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12 Service Supervisor Resume Examples

Five Key Resume Tips For Writing A Service Supervisor Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Service Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Service Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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What Should Be Included In A Service Supervisor Resume

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1. Add Contact Information To Your Service Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Service Supervisor Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Service Supervisor Resume Relevant Education Example #1
Bachelor's Degree In Marketing 2014 - 2016
University of Cincinnati Cincinnati, OH
Service Supervisor Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Strayer University Washington, DC
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3. Next, Create A Service Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Service Supervisor Skills For Resume

  • Facility Skills

    A facility is a location where different operations take place. For example, military and athletic events take place in military and sports facilities. In a nuclear test facility, physicists focus on nuclear research. We can use the word to refer to structures, buildings, and resources that individuals offer for a specific function. Shopping facilities, for instance, are locations where we can purchase goods. Medical facilities may refer to either medical devices or a physical structure. A facility can be used to describe an installation or any other building which is a location where something can be done. It can also be an example of a commercial or administrative building such as a resort, school, office facility, sports stadium, or convention center.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Safety Procedures Skills

    Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • Professional Development Skills

    Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

  • Direct Supervision Skills

    Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

  • Emergency Skills

    An emergency is a situation or condition that poses a great risk to the health, wealth, or property of someone. An emergency can be affecting the health of a person, like a heart attack, or it may even be a natural disaster, e.g. an earthquake. Emergencies can take place at home or at workplaces and they need immediate intervention to prevent the danger.

Top Skills for a Service Supervisor
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Service Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Project Engineer
Dell
  • Developed multiple Standard Operating Procedures for Facilities organization to provide consistent building standards throughout North America.
  • Managed cost reduction efforts resulting in over $9 million in savings across the Optiplex and Dimension desktop platforms.
  • Advanced knowledge of Windows, Mac, and Linux operating systems.
  • Coordinated all Pro/Engineering hardware, software, and training requirements for the Commercial Engineering group and Presented team status to management.
  • Defined new ways of desktop virtualization deployment to increase integration and sales of Dell Client and Server hardware.

Work History Example # 2
Office Administrator
Staples
  • Coordinated promotional events, maintained database and ensured the delivery of quality service to clients.
  • Created PowerPoint presentations that contained customized statistical data for all client business reviews.
  • Managed products on shelves and in storage areas through Staples' inventory database system.
  • Motivated and drove customer service growth, improving the overall customer experience both in my department, and throughout the store.
  • Processed Accounts Receivables utilizing QuickBooks and Excel.

Work History Example # 3
Service Supervisor
Burlington
  • Provided assistance and communication to clients and customers.
  • Handled in store communications via written, email, and Verbal.
  • Provided guidance to Customer Service Supervisors to ensure smooth customer flow at the registers.
  • Prepared and submitted payroll on a weekly basis.
  • Managed the overall execution of all operations and receiving Store Operating Procedures.

Work History Example # 4
Service Supervisor
AT&T
  • Developed a brand identity, including a distinctive graphic style and tone, for all company communications.
  • Developed test requirements of new programs (SQL, C, Unix, general applications) and procedures.
  • Provided training and mentoring for new and existing team members on AT&T systems, products and procedures.
  • Handled all reporting, scheduling, and payroll.
  • Initiated methods and procedures to audit super large databases versus manually.

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5. Highlight Your Service Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your Service Supervisor resume:

  1. Certified Pharmacy Technician (CPhT)
  2. EPA Amusement Operators Safety Certification (EPA)
  3. Certified Management Accountant (CMA)
  4. OSHA Safety Certificate
  5. Certified Dietary Manager (CDM)
  6. Certified Food Manager (CFM)
  7. Certified Medical Interpreter - Spanish (CMI)
  8. Certified Medical Office Manager (CMOM)
  9. Food Safety Manager Certification
  10. Certified Personal Trainer

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6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Related Service Supervisor Resume Templates

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Service Supervisor Resumes FAQs

How long should a supervisor's resume be?

A supervisor's resume should be between one to two pages. The general rule of thumb is that someone with under seven years of professional experience should limit their resume to 1 page. After that, with more experience, a two-page resume is more appropriate.

What is the role of a service supervisor?

The role of a service supervisor involves overseeing and assisting customer service employees in the performance of their job duties - such as responding to customer inquiries and resolving issues or complaints.

What should be on a supervisor's resume?

What should be on a supervisor's resume includes highlights of your skills and accomplishments related to successfully overseeing staff and reaching or surpassing organizational goals. As a supervisor, you're meant to be a leader, not a follower. Your resume should reflect this and much more.

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