Service Manager
Service supervisor job in Miami, FL
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the right person to make his or her mark with a growing, successful company!
Do you have the knowledge, skills, abilities and background to manage the activities of our shop?
Do you have 3 years' management experience and the ability to build a well-run shop?
Do you have 5 years' experience with truck maintenance?
Are you passionate about ensuring quality standards and deadlines are met and procedures are followed?
Do you have experience ensuring compliance with DOT standards?
Do you have the savvy to deal with customers and ensure high quality customer service?
Is ensuring the safety of your employees a top priority for you?
Do you welcome the opportunity to be accountable for a shop's performance?
Do you want to join a company that has been in business for over 100 years?!... and is continuing to expand?!...
If you answered "Yes" to these questions, our Service Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal to be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
This position is key to supporting our continued growth and success!...
If interested, fill out the basic information and click Apply!
Lead Retail Customer Service Associate
Service supervisor job in Naples, FL
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Route Service Manager - UniFirst
Service supervisor job in Medley, FL
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyLead Retail Customer Service Associate
Service supervisor job in Marco Island, FL
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members
Service
Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store
Profit
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all r
etail
store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
Self-Management
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Director Critical Care Services - PICU
Service supervisor job in Miami, FL
Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.
Job Specific Duties
Responsible and accountable for all nursing functions within area(s) of oversight.
Continually seeks, analyzes, and enhances the quality of patient care and services to ensure high quality integrated care. Ensures care-delivery processes are at the cutting edge of clinical quality and safety; supports safety culture initiatives; ensures high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
Leads and directs process improvement initiatives and other safety programs; ensures applications and concepts are standardized and reliable processes and sustained in the department. Supports process improvement and incorporates science principles into quality/process improvement activities while working with leadership ensuring application of evidenced based practice in the departments.
Communicates timely and effectively to ensure nursing leadership team is well informed concerning hospital plans, opportunities, and business results. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction.
Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Collaborates with nursing, medical staff, various administrative staff, and leaders in planning for and providing quality and consistent patient care services based on best practice and ensuring patient and family centered principles and decision-making. Facilitates communication and cooperation across departments to ensure the standardization and continuum of care.
Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Guides establishment of standards, provides training, and enforces compliance with departmental customer service and employee engagement programs and initiatives.
Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.
Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines.
Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets.
Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention.
Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification.
Qualifications
Minimum Job Requirements
Bachelor's Degree in Science in Nursing (BSN)
CPR - American Heart Association BLS - maintain active and in good standing throughout employment
Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
3-5 years of managerial experience in an acute care environment
2-4 years of pediatric experience
Clinical and management experience in clinical areas of oversight
Knowledge, Skills, and Abilities
Master's Degree - MSN, MHA, or MBA preferred
NE-BC or NEA-BC preferred.
Certification after two years is preferred.
Ability to communicate effectively both verbal and written when representing the Nursing department.
Analytical and fiscal abilities in order to administer complex budgets and short/long range goals.
Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
Actively seeks out self-development and education opportunities.
Central Sterilization Services Manager
Service supervisor job in Miami, FL
About the Company
Summary Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and responsiveness. Provides direction to a multi-disciplinary, multi-skilled workforce to ensure that services and outcomes comply with standards established by various accrediting licensing, other regulatory agencies and the Jackson Health System. Exercises shared responsibility for the development and maintenance of effective working relationships with all disciplines responsible for the provision of service to customers in the areas of Sterile Processing while conducting business in an ethical manner and respecting customer's rights.
About the Role
The Manager retains the authority to hire, complete performance evaluations, discipline and terminate staff under their direct supervision in accordance with applicable policies and procedures. The incumbent may assist and act in a confidential capacity to help manage, formulate, determine and effectuate management process and policies. The incumbent may attend management meetings and may be involved directly or indirectly in the decision making process around confidential management decisions. Position requires exercise of independent judgment.
Responsibilities
Promotes a strong customer service orientation within the Central Sterile Services including development and implementation of customer-focused systems, processes and behaviors.
Establishes systems of accountability for clinical, clerical and support personnel to ensure that customer needs are assessed accurately and serviced in a timely fashion.
Develops and maintains effective working relationships with all other disciplines responsible for the provision of service to customers in the Central Sterile Services.
Provides leadership by developing, communicating, implementing and evaluating the mission, goals and objectives of the Central Sterile Services.
Ensures that unit specific goals and objectives are consistent with those of the Division, Medical Staff and the Public Health Trust.
Demonstrates vision and initiative in directing all aspects of the Sterile Services.
Is aware of changes that affect the Central Sterile Services and takes action, as appropriate, to ensure future success for the Central Sterile Services and the Public Health Trust.
Acts as a role model for employees and customers by demonstrating exemplary personal and professional attributes consistent with organizational philosophies.
Analyzes situations and arrives at conclusions which serve the best interests of Central Sterile Services and the Jackson Health System.
Develops, communicates, implements and evaluates an on-going Performance Improvement plan for the Central Sterile Services consistent with the philosophy of the Executive Performance Improvement Council (EPIC) and the Central Sterile Services Performance Improvement Council.
Ensures that unit specific Performance Improvement plans are consistent with those of the Division, Medical Staff and the Public Health Trust.
Ensures that Performance Improvement plans are interdepartmental and interdisciplinary and include components which increase customer satisfaction, operating efficiencies and positive customer outcomes.
Provides adequate time and resources so that personnel may participate in Performance Improvement activities.
Demonstrates an empowering management style congruent with the performance and quality improvement philosophy of the Jackson Health System.
Establishes and directs information management systems to obtain, collect, store, analyze, manage and disseminate information to continuously improve customer outcomes and individual Central Sterile Services performance.
Communicates organizational policies and procedures effectively.
Assumes primary responsibility for ensuring that the Central Sterile Services and the Public Health Trust are kept informed about clinical, administrative and environmental issues and their effect and/or impact on the institution.
Ensures that information processes are appropriate for the Central Sterile Services and compatible with internal and external information systems and standards.
Uses and analyzes appropriate technology and systems in assessing and conveying information.
Recruits, retains, evaluates and motivates staff necessary to implement the goals, objectives and responsibilities of the Central Sterile Services.
Implements and ensures compliance with job performance standards to assess staff competencies.
Provides leadership for staff development and ensures staff participation in appropriate orientation, training courses and mandatory educational programs to maintain competency in job skills, knowledge, equipment usage and safe work practices.
Maintains a working knowledge of laws, policies, procedures and collective bargaining agreements impacting upon employees in the Central Sterile Services.
Ensures appropriate staffing mix to meet the needs of the Central Sterile Services.
Facilitates employee empowerment and encourages employee participation.
Delegates tasks while retaining accountability for outcomes.
Enforces Public Health Trust personnel policies fairly and consistently and takes progressive disciplinary action for just cause.
Plans, administers and uses staff, materials and unit facilities appropriately to meet budgetary objectives of the Central Sterile Services.
Understands budget development and reimbursement procedures; develops and implements strategies to maintain or increase revenues while controlling expenses.
Participates with other members of management in developing, implementing and evaluating programs and policies related to the determination, allocation and control of fiscal, human, materiel and informational resources for the Central Sterile Services.
Understands and utilizes Jackson Health System's fiscal management tools effectively.
Develops and manages an Emergency Preparedness Plan consistent with Public Health Trust and community-wide emergency preparedness efforts.
Participates with the Medical staff and other disciplines responsible for patient care to develop, implement, monitor and evaluate appropriate clinical care to meet the needs of the patients within the Central Sterile Services.
Ensures staff's participation in an effective and efficient case management system for the Central Sterile Services.
Provides for an effective patient and family education program to meet the needs of the Central Sterile Services.
Maintains a working knowledge and understanding of managed care as well as Public Health Trust, local, and national health care delivery systems and ensures that Central Sterile Services operates within applicable guidelines.
Ensures that staff provides for continuity of care, early discharge planning and effective utilization of Public Health Trust and community resources.
Maintains current knowledge of County, State and Federal guidelines/requirements as they apply to job duties, licenses and certification to ensure the Central Sterile Services compliance with regulatory agencies.
Performs all other related job duties as assigned.
Qualifications
Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM, or other CSS related certification is required.
Generally requires 7 to 10 years of related experience.
Leadership experience is required.
High School is required.
Bachelor's degree in related field is strongly
HVAC/R Commercial Service Manager
Service supervisor job in Miami, FL
About the Company
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
About the Role
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
Responsibilities
Overseeing the daily activities of the service department.
Managing service technicians.
Ensuring a high standard of customer satisfaction.
Coordinating service schedules.
Driving both operational and financial performance within the department.
Serving as a crucial link between customers, technicians, and company leadership.
Performing service calls as needed.
Managing technicians as they are hired and join the team.
Qualifications
High school diploma or GED required.
Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Required Skills
Bilingual English/Spanish (read, write, and speak).
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification.
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
Preferred Skills
Experience in managing a team in a commercial HVAC/R environment.
Knowledge of safety and compliance regulations.
Pay range and compensation package
Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Equal Opportunity Statement
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
Plumbing Service Manager
Service supervisor job in Miami, FL
We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems.
Primary Responsibilities
Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops.
Oversee inventory management, including vehicles, parts, tools, and service equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program.
Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred).
Experience
10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity.
Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business.
Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of plumbing and mechanical systems, piping materials, and related components.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Work Location: In person
Electrical Service Manager
Service supervisor job in Boca Raton, FL
Service Manager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
Service Manager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
Assistant Service Manager
Service supervisor job in Fort Myers, FL
Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan.
Position Summary
We are seeking a highly organized, client-focused Assistant Service Manager to support our commercial construction service division. This role assists with managing service calls, coordinating field crews, and ensuring timely completion of commercial repair, maintenance, and post-construction service projects. The ideal candidate understands the demands of commercial job sites, can interface professionally with business owners, and can keep multiple service requests moving efficiently.
Key Responsibilities
Perform hands-on field work as needed, including minor repairs, punch list completion, inspections, and jobsite support.
Support the Service Manager with daily operations of the commercial construction service team
Coordinate scheduling of field technicians, subcontractors, and specialty trades for service work, punch lists, repairs, and maintenance tasks
Act as a primary service contact for commercial clients-property managers, facility managers, retail tenants, office buildings, hospitality, healthcare, and industrial sites
Manage work orders, service tickets, project documentation, and daily logs
Review commercial service scopes, ensuring work aligns with client expectations, safety standards, and project specifications
Ensure all service work complies with OSHA guidelines, site protocols, and company-specific safety requirements
Assist with preparing service estimates, change orders, and pricing for commercial clients
Track job costs, material usage, timecards, and project schedules to ensure accuracy and profitability
Maintain communication with field crews regarding job updates, access requirements, and client schedules
Provide quick and professional resolution to client concerns, warranty claims, and urgent service issues.
Support onboarding, coordination, and evaluation of service technicians
Monitor materials, equipment, and subcontractor needs for daily service operations
Valid driver's license and clean driving record.
All other duties as assigned.
Qualifications
High school diploma or equivalent required; associate degree or construction-related training preferred
2+ years of experience in commercial construction, field service coordination, or construction management support
Knowledge of commercial construction processes, jobsite safety, and commercial building systems
Blueprint reading and understanding of blueprints.
Strong communication skills with the ability to interact with building owners, tenants, subcontractors, and field crews
Proficiency with construction management software
Ability to interpret service scopes, basic construction drawings, and specifications
Strong organizational skills with the ability to prioritize multiple work orders and deadlines
Preferred Skills:
Experience managing service work in commercial environments (office, retail, industrial, healthcare, hospitality)
Familiarity with commercial permitting, inspections, and tenant improvement processes
Understanding of building envelope systems, MEP coordination, and commercial finishes
Bilingual (English/Spanish) a plus
Physical Requirements:
Must be able to comfortably visit job sites and navigate construction environments.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and certification assistance.
Equal Employment Opportunity:
Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Clinical Laboratory Team Leader - Freestanding Emergency Department
Service supervisor job in Pensacola, FL
Are you an experienced Clinical Lab Professional? Are you looking to looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, LabCorp wants to speak with you about exciting opportunities to join our team *Ascension Sacred Heart Emergency Care in Pensacola, FL.* In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: “Improving Health, Improving Lives”.
*Work Schedule*: 5 x 8 hour shifts: (Weekdays; 9:00 AM - 5:30 PM) and rotating weekends and holidays
*Benefits: *Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please [click here](
*Job Responsibilities: *
* Assist the supervisor with the day to day operations of the Free Standing Emergency Department
* Send daily, weekly and monthly productions reports to management
* Assist with the training of new hires and the development of current employees
* Keep supervisor informed of group progress, problems, employee performance and any significant factors affecting assigned responsibilities
* Determine the acceptability of specimens for testing according to established criteria
* Perform routine and complex technical procedures and functions according to SOPs
* Monitor, operate and troubleshoot instrumentation to ensure proper functionality
* Prepare, test and evaluate new reagents or controls
* Report accurate and timely test results in order to deliver quality patient care
* Perform and document preventive maintenance and quality control procedures
* Identify and replenish testing bench supplies as necessary
* Assist with processing of specimens when needed
* Maintain a safe work environment and wear appropriate personal protective equipment
* Requirements:*
* Bachelors Degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or meet local regulatory (CLIA & State) requirements
* Minimum 2 years of experience as a Technologist or Technician
* ASCP and/or AMT Certifications are a plus
* Florida State Technologist License
* Prior supervisory or leadership experience is a plus
* Understanding of laboratory operations as well as policies and procedures
* Proficient with Laboratory Information Systems and Microsoft Office
* Strong communication skills; both written and verbal
* High level of attention to detail with strong organizational skills
* Comfortability making decisions in a changing environment
* Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
*Labcorp is proud to be an Equal Opportunity Employer:*
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
*We encourage all to apply*
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site]( or contact us at [Labcorp Accessibility.](mailto:...@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](
Evening Supervisor (LPN or RN)
Service supervisor job in Jacksonville Beach, FL
3p-11p Evening Supervisor Needed- Come Join our Team!! Avante Offers DAILY PAY! Work Today, Get Paid Today! Avante at Jacksonville Beach Skilled Nursing and Rehabilitation Center is seeking a caring, patient-focused Licensed Practical Nurse (LPN) or Registered Nurse (RN) for a 3p-11p Evening Supervisor position. The ideal candidate would be passionate about helping others, have a positive attitude, and be a dedicated team-player.
The Unit Manager would be responsible for supervising the day-to-day nursing activities of the facility during your tour of duty in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility, and as may be required by the Director of Nursing, to ensure that the highest degree of quality care is maintained at all times.
Why Avante?
At Avante, we believe in providing the highest quality of care to our residents while fostering a supportive and rewarding work environment for our team.
Benefits You'll Love:
? Competitive Compensation
? Comprehensive Insurance Coverage (Medical, Dental, Vision and more!)
? Strong Retirement Plan for Your Future
? Paid Time Off & Holidays to Recharge
? Tuition Reimbursement - Invest in Your Education
? Health & Wellness Programs to Keep You Feeling Your Best
? Employee Recognition Programs - Win prizes & an annual cruise!
? A Collaborative Work Environment - We value your voice! (Employee surveys, check-ins, & town halls)
? Advancement Opportunities - Grow Your Career with Us!
Qualifications:
Must be a licensed nurse (LPN or RN) in good standing and meet all applicable federal and state licensure requirements.
Must be 18 years of age
Completion of secondary education or otherwise show ability to read and write in a legible and understandable manner.
Must speak and understand English
Must be able to supervise and instruct others.
Previous supervisory experience or completion of appropriate supervisory training program, or as required by state law.
Must maintain current CPR certification.
Positive attitude toward the elderly.
Education and Experience:
Must be a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing and meet all applicable federal and state licensure requirements.
Must be 18 years of age.
Completion of secondary education or otherwise show ability to read and write in a legible and understandable manner.
Must speak and understand English.
Previous experience in a supervisory capacity.
Must be knowledgeable of nursing and medical practices and procedures and laws, regulations and guidelines governing long-term care.
Must maintain current CPR certification.
Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.
Regional Maintenance Team Lead
Service supervisor job in Winter Haven, FL
The Regional Maintenance Team Leader is a key leadership role responsible for ensuring a safe and efficient work environment across all divisional plants. The primary focus is to oversee and optimize the preventative maintenance program, providing expert guidance, leadership, and technical solutions to plant managers and maintenance supervisors. This role requires extensive travel to different plant locations to ensure consistent policy implementation and to facilitate new plant setups and equipment relocations.
Leadership & Supervision:
Serve as the primary point of contact for plant managers and maintenance supervisors on all maintenance-related matters.
Evaluate and provide training to maintenance supervisors to ensure a high level of technical proficiency and adherence to company standards.
Provide expert guidance and solutions for complex or specialized maintenance inquiries.
Facilitate new plant setups and the installation/relocation of equipment.
Maintenance & Operations:
Formulate, implement, and enforce maintenance policies and practices to promote a safe and productive environment.
Develop and manage the preventative maintenance (PM) program across all plants, ensuring it meets or exceeds company expectations.
Supervise the maintenance of all plant equipment, including scheduling weekly/monthly PMs and handling warranty repairs.
Perform and oversee all aspects of equipment and facility maintenance, including welding, cutting, grinding, and repairs to doors, walls, lighting, and HVAC systems.
Manage and update the CMMS (Computerized Maintenance Management System), including creating/completing PMs, scheduling work, and managing parts inventory.
Lead the installation and removal of new and old equipment.
Control expenses and manage the budget related to divisional maintenance.
Safety & Compliance:
Champion a culture of safety by establishing and enforcing policies and practices.
Conduct regular safety inspections (daily, weekly, monthly, and quarterly) of equipment and facilities.
Ensure compliance with safety protocols, including Lockout/Tagout (LOTO) procedures, equipment guards, E-Stops, and proper signage.
Oversee daily and monthly forklift inspections.
Manage the inventory and maintenance of fire extinguishers
Required Qualifications & Skills
Technical Expertise:
Proven experience in electrical maintenance, including troubleshooting and working with a wide range of voltages (low voltage, single-phase, three-phase), servo motors, VFDs, and PLCs. Must be able to read and understand electrical schematics.
Strong knowledge of pneumatic systems (valves, pressure sensors, cylinders, filters/dryers) and hydraulic systems (pumps, valves, cylinders), including the ability to read schematics.
Proficiency in mechanical systems, including chain drive systems, bearings, conveyors, gearboxes, and diesel/gas engines.
Experience with welding and fabrication (MIG, TIG, or Stick).
Basic understanding of CNC operations and computer networking (Profibus, Profinet, Modbus).
Computer Proficiency:
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email applications.
Experience with CMMS programs for maintenance and inventory management.
Physical & Analytical Skills:
Able to lift up to 75 lbs without assistance and work in a variety of physical positions (standing for long periods, bending, crouching, and in confined spaces).
Excellent analytical and problem-solving skills with the ability to quickly diagnose issues and provide an effective plan of action.
Evening Supervisor (LPN or RN)
Service supervisor job in Ormond Beach, FL
3p-11p Evening Supervisor (LPN or RN) Needed- Join Avante Skilled Nursing and Rehabilitation Center! Are you passionate about helping others, do you have a positive attitude, and show great leadership abilities? Avante at Ormond Beach Skilled Nursing and Rehabilitation Center is seeking a 3p-11p Evening Supervisor to supervise the day-to-day nursing activities of the facility during their tour of duty in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility, and as may be required by the Director of Nursing, to ensure that the highest degree of quality care is maintained at all times.
Avante Offers DAILY PAY! Work Today, Get Paid Today!
Why Avante?
At Avante, we are committed to providing the highest quality of care for our residents while fostering a collaborative, rewarding, and growth-oriented work environment for our team.
Benefits You'll Love:
Competitive Compensation
Comprehensive Insurance Coverage (Medical, Dental, Vision, and more!)
Strong Retirement Plan to Secure Your Future
Paid Time Off & Holidays - Because You Deserve a Break
Tuition Reimbursement - Invest in Your Growth
Health & Wellness Programs to Keep You Feeling Your Best
Employee Recognition Programs - Win prizes & even an annual cruise!
A Collaborative Work Environment - We Value Your Input! (Employee surveys, check-ins, & town halls)
Advancement Opportunities - Build a Career with Us!
Qualifications:
• Must possess a current and active license in good standing to practice as an RN or LPN in the applicable state
• Must maintain current CPR certification.
• Must be able to read, write, speak, and understand the English language.
• Previous experience in a hospital, long-term care or healthcare related facility
• Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices, procedures, laws regulations and guidelines governing long-term care facilities
• Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.
• Be a supportive team member, contribute to and be an example of team work and team concept.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
• Must be able to relate information concerning a resident's condition.
Education and Experience:
• Must possess, as a minimum, a Nursing Degree from an accredited college or university • Must have, as a minimum, one (1) year of experience as a supervisor in a hospital, nursing care facility, or other related health care facility.
• Must have training in rehabilitative and restorative nursing practices.
• Must maintain current CPR certification.
Apply today and help us create a welcoming and supportive environment for our residents and their families.
Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.
Director, Military Affairs Service - Army
Service supervisor job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.
Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.
Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.
Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.
Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.
Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.
Represents USAA at selected public events engaging the military community.
Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.
Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.
Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.
Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.
3 years of direct team lead or management experience required.
20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).
Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.
Strong leadership, communication, and interpersonal skills
Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.
Possession of Military ID card required.
What sets you apart:
Military assignment serving in a senior military leadership position.
Staff and leadership experience serving at a major military command or higher headquarters.
Extensive knowledge of military leadership structure and military installation functions.
Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.
Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.
Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
10-years or more experience engaging the military community.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EUC Desktop / Field Services Support
Service supervisor job in Opa-locka, FL
Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Roles & Responsibilities
* Must have a good experience in Image Management
* Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Base Salary Range: $90,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Field Service Supervisor - Lift Truck
Service supervisor job in Saint Petersburg, FL
Main Duties & Responsibilities
Primary Job Role
Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items.
Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required.
Ensures customer is kept up-to-date on the status of his/her work, including revised estimates.
Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time.
Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers.
Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator).
Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty.
Participates in service meeting at the branch.
Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications Education and Experience
Formal Education High School diploma or GED
Experience 3-4 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid drivers license
Good computer skills with Microsoft applications.
Not Required but Highly Desired Criteria
Extensive industry specific equipment familiarity and service skill.
Updating of Knowledge
Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires problem solving ability, established examples / guidance are not always available
Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers)
Physical Demands
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
O: Climbing
O: Balancing
O: Stooping
O: Kneeling
O: Crouching
O: Crawling
O: Reaching
F: Standing
C: Sitting
F: Walking
O: Feeling
O: Fingering
O: Grasping
C: Repetitive Motion
C: Talking
C: Hearing
O: Pushing - Up to 25 lbs.
O: Pulling - Up to 25 lbs.
O: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
O: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
Environmental Conditions
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
C: Inside conditions: Protection from weather but not necessarily from temperature change.
N/A: Outside environmental conditions: No effective protection from weather.
N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A: Vibration: Exposure to oscillating movements of the extremities of whole body.
N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids.
N/A: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPlumbing Service Field Supervisor
Service supervisor job in Orlando, FL
Job DescriptionDescription:
The Plumbing Service Field Supervisor will oversee day-to-day field service operations and support plumbing crews in completing commercial and residential service work. This role is hands-on, with a strong emphasis on leadership in the field - troubleshooting issues, supporting technicians, and maintaining communication with the office. You'll ensure your team delivers quality work on time, upholds safety standards, and represents Kalos with professionalism and pride.
Compensation: $30 - $36 per hour (based on experience)
Schedule: Monday - Friday with on-call rotations as needed.
Key Responsibilities
Supervise plumbing crews on light commercial and residential services from start to finish.
Plan, schedule, and coordinate manpower, materials, and equipment for daily work.
Ensure installations meet state and local codes, manufacturer requirements, and specifications.
Plan and coordinate manpower, materials, and equipment for each day's work.
Support field technicians with troubleshooting and hands-on assistance when needed.
Train and mentor apprentices and lead techs, reinforcing proper installation practices, customer communication, and safety protocols.
Collaborate with field managers and project supervisors to review plans, track progress, and resolve field challenges.
Conduct regular safety and quality checks on active job sites.
Maintain accurate reporting on manpower, materials, job status, and customer feedback.
Represent Kalos Services professionally to clients, contractors, and team members at all times.
Requirements:
Minimum 5 years of plumbing experience, including installation, service, or construction.
2+ years of leadership experience in a field or supervisory capacity preferred.
Strong understanding of Florida plumbing codes, installation standards, and best practices.
Proven ability to lead, motivate, and develop field personnel.
Valid Florida driver's license with a clean driving record.
Strong communication, problem-solving, and organizational skills.
Commitment to safety, quality, and consistent performance.
Ability to work independently and make sound field decisions under minimal supervision.
Benefits:
At Kalos, we believe in supporting our employees both at work and in life. That's why we offer a comprehensive and affordable benefits package designed to meet your health, financial, and personal needs.
Our Benefits Include:
Health Insurance:
$500 deductible with significant savings-our employees pay 58% less for insurance than the average employer in Florida.
Direct Primary Care membership for same-day or next-day appointments.
$0 Copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications).
Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills.
$0 copays for Mental Health Counseling.
Dental Insurance:
Full coverage for preventive care.
Vision Insurance:
$10 for exams and $25 for lenses.
Additional Perks:
$10,000 in free life insurance for all employees, with options for additional life and accident insurance.
Short-term and long-term disability coverage.
24/7 telemedicine access.
Free cancer treatment with select providers.
Free Employee Assistance Program (EAP) for personal support.
For more details, visit kalosflorida.healthcare.
Kalos is an Equal Opportunity Employer. We are committed to providing fair and equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
We value diversity and inclusion across our teams and encourage individuals with disabilities to apply. If you require a reasonable accommodation during the application or interview process, please contact our HR team at *******************.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Event Support Services Supervisor- MIDFlorida Event Center
Service supervisor job in Florida
The City of Port St. Lucie is an equal opportunity employer. requires the applicant to successfully pass a drug screening. is $34.57 - $39.76, depending on qualifications Responsible for supervising and directing the daily operations of the Event Tech Division of skilled and semi-skilled workers, providing service to the department and facilities at the MidFlorida Event Center. Performs and supervises a wide variety of manual work in support of such activities as conventions, luncheons, commercial exhibitions, trade shows, weddings, business meetings, festivals, and performances in which facilities of the Event Center are utilized. Facilitates the development of public trust and confidence in the City and the Event Center.
This position is Essential and is required to report to duty before, during, and immediately after a civil emergency.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
* Keeps the mission, vision and values of the City of Port St. Lucie and MidFlorida Event Center at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work, and productivity by generating innovative solutions to work situations. Continuously demonstrates strong leadership and team-building skills.
* Must have a proven track record of managing/leading a staff of 8 or more.
* Sets up, operate and take down basic lighting, audio and video systems.
* Provides users with advice, training, and support on the use of AV equipment.
* Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
* Moves, sets up, takes down, and positions chairs, tables, A/V, or other furniture according to prescribed arrangement.
* Set up or takes down movable stage.
* Hangs drapes, flags, curtains, and similar objects.
* Adjust movable partitions.
* Operates light motorized equipment such as a floor scrubber, forklift, scissor lift and light truck.
* Sweeps, mops, scrubs, and waxes floors.
* Washes walls, windows, mirrors, furniture, and fixtures.
* Sets up special arrangements for commercial exhibits, conventions, or other public activities.
* Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
* Light repair, repairing doorstops, and patching/painting.
* Performs daily facility safety checks.
* Specifies, supervises, directs and participates in the work required to complete Event Center projects.
* Develops goals and objectives for event set up and take down, grounds keeping and light maintenance and repair, to the Event Center, structures, and grounds.
* Oversees projects and contract work.
* Prepares quotations and estimates for purchasing materials, supplies, and projects.
* Performs liaison functions for contracted and in-house projects.
* Documents and maintains records.
* Computer proficient particularly with Microsoft Word, Outlook and Excel
* Recommends and prepares preventative maintenance programs.
* Inspects and provides direction on services for the Event Center or related facilities.
* Interprets and fulfills event orders.
* Trains, leads, supervises, and evaluates division staff.
* Inspects to assure safe working conditions in facilities and instructs staff in safe working habits.
* Attends and participates in event and operations meetings as needed.
* Performs event set-up inspections.
* Works any shift, including overnights, weekends, and holidays.
* Communicates clearly, effectively, and tactfully, orally and in writing, including understanding and following instructions, procedures, and event diagrams.
* Demonstrates continuous effort to improve operations, decrease event set-up and tear-down times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
* Provides a high level of customer service and general support to student and professional staff events and activities.
* Other duties as may be assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervises and performs duties in conjunction with non-supervisory employees. Carries out supervisory responsibilities in accordance with the City's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Graduation from an accredited high school or possession of an acceptable equivalency diploma is required. Minimum of seven (7) years of experience in event or entertainment services or a comparable area required. Familiarity with small power tools, AV devices, and equipment used in set-up and tear-down associated with events is preferred; previous supervisory experience required. Possession of a valid driver's license and maintenance of a clean driving record are required, with the ability to obtain a valid Florida driver's license within 30 days from the date of hire.
KNOWLEDGE, SKILLS & ABILITIES
* Ability to lead by example.
* Ability to focus on the positive in every situation.
* Ability to stay centered when challenged.
* Ability to model respect for individuals, teams, and the organization.
* Ability to establish and maintain the trust and confidence of the department and the public.
* Knowledge of general repair and maintenance techniques to keep buildings and equipment in good repair. Comprehensive knowledge of event equipment, AV devices, and other technical terminology used within the department.
* Ability to troubleshoot and problem-solve equipment and event software issues.
* Skill in Planning, organization, and time management.
* Skill in using related equipment and tools.
* Ability to communicate effectively in writing and orally, as well as follow and give directions.
* Ability to complete building repairs.
* Ability to keep records and reports.
* Ability to focus on the positive in every situation.
* Ability to model respect for individuals, teams, and the organization.
* Ability to stay centered when challenged.
* Ability to establish and maintain the trust and confidence of the department and public.
* Knowledge of applicable safety precautions associated with materials and equipment used in work performed. Ability to remain flexible and adjust to situations as they occur.
* Ability to operate a computer to read, respond, and send emails and operate a work order software program and event diagram program (after training).
* Ability to follow through with assigned tasks.
* Ability to establish and maintain effective working relationships with employees and the public.
* Ability to work under pressure and meet deadlines.
* Ability to follow through with assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Steel-toe or composite-toe shoes are mandatory.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, heights, and stressful situations.
The noise level in the work environment is usually moderate to loud.
Documentation Requirements
Please Read Carefully
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
* Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
* Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.
* Approved Credential Evaluation Agencies:
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
* An accredited four-year college or university in the United States, OR
* A current member of the National Association of Credential Evaluation Services (NACES), OR
* A current member of the Association of International Credential Evaluators (AICE), OR
* A recognized Professional Organization
For an additional list of approved credential evaluation agencies, visit the Florida Department of Education
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified.
Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
Field Service Supervisor
Service supervisor job in Kissimmee, FL
FIELD SERVICE SUPERVISOR
At Day & Nite, we specialize in providing top-notch HVAC, refrigeration, and commercial kitchen equipment repair services to a wide range of clients. With years of experience in the industry, we take pride in delivering exceptional service and support to our customers. We are currently looking for a dedicated Field Service Supervisor to join our dynamic team. As a Field Service Supervisor at Day & Nite, you will be responsible for overseeing the performance of our field technicians, ensuring exceptional service delivery, and maintaining high standards of customer satisfaction. Reporting directly to the Field Service Manager, you will play a key role in managing technician operations, ensuring adherence to safety protocols, and providing training to ensure the highest level of technical proficiency.
Key Responsibilities:
Responsible for maintaining consistent communication with the FSM or direct report throughout the day.
Act as a primary contact for technical and field-related issues with 24/7 phone accessibility. The FS must always be reachable by phone, make arrangements as needed, and respond to emails when required.
Problem solver / technical assistance / deal with customer issues / technician quarrels
Responsible for the coordination with Procurement in receiving and distribution of parts
Coordinate weekend and after-hours service calls with the on-call technician
Assist technicians with challenging parts research when all resources have been exhausted, and if need be, liaison between the technician and the Procurement and, or the manufacturer
The team must stay intact and operate at the highest level. It is up to the FS to coordinate with Logistics when a technician needs to be pulled from a job if they get stuck, or rerouted
The Field Supervisor will be responsible for scheduling and conducting Service/ Safety meetings with the technicians.
The Field Supervisor will coordinate with the Business Manager to run and scrutinize GPS reports for payroll and follow up on customer quotes.
Requirements:
Minimum of 5 years of experience in HVAC, Refrigeration, and/or commercial cooking equipment repair, with at least 2 years in a supervisory role.
Strong knowledge of HVAC systems, commercial cooking equipment, Refrigeration, and troubleshooting techniques.
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Ability to read and interpret technical manuals, schematics, and blueprints
Valid HVAC Technician Certification (EPA, NATE, etc.) and other relevant certifications preferred.
Strong organizational and time management skills.
Ability to work flexible hours and be on-call as needed.
Valid driver's license with a clean driving record.
Familiarity with service management software and tools is a plus.
Benefits:
Competitive pay with opportunities for increases based on performance and skills development
Hands-on training and mentorship from experienced professionals
Career growth opportunities within the company
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Auto-Apply