Service supervisor jobs in Franklin, TN

Available Shift: 3rd Shift | 9:00 PM - 6:00 AM During training/cross-training hours could vary * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. * Compile production and service records and measure conformance to standards * Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations * Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements * Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting and analysis of freight weight and size * Maintain excellent communication with external and internal customers * Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation * In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel * Ensure that Service Center premises are protected and maintained * Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies * Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations * Assist with the facilitation of information meetings with Service Center team members * Effectively handle special assignments as directed Qualifications * Knowledge of the LTL/Transportation Industry * Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service Center * Legally eligible to work in the United States * Must be at least 18 years of age * Fluent in English Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match

STATEMENT OF JOB: The Dining Services Supervisor oversees all aspects of food service for residents, staff, and guests. The Dining Services Supervisor assists in hiring, training, supervising, and evaluating all food service staff. Prepares meals according to approved menus and recipes and takes into account special dietary needs of the residents. In the absence of the Dining Services Director, supervises dietary staff to assure efficient operation of the kitchen at all times. Responsibilities include but are not limited to: Policies/Procedures/Administration Maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel Supervises dining staff to ensure proper preparation of food in compliance with policies, and to ensure proper use of raw food and supplies Ensures that the food service area and all equipment exceeds sanitation requirements set forth by federal, state, and local health regulations and meets the community standards Maintains quality standards and stays within budget for food/supply costs Prepares and presents menu items according to standard recipes Maintains clean and orderly work area at all times, including floors/prep areas Participates in weekly cleaning routines planned by Dining Services Director Reports faulty equipment, broken or chipped glassware, broken or chipped food trays, etc. to supervisor. Removes from service any items that may be potentially dangerous to a resident or employee Reports incorrect refrigerator and freezer temperatures to supervisor immediately. Must be recorded 2 times/daily Makes sure all leftovers are properly cooled, stored, identified, and dated Observes good safety practices Pays special attention to portion control Removes frozen food items from freezer for next day (or meal) preparation, and begins prep for next day meal Makes appropriate menu substitutions when certain food items are not available when approved by Dining Services Director Responsible for supervising assigned duties to prepare kitchen for each meal being served Responsible for supervising assigned duties to prepare kitchen for next day meal when working evening shift Responsible for taking and recording food temps three (3) times daily Attends staff meetings and in-services as required Performs all other duties as assigned

Job DescriptionBenefits: 401(k) Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Must be able to commute to Nolensville, TN Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Able to obtain Insurance Producers License in Property, Casualty, Life, Health Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Bilingual Spanish Preferred BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency Monday - Friday, No Nights, No Weekends Quarterly Team Outings Opportunity for advancement Parental Leave Training and Development CALL OUR OFFICE TODAY AT ************** TO SCHEDULE AN INTERVIEW!

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Franklin Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop's needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to attend Trek Service classes in Waterloo, WI Proactive approach to staying up to date on industry changes and trends Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Job Description Front Office Supervisor Southall Farm & Inn is a luxury wellness retreat and working farm dedicated to exceptional hospitality, restorative experiences, and meaningful connection with nature. The Front Office Supervisor plays a key leadership role in ensuring that every guest's stay reflects Southall's commitment to warmth, authenticity, and elevated service. Position Summary The Front Office Supervisor supports daily front desk and guest services operations, providing guidance to the Front Office team while maintaining a gracious and seamless guest experience. This role ensures the smooth coordination of check-ins, check-outs, reservations, guest requests, and problem-resolution, while upholding Southall's service standards. Key Responsibilities Deliver warm, professional, and attentive service to all guests throughout their stay. Handle guest check-ins, check-outs, and inquiries with efficiency, accuracy, and hospitality. Resolve guest concerns or service issues promptly, ensuring satisfaction and maintaining Southall's reputation for exceptional care. Coordinate with housekeeping, concierge, spa, dining, and other departments to ensure a seamless guest journey. Provide daily supervision and guidance to Guest Service Associates. Assist with scheduling, training, and performance coaching to support team development. Lead by example in maintaining a positive, service-oriented environment. Communicate operational updates, guest notes, and priorities to the team effectively. Ensure all Guest Services Associates maintain timely and appropriate communication with other departments. Monitor Guest Services Associate interactions for purposes of auditing and provide additional support as needed. Support team in new hire training and daily auditing Serve as Manager on Duty during assigned shifts, ensuring smooth operations and leadership coverage. Oversee reservation accuracy, room assignment processes, and billing integrity. Monitor lobby presence, ensuring cleanliness, organization, and a welcoming atmosphere. Assist in maintaining front office procedures, SOCs, and guest service protocols. Support night audit or shift-closing processes as needed. Perform other job-related duties as assigned. Comply with Southall Rules and Standards of Conduct as outlined in the Team Member Handbook. Maintain a professional, polished appearance in alignment with Southall's grooming standards. Adhere to attendance and scheduling expectations, including availability for evenings, weekends, and holidays. Demonstrate expert knowledge of resort services, amenities, hours of operation, room types, rates, packages, promotions, group activities, and availability to confidently and accurately respond to guest inquiries. Maintain knowledge of emergency procedures and ensure staff compliance. Protect guest privacy and uphold data security standards. Qualifications 2+ years of front office or guest services experience in a luxury hotel or resort environment; supervisory experience strongly preferred. Strong communication, problem-solving, and interpersonal skills. Proficiency with hotel PMS systems (e.g., Opera, FSPMS, or similar). Ability to remain calm and professional in fast-paced or high-pressure situations. A warm, welcoming demeanor that aligns with Southall's culture of hospitality. Physical Requirements Ability to stand for extended periods. Ability to lift up to 25 lbs occasionally. Flexibility to work weekends, evenings, and holidays based on business needs. OUR TEAM Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth's bounty in an effort to connect with the land. We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture. Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Eskola, LLC - Nashville, Tennessee Visit Our Website: ************************* Commercial Roofing Service Manager Compensation: $100,000 - $150,000 (Based on Qualifications & Experience) Benefits Offered: Medical, Dental, Vision, Life, & Disability Insurance 401K & 401K Matching Paid Time Off Health Savings Account Equal Opportunity Employer Employment Type: Full-Time (In Person) Monday - Friday, Standard Business Hours Position Summary: Eskola, LLC's Nashville, Tennessee branch is seeking a strategic and experienced Service Manager to lead our commercial roofing service division. This role oversees a team of Service Supervisors, who manage 6 - 12 service crews, and is responsible for ensuring operational excellence, customer satisfaction, and revenue growth within a $3 - $8 million department. The ideal candidate will bring strong leadership, financial acumen, and a deep understanding of commercial roofing systems and service workflows to drive performance and profitability. This position requires close collaboration with cross-functional teams including project management, sales and marketing, safety, and quality assurance to ensure seamless service integration and promote consistent operational excellence. Key Responsibilities & Duties: Team Leadership & Structure Lead and manage a team of Service Supervisors, each responsible for overseeing service crews. Ensure supervisors are effectively coaching, scheduling, and supporting their crews to meet safety, quality, and productivity standards. Foster a culture of accountability, teamwork, and continuous improvement across all service teams. Operational Oversight Oversee daily service operations, including scheduling, dispatching, job completion, and quality control. Ensure all work complies with OSHA regulations and company safety protocols. Monitor field performance metrics and implement corrective actions as needed. Revenue & Financial Management Manage service department P&L, ensuring profitability. Track job costing, labor efficiency, and material usage to optimize margins. Collaborate with sales and estimating teams to identify growth opportunities and support business development. Customer Relations Serve as the escalation point for customer issues and ensure timely resolution. Maintain strong relationships with key clients and ensure high levels of satisfaction. Oversee accurate and timely reporting, invoicing, and follow-up communications. Position Requirements & Qualifications: Education and Experience: Minimum 5 years of experience in commercial roofing, with at least 2 years in a management role. Proven success managing service operations with multi-million dollar revenue responsibility. Strong knowledge of roofing materials, systems, and installation techniques (TPO, EPDM, BUR, etc.). Must be able to successfully complete a pre-employment background check and drug screening as a condition of hire. Must possess a valid driver's license and maintain an acceptable driving record that meets company and insurance requirements. Skills and Competencies Exceptional leadership and team management skills. Strong organizational and problem-solving abilities. Excellent verbal and written communication skills. Proficient in Service management software and Microsoft Office Suite. Ability to read and interpret blueprints, schematics, and technical manuals. Certifications OSHA 30-Hour Certification Work Environment and Physical Requirements: Primarily office-based with regular site visits. May require climbing, lifting heavy materials, and working at heights. Must be comfortable working at heights and capable of safely using ladders and other elevated access equipment. Flexible schedule, including availability for emergency service calls. Preferred Skills & Certifications: Above average knowledge of commercial roofing software (Data-Forma, Foundation) Bilingual fluency in English and Spanish is preferred Additional Information: This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Additional tasks may be assigned as needed to support business objectives. Why Join Eskola? At Eskola, LLC, we take pride in delivering top-tier commercial roofing services while cultivating a culture of excellence, integrity, and continuous learning. As a valued member of our Commercial Roofing Service team, you will enjoy: Competitive salary and comprehensive benefits. Opportunities for advancement and career development. Company-provided iPhone, computer, and tablet with modern software tools. Ongoing trade-specific training and professional growth support. A strong support team with deep technical and operational experience. Eskola, LLC is an Equal Opportunity Employer. Females, minorities, veterans, and individuals with disabilities are encouraged to apply. About Eskola, LLC: Founded in 1972, Eskola, LLC has built a legacy of quality and professionalism in commercial and industrial roofing across the North and Southeastern U.S. With hundreds of successful installations and a growing footprint, we continue to expand while staying rooted in safety, customer service, and excellence in workmanship.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team. Key Responsibilities: Establish and maintain customer relationships through regular follow-ups. Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing. Use a customer-focused approach to educate customers about insurance options and develop leads. Benefits: Competitive hourly pay plus commission/bonus structure. Opportunity for career growth and advancement within the agency. Valuable experience in sales, marketing, and customer service. Requirements: Possess excellent interpersonal, communication, and problem-solving skills. Be enthusiastic about the role of insurance in helping people manage risks and achieve their goals. Hold or be able to obtain a Property and Casualty license and a Life and Health license. Thanks,

Job Description Overview: The Service Manager is responsible for the management and coordination of Belt Tech Industrial's service operations within the Tennessee region. This position oversees field service crews and equipment technicians, ensuring the safe, efficient, and high-quality execution of all service projects. The Service Manager also plays a key role in project bidding, scheduling, and customer relations to drive operational excellence and profitability. Responsibilities: Supervise and manage a crew of specialty and equipment technicians, ensuring optimal performance and adherence to company standards Conduct customer site visits to evaluate service needs, prepare cost estimates, and develop detailed project proposals Plan, schedule, and assign work to service crews and technicians to meet project deadlines and customer expectations Ensure all crews are provided with the necessary tools, materials, equipment, and project documentation to complete assigned work safely and efficiently Provide technical direction and leadership throughout each project to ensure quality workmanship and compliance with safety procedures Monitor job progress and performance, addressing issues proactively to ensure timely project completion Verify that all completed work is accurately documented and properly billed Maintain strong relationships with customers, suppliers, and internal departments to support ongoing service operations Promote and enforce company safety policies, ensuring compliance with MSHA and other applicable regulations Qualifications 5-10 years+ in service management, field operations, or a related supervisory role within the mining, aggregate, or industrial sectors Comprehensive knowledge of conveyor, crushing, and screening equipment highly desired Knowledge of how to make basic modifications to existing structures and chute work Proven ability to manage multiple projects simultaneously in a fast-paced environment Strong leadership, communication, and problem-solving skills Basic technological proficiency: MS office suite, company financial software Pay: $90k-$120k

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: For 140 years, Lilly has manufactured medicines that improve people's lives around the world. We produce our medicines using some of the most sophisticated manufacturing technologies and rigorous quality standards. Lilly Manufacturing strives for excellence in its process, standards, procedures and behaviors to develop medicines with safety first and quality always. Lilly is currently constructing an advanced manufacturing facility for production of API molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a greenfield manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations. Position Brand Description: The Supervisor Manufacturing Operations is directly responsible for managing the manufacturing operations for their respective area and shift. The Supervisor Manufacturing Operations is responsible for the day-to-day management of production activity in the assigned area in order to meet all health, safety, environmental, and quality standards. The Supervisor Manufacturing Operations role is the management representative for one shift in one of the following manufacturing areas: Peptides purification and synthesis, Oligonucleotides or Small Molecules. The role is responsible for the supervision of operators involved in the direct execution of manufacturing operations (per SOPs and operational execution instructions) in order to safely and compliantly support the manufacturing of high-quality medicine to meet production schedules. The Supervisor Manufacturing Operations provides leadership and ensures that appropriate staffing is in place. The role will ensure equipment is maintained in a state of compliance and processes in a validated state for their respective area and shift. In the project delivery phase and startup phase of the project (startup expected 2025 to 2027), leadership roles will be fluid and dynamic as we endeavor to support the project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity and resilience as the site grows to a full scale GMP manufacturing through start up. Responsibilities: Daily Operations/Business Management: * Build and promote a strong Safety and Quality culture. Maintain a safe working environment and conduct operations activities in a manner that protects safety, environment and quality. * Ensure operations maintain compliance with all regulatory requirements at all times. * Ensure manufacturing area appropriately supports the execution of the production plan for the site. * Ensure consistency of operations on designated shift through active engagement on the floor. * Ensure audit action items assigned to operations are completed in a timely manner. * Set objectives and development plans for operators. Respond to employee relations issues with operators on shift and escalate to management where necessary. * Manage events as required, ensuring appropriate communication within the team and with external teams. Provide input to investigations. * Build and develop a team, creating clear common purpose and promoting good team spirit. * Ensure that operators are appropriately trained, and that operating procedures and training material are available and current. * Communicate appropriately with operators regarding site objectives and team business. * Ensure the team is adequately resourced to meet the business objectives appropriately managing overtime as necessary. Specifically, during the startup phase of the Lebanon API site (2025 to 2027) leadership will be expected to be collaborative, inclusive, and support the broader team to: * Build the organization with the necessary capability, capacity and culture to operate this facility to the highest standards of operational excellence. * Develop and implement the systems and processes needed to run the site, leveraging existing Lilly knowledge and practices where necessary, but also incorporating external experiences and learning. * Ensure regulatory compliance and operational excellence by supporting lean principles in their respective area. * Support the project team as they deliver the facility to the site team, by providing feedback and support. Basic Requirements: * High School Diploma or equivalent * 3+ years' experience directly supporting an API or chemical manufacturing operation or equivalent. * Demonstrated leadership experience * Skills in providing/receiving feedback and creating employee development plans * Basic computer skills (desktop software) are required. * Solid understanding of FDA guidelines and cGMP requirements. * Ability to work 12-hour shifts * Ability to work overtime as required. Additional Preferences: * Bachelor's or Associate's Degree in science, engineering, or technical field * Previous experience in facility/area start-up environments * Previous experience in pharmaceutical manufacturing operations * Ability to travel to other Lilly locations for training purposes * Knowledge of lean manufacturing principles * Ability to work with a team, make independent decisions, and influence diverse groups. * Ability to instill teamwork within the shift and demonstrate key interpersonal skills. * Ability to communicate verbally and in writing to various audiences, particularly one-on-one coaching and feedback with direct reports. * Excellent interpersonal, written and oral communication skills * Strong organizational skills and ability to handle and prioritize multiple requests. * Strong technical aptitude and ability to train and mentor others. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $51.83 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

The Service Director is responsible and accountable for leading and directing profitable service revenue growth by managing and leading a team. This role presents an exciting opportunity to join a global leader in tortilla and tortilla chip production systems to make a significant impact in a rapidly growing market. The team will consist of a service manager, service admin, and 12+ service technicians. This strategic leadership position is responsible for day-to-day management of a team and driving quality, service levels, and process improvements. The Service Director will be a true customer centric solution finder and act as a trusted systems expert. Key Responsibilities: • Implement process improvement plans that support revenue, customer satisfaction, technician morale, and ease of doing business with JC Ford • Implement tools and practices that ensure 75% technician utilization per month • Develop and execute strategies for proactive service plans that don't rely on reactive break-fix to generate profitable revenue stream • Coach, develop, maintain, and manage a highly technical field service team with service manager • Oversee installations, preventative maintenance, equipment upgrades and updates, and sales support for new systems • Foster effective and transparent information sharing between customers, technicians, and JC Ford manufacturing and engineering teams • Create and implement service documentation procedures and processes for customer and internal teams • Establishing and growing customer relationships • Strategy focused on meeting or exceeding financial metrics • Meeting or exceeding customer satisfaction results • Develop talent and foster skills matrix for technicians to level up • Increasing employee retention and engagement levels • Effective communication with VP of Revenue and demonstrable service dashboards Qualifications and Prior Experience: • Proven track record of 8 years in industrial machinery service or related experience, ideally in a food processing/manufacturing/packing environment (or equivalent combination of education and experience) • Experience effectively managing customer relations dealing directly with customers • Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.) • Sales Strategy and Customer Development • Ability to effectively demonstrate productivity tools, i.e. Microsoft Office • Achieve targets and goals with minimal supervision. • Strong communication skills verbal and written • Electrical and mechanical service experience • Understanding of the food and process industry, including factory operations and decision-making processes. • Proven track record of technical solution sales and possessing an engineering and project management mindset • Experience with project-based sales involving complex technical solutions. • Capacity to logically solve problems and manage projects by utilizing a data-driven, detail-oriented, approach. • Demonstrated success in building relationships and driving revenue in North America, with possible experience in international markets. • Demonstrated ability to work well with others and to participate in and/or lead a cross-functional team. • Analytical ability to prepare performance reports, cost/price analyses, and other performance measures • Possess excellent verbal and written communication skills to communicate effectively. • Possess ability to drive for results, hold self-accountable, and continuously improve. Requirements Education and Experience: • Bachelor's degree with at least 8 years of relevant experience and previous management experience is required • Bachelor's degree in engineering is a plus Work Environment: The work environment for this role involves a dynamic combination of customer-facing settings, office-based work, and time spent in manufacturing and production areas. The Service Director routinely engages with customers at their facilities, which may include food manufacturing plants, industrial production areas, and other operational environments. These visits may involve exposure to varying temperatures, elevated noise levels, moving equipment, and other conditions typical of industrial customer sites. Travel by air and car is required and may include extended periods onsite to support service delivery, project coordination, or issue resolution. Within the company's facilities, the role includes work in a standard office environment with regular use of computers, communication tools, and other office equipment. The Service Director will also frequently enter the company's manufacturing and production areas to collaborate with engineering, operations, and technical teams. These areas may involve exposure to machinery, noise, and other industrial conditions. Proper personal protective equipment (PPE) will be required and provided. This position requires the ability to move seamlessly between office settings, customer environments, and manufacturing floors, maintaining a high level of professionalism, customer engagement, and adherence to all company and customer safety protocols. The duties and responsibilities outlined in this are intended to represent the essential functions of the position and are not exhaustive. JC Ford reserves the right to modify this job description at any time, with or without notice, to meet business needs. Employees are expected to adhere to company policies and applicable local, state, and federal laws. This document does not constitute a contract of employment, and JC Ford retains the right to employ individuals at will, as permitted by law.

Description: The Service Director is responsible and accountable for leading and directing profitable service revenue growth by managing and leading a team. This role presents an exciting opportunity to join a global leader in tortilla and tortilla chip production systems to make a significant impact in a rapidly growing market. The team will consist of a service manager, service admin, and 12+ service technicians. This strategic leadership position is responsible for day-to-day management of a team and driving quality, service levels, and process improvements. The Service Director will be a true customer centric solution finder and act as a trusted systems expert. Key Responsibilities: • Implement process improvement plans that support revenue, customer satisfaction, technician morale, and ease of doing business with JC Ford • Implement tools and practices that ensure 75% technician utilization per month • Develop and execute strategies for proactive service plans that don't rely on reactive break-fix to generate profitable revenue stream • Coach, develop, maintain, and manage a highly technical field service team with service manager • Oversee installations, preventative maintenance, equipment upgrades and updates, and sales support for new systems • Foster effective and transparent information sharing between customers, technicians, and JC Ford manufacturing and engineering teams • Create and implement service documentation procedures and processes for customer and internal teams • Establishing and growing customer relationships • Strategy focused on meeting or exceeding financial metrics • Meeting or exceeding customer satisfaction results • Develop talent and foster skills matrix for technicians to level up • Increasing employee retention and engagement levels • Effective communication with VP of Revenue and demonstrable service dashboards Qualifications and Prior Experience: • Proven track record of 8 years in industrial machinery service or related experience, ideally in a food processing/manufacturing/packing environment (or equivalent combination of education and experience) • Experience effectively managing customer relations dealing directly with customers • Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.) • Sales Strategy and Customer Development • Ability to effectively demonstrate productivity tools, i.e. Microsoft Office • Achieve targets and goals with minimal supervision. • Strong communication skills verbal and written • Electrical and mechanical service experience • Understanding of the food and process industry, including factory operations and decision-making processes. • Proven track record of technical solution sales and possessing an engineering and project management mindset • Experience with project-based sales involving complex technical solutions. • Capacity to logically solve problems and manage projects by utilizing a data-driven, detail-oriented, approach. • Demonstrated success in building relationships and driving revenue in North America, with possible experience in international markets. • Demonstrated ability to work well with others and to participate in and/or lead a cross-functional team. • Analytical ability to prepare performance reports, cost/price analyses, and other performance measures • Possess excellent verbal and written communication skills to communicate effectively. • Possess ability to drive for results, hold self-accountable, and continuously improve. Requirements: Education and Experience: • Bachelor's degree with at least 8 years of relevant experience and previous management experience is required • Bachelor's degree in engineering is a plus Work Environment: The work environment for this role involves a dynamic combination of customer-facing settings, office-based work, and time spent in manufacturing and production areas. The Service Director routinely engages with customers at their facilities, which may include food manufacturing plants, industrial production areas, and other operational environments. These visits may involve exposure to varying temperatures, elevated noise levels, moving equipment, and other conditions typical of industrial customer sites. Travel by air and car is required and may include extended periods onsite to support service delivery, project coordination, or issue resolution. Within the company's facilities, the role includes work in a standard office environment with regular use of computers, communication tools, and other office equipment. The Service Director will also frequently enter the company's manufacturing and production areas to collaborate with engineering, operations, and technical teams. These areas may involve exposure to machinery, noise, and other industrial conditions. Proper personal protective equipment (PPE) will be required and provided. This position requires the ability to move seamlessly between office settings, customer environments, and manufacturing floors, maintaining a high level of professionalism, customer engagement, and adherence to all company and customer safety protocols. The duties and responsibilities outlined in this are intended to represent the essential functions of the position and are not exhaustive. JC Ford reserves the right to modify this job description at any time, with or without notice, to meet business needs. Employees are expected to adhere to company policies and applicable local, state, and federal laws. This document does not constitute a contract of employment, and JC Ford retains the right to employ individuals at will, as permitted by law.

* Environmental field service operations, construction, manufacturing, or similar industry experience * Ability to travel overnight up to 2-4 nights per month * Ability to be on-call for emergency response situations * Ability to pull a trailer via pick-up truck preferred * Ability to interface with clients and management * Ability to manage project related vendors * Ability to manage, reconcile, and review all job-related documentation * Ability to work in confined spaces for periods of time * Valid Driver's license * Perform physical functions per job requirements * Successfully complete a background check, drug test, and physical, by position Preferred Qualifications: * Experience in industrial emergency response, Hazmat clean-up, confined space entry * Supervising/working in confined spaces Hepaco a Clean Harbors company is an equal opportunity employer. Hepaco a Clean Harbors company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Hepaco a Clean Harbors company is a Military & Veteran friendly company. Hepaco a Clean Harbors company is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. * HEP * Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner * Read work order and ensures all required equipment is available and operational prior to starting jobs * Inspects equipment and general work area prior to starting any job * Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements * Communicate Performs preventative and corrective maintenance on equipment when required * Completes all appropriate paperwork including service receipts, and submits to designated management * Train Technicians I and II in equipment operation and service line processes * Operate all necessary equipment in service line in accordance with operation training and safety procedures * Practice safety procedures in accordance with training and guidelines when working * Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations * Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects * Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment * Maintain good housekeeping and cleanliness in the cleaning areas * Check equipment at the start of each shift * Lead safety meeting and ensure HPC safety policies are followed * Meet progress deadlines and efficiently utilizes resources * Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures * Enforce Company employee policies and may remove employee from job when required * Follow all local, state (provincial) and federal compliance regulations and rules * Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements * Safely observe all corporate operating guidelines and procedures * Observe all company environmental health and safety operating guidelines * Performs other duties as assigned * By position, ability to be on call for emergency response on rotating basis every other week * By position, site-remediation, equipment decontamination, and the handling of hazardous materials

Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

At LBMC, we are built on individuals with entrepreneurial spirits. Our offices are in growth mode and from 2020-2021 we grew more than 25%, ranked in the top 5 for pacesetters in the US, named #3 public accounting firm in the Southeast, and jumped 8 places in Accounting Today's Top 100 firms list - landing at #34 nationally. LBMC values hiring individuals with a growth mindset and are looking to add to our industry-leading practice, so if you have an innate curiosity for solving problems and creating solutions-LBMC is the place for you! LBMC offers industry-leading benefits for employees including flexible work schedules, mentorship programs, dynamic technology solutions, financial incentives for training/certifications, and vibrant company events. Unique to the public accounting space, LBMC offers professional growth opportunities through curated organizations such as the Women's Initiative Network, Lending Hands community initiative, Rising Stars Training, and robust Talent Development offerings. OPPORTUNITY This Transaction Advisory Services Manager role is a great opportunity for anyone passionate about financial due-diligence services and is looking to step into a highly visible role with sophisticated clients. You would be joining a progressive firm, headquartered in Nashville, and receive mentorship and support from seasoned industry professionals in the market. The LBMC TAS Manager will work on a diverse set of accounting and due-diligence projects encompassing client operations in major healthcare hubs such as Dallas, TX and Nashville, TN. High-performing individuals have a clearly defined path for advancement to Senior Manager and/or Shareholder roles within LBMC. This role will give candidates the opportunity to work either remote or on-site with a TAS team that has 80+ years of combined Big 4 experience and $65B+ in completed work. SCOPE OF WORK * Manage and participate in due diligence engagements related to acquisitions by private equity investor groups and strategic corporate buyers. * Develop/maintain productive working relationships with client personnel and manage expectations of service (reports, schedules, etc.) * Analyze financial/operational results of targets through reviewing accounting records (earnings, net assets, cash flows) * Conducting interviews with executive management at client sites * Prepare/evaluate pro forma financial information. * Identify issues for purchase price reductions, deal structuring or deal termination. * Identify post-acquisition action steps to achieve anticipated earnings/cash flow improvements. * Evaluate effects of seasonality and cyclicality on cash flow requirements. * Perform industry and company research. Correlate due diligence findings with client valuations. * Write credible, succinct and insightful business reports to deliver effective client presentations. * Offer mentorship and learning opportunities to Staff and Senior team members, reviewing their work and providing effective performance feedback/training to ensure responsibilities are consistent with skills and developmental goals. * Works diligently building relationships with key stakeholders at client organizations to continue to foster a long-term partnership between the LBMC TAS Department and external clients. High-performing individuals will be alert to client needs for the possible expansion of services to other LBMC service lines * Adheres to LBMC's defined processes and procedures including the firm's policy on privacy and client confidentiality. Knows and follows the rules, regulations, and the Code of Professional Conduct of the AICPA, the Tennessee Society of CPAs, the Tennessee Board of Public Accountancy, and other regulating bodies as appropriate. IDEAL CANDIDATE PROFILE * Bachelor's Degree and CPA Certification * 4+ years of experience as a Senior Accountant or Manager in Audit, TAS, or Deals departments at a public accounting firm * Advanced proficiency with spreadsheets and reporting tools (Microsoft tools) * Willingness to travel (10-15%) as requested by LBMC clients Diversity and Inclusion at LBMC Commitment to our team members, clients, and the communities in which we work. At LBMC, our mission of delivering the best to our clients and each other every day is rooted in our unique differences. Our engagement, growth and success are at their best when team members have equal opportunity and are included. Diversity brings value to LBMC by connecting us with our community and driving innovation. * LBMC provides equal opportunities to all employees and applicants for employment. We recruit, employ, train, compensate and promote without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.*

Job Title: Director of Surgical Services Level: Mid-Level Travel Required: Travel not required Visa Support: No visa sponsorships supported City: Gallatin State: TN Postal Code: 37066 Monetary: Confidential Currency: $ USD Salary Minimum: $120,000.00 Salary Maximum: $160,000.00 Signing Bonus: Negotiable Relocation Package: None Must-Haves: Bachelor's degree in Nursing Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience State of Tennessee or Multi-State Registered Nurse licensure Nice-To-Haves: Experience with Cardiac and Orthopedic Surgery Service Lines Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Personal Time Off program for leaders Employee Assistance Program mental, physical, and financial wellness assistance Professional development and Advanced Degree support Job Responsibilities: Direct Surgical Services departments' activities and resources to achieve departmental and organizational objectives. Minimum Education: Bachelors degree in Nursing - Required Master's degree in Nursing, Business, or Healthcare Administration - Preferred Required Skills: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Basic Life Support (BLS) American Heart Association must be obtained within 90 days of employment if not current upon hire. Licenses: State of Tennessee or Multi-State Registered Nurse licensure - Required Minimum Work Experience: Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience - Required Experience with Cardiac Surgery Service Lines - Preferred Interview Steps: Submit Application or Resume for review If selected, depending on candidate location, either an in-person or TEAMS interview will be scheduled

Responsibilities Professionally represents Companies Mission and Values and the Brand during each customer engagement. Answers inbound calls in a Call Center environment Resolves and documents all customer contacts, inquiries, and concerns in the system. Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner. Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed. Provides product information and project information, which could include recommending products to purchase and/or their effective use. May perform other duties as assigned * Qualifications Basic computer skills with experience in Microsoft Word, Microsoft Excel Strong communication (verbal, listening, and written) and interpersonal skills Must have ability to handle conflict positively Strong sense of urgency Must demonstrate strong problem solving, multi-tasking and critical thinking skills Experience in call logging systems is preferred Customer service-focused call center experience is helpful Overview Hybrid Role: This is not a fully remote position | Training will be in-person

Job DescriptionDescription: We are seeking an experienced Bilingual Operations Supervisor to join our team. The ideal candidate will be responsible for ensuring that employees have a smooth and positive experience and assisting with operations. The Operations Supervisor will work closely with the hiring and operations managers to ensure that all employees are properly integrated into the company culture. Candidate should be able to speak Spanish proficiently. Responsibilities : - Coordinate with HR and hiring managers to ensure a smooth onboarding process - Provide ongoing support to employees to correct errors and ensure accurate timekeeping - Review Timesheets - Prepare, present, and oversee budgets, ensuring alignment with organizational goals - Conduct local inspections - Overseeing the flow of materials and products in a warehouse to maintain inventory control includes transporting inventory (equipment, chemicals, etc.) Requirements: Requirements: Proficient in Spanish 1+ years of experience in operations and budgeting Excellent communication and interpersonal skills Strong organizational and time management skills Ability to work independently and as part of a team Knowledge of HR policies and procedures Proficient in Microsoft Excel

Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including: * generous time off, * 11 paid holidays, * 401(k) with company match, Roth IRA, * medical, dental and vision insurance, * high deductible HSA, * telemedicine, * disability, cancer, and accident insurance. * health & wellness suite * company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A SERVICE MANAGER As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. Minimum Qualifications: * Industry experience (preferred) * Demonstrated leadership abilities * Effective verbal and written communication * Conflict resolution * Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals) * Proven track record in achieving sales results * Proven ability to multitask * Strong organizational skills * Basic math skills * Ability to pass any state regulatory agency required licensing/certification exams * Able to work a 40-hour (minimum) work week, * Accessible after hours (including weekends/holidays) * Possess current Driver's License * Meets company driving standards * High school degree or equivalency, college preferred ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators We are an Equal Opportunity Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.