Ability to influence across levels, build trust, and partner effectively with internal and external stakeholders
Strong problem-solving, decision-making, and critical-thinking skills
Ability to operate effectively in a fast-paced, growth-oriented environment with a high degree of accountability
Physical Demands & Working Conditions
Physical Demands
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#LI-HZ1
$80k-115k yearly est. Auto-Apply 30d ago
Customer Service Manager
Polarson
Service supervisor job in New Haven, CT
Basic Skills
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Skills
Actively looking for ways to help people.
Persuading others to change their minds or behavior.
Being aware of others' reactions and understanding why they react as they do.
Adjusting actions in relation to others' actions.
Bringing others together and trying to reconcile differences.
Complex Problem Solving Skills
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Analyzing needs and product requirements to create a design.
Writing computer programs for various purposes.
Generating or adapting equipment and technology to serve user needs.
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
System Skills
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills
Managing one's own time and the time of others.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Determining how money will be spent to get the work done, and accounting for these expenditures.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Desktop Computer Skills
Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
Task
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Solicit sales of new or additional services or products.
Order tests that could determine the causes of product malfunctions.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Work Activities
Getting Information
obtain information from individuals
Interacting With Computers
use computers to enter, access or retrieve data
Communicating with Persons Outside Organization
interview customers
write business correspondence
Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
make decisions
Updating and Using Relevant Knowledge
use knowledge of investigation techniques
use knowledge of written communication in sales work
use telephone communication techniques
Processing Information
examine financial documents to verify issue
calculate rates for organization's products or services
detect discrepancies on records or reports
Resolving Conflicts and Negotiating with Others
resolve customer or public complaints
Organizing, Planning, and Prioritizing Work
$57k-104k yearly est. 60d+ ago
Customer Service Supervisor
Sonic Healthcare USA 4.4
Service supervisor job in Hicksville, NY
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
LOCATION: 250 Miller Place, Hicksville, NY 11801
HOURS: 8:30am-5pm (flexibility required); Monday to Friday
FULL TIME: Benefits Eligible
In this role you will:
* Oversee workflow for the department.
* Create an environment that facilitates open communication with team members and acts in a professional and courteous manner when interacting with team and department members.
* Motivate and utilizes staff effectively through fostering a positive, supportive work environment.
* Support departmental staff in the performance of their duties.
* Investigate and resolve problems regarding tests and results in order to ensure accurate and efficient service. s.
* Provide support to the joint venture and attend joint venture related meetings as advised.
* Communicate via, phone, face-to-face and email with other departments in the lab for problem resolution.
* Schedule employee shifts and breaks; responsible for coverage when replacements cannot be found
* Approve time off and overtime
* Documents and records employee productivity
* Documents performance issues and address them accordingly as well as complete annual performance assessments.
* Ensure compliance with HIPAA requirements by respecting and maintaining the confidentiality of information relative to patients and clients.
* Participate in the interview and selection process of candidates.
* Oversee training of new employees and retraining for existing employees.
* Continuously communicates with patients and doctors' offices, and internal departments.
All you need is:
* 2 year Associated Degree or equivalent.
* Minimum 5 years working in a customer service driven environment.
* Minimum 1 year Supervisory experience, preferred.
* Excellent customer service skills including excellent oral and written communication.
* Ability to handle a heavy call volume
* Excellent interpersonal skills with management, team members, patients, clients and partners.
* Ability to make immediate decisions and sound judgment calls.
* Proficient skills in keyboard and operating computer system.
* Leadership abilities to successfully coach, counsel, and motivate staff while maintaining composure and professionalism.
* Proper judgment when exposed to confidential information.
* Creative problem solving skills.
Salary minimum to max is $65,000 to $80,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.
Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.
We'll give you:
* Appreciation for your work
* A feeling of satisfaction that you've helped people
* Opportunity to grow in your profession
* Free lab services for you and your dependents
* Work-life balance, including Paid Time Off and Paid Holidays
* Competitive benefits including medical, dental, and vision insurance
* Help saving for retirement, with a 401(k) plus a company match
* A sense of belonging - we're a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Job Category:
Laboratory Operations
Company:
Sunrise Medical Laboratories, Inc.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$65k-80k yearly Auto-Apply 60d+ ago
Customer Service Manager
Gamer's Choice
Service supervisor job in Islandia, NY
We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support. You'll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In addition, you will manage a team of Customer Service Representatives, ensuring that they are providing high-quality service, consistent with Gamer's Choice's standards.
Key Responsibilities:
Manage a team of Customer Service Representatives, ensuring high-quality customer service is provided to all of our customers.
Respond promptly and professionally to customer inquiries via email, social media, and other platforms.
Resolve customer complaints by identifying the issue, determining the cause, selecting and communicating the best solution, and following up to ensure resolution.
Manage and track incoming customer requests using the company's CRM system.
Provide accurate information regarding products, services, policies, and order status.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Monitor social media channels for customer feedback, questions, and complaints.
Craft clear, brand-appropriate responses while maintaining professionalism in public comment threads.
Escalate sensitive issues to the appropriate team members/leadership team.
Work closely with internal teams, including sales, fulfillment, and marketing, to resolve customer issues.
Document common issues and customer feedback to help inform process improvements and product enhancements.
Qualifications:
2 - 4 years of management experience in a Customer Service environment
5+ years of customer service experience, preferably in a fast-paced or customer-centric environment.
Strong written communication skills with the ability to adapt tone depending on the platform (email vs. social media).
Experience using CRM or ticketing systems.
Comfortable navigating multiple digital tools and multitasking between channels.
Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience.
Strong problem-solving skills and attention to detail.
Experience managing customer communications on social media is a plus.
Benefits:
Health, dental, and vision insurance
Paid time off
401k
Employee Discounts
Gym Membership Reimbursements
Salary Range: $25.00 - $40.00 DOE
EEO/AAP Statement: Gamer's Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer's Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.
$25-40 hourly 20d ago
Field Service Supervisor
Star Group 4.2
Service supervisor job in Farmingdale, NY
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field ServiceSupervisor.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Field ServiceSupervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed.
Specific duties include:
Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position
Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians
Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis
Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner
Resolves excessive consumption problems
Stays abreast of industry technological developments and conveys this knowledge to team members
Attends District safety meetings; interfaces effectively with other internal departments
Promotes and supports the brand
Requirements:
As a Field ServiceSupervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
3+ years related supervisory experience
HVAC industry experience preferred; and/or related industry experience a plus
Exceptional leadership skills a must
Valid driver's license and clean driving record
Benefits
As a Field ServiceSupervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Medical coverage
Dental coverage
Retirement Savings
Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
$37k-54k yearly est. 1d ago
Customer Service
Liberty Moving and Storage
Service supervisor job in Commack, NY
Customer Service Salary Range: $24/hour At Liberty Moving & Storage, we believe in taking care of our team. Here's what you can expect: * Medical Insurance - Coverage begins on the 1st of the month following 30 days of employment.
* The company contributes toward the cost of your medical plan, and we also provide a generous Health Reimbursement Arrangement (HRA) to help offset out-of-pocket expenses.
* Dental & Vision Insurance - Coverage begins on the 1st of the month following 30 days of employment.
* These plans are 100% employee-funded at a minimal expense, giving you affordable access to additional coverage.
* 401(k) Retirement Savings Plan - Eligible on the 1st of the month after completing 1 year of service.
* Includes a company match to help grow your retirement savings.
Location: Commack, NY - Must be able to work on-site
Overview: The Logistics Coordinator will be a key member of our growing move management team, operating primarily from Commack, NY. This role encompasses managing all tasks required to ensure smooth relocations for customers domestically and internationally while working closely with our van line partners, Mayflower and United Van Lines. The Logistics Coordinator will report directly to the Customer ServiceSupervisor.
Essential Responsibilities:
* Manage Mover's Suite Move Management and BlueZone software, including service orders for van lines and car carriers.
* Provide exceptional customer service to internal counselors, household goods networks, and assignees, ensuring compliance with established policies.
* Build and maintain strong relationships with network and non-network providers to facilitate successful relocations.
* Act as a subject matter expert for household goods activities and provide clear, timely communication to stakeholders.
* Ensure data accuracy by entering and maintaining relocation-related details in company systems.
* Generate and analyze reports to meet internal and client-specific requirements.
* Participate in regular reviews of household goods operations, providing updates and recommendations to management and clients.
* Show adaptability and creativity when completing assignments, and seek opportunities for professional growth.
* Support the implementation of new business processes, vendors, or services related to household goods relocations.
* Foster positive relationships with colleagues, management, and customers to maintain a collaborative work environment.
Qualifications and Skills:
* Strong verbal and written communication skills.
* High attention to detail and a customer-centric approach.
* Proven ability to multitask, prioritize, and meet deadlines in a dynamic environment.
* Proficiency in Microsoft Office Suite and other related software applications.
* Strong interpersonal and teamwork skills.
* Ability to work under pressure in a fast-paced environment.
* Must live in NY and be able to commute daily to our Commack office.
Preferred Experience:
* College degree or equivalent work experience.
* Experience in domestic and international household goods transportation.
$24 hourly 60d+ ago
Retail Customer Service Manager
Michaels 4.2
Service supervisor job in Westport, CT
Store - WESTPORT, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$18.25 - $23.30
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$18.3-23.3 hourly Auto-Apply 6d ago
Culinary Services Director
InspĪR Modern Senior Living
Service supervisor job in Orange, CT
Job Title: Culinary Services Director Employment Type: Full-Time Salary Range: Competitive Department: Dining Services
About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Summery: This position has overall responsibility for the daily operations of the culinary services department. Performs duties in compliance with established company policies and procedures and operates in a professional manner. Ensures the residents are provided a high quality dining experience. Ensures the department follows all policies and procedures, is adequately staffed and the highest quality standards are met. May be called upon to perform other duties as required. All responsibilities will be conducted in a manner that is consistent with the Maplewood Senior Living philosophy.
Essential Functions:
Is responsible for the overall financial and operational responsibility for dining room service and culinary operations
Creates and plans weekly menus within the community
Ensures compliance with federal, state, and local sanitation regulations.
Maintains cleanliness of all work areas
Conducts routine safety inspections of dining room, food storage areas, chemical storage areas, and food receiving area. Communicates “action items” to Environmental Services Director and Executive Director
Demonstrates attention to detail with regard to food quality, presentation, and dining room environmental standards.
Develops and maintains quality, objective, and standards
Meets with dining staff bi-monthly and reports minutes and action items to the Executive Director
Develops and maintains a good working relationship with administration and inter-department personnel, as well as other communities to assure that the services offered can be properly maintained to meet the needs of the residents.
Prepares all monthly food service reports
Maintains food and supply expenses to budget or forecast
Places orders for food and supplies through authorized vendors
Completes physical food inventories
Plans, develops, organizes, implements, evaluates, and directs the operations in food and beverage services
Makes written and oral reports/recommendations to the Executive Director concerning the operations of the food service departments in the communities.
Maintains daily log of freezer, refrigeration, hot and cold food holding temperatures
Assures that the communities maintain a clean and safe manner assuring that food service safety and sanitation are maintained to perform services
Supports the community and regional cluster sales efforts with marketing events, programs, etc. Provides support during sales/site visits
Required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
May be required to work extended hours up to 16 hours per day
Other duties as deemed necessary and appropriate
Management Responsibilities
Manages the departmental staffing and labor costs, including overtime
Recruits and evaluates all culinary services staff
Assures dining associates are performing job specific responsibilities • Responsible for overseeing culinary services calendar
Education/Experience/Licensure/Certification
Degree in Culinary Arts preferred
3 to 5 years previous experience in food production/management
Must have a Serve Safe certification or become certified within 90 days of hire date
Must have basic knowledge of food preparation procedures, proper dining room service etiquette as well as related Health Department regulations and guidelines pertaining to food service operations.
Why You'll Love working for Us:
Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
Growth Opportunities: We promote and foster career development and continuous learning.
Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
$89k-145k yearly est. 11d ago
Customer Service Manager
Raymour & Flanigan Furniture 4.6
Service supervisor job in Norwalk, CT
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.
* Successfully lead, build and develop a team for modeling service excellence
* Maintain associate payroll, benefit and performance information
* Hire, coach, mentor and develop associates
* Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
* Display initiative to succeed in an entrepreneurial culture.
* Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.
* Multi- task within a fast paced service environment.
* Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
* Provide responsive communication of information to Director of Customer Care, associates and customers.
* Proactively resolve escalated customer issues.
* Able to identify opportunities and find solutions for continuous improvement
* Problem-solve, organize and balance multiple priorities within a fast-paced environment.
* Maintain composure when handling unexpected challenges and competing demands.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Minimum three years' management experience in a customer service or retail environment.
* Proficient in PC-based applications.
* Leadership skills required.
* Bachelor's degree preferred.
* Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$33k-52k yearly est. 37d ago
Member Services Supervisor
Larchmont Yacht Club 3.0
Service supervisor job in Larchmont, NY
Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation
About Larchmont Yacht Club
Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence.
Position Overview
The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience.
This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment.
Key Responsibilities
Member & Guest Services
Greet members and guests warmly, providing a personalized and professional experience.
Manage guest check-ins, check-outs, and reservations with accuracy and care.
Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service.
Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination.
Address and resolve member concerns promptly and with discretion, ensuring satisfaction.
Front Desk & Operations
Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service.
Manage same-day and future reservations, cancellations, and updates.
Maintain current knowledge of club events and activities to assist members effectively.
Operate the club's property management system (PMS) accurately and efficiently.
Handle cash and credit transactions in compliance with club policy.
Maintain a polished, organized, and welcoming front desk and lobby environment.
Prepare and distribute daily event and function sheets to ensure all departments are informed.
Promote a culture of professionalism, accountability, and hospitality within the member services team.
Retail Management
Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests.
Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts.
Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences.
Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items.
Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling.
Train and oversee retail staff or seasonal associates to uphold the club's service standards.
Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results.
Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality.
Communication & Coordination
Answer and direct phone calls professionally, providing accurate information.
Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations.
Attend meetings and training sessions to stay informed of club policies, events, and best practices.
Support administrative needs across departments, fostering teamwork and consistency in service.
Qualifications
Qualifications & Experience
High school diploma or GED required; some college coursework preferred.
At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred.
Experience in retail management, including inventory control, ordering, and visual merchandising, preferred.
Supervisory experience in scheduling and managing service or support teams strongly preferred.
Proficiency with PMS, Microsoft Office, Google Suite, and POS systems.
Strong multitasking skills and the ability to remain calm and professional under pressure.
Excellent verbal and written communication skills.
A polished, professional appearance and demeanor consistent with the club's culture.
Ability to take initiative while working collaboratively within a team.
Familiarity with basic accounting and cash handling preferred.
Work Environment & Physical Requirements
Must be able to stand, walk, and sit for extended periods.
Occasional bending, lifting (up to 20 lbs), and reaching may be required.
Comfortable working in a dynamic, high-touch hospitality setting.
Schedule & Availability
Flexibility required: shifts may include mornings, evenings, weekends, and holidays.
Limited time off during peak seasons to maintain the club's exceptional service standards.
Why Join Larchmont Yacht Club?
Work at one of the most prestigious private yacht clubs in the country.
Join a professional, close-knit, service-driven team.
Enjoy a scenic waterfront workplace with engaged and appreciative members.
Opportunities for career growth and professional development within the hospitality and private-club industry.
Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
$28-31 hourly 10d ago
Call Center Supervisor
408&&Polarsonalm
Service supervisor job in Hauppauge, NY
Supervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
• Monitors productivity of customer service representatives.
• Monitors calls to observe accuracy and conformity to company policies.
• Answers questions to address customer complaints.
• Performs other related duties as assigned.
$35k-58k yearly est. 60d+ ago
Residential Assistant Supervisor - Mental Health
Options for Community Living, Inc. 4.0
Service supervisor job in Huntington Station, NY
Job Description
Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island.
*$500 Sign-on Bonus!*
Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements:
High School Diploma or the equivalent, Bachelor's degree preferred.
At least 1 year of experience working in a setting with people with mental illness
QMHS Standard preferred.
Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.
This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers!
Our Benefits include:
Medical, Dental and Vision Insurance
Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
403(b) retirement plan with an employer match
Employee Assistance Program
Tuition Assistance
Wellness Initiatives
Paid Training & On-the-Job Training
Promotional Opportunities
Mileage reimbursement
Life Insurance
Flexible Spending Account
Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.)
The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).
Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week)
Location: In person; Huntington Station, NY or Oakdale, NY
Pay Type: Non-exempt
Responsibilities:
The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below.
Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained.
Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching.
Provide documented supervision to assigned staff at least monthly.
Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention.
Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites.
Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount.
Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits.
Ensure vehicle maintenance is up to date. Schedule service as needed.
Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention.
Plan weekend activities and assist with agency-wide events for residents.
Provide transportation to residents as needed.
Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed.
In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis.
Oversee meal planning for the site and plan for shopping, staying within budget.
Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits.
Conduct weekly house meetings at the community residence.
Assist residents with maintaining their benefits.
Maintain client account records and ensure they are up to date.
Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month.
Salary Range$41,860-$54,600 USD
Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
$41.9k-54.6k yearly 6d ago
Regional Supervisor, Pre-K Before & After School Programs
Healthy Kids Programs
Service supervisor job in Yonkers, NY
WHO WE ARE: Healthy Kids is not just another childcare provider. We are Inc. 5,000's fastest-growing provider of Early Learning, Before and After School, and Summer Camp Programs with over 100 locations and growing. We are a certified benefit corporation on a mission to reinvent accessible and affordable childcare for today's families and create opportunities for our team to do what they love (and feel valued while doing it). Join our award-winning community and dive into a world of excitement, growth, and endless possibilities. Check out what it's like to work with us at ***********************************************
We are seeking a dedicated and experienced Part-Time Regional Supervisor to oversee Before and After School Programs serving Pre-K students across multiple locations in Westchester and Putnam Counties. The Supervisor will provide leadership, operational oversight, and program quality assurance for several school-based sites, ensuring that all programs meet Healthy Kids, district, and OCFS standards. This position is ideal for an educator or administrator passionate about early learning, child development, and team leadership who is looking for a flexible, school-year schedule.
PAY: $35.00 - $40.00 per hour (based on qualifications and experience)
JOB STATUS: Part-time, non-exempt
SCHEDULE: 200 days total
180 school days (aligned with district calendar)
20 planning days (5 in July and 15 in August prior to the school year)
HOURS: Approximately 25-30 hours per week (typically mid-morning through afternoon; some flexibility required for site visits and meetings)
KEY RESPONSIBILITIES:
Oversee daily operations of multiple Before and After School programs for Pre-K students in Westchester and Putnam Counties.
Supervise and support Site Directors, Teachers, and Assistants to ensure consistent program quality and compliance.
Ensure adherence to OCFS regulations, district contracts, and Healthy Kids policies.
Collaborate with school district administrators to maintain strong partnerships and ensure alignment with district goals.
Monitor classroom environments and provide coaching to enhance early learning practices.
Support implementation of developmentally appropriate activities promoting social, emotional, and academic growth.
Manage staff schedules, ratios, attendance, and professional development.
Assist with hiring, onboarding, and training of new staff members.
Build strong relationships with families and school partners through open, positive communication.
Participate in program evaluation and continuous improvement processes (ECERS, QUALITYstarsNY, NAEYC).
Requirements
MINIMUM QUALIFICATIONS:
Current NYS teaching certificate valid for service in early childhood or elementary grades (Birth-Grade 2, N-6, or equivalent).
Bachelor's degree (Master's preferred) in Early Childhood Education, Elementary Education, Child Development, or a related field.
Minimum 3 years of experience in early childhood education, school-age childcare, or program administration.
At least 2 years of experience as a Pre-K lead teacher.
Demonstrated ability to manage multiple sites and lead a team of educators effectively.
ADDITIONAL QUALIFICATIONS:
Strong knowledge of OCFS regulations and early childhood education standards.
Familiarity with Creative Curriculum, ECERS, and QUALITYstarsNY preferred.
Warm, professional, and approachable leadership style with strong communication and organizational skills.
Commitment to diversity, inclusion, and family engagement.
Ability to travel between multiple sites within Westchester and Putnam Counties.
Must have the physical ability to participate in program activities and lift up to 50 lbs. if needed.
PART-TIME PERKS:
Telehealth Benefits: Stay healthy and happy with access to virtual care
Vision Insurance: Keep your vision clear-because we want you to see your future with us!
Dental Insurance: Smile bright with dental coverage that keeps you healthy from the inside out.
AFLAC Supplemental Plans: Because we believe in going above and beyond to take care of our team.
401(k) for eligible employees: Yep, we're serious about your future too!
Paid Sick Time Off: Because your health should always come first.
On-Demand Pay: Why wait for payday when you can have your money when you need it?
Career Development: Level up your skills and expertise on us!
Growth Opportunities: We're growing and we need people to grow with us!
Healthy Kids is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com
Salary Description $35.00 - $40.00 per hour
$35-40 hourly 21d ago
Office Supervisor
Artech Information System 4.8
Service supervisor job in Brookville, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Office Supervisor
Location: Brookville NY 11545
Duration: 7 Months (Chance of Extension)
Job Description:
· Responsible for general office function.
· Supervises completion of basic accounting reports, which may include payroll, A/P, A/R, sales reporting, inventory and operating statements.
· Reports to Business Manager.
Additional Information
For more information, please contact
Pankhuri Raizada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown NJ, 07960
************
pankhuri.raizada@artechinfo
$53k-72k yearly est. 60d+ ago
Director of OCD Services
Silver Hill Hospital 4.2
Service supervisor job in New Canaan, CT
The Director of OCD Services will provide clinical leadership, oversight, and direct care within Silver Hill Hospital's OCD Services Program across all levels of care. This position will be responsible for designing, planning, implementing and leading a new residential program for OCD. In addition, the Director will be responsible for recruiting and supervising clinical staff specializing in OCD treatment, ensuring high-quality delivery of Exposure and Response Prevention (ERP) and other evidence-based interventions, and advancing program initiatives related to OCD and related disorders. The Director of OCD Services will also provide individual and group treatment, psychological assessment, and consultation as part of an interdisciplinary team to ensure patient-centered, evidence-based care throughout the Hospital. This position will report to the Director of Psychology.
Duties/Responsibilities:
Designs, plans, implements and leads a new residential program for OCD.
Provides accountability and oversight of OCD Services across all hospital levels of care.
Recruits, supervises, and evaluates clinical staff specializing in OCD and related disorders.
Supervises, coaches, and evaluates direct reports, fostering ongoing professional development and providing performance appraisals.
Oversees delivery, training, and fidelity monitoring of ERP and other evidence-based interventions.
Develops, implements, and monitors standardized clinical pathways, protocols, documentation practices, and quality standards specific to OCD treatment.
Oversees measurement-based care strategies, data tracking, and outcomes reporting for the OCD program.
Collaborates with program leadership on evaluation, planning, and enhancement of specialty OCD initiatives.
Serves as an ambassador for the OCD program, including communicating program offerings to internal stakeholders, external referrers, and the business development team.
Provides intensive, individual psychotherapy for adults. Facilitates group psychoeducation and group therapies, with consideration of the role of dyadic and group work in the context of a house-based treatment milieu and overarching therapeutic community context.
Conducts psychological assessments for assigned Residential patients, primarily, and other patients at Silver Hill Hospital, as availability allows.
Attends and participates in inter-disciplinary treatment team meeting, and other clinical rounds, to review clinical progress, testing results, determine further needs for assessment and specialized interventions, and assist team in developing case formulations.
Attends administrative meetings and team huddles to ensure assessments of patients includes appropriate safety monitoring and follow-up of intervention questions, as well as appropriate care
Monitors needs for clinical services and identifies opportunities for new services, including strengthening relationships with external referrers and coordinating care around referred patients.
Works collaboratively with other departments and disciplines, to develop strategies and processes to ensure that high quality clinical care is consistently provided in accordance with quality standards of care, and that services are appropriately documented. Coordinates training of psychology interns and/or psychology fellows on documentation.
Collaborates with Patient Experience Department on clinical initiatives identified through patient and family feedback.
Effectively communicates changes in clinical care, safety status, or risk level with internal or external stakeholders.
Fosters cohesive teams and create an inclusive team environment where all voices are welcomed.
Provides care appropriate to the to the ages of the patients served.
Ensures all policies and procedures for psychology services reflect best practices.
Performs other duties and responsibilities as assigned.
Required Skills/Abilities:
Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations.
Experience with electronic medical records.
Basic computer skills (Microsoft Office applications)
Ability to conceptualize patients from multiple perspectives.
Education and Experience:
PhD or PsyD in Counseling or Clinical Psychology.
Licensed in the state of Connecticut.
CPR BLS & CPI certification, after hire and before assignment to direct patient care.
7 to 10 years' experience providing high quality psychological interventions with complex patients.
Postdoctoral supervision experience and/or postdoctoral training in psychological treatment and assessment.
Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant is able to handle the job requirements. Employment decisions will be based on merit, qualifications and abilities.
$113k-152k yearly est. Auto-Apply 14d ago
Airport Service Concierge
JSX
Service supervisor job in Harrison, NY
This Is How We Fly
At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role:
As an Airport Services Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential.
A Day in the Life:
You'll be assigned to one of the following key roles each shift, depending on the needs of the day:
Check-in Agent:
Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials.
Boarding Agent:
Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures.
Security Screening Support:
Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.
Ground Security Coordinator (GSC):
Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities.
Additional responsibilities include:
Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.
Why You'll Love This Role:
Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support.
No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment.
Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences.
Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations.
What Makes a Successful Airport Service Concierge?
We're looking for someone who is:
Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating.
Customer-Focused: You're passionate about exceeding Customer expectations.
Collaborative: You know how to work seamlessly with cross-functional teams.
Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
Proactive: You anticipate needs, take initiative, and solve problems before they arise.
Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience
Requirements:
In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.
High school diploma or GED
Ability to occasionally lift 75+ pounds
Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
Preferred Experience:
2+ years of customer service experience.
Aviation experience.
Skills, Licenses, & Certifications:
Current and valid Driver's license required.
Important Safety and Security Requirements:
All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for:
Monitoring the operational environment and reporting safety risks in real time
Ensuring compliance with updated policies, alerts, and regulatory guidance
Maintaining personal readiness for safety-sensitive duties
Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines
Pay & Perks:
Compensation is $19.00/hour. This was established after performing market research and is aligned with our approach to compensation.
Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
401(k) match: 50% of your first 8%
Generous PTO: Take time to recharge with our flexible PTO plan.
Additional Information:
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc).
JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
How much does a service supervisor earn in Fairfield, CT?
The average service supervisor in Fairfield, CT earns between $37,000 and $100,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Fairfield, CT
$61,000
What are the biggest employers of Service Supervisors in Fairfield, CT?
The biggest employers of Service Supervisors in Fairfield, CT are: