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Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Service supervisor job in Riverside, CA
The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 5d ago
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Passenger Service Supervisor
Alliance Ground International, LLC 4.3
Service supervisor job in Palm Springs, CA
Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new h Passenger, Supervisor, Service, Reservations, Security, Retail, Airline, Health
$34k-43k yearly est. 7d ago
Director of Curriculum and Academic Services
International Education Corporation 4.1
Service supervisor job in Irvine, CA
International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking an Director of Curriculum and Academic Services to join our team. This is a 100% on-site role and works out of our corporate office in Irvine, CA. This position is responsible for providing leadership and direction within the company for planning, administration, supervision, and coordination of programs and courses offered within the IEC. The position is also responsible for development and/or implementation of new courses/programs and accountable for planning, directing, and evaluating assigned functions associated with maintaining quality instructional programs as well as meeting programmatic, and accreditation standards
Primary/Essential duties and responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures.
Provides leadership in developing a direction and vision for academic programs, which is in line with the strategic direction of the Company.
Actively promotes the Company's mission, vision and values statements.
Ensures that programs meet accreditation, IEC, and Department of Education compliance standards.
Participates in creating academic policies and procedures.
Monitors, prepares, develops, and upgrades curriculum for current and new programs.
Monitors, manages, and recommends for supplies and equipment for current and new programs.
Makes recommendation for identifying, recruiting, and selecting knowledge-based expert and/or interested volunteers for curriculum development activities.
Actively participates in market study to stay abreast of changes in program offering and subject matter.
Actively works with Compliance Department to prepare and submit documentation for current and new programs.
Actively works with Purchasing Department for inventory and maintenance of new program instructional materials.
Monitor and manages the program cost to maintain profitability.
Monitor and manages the quality of curriculum on UNIFY for program delivery in classrooms, and labs.
Monitors changes in accreditation for changes in curriculum requirements.
Works closely with Career Services to monitor program outcomes effectiveness for graduate placement.
Monitor recommendation of Advisory Board meetings for instructional quality.
Monitors Instructor's Quarterly Quality Control Report.
Ensures that all faculty members receive ample training on program modifications and new instructional materials and textbooks.
Actively works with publishing companies to ensure quality assurance of new technological advances in instructions and training.
Works with Directors of Education (DOE) and Program Administrators (PA) to understand and to enforce curriculum policies and procedures.
Works with Directors of Education (DOE) and Program Administrators (PA) to manage the quality of curricula delivery and maintains the academic integrity of the institution.
Monitors the outcomes of the educational process to ensure programs meet objectives and academic standards.
Other duties as assigned.
Requirements:
Master Degree preferred.
Successful track record of effective leadership and team development.
Minimum of 3 years management experience in education and experience in classroom teaching.
Excellent interpersonal and teambuilding skills.
Ability to function as part of the company management team.
Ability to work with a diverse population.
Excellent communication, conflict resolution, and problem solving skills.
Familiarity with student life, learning, services and outcomes assessment.
Positive student retention management experience.
Successful track record preparing and managing department budgets.
PC competency with MS Office.
We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!
$71k-120k yearly est. 3d ago
Inventory Supervisor
Manufacturing/Crating
Service supervisor job in Anaheim, CA
Inventory Supervisor in a fast-paced manufacturing environment, responsible for kit pulls, ordering materials, experience in MRP, cycle counts, KPI's and managing a stock room.
self-starter
problem solver
computer and communication skills a must
$40k-61k yearly est. 2d ago
Supervisor, Creative Services
Knott's Berry Farm 4.1
Service supervisor job in Buena Park, CA
Supervises and leads the department's Associates through phases such as design, development, manufacturing, maintaining and repairing the park's permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programing for seasonal events The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team.
Salary Details: $68,640 / yr - $80,000 / yr
Responsibilities:
Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays.
Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly.
Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential.
Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments.
Lead inventory management efforts, control and storage of decor and display elements.
Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions.
Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others.
Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines.
Qualifications:
Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred.
At least 6-8 years of related work experience preferred.
At least 3-5 years of prior supervisory/management experience required.
Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various adobe or equivalent design programs.
Must be able to work nights, weekends, and holidays based on business needs.
$68.6k-80k yearly 6d ago
Field Service Supervisor (Dock/Door Foreman)
National Equipment & Service Corporation 3.5
Service supervisor job in Irvine, CA
Who We Are
National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry.
Why NES
At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees!
What the Role is
The Field ServiceSupervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field ServiceSupervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards.
Key Responsibilities:
In-Field Oversight:
Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies.
Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment.
Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed.
Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations.
Training:
Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction.
Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets.
Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future.
Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles.
Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field.
Customer Engagement:
Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings.
Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems.
Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience.
Required Qualifications:
Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems.
Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad.
Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects.
Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance.
Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction.
Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site.
Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians.
Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget.
Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field.
Driver's License: Valid Driver's License with a clean driving record.
Additional Qualifications (desired, but not required):
Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications.
Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work.
Advanced Leadership Training: Formal training or certification in leadership, team development, or project management.
Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment.
Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives.
Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base.
Work Environment:
Work in various environments, including warehouses and outdoor customer locations.
Use of personal protective equipment (PPE) is required for safety.
Travel Requirements:
Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence.
Benefits:
Health:
Medical/Dental/Vision (50% employer contribution for Medical)
Additional Insurances: Life, Critical Illness, Accident, etc.
Free Employee Assistance Program
Financial:
Weekly Paychecks
Overtime Opportunities
Annual Performance and Compensation Reviews
Quarterly celebrations and rewards
Bonus program based on team goals and field sales
401(k)
Time Off:
2 weeks dedicated Vacation Time
5 days dedicated Sick Time
7 Paid Holidays
Safety:
All necessary PPE provided on day one
Personalized OSHA-compliant fire-rated uniforms
Aerial Lift and Forklift Certification
OSHA certifications
First Aid / CPR / BLS
Employee Development:
Comprehensive paid training program
Opportunities for growth and internal advancement
Tuition Reimbursement
Tools and Equipment:
Company-branded gear
iPhone and iPad
Fully equipped vehicle with welder, tools, and equipment
Fuel and maintenance card
Equal Opportunity Employment:
NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
$47k-73k yearly est. 60d+ ago
Supervisor, Organ Surgical Services
Onelegacy Brand 4.1
Service supervisor job in Azusa, CA
Join Us in Transforming Lives Every Day
At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.
Job Type: Full-time, Exempt
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Work Setting: In-person
Location: Employee may be assigned to a base office in Azusa, CA.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Summary of Functions:
The Supervisor, Organ Surgical Services, is responsible for the supervision of the day-to-day organ recovery operations including staffing logistics, case logistics, and the recovery of organs. Provides instructions to staff on the recovery efforts to ensure all organs recovered follow the specifications and guidelines by both OneLegacy and OPTN. Ensures all staff are trained and have the necessary equipment, tools, and supplies for performing the various types of organ recoveries. The supervisor performs all duties and responsibilities in compliance with OneLegacy policies and procedures, the standards and regulations as outlined by the OneLegacy, CMS, UNOS, OPTN and other applicable federal, state and local laws.
Under the guidance from the Manager of Organ Surgical Services (MORS), the Organ Recovery ServicesSupervisor (SORS) will be responsible for the Surgical Recovery Coordinators, Organ OR coordination, organ mechanical perfusion and research organ recovery, allocation of research organ and organ pathology. This position requires an advanced level of expertise and overall understanding of the surgical organ recoveries and transplantation process. Responsibilities include the following below.
Duties & Responsibilities:
Essential Job Functions:
1. Supports the organizations Mission, Vision, Initiatives and Core Values
2. Oversees the day-to-day organ recovery operations including but not limited to staffing activities and Organ recovery activities.
3. Provides direct supervision of the staff performing recoveries in-field or at a Onelegacy recovery facility.
4. Ensures staff are properly trained to perform all assigned tasks and functions.
5. Functions as a Supervisor on Call (24-hour shifts) withing Organ Recovery Services and provides staff with instructions and guidance to maximizing organ recovery opportunities and ensure the procedures and policy are being performed
6. Functions as a Surgical Recovery Coordinator during staffing shortages or high case volumes.
7. Performs both Annual competencies and General competencies for all surgical recovery coordinators.
8. Performs periodic in field evaluations and observations of SRC, PTC and RCC when on active organ OR recovery, both brain death and DCD donors.
9. Works collaboratively with Organ Recovery Services Manager to perform annual reviews of the surgical recovery coordinators.
10. Required to attend all General staff meetings, Leadership meetings and Department meetings deemed necessary by the Manager, Director, or CEO.
11. Represents OneLegacy at any local, regional, or national meetings
11. Works collaboratively with peers and leaders of other departments to improve communication and performance.
12. Audits the recovery process and provides staff with necessary feedback for improvement.
13. Ensures staff understand and comply with all recovery objectives, performance standards, and policies.
14. Ensures the facility maintenance and cleaning.
15. Ensures staff complete UKG/Timesheets Accurately and on time.
16. Provides staff in the moment coaching or mentoring to foster a teamwork environment.
17. Conducts monthly one on one with staff and performs annual reviews.
18. Assists with recruiting and interviewing new staff both internally and externally
Supervisor Responsibilities:
1. Oversight and supervision and training of Surgical Recovery Coordinators
a. Additional higher-level oversight and supervision of traveler surgical recovery coordinators when applicable.
2. Act as Surgical Recovery Resource on call:
a. 24 hours on call resource for surgical recovery coordinators including PTC and RCC when on an active OR
b. Create daily staffing model to ensure organ surgical services provides support for all active donor cases going to OR
c. Act as Surgical triage for issues regarding donor O.R. process, kidney perfusion, documentation, surgical damage, team huddles, and events in the O.R.
d. Participate in twice daily Donor Rounds
e. Participate in once daily O.R. Plan Rounds
3. Training
a. Didactic and practical hands-on training of new staff
b. Ongoing training of current staff
c. Review, revision, and development of training documents and competencies
4. Policy development
a. In partnership with the Manager of Organ Recovery Services, review and make recommendations for updates to all organ recovery service policies.
5. Required availability to act as expert Surgical Recovery Coordinator during surging donor cases at Azusa and donor hospitals, responsibilities to include.
a. Surgical Coordinator
b. Scrub Tech at ATRC or RTRC
c. Mechanical Perfusion of Organs
d. Recovery of research organs
e. Education and Training of external partners
6. Mechanical Perfusion
a. Develop and implement training program for SRCs to provide mechanical organ perfusion at either partner hospital O.R. or a OneLegacy facility.
7. Research Organ Allocation
a. Develop and implement training programs for allocation of research organs.
b. Ensure effective allocation, recovery, and distribution of research organs.
10. Reviews and audits Recovery Documentation.
Skills and Abilities:
1. Must have the ability to delegate, inspire and communicate effectively.
2. Excellent verbal and written communication
3. Strong interpersonal and problem-solving skills
4. Have a commitment to the organization.
5. Ability to coach and mentor staff in career growth.
Physical Environment/Working Conditions:
Location: Corporate office.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Job Qualifications and Requirements:
Education: Required to have one of the following:
Associate degree or higher education degree. Completion of a Certification Program such as: Emergency Medical Technician (EMT), Surgical Technologist (CST), Paramedic (NRP), Certified Nurse Assistant (CNA), Licensed Vocational Nurse (LVN), Registered Nurse (RN). Experience in allied health fields such as (physiology, anatomy, surgical technologist (scrub tech), EMT, ER Technologist, paramedic, pathology, or nursing). CEBT or CTBS Certifications is preferred but not required.
Experience: Two years of experience in tissue or organ recovery is required.
Certification & License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance. Required to have reliable automotive transportation.
Requirement: Employee must be able to pass a local government agency (coroner's office) background check.
Equipment: Reliable automotive transportation required.
Salary Range: $95,000 - $140,000
The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Benefits
Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents
19 days of PTO
2 Floating Holidays
10 Holidays
Life Insurance
Supplemental Life Insurance
Wellness Plans
Employee Assistance Program
Pet Insurance
Gym Onsite
Mileage Reimbursement to applicable positions
Tuition Reimbursement
Employee Referral Program
403b Retirement Plan with an annual discretionary 8% Employer contribution
School Loan Forgiveness
$45k-68k yearly est. 23d ago
Supervisor, Adult Day Services
Easterseals Southern California 4.1
Service supervisor job in Riverside, CA
Empathy, compassion, respect, and trust
? Are these your values? If so, apply today! At ESSC these are our values too and they drive our passion to achieve our mission.
This position will monitor the day-to-day operation of the Riverside Adult Day Program. The Supervisor evaluates, and trains associates within scope of authority. In addition, the Supervisor will assist with planning of all aspects of service to achieve desired outcomes and assures services comply with person-centered service design and with all applicable internal and external oversight. Seeking a candidate that can work collaboratively with Program Directors and all service line associates to ensure delivery of high quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.
Position: Supervisor, Adult Day Services
Location: Riverside
Hours: Full-time - Monday-Friday - 8:00 am to 4:00 pm
Hourly Starting Pay Rate: $26.00 per hour
Additional Details: Driving required as needed and must have a clean DMV record
*We provide CPR/First Aid certification for Adult Day Services*
Excellent Monday through Friday work schedule. No weekends or evenings
Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc.
We offer a career path providing room to grow!
Great work culture & work/life balance
ESSC is the largest disability services organization in California and we have been operating for over 100 years! At ESSC, we value the uniqueness and dignity of our associates and their contributions to our organization. Join a team with an amazing work culture, career path, and great benefits for part and full-time positions.
Responsibilities
Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.
Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates growth and success. Ensures the proper completion of all required personnel documentation.
Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
Substitutes for direct service associates as needed.
Performs other duties as assigned.
Qualifications
Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster team work, effective monitoring, motivating, training, and mentoring of staff.
Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
Ability to develop associates and provide approved upon effective progressive discipline when necessary.
Ability to interpret and carry out written and/or oral instructions.
Ability to properly interpret and implement policies, procedures, and regulations.
Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.
Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and the electronic health records system.
Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.
Ability to resolve conflicts and remain calm and collective in stressful environment.
Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.
Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions.
Ability to travel locally with individuals who use the service to participate in activities related to the service.
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
Ability to pass post-offer medical examination and test for tuberculosis.
Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver's license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.
Must pass all drug testing required by ESSC.
EDUCATION:
Bachelor's degree in Human Services or related field preferred.
Possess and maintain valid CPR and First Aid Certifications.
Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.).
EXPERIENCE:
Four (4) years of work experience in related field is preferred, including some supervisory experience.
Or the combination of experience, education, and training to perform the job successfully.
$26 hourly Auto-Apply 10d ago
Field Service Supervisor
Nikkiso Cryogenic Industries
Service supervisor job in Irvine, CA
Nikkiso Clean Energy & Industrial Gases (CE&IG) is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the LH2, LNG and industrial gases industries. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over USD 1.2B in annual revenue, 8,000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.
Job Overview
The successful candidate will join our field service operation that covers an installed base of over 200 cryogenic expander - compressor /expander globally.
This position will lead installation, commissioning, maintenance and troubleshooting activities for our customers in the region and around the world. This is a lead field service adviser role that will supervise customer personnel whilst directing installations, start-ups, commissioning and major overhauls.
Responsibilities
Act as the site adviser to guide and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of cryogenic expander - compressor.
Advise service representatives to take corrective action for equipment performance problems and troubleshooting activities.
Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
Work with Aftermarket and Service departments to meet customer demands for spares parts, retrofits, service contracts and new equipment.
Produce comprehensive service reports and present these back to Aftermarket and Service Managers in product company and the customer.
Contribute new ideas to enhance company service and overall customer experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Mechanical Engineering degree or equivalent mechanical apprenticeship and several years' experience in the field of turbomachinery. Experience in air separation plants, and gas plants are plus.
Previous experience commissioning, overhauling, maintaining and repairing cryogenic expander - compressor.
A practical oriented engineer with both supervisory and hands on experience.
Previous experience writing comprehensive and detailed service reports.
A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
Willing and able to travel to customer sites throughout Middle East, North Africa etc.
Excellent command of the English language additional for this role. We are also seeking someone who is fluent in other languages
Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
Proficiency with MS Office in Word, Excel and MS Project.
Work Environment
This job operates in manufacturing and field construction environments. This role routinely utilizes the operation of various tools and machinery.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift and work with various materials and/or tools, as well as work and bend at different heights, in various temperatures, and be on feet for an extended period of time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$49k-83k yearly est. Auto-Apply 6d ago
Printing Services Supervisor
San Bernardino County (Ca
Service supervisor job in San Bernardino, CA
The Purchasing Department is recruiting for a Printing ServicesSupervisor who supervises and coordinates the daily operations and staff within the department. Duties include organizing and scheduling jobs; evaluating printing requests; providing assistance to customers to ensure that service is responsive to department needs and deadlines; implementing operating procedures and evaluating work performance; analyzing processes and defining job costing and production data inputs; meeting with vendors of materials and equipment for information and estimates; and providing input for the budget regarding staffing, equipment and supplies.
For a more detailed description, refer to the Printing ServicesSupervisor job description.
EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Travel throughout the County may be required to carry out the essential job-related functions of this position. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile insurance must be provided for the individual providing the transportation.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT:
EXPERIENCE
Two (2) years of full-time equivalent experience operating and maintaining a wide range of printing and related equipment using workflow management software which includes pre and postproduction quality control -AND- one (1) year of experience in a supervisory or lead capacity performing hiring, training, evaluations and disciplinary actions.
IMPORTANT NOTES:All work experience and education information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.
The ideal candidate will exhibit the following abilities and/or attributes:
* Printing experience in a government setting.
* Customer service driven and results-focused in order to provide prompt and efficient service; including prioritization of customer services.
Examination Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, January 30, 2026.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at **************. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy. (All Veterans Preference documentation (originals not required) must be submitted within 48 hours of submitting your application.)
For more important details, review the links below:
Guide to Completing a County Job Application
Applicant Information and the County Employment Process
$47k-79k yearly est. 3d ago
Dining Services Supervisor
Brookdale 4.0
Service supervisor job in Irvine, CA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$45k-70k yearly est. Auto-Apply 60d+ ago
Customer Service (remote work , no vaccination required)
Path Arc
Service supervisor job in Fullerton, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
MUST RESIDE IN CALIFORNIA
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
$36k-51k yearly est. Auto-Apply 60d+ ago
Service BDC Supervisor
Lithia & Driveway
Service supervisor job in Anaheim, CA
Dealership:L0837 Anaheim HyundaiAnaheim HyundaiExperienced BDC Supervisor
Anaheim Hyundai, proudly operating under the Lithia & Driveway family, is looking for an Experienced Service BDC Supervisor who's driven, organized, and ready to lead a high-performing team. If you excel in a fast-paced dealership environment and know how to maximize every service opportunity, we want to meet you.
What You Will Do
Lead and develop our Service BDC team to deliver an exceptional customer experience.
Ensure your team consistently completes 600-800 outbound calls per day.
Drive performance to achieve at least 70+ service appointments scheduled daily.
Monitor KPIs, track results, and implement strategies to boost productivity.
Coach, train, and motivate representatives to maintain Lithia's high standards.
Collaborate closely with Service Management to fill the shop and increase retention.
Maintain process discipline in CRM tools and communication workflows.
What We Are Looking For
Proven experience as a Service BDC Supervisor in an automotive dealership.
Strong leadership and coaching skills-able to turn good reps into great ones.
High level of organization and accountability.
Data-driven decision making and comfort managing KPIs.
Excellent communication skills and customer-first mindset.
Ability to thrive in a high-volume, performance-based environment.
We offer the best-in-class industry benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The Hourly Wage Range for this position is $16.90 - $30.45 plus bonus opportunities.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
$16.9-30.5 hourly Auto-Apply 15d ago
Supervisor-Oncology Support Services
City of Loma Linda 3.7
Service supervisor job in Loma Linda, CA
Job Summary: The Supervisor-Oncology Support Services utilizes discretion and independent judgment in providing supervision to a multidisciplinary team of licensed and unlicensed personnel who provide direct and indirect patient care and support for patients eighteen years of age or older with suspected or confirmed malignancies or a hematologic disorder in a fast-paced outpatient clinic. Understands the uniqueness of cancer and cancer-related diseases and the sensitivity of communicating with patients facing the unknown. Demonstrates flexibility and advanced critical thinking skills and adeptly resets priorities as needed to ensure efficient clinic operations and quality patient care is provided. Assists leadership with providing financial management of the clinic, provides input into the capital and operational budgets. Supports quality improvement program, collects data, prepares reports and assists with developing sustainable action plans. Supports and participates in cancer research approved by the Internal Review Board (IRB) and facilitates patient participation in LLUMC Oncology Clinical Research Program and/or Cancer Control trials. Develops and implements competency-based orientation and ongoing education programs for new and existing staff. Assists with interviewing for new hires. Completes performance appraisals on time and in accordance with established policies and guidelines. Participates in strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Performs other duties as needed.
Education and Experience: Bachelor of Science Degree in Nursing required. Minimum three years nursing experience in oncology required. Minimum one year of prior management or supervisory experience preferred.
Knowledge and Skills: Advanced knowledge of oncology and hematology required. Knowledgeable of state and federal healthcare regulations, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure and legal aspects of care required. Familiar with adult learning principles, management, and problem-solving methodologies. Ability to work effectively with a wide variety of staff. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Active California Registered Nurse (RN) License required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Chemotherapy/Biotherapy certificate required. Oncology Certified Nurse (OCN) preferred. Other competencies as specified in the department-specific Plan for Providing Care required.
$42k-54k yearly est. Auto-Apply 50d ago
In Home Services Field Supervisor -Orange County
Redwood Family Care Network
Service supervisor job in Santa Ana, CA
Job Title: In Home Services Field Supervisor-Orange County Hourly Rate: $24.00-$26.00 Shifts needed: 8:00am-4:30pm (Occasional weekends)-On CallJob Status: Full Time Work Locations: Santa Ana, CA COME JOIN OUR TEAM! Do you have a passion for providing quality support to individuals with special needs? Do you thrive on helping others build/reach their goals in a positive, life-enriching environment? Then we'd love for you to apply!
Medical, Vision and Dental Insurance offered
401(K)
Paid Time Off
Company Perks and Discounts
NEW ON-DEMAND PAY!
JOB SUMMARY:
In Home Services Field Supervisor is responsible for supervising staff, leadership, staff development, training, performance improvement, implementation and management of key services in accordance with policies and procedures. Effectively interacts with the individuals, and their circle of support on the processes of assessment, planning, intervention, implementation and evaluation. The In Home Services Field Supervisor will be responsible for reviewing referral packets, assessing the consumer, and coordinating with consumer's counselor at the local Regional Center. The In Home Services Field Supervisor will work closely with the family members of clients to guide and support them with Redwood Family Care Network, services while maintaining documentation and assisting with community outreach to market the program. Knowledge of Title 17 and 22, federal and state laws, knowledge of regional center department of social services , knowledge of Individual Program Plans, and knowledge of behavior modification programs.
REQUIREMENTS:
2 years experience preferred supporting adults with developmental disabilities
2 years experience in IN-HOME SERVICES SLS, ILS, CIT and PAS
Bachelor's Degree preferred
3 - 5 years of supervisory experience with supervising 5 - 30 employees
Must be at least 21 years of age.
Must have a California Driver's License.
Candidates must successfully pass all pre-employment requirements, including but not limited to a background check.
CPI (Crisis Prevention Intervention) (Preferred or willing to obtain within the first 6 months of hire).
Must have First Aid / CPR.
PHYSICAL REQUIREMENTS
Must be able to lift 50lbs.
Able to work both indoors and outdoors in all weather conditions.
Work Remotely
No
Visit our Careers website: **********************************************************
$24-26 hourly 9d ago
SUD Supervisor, Overnight - Pomona Women's Center
Healthright 360 4.5
Service supervisor job in Pomona, CA
Prototypes is one of the nation's leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.
The Overnight SUD Supervisor is a certified Counselor from an accredited California agency with at least three years of experience supervising others. The Overnight SUD Supervisor supervises overnight staff to ensure the provision of quality client care and effective team performance to meet agency goals in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. They are responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned, as well as other daily activities essential to incorporating the agency's mission and values as a part of our service delivery.
KEY RESPONSIBILITIES
People Supervision
Supervise, train, and guide direct service overnight staff such as SUD Counselors and Client Safety Navigators, and/or assigned.
Assist management with interviews, selection, hires, and terminations.
Ensure that all direct reports are in compliance with the organization's policies, procedures, position expectations and performance goals, and contractual requirements.
Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
Ensure proper coverage of the program by managing work schedules and approving time away from work.
Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns.
Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.
Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.
Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Treatment Oversight
Assign clients to staff's caseload.
Ensure that all treatment service plans and activities are executed in keeping with the organization's values, mission, vision, and strategy.
Facilitate and assist with client case conferences as applicable.
Ensure that staff provide strength-based, trauma-informed, and culturally competent services in an ethical and legal manner.
Ensure safety and security of the program and mediate client grievances.
Respond to emergencies, outstanding crisis, or events as needed, including during holidays, weekends, and afterhours.
Ensure that all direct reports submit documentation in accordance with program requirements and in compliance with all regulatory requirements and the agency's policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occurring on time.
Perform regular audits to ensure contract compliance.
Direct Service
Provide services within the scope of practice, which may include crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans as assigned.
Assume ownership for any crisis as it relates to service delivery and see it through to completion.
Maintain documentation of services provided in accordance with HealthRIGHT 360's policies and procedures to satisfy internal and external evaluating requirements.
Administration and Other Duties
Work different shifts to maintain knowledge of all aspects of the program.
Develop and maintain training-related workflows and procedures.
Actively participate in assigned supervision, agency, and team meetings.
Participate in training opportunities and complete assigned trainings in a timely manner.
Maintain compliance with credential requirements.
QUALIFICATIONS
Credentials
High school diploma or equivalent required. Bachelor's degree preferred.
Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Driver's License and access to registered and insured transportation preferred.
Experience
Experience with efficient and effective treatment and management of clients with co-occurring disorders.
Three years' experience supervising others, preferably with direct service employees.
Experience providing trauma-informed services.
The Irvine Unified School District comprises a diverse population of more than 36,000 PK-12 students in one early childhood learning center, 24 elementary schools, five K-8 schools, six middle schools, five high schools and one alternative high school. IUSD schools have been nationally recognized for comprehensive programs in academics, the arts, and athletics.
Under the supervision of the Director - Nutrition Service or other assigned staff, plans, organizes and supervises staff operations at an assigned high school or the Central Kitchen; works collaboratively with other Nutrition Service staff to prepare, serve and sell meals and other food products at assigned school site. EDUCATION/EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level coursework in food management, dietetics, supervision or related field and three years increasingly responsible food service experience, including some experience in a lead role. For a complete please click on the following link: ***********************************************************************
Please review the requirements of this position in the attached job description. By submitting an application, candidates are confirming that they meet the educational and experience levels as well as any license requirements listed for this position.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
$31k-43k yearly est. 7d ago
Call Center Supervisor
Quality Mobile Home Services 3.7
Service supervisor job in Lake Elsinore, CA
Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Call Center Supervisor!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our Call Center Supervisors a competitive wage of $16.00 - $18.00 per hour, plus commission and potential bonuses. Our team also enjoys great benefits, including a healthcare package after 90 days and weekly pay. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this customer service position, please continue reading!
ABOUT QUALITY MOBILE HOME SERVICES
We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020.
Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent customer service skills? Are you analytically-minded and a great problem solver? Do you communicate clearly, both verbally and in writing? Can you be a supportive coach to your team members? If so, please consider applying for this Call Center Supervisor position today!
YOUR LIFE AS A CALL CENTER SUPERVISOR
This full-time supervisor position works an 8-hour shift Monday - Friday, with no weekend work.
As a Call Center Supervisor, you are both a team member and a coach. You answer calls and emails from potential or current clients. But you also help train and motivate the other associates on your team. Always goal-oriented, you encourage your team members to set targets and then do all you can to help each associate reach their potential. Our call center hums along smoothly because of the growth mindset you promote.
Sometimes, one of your team members won't be able to solve a problem by themselves and will turn to you for help. You listen closely to the client and address the matter with the warm professionalism that makes our clients glad they chose our company for their mobile home needs. Hearing the satisfaction in a customer's voice fills you with pride. You believe in what our company has to offer and are happy to know that your customer service and team lead skills play a big role in our success!
WHAT WE NEED FROM YOU
2+ years of call center experience
Proficiency in typing and basic computer usage
Experience as a call center team lead would be preferred. If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our team!
Location: 92530
$16-18 hourly 60d+ ago
Supervisor, Adult Day Services
Easter Seals Southern California 4.1
Service supervisor job in Riverside, CA
Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year-from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans' services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we're empowering people with disabilities, families and communities to be full and equal participants in society.
Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal
Position: Supervisor, Adult Day Services
Location: Riverside
Hours: Full-time - Monday-Friday - 8:00 am - 4:00 pm
Hourly Starting Pay Rate: $26.00 per hour
*We provide CPR/First Aid certification for Adult Day Services*
- Excellent Monday through Friday work schedule. No weekends or evenings
- Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc.
- We offer a career path providing room to grow!
- No driving required
- Great work culture & work/life balance
OVERVIEW OF POSITION: Monitors the day-to-day operation of assigned services. Supervises, evaluates, and trains associates within scope of authority. Assists with planning of all aspects of service to achieve desired outcomes and assures services comply with person centered service design and with all applicable internal and external oversight. Works collaboratively with Program Directors and direct reports to ensure delivery of high-quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives. Participates in the development of policies and procedures.
ESSENTIAL FUNCTION:
Ensures health and safety of individuals and associates through following established procedures, standards, guidelines, and best practices in designated services.
Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, effective service delivery, and all associated meetings. Responsible for collection, coordination, organization, storage of documentation and data input for individuals who use the services, including use of electronic health records where required.
Promotes, models, and supports adherence with person-centered standards and culture by ensuring person-centered planning, opportunities for a variety of experiences selected by and reflective of the interests and preferences of individuals who use the service.
Complies with quality assurance standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, accreditations and other regulatory requirements.
Evaluates training needs and conducts thorough observations of direct reports; responds to meet identified needs and provides feedback in a manner that is effective, constructive, and conductive to their growth and success. Ensures the proper completion of all required personnel documentation.
Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
Substitutes for Direct Care Associates as needed.
Other assignments that may need the associate's expertise, knowledge or ability.
EDUCATION:
Possess and maintain Valid CPR and First Aid Certifications.
EXPERIENCE:
Twelve (12) college units in Human Services or related field plus two (2) years of work experience in related field; or four (4) years' work experience in related field. Or the combination of training, experience and education to perform the job successfully.
KNOWLEDGE, SKILLS, ABILITIES:
Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public.
Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
Ability to interpret and carry out written and/or oral instructions.
Ability to properly interpret and implement policies, procedures, and regulations.
Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint).
Ability to resolve conflicts and remain calm and collective in stressful environment.
Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.
Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.
Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain.
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easter Seals Southern California and/or program requirements.
Ability to pass post-offer medical examination and test for tuberculosis.
Ability to travel locally, up to 30% of time. Own reliable transportation, proof of valid California driver's license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.
Ability to pass all drug testing required by ESSC.
Carrying/Lifting: Occasional / 0-50 lbs.
Standing: Occasional / Up to 3 hours per day
Sitting: Constant / Up to 8 hours per day
Walking: Occasional / Up to 3 hours per day
Repetitive Motion/Activity: Keyboard activity, telephone use, writing
Visual Acuity: Ability to view computer monitor and read newsprint
Travel: Up to 30% of time
Environmental Exposure: Occasional exposure to unpleasant or hazardous working conditions (noise, heat, dust, bio fluids, etc.) up to 20% of the work time
$26 hourly Auto-Apply 50d ago
Field Service Supervisor
Nikkiso Cryogenic Industries
Service supervisor job in Irvine, CA
Nikkiso Clean Energy & Industrial Gases (CE&IG) is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the LH2, LNG and industrial gases industries. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over USD 1.2B in annual revenue, 8,000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.
Job Overview
The successful candidate will join our field service operation that covers an installed base of over 200 cryogenic expander - compressor /expander globally.
This position will lead installation, commissioning, maintenance and troubleshooting activities for our customers in the region and around the world. This is a lead field service adviser role that will supervise customer personnel whilst directing installations, start-ups, commissioning and major overhauls.
Responsibilities
Act as the site adviser to guide and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of cryogenic expander - compressor.
Advise service representatives to take corrective action for equipment performance problems and troubleshooting activities.
Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
Work with Aftermarket and Service departments to meet customer demands for spares parts, retrofits, service contracts and new equipment.
Produce comprehensive service reports and present these back to Aftermarket and Service Managers in product company and the customer.
Contribute new ideas to enhance company service and overall customer experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Mechanical Engineering degree or equivalent mechanical apprenticeship and several years' experience in the field of turbomachinery. Experience in air separation plants, and gas plants are plus.
Previous experience commissioning, overhauling, maintaining and repairing cryogenic expander - compressor.
A practical oriented engineer with both supervisory and hands on experience.
Previous experience writing comprehensive and detailed service reports.
A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
Willing and able to travel to customer sites throughout Middle East, North Africa etc.
Excellent command of the English language additional for this role. We are also seeking someone who is fluent in other languages
Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
Proficiency with MS Office in Word, Excel and MS Project.
Work Environment
This job operates in manufacturing and field construction environments. This role routinely utilizes the operation of various tools and machinery.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift and work with various materials and/or tools, as well as work and bend at different heights, in various temperatures, and be on feet for an extended period of time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
How much does a service supervisor earn in Highland, CA?
The average service supervisor in Highland, CA earns between $38,000 and $99,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Highland, CA
$61,000
What are the biggest employers of Service Supervisors in Highland, CA?
The biggest employers of Service Supervisors in Highland, CA are: