Lead Retail Customer Service Associate
Service supervisor job in Urban Honolulu, HI
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $20.60 - $24.19/hr
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )
Service supervisor job in Ewa Beach, HI
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers
POSITION OVERVIEW
Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
* Coordinates and oversees the delivery of services and program activities to residents both on and off-site.
* Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio.
* As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators.
* Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals.
* With input from the Resident Services Supervisors, prepares annual reviews for supervised staff.
* Provides mentorship to Resident Services Coordinators within assigned portfolio.
* Works with Resident Services Supervisors to create individual training plans for each person supervised.
* Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies.
* Recruits, assists and links residents with services and program activities.
* Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management.
* Working with Resident Services Supervisors, provide input and monitor the onsite services budgets.
* Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate.
* Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing.
* Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities.
* Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities.
* Monitors participating agency involvement for quality and compliance with memorandums of understanding.
* Obtains resident feedback on effectiveness and quality of programs and their delivery.
* Participates in design and implementation of program evaluation with the Resident Services Manager.
* Provides assistance and referral services to all residents needing assistance.
* Sets up and maintains a directory of providers for use by project staff and residents.
* Educates residents on service availability application procedures, client rights, etc.
* Assists residents in building informal support networks with other residents, family and friends.
* Actively participates in EAH's Injury and Illness Prevention Plan
* Regular and predictable attendance.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises one or more Resident Services or Activity Coordinators.
QUALIFICATIONS
* Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience.
* Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
INDEAH
Sr. Field Service Supervisor
Service supervisor job in Urban Honolulu, HI
Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits: Benefits provided may differ by role and location, including:
Unlimited Vacation Plan with No Preset Maximums
Medical/Rx Health Savings Account (HSA)
Dental/Vision
Short/Long-Term Disability
Employee Assistance Program (EAP)
401(k) Plan
Education Assistance
Day to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.
Key Responsibilities:
Supervise team activities and performance
Collect and report performance metrics
Develop team and team members
Identify opportunities for process improvement
Assign and supervise project work
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
High School Diploma or GED
5+ years of complex commercial building controls experience (such as Siemens, Johnson Controls, Schneider Electric, Emerson Electric, Bosch, KMC Controls, Trane, Estes Services)
o Ideally experience with 1+ of the following types of systems: Fire, security, DDC, mechanical in 1+ of the following types of buildings: government, military, hospital, hospitality
2+ years in a Field Leadership Role
o Responsible for leading 8-10 well-seasoned field service technicians
o Exclusively handling supervisory tasks; ideally no hands-on troubleshooting required
Valid Drivers License
Experience working directly with customers (often director level and above)
Experience with MS Office (Excel, Word & PowerPoint)
Passionate about leading and growing team members
Strong business acumen and ability to drive revenue/sales Pluses:
Experience working with hospitals
College degree
Experience in controls, mechanical, fire and security industry
Experience with a P&L
Experience dealing with customer satisfaction (growth and problem resolution)
Leadership skills/building a team
Excellent communication skills
Demonstrated ability to influence at varying levels across the organization
Field Service Lead
Service supervisor job in Aiea, HI
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Field Service Lead - Aiea, HI
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As a Field Service Representative Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location.
Oversight of local business operations to include metrics and required use of outside labor. This will also include daily disposition of work to other team members.
Provides support and training to other service center employees regarding appropriate execution of operational protocols and processes.
Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions; Executes customer training on products and processes as appropriate.
Organizes, allocates and executes work tasks to effectively and efficiently meet customer expected timeframes for service.
Ensures timely and accurate order management execution of the center using company issued computers and electronic equipment for accurate documentation and record keeping.
Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Seeks out customer needs and feedback; responding and/or escalating to management as appropriate.
Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position (30-75%)
Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery.
Performs and coordinates inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products
Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles.
Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements. Ensures and maintains a clean, orderly and safe working environment.
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
High School Diploma/GED or higher
Requires a minimum of 5 years of work experience in a customer facing or service-related field
Minimum 2 years of supervisor experience
Current, valid Driver's License
Additional qualifications that could help you succeed even further in this role include:
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
Intermediate experience with Microsoft Office & iOS applications
Ability to work with minimal supervision
Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills
Additional requirements: In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.
Work Location: On-site, Aiea, HI
Travel: May include up to 20% domestic (including potential for meetings or other business functions that require commercial air travel)
Relocation Assistance: Relocation is not authorized
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $67,856 - $82,935, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
Auto-ApplyCustomer Service Supervisor
Service supervisor job in Urban Honolulu, HI
PURPOSE STATEMENT: The Customer Service Supervisor performs first-line supervisory duties in planning, organizing, coordinating, scheduling, and directing activities and personnel involved with the service and repair of residential, commercial, and industrial gas-fired appliances and equipment. Assures quality and safety of service and repairs. Responsible for meeting all company-defined compliance requirements impacting this activity.
Responsibilities
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Supervises and coordinates the functions and workers associated with/engaged in the installation, inspection, testing, repair and adjustment of all gas utilization appliances, equipment, and designated systems for residential, commercial, and industrial users. Responsible for the job performance and conduct of assigned personnel ensuring efficient and effective response, quality work, safe operation of repaired/serviced appliance/equipment/system. Ensures proper maintenance, security, and stocking of vehicles assigned to this activity.
Performs the following:
Field audits to evaluate workmanship and adherence to standards including work performed by service technicians and service technicians in training. Provides oversight and inspection of work performed by others in the department which affects the gas distribution system and customer connections including work performed by contractors, manufacturers, plumbers, and customers.
Performs troubleshooting and repair as required to include calculating of customer's load (sizing meter/regulator; sizing gas piping; sizing second stage and appliance regulator; sizing high pressure piping) and calculating gas loss as required.
Inspection of testing equipment and tools for proper care, calibration, and functioning; takes corrective action as necessary.
The compilation, updating, and general maintenance of all required service manuals and schematics ensures that each service center has the necessary service manuals.
Maintenance of parts inventory. Ensures availability of parts; purchases and specifies parts, tools and material as needed.
Interacts with customers, contractors, and governmental agencies. Investigates and resolves customer issues or problems. Coordinates with various company and outside personnel such as plumbers, vendors, consultants, engineers, to resolve issues.
Ensures compliance with local plumbing code, NFPA code, and manufacturer's specifications and/or company-established standards/procedures.
Assists the Customer Service Superintendent in other activities as required, e.g. responding to customers and governmental agencies; assuming his duties in his/her absence.
Performs as first-responder and Site Commander for callouts and emergency situations as necessary or required.
Keeps abreast of the latest technology and equipment codes and regulations impacting this activity as well as specialty and diversified products serviced by the Company - develops training courses as may be necessary.
Prepares or completes reports and metrics as requested; reviews documentation submitted by assigned personnel for accuracy and completeness; prepares and/or approves timesheets of Service Technicians and Dispatchers; prepares lesson plans and trains personnel as required; Collaborates with the Manager at Step 1 of the grievance procedure in the Collective Bargaining Agreement; recommends personnel action.
OTHER FUNCTIONS/RESPONSIBILITIES:
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Complies with all applicable corporate and Hawaii Gas policies and procedures.
Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed.
Subject to 24/7 callouts for operational support.
Performs all other related duties as instructed by manager.
Qualifications
Required Education and/or Work Experience:
Associate or technical school degree in electronics or industry-related field. Five (5) years of successful in-field experience in the job duties described may be considered as equivalent substitute for educational requirements.
Five (5) years of industry experience or demonstrated ability for this line of work with proven technical competence in diagnosing and servicing all types of gas-fired appliances and equipment.
Good working knowledge of applicable Company policies and procedures impacting this activity.
Good working knowledge of applicable Federal, State and Country regulations impacting this activity.
Preferred Education and/or Work Experience:
Bachelor's degree in a technical discipline.
Working experience in a Union environment.
Good working knowledge of NFPA 54, 58 and 59, Uniform Fire Code and gas sections of county plumbing codes.
Good working knowledge of OSHA 29CFR3.
Familiar with National Electric Code, and PUC tariffs.
Required Licensure, Certification, Registration or Designation:
Must possess a current Hawaii Driver's license with a clean traffic abstract.
Auto-ApplySupervisor, Airport Services
Service supervisor job in Kailua, HI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customer service issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
#envoyoversight
Qualifications
Who are we looking for?
Requirements:
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customer service experience preferred
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplySeasonal Customer Service Supervisor
Service supervisor job in Urban Honolulu, HI
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
+ Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
+ Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
+ Responsible for setting priorities and coordinating activities that align with set objectives and goals.
+ Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted.
+ Monitors issues and ensures that Service Level Agreements are met.
+ Identifies key issues and areas for improvement to streamline or implement new recommended procedures.
+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
+ Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination.
+ Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals.
+ Communicates and collaborates with management effectively to provide and analyze metrics and reports.
**Minimum Qualifications**
+ Bachelor's Degree preferred or equivalent relevant experience.
+ 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience.
**Other Job Specific Skills**
+ Excellent written and verbal communication skills.
+ Strong leadership and customer service skills.
+ Ability to organize and supervise staff for maximum efficiency.
+ Advanced problem solving and interpersonal skills.
+ Strong customer service approach.
+ Ability to build, coach and mentor effective teams.
+ Ability to maintain consistent progress towards set priorities.
+ Dedicated focus on accuracy and attention to detail.
+ Ability to remain calm and courteous towards customers, staff, and management in periods of stress.
+ Ability to develop and maintain good working relationships with all customers and co-workers.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
62,200 - 84,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Supervisor, Membership Servicing
Service supervisor job in Urban Honolulu, HI
Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department.
Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience.
Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work.
Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Family Service Supervisor
Service supervisor job in Wailuku, HI
NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Maui Memorial Park in Wailuku, HI. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities
* Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
* Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
* Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
* Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
* Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
* Report to the sales manager daily for direction setting and unit status report
Qualifications
* 4 or more years of solid sales experience
* Experience closing and securing the sale
* At least one year of experience in a leadership role
* Effective communication skills
* HI driver's license with a clean driving record (included in background)
* Pre-employment background check
Key Qualities We Seek at NorthStar:
* Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
* Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
* Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Customer Service Manager
Service supervisor job in Kailua, HI
IN BRANCH ONLY
Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i.
Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.
Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm.
Sign on bonus of $1500
Minimum Requirements:
Possess a High School Diploma (or equivalent).
Prior customer service experience.
Experience handling cash, as well as personal information.
Possess basic computer skills.
Pass a thorough background and credit check.
Finance Factors is proud to be an Equal Opportunity Employer.
Auto-ApplyOperations Supervisor
Service supervisor job in Kihei, HI
Job Description
The Operations Supervisor - Housekeeping is responsible for overseeing the day-to-day operations of the housekeeping department. This role ensures that the cleanliness standards of the hotel, resort, or facility are consistently met or exceeded. The Operations Supervisor will lead and motivate the housekeeping team, manage inventory and supplies, and coordinate with other departments to provide an exceptional guest experience.
Key Responsibilities:
- Supervision and Leadership:
- Lead, supervise, and mentor housekeeping staff, including housekeepers, laundry attendants, and other team members.
- Conduct regular team meetings to communicate goals, expectations, and updates.
- Provide training and development opportunities to staff to enhance their skills and knowledge.
- Operational Management:
- Oversee daily cleaning and maintenance schedules to ensure all areas meet cleanliness standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure they meet cleanliness and maintenance standards.
- Ensure all housekeeping activities are completed in a timely and efficient manner.
- Inventory and Supplies Management:
- Manage inventory of cleaning supplies, linens, and guest amenities.
- Order and replenish supplies as needed, ensuring cost-effective and efficient use of resources.
- Maintain accurate records of inventory levels and usage.
- Guest Satisfaction:
- Address and resolve guest complaints and requests promptly and professionally.
- Collaborate with the front desk and other departments to ensure guest needs are met and exceed guest satisfaction.
- Health and Safety:
- Ensure compliance with health and safety regulations and company policies.
- Implement and enforce proper use of personal protective equipment (PPE) and cleaning chemicals.
- Conduct regular safety training and drills for housekeeping staff.
- Administrative Duties:
- Prepare and manage housekeeping budgets, including labor costs, supplies, and equipment.
- Maintain accurate records of staff attendance, performance, and training.
- Assist in the recruitment, hiring, and onboarding of new housekeeping staff.
Qualifications:
- Education and Experience:
- High school diploma or equivalent; post-secondary education in hospitality management or a related field is preferred.
- Minimum of 2-3 years of experience in a housekeeping role, with at least 1 year in a supervisory capacity.
- Skills and Abilities:
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Effective communication and interpersonal skills.
- Ability to handle guest complaints and requests with professionalism and tact.
- Proficiency in using housekeeping management software and Microsoft Office Suite.
- Physical Requirements:
- Ability to stand, walk, and bend for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Working Conditions:
- The role involves working in a fast-paced environment with frequent interruptions and tight deadlines.
- May require exposure to cleaning chemicals and the use of personal protective equipment (PPE).
- May involve working in different shifts, including early mornings, late evenings, weekends, and holidays.
BOH is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auxiliary Services Manager (Operations & Maintenance Manager 0080356)
Service supervisor job in Hawaii
Title: Auxiliary Services Manager (O&M Manager) 0080356 Hiring Unit: Administrative Affairs - Operations & Maintenance Salary: Salary schedules and placement information
Additional Salary Information: Pay Band B: Minimum $5,434/month
Full Time/Part Time: Full Time
Temporary/Permanent: Permanent
Funding: General
Other Conditions:
This is NOT a remote position - the job requires in-person work.
This position will oversee all Maui College locations, which include Kahului Campus, Outreach locations on Molokai & Lanai
Duties and Responsibilities:
(NOTE:denotes Essential Functions)
* *Capital Projects & Facilities Planning
* Coordinate large-scale Capital Improvement and Repair and Maintenance (R&M) projectswith the University of Hawaii (UH) Community College Facilities Planning Office. Project management projects,including scope development, contractor coordination, quality assurance, utility shutdowns, punch list closeout, and temporary relocations.
* Ensure maintenance- and energy-efficient design of new and renovated buildings and landscapes by collaborating with architects, engineers, and campus stakeholders.
* Review and approve consultants, contractors, and payments associatedwith capital projects.
* Serve as the primary liaison betweenthe college and the UH Community College system for capital projects.
* Support the Vice Chancellor of Administrative Affairs (VCAA)in developing long-range development plans, legislative budget proposals, and prioritizing capital projects.
* Preventive Maintenance
* Oversee and implement a campus-wide preventative maintenance program incoordination with the Assistant Auxiliary Services Officer, covering Heating, Ventilation & Air Conditioning (HVAC), electrical, plumbing, pest control, and equipment.
* Mentor and supervise staff toexecute and monitor both in-house and contracted maintenance services.
* Routine Campus Repairs & Maintenance.
* Supervise and prioritize routine repair projects acrosscampus. Develop job specifications, solicitations, procurements, and manage contracts, and ensure code compliance inareas such as safety, fire, and accessibility.
* Oversee and mentor staff inmanaging project timelines, resources, and contractor work.
* Landscape Management
* Supervises the Assistant Facilities Manager and assists with a landscape maintenance plan coveringthe main campus and outreach sites, which incorporates care of plantlife, encourages use of native Hawaiian plants, irrigation, lighting, roadways, signage, and pest control.
* Maintain a safe, clean, and attractive campus environment.
* Custodial Services
* Supervises the Assistant Facilities Manager and assists with oversight of custodial cleaning standards forall interior spaces and ensurescompliance with APPA cleanliness standards acrossfacilities.
* Personnel Management
* Supervise Operations & Maintenance (O&M) personnel, including evaluations, training, and policy enforcement.
* Maintain accurate positiondescriptions and organizational structure; monitor and analyze leave trends.
* Promote staff development andcontinuous improvement in departmental operations.
* Administration & Compliance
* Conduct operational studies and planning relatedto facilities and auxiliary services.
* Interpret policies, prepare reports, develop procedures,and support emergency contingency planning.
* Provide consultative guidance onspace utilization, energy use, and facility issues.
* Manage building control systems, facility software, and work order systems.
* Oversee waste management, recycling programs, and contracted disposal services.
* Monitor campus mailroom, telecom operations, and facilities use contracts.
* Ensure compliance with Occupational Safety and Health Administration (OSHA), Department of Health (DOH), fire codes, and hazardous waste regulations.
* Serve as liaison betweenO&M and the campus community.
* Oversee O&M budgeting, planning, and expenditures, pursuing cost-effective solutions without compromising safety.
* Support campus safety and emergency response, serving on the Crisis Management Team as needed.
* Conduct program reviews and internal assessments forcontinuous improvement.
* Perform other duties as assigned.
Minimum Qualifications
Education and Professional Work Experience:
* Possession of a baccalaureate degree in Business or Public Administration, Management or Operations Management, Engineering, Construction Management or a related field and five years (5) of professional experience with responsibilities in Management; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Knowledge, Skills, and Abilities:
* Considerable working knowledge of principles, practices, and techniques in Management and or Auxiliary Services as demonstrated by the broad understanding of the full range of pertinent standards and evolving concepts, principles, and methodologies.
* Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations, and theories and systems associated with physical plant maintenance.
* Demonstrated ability to resolve wide-ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative, and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally, and by the preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders, and members, and individuals.
* Demonstrated ability to operate a personal computer and apply word processing software.
* Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
Desirable Qualifications
* Knowledge of auxiliary services, support, and facilities maintenance operations and procedures. Knowledge of the principles and techniques of operations planning and budget procedures.
* Knowledge of contract administration procedures and practices relating to maintenance and repair work.
* Ability to plan, organize, and supervise the activities of groups of employees who may be engaged in a variety of activities and who may be in a variety of occupational fields.
* Ability to interpret and apply administrative rules and regulations to a variety of work situations.
* Ability to establish and maintain effective working relationships with a variety of employees, staff, faculty, and professionals. Ability to communicate effectively both orally and in writing.
Inquiries:
Name: UH Maui College, Human Resources
Phone:************
Email:*****************
INCOMPLETE APPLICATIONS WILLNOTBE CONSIDERED
To Apply:Click on the "Apply" button in the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:
* Aone- to two-page statementoutlining ways in which you meet the minimum and desirable qualifications;
* Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.
* Academic record/grade summaries will NOTbe accepted.
* Diplomas and copies will NOTbe accepted.
* Resume
* Three (3) professional references with contact information (including email addresses)
* Optionalletters of recommendation.
Incomplete applications will NOTbe considered. NOTE:
* The application will be incomplete if materials are unreadable, illegible, password-protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Maui College and will not be returned.
* Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).
If you have not applied for a position before using NEOGOV, you will need to create an account.
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
Easy ApplySupervisor, Deal Management
Service supervisor job in Urban Honolulu, HI
**_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services.
Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship.
**_Responsibilities_**
+ Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests
+ Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies
+ Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams
+ Create financial models, applying pricing analytics and other financial components related to the deal
+ Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval
+ Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged
+ Understanding product and category strategy, financial objectives, and pricing expectations
+ Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls
+ Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities
**Qualifications**
+ Bachelor's degree in related field, preferred, or equivalent work experience, preferred
+ 3+ years' experience in related field, preferred
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Works on complex projects of large scope
+ Develops innovative solutions to wide range of difficult problems
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management level
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Director of Tax Services
Service supervisor job in Urban Honolulu, HI
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Director of Tax Services Type: Full-time Experience: High-Level Functions: Tax Planning, Preparation and Review, Business Development, Department Management Location: Honolulu, HI Compensation: Salary FLSA Status: Exempt COMPANY DESCRIPTION HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii's leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup's core principles of integrity, transparency, and dedicated client service. POSITION SUMMARY HiAccounting is seeking a Director of Tax Services to lead its tax division. The Director of Tax Services is primarily responsible for overseeing the operations of the tax department, managing the client service experience and deliverables for the firm's complex clientele and overseeing business development for the tax team. The Director of Tax Services should be self-driven, passionate and client service focused - serving as a leader, mentor and role model to the team. ESSENTIAL FUNCTIONS Operational Management / Leadership
Oversees the daily operations of the tax department as well as long term strategic planning for growth.
High-level management of the overall department's client list for all tax signers, team structure, capacity and hiring needs.
High-level management of the tax department to ensure client and agency deadlines are being met and assist team with managing client expectations.
Actively develops new business and oversees/develops staff in prospecting efforts.
Oversee performance metrics that support the company's strategic direction objectives.
Manages the performance evaluation process and leads staff development.
Monitors and approves staff time entries and PTO requests, and resolves staff issues.
Monitors project profitability at the department level and implements appropriate adjustments.
Leads internal education initiatives to keep the team informed of new and changing tax laws and policies, develop team competencies and coordinates trainings on company procedures for preparing tax workpapers and tax returns.
Develop, update and monitor key management reports.
Leads implementation of process improvements, including technological changes.
Technical / Client Focused
Review, sign off on and file tax returns prepared by staff, including complex tax returns, for all entity types (Individual, S Corporation, C Corporation, Partnership, Trust/Estate, Non-Profit), with an focus on pass-through entities and individual taxation.
Serves as a tax expert to clients, leading client meetings to review tax returns, provide tax planning and strategy services and promote other company services to clients that would help them in their business.
Understanding of Hawaii General Excise Tax to review and provide consultation on clients' GET filings, as needed.
Develops relationships with clients and takes part in client events.
Serves as a technical resource to the tax team providing partner-level reviews, guidance on complex transactions and support with technical matters.
Have an advanced understanding of business entity structure for tax preparation and planning purposes.
Conducts and oversees staff in new client interviews, develops scope-of-work proposals and engagement letters and sets engagement budgets.
Other
Ability to manage a dual role, overseeing the daily operations of the department and team, as well as client management.
Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being proactive, responsive, professional, and accurate.
Practice integrity and professional judgment.
Protects organization's values by keeping information confidential.
Leadership role in strengthening the overall positive culture of the company.
Other duties as assigned
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES
The ideal Director of Tax Services has an advanced knowledge of individual and business tax laws, with a focus on pass-through taxation, and experience with most entity types. The candidate is committed to continuing education of new and changed tax laws and policies, and possesses strong research skills to find solutions when answers are not readily available. The candidate possesses strong leadership skills to support team growth, and is adaptable in managing within a dynamic environment. This person will meet most or all of the following requirements:
Education: Bachelor's degree in accounting or business administration, or equivalent business experience.
Experience: A minimum of four years of progressively responsible experience in public accounting and/or the private sector, including at least one year of supervisory experience, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
Licenses: Have obtained a CPA or EA license enabling them the sign off on tax returns and represent clients before the IRS.
Computer Skills: Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Advanced knowledge of Ultra Tax, Lacerte, Drake, or other professional tax software. Knowledge of QuickBooks, AccPac, Intacct or other accounting/bookkeeping software.
Other Requirements: Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver's license. Ready availability in person or electronically to senior executives in case of emergency.
Location: HiAccounting prides itself on being locally staffed.
This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts.
WORKING AT HIACCOUNTING
Encouraging an active, Hawaii lifestyle by supporting our employees' interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for eight (8) years in a row!
Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members' desires to be good citizens on and off the job.
We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule with the ability to work remotely.
Daily employer provided lunch under the HiGroup Daily Grinds Program.
Gym/fitness reimbursements.
Cell phone reimbursement (for EE's that use their phone for work).
Parking or buss pass subsidy.
Regular in-office massage therapy.
Flexible work schedule with the ability to work remotely when needed.
Support of CPA and continuing education.
12 paid holidays (includes your birthday off).
Paid time off for volunteering.
Employee snacks and drinks.
Career advancement.
401K, 4% matching and profit sharing (after eligibility requirements are met).
Health benefits (after eligibility requirements are met).
Life Insurance.
Compensation: $125,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyService Supervisor - DDD
Service supervisor job in Hilo, HI
Join Our Team as a Service Supervisor - Make a Difference Every Day!
Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you!
The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services.
At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve.
"A'ohe hana nui ka alu'ia" No task is too big when done together...
Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families.
Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission.
Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices.
Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment
SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo)
Pay: $30/hour
RESPONSIBILITIES:
Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services.
Carries a caseload to meet the needs of HBH.
Completes supervision notes in a timely manner.
Greet and meet with new clients and providers when a new provider s matched to a client.
Coordinates at least 1 hour of shadowing of new providers before start of service.
Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs.
Develops Safety Crisis Plan for clients as needed.
Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements.
Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed.
Provides coverage/substitute, as needed, when DSW's are not able to work their schedule.
Provides administrative assistance to Program Coordinator and DDD Program Manager.
Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills.
Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations.
Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring.
Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner.
Attends all required trainings.
Adheres to HBH administrative guidelines working timesheet and service logs.
Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations.
Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines.
Performs other duties as assigned.
REQUIREMENTS:
Bachelor's degree from an accredited college or university in Social Sciences or education, or
Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly
Current TB clearance
First Aid and CPR training
Criminal history check
Traffic Abstract
PHYSICAL REQUIREMENTS
Observe, see, hear, and respond to client's needs, emergencies and conflicts.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to frequently stand, sit and walk.
Able to run after client occasionally.
Handle the responsibilities and routine stress often associated with providing childcare services.
Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress.
Individual will be exposed to inside and outside environmental conditions.
If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance)
COMPENSATION & BENEFITS:
Competitive Pay (Bi weekly)
Ongoing training/supervision
Opportunities for advancement
Medical and dental coverage
About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.
Auto-ApplyService Supervisor - DDD
Service supervisor job in Hilo, HI
Join Our Team as a Service Supervisor - Make a Difference Every Day!
Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you!
The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services.
At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve.
"A'ohe hana nui ka alu'ia" No task is too big when done together...
Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families.
Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission.
Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices.
Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment
SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo)
Pay: $30/hour
RESPONSIBILITIES:
Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services.
Carries a caseload to meet the needs of HBH.
Completes supervision notes in a timely manner.
Greet and meet with new clients and providers when a new provider s matched to a client.
Coordinates at least 1 hour of shadowing of new providers before start of service.
Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs.
Develops Safety Crisis Plan for clients as needed.
Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements.
Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed.
Provides coverage/substitute, as needed, when DSW's are not able to work their schedule.
Provides administrative assistance to Program Coordinator and DDD Program Manager.
Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills.
Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations.
Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring.
Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner.
Attends all required trainings.
Adheres to HBH administrative guidelines working timesheet and service logs.
Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations.
Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines.
Performs other duties as assigned.
REQUIREMENTS:
Bachelor's degree from an accredited college or university in Social Sciences or education, or
Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly
Current TB clearance
First Aid and CPR training
Criminal history check
Traffic Abstract
PHYSICAL REQUIREMENTS
Observe, see, hear, and respond to client's needs, emergencies and conflicts.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to frequently stand, sit and walk.
Able to run after client occasionally.
Handle the responsibilities and routine stress often associated with providing childcare services.
Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress.
Individual will be exposed to inside and outside environmental conditions.
If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance)
COMPENSATION & BENEFITS:
Competitive Pay (Bi weekly)
Ongoing training/supervision
Opportunities for advancement
Medical and dental coverage
About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.
Auto-ApplyAirport Lounge F&B Supervisor
Service supervisor job in Urban Honolulu, HI
Airport Lounge F&B SupervisorLocation: UNITED CLUB - 70149001Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Part-time Pay Range: $22. 50 per hour - $23.
50 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Airport Lounge F&B Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver.
You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes.
Responsibilities include:Provide support to management in the daily oversight of key functions and employees during the normal course of business Assist in ensuring a safe working environment throughout the facility for all employees.
Facilitate orientation and training of employees Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
1 or more years of related work experience.
Previous supervisory experience preferred.
Additional Requirements: Possess a valid driver's license Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
Lead Retail Customer Service Associate
Service supervisor job in Kahului, HI
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $20.60 - $24.19/hr
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ...@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )
Service supervisor job in Ewa Beach, HI
Explore a career at EAH Housing.
Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work
/ life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition
ASSIS004175
on our website at ******************/careers
POSITION OVERVIEW
Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
Coordinates and oversees the delivery of services and program activities to residents both on and off-site.
Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio.
As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators.
Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals.
With input from the Resident Services Supervisors, prepares annual reviews for supervised staff.
Provides mentorship to Resident Services Coordinators within assigned portfolio.
Works with Resident Services Supervisors to create individual training plans for each person supervised.
Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies.
Recruits, assists and links residents with services and program activities.
Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management.
Working with Resident Services Supervisors, provide input and monitor the onsite services budgets.
Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate.
Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to “age in place,” and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing.
Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities.
Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities.
Monitors participating agency involvement for quality and compliance with memorandums of understanding.
Obtains resident feedback on effectiveness and quality of programs and their delivery.
Participates in design and implementation of program evaluation with the Resident Services Manager.
Provides assistance and referral services to all residents needing assistance.
Sets up and maintains a directory of providers for use by project staff and residents.
Educates residents on service availability application procedures, client rights, etc.
Assists residents in building informal support networks with other residents, family and friends.
Actively participates in EAH's Injury and Illness Prevention Plan
Regular and predictable attendance.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises one or more Resident Services or Activity Coordinators.
QUALIFICATIONS
Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience.
Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
INDEAH
Family Service Supervisor
Service supervisor job in Wailuku, HI
NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Maui Memorial Park Sales in Wailuku HI . Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities
Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
Report to the sales manager daily for direction setting and unit status report
Qualifications
4 or more years of solid sales experience
Experience closing and securing the sale
At least one year of experience in a leadership role
Effective communication skills
Va driver's license with a clean driving record (included in background)
Pre-employment background check
Key Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
First-Year Projected Compensation: $75,000 $175,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales