Real Estate Team Lead
Service supervisor job in Fort Wayne, IN
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Service Delivery Lead - Global MES Manufacturing and Quality
Service supervisor job in Gas City, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Service Delivery Lead - Global MES Manufacturing and Quality
Help us advance our purpose to make life-saving medicines that matter
The Manufacturing and Quality (M&Q) Global Manufacturing Execution System (MES) Team is actively looking for a Service Delivery Lead to drive operational excellence in service delivery across our services. Are you passionate about manufacturing excellence and applying technology to make reliable and life-saving medicines? If so, bring YOUR skills and talents to Lilly where you'll have the chance to create an impact on the lives of patients.
Our broader M&Q IT organization leverages technology and analytics to transform, scale, and support manufacturing operational excellence and productivity. This team helps produce medicines using machine learning and robotic capabilities with some of the most sophisticated manufacturing technologies and rigorous quality standards.
Lilly IT builds and maintains capabilities. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
What You'll Be Doing:
This dedicated Manufacturing & Quality IT position will be part of the Global MES team to deliver and support our MES services used across Lilly Manufacturing networks. The Service Delivery Lead is responsible to design, implement and manage the service level management process to deliver the end-to-end Tech at Lilly service at a level that supports the business need and requirements. The Service Delivery Lead is also responsible for developing strong relationships with internal service owners, service providers and third-party managers in Tech at Lilly organizations regarding the delivery of end-to-end services to support our business partners' and end-users' service needs. This position will focus on the following key elements:
Collaborate closely with Zone 2 MES Service Delivery Lead
Manage relationship with 3rd party vendors and technology partners.
Partner with MES vendor(s) on investigations, upgrade roadmaps, and issues resolution
Understand priority of the sites in terms of severity and criticality of the support process
Work closely with cross-functional teams to ensure seamless integration and delivery.
Provide best practices for managing MES services aligned with business need
Schedule and organize MES upgrades in agreement with the sites
How You'll Succeed:
You will develop and manage MES Services aligned with business need
Negotiate, agree, and maintain Service Level Agreements with site business partners
Negotiate, agree, and maintain the Operational Level Agreements with internal tech providers
Negotiate and agree on Service Level Requirements for any proposed new/developing services with site business partners and internal tech provider
Gather, analyze, and formally communicate service performance metrics to ensure service is delivered in line with agreed service levels
Implement and manage ongoing service improvement plans and activities
You will provide operational / support activities
Facilitate Incidents resolution and root cause analysis in case of critical issues
Escalate critical Incidents to Lilly Management
Escalate and follow-ups critical Incidents with the Vendor
Review support metrics with the vendor, in case taking appropriate actions
Lead emergency patches release
You will prepare and manage stabilization activities for new sites/new versions of MES
Creates installation plans with sites and the vendor
Prepare the stabilization phase and make sure that necessary level of support is in place
Organizes and leads updates during stabilization phase
You will design, implement, and manage service level management Lilly processes
Review incidents and problems assigned to the team and make sure they are documented according to the applicable SOP and in compliance with service levels
Provide accurate updates/changes to the Service Now Configuration Management Database (CMDB)
Support the Periodic Review process (e.g., for INC and PRB analysis)
Conduct annual reviews of the service level management process and negotiate and control any amendments necessary
You will be responsible for MES installations
Create and manage MES installation roadmap
Coordinate upgrades with the site representative and the vendor
Responsible for MES installation at the sites, including the related documentation
What You Should Bring:
Strong analytical, & process improvement skills
Good communication skills (written / oral)
Project and/or service level management experience
Demonstrated understanding of the ITIL framework, certification is strongly preferred
Experience with vendor management and contract negotiation
Demonstrated ability to build relationships across diverse teams
Demonstrated ability to communicate at different levels of the organization
Knowledge of security, regulatory, and privacy requirements GXP) for Pharma industry
Basic Qualifications:
Bachelor's degree in Business Administration, Computer Science, Engineering, Computer Information or related field
2+ years of Information Technology experience
Additional Information:
Full-time position - 8-hour days, possible after-hour support
On site presence 5 days a week (with flexibility for remote work 4 days per month)
Some travel maybe required to other Lilly Manufacturing sites
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$64,500 - $151,800
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyOperations Supervisor
Service supervisor job in Markle, IN
* Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
* Compile production and service records and measure conformance to standards
* Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
* Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
* Set up appointment freight deliveries
* Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
* Maintain excellent communication with external and internal customers
* Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
* In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
* Ensure that Service Center premises are protected and maintained
* Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
* Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Assist with the facilitation of information meetings with Service Center team members
* Effectively handle special assignments as directed
Qualifications
* Knowledge of the LTL/ Transportation Industry
* Has managed Drivers and Dockworkers
* Knowledge of the surrounding geographical area to the Service Center
* Legally eligible to work in the United States
* Must be at least 18 years of age
* Fluent in English
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Auto-ApplyFull Time Customer Service Lead
Service supervisor job in Fort Wayne, IN
Midwest Shooting Center is a premier indoor shooting range and training facility committed to professionalism, safety, and exceptional customer experiences. Our team is passionate about helping every member and guest enjoy the highest standard of service in the industry. Position Overview As a Customer Service Lead, you'll play a hands-on role in supporting daily membership and training operations. You'll ensure accounts, scheduling, and service delivery are executed with accuracy and care - helping to retain members, reduce errors, and maintain smooth operations. This position is ideal for someone who's detail-oriented, dependable, and ready to grow within a fast-paced, customer-focused environment. What You'll Do
Manage daily account operations, including freezes, billing, renewals, and membership updates.
Oversee scheduling and support for training sessions to ensure accuracy and completion.
Ensure new member and client onboarding is completed correctly and with a high level of service.
Track and report daily retention, delinquency, and satisfaction data to the Customer Service Manager.
Resolve member and client concerns quickly and professionally, escalating complex issues when needed.
Support trainers and service staff with scheduling, materials, and adherence to service standards.
What Success Looks Like
Accounts are accurate, current, and error-free.
Training sessions are properly scheduled and executed.
Member and client issues are resolved promptly and courteously.
Retention and satisfaction scores consistently improve.
Daily operations run smoothly with minimal escalation required.
Who You Are
Organized, reliable, and detail oriented.
Customer-service driven with excellent communication skills.
Skilled in multitasking and managing administrative systems.
Calm under pressure and proactive in solving problems.
Motivated to grow into higher leadership or management roles.
Compensation & Benefits
Annual salary range: $35,000-$40,000, based on experience and performance.
Health, dental, and vision benefits.
Employee discounts on retail, training, and membership.
Opportunities for career advancement within a growing company.
Join the Midwest Shooting Center Team If you're ready to take ownership of daily operations, help deliver exceptional customer experiences, and grow your leadership skills, apply today to become a Customer Service Lead at Midwest Shooting Center.
Field Service Supervisor
Service supervisor job in Fort Wayne, IN
Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range - $25-30+ hourly Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
Environmental field service operations, construction, manufacturing, or similar industry experience
Ability to travel overnight up to 2-4 nights per month
Ability to be on-call for emergency response situations
Ability to pull a trailer via pick-up truck preferred
Ability to interface with clients and management
Ability to manage project related vendors
Ability to manage, reconcile, and review all job-related documentation
Ability to work in confined spaces for periods of time
Valid Driver's license
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Experience in industrial emergency response, Hazmat clean-up, confined space entry
Supervising/working in confined spaces
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *CH
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Read work order and ensures all required equipment is available and operational prior to starting jobs
Inspects equipment and general work area prior to starting any job
Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
Communicate Performs preventative and corrective maintenance on equipment when required
Completes all appropriate paperwork including service receipts, and submits to designated management
Train Technicians I and II in equipment operation and service line processes
Operate all necessary equipment in service line in accordance with operation training and safety procedures
Practice safety procedures in accordance with training and guidelines when working
Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
Maintain good housekeeping and cleanliness in the cleaning areas
Check equipment at the start of each shift
Lead safety meeting and ensure HPC safety policies are followed
Meet progress deadlines and efficiently utilizes resources
Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
Enforce Company employee policies and may remove employee from job when required
Follow all local, state (provincial) and federal compliance regulations and rules
Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
Safely observe all corporate operating guidelines and procedures
Observe all company environmental health and safety operating guidelines
Performs other duties as assigned
By position, ability to be on call for emergency response on rotating basis every other week
By position, site-remediation, equipment decontamination, and the handling of hazardous materials
Auto-ApplyCustomer Service Manager
Service supervisor job in Goshen, IN
This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets.
As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies-offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors.
This role presents a unique opportunity to be part of a transformative phase in the company's evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence.
Role
The Customer Service Manager leads the strategic and daily operations of customer support functions-including the call center, chatbot automation, ticketing systems, and warranty fulfillment-to ensure prompt, professional, and policy-aligned service delivery. This role is responsible for optimizing workflows, leveraging technology to enhance responsiveness, maintaining performance metrics, and driving continuous improvement. By training and developing the customer service team and collaborating cross-functionally, the Manager ensures a seamless and high-quality customer experience that supports overall business goals.
Job Responsibilities
People Management Responsibilities
Supervising the daily operations of the customer service department
Responsible for the overall direction and performance of the teams
Hire, onboard, develop, coach & manage performance of team
Managing workflow, escalations, and effectively delegating workload across the team
Set customer service goals for team members and help them reach those goals
Celebrate, reward, motivate & engage with team
Interacting with customers and handling customer queries and complaints in a timely manner
Establish relationships with key personnel in other departments (examples: IT, quality, HR, marketing, operations, etc.) to support product changes and/or improvements
Project Management Responsibilities
Develop and drive key strategies and programs which improve the company's interface with the customer
Proactively look for ways to improve the group's operations through; process and policy definition; automation via technology; focusing on customer-oriented practices; and providing career development for the staff
Interact with key customers to determine their service expectations. Plan and implement systems to meet or exceed these expectations
Identifying and eliminating root cause barriers to accuracy, productivity, and quality
Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
Manage weekly and monthly reports and surveys
Launch surveys with various customer groups and focus on continuous improvement from the results
Keep abreast of technologies and trends in customer service. Implement change to continue to drive customer service excellence
Performs other relevant duties as assigned; i.e. special projects, programs, developmental activities, etc.
Requirements
Bachelor's degree in business or a related field; an equivalent combination of education and relevant experience will be considered
Minimum of 5 years of supervisory experience, with 3-5 years in customer or consumer-facing roles
Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Exceptional written and verbal communication skills, with the ability to convey complex information clearly and diplomatically
Outstanding organizational, planning, and time management abilities, with a proven track record of managing multiple priorities effectively
Demonstrated success in driving continuous improvement initiatives through data analysis and performance metrics
A healthy sense of humor
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Skills
1-2 years of technical experience strongly preferred
Highly proficient coaching and employee relations skills
Adjusts easily and quickly to change
Practices delegation with appropriate follow-up and control
Open and direct verbal and written communication style
The ability to manage multiple priorities simultaneously - oriented on results
Bias for action, strong work ethic, and desire to achieve excellence
Compensation And Benefits
Dave Carter & Associates offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.
Miscellaneous
No agency calls please.
EEO Employer.
Work Authorization - Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Customer Service Supervisor
Service supervisor job in Goshen, IN
Begin your Composites One Career Today!
As a Customer Service Supervisor, you will be responsible for supervising and assisting in the coordination of the overall activities of a Distribution Center's Customer Service team. In partnership with the Customer Service Manager (CSM), responsible for coaching and development of the Customer Service team for continuous improvement in overall performance. Within your role, you will directly manage a base of key accounts (60% of the role). You will be accountable for adhering to and promoting Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service principles while supporting the continued growth of the company.
Key Responsibilities:
Leads, supervises, and motivates the Customer Service team.
Facilitates performance objectives, training plans, strategic planning, and goals set for the Customer Service team.
Regularly monitors interaction between Customer Service Representatives (CSRs) and customers to ensure a congruent approach with Stellar Service techniques; provides direct feedback and outlines recommendations for improvement, as necessary.
Identifies Best Practices within the Customer Service system and shares internally and externally, as appropriate.
Provides regular updates on team members' performance to the CSM, assists with hiring and performance reviews.
Communicates standard operating procedures to improve the efficiency of the Customer Service team while enhancing the customer experience.
Provides coverage for the department when team members are out of the office.
Drives and facilitates the order fulfillment process.
Ensures that the Customer Service team is consistently following standard operating procedures and established company guidelines.
Builds customer relationships and gains insight on sales-related issues pertaining to the performance of the team by participating in customer visits.
Directly manages a number of key accounts; leads by example in providing top-notch customer service for these customers.
Serves as an interdepartmental liaison between customer service, warehouse, delivery, sales, and purchasing to resolve customer-related issues and enhance organizational efficiency.
Drives and monitors fill rates; continuously pursues improved customer satisfaction.
Works cross-functionally to move obsolete or slow-moving inventory.
Works with the Customer Service team to engage buyers, sales, and transportation resources to identify cost-effective solutions that will help meet/exceed customer expectations.
Works with the credit team to resolve credit-related issues to eliminate service failures in the order fulfillment process.
Expected Skills and Qualifications:
3+ years of Customer Service experience in a non-retail environment
Prior leadership experience preferred
Experience in a business-to-business account support and distribution role strongly preferred
Proficient in MS Office, including Word, Excel, Outlook, Teams
Ability to learn internal systems (e.g., SAP)
Bachelor's degree in business administration or related field preferred
Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles.
Discover a Fulfilling Career:
At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth.
We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things.
Respect, Teamwork, and Communication are Woven into our Core Values:
Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us.
Benefits:
Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here.
Commitment to Diversity, Equity, and Inclusion:
At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
ADA Accommodations:
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ********************************.
Supervisor, Freight Operations
Service supervisor job in Fort Wayne, IN
Business Unit: LTL **What you need to succeed as a Freight Operations Supervisor at XPO** Minimum qualifications: + 2 years of related work experience ina warehouse, distribution, supply chain, transportation or similar environment
+ Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
+ 2 years of supervisory experience
+ LTL industry experience
+ Positive attitude with the ability to multitask and motivate your team
+ Exceptional leadership, communication, and administrative skills
**About the Freight Operations Supervisor job**
Pay, benefits and more:
+ Competitive compensation package
+ Full health insurance benefits available on day one
+ Life and disability insurance
+ Earn up to15 days of PTO over your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
+ Opportunity to participate in a company incentive plan
What you'll do on a typical day:
+ Lead and supervise all aspects of freight operations
+ Develop and implement strategic work procedures to meet the evolving demands of the department
+ Evaluate, manage, assign and supervise workloads and tasks
+ Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
+ Ensure production goals are met by managing tonnage, payroll and other administrative functions
+ Plan hourly employee schedules to meet daily operations goals and lower costs
+ Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
+ Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
+ Ensure customer freight is processed, handled, loaded and delivered timely and damage free
+ Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
+ Effectively direct a team to consistently meet or exceed productivity goals
+ Make recommendations regarding hiring, suspension and termination
+ Develop and present action plans to improve load average and model compliance
+ Participate in internal safety and engagement committees
+ Train employees on safety rules and processes
+ Monitor and maintain organization within the shift to ensure safety and productivity
+ Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
+ Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
+ Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
+ Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
+ Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
+ Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
+ Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
+ Walk and stand for extended periods on a loading dock that is not climate controlled
+ Work outside in inclement weather
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
Nutrition Services Supervisor
Service supervisor job in Van Wert, OH
Nutrition Services Supervisor oversees the coordination of the care community meal preparation and delivery. * Supervise food preparation, tray service and dining room service * Maintain standards of sanitation and safety according to local, state and federal regulations
* Educate residents and families in the area of therapeutic diets
* Order all food to ensure proper menu
* Participate in the QAPI process
* Participate in the Care Conference process
* Maintain schedules for all Nutrition Services staff
* Oversee the coordination of the care community meal preparation and delivery within a safe and sanitary environment
* Instruct employees in the use, care and maintenance of equipment
Knowledge, Skills and Abilities: Must have high school diploma or equivalent. Must have ServSafe Food Manager Certification for PA, or Ohio Department of Health Level Two Certification in Food Protection for OH. Must be a Certified Dietary Manager or obtain certification within 1 year of employment.
Benefits for Nutrition Services Supervisor:
* Promotion opportunities
* Flexibility
* Education/Learning
* Competitive benefit package
What we look for in a Supervisor of Nutrition:
Experience - If you've had a job or experience in a position with similar goals and responsibilities, we'd love to connect with you.
Skills - We're looking for individuals that are compassionate, team players, social, trustworthy and service-minded.
Characteristics - We're looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.
The Company
Our Core Values, better known as We Care is that each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family!
Senior Quarry Supervisor
Service supervisor job in Millersburg, IN
Line of Business: Cement & White
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You'll Be Doing
Oversee daily quarry operations to ensure safe and efficient material extraction
Coordinate drilling, blasting, and loading activities to meet production goals
Monitor equipment performance and schedule maintenance to minimize downtime
Implement and enforce safety and environmental compliance standards
Lead and develop team members to maintain high performance and engagement
What Are We Looking For
Ability to lead and motivate teams in a quarry or industrial setting
Strong knowledge of quarry operations, equipment, and material handling
Commitment to safety, environmental stewardship, and regulatory compliance
Effective communication and organizational skills
Capability to manage priorities and adapt to changing operational needs
Work Environment
This position operates in an outdoor quarry environment with exposure to varying weather conditions, heavy equipment, and noise. Physical activity such as walking, climbing, and lifting may be required.
What We Offer
Competitive base salary Total Base Pay Range $82,830.00 - 103,590.00 and participation in our annual incentive plan
401(k) retirement savings plan with an automatic company contribution as well as matching contributions
Highly competitive benefits programs, including:
Medical, Dental, and Vision along with Prescription Drug Benefits
Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Auto-ApplyRehabilitation Services Manager
Service supervisor job in Fort Wayne, IN
IU Health is deepening its commitment to northeast Indiana through the construction of a new full-service hospital in Fort Wayne. Designed to expand access to high-quality, patient-centered care, the hospital will bring a broad range of services, including emergency, surgical, and specialty care, closer to home for individuals and families in the region. By investing in Fort Wayne's future, we're building more than a hospital -- we're creating space for healing, innovation, and connection. Through trusted partnerships, integrated care, and a growing team of skilled providers, IU Health Fort Wayne will advance our mission of making Indiana a healthier state for all. This new 140 bed hospital will employ 600+ team members and 60 providers delivering exceptional patient care across specialties.
This will be a fully onsite role Monday-Friday 8AM-5PM with availability to round on evenings and weekends once the hospital is fully operational. Ideal candidates will have experience expanding, building, or growing a care program. This role will have the opportunity to influence how rehabilitation services are run at our Fort Wayne location. The selected candidate will have a target start date of March 2026.
Manages programs and staff within Physical Therapy, Occupational Therapy, Speech Pathology or Audiology. Contributes to administrative decision-making, leadership, strategic planning and financial stewardship. Duties include but are not limited to program development, analysis of and improvement of operations, as well as efficient and productive use of personnel, material and financial resources. Reviews, updates and implements policies and procedures. Responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Acts as an expert resource to the department and other healthcare practitioners. Ensures department and staff conform to appropriate legal and regulatory requirements. Performs tasks and duties of the therapist as needed.
As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance .
* Requires graduation from an accredited academic program in area of specialization, including physical therapy, occupational therapy, speech pathology or audiology.
* Requires current State of Indiana license in area of specialization, including physical therapy, occupational therapy, speech pathology or audiology.
* May require current certification by the National Board for Certification in Occupational Therapy (NBCOT).
* May require a certificate of clinical competence awarded by the American Speech-Language-Hearing Association (ASLHA) or eligibility for this certificate.
* May require a certificate of clinical competence in Audiology or eligibility for this certificate.
* 5-7 years of relevant experience is preferred.
* 3-5 years of leadership experience is preferred.
* Knowledge of software applications and database management skills is preferred.
* Base knowledge of state and federal regulations is preferred.
#LI-FR1
Rehabilitation Services Manager
Service supervisor job in Fort Wayne, IN
IU Health is deepening its commitment to northeast Indiana through the construction of a new full-service hospital in Fort Wayne. Designed to expand access to high-quality, patient-centered care, the hospital will bring a broad range of services, including emergency, surgical, and specialty care, closer to home for individuals and families in the region. By investing in Fort Wayne's future, we're building more than a hospital - we're creating space for healing, innovation, and connection. Through trusted partnerships, integrated care, and a growing team of skilled providers, IU Health Fort Wayne will advance our mission of making Indiana a healthier state for all. This new 140 bed hospital will employ 600+ team members and 60 providers delivering exceptional patient care across specialties.
This will be a fully onsite role Monday-Friday 8AM-5PM with availability to round on evenings and weekends once the hospital is fully operational. Ideal candidates will have experience expanding, building, or growing a care program. This role will have the opportunity to influence how rehabilitation services are run at our Fort Wayne location. The selected candidate will have a target start date of March 2026.
Manages programs and staff within Physical Therapy, Occupational Therapy, Speech Pathology or Audiology. Contributes to administrative decision-making, leadership, strategic planning and financial stewardship. Duties include but are not limited to program development, analysis of and improvement of operations, as well as efficient and productive use of personnel, material and financial resources. Reviews, updates and implements policies and procedures. Responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Acts as an expert resource to the department and other healthcare practitioners. Ensures department and staff conform to appropriate legal and regulatory requirements. Performs tasks and duties of the therapist as needed.
As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance.
• Requires graduation from an accredited academic program in area of specialization, including physical therapy, occupational therapy, speech pathology or audiology.
• Requires current State of Indiana license in area of specialization, including physical therapy, occupational therapy, speech pathology or audiology.
• May require current certification by the National Board for Certification in Occupational Therapy (NBCOT).
• May require a certificate of clinical competence awarded by the American Speech-Language-Hearing Association (ASLHA) or eligibility for this certificate.
• May require a certificate of clinical competence in Audiology or eligibility for this certificate.
• 5-7 years of relevant experience is preferred.
• 3-5 years of leadership experience is preferred.
• Knowledge of software applications and database management skills is preferred.
• Base knowledge of state and federal regulations is preferred.
#LI-FR1
Auto-ApplyService Manager- Beer Barrel Pizza & Grill
Service supervisor job in Fort Wayne, IN
Service Manager
Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program.
Responsibilities:
Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable
Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals
Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires
Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum
You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager
Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow
Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed
Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through
Uphold server tip credit and dual jobs compliance
Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment.
100% table touches through the dot program
Communicate to the BOH manager and GM food quality issues or guest suggestions.
Responsible for drive-time and carryout accuracy
Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team
Directly oversees the Guest Service Specialist (GSS) team
Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed
Qualifications:
A minimum of 3 years of supervisory or management experience
Experience in a high-volume restaurant with a full-service bar
Knowledge of or certification in safe food handling procedures
Knowledge of or certification in safe alcohol and bar procedures
Experience Leading diverse teams of people
Experience training and mentoring new staff
Strong judgment which can be used to set and achieve goals
A positive and upbeat personality, capable of inspiring others
Basic business math skills and computer literacy
Work environment:
This position is a full-time, 50-hour, exempt salaried position
This position reports directly to the General Manager
This position is 100% in-person
Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
Head Start Center Supervisor
Service supervisor job in Fort Wayne, IN
The Head Start Center Supervisor is responsible for managing, organizing, executing, facilitating, and directing the necessary functions of an individual Brightpoint Head Start site. The position is responsible for assuring the implementation of quality early childhood programing and family engagement within the Head Start site. Supervises site staff as assigned with the exception of Family Advocates assigned to that site.
ESSENTIAL FUNCTIONS
Responsible for monitoring and implementing Head Start Performance Standards, NAEYC criteria, Licensing requirements, policies, procedures and guidelines in the day-to-day operation of the Head Start Center
Must work collaboratively with the Trauma Resilience Coach, Early Head Start Assistant Manager and Head Start Education Manager
Responsible for ensuring that there is a quality Early Childhood Education program at the assigned site
Responsible for the monitoring of Head Start classrooms
Perform the duties of a Teacher at a single classroom site
Must work with landlord at each site to ensure a harmonious relationship in the best interest of the Head Start program
Ensure that assigned site is maintained properly; classrooms are clean and orderly, equipment and supplies are monitored, and the facility is safe for staff and children
Responsible for monitoring and ensuring appropriate in-kind at the site
Responsible for completing required program reports
At the Brightpoint Hanna Creighton site, oversee the voucher process assuring that attendance is entered correctly
Assist in site recruitment efforts; assuring full enrollment
Ensure classrooms demonstrate the adult behavior indicators as outlined in CLASS, scoring at or above the benchmark of Emotional Support (6), Classroom Organization (6), and Instructional Support (3)
Ensure that confidentiality is respected and maintained at all times
MANAGEMENT ROLE
Provide day-to-day supervision, guidance, and support to Center Support Supervisor (at larger sites), Teachers, Teacher Assistants, Food Service and Custodian
-----------------------------------------------------------------------------------------------------------------
SKILLS AND QUALIFICATIONS:
ELIGIBILITY REQUIRMENTS
Minimum of an Associate Degree in Early Childhood Education or equivalent. A Bachelor's Degree in Early Childhood Education or equivalent preferred and 9 credits in administration, leadership, or management preferred.
Three years' experience in the early childhood profession
Two years' experience in an administrative/supervisory position preferred
Experience with accreditation and Indiana State Licensing attainment
Strong oral and written communication skills
Exhibit strong organizational skills
Attention to detail with ability to perform assignments efficiently and accurately
Must become CPR/FA certified within twelve (12) months of employment
Proficiency in Microsoft Office, Basic computer and mathematics skills.
When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum liability limits of $100,000/$300,000 on auto insurance.
FRONT OF HOUSE LEAD SUPERVISOR (FULL TIME)
Service supervisor job in Fort Wayne, IN
Job Description
We are hiring immediately for a full time FRONT OF HOUSE LEAD SUPERVISOR position.
Note: online applications accepted only.
Schedule: Full time schedule. Monday through Friday. Some weekends required. Hours may vary, further details upon interview.
Requirement: Previous leadership skills required.
Pay Range: $19.00 per hour to $23.00 per hour
Fresh Ideas Management is a dynamic food service management company that believes good food is a powerful thing. Food brings people together and food creates memories.
Fresh Ideas encourages creativity by creating fun working environments for our teams! Our diverse teams enjoy a workplace where creativity, openness and innovation flow free and new,
Fresh Ideas
are encouraged. Our team-members are excited about creating delicious, unique and engaging dining experiences for our guests.
Fresh Ideas offers a full benefits package, flexible schedules that respect one of our core values, work life balance, and ongoing training and development opportunities. This, along with our rapid growth, means accelerated promotion opportunities for every motivated Fresh Ideas team member!
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Job Summary
Monitors the food service operation to ensure production of top quality products and service.
Essential Duties and Responsibilities:
Performs inventory management to maintain high valuation and minimal waste.
Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
Monitors marketing, confirming that signage is current and appropriate.
Upholds policies and procedures to guarantee compliance with company and client expectations.
Performs other duties as assigned.
Qualifications:
Ability to lift and move up to 25 pounds.
Associates at Fresh Ideas are offered many fantastic benefits:
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information
*******************************************************************************************
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Fresh Ideas maintains a drug-free workplace.
Retirement Services Manager
Service supervisor job in Defiance, OH
Job Description Education
B.S. or B.A. degree in Finance, Business Administration, or related field of study normally required and specialty training in defined contribution plans.
Experience
A minimum of seven (7) years' experience in related positions normally required.
Preferred Skills
Proficient reading, writing, grammar, and mathematics skills.
Proficient interpersonal relations, communicative, and sales skills.
Proficient analytical abilities.
Proven management skills.
A working knowledge of operating policies and procedures which impact trust services.
A thorough knowledge of the features and benefits of all trust products and services.
A thorough knowledge of current trust regulations and tax laws.
Moderate sales skills.
Moderate computer skills.
Proficient report writing skills.
Valid driver's license.
Role and Responsibilities
The Retirement Manager is responsible for managing the retirement services of Wealth Management Department. Responsibilities include: efficient and accurate trust accounting record keeping, client support, and reporting services; organizing the work, activities, and human resources of the department; directly supervising assigned personnel.
ESSENTIAL DUTIES
Coordinates and participates in client face-to-face meetings; monitors staff to ensure expectations are exceeded.
Manages Trust Support by coordinating activities of customer support teams, monitoring the quality and accuracy of support teams to insure performance standards are met.
Provides staff with technical level of knowledge for employee benefit accounts and personal trust accounts.
In conjunction with Trust Operations Service Manager, may assist with coordinating activities with vendors, i.e., negotiates contracts, handles conversions; maintains a good working relationship; handles issues and problems as they arise.
Implements strategies to achieve goals assigned to the department as established in the Division's annual operating plan; assists in the development of the annual budget for the department and adheres to budget parameters.
Organizes the work and activities of Trust Support in order to achieve established goals; monitors the efficiency and performance of the department versus established standards.
Directly supervises assigned personnel as follows:
Assists in the selection of new personnel as appropriate.
Makes provisions for the proper orientation and training of new personnel.
Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.
Organizes, schedules, and distributes work among assigned personnel.
Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
Administers personnel policies and procedures as established by company policy.
As Account Acceptance Coordinator, reviews all accounts prior to acceptance to ascertain the requirements; coordinates activities of support staff to process new accounts; monitors and screens client services fees and processing.
Performs various duties in order to provide efficient and accurate trust accounting, record keeping, and reporting services as follows:
Develops operating procedures and programs designed to ensure the efficiency and accuracy of:
Trust, estate, employee benefits accounts, accounting, etc.
Record keeping of trust and related accounts.
Reporting information used in client reports, tax reports, management reports, etc.
Communicates procedures to department personnel and other division personnel who need this type of information.
Interfaces with data processing vendor(s); analysis services, equipment, software, etc.; makes recommendations for changes or improvements.
Reconciles various trust issues with other divisional personnel.
Analyzes the results of trust audits; takes required actions.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; insures that the department and all personnel adhere to the same.
Communicates with the immediate supervisor, other State Bank managers, and appropriate staff personnel in order to integrate goals and activities.
Provides periodic reports to the immediate supervisor and other groups as required throughout the company.
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.
Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties.
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel.
Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within give time frames and within established policy.
Ancillary Duties
Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.
physical requirements:
Must be able to ascends/descends stairs to move through the different floors of the location.
Occasionally has to position self on a stepstool.
Occasionally remains in stationary position, often standing or sitting for prolonged periods.
The person in this position needs to occasionally move about inside the office to accomplish tasks.
Occasionally adjust or move objects up to 40 pounds in all directions.
Frequently communicates with others to exchange information.
Constantly moves wrists, hands, and/or fingers.
Occasionally operates machinery and/or power tools.
Must be able to operate motor vehicles or heavy equipment.
Must be able to assess the accuracy, neatness, and thoroughness of the work assigned.
Occasionally exposed to high temperatures and low temperatures.
Occasionally has to work around noisy environments.
Occasionally exposed to outdoor elements such as precipitation and wind.
Occasionally is exposed to hazardous conditions.
Occasionally exposed to poor ventilation.
Sedentary work that primarily involves sitting/standing.
Medium work that includes moving objects up to 50 pounds.
Team Lead, Customer Solutions (Chains)
Service supervisor job in Fort Wayne, IN
at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Customer Solutions Team Lead is responsible for leading and developing our team of Customer Solutions Specialists (A.K.A. Parts Experts), ensuring operational efficiency, high customer satisfaction, and consistent performance. This role requires strong leadership, effective communication, and a proactive approach to team development!
A Typical Day
Monitor team metrics
Provide continuous support and ongoing training to our internal team members
Delegate tasks and support our Parts Experts in daily operations, system navigation, and escalations
Handle escalated customer calls and ensure timely responses to Webex messages
Guide our team through the customer experience by effectively collaborating with customers, manufacturers, and internal departments regarding the customer's needs and finding solutions that create satisfaction for the customer and the company
Maintain accurate customer information in Salesforce and follow up/follow through with open cases
Handle incoming customer calls as needed in the queue
Collaborate with leadership on performance reviews, PIPs, and time-off approvals
Manage reports and various tasks/projects assigned by leadership
To Land This Opportunity
You have 2+ years of experience in a customer service role (ideally over the phone)
You exhibit stellar organizational skills and can multitask without sacrificing accuracy
You are proficient in Microsoft Office, Salesforce, SAP, and HighJump
You get excited about teaching and guiding team members throughout the Parts Town Elite experience while maintaining a friendly and helpful demeanor (no zombies, please!)
You have an outgoing, positive, team-spirited, one-for-all personality
You have a quality, high speed internet connection at home
You're an all-star communicator and are proficient in English (both written and verbal)
You can work a schedule of M-F 8:00 AM -5:00 PM (CST) or 8:00 AM - 5:00 PM (EST) with flexibility to adjust to different hours as needed.
About Your Future Team
Our team is truly a family unit, we like each other…a lot! We work hard and play hard together, every day. Whether it's a potluck or a team outing we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, comic books, cats or baking we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $48,047.27- $64,287.82 annually ($23.09 - $30.90 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyTeam Lead
Service supervisor job in Defiance, OH
Cardinal Staffing Services, is immediately hiring Team Leads for a large, well-known client in Defiance, OH. As a Team Lead, you will be an essential part of our client's core operations, ensuring that products are packed safely, accurately, and on schedule. You will supervise and support team members, troubleshoot production issues, and maintain quality, efficiency, and safety standards on the floor. Cardinal Staffing Services, is invested in their team members! All temp-to-hire employees are offered competitive compensation (Starting at $18+) as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Available shifts include:2nd Shift Mon-Fri 3pm-11:30pm3rd Shift Mon-Fri 11pm-7:30am
Starting January 5, 2026, this position will transition to a 12-hour shift schedule, with this role assigned to 3rd shift (6:00 PM - 6:00 AM). This new schedule offers a consistent rotation and the opportunity to enjoy more full days off while supporting around-the-clock production operations.
Requirements of the Job:
· Supervise and coordinate packaging line staff and workflow · Monitor quality, safety, and productivity standards · Train, coach, and evaluate team members · Troubleshoot line or equipment issues and communicate with maintenance · Track production data and support continuous improvement efforts · Ensure compliance with all company and safety policies
Required Qualifications:· High school diploma or equivalent required · 1+ years of manufacturing or packaging experience; leadership experience preferred · Strong communication, problem-solving, and organizational skills · Ability to work in a fast-paced, physical environment and across shifts
About Cardinal Staffing: At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest.
We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:· Access to a wide range of job opportunities· Competitive pay· Health and Wellness Programs (including EAP)· Medical benefits including medical, vision, dental, and prescriptions· Electronic weekly pay· Employee Advocacy & Personalized Job Support
Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer.Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today!
#IND1
Guest Experience Supervisor
Service supervisor job in Goshen, IN
Who We Are:
NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at ****************
Position: Guest Experience Supervisor
Location: Goshen, IN
Schedule: Full Time
Hourly Pay Rate: Starting at $14/hr
Pay Frequency: Weekly - Direct Deposit
What We Offer You:
Generous Compensation & Benefits Package
Health, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Savings Plan
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Employee Perks & Rewards
Job Summary:
The Guest Experience Supervisor reports to the General Manager or Chef and is responsible for the oversight, delivery and execution of the Guest Experience. The Guest Experience Supervisor is responsible for assisting in managing staff or other tasks as assigned, providing exemplary customer service, overseeing the final presentation of food and service ensuring client satisfaction.
Essential Functions Operations
Provide oversight of daily dining services to ensure client and customer satisfaction.
Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
Build and maintain a working 2+ week schedule with at least 3 weeks posted.
May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May be responsible for maintaining vendor relationships.
Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services.
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.
May assist with event menu writing and cycle of cost control utilizing appropriate recipes and costing measures in conjunction with Chef Manager or Chef.
May assist with the production of food.
Assist with planning, execution and coordination of various events according to specific client standards in conjunction with the Chef Manager or Chef.
Assist in the set-up and breakdown of catering events to include seating arrangements, decorations and food displays. Supervise staff in execution of events.
May meet with prospective clients to review all aspects of event requirements and execution inclusive of but not limited to menu creation, set-up/breakdown requirements and scheduling.
Financial
Adhere to budgetary guidelines determined by Chef Manager or Chef.
Record production or operational data on specified forms. Compile and maintain records of food use and expenditures.
Assist with financial recordkeeping for all aspects of operations.
May assist with inventory management.
People
May instruct, train and supervise cooks, servers, and utility workers in the preparation, cooking, garnishing, presentation and service of food.
Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
May perform other duties and responsibilities as assigned
Skills/Aptitude
Leadership
Team oriented
Communication proficiency
Customer/client focus
Ability to work under pressure.
Scheduling
Supervisory Responsibility
This position may supervise employees of the unit.
Work Environment
This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Required Education and Experience
High school diploma or equivalent
1 - 3 years' experience in similar position
Specialized training in catering
Preferred Education and Experience
Culinary school certificate or degree
Microsoft Office Suite Required Eligibility Qualifications
ServSafe Certification
Choke Safety Certification
Allergen Awareness Certification
Auto-ApplyMember Advisor Team Leader
Service supervisor job in Middlebury, IN
As a Member Advisor Team Leader, you will be responsible for supporting the Branch Manager with sales and service coaching of the branch staff and coordinates the daily operational functions, as well as meeting individual production goals. Provide back-up to the Branch Manager as required and brings value by the open exchange of ideas and opinions around how to connect spend, save, borrow, and protect solutions to both current and prospective members. Partners with the Branch Manager to evaluate concerns of how to meet the needs of the branch while maintaining a membership mindset. Works as a member of the advisor team focusing on specialized accounts and loans and provides support for processing transactions as needed. Accountable for always demonstrating operational integrity for our internal and external members and ensures that actions and behaviors drive a positive member experience.
Lead minimum team size of at least 3 full time employees.
HOW YOU WILL MAKE AN IMPACT
35% Create a positive memorable member experience by cultivating, maintaining, and enhancing relationships in person, over the phone, or other channels as appropriate. Assist members with opening and closing accounts, answers questions regarding products and services offered by the credit union. Assist with problem resolution within scope of authority. Responsible for referring more complex problems to senior authority along with resolution recommendations.
30% Assist the branch manager in maintaining efficient branch operations to include facilitating opening and/or closing procedures and periodic audit needs as well as overseeing branch operations, staffing needs and production. Create a culture that attracts, retains, and grows a team that builds trust and brings value. Partner with branch manager to ensure staff receives proper development in finding connect, spend, save, borrow, and protect solutions to reach individual/team objectives.
25% Establish relationships with current and potential members to identify account and loan needs. Assist members with opening and closing accounts, answer questions about products and services and resolve problems that are within the given authority to resolve. Interview member applicants to develop information concerning their consumer, small business, home equity and second mortgage loan needs, earnings, and financial condition. Explain consumer loan programs and recommend options. Obtain all necessary documentation, processes and complete account and loan applications. Refer problems that are beyond authority to a supervisor, along with any recommendations.
10% Process consultant transactions and adhere to balancing guidelines. Responsible for training junior level staff and communicating with team members of any process changes. Maintain knowledge of regulations (i.e., Reg CC, Bank Secrecy Act, OFAC, Patriot Act, Reg E, Reg DD, etc.), and model the ethical behavior expected from every employee. Other job duties as assigned.
-- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.
-- If applicable: this position may have additional duties to include bilingual duties noted in the Bilingual Policy.
WHAT YOU WILL NEED TO SUCCEED
Experience
5+ years customer service experience in banking, retail, or related field. Lending experience preferred.
Education / Certifications / Licenses
A high school diploma or equivalent. Must have and maintain a valid driver's license. Must have the ability to become a notary public and obtain a NMLS#. Internal candidates must have successfully passed Member Advisor Exam (score of 80% or higher). Must have successfully passed Lending training. External candidates must successfully pass Member Advisor Exam (score of 80% or higher) within 12 months of hire.
PREFERRED SKILLS
Ability to establish oneself as a people and sales and service leader in the branch.
Strong organizational skills and ability to multi-task.
Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments.
Professional level of verbal and written communication skills are essential to the position.
Capable of analyzing credit and financial information.
The ability to motivate or influence internal staff and external members is a critical part of the job, requiring a significant level of influence and trust.
Ability to evaluate pros and cons, risks, and benefits of different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems.
Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed.
Ability to provide world class member service while executing Interra's vision, mission and delivery of Core Values.
INTERPERSONAL SKILLS
Courtesy and tact are essential elements of the job.
Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.
Communications generally require shorter and not in-depth discussions.
COMPETENCIES
Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results.
Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.
Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.
Manage Work - Clearly assigns tasks; sets clear objectives and measures; and monitors process, progress, and results.
Teambuilding - Builds strength-based teams with a strong identity, morale, spirit, and purpose. Clearly defines team success and fosters the environment for shared goals to be achieved. Encourages accountability and ownership for individual work. Creates a sense of inclusion and belonging in the team.
ADA REQUIREMENTS
Physical Requirements
Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be capable of climbing / descending stairs in an emergency situation.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.
ACKNOWLEDGEMENT
Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
Equal Employment Opportunity and Affirmative Action
Interra is an equal opportunity and affirmative action employer committed to creating a diverse workforce.
Qualified applicants will receive consideration without regard to their race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran among other factors.
Accessibility Accommodation
Interra Credit Union invites all qualified and interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact **************** and one of our Human Resources Consultants will contact you within 48 hours.
Why JoinIN
Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
Benefits: Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO.
Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
Visit our Opportunities page for more information.