Director of Surgical Services
Service supervisor job in Knoxville, TN
Surgical Services Director
Full Time, 80 Hours Per Pay Period, Day Shift
Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 468 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke. We are also the region's leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients.
Department Description:
Fort Sanders Regional's extensive surgical capabilities are transforming the surgery experience for patients in East Tennessee. From the area's first robotically assisted surgery system, image-guided brain and spinal cord procedures to our hybrid operating room, Fort Sanders Regional provides patients more options and the best surgical technology available. We also offer traditional surgical options including advanced laparoscopy and day surgery procedures.
The Surgery department at Fort Sanders Regional consists of 17 operating rooms where over 10,000 procedures are performed each year. Our surgical specialties include bariatrics, cardiothoracic, colon/rectal, orthopedics, plastics, vascular, sinus, neuro, and surgical oncology.
Our staff consists of RNs, Certified Surgical Technologists, and Peri-Op / Anesthesia Techs who always work together to provide exceptional patient outcomes. Nurses in surgery work very closely with physicians to ensure our patients are safe. We have a supportive environment and an orientation tailored to your needs.
If you are passionate about putting patients first, are a great team player, and have exceptional organization skills, apply for a surgery position today!
Position Summary:
Responsible for planning, organizing, directing, coordinating and evaluating the Operating Room and Endoscopy lab, Pre-Operative Holding area, Post Anesthesia Care unit, Pre-Admission Testing and Day Surgery unit. Responsible for the preparation of departmental operations budget and capital equipment budget. Supervises all staffing issues and is responsible for the recruitment and hiring of new staff. Implement and revise department policies and procedures. Assist in the planning and budgeting for the Surgical and Ambulatory Services, as well as direct all staff annual performance evaluations. Assist the Vice President and other Directors/Managers in strategic planning.
Recruiter: Lacey Spoon || *****************
Responsibilities
Responsible for overseeing all staffing and medical staff issues, as well as human resource management. Implement and revise employee policies and procedures. Complete all required competency staff evaluations.
Develop and implement Treatment Protocols. Responsible for the standardization of care in the Operating Room, Endoscopy lab, and provides consultative for the c-section operating rooms.
Responsible for the co-management of ancillary support and Volunteer Services for Peri-Operative areas.
Participate/lead as needed on various projects (such as the Joint Commission, clinical leadership and quality improvement meetings).
Maintain established departmental policies and procedures, objectives, quality control activities, safety, environmental and infection control standards.
Assist the Vice President and other leaders in Strategic Planning.
Assist other Directors/Managers in the design of new systems and the redeployment of staff.
Implement and/or support system research projects.
Collaborate with other Directors in facilities management.
Supervise scheduling for all departments in Surgical/Outpatient Services, which includes recognition of patient, staffing, and physician issues related to the schedules.
Collaborate with clinical Directors and Managers on planning, budgeting, and compiling reports.
Responsible for all staff education at Fort Sanders Regional Medical Center Surgical Services, including oversight of peri-operative nursing and surgical technology course.
Process improvement activities and provision of required clinical instruction to meet physician and patient needs.
Evaluation of staffing patterns and competency, plus matching competency levels with clinical requirements.
Develops financial budgets and targets. Works with other leaders in implementing changes for achieving financial targets.
Acts as liaison with finance and accounting, IS, and other business directors.
Meets with system administrators, Regional Vice Presidents and others when necessary for marketing, planning, implementation, tracking, and analysis.
Assist in the resolution of medical staff issues which includes provision of data necessary to analyze problems and offer solutions.
Collaborates with administration and medical staff to identify and improve efficiency in service to patients and physicians.
Supervises maintenance of equipment so that breakdowns/accidents in surgery are prevented.
Seeks opportunities and presents proposals for process improvement in existing operations.
Maintains materials/supply budgets, manages charges, standardize equipment/supplies as possible and appropriate.
Develops physician profiles to share comparative cost, utilization, and reimbursement information with medical staff for specified products.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Perform other related duties as assigned or requested.
Qualifications
Minimum Education:
Graduate of accredited school of nursing. Master's degree, plus two (2) years managerial experience in related field or equivalent combination or educational/managerial experience desired.
Minimum Experience:
Two (2) years managerial experience in related field or equivalent combination or educational/managerial experience.
Licensure Requirement:
Current RN License required.
Correctional Food Service Lead (Swain County)
Service supervisor job in Bryson City, NC
The Correctional Food Service Lead is responsible for the preparation, cooking, serving of meals, and clean up in a correctional facility at a County Jail. This position requires adherence to strict hygiene and safety standards while working within the unique environment of a correctional institution. The role involves ensuring that meals are prepared in a timely and efficient manner and that all food service operations comply with facility regulations and health standards.
Schedule:- Mon-Sun rotating days- 4:30am-12:30pm
Key Responsibilities:
Prepare and cook meals according to menus and recipes.
Operate and maintain kitchen equipment.
Ensure food safety and proper temperatures.
Serve meals to inmates, considering portion control and dietary needs.
Distribute food promptly and accurately.
Maintain cleanliness and organization in the kitchen.
Follow sanitation guidelines and safety protocols.
Document food temperatures and portion sizes.
Interact professionally with inmates.
Other duties as assigned.
Qualifications:
High school diploma or equivalent.
Preferred experience in food service or culinary roles.
Basic cooking and food preparation skills.
Knowledge of food safety and sanitation.
Ability to follow recipes and instructions.
Strong organizational and time-management skills.
Good communication and teamwork skills.
Physical Requirements:
Ability to lift up to 50 lbs.
Capacity to stand for extended periods.
Ability to work in varying temperatures and conditions.
Other Requirements:
Pass a background check and comply with security protocols.
Ability to work varying shifts, including evenings, weekends, and holidays.
Work in a correctional facility kitchen with exposure to loud noises.
Adherence to security and safety measures.
Note: This job description is intended to provide a general overview of the responsibilities and requirements for the position. Duties and qualifications may vary depending on the specific needs of the facility.
Service Center Lead
Service supervisor job in Oak Ridge, TN
Responsible for supporting and leading multiple Service Delivery teams providing direction for sites within scope of Contractor level Management. Responsible for designated lines of services to include SLA & KPI metrics. Acts as the liaison between service lines and counterpart within the client leadership. Provides and manages escalation support as it relates to designated service line. Ensures service lines execute on all deliverables.
+ Responsible for managing a team of 20+ IT professionals at various sites delivering exceptional customer service to over 1,200 federal users.
+ Oversees incident management, problem escalation, customer fulfillment, and tiered technical support, while ensuring compliance with contractual Key Performance Indicators (KPIs).
+ maintains the technical Knowledge Base.
+ provides administrative support to team members.
+ produces detailed reports including monthly QASP metrics, weekly workstream updates, and project status reports for federal task monitors.
+ Facilitates the day to day management of customer problems/requests/issues.
+ Monitors incidents and ensures that Service Level Agreements (SLA) are met providing leadership and responsibility to address any failed SLA.
+ Identifies, recommends, and executes areas which need to be addressed by new or streamlined to include procedures, knowledge collateral, operational staffing, etc.
+ Performs follow up on incidents and escalations with customers as needed to ensure customer satisfaction.
+ Provides leadership and direction to staff as required. This includes training, evaluations, staffing, time reporting and other HR issues, as appropriate.
+ Maintains an informed status of operations by attending meetings, conferences and focus groups as appropriate.
+ Clearly defines and communicates roles and expectations to manage personnel.
+ Responsible for monitoring personnel performance and behavior, coaching, mentoring and taking disciplinary action as appropriate.
+ Recognize and value the contribution of managed staff recommending promotions, compensation, and termination.
+ Assists in developing and communicating the necessary policies, procedures, standards and processes that promote productivity and effective resource utilization.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, or equivalent relevant work experience
+ 7-10 years Personal Computer experience including customer service call centers, Command Center and Service Desk operations
+ 5+ years of experience as a Service Center manager
+ Experience with an incident tracking system (Desirable)
**Other Job Specific Skills**
+ Leadership/Management experience within IT operations and/or IT Service Management.
+ Excellent understanding of ITIL processes.
+ Strong leadership, communication, and analytical skills.
+ Experience managing multiple and differing IT operational teams.
+ Excellent ability to motivate personnel in support of government customer needs.
+ Excellent counseling / interviewing skills on order to maintain the correct staffing in support of the project with minimal turnover.
+ Ability to constantly adapt to a growing and diverse delivery operational environment.
+ Full understanding of Service Desk operations and Customer operations.
+ Ability to work with all levels of technicians, Contract Management, and Customer Management.
+ Ability to work as a contractor and understanding the contractual requirements for communication with FTE customer, contractor, and end user customer.
+ Excellent customer service skills.
+ Excellent communication and interpersonal skills.
+ Good problem solving and analytical skills.
+ Ability and desire to build additional technical skills.
+ Ability to interact effectively with Senior delivery and client leadership.
+ Ability to follow instructions to produce desired results.
+ Aptitude to multi-task workloads.
+ Ability to remain calm and courteous in periods of stress.
+ Ability to execute organizational delivery Operational directives in an independent manner providing needed updates and assistance for senior management as required.
+ Strong administrative and organizational skills.
+ Willingness to work overtime and varying hours as required.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$122k - $145k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Operations Supervisor
Service supervisor job in Knoxville, TN
**Operations Production Supervisor - Knoxville, TN** As a Operations Production Supervisor you are responsible for overall operating performance of Keurig Dr Pepper processing operations. You will work with the team to streamline efficiency of coffee flow with emphasis on safety, quality, delivery, and improving financial results.
**Shift & Schedule:** This is a full time position on **D2 Shift Friday - Sunday. 4:30am - 5:30pm.** Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as
needed.
**Compensation:** This is an exempt, salaried position paid on a biweekly cycle. Compensation is flexible and determined by the candidate's experience level.
**What you will do:**
+ Ensures a safe workplace is maintained and there is a safety mindset in all things we do.
+ Supervise up to 20 or more production employees.
+ Hires, schedules and supervises full-time staff and additional temporary staff.
+ Follows all policies, ergonomic standards and safety requirements directed by Keurig Dr Pepper and the department.
+ Oversee all process documentation and training program procedures to assure consistency of operational tasks, and the safety and cleanliness of the workplace
+ Ensures a quality product is being produced and all quality processes are being followed.
+ Works directly with Quality Control, Engineering, Maintenance, and Facilities on projects to improve quality, streamline efficiencies and reduce operating expenses
+ Tracks productivity for measured shift efficiency and improvement
+ Operates at or below the budgeted cost for production utilizing lean manufacturing procedures and cross training
+ Oversees adherence to inventory control procedures to ensure inventory accuracy goals are constantly achieved
+ Performs timely quarterly and annual reviews for all front line Keurig Dr Pepper staff
+ Responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action.
+ Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable
+ Performs other duties as requested by management
**Ensure high performance results of your team by:**
+ Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
+ Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
+ Embracing diverse perspectives to foster innovation, learning from both successes and failures
+ Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
**Total Rewards:**
+ Salary Range: $70,500 - $90,000
**Where Applicable:** Actual placement within the compensation range may vary depending on experience, skills, and other factors
+ Benefits eligible day one!!
+ Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
+ Annual bonus based on performance and eligibility
**Requirements:**
+ H.S. Diploma Required, bachelor's degree in a related field preferred
+ Minimum of 2 years' supervisory level experience in a manufacturing environment, preferably in the food and beverage industry, preferred
+ Experience with lean manufacturing, pull and visual systems and clear understanding of TQM and use of tools and data for problem solving, decision making and continuous improvement preferred
+ Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking
+ Experience with SAP or similar system preferred
+ Must be comfortable developing and conducting group presentations to employees and management
+ Provides current, direct, complete and "actionable" positive and corrective feedback to others
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Easy ApplySupervisor - Customer Service
Service supervisor job in Knoxville, TN
As the Supervisor - Customer Service, you will supervise a staff of customer service representatives that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions.
**Responsibilities:**
+ Ensure standard processes and procedures for buying, PO completion, branch & supplier communication, and other areas impacting buying activities
+ Monitor buying activity on a day-to-day basis to identify opportunities to improve working capital/service performance, training, and best-practice sharing; investigate and resolve why buying activities outside of system parameters are taking place
+ Ensure process group is sourcing, editing, pricing and expediting within the company and contractual guidelines
+ Review/distribute all incoming orders (spot buy/replenishment) providing sourcing guidance as needed
+ Follow up in resolving all customer and supplier invoice/credit issues
+ Drive performance objectives set forth in both the customer contract as well as the internal order process
+ Review program performance metrics, margin analysis of his/her programs
+ Participate in all customer/program performance calls
+ Establish relationships with key supplier contacts needed to support process improvement
+ Assists with customer audits and market baskets
+ Work with Group Program and Site Managers to insure savings goals are being met
+ Provides insight on any systems changes that need to occur based on customer demand or requirements
+ Manage PTO and may contribute to performance appraisals of team and interviews and provides input on new team employees
+ Develop, nurture, and grow a focused and motivated team of people with common goals and a strong sense of interdependence for success; ensures all team members are adequately trained following established SOP and SOX controls along with providing all the required training documentations for ISO
+ Represent WESCO management to all internal and external constituencies of the company with a high degree of professionalism and a focus on continuous improvement, while exhibiting and providing the example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity and diversity
**Qualifications:**
+ High School Degree of Equivalent required; Bachelor's Degree preferred
+ 3 years experience in the customer service field
+ 1 year lead or supervisory experience
+ 3 years of purchasing MRO/Indirect materials experience
+ 3 years of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR
+ Knowledge of purchasing and inventory concepts, practices, and procedures
+ Knowledge of industry including suppliers, customers and competitors
+ Knowledge of business performance measures
+ Strong verbal and written communication skills
+ Strong negotiation skills
+ Strong problem solving skills
+ Strong analytical skills
+ Strong computer skills including purchasing and inventory management systems, programs and reports
+ Ability to exercise judgement
+ Ability to assume leadership
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Commercial Electrical Service Manager
Service supervisor job in Knoxville, TN
PRINCIPAL ACCOUNTABILITIES:
Manage the administrative and customer service functions of the Electrical Service Department.
Maintain appropriate staffing level and workload distribution to meet customer and business needs.
Responsible for the efficient operation of the Electrical Service Department and expense control.
Analyze service productivity and recommend changes to improve customer service and profitability.
Organize, coordinate, and schedule all scheduled maintenance, replacement, and customer service work orders.
Interpret company policies to workers and enforces safety regulations.
Analyze and resolve work problems or assist workers in solving work problems.
QUALIFICATIONS FOR SUCCESS:
High School Diploma or equivalent is required.
Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application & Preventative Maintenance standards.
5+ years experience in related field(s).
Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors.
Proficiency in MS Office.
Good planning and organizational skills.
Service Center Lead
Service supervisor job in Oak Ridge, TN
Responsible for supporting and leading multiple Service Delivery teams providing direction for sites within scope of Contractor level Management. Responsible for designated lines of services to include SLA & KPI metrics. Acts as the liaison between service lines and counterpart within the client leadership. Provides and manages escalation support as it relates to designated service line. Ensures service lines execute on all deliverables.
Responsible for managing a team of 20+ IT professionals at various sites delivering exceptional customer service to over 1,200 federal users.
Oversees incident management, problem escalation, customer fulfillment, and tiered technical support, while ensuring compliance with contractual Key Performance Indicators (KPIs).
maintains the technical Knowledge Base.
provides administrative support to team members.
produces detailed reports including monthly QASP metrics, weekly workstream updates, and project status reports for federal task monitors.
Facilitates the day to day management of customer problems/requests/issues.
Monitors incidents and ensures that Service Level Agreements (SLA) are met providing leadership and responsibility to address any failed SLA.
Identifies, recommends, and executes areas which need to be addressed by new or streamlined to include procedures, knowledge collateral, operational staffing, etc.
Performs follow up on incidents and escalations with customers as needed to ensure customer satisfaction.
Provides leadership and direction to staff as required. This includes training, evaluations, staffing, time reporting and other HR issues, as appropriate.
Maintains an informed status of operations by attending meetings, conferences and focus groups as appropriate.
Clearly defines and communicates roles and expectations to manage personnel.
Responsible for monitoring personnel performance and behavior, coaching, mentoring and taking disciplinary action as appropriate.
Recognize and value the contribution of managed staff recommending promotions, compensation, and termination.
Assists in developing and communicating the necessary policies, procedures, standards and processes that promote productivity and effective resource utilization.
Minimum Qualifications
Bachelor's Degree in Computer Science, or equivalent relevant work experience
7-10 years Personal Computer experience including customer service call centers, Command Center and Service Desk operations
5+ years of experience as a Service Center manager
Experience with an incident tracking system (Desirable)
Other Job Specific Skills
Leadership/Management experience within IT operations and/or IT Service Management.
Excellent understanding of ITIL processes.
Strong leadership, communication, and analytical skills.
Experience managing multiple and differing IT operational teams.
Excellent ability to motivate personnel in support of government customer needs.
Excellent counseling / interviewing skills on order to maintain the correct staffing in support of the project with minimal turnover.
Ability to constantly adapt to a growing and diverse delivery operational environment.
Full understanding of Service Desk operations and Customer operations.
Ability to work with all levels of technicians, Contract Management, and Customer Management.
Ability to work as a contractor and understanding the contractual requirements for communication with FTE customer, contractor, and end user customer.
Excellent customer service skills.
Excellent communication and interpersonal skills.
Good problem solving and analytical skills.
Ability and desire to build additional technical skills.
Ability to interact effectively with Senior delivery and client leadership.
Ability to follow instructions to produce desired results.
Aptitude to multi-task workloads.
Ability to remain calm and courteous in periods of stress.
Ability to execute organizational delivery Operational directives in an independent manner providing needed updates and assistance for senior management as required.
Strong administrative and organizational skills.
Willingness to work overtime and varying hours as required.
Field Service Supervisor
Service supervisor job in Knoxville, TN
* Environmental field service operations, construction, manufacturing, or similar industry experience * Ability to travel overnight up to 2-4 nights per month * Ability to be on-call for emergency response situations * Ability to pull a trailer via pick-up truck preferred
* Ability to interface with clients and management
* Ability to manage project related vendors
* Ability to manage, reconcile, and review all job-related documentation
* Ability to work in confined spaces for periods of time
* Valid Driver's license
* Perform physical functions per job requirements
* Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
* Experience in industrial emergency response, Hazmat clean-up, confined space entry
* Supervising/working in confined spaces
Hepaco a Clean Harbors company is an equal opportunity employer.
Hepaco a Clean Harbors company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Hepaco a Clean Harbors company is a Military & Veteran friendly company.
Hepaco a Clean Harbors company is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
* HEP
* Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
* Read work order and ensures all required equipment is available and operational prior to starting jobs
* Inspects equipment and general work area prior to starting any job
* Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
* Communicate Performs preventative and corrective maintenance on equipment when required
* Completes all appropriate paperwork including service receipts, and submits to designated management
* Train Technicians I and II in equipment operation and service line processes
* Operate all necessary equipment in service line in accordance with operation training and safety procedures
* Practice safety procedures in accordance with training and guidelines when working
* Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
* Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
* Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
* Maintain good housekeeping and cleanliness in the cleaning areas
* Check equipment at the start of each shift
* Lead safety meeting and ensure HPC safety policies are followed
* Meet progress deadlines and efficiently utilizes resources
* Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
* Enforce Company employee policies and may remove employee from job when required
* Follow all local, state (provincial) and federal compliance regulations and rules
* Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
* Safely observe all corporate operating guidelines and procedures
* Observe all company environmental health and safety operating guidelines
* Performs other duties as assigned
* By position, ability to be on call for emergency response on rotating basis every other week
* By position, site-remediation, equipment decontamination, and the handling of hazardous materials
Automotive Service Director
Service supervisor job in Knoxville, TN
Leading automotive dealership dedicated to providing exceptional sales and service experiences. We pride ourselves on our commitment to customer satisfaction and our extensive knowledge of the automotive industry. Top pay for top talent!
Summary
We are seeking a proven and highly experienced Service Director to join our team. This leadership role is pivotal in driving operational excellence and enhancing customer engagement within our dealership. The Director will oversee fixed operations departments, ensuring alignment with our mission of delivering top-notch automotive services.
Responsibilities
Lead and manage dealership operations to achieve sales and service goals.
Develop and implement strategic plans to enhance customer satisfaction and loyalty.
Oversee staff training programs to ensure high-quality service delivery.
Analyze performance metrics to identify areas for improvement and growth.
Foster a positive work environment that encourages teamwork and professional development.
Collaborate with marketing teams to promote dealership services effectively.
Requirements
Proven experience in a leadership role within the automotive industry.
Strong understanding of automotive diagnostics and vehicle maintenance.
Excellent customer service skills with a focus on client satisfaction.
Ability to analyze data and make informed decisions based on performance metrics.
Effective communication skills to interact with staff, customers, and stakeholders.
If you are ready to take your career to the next level in the automotive industry, we invite you to apply today!
Job Type: Full-time
Pay: $100,000.00 - $200,000.00 Plus per year! Top pay for top talent!
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Experience:
Ford Manufacturer service management: 5 years (Required)
Ability to Commute:
Knoxville, TN 37912 (Required)
Ability to Relocate:
Knoxville, TN 37912: Relocate before starting work (Required)
Work Location: In person
Auto-ApplySupervisor, Freight Operations
Service supervisor job in Knoxville, TN
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment * Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
* Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
* Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
* 2 years of supervisory experience
* LTL industry experience
* Positive attitude with the ability to multitask and motivate your team
* Exceptional leadership, communication, and administrative skills
About the Freight Operations Supervisor job
Pay, benefits and more:
* Competitive compensation package
* Full health insurance benefits available on day one
* Life and disability insurance
* Earn up to 15 days of PTO over your first year
* 9 paid company holidays
* 401(k) option with company match
* Education assistance
* Opportunity to participate in a company incentive plan
What you'll do on a typical day:
* Lead and supervise all aspects of freight operations
* Develop and implement strategic work procedures to meet the evolving demands of the department
* Evaluate, manage, assign and supervise workloads and tasks
* Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
* Ensure production goals are met by managing tonnage, payroll and other administrative functions
* Plan hourly employee schedules to meet daily operations goals and lower costs
* Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
* Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
* Ensure customer freight is processed, handled, loaded and delivered timely and damage free
* Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
* Effectively direct a team to consistently meet or exceed productivity goals
* Make recommendations regarding hiring, suspension and termination
* Develop and present action plans to improve load average and model compliance
* Participate in internal safety and engagement committees
* Train employees on safety rules and processes
* Monitor and maintain organization within the shift to ensure safety and productivity
* Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
* Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
* Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
* Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
* Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
* Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
* Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
* Walk and stand for extended periods on a loading dock that is not climate controlled
* Work outside in inclement weather
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Knoxville
Job Segment: Logistics, Operations Manager, Payroll, Supply Chain, Manager, Operations, Finance, Management
Apply now "
Delivery Center Supervisor
Service supervisor job in Knoxville, TN
SUMMARY: The Delivery Center Supervisor is responsible for overseeing the day-to-day operations of the delivery center to ensure timely, accurate, and safe deliveries. This role manages delivery drivers, shipped parts, ensures compliance with safety and DOT regulations, resolves operational issues, and works closely with warehouse, account receivable and customer service teams to meet performance goals. In addition, the DCS will perform technical tasks such as troubleshooting technical issues and performing administrative tasks, such as managing team performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervise, schedule, and support a team of delivery drivers to ensure efficient routing, handling of parts and on-time deliveries.
Monitor and manage daily delivery operations to ensure product handling, productivity, quality, and customer satisfaction targets are met. This may include observing loading process and validate piece counts before drivers leave.
Conduct ride-along and on the road observations to ensure quality control with parts, customers, and truck usage.
Foster a culture of safety by educating team members and enforcing compliance with warehouse safety procedures, OSHA regulations, and company policies.
Conduct daily pre-trip and post-trip inspections and audits to ensure vehicle readiness and cleanliness.
Track and review delivery logs, mileage, and performance metrics, completed and unfinished deliveries; identify trends and recommend improvements.
Coordinate with warehouse staff to ensure timely loading, undamaged and accurate order fulfillment.
Coach, mentor, and discipline drivers as needed; document performance and provide feedback to leadership.
Support hiring, onboarding, and training of new drivers.
Maintain documentation, including delivery incidents, customer complaints, and disciplinary actions.
Partner with Accounts Receivable to support drivers in resolving customer account issues, such as FOP discrepancies, missing payments, and billing concerns, by investigating and facilitating timely follow-up.
Investigate and resolve escalated delivery issues or route challenges.
Supervise the loading process to ensure goods are properly secured to prevent damage during transport. This includes checking that items are properly packaged and loaded to comply with safety and handling standards. This includes enforcing proper vehicle checks and securing items with appropriate restraints or packaging.
Oversee and verify that all items are correctly inventoried before shipment. This includes ensuring that all goods are properly recorded, invoiced, and manifested prior to departure.
Demonstrate a strong understanding of the company's inventory management, routing, and logistics software. Ensure the proper use of all relevant systems to track deliveries, manage inventory, and maintain real-time data accuracy.
Work closely with the Returns Supervisor to ensure efficient handling of returned goods. This includes verifying returned items, ensuring they are properly documented, and overseeing their movement back into inventory or processing for resale or disposal.
Assist in creating and optimizing delivery routes to improve efficiency.
Must be able to drive a route in the event a driver is unable.
QUALIFICATIONS:
• Associate or bachelor's degree in logistics, business, or related field preferred.
• 3 to 5 years of experience in delivery/logistics operations, with at least 2 years in a supervisory role.
• Valid driver's license; CDL may be required depending on location.
• Knowledge of DOT and OSHA safety regulations.
• Strong leadership, organizational, and communication skills.
• Proficient in route planning and logistics software (Descartes).
• Ability to work flexible hours, including early mornings or weekends, as needed.
• Experience in the transportation industry, specifically final-mile delivery
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job,
the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift, pull and move up to 50 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Auto-ApplyService Manager
Service supervisor job in Knoxville, TN
Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
POSITION OVERVIEW
Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer service!
A CLOSER LOOK UNDER THE HOOD
Service Managers are pivotal to successful day-to-day operations and leadership of each of our locations. Below are the primary responsibilities to help you get a feel for a "day in the life."
* Leads the Service Technician and Tire Technician team, including evaluating performance, providing training, and assisting with hiring, discipline, and termination.
* Monitors and manages the workflow in service bays and keep sales staff informed on wait times.
* Facilitates clear and consistent communication between the shop and customers.
* Ensures every vehicle has been inspected for needed services, appropriate recommendations are given, and customers are satisfied with the services performed.
* Promotes a safe work environment and ensures all safety policies are followed.
* Meets or exceeds Tire Discounters performance standards for quality and speed of service.
* Drives customer satisfaction and continually reinforces that the customer is our highest priority!
* Promotes company culture of cooperation and collaboration among all team members.
* Partners with sales staff as needed to assist customers and help with other tasks.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Service Manager.
Service Manager->General Manager->Regional Manager
COMPENSATION PLAN
Pay: $50,000 - $65,000+ Effective Rate
Our Service Managers have earning potential of $65,000+ annually with base hourly rate, overtime, monthly SPIFFs and monthly bonus opportunities factored in.
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
* Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
* Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
* Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
* Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
* Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
* Previous mechanic experience or experience working in automotive service and repair. (ASE Certifications are preferred but not required)
* Prior management/supervisory experience -- effective at coaching, motivating and leading teams.
* Excellent communication and customer service skills.
* Great organization and multi-tasking capabilities.
* Strong work ethic, drive and goal orientation.
* Must have and maintain a valid driver's license
* Availability to work Saturdays.
* Authorized to work in the USA and at least 18 years of age.
* We are focused on safety, but Service Managers should be comfortable with occasional exposure to mechanical hazards and outside weather conditions.
Operations Supervisor
Service supervisor job in Madisonville, TN
Job Description
Purpose: This position is responsible for the day-to-day monitoring of vehicles in passenger service to ensure highest quality and reliability of the services for our customers, and adherence to schedules and established safety standards and procedures through appropriate supervision. Also responsible for directly supervising a team of operators.
Reports To: Director of Operations
Principal Job Functions:
1. Monitors bus service to ensure adherence to schedules and safety regulations
2. Supervises the performance of bus operators
3. Performs dispatching functions for bus service
4. Performs functions of the AVL/CAD system
5. Investigates all bus accidents and prepares reports
6. Supervises the daily operations of the Music City Central facility
Physical Requirements with or without reasonable accommodations:
Physical activity includes but is not limited to:
Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping, holding, clarity of vision, speaking, listening.
Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, facsimile machine, and camera equipment.
Other Requirements:
Ability to work any schedule, including evenings and weekends on a regular schedule, and work extra hours as needed
Respond to emergency situations (such as reporting to work early/staying late due to bad weather)
Maintains effective working relationship with all levels of employees
Maintain confidentiality
Ability to make clear decisions during stressful situations
Read schedules, maps, route guides, detour sheets, etc. and interpret information
Understand and carry out detailed written or verbal instructions
Perform arithmetic calculations
Receives and counts cash and accurately reports figures
Trouble shooting
Speak clearly and distinctly
Work with little supervision
Ability to drive company vehicle, follow traffic laws and obey safety rules
Perform repetitive work
Practice good customer service skills
Meet required deadline
Recommended Preparation for Employment:
Completion of high school or possession of a GED certificate.
Must possess a valid Commercial Drivers License, either prior to assuming this position or within a timeframe set forth by management.
Supervisory experience is desired.
Bus operator experience helpful.
Must acquire knowledge of all bus routes, fare structures, safety procedures, standard operating procedures and labor contract within timeframe set by Operations Management.
WeGo
Public Transit is an EOE
Team Lead
Service supervisor job in Knoxville, TN
30066 Part Time Off Broadway Shoe Warehouse The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 3016
Rack Room Shoes 3016
Pay Range:
Deane Hill SC
264 Morrell Road
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Knoxville, Tennessee US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Retail Photo Operations Supervisor- Dolly Parton's Stampede
Service supervisor job in Pigeon Forge, TN
Plus performance-based commissions on top of your base pay of $17.00/hour We Make People Smile Picture yourself working in the beautiful mountains of the San Juan National Forest in Pigeon Forge, TN. We are actively hiring for a Retail Photo Operations Supervisor in an exciting and dynamic atmosphere located at our iconic attraction Dolly Parton's Stampede!
What's in it for you?
* Competitive hourly pay, $17.00 an hour
* Performance-Based Commissions
* Opportunity for growth and advancement!
* Fun culture and atmosphere!
* Paid training $$$
As a Retail Sales Photographer:
* You will greet guests and create Magic Memories by providing world-class service.
* Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
* Learn how to capture, and create memories that make people SMILE!
* Ensure excellent customer service!
* Work with a team to achieve sales goals!
Schedule/Shifts:
* Shifts are available any day(s) of the week/weekend during operating hours
* Flexible schedule
Hiring Immediately
Requirements and other details:
* No photography experience needed! Retail experience is a plus! We will train you on our easy-to-use systems.
* Positive attitude and willingness to learn.
* Must enjoy interacting with guests from all over the world and achieving sales goals in a retail atmosphere.
* Must be 16 or older.
* Must be authorized to work in the US.
Job Type: Part Time
Classification: NON-EXEMPT
At Magic Memories you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests.
We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too!
Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise.
EQUAL EMPLOYMENT OPPORTUNITY- Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.
Supervisor - Customer Service
Service supervisor job in Knoxville, TN
As the Supervisor - Customer Service, you will supervise a staff of customer service representatives that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions.
Responsibilities:
Ensure standard processes and procedures for buying, PO completion, branch & supplier communication, and other areas impacting buying activities
Monitor buying activity on a day-to-day basis to identify opportunities to improve working capital/service performance, training, and best-practice sharing; investigate and resolve why buying activities outside of system parameters are taking place
Ensure process group is sourcing, editing, pricing and expediting within the company and contractual guidelines
Review/distribute all incoming orders (spot buy/replenishment) providing sourcing guidance as needed
Follow up in resolving all customer and supplier invoice/credit issues
Drive performance objectives set forth in both the customer contract as well as the internal order process
Review program performance metrics, margin analysis of his/her programs
Participate in all customer/program performance calls
Establish relationships with key supplier contacts needed to support process improvement
Assists with customer audits and market baskets
Work with Group Program and Site Managers to insure savings goals are being met
Provides insight on any systems changes that need to occur based on customer demand or requirements
Manage PTO and may contribute to performance appraisals of team and interviews and provides input on new team employees
Develop, nurture, and grow a focused and motivated team of people with common goals and a strong sense of interdependence for success; ensures all team members are adequately trained following established SOP and SOX controls along with providing all the required training documentations for ISO
Represent WESCO management to all internal and external constituencies of the company with a high degree of professionalism and a focus on continuous improvement, while exhibiting and providing the example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity and diversity
Qualifications:
High School Degree of Equivalent required; Bachelor's Degree preferred
3 years experience in the customer service field
1 year lead or supervisory experience
3 years of purchasing MRO/Indirect materials experience
3 years of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR
Knowledge of purchasing and inventory concepts, practices, and procedures
Knowledge of industry including suppliers, customers and competitors
Knowledge of business performance measures
Strong verbal and written communication skills
Strong negotiation skills
Strong problem solving skills
Strong analytical skills
Strong computer skills including purchasing and inventory management systems, programs and reports
Ability to exercise judgement
Ability to assume leadership
Auto-ApplyField Service Supervisor
Service supervisor job in Knoxville, TN
Hepaco a Clean Harbors company in Knoxville, TN is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion. Travel / On Call / Emergency Response
Hepaco a Clean Harbors company is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Hepaco a Clean Harbors company? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
Environmental field service operations, construction, manufacturing, or similar industry experience
Ability to travel overnight up to 2-4 nights per month
Ability to be on-call for emergency response situations
Ability to pull a trailer via pick-up truck preferred
Ability to interface with clients and management
Ability to manage project related vendors
Ability to manage, reconcile, and review all job-related documentation
Ability to work in confined spaces for periods of time
Valid Driver's license
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Experience in industrial emergency response, Hazmat clean-up, confined space entry
Supervising/working in confined spaces
Hepaco a Clean Harbors company is an equal opportunity employer.
Hepaco a Clean Harbors company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Hepaco a Clean Harbors company is a Military & Veteran friendly company.
Hepaco a Clean Harbors company is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *HEP
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Read work order and ensures all required equipment is available and operational prior to starting jobs
Inspects equipment and general work area prior to starting any job
Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
Communicate Performs preventative and corrective maintenance on equipment when required
Completes all appropriate paperwork including service receipts, and submits to designated management
Train Technicians I and II in equipment operation and service line processes
Operate all necessary equipment in service line in accordance with operation training and safety procedures
Practice safety procedures in accordance with training and guidelines when working
Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
Maintain good housekeeping and cleanliness in the cleaning areas
Check equipment at the start of each shift
Lead safety meeting and ensure HPC safety policies are followed
Meet progress deadlines and efficiently utilizes resources
Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
Enforce Company employee policies and may remove employee from job when required
Follow all local, state (provincial) and federal compliance regulations and rules
Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
Safely observe all corporate operating guidelines and procedures
Observe all company environmental health and safety operating guidelines
Performs other duties as assigned
By position, ability to be on call for emergency response on rotating basis every other week
By position, site-remediation, equipment decontamination, and the handling of hazardous materials
Auto-ApplySupervisor, Freight Operations
Service supervisor job in Knoxville, TN
Business Unit: LTL **What you need to succeed as a Freight Operations Supervisor at XPO** Minimum qualifications: + 2 years of related work experience ina warehouse, distribution, supply chain, transportation or similar environment
+ Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
+ 2 years of supervisory experience
+ LTL industry experience
+ Positive attitude with the ability to multitask and motivate your team
+ Exceptional leadership, communication, and administrative skills
**About the Freight Operations Supervisor job**
Pay, benefits and more:
+ Competitive compensation package
+ Full health insurance benefits available on day one
+ Life and disability insurance
+ Earn up to15 days of PTO over your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
+ Opportunity to participate in a company incentive plan
What you'll do on a typical day:
+ Lead and supervise all aspects of freight operations
+ Develop and implement strategic work procedures to meet the evolving demands of the department
+ Evaluate, manage, assign and supervise workloads and tasks
+ Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
+ Ensure production goals are met by managing tonnage, payroll and other administrative functions
+ Plan hourly employee schedules to meet daily operations goals and lower costs
+ Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
+ Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
+ Ensure customer freight is processed, handled, loaded and delivered timely and damage free
+ Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
+ Effectively direct a team to consistently meet or exceed productivity goals
+ Make recommendations regarding hiring, suspension and termination
+ Develop and present action plans to improve load average and model compliance
+ Participate in internal safety and engagement committees
+ Train employees on safety rules and processes
+ Monitor and maintain organization within the shift to ensure safety and productivity
+ Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
+ Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
+ Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
+ Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
+ Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
+ Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
+ Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
+ Walk and stand for extended periods on a loading dock that is not climate controlled
+ Work outside in inclement weather
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
Service Manager
Service supervisor job in Oak Ridge, TN
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.
Position Overview
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
Key Responsibilities
* Lead and coach technicians, manage performance, and assist with hiring.
* Oversee service bay workflow and communicate wait times to sales staff.
* Ensure clear communication between the shop and customers.
* Promote safety and meet quality and service standards.
* Drive customer satisfaction and teamwork.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
Service Manager
Service supervisor job in Madisonville, TN
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.
Position Overview
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
Key Responsibilities
* Lead and coach technicians, manage performance, and assist with hiring.
* Oversee service bay workflow and communicate wait times to sales staff.
* Ensure clear communication between the shop and customers.
* Promote safety and meet quality and service standards.
* Drive customer satisfaction and teamwork.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $70,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!