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Delivery Services Lead
Nestle 4.8
Service supervisor job in New York, NY
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! **Position Summary** : Step into a pivotal role as Delivery Service Lead, where you'll shape and execute the strategy for international product receiving, ensuring flawless coordination with third-party warehouses and customers. Harness the power of data and analytics to uncover opportunities for continuous improvement, spearheading cross-functional initiatives that drive efficiency and deliver measurable cost savings. In this role, you'll also champion compliance by maintaining robust controls and swiftly closing process gaps-making a tangible impact on operational excellence. **_Important Note:_** _This position follows a hybrid work schedule, requiring on-site presence two days per week to foster collaboration and team engagement._ **Key Responsibilities:** + Create, lead, and implement strategies for existing and new delivery services + Ensure high service levels for deliveries to final customers, including retail, B2C, and B2B members + Collaborate cross-functionally to co-lead the execution of marketing plans for delivery and recycling services + Support Logistics/Transport specialists in pitching, documenting, and implementing new services from an IS/IT perspective + Develop strategies to drive customer adoption of new services + Coordinate service activation preparation with Nespresso and 3PL operations + Identify, document, and present IS/IT infrastructure requirements (OMS, TMS) to support delivery service strategies + Partner with marketing, e-commerce, and customer service teams to develop and launch new delivery services + Lead execution of customer improvement initiatives focused on efficiency and cost savings + Communicate operational updates internally to Supply Chain and externally to 3PL partners regarding planned and unplanned situations + Develop and execute short- and long-term recycling strategies + Design and implement delivery service strategies aimed at increasing customer recycling rates + Drive continuous improvement programs with suppliers through regular performance review meetings + Plan and develop customer surveys to assess delivery experience + Create and maintain Power BI dashboards for delivery service data and cost tracking + Leverage AI tools for data automation and process optimization + Prepare reports and analyses for monthly and quarterly business reviews with third parties + Maintain and communicate all financial data related to delivery services **Experience & Education Requirements:** + Bachelor's degree required; preferably in Supply Chain or related field. + 5+ years of professional experience in Supply Chain, Logistics, and third-party warehousing strongly preferred. + Proficiency in Microsoft Word, PowerPoint, and Excel (intermediate level or higher) + Familiarity with Power BI for data visualization and reporting + Experience with ERP (Enterprise Resource Planning), OMS (Operational Management Systems), and TMS (Transportation Management System) systems + Exceptional problem-solving skills with strong attention to detail + Strong administrative and reporting capabilities + Effective influencing and stakeholder management skills + Ability to thrive in challenging situations and under pressure + Excellent communication and interpersonal skills + Strong decision-making abilities and ability to work independently + Results-driven with a strong service orientation and organizational/planning skills + Ability to manage time effectively and adhere to deadlines + Meticulous attention to detail The approximate pay range for this position is $115,000.00 to $125,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) (******************************************** It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at ********************************** . Job Requisition: 376857
$39k-52k yearly est. 5d ago

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Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service supervisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 3d ago
Service Manager
Theater Outsource
Service supervisor job in New York, NY
Service Manager - AV Systems & Client Support Compensation: $80,000-$95,000 + incentives Employment Type: Full-Time, Exempt Our client is seeking an experienced Service Manager to lead and grow their AV service and preventative maintenance programs. This role owns day-to-day service operations, technician management, and client relationships while driving recurring service revenue and operational excellence. The Service Manager serves as the central link between clients, technicians, project teams, and leadership in a fast-paced, service-driven environment. Responsibilities Develop, manage, and grow service and preventative maintenance agreement programs Drive recurring service revenue through renewals, upsells, and new client relationships Oversee daily service operations including intake, prioritization, scheduling, escalation, and resolution Manage and support service technicians, schedules, performance, and field activity Partner with leadership on technician training, development, and accountability Serve as the primary point of contact for service clients, providing clear communication on scope, timelines, and resolution Track service KPIs including response times, utilization, and job progress Maintain accurate service documentation, work orders, and billing records Identify and implement process improvements to increase efficiency and service quality Promote a culture of responsiveness, accountability, and client satisfaction Qualifications 5-10+ years of experience in commercial AV service, technical operations, or service management Strong working knowledge of AV systems and troubleshooting (control, DSP, audio/video, conferencing, networking) Experience managing service programs, maintenance agreements, and technician teams Strong organizational skills with the ability to prioritize in a fast-paced environment Clear, professional communication skills and strong sense of ownership Proficiency with ticketing systems, Microsoft Office, Google Workspace, and Excel High School Diploma required; Associate's Degree in AV Technology or Operations preferred CTS, CTS-I, or CTS-D certification preferred Benefits Medical, Dental, Vision, and Life Insurance Paid Time Off Bonus Incentives About Theater Outsource TheaterOutsource.com is the entertainment industry's dedicated recruiting partner - connecting top-tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology. We work with manufacturers, integrators, and production companies nationwide - delivering permanent placements with no upfront cost and a 90-day guarantee. We deliver the Talent. ***************************
$80k-95k yearly 2d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Service supervisor job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr
$69k-134k yearly est. 2d ago
Evening Fleet Supervisor - College H.U.N.K.S. Hauling Junk and Moving in Bohemia, NY
College Hunks Hauling Junk and Moving 3.6
Service supervisor job in Bohemia, NY
$22-$25 per hour pending experience Can accrue up to 60 hours of PTO per year Health benefits for full time employees Advancement opportunities - Fast growing company Are you a jack-of-all trades? Do you have mechanical experience but don't want to work in a shop? Do you have home services experience but want to grow to the next level? Is working security too boring? Are you a night-owl? If you answered YES to any of the above questions, keep reading! College H.U.N.K.S. Hauling Junk & Moving of Long Island is seeking an Evening Fleet Supervisor based in Bohemia. Hours are 3pm - 11pm (some days are later, stay until all teams have returned), 5 days/week INCLUDING SATURDAY. (Sunday OFF/1 Weekday OFF - Saturday is a must). The right candidate for this position can work independently to solve problems and can easily get along with different personalities. We need someone who is responsible and can be trusted to ensure our quality standards do not falter towards the end of the day. Duties: Perform daily inspections and perform minor repairs (based on ability/experience) to ensure trucks are ready to go out the next day Troubleshoot road service issues & field logistics with drivers Work with move and junk removal teams as they return to the office to ensure proper equipment check-in Be supportive and welcoming to teams as they return to the office after a long day Coordinate truck repairs with dispatch managers & local vendors Effectively communicate & work as a team with Management as well as drivers in a professional and clear manner. Experience & Skills: Good driving record and valid driver's license is required (CDL not necessary) General computer skills needed, as well as a working knowledge of common computer programs including Excel, Word, and Outlook. Ability to work during evenings, 3pm - 11pm Must be able to lift up to 75 lbs for an extended period of time Must enjoy contributing to a great company culture, world class customer service and helping others Ability to stay organized and multi-task while ensuring all Knowledge of DOT trucking requirements (PREFERRED) Mechanical experience (PREFERRED) Commercial driving experience (PREFERRED) Home Services Experience and/or Field Management Experience (PREFERRED)
$22-25 hourly 5d ago
Operations Supervisor
Holderness & Bourne
Service supervisor job in Armonk, NY
Reports to: Operations Manager Holderness & Bourne is a fast-growing premium men's golf apparel brand recognized for its timeless design, elevated quality, and modern take on classic style. We are committed to crafting apparel that blends performance, sophistication, and comfort meeting the needs of discerning customers both on and off the course. Our team is passionate, collaborative, and dedicated to excellence across all aspects of design and development. To support the company's growth, we are seeking an Operations Supervisor who will oversee the Night Shift Operations. Reporting to the Operations Manager, this role will lead a shift supporting the embellishment, fulfillment, and distribution of products to meet our client's and customer's needs. Key Responsibilities Production Management § Create and execute a daily shift plan, assign labor appropriately, and address production barriers to meet production goals. § Lead daily pre-shift meetings, communicating clear updates and announcements to the team. § Monitor the order pipeline to ensure that order due dates are adhered to. § Oversee the picking, preparing, embellishment, finishing, and shipments of client and customer orders. § Assess process flows to identify waste, suggest and implement process improvements to improve operator efficiencies. § Ensure orders are fulfilled on time in full. Ensure that order shorts are communicated effectively to the operations and customer service leadership teams. Safety § Ensure OSHA safety standards are met. § Maintain a clean, organized shop floor (5S standards). § Ensure all safety and compliance training is completed, and safety protocols are adhered to. Team Leadership § Supervise, train, and mentor production and warehouse associates. § Conduct performance reviews and manage shift scheduling/attendance. § Ensure all team compliance training is met. § Foster a positive, high-energy culture focused on teamwork and efficiency. Qualifications § Bi-Lingual, Ability to speak both English and Spanish. § Bachelor's degree in operations management, Industrial Engineering, or related field. § 3-5 years of experience in a production, distribution, or warehouse fulfillment environment. Experience in embroidery a plus. § Experience with shop floor and/or warehouse management systems technology. § Experience with leading, training, and developing warehouse associates. § Proficient in Microsoft Office and similar software. Salaries & Benefits § Competitive annual salary ranging from $70 - $80K based on experience. § Additional performance-based compensation. § Full medical, dental, and vision insurance coverage. § 401(k) with employer match. § Employee discounts on our premium golf apparel. Other § This position will be based at our headquarters at 12 Labriola Court, in Armonk, New York. § Interested candidates can apply by sending a resume and cover letter to ******************.
$70k-80k yearly 2d ago
Madeo: Senior Account Supervisor
The10Minutecareersolution
Service supervisor job in New York, NY
We're hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities. You should have at least 7 or more years of related experience across project and account management. We're a distributed workforce working remotely (EST 10am - 6pm). Bonus if you live in NY/Brooklyn, but not required. We're open to candidates with higher levels of experience; this is not an entry level or junior position. If you consider yourself more of a Project Manager, please consider applying to our Basic Software. We may open a separate round for a Project Manager soon, but it is not open yet and will begin with reviewing candidates there. What we're looking for Client partnership: You've demonstrated the ability to partner with clients and your team on tasks and ongoing retainers; from successful completion to expanding a client partnership. New business focus: You're skilled at overseeing proposals, meetings with potential clients, and are genuinely interested in growing this area with a supportive team. Project management background: You have experience managing medium to large digital creative projects-especially websites-in a relevant business setting, enabling you to be a successful account supervisor and collaborator to project managers. Nonprofit experience: You've worked with progressive organizations among your clients-nonprofits, foundations, and cultural institutions-or have a demonstrated interest in social impact. Strategy background (a plus): Prior experience advising clients on digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work is carried out by strategists on the team. Curiosity about the discipline: You are interested in contributing to our agency's account management standards, documentation, guides, etc., recognizing that account management is a team effort. Benefits & Compensation Starting salary $80,000 to $100,000, commensurate with experience and may be adjusted based on location, with 5% to 20% additional compensation described below. Up to 5% additional earnings via 401(k) employer match (after 3 months of employment). 10% to 15% of additional discretionary earnings via year-end revenue sharing and bonuses. Health, dental, and vision insurance coverage. Commuter benefits. Employer-matched donations to causes you care about. Flexible PTO along with federal and team-wide days off. Remote work with occasional opportunities to meet in person. Investment in onboarding, training, and your career development. Room for growth toward Affiliate Director and Director-level roles. How to Apply Please apply on our website to learn more about compensation and to begin the process. We invite you to learn about our culture, projects, and approach by reviewing case studies on our site. #J-18808-Ljbffr
$80k-100k yearly 6d ago
Lead Supervisor II for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Service supervisor job in New York, NY
Coach - Lead Supervisor - Brooklyn, NY Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. This role is an integral part of the store's overall success, modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. Responsibilities Understand organizational objectives and make decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values. Endorse, model and develop the team to deliver Coach's Selling and Service expectations. Enforce sales strategies, initiatives and growth across all categories. Work with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results. Leverage floor supervisor assignment responsibilities to deliver strong metrics; remain results driven, including through team selling and selling to multiple customers. Hold sales team accountable for personal sales. Maximize clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitor process over time to achieve business goals and objectives. Build credibility and trust with team, as well as customers - serving as a personal fashion advisor to deliver business results. Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives). Develop both self and individual product knowledge skills and remain aware of current collections. Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth. Regularly provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s). Manage daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively. Demonstrate strong business acumen. Interact and communicate with supervisor(s) on a regular basis; be adaptable and flexible; maintain a calm and professional demeanor. Maintain interior and exterior upkeep of the building with partnership from the corporate office. Use all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary. Adhere to all applicable Coach retail policies and procedures including POS and Operations procedures. Leverage Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals. Drive for Results: Can be counted on to exceed goals successfully. Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers. Creativity: Comes up with a lot of new and unique ideas. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Learning on the Fly: Learns quickly when facing new problems. Perseverance: Pursues everything with energy, drive and a need to finish. Dealing with Ambiguity: Can effectively cope with change. Strategic Agility: Sees ahead clearly. Building Effective Teams: blends people into teams when needed. Managerial Courage: doesn't hold back anything that needs to be said. Qualifications Experience: 1‑3 years of retail experience (cashier/stock/sales) preferably in a luxury retail service environment. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, mobile POS and internet), walkie‑talkie, price and product release sheets. Physical: Ability to execute at a fast pace; lift up to 25 lbs and sometimes up to 50 lbs; climb, bend, kneel and maneuver the sales floor. Schedule: Ability to work a flexible schedule, including nights, weekends, holidays and high‑traffic retail days. Legal & EEO Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on applicant qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status or any other legally‑recognized protected basis. Compensation Base pay range: $17.00 - $23.50 hourly. Benefits Health benefits (medical, dental, vision), life insurance, disability insurance. 401(k) plan and paid time off. Eligible employees will receive discounts on certain products and incentive compensation. Contact & Work Setup Visit Coach at ************** Work Setup: Hourly. #J-18808-Ljbffr
$17-23.5 hourly 3d ago
Field Supervisor, In-Home Services
AHRC 3.9
Service supervisor job in New York, NY
AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neurodiverse to lead full and equitable lives. Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism. The annual salary for the Field Supervisor, In-Home Services position is between $45-$50k plus a very generous benefits package including: FULL MEDICAL PAID BY EMPLOYER, dental, and vision plan; generous paid time off, 403B, tuition reimbursement and other benefits. ESSENTIAL RESPONSIBILITIES •Oversee Community Habilitation, In-home Respite, Bridges to Health and Traumatic Brain Injury services for assigned caseload of 50 - 60 individuals. Assess needs of individuals referred for services and development, implementation, monitoring and reassessment of service plans, as appropriate and necessary. Maintain accurate program records and ensure timely submission of all required program documentation. Maintain communication with individuals' family members or advocates, as well as with Service Coordinators and administration regarding progress. Provide support and supervision to direct care staff assigned to caseload. •Conduct home visits in accordance to departmental policy, observing interactions between direct care staff and individuals receiving services to ensure plans are properly implemented. •Identify and address areas where staff development is needed and provide on-site coaching and training whenever needed. Communicate with Training Coordinator regarding staff training needs that cannot be addressed in home setting. Participate in employment process, orientation, training and performance evaluation of direct care staff. •Participate in weekly staff meetings and remain available for assignment to work on special departmental or programmatic projects as needed. Maintain professional and pleasant attitude toward people we support and their families, co-workers and other professional contacts. Conduct other responsibilities as assigned. QUALIFICATIONS •Bachelor's Degree and 2-3 years supervisory experience in home care field or 4-5 years of direct work experience plus 1-2 years supervisory responsibilities required. Strong computer and statistical reporting skills essential. Demonstrated ability to communicate effectively with broad range of stakeholders and in writing. Competency in working in fast paced and rapidly changing environment, with ability to make prudent and independent decisions as warranted and be accountable for ensuring high quality services to individuals supported. Willingness to travel to home sites required. Bilingual language skills a definite plus.
$32k-40k yearly est. 60d+ ago
Supervisor of Runaway & Homeless Youth Services
The Door 4.1
Service supervisor job in New York, NY
Supervisor of Runaway & Homeless Youth Services Supervisor: Director of Runaway &Homeless Youth Services The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. The Supervisor will aid with oversight of the daily functioning of the drop-in center, as well as the direct supervision of 6 Case Managers, 1 Benefits & Housing Coordinator, and BA level interns. Responsibilities: Supervise provision of case management services to at least 2000 runaway, homeless, and at-risk youth annually. Meet with Director of RHY Services regularly to define and shape the direction of the program. Serve as liaison between program staff and Director. Assist in recruitment, training and evaluation of case management staff. Develop & implement new program activities, including Saturday drop-in hours, as suggested by Director. Assist with data collection, programmatic grant compliance and reporting. Recruit, train, and supervise BA level drop-in assistant interns. Support RHY program by assisting with behavior management of drop-in space, as well as basic needs services when needed. Develop and implement continuous quality improvement to improve programmatic performance. programmatic activities. Attend and participate in all programmatic and agency-wide meetings and trainings. Implement and support all agency policies and decisions as defined by management. Represent The Door at outside events and functions as needed. Any other activities as defined by the Director. Qualifications: Master's degree in social work or related field; SIFI certification or ability to obtain SIFI certification, if applicable. Knowledgeable of and ability to apply positive youth development principles to working with young people. Experience with urban homeless youth and LGBTQ population, including assessment, counseling, and crisis management, demonstrated by a minimum of 3 years of service delivery. Minimum of 2 years supervisory experience if applicable. Experience managing City, State and Federal grants is strongly preferred but not required. Excellent communication skills Work Schedule: Full time, Tuesday 7:00 am - 3:00 pm, Wednesday & Thursday 11:00 pm to 7:00 am, Friday & Saturday 3:00 pm to 11:00 pm Salary: $65,000 - $70,000 annually Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred. COVID -19 POLICY The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
$65k-70k yearly 16d ago
Clinical Services Supervisor (Registered Nurse) - East New York
Advantagecare Physicians 4.5
Service supervisor job in New York, NY
AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position * The Clinical Services Supervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams. * The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows. Principal Accountabilities * Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY). * Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions. * Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures. * Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions. * As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes. * Interface with physicians, all staff members as it relates to care team process. * Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations * Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery. * Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame. * Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department. * Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations. * Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care. * Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures. * Support staff in clinical decision-making, case reviews, and implementation of best practices. * Collaborate with providers and specialty teams to enhance service delivery and patient experience. Qualifications Education, Training, Licenses, Certifications * Bachelor's degree; Additional years of related experience may be used in lieu of Degree * Current Licensure as an RN in the State of New York Relevant Work Experience, Knowledge, Skills, and Abilities * Current Licensure as an RN in the State of New York. * Management experience preferred but not required. * Current BLS and ACLS. * Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role. Additional Information * Requisition ID: 1000002756 * Hiring Range: $94,000 - $115,000
$94k-115k yearly 60d+ ago
Field Service Supervisor
Hifyve
Service supervisor job in Freeport, NY
Job Description HVAC Field Service Supervisor Salary: $130,000 - $160,000 We are seeking a highly skilled HVAC Field Service Supervisor to support and lead a team of 15 commercial HVAC technicians. This role is heavily field-based- not an office position -and requires a hands-on leader who can coach technicians, resolve issues in real time, and run service calls independently when needed. Responsibilities Provide daily field supervision, support, and mentorship to a team of 15 commercial HVAC service technicians. Assist technicians in diagnosing, troubleshooting, and resolving issues over the phone and on-site. Perform service calls independently when necessary, ensuring high-quality workmanship and customer satisfaction. Conduct field visits to assess job progress, verify work quality, and provide technical guidance. Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule demands. Ensure compliance with safety standards, company procedures, and industry best practices. Support training, onboarding, and skill development across the service team. Communicate effectively with customers, management, and team members regarding job status and service needs. Qualifications 2+ years of supervisory experience in HVAC or 8+ years as a Lead HVAC Technician. Strong commercial HVAC troubleshooting and technical diagnostic skills. Ability to coach and guide technicians both remotely and in the field. EPA Universal Certification required; additional licenses a plus. Excellent communication, leadership, and customer-service skills. Valid driver's license and ability to work in a fast-paced, field-focused role. Strong organizational skills with the ability to manage multiple priorities daily.
$42k-70k yearly est. 17d ago
Field Service Supervisor- Northeast US
Orange Ev LLC
Service supervisor job in New York, NY
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution. We are searching for a technically minded professional with administrative, and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below and other items as the company and position advance. Position Responsibilities Supervisory Role Build Relationships with all Technicians and Customers Lead new Technician Hiring Perform annual reviews and performance coaching Manage regional service budget Review Technician Expenses and PTO Daily Work Scheduling and Reporting Manage Open Tickets Dispatch and schedule Technician work Review and input Closed Ticket information Parts and Inventory Assist Technicians and Customers with parts identification and sourcing Request Estimates and Invoices Request Field Parts Shipments Organize quarterly field inventory Technical Support Provide Technical and logistics support to Regional Technicians Customer Interface Serve as the first call for regional customer Warranty and Non-Warranty requests Work with customers to track and schedule PM services Promote maintenance labor and parts sales Leadership Team Participate in both Technical and Non-Technical Leadership meetings Position Qualifications Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles Supervisory Experience Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules Ability to set and prioritize goals and achieve them per a schedule Strong written and verbal communication skills Proficiency with Microsoft Office (PowerPoint, Excel, Word) Bachelor's degree or equivalent experience Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
$42k-70k yearly est. Auto-Apply 14d ago
Supervisor, Material Services
TTM Technologies, Inc.
Service supervisor job in Farmingdale, NY
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at *********** Summary Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties. Essential Duties & Responsibilities * Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities * Coordinates priorities and balanced flow of material to and from the manufacturing floor * Prepares purchase requisitions for department supplies * Studies schedules and estimates worker hour requirements for completion of job assignments * Interprets company policies to workers and enforces safety regulations * Interprets job orders and assigns duties * Establishes or adjusts work procedures to meet production schedules * Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures * Suggests changes in working conditions and use of equipment to increase efficiency * Analyzes and resolves work problems or assists workers in solving work problems * Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement * Generate and Maintain performance metrics * Balance employees between departments to support volume increases * Process and monitor receipts of both customer and government owned material and crates Supervisor Responsibilities * Directly supervises 5-10 employees in material handling * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems * Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments * Ability to work independently with next level of management off site * Performs other duties as directed * Attend stand up meetings to understand and flow down departmental demands * Performs other duties as directed Skills * High school diploma, 2-year degree preferred * 10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience * Ability to interact with varying levels of management, subordinates and co-workers as needed * Ability to effectively manage others in a fast paced and highly visible area * Ability to multitask and be flexible * Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention * Knowledge of PC's and software like Microsoft Office * Ability to schedule and prioritize packaging jobs and workload * Must be able to pass a background investigation to obtain security clearance * Ability to interpret Military Standards for packaging instructions * Oracle experience a plus #LI-PG1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $58,467 - $97,444 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$58.5k-97.4k yearly Auto-Apply 6d ago
Supervisor, Material Services
Ttm Technologies
Service supervisor job in Farmingdale, NY
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at *********** Summary Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties. Essential Duties & Responsibilities Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities Coordinates priorities and balanced flow of material to and from the manufacturing floor Prepares purchase requisitions for department supplies Studies schedules and estimates worker hour requirements for completion of job assignments Interprets company policies to workers and enforces safety regulations Interprets job orders and assigns duties Establishes or adjusts work procedures to meet production schedules Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures Suggests changes in working conditions and use of equipment to increase efficiency Analyzes and resolves work problems or assists workers in solving work problems Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement Generate and Maintain performance metrics Balance employees between departments to support volume increases Process and monitor receipts of both customer and government owned material and crates Supervisor Responsibilities Directly supervises 5-10 employees in material handling Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments Ability to work independently with next level of management off site Performs other duties as directed Attend stand up meetings to understand and flow down departmental demands Performs other duties as directed Skills High school diploma, 2-year degree preferred 10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience Ability to interact with varying levels of management, subordinates and co-workers as needed Ability to effectively manage others in a fast paced and highly visible area Ability to multitask and be flexible Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention Knowledge of PC's and software like Microsoft Office Ability to schedule and prioritize packaging jobs and workload Must be able to pass a background investigation to obtain security clearance Ability to interpret Military Standards for packaging instructions Oracle experience a plus #LI-PG1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $58,467 - $97,444 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$58.5k-97.4k yearly Auto-Apply 6d ago
Employment Services Supervisor
Easterseals 4.4
Service supervisor job in New York, NY
The Employment Services Supervisor manages the Employment Services staff, including Job Developers, Job Prep and Placement Coordinators, and Retention Specialists, to ensure full compliance with contractual expectations, policy, and practices for all participants. This also includes the formulation and implementation of policy, compliance with standards and contractual requirements, and direct oversight of program performance. Your Responsibilities Will Include: Provide day-to-day management of all services and activities of Employment Services in the WeCARE program. Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability to ensure the effectiveness of the services provided to participants and that department job placement and retention goals are achieved. Work closely with leadership in other departments, including Case Management, to ensure the best services for program participants and the highest possible outcomes. Exercise discretion and independent judgment on matters of significance as they relate to vocational rehabilitation staff services and programs. Ensure professional standards of Employment Services staff are maintained. Coordinate employment service activities by outlining employment methods and setting priorities. Develop employer relationships and provide employment services to program participants. Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment. Evaluate and verify staff performance, including professionalism and goal achievement. Identify vocational staff training needs and ensure training is obtained. Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA. Ensure that all required statistical data and reports are prepared accurately and submitted promptly. Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress. Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices. Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed. You'll be a Great Fit For this Role If: Bachelor's Degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required. Master's Degree preferred. Minimum 2 years' experience working with economically disadvantaged and/or social service programs. Or an equivalent combination of related education and experience Compensation $64,350-$67,000 per year Equal Opportunity Employer
$64.4k-67k yearly Auto-Apply 60d+ ago
Supervisor - Clinical Services
Mercyfirst
Service supervisor job in New York, NY
REPORTS TO: Director of Clinical Services DEPARTMENT: Clinical Services SCHEDULE: Full-Time / Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: The children/youth in these specialized group homes have experienced serious trauma, often including physical and emotional abuse, neglect, and abandonment. With only a few children/youth in our group homes, we give individual attention and focus on providing a wide array of intense services, clinical therapies, and appropriate reaction opportunities in a home-like setting where they can thrive. Our goals are to help our children/youth heal from the past while learning the skills needed for their future. We provide 24/7 care for the children/youth in these programs. POSITION SUMMARY: Under the supervision of the Director of Clinical Services, the Supervisor of Clinical Services will ensure that clients in the MercyFirst residential settings across Long Island receive appropriate clinical services and that these services are appropriately documented. REQUIRED QUALIFICATIONS: Licensed clinician, including but not limited to Licensed Master of Social Work, Licensed Mental Health Counselor or Licensed Creative Arts Therapist Valid NYS Driver's License with a satisfactory driving record. Three years' related experience in clinical services for children and families. Proficiency in MS Word, Excel, Access, Outlook. Experience. Knowledge of child/adolescent growth & development and families including child/adolescent development stages and family dynamics. Experience in the child welfare field preferred. Complete attendance records accurately. Manage time effectively. Successfully complete all the required training. Understanding and willingness to commit to the agency's Mission, core values, Sanctuary commitments and Social Justice. RESPONSIBILITIES: Supervise staff and interns according to the scope of practice and in compliance with applicable laws, rules and regulations to include NYSED where applicable to maintain a safe and secure environment for clients. Collaborate with the Treatment Team members to establish treatment goals for youth/children utilizing historical and current information available. Review treatment recommendations. Maintain a small caseload. Work collaboratively with other internal departments including but not limited to Medical Office, Care Management, Case Planning, etc. and external providers including but not limited to hospitals. Provide quality oversight of assigned programs and drive program development initiatives with assigned programs. Develop and provide psychoeducation and training to parents and staff to improve the delivery of services and outcomes. Provide emergency and after-hours behavioral health consultation including de-escalation. Ensure required documentation for all case actions (clinical notes) are completed within established timeframes to allow for appropriate billing. Maintain appropriate professional boundaries with clients and staff. Hire, train, supervise and evaluate all assigned staff. Demonstrate competency in child development. Model and maintain appropriate boundaries. Other duties as assigned. BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required) • 403B retirement benefits • Employer-paid life insurance and long-term disability insurance • Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked) • Free employee assistance program through National EAP • Insurance discounts for our staff and their families • Trainings to support professional and personal development • Employee wellness program • Employee recognition activities Salary: $75,000 Per Year Hiring Incentive of $1,000 after 500 worked hours. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
$75k yearly 60d+ ago
Supervisor of Family Services
African American Planning Commission
Service supervisor job in New York, NY
Reporting Relationships: The Supervisor of Family Services report to the Assistant Program Director. The Supervisor of Family Services, under the direction of the Assistant Shelter Director and with latitude for independent judgement, is responsible for managing a comprehensive program of social services to stabilize battered families, strengthen their independent living skills and ensure their expeditious and successful placement into permanent housing. The Supervisor of Family Services is responsible for the effective management and supervision of social service staff responsible for case management, crisis intervention, rehousing and support services for battered women and their children. Additionally, the Family Service Supervisor is responsible for maintaining liaison with appropriate agencies and institutional resources. The Supervisor of Family Services must understand domestic violence issues, administration and supervisory experience in a residential setting. He/she is responsible for enhancing the social service department by responding to grants and RFPs that would enhance client services. Principal Duties and Responsibilities: Under the general supervision of the Assistant Program Director, Supervisors of Family Services are expected to perform the following duties and responsibilities. Initiates, implements and monitors social service policy and supervises Case Management services, through case work supervision to ensure uniform quality of services and compliance with regulatory agencies. Recruit, train, supervise, evaluate, and motivate personnel to develop a team of informed professional staff in the areas of: Case Management, Domestic Violence Counselor, Housing/Entitlement Specialist and Social Service paraprofessional. Intervene or direct staff interventions in difficult or crisis situations to resolve situations effectively and model intervention techniques for subordinate staff. Administer the development and implementation of relocation goals and strategies to enhance families' opportunities for obtaining permanent housing. Oversee facilities and discharge intake process individual and group session counseling. Coordinate an interagency network of on-site and off-site services to assure families' receipt of adequate medical, nutritional, educational and specialized mental health assistance. Oversee the timely collection, preparation and analysis of programmatic data to respond to the reporting requirements of the department and outside regulatory agencies. Develop and implement social service policies and procedures to guide and direct the provision of services. Performs other related duties as may be requested. Qualifications Minimal Qualifications: Degree Requirements: Master's Degree in an appropriate social service field (Social Work, Psychology, or another acceptable field), At least (4) years of appropriate social work experience, of which two (2) years must have been in a supervisory capacity, as well as experience with clinical interventions with families and disadvantaged populations. Experience in residential care settings with high-risk families, fluency with group work practice, and knowledge of family dynamics and therapy, substance abuse, housing programs, and advocacy, the homeless family system in NYC and client entitlements and Tier II regulations are necessary. Bilingual (Spanish) is desirable. Other Qualifications: Strong verbal and interpersonal communication skills with focus on providing excellent client services. Strong written communication skills and ability to complete reports, as assigned Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors. Ability to exercise good judgment and apply problem solving skills. Experience working collaboratively in a team oriented and outcomes focused environment. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals' competencies, education/professional certifications, qualifications/experience and performance in the role. Compensation The base salary compensation range being offered for this role is $73,812. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision • Commuter Benefits • Employee Assistance Program • Paid Holidays, Annual Paid Time Off (23 days) • Life Insurance • Long Term Disability • Retirement Benefits Plan (403B) • You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.
$73.8k yearly 16d ago
Peer Services Supervisor
Heartshare Human Services of New York 4.3
Service supervisor job in New York, NY
The Peer Services Supervisor provides day-to-day leadership and supervision to Peer Specialists and related roles within the Peer Support program and carries a direct clinical caseload within the MHOTRS clinic. This role delivers psychotherapy and conducts intakes for new patients, integrates peer services with clinical care, and ensures quality, compliance, and person-centered outcomes. The Peer Services Supervisor reports to the Senior Behavioral Health Officer. Primary Responsibilities and Essential Functions of the Position: Program Leadership & Supervision Provide weekly 1:1 supervision and group supervision to Peer Specialists and other assigned staff; ensure role clarity and purposeful self‑disclosure consistent with recovery-oriented practice. Coach peers on documentation quality (person-centered, strengths-based, start/stop times), boundary management, field safety, and crisis escalation protocols. Coordinate multidisciplinary case conferences; ensure peer interventions are reflected in treatment plans and progress notes. Maintain coverage plans and back-up supervision; complete performance evaluations and individualized development plans. Support workforce development: onboarding, Academy of Peer Services coursework, credential maintenance (NYCPS/FPA-C/YPA-C), and mentorship. Clinical Services (Caseload & Intakes) Carry a defined caseload within the MHOTRS clinic; provide evidence-informed psychotherapy appropriate to license and scope. Conduct diagnostic evaluations/intakes for new patients; formulate person-centered treatment plans and coordinate warm handoffs to Peer Support. Deliver services on-site, via telehealth, and in approved community settings; ensure timely follow-up after crises or transitions. Document all encounters in the EHR within required timeframes; ensure medical necessity and alignment to OMH Part 599 standards. Operations, Quality, and Compliance Ensure compliance with OMH and Medicaid requirements for Peer Support and clinic services (e.g., documentation standards, co-sign requirements for pre-admission peer contacts, 15‑minute unit logic for H0038 where applicable). Partner with Billing/Revenue Cycle to monitor denials and improve clean-claim rates; participate in denial huddles and corrective actions. Support incident reporting and quality improvement; participate in audits, chart reviews, and outcomes monitoring. Qualifications Master's Degree (MSW) required Current NYS license (LMSW or LCSW) required Minimum 3-5 years of post-licensure clinical experience providing psychotherapy and conducting intakes in outpatient/community mental health required At least 2-3 years of staff supervision or leadership, ideally within programs that include Peer Specialists Demonstrated commitment to recovery-oriented, person-centered care and effective collaboration with peers/individuals with lived experience Strong documentation/EHR skills; familiarity with OMH Part 599 requirements and Medicaid billing practices Experience supervising peer roles (NYCPS, FPA-C, YPA-C) and integrating peer services into multidisciplinary teams Training in suicide prevention, crisis response, harm reduction, and LGBTQ+ affirming practice Bilingual/bicultural skills reflective of the communities we serve Benefits At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: Rewarding Work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee Appreciation Programs and Events. Tuition Assistance Program. Professional Development opportunities. Wellhub Discount Verizon Wireless Discount. BJs Membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to *********************. About Heartshare Who WE ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, please visit our website at ****************** or Follow us on Twitter LinkedIn YouTube Instagram Facebook HeartShare Human Services of New York | Homepage HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
$36k-46k yearly est. 16d ago
Member Services Supervisor
Larchmont Yacht Club 3.0
Service supervisor job in Larchmont, NY
Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation About Larchmont Yacht Club Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence. Position Overview The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience. This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment. Key Responsibilities Member & Guest Services Greet members and guests warmly, providing a personalized and professional experience. Manage guest check-ins, check-outs, and reservations with accuracy and care. Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service. Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination. Address and resolve member concerns promptly and with discretion, ensuring satisfaction. Front Desk & Operations Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service. Manage same-day and future reservations, cancellations, and updates. Maintain current knowledge of club events and activities to assist members effectively. Operate the club's property management system (PMS) accurately and efficiently. Handle cash and credit transactions in compliance with club policy. Maintain a polished, organized, and welcoming front desk and lobby environment. Prepare and distribute daily event and function sheets to ensure all departments are informed. Promote a culture of professionalism, accountability, and hospitality within the member services team. Retail Management Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests. Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts. Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences. Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items. Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling. Train and oversee retail staff or seasonal associates to uphold the club's service standards. Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results. Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality. Communication & Coordination Answer and direct phone calls professionally, providing accurate information. Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations. Attend meetings and training sessions to stay informed of club policies, events, and best practices. Support administrative needs across departments, fostering teamwork and consistency in service. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred. Experience in retail management, including inventory control, ordering, and visual merchandising, preferred. Supervisory experience in scheduling and managing service or support teams strongly preferred. Proficiency with PMS, Microsoft Office, Google Suite, and POS systems. Strong multitasking skills and the ability to remain calm and professional under pressure. Excellent verbal and written communication skills. A polished, professional appearance and demeanor consistent with the club's culture. Ability to take initiative while working collaboratively within a team. Familiarity with basic accounting and cash handling preferred. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs), and reaching may be required. Comfortable working in a dynamic, high-touch hospitality setting. Schedule & Availability Flexibility required: shifts may include mornings, evenings, weekends, and holidays. Limited time off during peak seasons to maintain the club's exceptional service standards. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Join a professional, close-knit, service-driven team. Enjoy a scenic waterfront workplace with engaged and appreciative members. Opportunities for career growth and professional development within the hospitality and private-club industry. Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
$28-31 hourly 16d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Islip, NY?

The average service supervisor in Islip, NY earns between $45,000 and $122,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Islip, NY

$74,000

$45,00010%

$74,000Median

$122,00090%

What are the biggest employers of Service Supervisors in Islip, NY?

The biggest employers of Service Supervisors in Islip, NY are:

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Service supervisor jobs in Islip, NY - 1,285 jobs

Delivery Services Lead

Industrial Customer Service Supervisor

Service Manager

Care Team Lead - Home Health (Brooklyn)

Evening Fleet Supervisor - College H.U.N.K.S. Hauling Junk and Moving in Bohemia, NY

Operations Supervisor

Madeo: Senior Account Supervisor

Lead Supervisor II for - Brooklyn, NY, US - location

Field Supervisor, In-Home Services

Supervisor of Runaway & Homeless Youth Services

Clinical Services Supervisor (Registered Nurse) - East New York

Field Service Supervisor

Field Service Supervisor- Northeast US

Supervisor, Material Services

Supervisor, Material Services

Employment Services Supervisor

Supervisor - Clinical Services

Supervisor of Family Services

Peer Services Supervisor

Member Services Supervisor

Learn more about service supervisor jobs

How much does a service supervisor earn in Islip, NY?

What are the biggest employers of Service Supervisors in Islip, NY?