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  • Assistant Services Manager

    Ulta Beauty, Inc. 4.3company rating

    Service supervisor job in Rockwall, TX

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. : GENERAL SUMMARY & SCOPE The Assistant Services Manager (ASM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. This leader drives their business through a focus on performance (service sales and productivity), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the ability to lead and influence and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The ASM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Perform salon hair services, make up applications, skincare analysis, and product demonstrations with guests. Achieve individual productivity goals each week. Promote a culture of accountability to meet or exceed the store's goals related to service and merchandise sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability through operational excellence, top-line sales growth and expense control. Support the planning and execution of services events that deliver an unrivaled guest experience, drive brand partner collaboration, and deliver on sales and payroll goals set by Ulta Beauty. Review, analyze, and react to Ulta Beauty's financial and operational reporting regularly, including services visits and audit results, regularly and in a timely manner. Address underperforming metrics related to the store's service sales and develop strategies using company programs, tools, and resources to improve and grow these areas of the business. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the ASM and hold all services associates accountable to the Ulta Beauty attendance policy. People Support in the attraction, hiring, and retention of a diverse team of service professional top talent, leveraging a variety of methods including social media platforms, and efficiently addressing any staffing needs and open positions for the salon. Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Train, coach, and develop services professionals using company programs, tools, and resources. Create an inclusive environment that inspires and encourages the growth and engagement of associates and ensure attendance at all required training and educational programs and classes. Support all aspects of associate professional development, including training, providing individualized, competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Promote a culture of service excellence among the leadership team by sharing best practices, establishing priorities, and providing support. Process Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store. Regularly review and appropriately react to all company communication in a timely manner. Adhere to and enforce Ulta Beauty's dress code. Manage salon supply inventory and the ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand. Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Support the Experience Manager and General Manager in scheduling service associates to optimize traffic patterns and support service professionals' productivity. : JOB QUALIFICATIONS Education Cosmetology school graduate Cosmetology license and/or cosmetology management license where required by state law Experience 2 - 3+ years relevant, fast-paced salon management work experience or other relevant work experience Demonstrated knowledge of state board of cosmetology regulations and hiring requirements Developing financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Developing leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift Frequent standing, bending, reaching, and twisting during shift Continuous lifting and/or moving up to 10 lbs. during shift Continuous coordination and manipulation of objects during shift Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $25k-31k yearly est. Auto-Apply 5d ago
  • Service now Lead

    ITC Infotech

    Service supervisor job in Dallas, TX

    About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Responsibilities: Develop full-stack applications with strong focus on security, design, validation, and adherence to SDLC frameworks. Collaborate with product managers, business operations, and engineering teams to define product requirements and objectives. Participate in system design consulting, platform management, and process optimization. Manage multiple tasks effectively and use sound judgment in prioritization. Maintain and update documentation, including team processes, best practices, and runbooks. Demonstrate a strong passion for technology and engineering innovation. Apply exceptional analytical skills and sound decision-making to deliver creative, practical, and commercially viable solutions. Basic Qualifications: Minimum 8 years of relevant professional experience with ServiceNow. Certified CSM Implementation Specialist. Proven experience in solution design and architecture, leveraging best practices and out-of-the-box (OOTB) capabilities. Strong integration experience with technologies such as MID Server, OAuth, REST, and third-party systems. Hands-on experience with Flow Designer and Agent/Configurable Workspaces. Prior experience working on high-availability, mission-critical systems. Ability to work independently in a fast-paced and multi-directional environment. Strong interpersonal, team collaboration, and communication skills. Preferred Qualifications: Experience in development and design of distributed systems. Background in financial services, particularly corporate cash management, is highly desirable. Exposure to AWS services, including: Amazon MSK / Apache Kafka ECS, S3, IAM, AWS X-Ray ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
    $48k-104k yearly est. 2d ago
  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Service supervisor job in Plano, TX

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly Auto-Apply 2d ago
  • Director of Cloud Productivity & Identity - Microsoft Services

    Bravotech 4.2company rating

    Service supervisor job in Grapevine, TX

    Director, Cloud Productivity & Identity (Microsoft Services) The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based). As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders. Key Responsibilities Strategic Drive & Service Ownership Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment. Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations. Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures. Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants. Operational Oversight & Delivery Excellence Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements. Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture). Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs. Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients. Microsoft Partnership & Designations Own Microsoft partnership strategy across multiple partner tenants and identity domains. Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.). Create internal certification pathways and support engineering readiness to improve partner scorecard metrics. Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors. CSP Licensing & Commercial Management Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management. Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs. Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors. Pre-Sales, Pipeline Development & Client Engagement Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy. Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations. Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements. Represent the practice as an executive sponsor during key client interactions. Innovation, Automation & Integration Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring. Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting. Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations. Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools. Required Qualifications 10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment. Deep expertise across the Microsoft 365 and Entra ID ecosystem including: Tenant administration and architecture Teams + SharePoint Online (modern collaboration) Microsoft Intune and device management Entra ID identity governance, MFA, conditional access Microsoft Secure Score & M365 security/compliance controls Copilot readiness and enablement Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance. Experience managing engineers or architects in a high-velocity services organization. Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations. Experience with complex multi-tenant environments and Microsoft partner programs. Strong communication, executive presence, and client-facing leadership skills. Preferred Qualifications Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience Background in Zero Trust principles, M365 security architecture, and identity governance automation. Experience building cloud practice offerings or service lines within an MSP or consultancy. Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities). Strategic thinking and the ability to translate vision into an executable roadmap. Strong mentoring, coaching, cross-functional collaboration, and people development skills. Business acumen with the ability to balance technical, financial, and operational considerations. High ownership mindset with bias for improving service quality, automation, and security posture.
    $78k-137k yearly est. 4d ago
  • Leadership - Director of Transplant Services

    Pride Health 4.3company rating

    Service supervisor job in Dallas, TX

    Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $65k-99k yearly est. 5d ago
  • Lead Vulnerability Management Specialist

    Glocomms 4.3company rating

    Service supervisor job in Dallas, TX

    Glocomms is partnered with a leading financial services organization seeking a Lead Vulnerability Management Specialist to strengthen its enterprise security posture. This role will drive the end-to-end vulnerability management program across hybrid infrastructure, including on-prem platforms, cloud environments (AWS, Azure), and poly-cloud deployments. The specialist will oversee vulnerability identification, validation, and remediation, leveraging industry-leading tools such as Qualys, Tenable Nessus, Wiz, Prisma Cloud, and CrowdStrike Falcon. Responsibilities include managing CVE lifecycle, addressing zero-day events, and implementing risk-based prioritization strategies to ensure timely remediation aligned with SLAs. The role will also enforce security hardening, guardrails, and build-breaking policies to maintain secure configurations across Windows, Linux, and Kubernetes environments. Key duties involve: Leading continuous threat exposure management (CTEM) and attack surface reduction initiatives. Driving structured process improvements for consistency in remediation workflows and owner experience. Collaborates closely with SOC, cyber defense, red team, and platform engineering groups to consolidate insights and improve enterprise-wide visibility. Developing dashboards, custom reports, and remediation progress tracking for stakeholders. Managing stakeholder communication and influencing multi-team initiatives to meet audit and compliance requirements. Utilizing automation and scripting to streamline vulnerability assessments and remediation processes. Key Qualifications: 7+ years of experience in vulnerability management or related cybersecurity roles. Strong understanding of CVE lifecycle, risk-based prioritization, and remediation SLAs. Hands-on experience with vulnerability management tools (e.g., Qualys, Tenable Nessus, Wiz, Prisma Cloud, CrowdStrike Falcon). Expertise in hybrid infrastructure, including on-prem systems and cloud platforms (AWS, Azure). Familiarity with Windows, Linux, Kubernetes, and secure configuration management. Proven ability to collaborate across SOC, engineering, and security teams. Proficiency in automation and scripting for process improvement. Knowledge of security frameworks and compliance requirements. Excellent communication and stakeholder management skills. Bachelor's degree in Computer Science or a related technical discipline or equivalent work experience is required; advanced degree preferred. This is a hybrid role based in one of the following locations: Dallas-Fort Worth (DFW), Charlotte, or the Philadelphia Metro area. Candidates must be willing to work onsite three times per week at one of these locations and must be fully authorized to work in the United States without sponsorship.
    $41k-75k yearly est. 2d ago
  • Service Supervisor (SLS)

    Climatec LLC 4.6company rating

    Service supervisor job in Irving, TX

    about Climatec For over 40 years, Climatec has steadily invested in their people, technology, and services to be a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, Climatec is one of the leading providers of building technologies and energy solutions in the nation - delivering results for thousands of customers, every day. Climatec's strategic business partners include the world's leading suppliers of building automation, security, life safety, and energy efficiency technologies. about Bosch The Bosch Group is a privately held supplier of innovative technology and services with over 400,000 associates worldwide. Its unique private ownership structure was established to promote entrepreneurial freedom and long-term business focus. Bosch's operations serve millions of customers across four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Job Duties and Responsibilities : Provides direct supervision technically and developmentally for assigned employees. This includes HR functions, financial and technical training and mentoring, and day to day support to achieve better than estimated productivity on assigned projects. Provides input to sales and operations regarding the technical and business considerations for construction or direct owner projects. This input could be associated with areas such as estimating, timing, special resource needs, or other aspects peculiar to specific projects. Determines if customer expectations are similar to Climatec's and if these can be achieved based upon Climatec's estimate or contractual scope. Provides feedback on this as appropriate internally and externally. Ensures service calls are booked correctly and that all necessary forms are completed for both internal and external purposes. Oversees material needs and timing to maximize cash flow and material efficiency. Ensures that assigned projects are invoiced correctly and is involved in collections activities to minimize collections aging. Recommends technical solutions to sales and operations. Identifies change order opportunities and coordinates with sales to document, pursue, and book them. Provide support to Climatec and other contractors to solve building operating issues that go beyond the controls or special systems operation. Communicate with internal employees as required to ensure Climatec labor is accurate and timely and estimated productivity is achieved in all areas. Provide leadership and input to others as requested or required to assist in accurate troubleshooting techniques. Communicate with external organizations as required such as consulting engineers, building owners, and other contractors to ensure accurate and timely engineering. Works with direct reports to assist them in their development of personal goals. Reviews these goals with direct reports throughout the year and provides annual reviews as well as administration of salaries for these direct reports. Support installation personnel on project sites. Provide information and support for other contractors on project site. Debug installation issues during both the static and dynamic start up and commissioning of building controls. Provide support to Climatec and other contractors to solve building operating issues that go beyond the controls or special systems operation. Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems. Provide start up documentation including daily logs, check out logs, commissioning documents, etc. as required for assigned projects. Ensure timely software backups are created for projects and software development. Provide service support on existing installations ensuring systems continue to meet existing building occupancy codes. Provide service support on existing systems ensuring their proper and efficient operation as well as providing ongoing support to the facility's building engineers. Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner. Assist in preparing of as-built drawings and Operation & Maintenance Manuals. Assist in turnover of projects from Operations Team to Service Team. Assist Sales team during estimating phase including potential product or system demonstrations. As necessary, travel will be required to the job site to complete startup, commissioning and assistance to the onsite personnel to complete the project. This will be on a case-by-case basis, depending on the size, scope, and requirements of the project(s). Understands the appropriate use of Electronic Access Control Systems (EACS) such as Lenel, Genetec, SoftwareHouse, and VMS Systems such as Avigilon (ACC) and Genetec (Security Center Omnicast as it relates to the installation, configuration, and maintenance of these professional-grade surveillance systems. Other duties as assigned. Skills & Qualifications Minimum Qualifications: Minimum of high school diploma, GED, or equivalent. Must hold an active and valid Software House C•CURE 9000 Level 1 or better, Lenel OnGuard Associate (LCA) or better, and/or a Genetec Synergis Technical Certification or better. 5+ years of hands-on experience working with security and life safety systems such as Lenel, Genetec, Avigilon, SoftwareHouse or related service environments. 2+ years experience in a leadership role leading teams with a minimum of 3-6 technicians. 2+ years supervising or managing service technicians, in office, or field staff in a technical or commercial service environment. Familiarity with managing service operations, particularly T&M and service agreement (TSA) workflows, including scheduling, dispatch, and resource allocation. Proficiency with service management software, Microsoft Office suite (Excel, Word), and basic understanding of controls/networking. Ability to travel locally to customer sites and the office as needed, meeting company driving eligibility requirements, up to 10% out of area travel. Strong proficiency with customer service, sales, and support; being familiar with the face-to-face customer experience in handling issues, providing support, and recommending services. Must have active industry certifications in the following platforms/manufacturers; Lenel, Milestone, Avigilon (all platforms), Genetec, Bosch, and Software House. Preferred Qualifications: Bachelor's degree (or equivalent work experience) in Engineering, Business, Project Management, or a related technical field. Strong working knowledge of major security and life safety systems (Access control, CCTV, etc.) including advanced troubleshooting, programming, and integration. Demonstrated ability to manage budgets, analyze profit/loss statements, forecast service department performance, and support company growth objectives. Advanced experience with customer relationship management, renewal and upsell of service agreements, and handling complex client portfolios in a B2B setting. Project Management (PMP), HVAC, LEED, BOMA, OSHA 30, or industry-recognized building automation or service management credentials that signify an advanced knowledge of the BMS/BAS industry as well as a functioning skillset of handling service workflows. Texas private security license, fire alarm license (FAL). Essential Job Functions: Be able to lift up to 75lbs and carry drawings, personal computers, material, etc. Be able to spend significant time standing and walking on construction sites. Be able to climb several flights of stairs in addition to ladders throughout a typical day on a construction site. Maintain a satisfactory driving record which, per Climatec's vehicle policy, allows the individual to drive a company vehicle. Be physically able to kneel, stoop and crawl. Employee Benefits: Medical Dental Vision Flexible Spending Accounts 401K w/ company match Life/AD&D/LTD Paid Vacation/Sick/Holidays Employee Assistance Program Pet Insurance Additional Information: Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at ************ or email **********************************. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
    $61k-85k yearly est. Auto-Apply 19d ago
  • Field Service Supervisor, ATC Program - Coppell, TX

    Rohde & Schwarz 4.8company rating

    Service supervisor job in Coppell, TX

    Services : Field Service Supervisor, ATC Program - Coppell, TX Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Coppell (Texas) (USA) Entry level Professionals Employment Type Full-time Ref. Number 15087 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our DFW-area facility in Coppell. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!
    $85k-110k yearly 11d ago
  • Director of Perioperative Surgical Services

    Irving Coppell Surgical Hospital (10819

    Service supervisor job in Irving, TX

    Baylor Scott & White Surgical Hospital Las Colinas is hiring a Director of Perioperative Surgical Services to join our team! Welcome to Baylor Scott & White Surgical Hospital Las Colinas, Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace! The Director of Perioperative Services is responsible for the strategic oversight and operational management of the surgical services department, including the operating room (OR), sterile processing department (SPD), pre-anesthesia testing (PAT), pre-operative area, post-anesthesia care unit (PACU), and scheduling. This leadership position focuses on enhancing patient safety, optimizing surgical outcomes, and ensuring the delivery of high-quality surgical services while maintaining compliance with regulatory standards. Strategic Leadership: • Develop and implement the strategic vision and goals for the surgical services department aligned with the overall organizational mission. • Collaborate with executive leadership to define priorities and drive initiatives that enhance the quality of surgical care. Operational Oversight: • Ensure the efficient and effective operation of all areas within surgical services, including the OR, SPD, PAT, pre-op, PACU, and scheduling. • Monitor workflows and processes to identify areas for improvement and implement best practices to enhance operational efficiency. Team Management: • Lead, mentor, and develop a multidisciplinary team, including managers, nurses, surgical technicians, and ancillary staff. • Foster a culture of collaboration, accountability, and continuous improvement among staff members. • Conduct performance evaluations and support professional development opportunities for team members. Quality Assurance and Patient Safety: • Ensure adherence to regulatory standards and accreditation requirements related to surgical services. • Develop, implement, and monitor quality improvement initiatives to enhance patient safety and surgical outcomes. • Analyze performance metrics and patient outcomes data to identify trends and develop action plans for improvement. Financial Management: • Develop and manage the surgical services budget/productivity, ensuring fiscal responsibility and resource optimization. • Analyze financial performance, identify cost-saving opportunities, and oversee procurement processes for surgical supplies and equipment. Scheduling and Resource Allocation: • Oversee the scheduling of surgical procedures, ensuring optimal utilization of OR resources and staff. • Collaborate with surgeons, anesthesiologists, and nursing staff to coordinate surgical schedules and availability. Regulatory Compliance: • Ensure compliance with all applicable local, state, and federal regulations, as well as accreditation standards. • Maintain current knowledge of industry trends, best practices, and regulatory changes affecting surgical services. Stakeholder Engagement: • Serve as a liaison between surgical services and other departments, fostering collaboration and communication across the organization. • Engage with physicians and other stakeholders to gather feedback and address concerns related to surgical services. Education and Training: • Develop and implement ongoing education and training programs for surgical services staff to maintain competencies and improve care delivery. • Collaborate with academic institutions to support the clinical training of nursing and surgical technology students. Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field; Master's degree preferred. Experience: Minimum of 7-10 years of experience in surgical services management or perioperative nursing preferred, with a strong background in leadership roles. Licensure/Certification: Current Registered Nurse (RN) license in TX; Certification in perioperative nursing (CNOR) preferred. Skills: • Exceptional leadership and management skills with the ability to drive change and foster a positive work environment. • Strong analytical and problem-solving skills, with a focus on data-driven decision-making. • Excellent communication and interpersonal skills to build relationships with staff, physicians, and stakeholders. • Comprehensive understanding of surgical services operations, regulatory compliance, and quality improvement processes. What We Offer: As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: · Medical, dental, vision, and prescription coverage · Life and AD&D coverage · Availability of short- and long-term disability · Flexible financial benefits including FSAs and HSAs · 401(k) and access to retirement planning · Paid holidays and vacation Who We Are: At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $81k-149k yearly est. 12d ago
  • Commercial Relationship & Servicing Supervisor

    Countryplace Mortgage Ltd. 3.6company rating

    Service supervisor job in Plano, TX

    Job Description Salary - $75,000/year + Bonus ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, and manufacturing partners. This position combines high-level commercial account servicing responsibilities with strategic business relationship and sales functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs Drive floorplan sales for new and existing territories, managing the full sales pipeline from prospecting to close Develop new and expand personal property and mortgage retailer relationships and loan volume Scout and onboard new retailers in emerging territories, contributing to market development Represent CountryPlace Mortgage at trade shows, coordinating booth setup and marketing materials Assist in developing internal training programs to support cross-functional collaboration Create compelling and compliant marketing flyers and trade show banners to support sales efforts Strengthen relationships with Regional Sales Managers (RSMs) and manufacturers to drive strategic alignment POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years B2B sales experience in manufactured housing, RV, or marine; floorplan and retail lending 5+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending operations 7+ years of experience in commercial loan servicing, collections, lending operations, banking or project management Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more! Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
    $75k yearly 20d ago
  • Supervisor, Homeowner Advocacy Analytics- Servicing

    Newrez

    Service supervisor job in Coppell, TX

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Supervisor Homeowner Advocacy Analytics - Servicing is a critical member of the Compliance department, responsible for utilizing advanced analytical and investigative skills to address and resolve borrower, investor, and regulatory inquiries or complaints. This role requires a detail-oriented professional with a strong analytical mindset, exceptional communication skills, and a proactive approach to problem-solving. DESCRIPTION Duties and Responsibilities * Manage team of Homeowner Advocacy Analysts to ensure projects are tracked, managed, and implemented correctly and effectively. * Strong focus on accuracy and the ability to present complex information in an understandable manner. * Develops and maintains working knowledge of all federal and state consumer protection laws, mortgage regulations and policies. * Communicate with Quality Assurance/Quality Control (QA/QC) Auditors concerning findings, and errors made to ensure optimal performance, and drive business process changes in response to findings and trends. * Effectively manages caseloads to ensure that follow-up and case closure adhere to department standards and state or federal specific regulatory mandates. * Makes informed judgments and resolves concerns efficiently. * Consistently meet and exceed established deadlines with the business along with investor requirements. * Evaluates compliance matters through trend analysis, root cause investigations, and collaboration with process owners to rectify identified errors. * Works collaboratively with cross-functional teams to ensure prompt resolution of customer and investor concerns. * Acquires and maintains an elevated level of understanding of mortgage servicing policies and procedures. * Provides oversight and monitoring of business processes and controls and works with other departments to ensure errors identified are corrected timely. * Performs related duties as assigned by management. Qualifications and Education Requirements * Bachelor's degree or higher, with professional certifications considered advantageous. * 6+ years' experience in the mortgage industry, business controls, compliance, or audit. * Proficiency with interpreting mortgage regulatory mandates and evaluating mortgage servicing documentation. * Expertise in researching mortgage accounts to accurately identify and rectify potential errors with precision and efficiency. * Demonstrated experience effectively managing relationships with internal and external partners. Skills, Abilities, and Knowledge * Data Analysis and Reporting: Proficiency in collecting, analyzing, and interpreting data related to customer complaints, and ability to evaluate reporting trends for management review. * Regulatory Compliance Knowledge: Familiarity with relevant industry regulations and compliance standards to ensure that complaint handling processes adhere to legal requirements and industry best practices. * Conflict Resolution Skills: Proficiency in conflict resolution techniques to de-escalate tense situations, negotiate satisfactory resolutions, and maintain positive customer relationships. * Communication Skills: Strong verbal and written communication skills to interact with customers, internal teams, and stakeholders professionally and effectively. * Proficient with Microsoft - PowerPoint, Excel, Word & Outlook * To excel in this role, one should naturally embody empathy, possess strong analytical abilities, excel in communication, and demonstrate a keen willingness to learn about our products, policies, and procedures. Thriving in a demanding environment, embracing challenges with enthusiasm and determination, is essential. Additional Information While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. REVISION HISTORY Last Updated: 9/6/2024 Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $35k-57k yearly est. Auto-Apply 54d ago
  • Supervisor, Homeowner Advocacy Analytics- Servicing

    Newrez LLC

    Service supervisor job in Coppell, TX

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Supervisor Homeowner Advocacy Analytics - Servicing is a critical member of the Compliance department, responsible for utilizing advanced analytical and investigative skills to address and resolve borrower, investor, and regulatory inquiries or complaints. This role requires a detail-oriented professional with a strong analytical mindset, exceptional communication skills, and a proactive approach to problem-solving. DESCRIPTION Duties and Responsibilities Manage team of Homeowner Advocacy Analysts to ensure projects are tracked, managed, and implemented correctly and effectively. Strong focus on accuracy and the ability to present complex information in an understandable manner. Develops and maintains working knowledge of all federal and state consumer protection laws, mortgage regulations and policies. Communicate with Quality Assurance/Quality Control (QA/QC) Auditors concerning findings, and errors made to ensure optimal performance, and drive business process changes in response to findings and trends. Effectively manages caseloads to ensure that follow-up and case closure adhere to department standards and state or federal specific regulatory mandates. Makes informed judgments and resolves concerns efficiently. Consistently meet and exceed established deadlines with the business along with investor requirements. Evaluates compliance matters through trend analysis, root cause investigations, and collaboration with process owners to rectify identified errors. Works collaboratively with cross-functional teams to ensure prompt resolution of customer and investor concerns. Acquires and maintains an elevated level of understanding of mortgage servicing policies and procedures. Provides oversight and monitoring of business processes and controls and works with other departments to ensure errors identified are corrected timely. Performs related duties as assigned by management. Qualifications and Education Requirements Bachelor's degree or higher, with professional certifications considered advantageous. 6+ years' experience in the mortgage industry, business controls, compliance, or audit. Proficiency with interpreting mortgage regulatory mandates and evaluating mortgage servicing documentation. Expertise in researching mortgage accounts to accurately identify and rectify potential errors with precision and efficiency. Demonstrated experience effectively managing relationships with internal and external partners. Skills, Abilities, and Knowledge Data Analysis and Reporting: Proficiency in collecting, analyzing, and interpreting data related to customer complaints, and ability to evaluate reporting trends for management review. Regulatory Compliance Knowledge: Familiarity with relevant industry regulations and compliance standards to ensure that complaint handling processes adhere to legal requirements and industry best practices. Conflict Resolution Skills: Proficiency in conflict resolution techniques to de-escalate tense situations, negotiate satisfactory resolutions, and maintain positive customer relationships. Communication Skills: Strong verbal and written communication skills to interact with customers, internal teams, and stakeholders professionally and effectively. Proficient with Microsoft - PowerPoint, Excel, Word & Outlook To excel in this role, one should naturally embody empathy, possess strong analytical abilities, excel in communication, and demonstrate a keen willingness to learn about our products, policies, and procedures. Thriving in a demanding environment, embracing challenges with enthusiasm and determination, is essential. Additional Information While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. REVISION HISTORY Last Updated: 9/6/2024 Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $35k-57k yearly est. Auto-Apply 55d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Service supervisor job in Dallas, TX

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred #PaceID2 Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $34k-53k yearly est. 5d ago
  • Service Supervisor

    Stonemark Management LLC

    Service supervisor job in Dallas, TX

    Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $35k-57k yearly est. 60d+ ago
  • Outside Services Supervisor

    Invited

    Service supervisor job in McKinney, TX

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Outside Services Supervisor is responsible for overseeing the outside services team, ensuring the delivery of exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while ensuring operational efficiency and adherence to club standards. The Supervisor will provide ongoing training, mentorship, and support to the team, fostering a positive work environment and ensuring that every guest enjoys a seamless and high-quality golf experience. Reporting Structure * Reports to the Head Golf Professional or Director of Golf Day to Day * Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence. * Monitor staff time reporting to ensure accuracy and compliance with club policies, addressing any discrepancies promptly and professionally. * Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions. Provide post-round support, including cleaning and transporting clubs to vehicles. * Oversee the cleanliness, organization, and functionality of all outside service areas, including the golf cart fleet, club storage, and practice facilities. Promptly address maintenance needs or equipment issues, ensuring optimal readiness at all times. * Collaborate with other golf operations staff, such as range attendants, marshals, and starters, to ensure smooth and efficient service delivery across the course. * Ensure all outside service areas, including the pro-shop, practice areas, and cart staging zones, are tidy, free of debris, and well-organized. * Monitor and ensure the timely completion of daily assignments in accordance with club standards, including practice facility preparation, pro-shop stocking, and maintaining clean and organized workspaces. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Support the overall efficiency of the team by collaborating and contributing to the club's goals. About You Required * High school diploma, GED, or equivalent. * A minimum of 1 year of experience in a similar role or strong knowledge of golf. Preferred * Strong communication skills, with the ability to interact effectively with members, guests, and staff. * Strong knowledge of golf etiquette, rules, and best practices. * A positive attitude and commitment to providing outstanding service. * High attention to detail and reliability. Physical Requirements * Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. * Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment • Golf Clubs & Bag 40 - 50 lbs. * Golf Carts Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $35k-56k yearly est. Auto-Apply 5d ago
  • Supervisor Parking Field and Outreach Services - Parking Denton

    TWU 3.4company rating

    Service supervisor job in Denton, TX

    TITLE Supervisor, Parking Field and Outreach Services The Supervisor, Parking Field and Outreach Services plays a critical frontline role in supporting the daily operations of campus parking and transportation services. This hands-on position is responsible for patrolling university property, enforcing parking regulations, and delivering in-field customer service and education to the campus community. The Supervisor also assists with special event logistics, monitors parking-related assets, and actively participates in community outreach initiatives. Additionally, this role contributes to departmental goals by reporting field data, mentoring student employees, and promoting a culture of respect and compliance across campus. ORGANIZATIONAL RELATIONSHIPS Reports to : Manager, Parking Supervises: Student Assistants ESSENTIAL DUTIES - May include, but not limited to the following: Patrols campus parking lots and structures to enforce university parking regulations by issuing citations, booting vehicles, and arranging towing for scofflaw or hazardous violators. Reports hazardous or unsafe conditions encountered during patrols. Serves as a primary in-field customer service representative, providing courteous and professional assistance to students, employees, and visitors regarding parking rules, locations, and procedures. Coordinates daily field enforcement activities and supports the organization, staffing, and scheduling of field operations. Establishes methods and best practices for providing consistent enforcement coverage and service across all shifts. Monitors uploads of citation records between handheld enforcement units and the parking management system, ensuring data accuracy and operational continuity. Leads and supports the parking enforcement team, including student employees. Establishes job standards and expectations, provides regular performance evaluations, identifies training needs, and assists in correcting performance deficiencies. Provides and coordinates onboarding and ongoing training related to enforcement procedures, customer service, and safety protocols. Supports the planning and execution of parking and traffic logistics for special events. Assists with the placement and removal of barricades, signage, traffic cones, and staffing of key locations. Works collaboratively with event organizers to ensure efficient traffic flow and a positive visitor experience. Assists with developing and delivering presentations on parking regulations and services to campus groups, including at new student orientations. Assists in the development of educational campaigns to promote understanding and voluntary compliance with parking policies. Inspects parking facilities and equipment, such as signage, bollards, gates, and lighting. Identifies, documents, and reports maintenance needs for safety concerns to appropriate personnel. Collects and submits field data and observations to support operational improvements and strategic planning. Performs daily inspections of assigned vehicles and enforcement technology, ensuring all equipment (e.g. handheld citation units, booting tools) is functional and well-maintained. Reports issues or repair needs promptly. Travels to the Dallas campus as needed, approximately twice per month for enforcement and event support, to ensure a visible and effective parking services presence. ADDITIONAL DUTIES Performs other duties as requested. EDUCATION High school diploma or GED is required. Associate degree is preferred. EXPERIENCE Requires a minimum of two (2) years of experience in parking operations, public safety, or a related field requiring public interaction and field-based service. Experience in a university or municipal setting is highly desirable. Preferred Qualifications: Experience delivering outreach or training presentations to diverse audiences. Supervisory or lead experience, particularly with student or part-time employees. REQUIREMENT Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential: Knowledge of office practices, standard computer software, and email systems. Knowledge of parking laws and regulations, including Texas Motor Vehicle Code, Texas Education Code, and relevant local ordinances. Strong customer service and conflict resolution skills, with ability to enforce University parking policies professionally. Demonstrated ability to lead, instruct, and coordinate student and staff employees. Ability planning and delivering outreach presentations or training to campus audiences. Knowledge of enforcement equipment, including handheld citation devices, vehicle booting tools, and traffic control supplies. Ability to identify and report unsafe or hazardous conditions in parking areas. Strong interpersonal communication skills, both verbal and written, to build effective relationships with campus and external partners. Ability to work in a university or municipal parking environment. Ability to work with a parking management solution. Skill in managing and mentoring employees. PHYSICAL DEMANDS The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee may be required to travel. WORK ENVIRONMENT All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. SAFETY TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic. All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials. If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at ************ or ************
    $32k-47k yearly est. Auto-Apply 60d ago
  • Service Supervisor - Harmon Melissa

    Education Realty Trust Inc.

    Service supervisor job in Melissa, TX

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $34k-56k yearly est. Auto-Apply 6d ago
  • Patient Service Supervisor

    Envision Radiology Careers 4.0company rating

    Service supervisor job in Arlington, TX

    Envision Imaging of North Arlington is seeking a Patient Service Supervisor to join our team! $47,600 - $59,500 Summary/Objective: The Patient Service Supervisor (PSS) is the direct supervisor for the Patient Care Team. The dedicated role ensures their team is providing an exceptional patient care experience to all patients, guests, and referring provider offices. The PSS is responsible for center performance relating to patient satisfaction, patient intake, schedule adherence, optimization of the schedule, and technologist collaboration. The PSS is responsible for assisting with administrative & clinical tasks as needed for each role and providing back up to the Patient Care Team as needed. The PSS handles time off requests & timecard system corrections, joins supervisor scheduled trainings, and remains current with Corporate trained reporting. The position also maintains assigned worklists in a timely manner. The PSS works closely with the Performance Improvement Team to ensure all new hires are scheduled for training and assist with continued training for new and existing employees. Essential Functions 1. Support leadership by communicating: company messages, workflow barriers, patient complaints, and staffing challenges. 2. Motivate team members while managing center goals which include budgeted volumes, HIE compliance, and ensuring HIPAA compliance is maintained at all times. 3. Maintain cashbox and manage bank deposits per handling policies. 4. Serve as a resource for questions and/or issues for both patients and/or employees. Elevate concerns to leadership as needed. 5. Manage eRIS Center workflow including the delinquent queue and billing complete queues. 6. Perform payroll functions to include approving timecards and time off requests. 7. Provide performance management to Patient Care Team to including hiring, terminating, coaching, and development. Engage with Manager as needed. 8. Oversee front office workflow through engagement with team, providing direct support of tasks when needed. 9. Ensure all screening questions are completed to provide spectacular service and assist the authorization team in obtaining necessary documentation for insurance authorizations. 10. Respond, complete, and forward medical records to appropriate department when requested. Scan and email all billing paperwork (request for insurance updates, refunds, etc). 11. Attend lead meetings hosted by the Performance Improvement Team and communicate updates to all team members. 12. Adopt established best practices and incorporate corporate reporting to ensure center alignment. 13. Order supplies for office, waiting room, etc. 14. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies 1. Communication Proficiency. 2. Organizational Skills. 3. Time Management. 4. Problem Solving/Analysis. 5. Strategic Thinking. 6. Collaboration Skills. Supervisory Responsibilities This position provides daily leadership and operational support to the Patient Care Team. This position is responsible for hiring employees and conducting performance evaluations. Work Environment This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Travel No travel is expected for this position. Job Qualifications Minimum Qualifications/Experience: Three plus years' experience in customer service - healthcare environment preferred Previous supervisory or lead experience - preferred Detail oriented, self-motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to excel in a very fast-pace team environment Ability to continuously “exceed” company and customer expectation Strong communication skills & professional demeanor Education/Certifications: Minimum of High School diploma or equivalent (GED) - continuing education preferred. Additional Eligibility Qualifications None required for this position. Compliance Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision. Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met. Health Benefits: Medical/Dental/Vision/Life Insurance Company Matched 401k Plan Employee Stock Ownership Plan Paid Time Off + Paid Holidays Employee Assistance Program OSHA Exposure Rating: 1 It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids. Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.
    $47.6k-59.5k yearly 11d ago
  • Supervisor- Refugee Employment Services

    Catholic Charities Fort Worth 4.0company rating

    Service supervisor job in Fort Worth, TX

    Be PROUD of what you do: You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services. Core Responsibilities Leadership, Management, and Accountability Review Eligibility Monitor Services & Activities Engage & Cultivate External Relationships Organize Workshops & Orientations What will you be doing in your role? Use the Leadership, Management & Accountability framework with the RCA team. This will result in knowledgeable and engaged staff members who are able to identify and assist clients in the removal of barriers to self-sufficiency and cultural adjustment. Ensure staff are given tools, training, supervision, and resources to facilitate clients' early self-sufficiency. Monitor service and offer support to staff through individual touchpoints. Work with the Program Manager to evaluate staff performance to ensure compliance with all expectations and standards of practice. Coordinate workflow and workload assignments. Network with employers and build good relationships within the business community; provide education to employers about refugee client populations. Coordinate with staff to organize workshops for work culture orientations, such as job readiness class, job applications workshop, job interview preparation workshops. Work closely with the Program Manager to develop, monitor, and evaluate all program work plans, outputs and outcomes to ensure goals are met. Work closely with the Program Manager to monitor program revenues and control program expenditures to ensure accountability and operation within established budget. Work closely with the Program Manager to assist in monitoring casefiles for necessary documentation to ensure compliance with funder requirements and agency quality assurance standards. Cultivate positive relationships with service providers/agencies in support of client access to their benefits, services, or programs. Are you the next Refugee Employment Services Supervisor? Bachelor's degree in social work or related field and one-year experience in social services or a combination of education and experience. Excellent verbal and written communication skills in English Bilingual skills in a common client language are preferred. Must have reliable transportation, a current Texas driver's license, and evidence of auto liability insurance. Must be willing to transport clients in his/her car. Here's the Good Stuff... Full-time salaried position with a starting annual salary of $48,000 based on the minimum requirements. Pay is determined by relevant experience, work history, education and internal equities. Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield Health Savings Account- CCFW contributes $110 per month. 100% Company paid Long Term Disability 100% Company paid Basic Life and AD&D Insurance 16 paid Holidays (including being closed Christmas Eve through New Years Day) Tiered PTO Accrual by tenure: Vacation Time- 100 hours in your first year. Sick Time- 48 hours in your first year. 403(b) with employer match from day one- up to 6% 3 weeks paid parental/critical illness leave Employee Assistance Program CCFW Participates in the Public Service Loan Forgiveness program (PSLF) Mentorship Program Wellness Program Financial Coaching I'm in...next steps. We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: *********************************** Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact! Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.
    $48k yearly 60d+ ago
  • Supervisor, RPO Support Services

    AMN Healthcare 4.5company rating

    Service supervisor job in Dallas, TX

    Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Supervisor, RPO Support Services, is a hands-on leader responsible for critical operational functions that enable the success of the RPO division. This role manages billing and commissions processes, oversees system administration for RPO platforms, and acts as a liaison between enterprise marketing and recruitment teams. The Supervisor drives process efficiency, ensures compliance, and fosters collaboration to support business growth and operational excellence. Job Responsibilities Lead and develop a small team (billing/commissions and sourcing/admin) to ensure accuracy, timeliness, and compliance in all financial and operational processes. Oversee billing and commissions workflows, including pulling reports from Great People (transitioning to AMIE), validating data, and ensuring error-free invoicing and commission calculations. Manage system administration for RPO technology platforms, including user access, configuration, troubleshooting, and partnering with IT and vendors for enhancements. Act as the primary liaison between enterprise marketing and RPO recruitment teams to align campaigns, messaging, and candidate engagement strategies. Interpret and communicate enterprise-wide goals and operational expectations to department leadership. Analyze productivity reports and identify opportunities for improved efficiency and accuracy across billing, commissions, and system processes. Implement process improvements and reporting dashboards (primarily in Excel) to support business objectives. Promote strong internal and cross-functional communication and collaboration. Drive operational projects, including onboarding new clients and aligning workflows with client-specific needs. Serve as a “player-coach,” balancing leadership responsibilities with hands-on operational support. Key Skills Ability to multi-task and prioritize in a fast-paced environment Excellent verbal and written communication skills Strong problem-solving and project management skills Ability to develop and lead a team Advanced proficiency in Microsoft Excel (pivot tables, reporting) Familiarity with HR technology platforms and system administration Qualifications Education & Years of Experience High School Diploma/GED required; Bachelor's degree preferred 2-5 years of experience in operational support, billing, or commissions Additional Experience Supervisory experience required Exposure to recruiting operations or RPO environments preferred Experience with billing, commissions, and system administration Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate$74,500 - $88,500 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
    $28k-39k yearly est. Auto-Apply 1d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Irving, TX?

The average service supervisor in Irving, TX earns between $28,000 and $71,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Irving, TX

$45,000

What are the biggest employers of Service Supervisors in Irving, TX?

The biggest employers of Service Supervisors in Irving, TX are:
  1. Climatec
  2. Barcel USA
  3. Greystar Real Estate Partners
  4. Westdale
  5. City of Irving
  6. Education Realty Trust Inc.
  7. Newrez
  8. Newrez LLC
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