Supervisor, Ramp and Customer Services
Service supervisor job in Fargo, ND
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customer service issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customer service experience preferred
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplyField Service Supervisor - HAZMAT Emergency Response
Service supervisor job in Fargo, ND
Clean Harbors in Fargo, ND is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
This is our newest Field Service location in the region! Please note this will be a traveling position in the beginning as we build up our book of business in the area. All Field Service positions require new hires to attend our two week Academy training out of state. Expenses are covered by the company and it is paid training.
Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Starting pay $28-34/hr
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Responsibilities
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Read work order and ensures all required equipment is available and operational prior to starting jobs
Inspects equipment and general work area prior to starting any job
Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
Communicate Performs preventative and corrective maintenance on equipment when required
Completes all appropriate paperwork including service receipts, and submits to designated management
Train Technicians I and II in equipment operation and service line processes
Operate all necessary equipment in service line in accordance with operation training and safety procedures
Practice safety procedures in accordance with training and guidelines when working
Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
Maintain good housekeeping and cleanliness in the cleaning areas
Check equipment at the start of each shift
Lead safety meeting and ensure HPC safety policies are followed
Meet progress deadlines and efficiently utilizes resources
Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
Enforce Company employee policies and may remove employee from job when required
Follow all local, state (provincial) and federal compliance regulations and rules
Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
Safely observe all corporate operating guidelines and procedures
Observe all company environmental health and safety operating guidelines
Performs other duties as assigned
By position, ability to be on call for emergency response on rotating basis every other week
By position, site-remediation, equipment decontamination, and the handling of hazardous materials
Qualifications
Environmental field service operations, construction, manufacturing, or similar industry experience
Ability to travel overnight up to 2-4 nights per month
Ability to be on-call for emergency response situations
Ability to pull a trailer via pick-up truck preferred
Ability to interface with clients and management
Ability to manage project related vendors
Ability to manage, reconcile, and review all job-related documentation
Ability to work in confined spaces for periods of time
Valid Driver's license
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Experience in industrial emergency response, Hazmat clean-up, confined space entry
Supervising/working in confined spaces
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *CH
Auto-ApplyFleet Equipment Services Supervisor 3031919
Service supervisor job in Fargo, ND
Job ID 3031919 Salary Range From 6075.00 To 6075.00 Monthly Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Administrative North Dakota Department of Transportation Fargo District, Fargo, ND
Shape the Future of Transportation with the North Dakota Department of Transportation!
Are you ready to make a real impact? The North Dakota Department of Transportation is looking for dedicated and skilled professionals to join our team. This is your chance to play a vital role in creating safe, efficient, and innovative transportation solutions that serve communities across our state. We uphold the values of professionalism, respect, integrity, dedication, and excellence in everything we do. If you're seeking a rewarding career with purpose, we encourage you to apply today!
NDDOT Starting Salary: $6,075 / month
At the North Dakota Department of Transportation, we owe our success to our Team and processes. As a Fleet and Equipment Services Supervisor in our Fargo District, you will manage the maintenance repair shop and supervise, plan, and assign work in the shop. You will effectively run daily shop operations and help diagnose major mechanical problems. This position is critical to keep state owned equipment and vehicles ready for service.
The ideal candidate should possess the following: Proven leadership in supervising staff and the ability to multi-task and make quick decisions in a consistently changing environment, and a vision for the future of the Williston District Shop.
Primary duties associated with this position are as follows:
Supervise shop employees, set priorities, assign duties, conduct training when necessary.
Diagnose and repair equipment and vehicles, gas and diesel engines, suspension and steering systems, electrical and computer systems, and hydraulic systems. Perform online computer diagnostics. Implement new processes and ideas.
Welding and fabrication.
Minimum Qualifications
To be considered for a Fleet and Equipment Services Supervisor, you must have completed a two-year curriculum in automotive or diesel/industrial equipment technology and have at least five years of work experience performing duties similar in scope and complexity of those listed in the summary of work.
Completion of a three-year master technology program will substitute for the two-year education requirement and one year of the required work experience.
Nine years of work experience performing duties similar in type and complexity to those listed may substitute for the educational requirement.
Valid Class B driver's license with cargo-tanker endorsement the first day of work.
Employment of the selected candidate will be contingent on satisfactorily completing the interview process and the required drug test, medical screening, reference check, and driving records check with current and previous employers within the past three years.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Submit an application at ****************** by 11:59 P.M. CST on the closing date. Application materials, including resume and cover letter, must clearly explain how experience and education relate to the minimum qualifications and job duties.*
*Candidates will be scored on a 100-point candidate questionnaire to be considered for interviews. Application materials, including resumes and attachments, are not considered in the 100-point candidate questionnaire. Applicants must provide detail in their responses to the questionnaire.
Applicants who experience technical difficulties during the application process should contact **************** or ************. For more information or if you need accommodation or assistance in the application or selection process, contact Lynn Spomer, Strategic Talent Acquisition Manager, at *************** or **************. Learn more about NDDOT at ************************
TTY users may use Relay North Dakota at 711 or **************.
NDDOT does not provide sponsorships.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Fleet Equipment Services Supervisor
Service supervisor job in Fargo, ND
Summary of Work Fargo District, Fargo, ND Shape the Future of Transportation with the North Dakota Department of Transportation! Are you ready to make a real impact? The North Dakota Department of Transportation is looking for dedicated and skilled professionals to join our team. This is your chance to play a vital role in creating safe, efficient, and innovative transportation solutions that serve communities across our state. We uphold the values of professionalism, respect, integrity, dedication, and excellence in everything we do. If you're seeking a rewarding career with purpose, we encourage you to apply today!
NDDOT Starting Salary: $6,075 / month
At the North Dakota Department of Transportation, we owe our success to our Team and processes. As a Fleet and Equipment Services Supervisor in our Fargo District, you will manage the maintenance repair shop and supervise, plan, and assign work in the shop. You will effectively run daily shop operations and help diagnose major mechanical problems. This position is critical to keep state owned equipment and vehicles ready for service.
The ideal candidate should possess the following: Proven leadership in supervising staff and the ability to multi-task and make quick decisions in a consistently changing environment, and a vision for the future of the Williston District Shop.
Primary duties associated with this position are as follows:
Supervise shop employees, set priorities, assign duties, conduct training when necessary.
Diagnose and repair equipment and vehicles, gas and diesel engines, suspension and steering systems, electrical and computer systems, and hydraulic systems. Perform online computer diagnostics. Implement new processes and ideas.
Welding and fabrication.
Minimum Qualifications
To be considered for a Fleet and Equipment Services Supervisor, you must have completed a two-year curriculum in automotive or diesel/industrial equipment technology and have at least five years of work experience performing duties similar in scope and complexity of those listed in the summary of work.
Completion of a three-year master technology program will substitute for the two-year education requirement and one year of the required work experience.
Nine years of work experience performing duties similar in type and complexity to those listed may substitute for the educational requirement.
Valid Class B driver's license with cargo-tanker endorsement the first day of work.
Employment of the selected candidate will be contingent on satisfactorily completing the interview process and the required drug test, medical screening, reference check, and driving records check with current and previous employers within the past three years.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Submit an application at ****************** by 11:59 P.M. CST on the closing date. Application materials, including resume and cover letter, must clearly explain how experience and education relate to the minimum qualifications and job duties.*
* Candidates will be scored on a 100-point candidate questionnaire to be considered for interviews. Application materials, including resumes and attachments, are not considered in the 100-point candidate questionnaire. Applicants must provide detail in their responses to the questionnaire.
Applicants who experience technical difficulties during the application process should contact **************** or ************. For more information or if you need accommodation or assistance in the application or selection process, contact Lynn Spomer, Strategic Talent Acquisition Manager, at *************** or **************. Learn more about NDDOT at ************************
TTY users may use Relay North Dakota at 711 or **************.
NDDOT does not provide sponsorships.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Guest Service Supervisor
Service supervisor job in Fargo, ND
Guest Services Supervisor THE ROLE The Guest Services Supervisor works with the Guest Service Manager to set the tone for the front-of-house guest experience of the hotel. This integral role assists in leading the Guest Services department by example, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. Your day is spent where you are at your best: in the lobby with your team, delivering innovative guest experiences. You are an exquisite host who is just as comfortable arranging the details of a surprise proposal as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Supervisor knows the ins and outs of both the hotel and the surrounding community, and their gracious demeanor and warm presence makes any guest entering the lobby feel at ease, knowing that they have selected the right place.
The Guest Services Supervisor reports to the Guest Service Manager, working together with the Guest Services Team to deliver remarkable guest and associate experiences. It is critical the person in this position possesses a diverse knowledge of Rooms Division operations and is willing to dive into the day-to-day operation, while balancing and directing the long-term goals of the hotel. You lead the team through your collaborative approach-you understand that the ability to act as a soldier is as critical as being a general.
The primary shift for this position is 3 PM to 11 PM and the position requires weekend availability.
WHAT YOU WILL DO
* Demonstrate passion and genuine care for all aspects of the associate and guest experience, handling all interactions with the highest level of hospitality and professionalism, understanding that the hotel guest is your guest
* Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessary
* Collaborate with the Guest Services Manager to coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel valued and supported to exceed guests' needs
* Accommodate special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, as our service style and standards are a guide to help you use sound judgment
* Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes enabling you to add a personalized touch that creates a special memory
* Demonstrate mastery of the hotel's systems to ensure accurate information is input, updated, and utilized to respond through a variety of guest communication channels, from pre-arrival to post-departure
* Always prioritize the guest's satisfaction, adjusting your actions and behaviors to support what the guest needs at any given moment. You adjust easily and do not hesitate to wear a variety of hats to support the experience, acting as bellman, valet, or greeter as the situation demands
* Display professionalism and discretion throughout all guest interactions, maintaining a consistently calm and engaging presence
* Demonstrate expert knowledge of the position's service standards, procedures, and practices, utilizing this knowledge to independently remedy guest concerns and proactively suggest recommendations to the Guest Services Manager to improve upon the services offered to our guests
* Collaborate effectively with co-workers and other departments to ensure guest needs are met, mending relationships if disagreements arise, and responding positively to feedback
* Partner with Housekeeping and Engineering to ensure hotel facilities and rooms are maintained in optimal condition, being emphatic about the smallest detail which may go unseen by the untrained eye
* Seize any opportunity to go beyond the expectations of the position to assist with a guest's needs, help a co-worker, cross-train in another department, or fulfill a reasonable request by a manager
* Partner with Director of Revenue to monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol
* Uphold and role model the company's principles of People, Place, and Character, while encouraging your team to embody our values that drive collaboration, intuitive service, and translocal hospitality
* Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer
HOW YOU LEAD
* Offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback
* Collaborate effectively with all departments in the hotel including Sales, Engineering, Food & Beverage, and Culinary to provide an exemplary guest experience; be comfortable in debating ideas before implementing a decision that will impact operations property-wide, as we do not work in silos
* Be respectful in your daily interactions with your managers, team members, and peers, exemplifying the utmost level of professionalism and being a pillar within your community
* Highly analytical in thought and recommendations, with the ability to express a point of view in respectful manner
* Engages others in general conversation tactics to build rapport quickly, with the ability to lead and adapt communication and presentation tactics to engage a wide range of audiences and stakeholders
* Approaches fact finding and discovery missions as a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed
* Can influence others to effectively drive results and take direction to execute on strategy through tactical methods; is comfortable prioritizing their work and that of others
* Prioritizes and organizes their own work when necessary, by working flexible or extended hours to accommodate increased workload; can flex to the needs of an opening hotel and short-notice situations
WHAT YOU WILL NEED
* Passion for the People, Place and Character of our community
* At least three (3) years' hospitality experience within upscale, lifestyle, or luxury property; or comparable combination of education and experience; prior leadership experience preferred
* Professional proficiency of the English language in reading, writing and verbal communication
* Adaptable interpersonal communication skills to address all employee levels of the hotel
* Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals
* Ability to lift up to 25 lbs. for handling guest luggage
* Ability to push a bell cart with guest luggage that may contain up to 100 lbs.
* Valid driver's license required which is required to park guest vehicles
* Ability to work vary shifts, that may include days, nights, weekends and holidays
WHO YOU ARE
You are a perfectionist by nature and know that anything worth doing is worth doing well. You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. You are someone who doesn't settle for ordinary, and have an aversion to blasé service, knowing that effort and spontaneity are the alchemy for the extraordinary. You are genuine, yet polished, and aren't afraid to venture outside of the norm and do things differently. You enjoy casual sophistication and realize the concept of luxury has evolved to be approachable and you loathe heavily scripted interactions and cookie-cutter experiences. You obsess over the details (the Science) and presentation (the Art), striving to create an experience that surprises and inspires. You relish the opportunity to be part of the distinctive soul of a unique hotel, where your creativity and passion is appreciated, supported, and expected. You are humble and understand the need to work side by side with others and take feedback seriously to improve upon processes. You love the collaborative environment you find in hotels and have a special place in your heart for the people and teams you have worked with and developed throughout your career.
WHO WE ARE
Hotels done differently. It's not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo's social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125 rooms and features Rosewild Restaurant, a signature lobby lounge, and a café.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
HVAC TB Service Manager
Service supervisor job in Fargo, ND
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities With outstanding resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us out: ******************* ZMNrDJviY
What you will do:
Under general direction, this position manages a truck-based service business, grows the labor and material business including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the Service Team. Manages resources to maximize customer satisfaction and improve productivity and profitability. Effectively recruits, develops and retains employees. Ensures overall operational excellence and service growth.
How you will do it:
Set and monitor goals for overall team growth and profitability.
Lead the efforts of the Service Team to ensure productivity, consistency and quality.
Respond and assist with the closure of warranty-related issues.
Manage customer relationships and drive issue resolution.
Assist with monthly forecasting and management of overhead accounts.
Maintain optimum team staffing levels through labor forecasting, planning, and management.
Recruit, hire and retain team staff.
Work with direct reports and Team Technical Leads to create effective development performance plans.
Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports.
Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner.
Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable.
Take responsibility for safety performance and program compliance.
Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders.
Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors.
What we look for:
As a leader, you will need to communicate effectively with both internal and external customers, both verbally and in writing. Whether working independently or as part of a team, you will take ownership of issues and resolutions. You are comfortable simultaneously handling a large and diverse number of tasks with tact, cooperation, and persistence. Your proven organizational and time management skills mean you are able to regroup as priorities and objectives change. Customer satisfaction is your priority.
Required Qualifications:
College degree or equivalent combination of education and experience.
A minimum of 10 years' experience in the HVAC field.
Preferred Skills/Education/Experience:
Bachelor's in a technical field.
5 years of supervisory experience and 1-2 years related site coordination and project management experience.
5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls.
Experience using service management software and financial accounting systems.
Excellent verbal and written communication skills.
Strong computer skills in a Microsoft Office environment.
Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels.
HIRING SALARY RANGE: $89,000 -119,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
#LI-DS1
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplyService Manager
Service supervisor job in Moorhead, MN
Job
Title
Service
Manager
North
Dakota
Company
Interstate
Power
Systems
Interstate
Power
Systems
has
been
a
leading
distributor
of
on
and
off
highway
engines
transmissions
and
power
generation
solutions
since
1957
We
provide
comprehensive
parts
and
service
support
for
vocational
trucks
heavy equipment generators and more serving critical industries across the US Our Fargo North Dakota location is seeking a dedicated Service Manager to lead our service operations with a focus on heavy duty diesel trucks equipment and generators Job Summary The Service Manager oversees the service department at Interstate Power Systems Fargo facility ensuring high quality repair and maintenance services for heavy duty diesel trucks off highway equipment and generators This role involves managing a team of certified technicians coordinating service schedules maintaining customer satisfaction and driving operational efficiency The ideal candidate will have strong leadership skills and extensive experience in heavy duty diesel mechanics equipment repair and generator maintenance Key Responsibilities Team Leadership Supervise train and motivate a team of factory trained technicians fostering a culture of safety teamwork and exceptional service Service Operations Oversee daily service activities including diagnostics repairs and preventive maintenance on heavy duty diesel trucks off highway equipment and generators Customer Service Build and maintain strong relationships with customers addressing inquiries providing repair updates and ensuring high satisfaction levels Workflow Management Schedule and prioritize service jobs to meet deadlines optimize technician productivity and minimize downtime for customer equipment Quality Control Ensure all repairs meet manufacturer standards and company quality guidelines conducting inspections as needed Inventory Coordination Collaborate with the parts department to ensure availability of necessary parts and manage service related inventory Financial Oversight Monitor service department performance manage budgets and achieve revenue and profitability targets Compliance Enforce compliance with safety regulations DOT standards and environmental policies in all service operations Reporting Prepare and analyze service reports tracking key performance indicators such as turnaround time customer feedback and technician efficiency Qualifications Experience Minimum of 5 years in heavy duty diesel truck repair off highway equipment maintenance or generator service with at least 2 years in a supervisory or management role Experience with brands such as Detroit Diesel Caterpillar Allison Transmission or MTU is preferred Education High school diploma or equivalent required; associate or bachelors degree in diesel technology business management or a related field is a plus Certifications ASE certifications manufacturer specific training or other relevant credentials in diesel mechanics or generator repair are highly desirable SkillsStrong technical knowledge of heavy duty diesel engines transmissions hydraulics and generator systems Proven leadership and team management abilities Excellent communication and customer service skills Proficiency with service management software inventory systems and Microsoft OfficeAbility to multitask in a fast paced environment and make data driven decisions Other RequirementsValid drivers license; CDL is a plus Ability to lift to 50 pounds and work in a shop environment Willingness to work occasional evenings or weekends based on customer needs Preferred Qualifications Prior experience managing a service department in the oil and gas construction or transportation industries Familiarity with DOT regulations and annual inspections for heavy duty trucks Knowledge of generator sales service and maintenance processes Employee Benefits Competitive Wages Be paid your worth Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested people to apply for this position by submitting a resume for consideration IPSRT
Ancillary Services Manager
Service supervisor job in Fargo, ND
Job Details Fargo Headquarters - Fargo, ND Full Time DayDescription
Our mission: 'To provide comfort and care through life's journey."
The Ancillary Services Manager will be responsible for the leadership, direction, and program development for ancillary services including bereavement services and community education and support services related to end-of-life; social work and chaplain services. Familiar with a variety of the field's concepts, practices, and procedures. Provides oversite to enhance the delivery of care; ensure quality, consistency and organizational effectiveness; and to meet the changing needs of patients, families, referral sources, communities and HIA Health.
Essential Functions:
Responsible for the leadership, direction and program development for the following areas: bereavement services, volunteer services, social work and chaplain services.
Ensures effective hiring, orientation and supervision of direct reports.
Serves as a resource to patient care managers and direct reports for clinical issues, problem solving and regulation compliance.
Identifies staff education and development opportunities.
Coordinates discipline meetings, education and support including agency-wide regular meetings for ancillary service staff.
Provides internal agency education.
Responsible for the development, delivery, and evaluation of ancillary services.
Assists with updating forms, policies, and procedures regarding ancillary services.
Assesses and monitors for appropriate boundaries of direct reports.
Manages resources to ensure prudent use. Develops staff through training, mentoring and counseling.
Develops and maintains policies and procedures related to the delivery of hospice bereavement services and community bereavement services to comply with regulatory requirements.
Develops, oversees, and collaborates on annual strategic plan and budget of ancillary services department.
Collaborates with the marketing department in the promotion and marketing of ancillary services, annual journeying home conference and lunch and learn events.
Oversees caseload and productivity efficiencies of ancillary services staff.
Problem solves agency wide concerns and issues affecting direct report disciplines.
Provides on-going feedback and insight regarding direct report productivity and business plan goals.
Assists with preceptor program including selecting and orientating the preceptors, assigning the preceptors to new employees and mentoring the preceptors of direct reports.
Facilitates communication and collaboration with the pastoral community in the office's service area as appropriate to ensure continuity of care and enhanced awareness of hospice care.
Actively participates in on-going QAPI initiatives.
Provides social work supervision per state licensure requirements.
Oversees documentation and completes chart reviews for ancillary services staff as needed.
Conducts observation visits annually or as needed on all chaplains and social workers.
Ensures timely and thorough completion of employee evaluations and supporting documents
(90 Day and Annual evals)
Follows company policies to ensure consistent and compliant job performance.
Performs all other duties as assigned.
Benefits:
We offer a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package.
We have a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Pay Range: Starting at $36.42/hour (based on experience)
Expectations of all Employees
Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location.
HIA Health has HEART
Honor - I accept the honor of service to hospice patients, families, and communities.
Excellence - I strive for excellence in my work, as we stand on hallowed ground.
Attitude - I choose a positive attitude at work.
Respect - I treat people with the same respect I wish to be given.
Teamwork - I value everyone's contribution in delivery of care, operation of the organization and stewardship of our resources.
Qualifications
Education, Certificates and Experience:
BS in leadership, human services or healthcare related field, Master's strongly preferred
Minimum of five years of supervisory experience
Professional experience with coordination of volunteers, healthcare or human services environment preferred
Experience with program development, delivery and evaluation preferred
Experience in quality assessment & performance improvement program oversight
Strong planning and organizational skills
Outstanding verbal, written, multi-tasking and presentation skills
Ability to develop and proof training materials
Previous hospice experience preferred
Excellent interpersonal skills, strong written and verbal communication skills including public speaking experience
Current licensure in North Dakota and Minnesota (if applicable)
Current driver's license and auto insurance required along with flexibility to travel HRRV service area
Supervisor Therapy Services
Service supervisor job in Breckenridge, MN
Job Summary and Responsibilities The Supervisor of Therapy Services will evaluate, plan, direct, and administer therapy service as prescribed by referring provider. This position will also supervise therapy services and staff in the Medical Wellness Department.
Essential Key Job Responsibilities
* Assists clients to reach his/her maximum performance and level of functioning, while learning to live within the limits of his/her capabilities.
* Coordinates Therapy efforts with those of other departments and maintains open communications and good working relations.
* Develops, updates, interprets and applies departmental policies and procedures.
* Follows hospital policies and procedures and appropriately interprets them.
* Manages departmental budgets, goals, productivity and objectives.
* Remains clinically proficient in routine work duties of the department.
* Approves and edits department time cards.
* Participates in employee relations issues within the department.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Job Requirements
Bachelor's Degree from an accredited Physical or Occupational Therapy Program
MN Licensure in Physical or Occupational Therapy
BLS
Excellent written and verbal communication skills
Organizational skills
Ability to engage others and handle conflicts resulting in a positive outcome
Ability to establish and maintain positive working relationships with all staff
Ability to communicate strategic direction from Leadership to staff in a positive, timely and supportive manner
Where You'll Work
CHI St. Francis Health is a ministry serving the head of the Red River basin located in Breckenridge, Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy, using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry.
Service Lane Manager
Service supervisor job in Fargo, ND
Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process.
Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)!
QUALIFICATIONS (minimum requirements)
Education and/or years' experience required:
* High School Diploma or G.E.D.
* Associate's degree in Auto Technology field.
* Valid driver's license and acceptable driving record.
Preferred/Required Skills and Abilities:
* Mechanical background.
* Strong communication and customer service skills.
* Proven experience in automotive service management or a related role.
* Strong leadership and interpersonal skills.
* In-depth knowledge of automotive service processes and industry best practices.
* Familiarity with dealership management software and service lane technology.
* Ability to analyze data and implement improvements based on performance metrics.
Supervision of others/decision making aptitude (if applicable):
* Supervisory responsibilities are required with this position.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITES
* Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance.
* Conduct regular team meetings to communicate objectives, share updates, and address any challenges.
* Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly.
* Train service advisors in customer service best practices and ensure consistent adherence to service standards.
* Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery.
* Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers.
* Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources.
* Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders.
* Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity.
* Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement.
* Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies.
* Encourage ongoing professional development and certification for service advisors.
* Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories.
* Negotiate favorable terms and pricing to optimize the cost of goods sold.
* Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards.
* Address any issues related to service quality promptly and efficiently.
* Adhere to work schedule and maintain regular attendance.
* Performs Wallwork Inc.-wide duties as requested by the designated supervisor.
* Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.
BENEFITS:
* Health, Dental & Vision Insurance
* Health Savings Account
* Employer-Paid Life Insurance & Long-Term Disability
* 401(k) & Profit Sharing Plan
* Voluntary Benefits
* Flexible Spending Accounts
* Paid Time Off (PTO) Plan
* Employee Assistance Program
* Employee Discounts and Special Events
ERP Team Lead
Service supervisor job in Fargo, ND
Location: Anywhere in the United States. Preference in/around Fargo, ND; Minneapolis, MN; Denver, CO; Phoenix, AZ; Salt Lake City, UT; San Ramon, CA; Menlo Park, CA; Pasadena, CA; Fresno, CA; Rancho Cucamonga, CA; Laguna Hills, CA; Irvine, CA. Work Arrangement:Remote (with some travel expectations to client sites)
Typical Day in the Life
A typical day as an ERP Team Lead may include:
* Lead and mentor a team of 6-8 ERP consultants, project managers, and developers working on both NetSuite and Microsoft Dynamics Business Central implementation, post implementation and managed services work.
* Conduct regular one-on-ones, provide coaching and career development guidance, and perform career conversations for direct reports.
* Oversee the planning, execution, and delivery of ERP projects, ensuring alignment with timelines, budgets, and quality standards.
* Partner with Vertical Leads and Project Managers to ensure projects are appropriately staffed and team members are utilized effectively across engagements.
* Review and ensure quality of deliverables including functional specifications, configuration documentation, and client-facing materials.
* Serve as an escalation point for complex technical issues and client concerns, applying expertise to resolve challenges.
* Maintain a 50% billable utilization while balancing leadership responsibilities, contributing to implementations as needed.
* Provide support to the sales organization for solution engineering, scoping, and delivery presence, as needed.
* Collaborate with other Team Leads and Vertical Leads to share best practices, standardize methodologies, and drive continuous improvement across the ERP practice.
* Support recruiting efforts by participating in interviews and helping onboard new team members.
Who You Are
* You have a bachelor's degree in Business, Accounting, Information Technology, or equivalent work-related experience.
* You have 5+ years of hands-on implementation experience with NetSuite or Microsoft Dynamics Business Central, including at least 2 years in a senior consultant or lead role.
* You have demonstrated experience leading, mentoring, or managing teams in a professional services or consulting environment.
* You have a strong understanding of accounting principles and how they apply within ERP platforms.
* You are passionate about developing people and helping team members grow their careers.
* You excel at managing multiple priorities and balancing individual contributor work with leadership responsibilities.
* You have excellent communication skills and can effectively interact with clients, team members, and firm leadership.
* You thrive in a collaborative environment and are committed to driving team success over individual recognition.
Preferred Skills
* NetSuite certifications (Administrator, ERP Consultant, SuiteFoundation).
* Experience with Microsoft D365 Business Central implementations.
* Experience in Healthcare and/or Not for Profit implementations preferred but not required.
* Familiarity with integration platforms and third-party solutions.
* Knowledge of AI-assisted tools and automation capabilities within ERP platforms.
Must be authorized to work in the United States now or in the future without visa sponsorship.
Benefits and Compensation
Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying salary ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity.
Salary Range: $140,000 - $170,000
Beyond base salary, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.
What to Expect Next
We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page.
#LI-BC1
#LI-Remote
Auto-ApplyService Lane Manager
Service supervisor job in Fargo, ND
Job Description
Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process.
Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)!
QUALIFICATIONS
(minimum requirements)
Education and/or years' experience required:
High School Diploma or G.E.D.
Associate's degree in Auto Technology field.
Valid driver's license and acceptable driving record.
Preferred/Required Skills and Abilities:
Mechanical background.
Strong communication and customer service skills.
Proven experience in automotive service management or a related role.
Strong leadership and interpersonal skills.
In-depth knowledge of automotive service processes and industry best practices.
Familiarity with dealership management software and service lane technology.
Ability to analyze data and implement improvements based on performance metrics.
Supervision of others/decision making aptitude (if applicable):
Supervisory responsibilities are required with this position.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITES
Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance.
Conduct regular team meetings to communicate objectives, share updates, and address any challenges.
Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly.
Train service advisors in customer service best practices and ensure consistent adherence to service standards.
Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery.
Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers.
Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources.
Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders.
Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity.
Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement.
Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies.
Encourage ongoing professional development and certification for service advisors.
Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories.
Negotiate favorable terms and pricing to optimize the cost of goods sold.
Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards.
Address any issues related to service quality promptly and efficiently.
Adhere to work schedule and maintain regular attendance.
Performs Wallwork Inc.-wide duties as requested by the designated supervisor.
Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.
BENEFITS:
Health, Dental & Vision Insurance
Health Savings Account
Employer-Paid Life Insurance & Long-Term Disability
401(k) & Profit Sharing Plan
Voluntary Benefits
Flexible Spending Accounts
Paid Time Off (PTO) Plan
Employee Assistance Program
Employee Discounts and Special Events
Regional Team Lead (Full Time)
Service supervisor job in Fargo, ND
Description:
This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed.
In addition to the hourly rate, the following also applies:
On Call Pay: $2.00/hour
Donation Case Pay: $175-$225 per donor case, depending on donation type
DLSH offers the following benefits to our full time staff:
Company paid single dental and vision coverage
Medical benefits including HSA (at least 80% employer funded)
Dependent Care flex plan
Company paid Short Term Disability and Life Insurance
Generous holiday and PTO package
Requirements:
ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Regional Team Lead
Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards.
Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner.
Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations.
May assist in the observation and training of recovery staff.
Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation.
Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution.
Rotates on call assignments, and will have the majority of call for the assigned office
Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy.
Office Supervisor
Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities.
Maintains training logs of staff in assigned location.
Provides outstanding customer services, collaboration, and communication skills as required by the position.
Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur.
Maintains strict confidentiality of all DLSH information.
Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required.
Other duties as assigned.
EDUCATION & TRAINING REQUIREMENTS
Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained
High School diploma or equivalent required
Must be at least 18 years of age
Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred
Hepatitis and Covid vaccinations are recommended
WORK EXPERIENCE REQUIREMENTS
Working knowledge FDA, AATB and EBAA Medical Standards.
Excellent verbal and written communication skills; presents professional image in performing position functions.
Strong attention to details.
Able to work independently with minimal instruction or supervision.
Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented.
High level of ethical practice and confidentiality, exemplifies company mission.
ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
EXAMPLES BELOW
Frequently required to sit; occasionally required to stand and walk.
Occasionally required to lift and/or move up to 25 pounds.
Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
Normal memory, taking into consideration the amount and type of information.
Moderate level of complexity for decision making.
Normal time pressure of decision making.
COMPETENCIES -
To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position.
Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions.
Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information.
Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information.
Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans.
Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate.
Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Team Lead
Service supervisor job in Fargo, ND
Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Service Manager
Service supervisor job in Wahpeton, ND
⚙️ Service Manager
🕒 Employment Type: Full-Time 💰 Compensation: Base + Commission
🔧 Job Description:
Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a Service Manager who's ready to take charge, lead by example, and help drive our service department to the next level. 🏁
We're a fast-growing dealership built on
high standards, real teamwork,
and big growth opportunities. If you've got the drive, we've got the career path.
✅ What You'll Do:
🔹 Lead, train, and support a high-performing team of service advisors and technicians
🔹 Manage daily service operations to ensure productivity, profitability, and customer satisfaction
🔹 Maintain CSI standards and ensure timely, quality repairs
🔹 Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency
🔹 Forecast staffing needs and service volume to support store growth
🔹 Champion a winning service culture focused on excellence, speed, and transparency
Requirements
📌 What You'll Need:
🧍 ♂️3+ years experience in fixed ops or service management (automotive preferred)
💬 Strong leadership, coaching, and conflict-resolution skills
🚦 Ability to handle a fast-paced environment with ease
🔍 Strong understanding of vehicle systems and repairs
💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
🎓 Working knowledge of RO metrics, profitability, and technician productivity
🚘 Valid driver's license & clean driving record
🔧 Ability to manage workflow, customer concerns, and vendor relationships
🔧 A results-driven mindset with a passion for people and process improvement
Benefits
🎁 What We Offer
💵 Competitive Pay Commission, monthly and quarterly performance bonuses
🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional
🛡️ 401(k) with Company Match
🎓 Paid Training & Certification
🏖️ Paid Time Off + Holidays
💸 Employee discounts on vehicles, service, and parts
🤝 Positive Team Culture with real career growth
Auto-ApplyTeam Lead (DSP 2)
Service supervisor job in Fargo, ND
Job Details Entry Community Options Fargo - Fargo, ND Full Time High School $18.00 - $21.00 Hourly Up to 25% Any Professional ServicesDescription
Come Work with Us!
Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to the individual. Through our person-centered approach, we can assist many people to recognize their potential. At Community Options, we have lots of opportunities for advancement, which means working with us offers countless ways to make an impact with a fast-growing company!
Community Options has an amazing opportunity within the Residential department as a Team Lead. This position works closely with our customers and supervisors to deliver superior services, such as cooking, cleaning, shopping, and transportation. In addition, the role supports our supervisors by providing site-specific training, staff scheduling, recording documentation, and more!
Why Community Options?
Health, Vision, and Dental insurance
Paid leave time
Paid Holidays
401k
Life insurance
Rewarding work impacting the lives of those you serve!
The hourly wage for this position is $18 - $20 an hour, depending on experience (DOE).
Qualifications
Minimum Qualifications:
At least eighteen (18) years of age
High school diploma or GED equivalent
At least one year (1) experience in a DD, healthcare, or caregiving role/field.
Access to working mobile phone (iPhone/ Android)
CPR and First Aid certification, or ability to obtain successfully during new hire training period
A valid driver's license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs
Successfully pass a criminal background check, including Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval
Completion of training as required by Community Options
Must possess certain basic skills, including the ability to:
Accurately observe and recall surroundings and events
Communicate information, concisely, and accurately
Read, write, understand, and apply written instructions in English
Complete basic computer-related tasks
Make ethical and professional decisions
Organize and manage tasks
Provide quality customer service
Work as part of a team
Commitment to company values
Other Skills and Experience:
Team player; good organizational and communication skills
Knowledge of community events and opportunities for customers
Reporting to this position: None
Physical Demands and Work Environment: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers who exhibit behaviors that would require the employee to use possible physical de-escalation techniques
Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers' and/ or agency's needs.
NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.
The employee is expected to adhere to all department policies and to act as a role model in the adherence to policies.
Equal Employment Opportunity
Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
Team Lead(01932) - 935 37th Ave, Ste 112
Service supervisor job in Moorhead, MN
Team Lead Salary $15 - $16 an hour
Our business is growing!! Domino's Pizza is looking for team leads! Earn $15-$16/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
Customer service: 2 years (Preferred)
Restaurant: 1 year (Preferred)
US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
Field Service Supervisor - HAZMAT Emergency Response
Service supervisor job in Fargo, ND
Clean Harbors in **Fargo, ND** is seeking a **Field Service Supervisor** to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
**_This is our newest Field Service location in the region! Please note this will be a traveling position in the beginning as we build up our book of business in the area. All Field Service positions require new hires to attend our two week Academy training out of state. Expenses are covered by the company and it is paid training._**
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Focus on maintaining sustainability and cleaning the Earth
+ Starting pay $28-34/hr
+ Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages of your career
+ Company paid training and tuition reimbursement
+ Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
+ Read work order and ensures all required equipment is available and operational prior to starting jobs
+ Inspects equipment and general work area prior to starting any job
+ Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
+ Communicate Performs preventative and corrective maintenance on equipment when required
+ Completes all appropriate paperwork including service receipts, and submits to designated management
+ Train Technicians I and II in equipment operation and service line processes
+ Operate all necessary equipment in service line in accordance with operation training and safety procedures
+ Practice safety procedures in accordance with training and guidelines when working
+ Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
+ Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
+ Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
+ Maintain good housekeeping and cleanliness in the cleaning areas
+ Check equipment at the start of each shift
+ Lead safety meeting and ensure HPC safety policies are followed
+ Meet progress deadlines and efficiently utilizes resources
+ Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
+ Enforce Company employee policies and may remove employee from job when required
+ Follow all local, state (provincial) and federal compliance regulations and rules
+ Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
+ Safely observe all corporate operating guidelines and procedures
+ Observe all company environmental health and safety operating guidelines
+ Performs other duties as assigned
+ By position, ability to be on call for emergency response on rotating basis every other week
+ By position, site-remediation, equipment decontamination, and the handling of hazardous materials
+ Environmental field service operations, construction, manufacturing, or similar industry experience
+ Ability to travel overnight up to 2-4 nights per month
+ Ability to be on-call for emergency response situations
+ Ability to pull a trailer via pick-up truck preferred
+ Ability to interface with clients and management
+ Ability to manage project related vendors
+ Ability to manage, reconcile, and review all job-related documentation
+ Ability to work in confined spaces for periods of time
+ Valid Driver's license
+ Perform physical functions per job requirements
+ Successfully complete a background check, drug test, and physical, by position
**Preferred Qualifications:**
+ Experience in industrial emergency response, Hazmat clean-up, confined space entry
+ Supervising/working in confined spaces
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*CH
Service Manager
Service supervisor job in Moorhead, MN
Job Title: Service Manager Company: Interstate Power Systems
Interstate Power Systems has been a leading distributor of on- and off-highway engines, transmissions, and power generation solutions since 1957. We provide comprehensive parts and service support for vocational trucks, heavy equipment, generators, and more, serving critical industries across the U.S.
Our Fargo North Dakota location is seeking a dedicated Service Manager to lead our service operations with a focus on heavy-duty diesel trucks, equipment, and generators.
Job Summary
The Service Manager oversees the service department at Interstate Power Systems' Fargo facility, ensuring high-quality repair and maintenance services for heavy-duty diesel trucks, off-highway equipment, and generators. This role involves managing a team of certified technicians, coordinating service schedules, maintaining customer satisfaction, and driving operational efficiency. The ideal candidate will have strong leadership skills and extensive experience in heavy-duty diesel mechanics, equipment repair, and generator maintenance.
Key Responsibilities
Team Leadership: Supervise, train, and motivate a team of factory-trained technicians, fostering a culture of safety, teamwork, and exceptional service.
Service Operations: Oversee daily service activities, including diagnostics, repairs, and preventive maintenance on heavy-duty diesel trucks, off-highway equipment, and generators.
Customer Service: Build and maintain strong relationships with customers, addressing inquiries, providing repair updates, and ensuring high satisfaction levels.
Workflow Management: Schedule and prioritize service jobs to meet deadlines, optimize technician productivity, and minimize downtime for customer equipment.
Quality Control: Ensure all repairs meet manufacturer standards and company quality guidelines, conducting inspections as needed.
Inventory Coordination: Collaborate with the parts department to ensure availability of necessary parts and manage service-related inventory.
Financial Oversight: Monitor service department performance, manage budgets, and achieve revenue and profitability targets.
Compliance: Enforce compliance with safety regulations, DOT standards, and environmental policies in all service operations.
Reporting: Prepare and analyze service reports, tracking key performance indicators such as turnaround time, customer feedback, and technician efficiency.
Qualifications
Experience: Minimum of 5 years in heavy-duty diesel truck repair, off-highway equipment maintenance, or generator service, with at least 2 years in a supervisory or management role. Experience with brands such as Detroit Diesel, Caterpillar, Allison Transmission, or MTU is preferred.
Education: High school diploma or equivalent required; associate or bachelor's degree in diesel technology, business management, or a related field is a plus.
Certifications: ASE certifications, manufacturer-specific training, or other relevant credentials in diesel mechanics or generator repair are highly desirable.
Skills:
Strong technical knowledge of heavy-duty diesel engines, transmissions, hydraulics, and generator systems.
Proven leadership and team management abilities.
Excellent communication and customer service skills.
Proficiency with service management software, inventory systems, and Microsoft Office.
Ability to multitask in a fast-paced environment and make data-driven decisions.
Other Requirements:
Valid driver's license; CDL is a plus.
Ability to lift to 50 pounds and work in a shop environment.
Willingness to work occasional evenings or weekends based on customer needs.
Preferred Qualifications
Prior experience managing a service department in the oil and gas, construction, or transportation industries.
Familiarity with DOT regulations and annual inspections for heavy-duty trucks.
Knowledge of generator sales, service, and maintenance processes.
Employee Benefits:
Competitive Wages -
Be paid your worth!
Tuition assistance -
for educational and ongoing career growth
Health, dental and vision coverage -
begins on
the
first day of the following month.
Paid Time Off -
(PTO) starts accruing day one of your full-time employment.
Holidays -
6 Holidays and 2 Floating Holidays per year
401(K) -
with company matching.
Long Term Disability -
Supplied
Short Term Disability -
Supplied
Life Insurance -
Supplied
Healthiest You -
Virtual Health Care paid by Interstate.
Pet Insurance -
We care about our furry friends!
Employee Discounts -
available on products and services
Paid Employee Assistance Program -
Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
Paid Health and Well-being screening -
for employees and their spouse
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested people to apply for this position by submitting a resume for consideration.
#IPSRT
Team Lead
Service supervisor job in Fargo, ND
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Job Title: Team Lead Reports to: Club Manager
Status: Full Time/Supervisor/Non-Exempt
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience.
Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness