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Sales Director, Food Service Growth Leader (Miami)
Intercity Packers Ltd.
Service supervisor job in Miami, FL
A leading food service company in Miami is seeking an experienced Director of Sales to lead a team and achieve commercial sales goals. The ideal candidate will have over 14 years of industry experience and a proven track record in managing large teams. You will be accountable for developing and implementing process improvement programs, as well as analyzing key performance data. This role offers a collaborative and inclusive work environment with competitive rewards.
#J-18808-Ljbffr
$53k-105k yearly est. 4d ago
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Autonomous Vehicle Operations Supervisor
Aceolution
Service supervisor job in Miami, FL
The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Work Environment
Significant travel required - approximately 90% of the time across locations.
$42k-71k yearly est. 4d ago
Manager, International Tax Shared Services
KPMG 4.8
Service supervisor job in Miami, FL
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
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California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$55k-77k yearly est. 1d ago
Hospitality Operations Supervisor
Forrest Solutions 4.2
Service supervisor job in Miami, FL
Job Title: Hospitality Operations Manager
Compensation: Competitive salary range, commensurate with experience (estimated range: $60,000-$80,000 annually)
Schedule: 8 am to 5 pm, Monday through Friday
Position Overview
A premier financial services firm is seeking an experienced Hospitality Operations Manager to oversee and lead an on-site hospitality team in a high-profile corporate environment. This role is ideal for a hospitality professional with leadership experience from luxury hotels, fine dining, or high-end restaurant management who is looking to transition into a corporate setting.
The Hospitality Operations Manager will be responsible for delivering an elevated client and employee experience while managing daily operations, team performance, and service standards.
Key Responsibilities
Lead, manage, and develop a hospitality-focused team to ensure exceptional service delivery
Oversee daily hospitality operations, ensuring consistency, professionalism, and attention to detail
Serve as a senior point of contact for internal stakeholders regarding hospitality and service needs
Establish and maintain service standards aligned with a high-end corporate environment
Coach and mentor team members, fostering a culture of excellence and accountability
Collaborate cross-functionally to support meetings, events, and client-facing activities
Monitor workflows, staffing coverage, and service execution
Ensure adherence to company policies, procedures, and safety standards
Qualifications
Prior leadership experience in luxury hospitality, fine dining, hotels, or high-end service environments required
Proven ability to manage and motivate teams in fast-paced, high-expectation settings
Strong client service mindset with a polished, professional presence
Excellent communication, organizational, and problem-solving skills
Comfortable working in a corporate environment while maintaining hospitality-level service
Why This Role
Opportunity to bring luxury hospitality expertise into a professional corporate setting
Leadership-focused role with visibility and impact
Competitive compensation aligned with experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$60k-80k yearly 2d ago
Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor
Norwegian Cruise Line Holdings Ltd. 4.5
Service supervisor job in Miami, FL
Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists.
DUTIES & RESPONSIBILITIES
Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.
EXPERIENCE
Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus.
COMPETENCIES/SKILLS
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
$39k-63k yearly est. 3d ago
Supervisor Operations- Cold Food
LSG Sky Chefs 4.0
Service supervisor job in Miami, FL
Job Title: Supervisor Operations- Cold Food
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement We are seeking an energetic and detail-oriented Cold Food Supervisor who thrives in a fast-paced production environment and enjoys leading a team dedicated to delivering high-quality chilled food products to our customers. This individual will oversee cold food preparation operations, ensuring compliance with food safety standards, maintaining product integrity, and engaging employees in all safety and performance initiatives. Main Accountabilities Supervisor Responsibility
Oversee daily cold food production activities, ensuring proper organization, staffing, and adherence to delivery timelines.
Conduct daily team huddles to communicate goals, safety reminders, and production priorities.
Schedule and manage staff to meet labor productivity and minimize overtime while maintaining quality standards.
Ensure compliance with all regulatory requirements, including FDA, USDA, OSHA, HACCP, GMP, and company-specific food safety protocols.
Monitor temperature controls and storage conditions to maintain product freshness and prevent contamination.
Document and review department processes to identify and implement continuous improvements.
Guarantee on-time and accurate assembly of cold food items for catering and flight services.
Enforce strict adherence to safety regulations and hygiene practices in cold food handling areas.
Perform other duties as assigned to support operational excellence.
Leadership
Inspire, coach, and develop team members within company policies and procedures.
Promote company values and management principles within the department.
Monitor productivity and cost metrics; take corrective action when deviations occur.
Champion company initiatives such as Quality Assurance, HACCP compliance, Lean Manufacturing, Employee Safety, and continuous improvement programs.
Knowledge, Skills and Experience
Bachelor's degree or equivalent experience required.
1-3 years of supervisory experience in food production or cold food operations preferred.
Strong problem-solving and leadership skills with the ability to motivate and guide teams.
Excellent interpersonal and communication skills.
Ability to manage multiple priorities in a high-volume, time-sensitive environment.
Working knowledge of OSHA, GMP, FDA, USDA, EPA regulations, and HACCP principles.
Proficiency in Microsoft Office and Windows-based applications.
Strong organizational skills and attention to detail, especially in temperature-sensitive environments.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
$40k-59k yearly est. 3d ago
Call Center Supervisor
Inktel Careers 4.1
Service supervisor job in Doral, FL
Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word “strive” lightly. It embodies what we value.
Qualifications:
Proven track record of ALL of the following:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Empathetic and active listening
Excellent communication skills: concision and clarity
Passion for coaching, providing feedback and developing talent
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent
2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
Thrives in a fast-paced environment with changing priorities and goals
Responsibilities:
Model Inktel's
Passion for People
in every interaction.
Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
Implement strategies to keep attrition low.
Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
Drive a culture of accountability, continuous improvement, and personal excellence.
Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$28k-33k yearly est. 60d+ ago
EUC Desktop / Field Services Support
Tata Consulting Services 4.3
Service supervisor job in Opa-locka, FL
Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Roles & Responsibilities
* Must have a good experience in Image Management
* Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Base Salary Range: $90,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$90k-110k yearly 7d ago
Supervisor, Patient Services
Modernizing Medicine 4.5
Service supervisor job in Boca Raton, FL
ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
* Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews.
* Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends.
* Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned.
* Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks
* Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes individual and team performance through communication.
* Maintains operational consistency and quickly identifies and resolves trouble spots.
* Strives to make meaningful and challenging contributions to the betterment of the Patient Services department.
* Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative.
* Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members.
* Effectively make sound decisions and manage diverse personalities with skill.
* Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems
Skills & Requirements:
* Bachelor's Degree preferred.
* 4+ years of previous healthcare, customer service, and call center supervisory experience.
* Strong critical thinking, analytical, and problem-solving skills.
* Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs).
* Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations.
* Proven ability to work effectively within a team to create a positive work environment.
* A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment.
* Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint.
* High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems.
* Excellent communication (Verbal/Written) and interpersonal skills
#LI-LM1
#REMOTE
$40k-74k yearly est. Auto-Apply 36d ago
Center Supervisor
Radiology Partners 4.3
Service supervisor job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members.
Essential Duties & Responsibilities:
Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists
Proactively monitoring the optimization of patient flows and cycle time
Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable
Contribute to development or enhancement or operational and recovery procedures, policies, and tools
Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training
Provides feedback coaching and training to team members
Maintain daily/monthly employee schedules
Reconcile of daily revenue cycle patient collection, document, and maintain journal entries
Effectively manage multiple projects and tasks
Assist in the continual development of RAYUS' systems and processes
Attends administrative meetings and participates in committees as requested
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations
Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply
Uphold the RAYUS Values
$27k-37k yearly est. 1d ago
Customer Service
Lioher Enterprise Corp
Service supervisor job in Miami Lakes, FL
The Client Relations Representative for Matinno Living will interact with the company's sales representatives and customers by addressing inquiries and resolving complaints via email or telephone, while providing the highest level of customer support on all cabinet orders. These representatives will learn about all product lines using our tools. Client Relations Representatives in this position will have a portfolio of assigned clients to provide support from start to finish with each order providing constant feedback on status of orders.
Duties/Responsibilities:
Interacts with sales representatives and customers via telephone or email to provide support and information on products or services.
Answers department phone with highest level of customer service and returns phone calls from clients within one business day.
Updates CRM system by entering customer information and documents all relevant interactions including follow ups.
Collects and enters orders for new or additional products or services ensuring timely delivery to customers by proactively partnering with logistics.
Processes various forms of payment from customers.
Acknowledges & promptly responds to customer questions and complaint emails within
1 business day to resolve issues; when the issue is beyond the representative's
knowledge, escalating queries and concerns to the assigned specialist, appropriate staff or department.
Follows up after all products have been delivered to ensure customer satisfaction.
Provides feedback and process improvement recommendations regarding systems and workflow, ensuring exceptional customer experiences.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient computer skills with the ability to learn new software.
Fluent in English & Spanish.
Education and Experience:
High school diploma or equivalent.
1 year customer service and experience preferred
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to distinguish between colors.
$33k-49k yearly est. 42d ago
Regional Supervisor (Public Service Administrator, Opt. 8H)
The Agency 4.1
Service supervisor job in Westchester, FL
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Office: Health Protection
Division: Environmental Health
Posting ID: 53-26-0109/ 52295
Skill Option: Special License - Environmental Health Practitioner
Salary: Anticipated Starting Salary $7,345/month; Full Range $7,345-$10,734 /month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Public Health is seeking a highly motivated individual to serve as the Regional Supervisor responsible for managing all division programs, including dairy, food, tanning and local health department support for the Cook County Region. Oversees the food sanitation and dairy regulatory programs for the Region designed to assure a human food supply which is safe, wholesome, unadulterated and properly labeled.
Benefits Statement
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
Competitive Group Insurance benefits including health, life, dental and vision plans.
Pension plan through the State Employees Retirement System
Deferred Compensation Program - voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
10-25 days of paid vacation time annually (10 days for first year of state employment)
12 paid sick days annually which carryover year to year
3 paid personal business days per calendar year (pro-rated dependent on start date)
13-14 paid holidays per year
12 weeks of paid parental leave
Employee Assistance Program and/or mental health resources
These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: *********************************************************
Essential Functions
As the Cook County Regional Supervisor, directs, plans, evaluates and implements all Division programs (dairy, food, tanning and local health department support).
Serves as working supervisor.
Directs a program of training for local health department food inspectors.
Plans, directs and implements a program designed to provide technical assistance to establishment operators.
Directs and participates in food-borne illness epidemiological investigations.
As the Division regional supervisor, maintains liaison with the Regional Health Officer, regional staff and Central Office staff.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with a minimum of 30 semester hours in the physical and/or biological sciences.
Requires three (3) years of administrative experience in the food or dairy industry and /or food or dairy regulatory field.
Requires professional certification as a Licensed Environmental Health Practitioner (LEHP).
Preferred Qualifications
One (1) year experience overseeing, directing and implementing the statewide retail food sanitation program.
One (1) year experience directing a training program for food inspectors.
One (1) year experience performing food establishment inspection standardization activities.
One (1) year experience providing technical assistance to food establishment operators.
One (1) year experience directing and participating in food-borne illness epidemiological investigations.
One (1) year experience supervising employees, including experience in hiring, performance improvement, and performance evaluations.
Conditions of Employment
Requires ability to travel in the performance of duties.
Requires appropriate, valid Driver's license.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.
Work Hours: Monday- Friday 8:30am to 5:00pm
Headquarter Location: 3 Westbrook Corporate Center, Westchester IL 60154
Work County: Cook
Agency Contact: ****************************
Posting Group: Leadership & Management
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
APPLICATION INSTRUCTIONS:
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
$7.3k-10.7k monthly Easy Apply 24d ago
Claims Fee for Service Supervisor
Provider Network Solutions 4.1
Service supervisor job in Miami, FL
Full-time Description
The Claims Supervisor manage the operational activities and staff of the Revenue Cycle Department in accordance with the Company guidelines, client needs, State and Federal requirements.
Duties and Responsibilities
· Oversee and manages daily activities and functions of the Collection and Claims Examiners processing claims for services that are Fee for Service with the health plan.
· Responsible for overseeing the Revenue Cycle Management department's daily operations, including but not limited to, running daily/frequent reports to ensure claims are processed timely, accurately, and in compliance with all federal and state healthcare plan laws and regulations. As well as, positing of all 835 payments.
· Develop, implement, and update Claims Policies and Procedures to ensure compliance with CMS, Medicaid, HIPPA regulations, and health plan requirements.
· Report overpayments, underpayments, and other irregularities.
· Manage and close out claims open tickets and provider claims disputes.
· Ensure optimal handling of all claims, investigate claims issues, and provide claims training for all business units.
· Work together with Provider Servicing and participate in provider education, as necessary.
· Maintain a fully comprehensive understanding of the covered benefits, coding, and reimbursement policies and contracts.
· Act as Subject Matter Expert in issues related to claims processing, payment dispute resolution, cost containment, audit processes, and contract interpretation.
· Actively collaborate with management and staff to ensure that “best practices” are followed and continually seek efficient and innovative processes, technologies, and approaches to optimize the use of resources and enhance operations.
· Conduct analysis around various claims payment processes to ensure accuracy of system configuration and provider payments.
· Investigate and resolve problem claims, while focusing on improving errors and problems to prevent future occurrences.
· Perform and execute various claims process testing requests to ensure desired results are met to support accurate claims payments.
· Analyze and adjudicate complex claims when examiner is requesting Supervisor review.
· Adjudicate claims by, including but not limited to, applying medical necessity guidelines, determining coverage and completing eligibility verification, identifying discrepancies and applying all cost containment measures when necessary.
· Process medical claims by approving or denying documentation, calculating benefits due initiating a payment or denial letter when necessary.
· Follow any center for Medicare and Medicaid (CMS) changes affecting claims processing.
· Perform pre-payment audit and payment cycle.
· Complies with performance standards as set forth by the department head.
· Follow company policies, procedures, and guidelines to ensure legal compliance.
· Update claims knowledge by participating in educational opportunities, whether system oriented or medical coding/terminology/interpretation.
· Update and maintain departmental and specialty network standards of operating procedure (SOP).
· Regularly meet with VP of Operations - to discuss and resolve reimbursement issues or billing obstacles.
· Performs one on one meeting with the individual staff members.
Requirements Knowledge
· 6+ years of Claims Adjustment experience/ previous claims processing experience.
· Knowledge in Podiatry, Orthopedic, Dermatology and/or Pain Management specialties preferred.
· Knowledge of HIPAA policies and Compliance.
· Medical Terminology including ICD (10) and CPT Knowledge.
· Associates degree preferred.
Skills
· Proficient in Microsoft Office programs.
· Previous experience with systems processing.
· Research skills.
Salary Description $60,000.00 - $65,000.00 per year
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary
The Rigging Supervisor oversees the safe installation and operation of rigging elements within a specific venue or across multiple venues. They assist the rigging manager with rigging advances and act as the onsite primary point of contact for clients during a rigging event. Their responsibilities include performing hands-on rigging and supervising internal and external rigging team members during events. Provide safety inspections for internal and sub-rental rigging equipment.
Essential Functions
Ensure all rigging services (indoor, outdoor, flown, and ground-supported) are executed safely, efficiently, and according to company standards
Act as the customer's primary point of contact onsite for rigging services
Conduct and/or supervise the rigging of overhead stage equipment including lighting, sound, automation, scenery, and props
Ensure all onsite rigging structures comply with Pinnacle Live standards for security and safety
Ensure the safe storage, service, and operation of onsite mobile elevated work platforms (scissor lifts, booms, etc)
Act as a rigging resource to onsite team members
Assist the Regional Rigging Services Manager and venue management with the scheduling of rigging labor
Assist the Regional Rigging Services Manager with the local hiring, onboarding, and training of Rigging Services Technicians
Perform final safety inspection of rigging structures prior to elements being raised to trim; notify Venue Director or Operations Manager of any safety concerns
Ensure any lost, stolen, or damaged equipment is immediately reported to the Venue Director and Rigging Manager
Ensure onsite rigging team(s) remain engaged with client(s) until all rigging has been raised to trim, all safety checks have been performed, and the client confirms the completion of rigging services
Provide regular feedback to venue management regarding the timing of rigging activity, utilization of rigging equipment, and allocation of rigging labor hours
Perform or coordinate the annual inspection and certification of rigging points, chain hoists, truss, rigging hardware, and audiovisual equipment flyware
Ensure rigging inventory is clean, organized, efficiently stored, and safely transported
Comply with all company policies and procedures
Other responsibilities as assigned
Supervisory Responsibilities
Supervises a team of part-time Rigging Services Technicians in accordance with company policies and rigging standards. Responsibilities include training employees; planning, assigning, coaching, mentoring, directing work; addressing complaints and resolving problems.
Education & Experience
High School Graduate, Bachelors in related field preferred
Ability to interpret floor plans and three-dimension drawings
AutoCAD and/or Vectorworks proficiency
Understanding of rigging safety procedures
Familiarity with local union jurisdictions and rules
Minimum of five (5) years' technical overhead rigging experience
ETCP certification and/or Aerial Work Platform Certification preferred
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
Strong technical rigging aptitude, including ability to calculate loads
Planning ability; able to build and communicate strategy and prioritize tasks
Adaptability; able to adapt effectively to change
Strong interpersonal, verbal, and written communication skills
Excellent organizational skills and attention to detail
Strong team player
Commitment to best-in-class customer service for internal and external stakeholders
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Sit at a desk
Stand or walk for long periods, including up and down stairs
Consistently bend and stoop
Use hands to hold, handle, or feel
Reach with hands and arms
Talk, hear and communicate.
Lift up to 75 - 100 pounds
Benefits
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
$34k-58k yearly est. Auto-Apply 7d ago
Service Supervisor
Crown Residential
Service supervisor job in Lake Worth, FL
Full-time Description
The ServiceSupervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level.
RESPONSIBILITIES:
Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.
Establish and manage a team of qualified and trained Teammates
Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director
Maintain a safe working environment and educate Teammates on practicing safe procedures
Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards
Report liability hazards found in the community to Property Director and or, Regional Director
Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc.
Respond to all service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service
Responsible for service follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming vacant
Conduct all work in compliance of OSHA and Equal Housing Opportunity
Monitor storing of equipment, supplies, and tools in a secure area
Delegate+ inventory of supplies and tools
Manage budget for equipment and supplies for maintenance and order supplies from vendors
Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's procedures and standards
Make recommendations and modifications regarding property performance, business needs, etc.
Any other tasks assigned or directed
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget
Attend all required Crown Residential maintenance trainings
Ability to effectively work in a team setting and collaborate with administrative staff
Possess and practice exceptional safety skills while on the job.
Be highly motivated and have a positive attitude
Valid Driver's License and reliable transportation
Ability to prioritize multiple tasks, follow-up, and follow through
Ability to provide coverage on a rotating basis for property on an on-call basis as needed
Awareness of working long hours outdoors and in the elements
Professional appearance and demeanor
Have a thorough knowledge of safety and the proper operation of all tools and equipment.
Ability to effectively manage and lead a team of Service Teammates
Have excellent customer service skills when talking to residents about service needs.
Hands on working knowledge of typical apartment maintenance
Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely
Consistent, regular and in person attendance during assigned hours at the workplace are required
Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
Requirements
EDUCATION, EXPERIENCE, CERTIFICATION:
Required:
High school diploma or equivalent
EPA Section 608 HVAC Type I
Preferred:
Bachelor or Teammates degree
Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
CFC/EPA, CPO certifications
North American Technician Excellence (NATE)
Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
$34k-57k yearly est. 60d+ ago
Service Supervisor
Everon
Service supervisor job in West Palm Beach, FL
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn.
**Position Summary:**
Responsible for planning, implementing, and managing the activities of the Commercial Service workforce.
**Duties and Responsibilities:**
+ Responsible for planning, implementing, and managing the activities of the Commercial Service workforce.
+ Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs.
+ Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential.
+ Supervises all indirect cost and expense below budget levels.
+ Accomplishes all commercial Service work within client and company agreed parameters.
+ Provides timely and adequate sales support to ensure service field technicians are fully productive.
+ Responsible for preparing proposals for potential clients.
+ Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks.
+ Direct coordinate activities of work force to generate sales at or above company standards.
+ Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner.
+ Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results.
+ Authorize all expenditures handled directly by the department in adherence to company policy.
+ May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels.
+ Other duties as assigned.
**_Qualifications - External_**
**Education/Certification:**
+ 4 year degree required. Master's Degree preferred.
**Experience:**
+ 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing.
**Skills/Requirements:**
+ Knowledge and experience in organizational effectiveness and operations management.
+ Knowledge of financial and accounting principles and practices.
+ Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills.
+ Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills.
+ Must demonstrate ability to work with and influence peers and management.
+ Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72).
+ Available for travel, which may include nights and weekends to accommodate customer's schedule.
+ Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$34k-57k yearly est. 60d+ ago
Golf Services Supervisor - Full Time
Trump Miami Resort Management LLC
Service supervisor job in Doral, FL
As a Golf ServicesSupervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
Supervise, train, and assist all golf outside services and practice facility associates.
Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.)
Supervise and assist with guest service problems providing resolution.
Supervise and assist with daily golf bag check-ins and check-outs.
Supervise and assist with all daily golf bag movement tasks.
Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles).
Assist with cleanliness and presentation of work areas.
Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional.
Assist with ranger, starter, and practice facility tasks.
Complete all other assignments as requested by department supervisors or manager.
Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics.
Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives.
Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area.
Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution.
Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
PHYSICAL REQUIREMENTS:
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Frequent
Climbing Rare
Crouching/Bending/Stooping Frequent
Reaching Frequent
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying (up to 50 lbs) Frequent Frequent
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred.
Must have at least 4 years' experience in the golf business.
EXPERIENCE
Previous experience working in a golf environment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$34k-58k yearly est. Auto-Apply 60d+ ago
Central Support Services Supervisor, Jackson Memorial Hospital, Full Time, Nights (Monday-Thursday)
Jackson Health System 3.6
Service supervisor job in Miami, FL
* Must have Sterile Processing and supervisory experience AND a valid Sterile Processing Technician Certification by CBSPD or IAHCSMM* Department: Central Support Services (Sterilization) Shift Details: FT, Nights (9p-7:30a)
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary
The Central Support ServicesSupervisor is responsible for maintaining a high degree of service in the Sterile Processing unit, operating efficiency, recognizing and assisting in developing solutions to a variety of management and operating problems within the CSS. The CSS Supervisor is expected to exercise considerable independent judgment in meeting routine problems and to contribute substantially to the development of program modifications. This role performs all supervisory duties, including training, orienting, scheduling, conducting performance appraisals and disciplinary actions. The incumbent will have a significant role in the administration or preparation of the departments or the organization's budget.
Responsibilities
* Supervises and coordinates the daily activities of Sterile Processing or Central Sterile Supply unit.
* Plans staff assignments for the shift based on Surgery and other procedure area volumes.
* Maintains up to date quality control on all sterilizers, washer disinfectant, cart washer, ultrasonic machines and scope washers.
* Monitors sterilization practices to ensure all standards are met.
* Keeps accurate records of all sterilizer loads.
* Utilizes knowledge of sterilization parameters and takes corrective action if parameters are not met.
* Ensures safe work practices for all employees.
* Monitors staff use of PPE in decontamination area.
* Promotes a safe environment.
* Takes appropriate action in emergency situations, and practices awareness and control of hazards which may endanger patients, visitors and employees.
* Ensures staff are in compliance with department and JHS policies, procedures and protocols.
* Assesses quality of services delivery to ensure department quality standards are met, turnaround time is efficient and OR needs are met.
* Provides performance feedback to employees, and when applicable, corrective action.
* Leads department employee engagement activities.
* Facilitates staff development programs including in-services on product usage and infection control.
* Uses the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and set assembly count sheets.
* Establishes internal inventory levels and maintains levels in accordance with set standards.
* Actively seeks ways to eliminate errors, reduce turnaround time, maintain work-flow and improve customer service.
* Assures budgetary compliance for departmental supply expenses including forms, clerical supplies and disposable attire used in decontamination procedures.
* Consistently conducts audits of inventory item usage to determine appropriate utilization in supply item and PAR levels.
* Coordinates the physical inventory activities of the department and assists all other departments with completion of physical inventory procedures.
* Provides emergency back-up coverage, when staff shortages occur in the department.
* Resolves all supply issues for all departments, on a daily basis.
Experience
* Generally requires 3 to 5 years of related experience. Supervisory experience is required.
Education
* High School diploma is required; Bachelor's degree in related field is strongly preferred.
Credentials
* Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM is required. Incumbents hired before November 20, 2019 must complete obtain the required certification by December 31, 2021.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
$45k-67k yearly est. 4d ago
Racquet Center Supervisor I
City of Boca Raton, Fl 4.4
Service supervisor job in Boca Raton, FL
Performs difficult para-professional work assisting with directing a diversified racquet sports programs; does related work as required. Work is performed under general supervision. Supervision is exercised over all Boca Raton Tennis Center or Racquet Center staff.
* Plans, organizes and oversees large-scale tennis programs and events catering to varied age groups with upwards of 300 participants.
* Publicizes upcoming tennis events and programs through diverse media channels
* Supervises and directs programs and ensures compliance with established policies and procedures;
* Recommends purchase of equipment and supplies and solicits bids for grounds, building, and courts;
* Prepares and manages budget for center, including forecasting, revenues and expenditures;
* Researches and recommends CIP and capital purchases;
* Prepares and follows up to resolve facility maintenance work orders;
* Supervises, schedules and evaluates work performance of staff;
* Manages billings, accounts, and oversees Pro Shop purchases and revenue accounts.
* Handles comments from public on programs, events and facility; ensures positive public relations.
* Maintains comprehensive program reports in Rec Trac.
* Compiles information from various sources and prepares payroll;
* Checks and reviews a variety of data for completeness, accuracy, and compliance with regulations, producing routine reports
* Manages incoming calls, assists the public, receives court reservations and collect fees.
* Assists in Pro Shop operations as needed.
* Maintains office files and keeps records
* Operates standard office machines, word processing, and data entry equipment.
Knowledge of:
* Tennis & Racquet sports and the day-to-day operations and maintenance of a tennis facility
* General office practices and procedures
Skilled in:
* Use of a variety of Microsoft Office Suite products to include Word, Excel, and Outlook
* Use of computers and software applications to a moderate degree of proficiency including but not limited to for use of payroll and timekeeping (Oracle), reservation and registration management (RecTrac)
* Developing and managing budgets
* Written and verbal communication, including to convey detailed or important spoken instructions to personnel accurately and concisely
Ability to:
* Plan and direct staff activities
* Correctly interpret and efficiently implement all applicable policies and procedures
* Delegate, manage, supervise, lead and motivate to achieve goals
* Prepare and maintain accurate records
* Establish and maintain effective and professional relationships with personnel under supervision, city staff and officials, as well as the general public
* Work a flexible work schedule that includes weekdays, weekends and evenings as needed.
* High School Diploma or GED equivalent
* Two (2) years of experience in community or group recreation program administration at a recreation or tennis center
* Six (6) months of supervisory experience in community or group recreation program administration at a recreation or tennis center
POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
* Criminal Background Check
* Employment Verification
* Motor Vehicles Report (MVR) Check
* Drug and Alcohol Screen
$31k-39k yearly est. 6d ago
Medical Assistant Supervisor
Care Resource 3.8
Service supervisor job in Miami, FL
The Medical Assistant ServicesSupervisor has responsibility for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provide ongoing Quality Improvement monitoring and ensure safe patient care to the clinic patients and ensure office staff are competent to perform patient care. The Medical Care ServicesSupervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager.
ESSENTIAL JOB RESPONSIBILITIES
Management/Leadership
Understand and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution.
Provide training, guidance and direction to staff, which ensures staff perform duties efficiently, timely, and knowledgeably.
Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment.
Coordinate and participate in staff meetings and educational activities.
Manage relationships with vendors, clearinghouses, payers, and ensuring ongoing successful relationships.
Oversee daily operations and ensure progress towards departmental goals.
Communicate updated policies and procedures to staff.
Ensures adequate staffing to support timely patient visits.
Maintain open and effective communication with all staff levels.
Post assignments and schedule for clinic.
Review and authorize payroll and time-off requests as needed.
Ensure established inventory standards for all supplies and equipment.
Resolve operational and personnel issues effectively.
Ensure a safe environment for patients and staff.
Respond to and resolve patient complaints.
Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance to CR policies.
Administrative
Oversee charges capture and accuracy, including HEDIS and UDS reporting.
Works closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission.
Address escalated questions from clients/patients, staff and insurance companies.
Oversee resolution of client/patient billing complaints and the client/patient statement process.
Evaluate client/patient financial status. and establish payment plans as needed.
Ensure payments are submitted via BRINKS daily.
Assist with collecting on delinquent accounts and monitor payment compliance.
Attend internal/external meetings as required.
Quality Assurance/Compliance
Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies.
Prepare for and participate in inspections as required by regulatory agencies.
Conduct Quality Assurance and record reviews for the medical program.
Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures.
Mediate disputes involving clients, patients, staff, and visitors.
Prepare credentialing and recredentialing for providers.
Support planning and implementation of performance improvement plans related to Joint Commission ACHA and HRSA standard.
Provide ongoing training to staff to ensure compliance with safety and quality care standards.
Culture of Service: 3 C's
Compassion
Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, and appropriate tone and body language
Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor).
Competency
Deliver services in accordance to established protocols and seek assistance when needed to ensure quality service.
Commitment
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed
Prioritize customers (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided
Safety
Practice and ensure proper hand washing per CDC guidelines.
Understand and fulfill assigned roles in emergency codes system and the Continuity of Operations Plan (COOP).
Other
Participate in health center developmental activities as requested.
Perform other duties and special projects as assigned.
JOB SPECIFICATIONS
Education:
Associate Degree in Nursing is required. Bachelor's degree in nursing or related field preferred.
Training and Experience:
Three (3) years of medical assistant experience in private practice
License and certifications:
LPN licensed.
Job Knowledge and Skills:
Proficiency in Microsoft Office (Outlook, Word, Access, Excel), Provide Enterprise, NextGen EMR.
Strong organizational, communication, and teamwork skills.
Effective problem-solving and decision-making abilities.
Ability to work with multicultural and diverse population.
Demonstrated understanding of clinical workflows, medical terminology, patient care protocols, and regulatory standards (e.g., Joint Commission, HRSA, HIPAA). Ability to support clinical staff in delivering safe, high-quality care.
How much does a service supervisor earn in Lauderhill, FL?
The average service supervisor in Lauderhill, FL earns between $27,000 and $73,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Lauderhill, FL
$44,000
What are the biggest employers of Service Supervisors in Lauderhill, FL?
The biggest employers of Service Supervisors in Lauderhill, FL are: