Senior Seamer Service Representative
Service Supervisor Job 8 miles from Hazelwood
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Supervisor-Food Services
Service Supervisor Job 12 miles from Hazelwood
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in
careers
that match the unique gifts of unique individuals –
careers
that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Under the supervision of Food Services management, the Hospital Food Service Supervisor has the responsibility within Food and Nutrition Services to assist in the coordination of department development as well as with planning, organizing, staffing and supporting the direction of operations and personnel in the kitchen, cafeteria, catering, Patient Call Center and Patient Room Service. In collaboration with all leadership, a combination of core and secondary responsibilities are achieved in order to provide continuous excellent service to Mercy patients, guests and co-workers. Supervisor performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Qualifications:
Experience: 2 years experience in food service, acute care, or hospitality setting.
Education: High school diploma or equivalent
Certifications:
Jefferson: Food Handlers within 90 days of hire.
St. Louis/South: Serve Safe Manager within 90 days of hire.
Springfield: Serve Safe Manager within 90 days of hire.
Washington: Serve Safe Manager within 90 days of hire.
Other: The physical demands described here are the representative of the minimums that must be met by an employee to perform all essential functions of the job. Most physical demands are below, plus: Minimal: kneeling or crouching, carrying of < 20 lbs, Push/pull < 12 lbs force, pinch grip, data entry.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Qualified Supervisor-Operations
Service Supervisor Job 12 miles from Hazelwood
About the Company
At &Partners, we transform lives by redefining wealth management-where advisors thrive, and clients receive holistic guidance
Join us in building this vision. Our commitment to advisors and clients drives our standards, efficiency, and innovation. At &Partners, we embrace change, pursue excellence, and deliver advice done right
&Partners. Be a part of something great
Qualified Supervisor - Operations
We're looking for an experienced Qualified Supervisor to play a critical role in operational oversight. This individual will be responsible for operational control design and execution, trade corrections, complaint resolution, email review, and quality control efforts. This role will work closely with the operations, supervision, and compliance teams to ensure excellence in our proces
Required Skills
Series 7 and 9/10 or 24 licenses
Strong written and verbal communication skills
Microsoft Office proficiency
Preferred Skills: Process design, implementation, and control development
What we offer
Competitive salary and benefits package (medical, dental, vision, 401k with company contribution)
Opportunities for professional growth and development
A supportive and collaborative work environment
If you're looking for a dynamic environment where you can leverage your experience and continue to grow, we'd love to hear from you!
Service Manager
Service Supervisor Job 12 miles from Hazelwood
If you are an outgoing and driven individual who is seeking career satisfaction with a financially stable company, join the team at MH Equipment!
Job Responsibilities:
Direct supervision and development of all shop and field technicians as well as the service department office staff.
P&L responsibilities for the service department growth and profitability.
Interview, hire, train and participate in the education of shop and field technicians.
Supervise, inspect and approve all shop repair jobs for completeness and accuracy prior to return to customer.
Quote the customer as necessary and keep them informed of cost overages, delays, additional work, etc.
Manage the cleanliness of the grounds, service shop, steam pad, break room, etc. to maintain a professional looking image and workplace.
Supervise the preparation and pre-delivery of new equipment.
Close work orders within 48 hours of completion.
Responsible for the supervision of warranty administration.
Responsible for the supervision of customer PMs for timeliness, completeness and the sale of additional work, etc.
Resolve customer complaints and billing problems.
Interface with other departments.
Follow-up on past due accounts and assist with service-related situations.
Establish and follow policies and procedures with a special emphasis on safety related issues.
Coordinate with rental management on PMs and maintenance of rental units.
Oversee repairs on rental trucks.
Ensure on-time delivery of rentals units to customers.
Interface as needed with factory service representatives.
Perform other duties and special assignments as assigned.
Job Requirements:
Strong management abilities.
Ability to organize and prioritize.
Computer skills or ability to learn.
Service experience.
Good oral and written communications skills.
Confidentiality.
Valid driver's license and proof of insurance.
Regular and prompt attendance.
Present a professional image in personal appearance, dress, and preparation.
Working Conditions: Employee is expected to work basic 40-hour week Monday through Friday plus whatever time is required to accomplish goals for the position - which could include weekend coverage.
Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer
Team Lead, Centralized Financial Planning
Service Supervisor Job 12 miles from Hazelwood
The Team Lead for Centralized Financial Planning will be the driving force behind transforming complex financial planning data into actionable, client-friendly strategies. This role is pivotal in ensuring data from Money Guide Pro is effectively utilized and translated into visually engaging and easy-to-understand PowerPoint presentations for clients and advisors. The ideal candidate is detail-oriented, proficient in financial planning tools, and has exceptional communication and presentation skills.
Primary Responsibilities
Financial Planning Data Analysis and Strategy Development
Extract and analyze client-specific data from Money Guide Pro to identify key financial insights and opportunities.
Develop customized financial strategies based on the data, tailored to meet individual client goals and needs.
Presentation Creation and Delivery
Build visually appealing, easy-to-follow PowerPoint presentations that clearly outline financial strategies for clients and advisors.
Ensure presentations simplify complex financial concepts and include actionable recommendations.
Maintain a consistent presentation format that aligns with the company's brand standards.
Advisor Support and Collaboration
Collaborate closely with advisors to understand client objectives and align financial strategies accordingly.
Provide advisors with the tools, insights, and confidence to deliver compelling presentations to clients.
Serve as the go-to resource for enhancing the client-advisor interaction through well-structured materials.
Continuous Process Improvement
Review and refine presentation templates and workflows to improve efficiency and quality over time.
Monitor feedback from advisors and clients to enhance the usability and effectiveness of materials.
Stay updated on Money Guide Pro and PowerPoint best practices to bring innovation to the role.
Success KPIs/Metrics
3 Months:
Establish and standardize the PowerPoint presentation format for client meetings.
Successfully create and deliver 10+ financial planning presentations using Money Guide Pro data.
6 Months:
Receive positive feedback from 90% of advisors on the usability and effectiveness of presentations.
Train at least 50% of advisors on using the new presentation materials effectively during client meetings.
12 Months:
Fully implement a streamlined process for data extraction, strategy development, and presentation creation.
Support 25% of high-net-worth clients ($5M+ investable net worth) with comprehensive financial planning presentations.
Skills and Experience
5+ years of experience in financial planning or related roles.
Strong proficiency in Money Guide Pro and PowerPoint.
Excellent analytical skills to translate complex financial data into actionable strategies.
Exceptional presentation and communication skills, with an eye for design and simplicity.
Ability to collaborate effectively with advisors and tailor strategies to individual client needs.
Proactive, detail-oriented, and capable of managing multiple projects simultaneously.
Familiarity with financial planning tools and industry best practices.
CFP or FPQP certification preferred but not required.
Employee Benefits & Perks
Profit Sharing Bonus Program
401(k) Employer Match (up to 4%)
100% Employer-Paid Medical Insurance (HDHP HSA Plans)
Dental and Vision Insurance
Employer-Paid Long-Term Disability, Life, and AD&D Insurance
Voluntary Life and Supplemental Insurance Plans
Paid Time Off (112 hours after 90 days)
12 Paid Holidays
Ongoing Training & Education Opportunities
Company Events, Awards, and Activities
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Service Manager-to $120k+Bonus! (Heavy Equipment/Cranes)
Service Supervisor Job 26 miles from Hazelwood
An award-winning global provider of quality lifting solutions is looking to add a Service Manager to their growing and successful team of professionals
Key Responsibilities:
• Manage and supervise a team of field and shop technicians l to ensure efficient and high-quality service delivery.
• Assign work tasks, prioritize repair and service orders, and ensure all jobs are completed on time and to customer specifications.
• Provide technical guidance, mentorship, and training to team members to enhance their skills and improve performance.
• Monitor employee performance and provide feedback, coaching, and development opportunities.
• Ensure customer satisfaction by maintaining clear and professional communication with clients regarding their service requests, updates, and completion
times.
• Address customer concerns or complaints and resolve issues promptly and effectively, ensuring a positive experience.
• Review and approve service quotes, estimates, and billing details for customers.
• Oversee the daily operations of the service shop, ensuring equipment, tools, and supplies are properly maintained and available.
• Ensure all service orders are tracked, recorded, and completed in a timely manner.
• Monitor workflow, manage inventory levels, and coordinate with suppliers to ensure parts and materials are readily available.
• Implement and enforce shop safety protocols to ensure a safe working environment for all employees.
• Ensure that all repairs, services, and maintenance work meet company standards and adhere to regulatory and safety guidelines.
• Conduct regular inspections and quality control checks to guarantee work is done correctly the first time.
• Keep the shop and work areas clean, organized, and compliant with health and safety regulations.
• Track key performance metrics (e.g., service turnaround time, customer satisfaction, revenue targets) and report on performance regularly.
• Analyze trends and operational data to identify areas for improvement and implement corrective actions where needed.
• Prepare and submit regular reports to senior management regarding shop operations, team performance, and customer feedback.
• Help manage the shop's budget, ensuring cost control while maintaining high service quality.
• Oversee billing and invoicing processes, ensuring accurate and timely invoicing for services provided.
Qualifications:
• Proven experience in a management or supervisory role in a service-related industry (e.g., lifting equipment, heavy automotive, hydraulic repair, etc.).
• Strong technical knowledge in the relevant field of service (e.g., mechanical, electrical, or automotive systems).
• Excellent leadership and team management skills.
• Exceptional customer service skills with the ability to manage client expectations and resolve issues.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to analyze data and make informed decisions to improve shop operations.
• High school diploma or equivalent required; relevant technical certifications or a degree in a related field preferred.
Managed Application Services (MAS) Supervisor
Service Supervisor Job 12 miles from Hazelwood
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
The Functional Business Central Managed Application Services position is responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of Microsoft Dynamics 365 Business Central. This role will also serve in the capacity of a Client Success Manager. This role involves working closely with clients, analyzing business processes, and resolving functional issues related to finance, supply chain, manufacturing, and other Business Central modules. The ideal candidate will have a strong understanding of Business Central functionality, excellent problem-solving skills, and experience in ERP support.
A Client Success Manager (CSM) at RSM US LLP is responsible for fostering strong relationships with clients to ensure they receive maximum value from the firm's services and solutions. The role involves a mix of client relationship management, strategic advisory, and proactive problem-solving to drive client satisfaction and retention.
* Client Relationship Management - Serve as the primary point of contact for clients, ensuring they are engaged and satisfied with RSM's services.
* Onboarding & Adoption - Help clients successfully transition to RSM's Managed Application Services (MAS).
* Strategic Advising - Provide insights and recommendations to optimize the client's use of RSM's offerings, particularly in Microsoft Dynamics 365 Business Central.
* Issue Resolution - Act as a liaison between the client and internal teams to address any concerns, challenges, or technical issues.
* Upselling & Cross-Selling - Identify opportunities where additional services or solutions could benefit the client and introduce relevant RSM offerings.
* Performance Monitoring & Reporting - Track key client success metrics, ensuring they are achieving their goals with RSM's Managed Application Services.
* Collaboration with Internal Teams - Work closely with consultants, technical teams, and leadership to improve service delivery and client satisfaction.
Customer Support & Troubleshooting:
* Serve as the first point of contact for clients experiencing functional issues within Business Central.
* Investigate and troubleshoot Business Central functional issues, including financials, inventory, sales, purchasing, and reporting.
* Log, prioritize, and track support cases through a ticketing system, ensuring timely resolution.
* Work collaboratively with technical teams to escalate and resolve complex issues.
System Configuration & Optimization:
* Assist clients with Business Central setup, configuration, and workflow customization.
* Provide recommendations on system optimizations and best practices to improve business processes.
* Support updates, patches, and system upgrades, ensuring minimal disruption to client operations.
Training & Documentation:
* Create and maintain end-user documentation, FAQs, and knowledge base articles.
* Conduct training sessions for clients on Business Central features and functionality.
* Assist clients in understanding system capabilities and implementing changes effectively.
Collaboration & Continuous Improvement:
* Work with consultants, developers, and business analysts to enhance system functionality.
* Stay updated on Microsoft Dynamics 365 Business Central updates, new features, and industry trends.
* Contribute to the development of internal support procedures and best practices.
Required Qualifications:
* 5+ years of experience supporting Microsoft Dynamics 365 Business Central or NAV.
* Strong understanding of Business Central modules such as finance, supply chain, sales, and purchasing.
* Ability to troubleshoot functional issues and provide step-by-step solutions to clients.
* Experience with system configuration, workflows, and user permissions.
* Excellent communication and customer service skills.
* Ability to work in a fast-paced environment and manage multiple support cases.
Preferred Qualifications:
* Experience in Microsoft Dynamics GP migration to Business Central is a plus.
* Familiarity with Managed Application Services and cloud-based ERP support.
* Knowledge of Power BI, Power Automate, or other Microsoft Power Platform tools.
* Understanding of SQL queries and reporting tools.
* Microsoft Dynamics 365 Business Central certifications are a plus.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $91,200 - $172,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Customer Service Manager (44701)
Service Supervisor Job 19 miles from Hazelwood
Customer Service Manager Department: Administration Vice President of Business Planning and Administration Responsible for overseeing the customer service team and ensuring that both internal and external customers receive exceptional support. This role also involves covering for team members who are on vacation. The ideal candidate is proactive, empathetic, and has a strong background in customer service management, with a focus on continuous improvement and team development.
Principal Duties and Responsibilities:
* Lead, mentor and develop the customer service team, promoting a positive and supportive work environment
* Conduct regular training sessions to improve team skills, customer handling techniques and product/service knowledge
* Work closely with other departments, such as Sales, Operations and Finance
* Perform required phone calls to customers, sales professionals & delivery drivers
* Update computer files with information from end of day processing
* Handle customer order calls, order entry and hotshot requests via the telephone and internet
* Respond to, investigate and resolve retailer inquiries and issues
* Also, they may assist other administrative staff with overflow work from other departments.
* Oversee supervision of office supplies & materials
* All other duties assigned for cross-training purposes
Qualifications
* Bachelor's Degree required, High school diploma or GED certificate required.
* Strong leadership and team-building abilities
* Excel problem-solving and conflict-resolution skills
* Strong verbal and written communication skills
* Ability to work cross-functionally and influence at various levels of the organization
* Customer service and telephone skills with the ability to maintain a calm composure with customers and employees.
* Alpha and numeric data entry skill required. Strong 10-key skills a plus
* Strong computer skills required
* Ability to set priorities, coordinate multiple projects simultaneously and be attentive to details.
* Ability to work in a team environment
* Strong initiative and follow up skills
* Ability to work flexible hours if necessary
WHY CHOOSE GREY EAGLE DISTRIBUTORS?
We offer...
401(k) retirement savings plan with a percentage company-match contribution
Competitive wages
Paid holidays
Paid time off
Medical, dental, vision, life, and accidental insurance
Short-term disability
Long-term disability
Employee assistance plan - for access to counseling, consulting and other community resources
Wellness program
Subject to eligibility, terms, and conditions
Who we are:
Grey Eagle Distributors is the largest Anheuser-Busch beer distributor in Missouri and one of the largest in the Midwest. Our team is dedicated to delivering the best in class service and the highest quality products to our customers. We take pride having a special presence in the community through our involvement with many charitable organizations in the St. Louis area.
We offer many opportunities to learn and grow your career. Come work for a company that the Business Journal named "Best place to work!"
Outbound Operations Supervisor
Service Supervisor Job In Hazelwood, MO
Potter Electric Signal Company, the recognized world leader in Fire Sprinkler Monitoring Industry, is looking for an Outbound Operations Supervisor to oversee the Outbound shipping, logistics, and inventory control across multiple shifts Monday -Friday, with occasional overtime on the weekends.
Position Overview: The Outbound Operations Supervisor is a hands-on leader responsible for managing the shipping, logistics, and inventory control operations for the Park370 site. This role focuses on outbound operations and ensuring the integrity of inventory processes. The ideal candidate has strong leadership skills, a commitment to continuous improvement, and a focus on promoting a safe working environment. This position is critical for ensuring operational efficiency, achieving performance targets, and fostering a culture of excellence.
A successful Supervisor candidate should have at least three years' experience in a supervisor role, excellent communication and people skills, strong work ethic and a proven record of servant leadership style.
The Potter brand name and our logo have become synonymous with quality products and service. Our People Vision is to provide employment opportunities to those individuals who are performance driven dedicated to meeting the needs of the business, take pride in their work, team players, and are enthusiastic and passionate about their job.
Responsibilities:
* Operational Leadership
* Lead and oversee all outbound and shipping operations, ensuring timely and accurate order fulfillment.
* Train, coach, and support all Team Members and Team Leads in shipping and logistics.
* Ensure the accuracy and integrity of inventory management, utilizing system applications for monitoring and reporting.
* Conduct regular 5S and safety inspections, holding the team accountable for daily execution.
* Analyze, investigate, track, and resolve inventory discrepancies and shipping errors.
* Collaborate with receiving, quality, and planning teams to align priorities and ensure a seamless flow of operations.
* Strategic Planning and Goal Execution
* Execute strategic plans directed by upper management, ensuring alignment with company goals.
* Provide strategic goals and direction to the team, collaborating effectively with other management levels and shifts.
* Plan and prepare daily labor, equipment, material, and training requirements to meet outbound shipping and inventory control targets.
* Team Development and Employee Engagement
* Mentor and develop direct reports and employees through training initiatives, setting clear objectives, and communicating policies and procedures.
* Foster employee morale, motivation, and commitment while building strong team relationships.
* Participate in hiring and placement, scheduling, work assignments, and delegation to ensure an optimal organizational structure.
* Continuous Improvement and Lean Initiatives
* Actively participate in continuous improvement initiatives, focusing on LEAN principles to enhance shipping and inventory control processes.
* Drive operational excellence and promote a culture of continuous improvement.
* Maintain "up to date" knowledge of process and documentation requirements.
* International Shipping Experience:
* Hands-on experience in coordinating and managing outbound international shipments.
* Knowledge and understanding of global shipping regulations and customs documentation.
* Familiarity with working with freight forwarders.
* Ability to troubleshoot shipping delays.
* Manage relationship with international carriers is highly preferred.
Requirements:
* Minimum of 3 years of direct leadership experience in a supervisory or managerial role in shipping, logistics, or inventory control.
* Strong analytical and problem-solving skills.
* Demonstrated experience in change management and continuous process improvement.
* Excellent leadership and communication skills.
* Ability to manage multiple priorities within shipping and inventory control.
* Extensive knowledge and experience in implementing LEAN principles.
* Hands-on leadership style with a focus on servant leadership.
* Proven ability to identify operational issues, recommend strategies, and implement solutions.
* Ability to build and maintain effective relationships within a team.
* Forklift certification or willingness to obtain.
* Proficiency in Microsoft Office Suite.
* Preferred: Bachelor's degree in Business, Management, or Engineering.
Physical Requirements:
* Ability to reach and bend.
* Good speaking and hearing abilities.
* Must be able to lift or move up to 50 pounds.
Work Environment:
* Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
* The work environment may have a moderate noise level.
Job Type: Full-time
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Schedule:
* 8-hour shifts, Monday to Friday 9:00 am - 5:30 pm.
* Ability to work OT as needed
Location: Hazelwood, MO 63042 (Must be able to reliably commute or relocate before starting work)
Customer Service Manager, North America
Service Supervisor Job 12 miles from Hazelwood
About the Role As the Customer Service Manager, North America at Watlow, you are responsible for overseeing a team across North America, with an indirect team globally. This position focuses on managing local personnel and customer-facing processes, ensuring the execution of policies and processes to deliver a superior customer experience. The manager will drive continuous improvement, team development, and collaboration while optimizing performance, budget, and service delivery across customer service and product support teams.
Your Key Responsibilities
* Serve as a Subject Matter Expert (SME) in customer service operations
* Manage daily operations and ensure alignment with business goals
* Interpret and implement policies, and solve complex problems
* Analyze trends, metrics, and customer feedback to improve service
* Lead process improvements and integrate new technologies
* Control budget, staffing, and expenses in line with the Annual Operating Plan (AOP)
* Foster collaboration, build relationships, and promote consensus within teams
* Coach and mentor team members, identifying development opportunities
* Partner with internal teams to drive customer success and act as the voice of the customer
* Oversee escalations, support procedural questions, and ensure service excellence
* Use business tools and Lean methodologies to optimize performance and service delivery
* Stay updated on product knowledge, compliance, and industry trends
Short-Term Goals
In the first 90 days, the Customer Service Manager will focus on team assessment, process improvements, and performance optimization
* First 45 Days: Build relationships with teams in MN, MO, and Mexico, assess workloads, evaluate team structure, define key performance metrics, and familiarize with systems
* By 90 Days: Implement performance tracking, optimize team roles, improve processes, and enhance training for long-term efficiency
Required Qualifications
* Bachelor's degree in a related field preferred, or equivalent years of experience
* 10+ years of leadership experience in customer service or a related field
* Experience working in a manufacturing environment
* Deep experience with ERP systems; MacPac experience preferred
Desired Qualifications
* Proven experience in driving strategy and aligning team goals with business objectives
* Strong background in leading and implementing continuous improvement projects (e.g., Lean, Six Sigma)
* Excellent communication and interpersonal skills, with the ability to collaborate across functions
* Experience managing teams in a multi-cultural environment
* Ability to analyze data and use insights to optimize customer service processes
* Adaptability to new technologies and systems to improve service delivery
Evening Baker and Customer Service
Service Supervisor Job 27 miles from Hazelwood
Looking for a flexible, part time job in a restaurant or quick service environment? We will work within the hours and availability you need. Our crew thrives in hospitality, customer service, basic food prep, front of house, serving, hosting, cashiering, catering and expediting orders. If you have experience in any of these areas and can work in a fast paced environment, we'd love to meet with you. We have a fantastic management team and want to add some friendly bakers to our crew.
Welcome to Crumbl! We are a renowned bakery brand known for our mouthwatering cookies. We started with a dream and a quest to create the world's best chocolate chip cookie. Today, we have become a household name, delighting customers with our delectable treats.
What does the role involve?
Basic food prep skills- mixing, weighing, rolling, and baking dough
Rotating between different positions in the store, such as dough maker, oven operator, and customer service
Preparing cookie dough for baking using various techniques
Frosting and decorating cakes and cookies with different techniques each week
Baking cookies, fresh, throughout the day- our bakery smells amazing!
Why should you join Crumbl Cookies?
No previous baking experience required - we provide training!
Closed on Sundays, giving you a guaranteed weekend day off
Flexible hours to accommodate your schedule, with shifts ranging from 6am to midnight
Crew member discounts on our delicious cookies
50% contribution towards medical benefits and paid time off for eligible full-time employees
Opportunities for advancement within the company, including roles like Crew Lead, Dough Maker, Shift Lead, and Manager
What are we looking for in a Baker?
The ability to multitask in a fast-paced environment
Minimum age requirement of 18 years old
Capability to lift weights ranging from 10 to 55 lbs.
Reliable transportation
Availability to stand for the duration of your shift
Ability to work well with team
Don't miss out on this amazing opportunity to be part of our dynamic team and create delicious cookies that bring joy to our customers' lives. Apply now!
Visitor Services Supervisor, Shaw Nature Reserve
Service Supervisor Job 32 miles from Hazelwood
THIS POSTION IS REGULARLY SCHEDULED TO WORK SUNDAY-THURSDAY AT SHAW NATURE RESERVE IN GRAY SUMMIT, MO. MUST HAVE THE ABILITY TO WORK EVENINGS, WEEKENDS AND HOLIDAYS. Summary: Supervises visitor operations at Shaw Nature Reserve (SNR), including daily and special event admissions, membership promotion and sales, and retail sales. Provides direct supervision and support to all Visitor Services staff. Ensures a high level of customer service in person, on the phone, and through digital communications to the public, our members and other Garden staff. Responsible for administration of Tessitura CRM software and implementing system protocols at Shaw Nature Reserve.
Essential Duties and Responsibilities:
* Responsible for scheduling and ensuring that the SNR Visitor Center is adequately staffed during all open hours (7 days per week and up to 12 hours per day), including personally staffing the Visitor Center and addressing staffing needs due to scheduled and unscheduled absences.
* Ability to work rotating shifts including evenings, weekends and holidays. Ability to provide necessary support for times of high visitation, which includes weekends during all seasons and evenings during extended hours.
* Facilitates and/or implements daily facility closure procedures.
* Responsible for all Visitor Center operations, including equipment, money, and supplies necessary for daily admissions and special events.
* Working in collaboration with the SNR Facilities and Horticulture teams, ensures Visitor Center maintenance, appearance, and safety concerns are addressed.
* Responsible for general oversight of retail operations, including ordering, merchandising, promotions, and inventory maintenance.
* Responsible for all aspects of SNR visitor ticketing, membership, and retail operations using Tessitura CRM software.
* Keeps up-to-date with current Tessitura knowledge and any Garden-wide updates pertaining to Tessitura usage across the organization.
* When needed, modifies existing Tessitura training documents for Visitor Center staff and troubleshoots system concerns.
* Leverages Tessitura reporting to create and analyze various admission reports and visitor statistics.
* Interviews, hires, trains, coaches, and supervises Visitor Services staff at Shaw Nature Reserve.
* Manages the staff performance appraisal process by setting goals, maintaining performance records, providing written evaluations, establishing performance development plans, conducting on-going performance feedback, and addressing individual development needs.
* Leads and mentors direct reports (or other team members) by providing direction, resources, and communication to ensure team efficiency and workload balance.
* Coordinates visitor information needs, including ensuring the SNR website is kept up to date, and maintaining SNR maps, print material, and digital signage in Visitor Center.
* Collaborates with Communication staff and designers to support the Garden's brand while also organizing the production of tickets, signage and promotional (posters, catalogues, brochures) and marketing needs for events and Visitor Services at SNR.
* Identifies operational (including safety) and wayfinding signage needs. Collaborates with MBG Communication staff to design the signs and SNR Facilities staff to install them on grounds or in facilities.
* Responsible for clear communication of visitor safety and conduct guidelines, updating guidelines when needed, and providing appropriate resolution to visitor issues which may arise.
* Oversees all aspects of Visitor Services at SNR. Responds to visitor needs and concerns, ensures a positive experience for all visitors
* Provides SNR customer service training, in partnership with the Garden visitor services department.
* Coordinates group tours and self-guided day programs, communicating effectively with group leaders and coordinating staff or volunteer tour leaders, including step-on bus tours, tram and wagon tours, and member benefit tours.
* Responsible for SNR membership sales and coordinating with Institutional Advancement to provide print materials, member gifts, and promotional sales.
* Coordinates evaluation of visitor satisfaction and engagement.
* Meets expected attendance guidelines.
* Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
* Behaves and communicates in a manner that promotes and fosters a culture of teamwork and cooperation, within our division and throughout the Garden, with co-workers, supervisors/managers, volunteers, visitors, and employees.
* Ensures that all applicable safety standards are followed; informs students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately.
* Perform other duties as assigned.
Supervisory Responsibilities: Provides direct supervision for Visitor Experience Representatives, PT Visitor Services Attendants, and Volunteers.
Competencies:
* Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
* Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
* Accountability - Demonstrates commitment to responsibilities and adaptable to changes; effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
* Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
* Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
* Leadership - Incorporates a cluster of knowledge, skills and abilities required for management of people, budgets and assigned business functions/operations.
Qualifications/Experience:
* Minimum 3-5 years related experience in retail, customer service and/or sales environment.
* Prior work experience and guest relations/customer service work or volunteer experience.
* Prior supervisory experience directing the work of others required.
* Demonstrates highest level of professional and ethical conduct; knowledge and understanding of organizational policies, procedures and systems.
* Must be punctual, dependable, self-starter, and possess the ability to effectively multi-task and work under minimal supervision.
* Strong attention to detail and accuracy.
* Excellent written and oral communication skills.
* Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
* Ability to multi-task; ability to stay task-focused in an open environment.
* Scheduling flexibility that allows working weekends, evenings and holidays is required.
* Exceptional demonstrated project management, organizational, time management skills, problem-solving and conflict resolution skills required; ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
* The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
* The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
* Bachelor's degree preferred; high school diploma or equivalent required.
* An equivalent combination of skills, education and experience may be considered.
Language Skills: Ability to communicate effectively in English (oral and written).
Mathematical Skills:
* Proficient college math aptitude - Requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals, etc.
* Ability to understand and assist in developing project budgets.
Reasoning Ability: This position requires the ability to exercise independent judgment in handling unpredictable customer service situations (that may arise with visitors, vendors or coworkers).
Computer Skills: Microsoft Office Programs (Word, Excel PowerPoint and Publisher); experience with Tessitura or similar CRM software a plus.
Certificates, Licenses, Registrations:
* Must be able to obtain and maintain CPR/First Aid certification.
* Must have a minimum of three years driving experience and possess and maintain a valid driver's license with a clean driving record.
Physical Demands:
* Ability to utilize computer keyboard (typing).
* May be required to perform tasks at varying heights (i.e., climb ladders, etc.).
* Able to lift up to (30) pounds (i.e., load, unload and move supplies and equipment).
* Ability to work indoors and out in various weather conditions.
* Ability to work outdoors; with unavoidable variations in temperature and some uncomfortable conditions (i.e. wet, mosquitoes, ticks, chiggers, etc.).
* Ability to walk up to three miles on uneven terrain on and off trails.
* Ability to stand and move about entire facility for extended periods of time - 80% or more of the workday is standing on feet (e.g., extensive standing, walking, reaching and stooping).
Work Environment:
* Climate controlled buildings.
* Shared office space.
* Work outdoors in temperatures of (100°F or more), humid conditions, as well as temperatures below 0°F, in rain, snow and other inclement weather conditions and some uncomfortable conditions (i.e. wet, mosquitoes, ticks, chiggers, etc.) as needed.
* Scheduling flexibility that allows working weekends and holidays.
Contacts with Individuals/Organizations inside/outside the Garden:
* Missouri Botanical Garden staff and strategic partners.
* Volunteers
* Program participants
* Visitors
Supervisor (title not person): Senior Manager, Education, Events and Visitor Operations (SNR)
Director of Library Services-Law Library - 21st Judicial Circuit - St. Louis County
Service Supervisor Job 10 miles from Hazelwood
The Director supervises one full time librarian and two part-time library clerks. The Director reports to the Director of Judicial Administration, as well as the Judicial Surcharge Committee. In addition to the duties outlined below, the Director often works on special projects as necessary or as requested by the Director of Judicial Administration.
Interested parties should send a resume and cover letter to Lacy.Brust@courts.mo.govprior to the listed closing date.
Examples of Duties
Library policy development and implementation • hire, supervise, and evaluate professional library staff
Plan and manage library space and facilities
Maintain relations with vendors, library members, and outside agencies and organizations
Negotiate contracts for all products and services for the library
Assess technology needs, research options, and purchase solutions
Work with outside technology consultant to maintain hardware, licensing, and network
Provide recommendations to the Judicial Surcharge Committee and the Director of Judicial Administration on fiscal, technical, and other matters concerning the library
Execute decisions made by the Judicial Surcharge Committee and the Director of Judicial Administration
Prepare, implement, and manage an annual budget with the approval of the Judicial Surcharge Committee, the Director of Judicial Administration, and the Court en Banc
Prepare monthly reports
Facilitate Judicial Surcharge Committee meetings (scheduling, generating reports, assisting committee chairs with reports, and attending meetings to provide answers and clarification)
Represent the interests of library staff before the Judicial Surcharge Committee
Manage day-to-day financial operations (accounts payable and payroll entry)
Make bank deposits and reconcile bank statements
Maintain financial records as needed for future audits
Provide reference support, including instruction in the use of library resources and policies
Provide general technology support
Back-up front desk staff as needed with reference, technology, and technical services (processing mail, shelving, updating library materials)
coordinate with court IT staff on the creation and management of content for the library's web site, intranet, and social media presence
Oversee collection development to maintain appropriate print and online materials for the library's needs within budgetary limits, including weeding collection as necessary
Minimum Qualifications
MLS from an ALA-accredited library school; JD from an ABA-accredited law school, with a minimum of five years of professional experience in a law library with increasing responsibility, including two years of supervisory and management experience.
In addition, strong organizational, analytical, and communication skills with a comprehensive understanding of library operations and systems, management concepts, and legal research are necessary. The Director will foster effective working relationships, integrate current and future technologies, and have excellent interpersonal skills (via oral and written communication) with both library patrons and court personnel, including judges. A customer service orientation is essential.
Additional Information
This is a non-merit position. As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefits package that includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability.
Service Supervisor- Cornado Place and Towers (Student Living)
Service Supervisor Job 12 miles from Hazelwood
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Job Profile Summary
Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-AG1
Additional Compensation:
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Service Supervisor
Service Supervisor Job 24 miles from Hazelwood
Absolute Water Technologies is an established industry leader in the ever-growing high purity water market. We are a growing regional company with stable ownership. We focus on individual development with a defined career path. If you are tired of being a number at a company and want to be rewarded for your performance Absolute Water Technologies is the place to be!
Job Description
Generally, work performed indoors in all commercial settings.
Compensation includes guaranteed full-time salary, performance bonus, health benefits, profit sharing, 15 days paid time off, paid holidays, tuition reimbursement, professional training opportunities, wellness program, additional on-call compensation and company provided 401k contribution.
Responsibilities Include:
Responsible for overseeing all functions of assigned branches including the service department and customer satisfaction.
Delivery and placement of water treatment equipment
Exchange Service Deionization Tanks
Conducting System Sanitizations (System Loops)
Component Replacements
Conduct and record basic water readings and operating parameters of equipment
This is a mix of field service work and office work.
Specific Duties/Projects
Ensures all technicians are performing at an acceptable level and are working efficiently.
Is the custodian of assigned assets including fleet, building operations, etc.
Completes assigned special projects.
Ensures all equipment is maintained and calibrated, as needed.
Ensures invoicing is completed in a timely manner for time and material jobs.
Is responsible for procuring any special equipment.
Serves as technical support for customers and Absolute Water staff.
Conducts site reviews for quality and procedural compliance.
Works to support the assigned branch's ability to meet or exceed the sales and operating income budget.
Qualifications
Specific Required Skills/Traits:
Ability to communicate professionally in both oral and written form.
Driven self-starter with a strong work ethic, and sense of urgency.
Ability to actively listen to a customer's needs.
Leadership ability - Ability to lead by example and get results through coaching and holding people accountable for actions and performance.
Organizational skills - ability to multi-task and prioritize to-do list, and follow issues through to completion.
Proficient in Microsoft Office (word, excel, power-point). Or trainable to do so.
Sense of ownership - take initiative and solve problems
Ability to be available for scheduled on-call service response.
Possess a valid driver's license and acceptable driving history.
Drug Free and able to comply with random drug test as required by our customers.
Ability to push/pull at times 250 lbs.
Ability to occasionally lift 95 lbs.
Minimum Educational Requirements:
BS Degree in Management or comparable experience in a management role.
Additional Information
Compensation:
Base salary
Aggressive commission potential based off of profit of new business
.
Bonus potential if sales goals met.
Annual Profit-Sharing Potential
PTO program
Health and Dental Benefits
Company Vehicle
Supply Center Supervisor/Store Manager
Service Supervisor Job 3 miles from Hazelwood
Crafco, Inc. has an opening for a Supply Center Supervisor at our facility in Bridgeton, MO. Seeking an experienced leader and dynamic team-builder to manage our Bridgeton, MO location! Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Supply Center Supervisor is responsible for building a dynamic team and creating a positive, customer-focused culture. The Supply Center Supervisor oversees all personnel, and ensures their proper training, maintains the facility and equipment used for sales, rentals and manufacturing operations, ensures the proper flow of information, and compliance with regulatory and safety requirements. Effectively responsible for the management of all personnel, assisting with day-to-day operations, and effectively supplying, warehousing, and manufacturing quality products and services, on time, at the lowest possible cost while maintaining a high level of safety, tidiness and good relations with employees, vendors, and customers.
This position offers a competitive hourly rate with an excellent benefits package including Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal, Sick Time, Maternity Leave and more.
General Supervision Duties:
* Build a dynamic team and a positive culture at the Supply Center
* Train and lead staff to provide exceptional customer experiences
* Promote positive employee relations with staff, customers, visitors and vendors
* Supervision and review of personnel including performance evaluations, work related tasks, and identifying tasks during slow times
* Manage inventory cycle counts and investigate, determine, and resolve inventory discrepancies
* Manage and oversee inventory with corporate purchasing department for raw materials, parts and materials, and equipment stock for sale
* Participate in monthly safety and operations meetings speaking on overall performance of your Supply Center
* Accurately enter all work orders, inventory and warranty information and maintain files on all repairs
* Understand all production processes and be able to fill in as needed
* Oversee timely outbound shipments, assist as needed in preparing items for shipment, and contacting freight companies
* Learn and be able to perform general maintenance and troubleshooting on pumps and other equipment used in sealcoating and other manufacturing processes
* Implement and execute additional duties and responsibilities as assigned by corporate management, as needed, at the Supply Center
Safety & Compliance Duties:
* Represent Crafco during agency compliance visits and audits including OSHA, EPA, fire, insurance, and others
* Assure implementation of safety and regulatory compliance programs and personnel are appropriately trained
* Set example of personal behavior that follows all applicable company, state and federal regulations
* Assist with safety programs, perform and monitor safety compliance, attend monthly corporate safety meetings, help coordinate training's, promote hazard prevention through regular observation, encourage safe behavior throughout the branch
Equipment and Rental Duties:
* Oversee equipment service center to ensure rental equipment is always serviced and prepared for customer rental
* Assist the mechanic or service associate to issue quotes for repair estimates, obtain work approvals, and facilitate service work
* Maintain accurate records for: work orders, warranty information, rental contracts, inspections, customer insurance information, and current location of units assigned to your site
* Coordinate delivery and pick up of equipment, as needed
Qualifications:
* Minimum 3-5 years' supervision or management experience in customer-facing environment
* High School Diploma or GED required - additional college / technical school education is desirable
* Ability to build and lead teams to work together and accomplish goals
* Maintain and encourage professionalism and positive staff morale
* Ability to make sound business decisions, coachability, willingness to learn and work in a variety of roles
* Computer proficiency with Microsoft Office applications and Point of Sale systems
* Possess strong verbal and written communication skills
* Must have the ability to work flexible schedules, including holidays, weekends, and overtime, as needed
* Work with a sense of urgency, multi-task, and be solutions-oriented
* Knowledge of D.O.T. regulations, warehousing operations, shipping, and purchasing, health, safety, and environmental regulations and requirements a plus
* Must meet physical requirements of the role including but not limited to, standing for long periods of time, carrying, lifting and/or moving up to 50 lbs., and working outside of facility in potentially adverse weather conditions
About Crafco, Inc.:
Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:
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Contact us to see if you can be a part of our TEAM.
Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..
Center Supervisor
Service Supervisor Job 24 miles from Hazelwood
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IL - Fairview Heights
U.S. Hourly Wage Range:
$19.00 - $25.08
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IL - Fairview Heights
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
ASSISTANT SUPERVISOR FOOD SERVICES / CORRECTIONS
Service Supervisor Job 8 miles from Hazelwood
Apply Now JOB OVERVIEW: The purpose of this position is to assist in planning, directing and supervising detention facility food services including planning meals, ordering food, ordering supplies and preparing food. The work is performed under the direction of the Food Services Supervisor.
RESPONSIBILITIES:
* Supervises the preparation and serving of meals while ensuring proper portion and special dietary requirements including special menus to meet medical or religious considerations
* Reviews monthly menus, conducts inventory, and ensures that the appropriate product is ordered
* Trains, guides, and evaluates food service workers and inmates on job duties, proper food safety and sanitation procedures, cooking methods, etc.
* Assists the Food Service Supervisor in organizing and delegating the workload for food service staff
* Participates in a variety of food service operations and functions as needed, including serving food and cleaning kitchen equipment and work areas
* Plans meal preparations and assigns job duties to food service workers and supervises inmates
* Assists the Food Services Supervisor with preparation of staffing schedules
* Ensures meal quality, nutritional value, and food safety follow department standards
* Assists the Food Service Supervisor in monitoring food service budget - Researches and recommends cost-saving measures
* Attends administrative meetings in the absence of management
* Adheres to security procedures to facilitate the safety of staff and inmates including ensuring that all kitchen tools and equipment are returned to their designated secure area
* Maintains knowledge of institutional food preparation, nutrition, and food supply sources; inventory control techniques; and personnel supervision
* Adheres to the SCCDOC safety policies and procedures including proper food safety and sanitation
* Communicates skillfully both verbal and written
* Other duties and tasks as assigned by Food Services Supervisor
* Cleans equipment and utensils
* Instructs inmate workers in cleaning duties
* Assists with kitchen custodial tasks
* Ensures security of food storage areas
REQUIREMENTS:
* General or technical high school diploma or equivalent
* Minimum three (3) years of food service experience - including institutional food service
* Must complete Food Service Sanitation course
BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.
TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.
Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.
St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
Assistant Supervisor
Service Supervisor Job 7 miles from Hazelwood
The Assistant Supervisor for the Animal Medical Center of Mid-America supervises and coordinates daily activities of veterinary technicians and assistants by performing the following duties:
Perform a variety of animal health care treatments and tests to assist veterinarians in the clinic and surgery.
Assure the clinic is running on time and problem free. Makes recommendations on improvements.
Primary responsibility for supervising the daily workflow of clients and patients, the veterinary technicians and assistants and coordinating with Practice Manager on scheduling.
Responsible for training & monitoring veterinary technicians and assistants.
Maintains inventory control, pharmacies and drug logs.
Performs regular maintenance and software updates on the Abaxis/Idexx blood work machines. Ensures that staff are trained and performing daily maintenance and cleaning.
Collaborate with the Practice Manager on interviewing and hiring of veterinary technicians and assistants.
Collaborate with Practice Manager on performance appraisals, reward and progressively disciple of employees.
Focus team on customer service standards while working to resolve client complaints and problems in coordination with the Practice Manager.
Focus team on safety standards, maintain AAHA & OSHA standards at all times.
Other duties may be assigned.
Requirements:
Associate's degree or equivalent from two-year college or technical school.
Missouri Veterinary Technician License
Some lead/supervisory experience is preferred.
Competitive wages & excellent benefits:
• Medical, Dental, Vision Insurance
• Short-term Disability Insurance
• Long-term Disability Insurance (100% employer-paid)
• Retirement Savings Plan
• Flexible Spending Accounts
• Deductible Reimbursement Account
• Employee Assistance Program
• Paid Time Off, including Vacation, Sick & Holiday Pay
Additional perks & discounts include:
• 40% off AMCMA services & medications
• 15% off prescription foods
• $50 off pet adoptions
• 10% off at gift shops
• Purina for Professionals - discounted pet food & delivery
Senior Seamer Service Representative
Service Supervisor Job 12 miles from Hazelwood
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada