The Department of Pharmacy has the responsibility for the implementation andcoordination of drug control in the process of providing pharmaceutical care for patients of all ages within the Medical Center. The Pharmacist Team Leader will be responsible for routine daily operations or assignments in their designated area of responsibility. This role will include staffing with intermittent project days in assigned area(s) of responsibility as needed.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
*Commits to the mission, vision, beliefs and consistently demonstrates our core values.
*Attends and actively participates in the team leader meetings by problem solving and getting involved in the planning process; helps develop and follow the ground rules of the team to support the team process; supports the decisions made by the team leader group and works to implement initiatives which promote a cohesive department working in a common direction with a common goal; communicates information from the team leader group meetings with the individuals on the team and provide feedback back to the team leader group and management to facilitate information sharing and the planning process within the department.
*Develops method(s) of communication between team members and holds regular team meetings or provides an alternative method of allowing participation, communication and input to promote information sharing and problem solving; encourages and models team work in and between the teams so as to set the example and establish a cohesive team environment with team members working together to reach and complete team goals and projects; supports and offers guidance as necessary to facilitate the processes.
*Monitors, reports, and corrects as needed, the general operations of the team, such as but not limited to, pharmacist and technician assignments, incidents, nursing/physician relations; acts as the immediate supervisor over the assigned area to maintain a healthy working environment for the team; helps identify and counsel team members with any performance issues; maintains an open line of communication and clarifies expectations to assist team members in performing up to professional standards; assists with the annual performance reviews on each team member; provides guidance for improvement and praise for areas where the individual excels.
*Acts in a supervisory role in the absence of or under the direction of other departmental management, taking responsibility where needed for departmental operations in emergency or mission critical situations according to the departmental organizational plan; assists in formulating, communicating and supporting departmental policy; ensures the appropriate execution of such policies within the department and the institution.
*Develops the pharmacy skills of other pharmacy team members by teaching and exemplifying those skills to the team members; trains and directs the training of new staff members; participates in staff educational development encouraging team members to further their learning in pharmaceutical care to contribute to patient care/safety; provides educational seminars to pharmacy staff at least twice a year; provides educational information to physicians and other Licensed Independent Practitioners (staff), nursing staff, and other allied health care professionals as needed or assigned.
*Serves on interdisciplinary patient care teams convened to ensure quality patient care, problem resolution, protocol development, policy development, and other work groups and committees at the department and/or hospital as assigned; serve as an ad hoc representative to the Pharmacy and Therapeutics Committee; serves on the formulary and/or medication safety committees as assigned.
*Sets the standard for performance; encourages the documentation of interventions, drug utilization evaluations, adverse drug events, formulary compliance etc. and determines the standard for team members; works with the team to set team and individual goals and guide, monitor and evaluate progress.
QUALIFICATIONS:
Graduate of a college of pharmacy. Registration status as a pharmacist in the state of Nebraska required. Minimum of two (2) years experience in institutional pharmacy environment required. Advanced education or training preferred.
$38k-73k yearly est. 1d ago
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Retail Customer Service Manager
Michaels 4.2
Service supervisor job in Lincoln, NE
Store - LINCOLN-48TH ST, NELead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$33k-54k yearly est. Auto-Apply 60d+ ago
Service Director
Husker 4.1
Service supervisor job in Lincoln, NE
High Volume New Car Dealer with 5 franchises is actively seeking a Service Department Director. See Dealer for details.
$96k-129k yearly est. Auto-Apply 16d ago
Client Service Supervisor
Help at Home
Service supervisor job in Lincoln, NE
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a **Client ServiceSupervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
+ Regular travel on a daily or weekly basis required, even in inclement weather
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care ServiceSupervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$38k-57k yearly est. 13d ago
Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Service supervisor job in Lincoln, NE
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes.
WHAT WILL YOU DO?
* Serve as the primary point of contact for sub-servicers, ensuring communication and coordination.
* Monitor and evaluate sub-servicer performance against contractual obligations and performance standards.
* Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements.
* Conduct regular audits of subservicer operations and compliance practices.
* Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery.
* Analyze performance metrics to identify areas for improvement and drive corrective actions.
* Implement training programs for subservicer staff on compliance standards and best practices.
* Update training materials to reflect regulatory changes.
* Define documentation standards to ensure consistency and accountability in operations.
* Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership.
* Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input.
* Stay updated on regulatory changes and adjust processes accordingly.
* Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals.
* Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure.
* Address and resolve issues or breaches of service level agreements identified through monitoring and audits.
* Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals.
* Create a comprehensive suite of mortgage products and services.
* Establish policies, procedures, and workflows to ensure compliance and operational efficiency.
* Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
* Drive growth and profitability within the mortgage division.
* Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines.
* Manage vendor relationships and mortgage software applications.
* Represent the bank in community and civic activities to enhance market presence.
* Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures.
* Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation.
* Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance.
* Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters.
* Establish rigorous quality control measures to maintain high standards of service and compliance.
* Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations.
* Train team members and strategic partners on best practices related to foreclosure and bankruptcy.
* Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements.
* Engage with investors and insurers to advocate for policies beneficial to all stakeholders.
* Undertake special projects or strategic initiatives as assigned by senior leadership.
* Perform other duties as necessary, including travel.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives
* Minimum of 5 years of Mortgage Default Experience
* Minimum of 5 Years of Mortgage Subservicing Experience
*Additional Qualifications*
* Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
* Running servicing operations and establishing an end to end servicing oversight control for a bank.
* Strong leadership, communication, and analytical skills.
* Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
* Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization
* Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills
* Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently
* Strong quantitative, governance, and analytical abilities
* Ability to solve complex problems and drive structure through ambiguity
* Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership
* Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio)
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$84k-106k yearly est. 4d ago
Director, Crisis Services
Lutheran Family Services 4.4
Service supervisor job in Lincoln, NE
Director, Crisis Services Job Type Full-Time
The Director of Crisis Services provides strategic leadership and operational oversight of crisis response, urgent care, co-response, crisis stabilization units, and detox services. This role ensures the delivery of high-quality, evidence-based services, focused on safety and client experience, while maintaining compliance with regulatory standards. The Director serves as a resource to staff and community partners, coordinates crisis services initiatives, and is routinely on-call to provide guidance and support during critical incidents or emergent situations, ensuring rapid and effective resolution. The Director also cultivates a high-performing team environment and fosters ongoing professional development among program leaders and staff.
Job Duties:
Provide day-to-day leadership, on-call, and operational management of crisis stabilization, urgent care, and detox programs, supervising managers, supervisors, and frontline staff.
Ensure services are delivered using evidence-based and best practices, with a strong focus on safety, quality, and client experience.
Develop, implement, and evaluate crisis response initiatives to meet emerging community needs and improve system-wide outcomes.
Recruit, coach, and develop program leaders and staff, fostering professional growth and a supportive, high-performance team environment.
Maintain compliance with state, federal, and local regulations; oversee audits, site visits, and certification processes; ensure accurate and timely reporting.
Establish and monitor program performance metrics, guiding quality improvement efforts and adjusting practices as needed.
Collaborate with law enforcement, hospitals, behavioral health providers, and community partners to coordinate crisis services and promote continuity of care.
Manage budgets and resources for crisis programs, identifying opportunities for efficiency and sustainability; participate in grant development and funding initiatives.
Lead clinical and operational response during high-risk or emergent situations, ensuring clear protocols and staff support.
Represent the organization on regional or statewide committees, task forces, and partnerships related to crisis response.
Other job-related duties as directed by leadership.
Required Skills/Abilities:
Ability to guide and support multidisciplinary teams through critical, fast-paced situations.
Skilled in clinical and operational decision-making, with the ability to balance safety, compliance, and client-centered care.
Excellent communication and collaboration skills, with experience working across community systems (healthcare, law enforcement, behavioral health, etc.).
Proficiency in data-driven decision making and quality improvement strategies.
Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High level of professionalism, integrity, and ethical standards.
Familiar with EHR systems, telehealth platforms, and clinical data management tools.
Financial acumen, including budgeting, forecasting, and resource stewardship.
Regular and predictable attendance, and promptness for work.
Commitment to uphold the mission, vision, and values of Lutheran Family Services.
Support the organization's objectives to be an inclusive and accessible workplace.
Position Competencies:
Leadership
Resilience
Collaboration
Critical Thinking
Education and Experience:
Bachelor's degree in behavioral health, social work, psychology, counseling, psychiatry, or a related field preferred. Equivalent work experience may be considered in lieu of degree.
Current, active, and unrestricted license (LIMHP, LICSW or LMHP) in Nebraska preferred.
Licensed Alcohol and Drug Counselor (LADC) preferred.
5 years' progressive experience in behavioral health crisis services, including at least 3 years in a leadership role.
Expertise in crisis stabilization, urgent care, or detox programming strongly preferred.
Valid driver's license, proof of liability insurance, and ability to travel for agency business.
Physical Requirements:
In-office work environment with frequent computer use and participation in both virtual and in-person meetings with clients, families, staff, and community partners. Occasional remote work may apply.
Regular use of a company-issued laptop and cell phone.
Ability to travel to agency sites and community locations for meetings and program needs.
Able to occasionally lift and carry up to 25 pounds.
Able to respond to crisis situations during evenings, weekends, and on-call hours as organizational needs arise.
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital
. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at *****************
Job Description
ProSidian Seeks a Senior UXO Supervisor | Environmental Management [USACE036041] - DPLH Est.: 2080 Hrs. ST | 0 Hrs. OT on a Exempt Technical Element Basis Engagement Team | Executive Consultant/SME III Labor Category - High Level Exempt Professional aligned under services related to NAICS: 541620 - DPLH Est.: 2080 Hrs. ST | 0 Hrs. OT on a Exempt Technical Element Basis located CONUS - Ten (10) States: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming Across The Mid West Region supporting a federal agency within the Dept of Defense whose geo area encompasses a vast geographic region that includes all or parts of ten states: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming to provide critical engineering services to strengthen national security, support economic growth, and mitigate disaster risks focusing on flood management, environmental restoration, and military construction across the Missouri River Basin. The USACE NWO mission is to deliver vital engineering solutions, in collaboration with partners, to secure the nation, energize the economy, and reduce disaster risks by focusing on a diverse array of missions, including flood risk management, navigation, hydropower, environmental restoration, and regulatory oversight.
Seeking Senior UXO Supervisor candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as USACE. This as a Technical Element or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Environmental Remediation Services (ERS) (Senior UXO Supervisor) in the Environmental Management Industry Sector focusing on Environmental Services Solutions for clients such as Department of Defense (DoD - USACE) | U.S. Army Corps of Engineers, Northwestern Division, Omaha District (USACE NWO) Area of Responsibility (AOR) Generally Located In CONUS - Ten (10) States: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming and across the Mid West Region.
RESPONSIBILITIES AND DUTIES
-
Senior UXO Supervisor | Environmental Management [USACE036041]
Manage Unexploded Ordnance (UXO) Operations; ensure safety protocols are followed; supervise UXO teams. A Senior Unexploded Ordnance (UXO) Supervisor [Senior UXO Supervisor] is responsible for overseeing all UXO-related activities on a project site.
This role includes managing the UXO team, ensuring that all UXO detection, identification, and disposal operations are conducted safely and in compliance with relevant regulations and standards, such as those outlined in DDESB TP 18. The Senior UXO Supervisor is also tasked with coordinating with other project personnel, providing guidance and training to UXO staff, and maintaining comprehensive records of all UXO operations.
Responsibilities and Duties:
-- Oversee all UXO operations on a project site, including detection, identification, and disposal of unexploded ordnance.
-- Supervise the UXO team, ensuring that all activities are performed safely and in accordance with regulatory standards.
-- Coordinate with project managers, safety officers, and other stakeholders to integrate UXO activities with overall project plans.
-- Conduct briefings and training sessions for UXO personnel, ensuring they are aware of operational procedures and safety protocols.
-- Maintain detailed records of UXO operations, including personnel logs, safety reports, and ordnance disposal documentation.
Qualifications
Desired Qualifications For Senior UXO Supervisor | Environmental Management [USACE036041]
(
USACE036041
)
Candidates:
Expertise in UXO operations; extensive knowledge of safety and disposal procedures.
Standard Qualifications:
-- Extensive experience in UXO operations, including supervisory roles.
-- Comprehensive knowledge of DDESB TP 18 and other relevant DoD safety standards.
-- Proven leadership abilities and experience managing teams in high-risk environments.
Education / Experience Requirements / Qualifications
10+ years in UXO operations; certifications such as UXO Technician III or IV required. | High school diploma or equivalent.
Education/Experience Requirements/Qualifications:
-- Education: High school diploma or equivalent; advanced education or military training in EOD/UXO operations preferred.
-- Experience: A minimum of 10 years of experience in UXO operations, with at least 5 years in a supervisory capacity.
Skills Required
Skills Required: UXO safety, team supervision, risk management, problem-solving. | Professional Licensure: UXO Technician III or IV certification, First Aid/CPR certification.
Skills Required:
-- Strong leadership and team management skills.
-- In-de
Competencies Required
Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Ancillary Details Of The Roles
Permits/Licenses: Team ProSidian shall obtain permits and licenses necessary to conduct the work required by this contract, including, but not limited to, environmental permits, building permits, discharge permits, Nuclear Regulatory Commission (NRC) or state licenses for radiation activities, and Department of Transportation (DOT) permits for transport of Munitions and Explosives of Concern (MEC) and Hazardous, Toxic and Radioactive Waste (HTRW) on public highways. Team ProSidian shall comply with all applicable Federal, State, and local laws and regulations, including Technical Bulletin TB 700-2, “Department Of Defense Ammunition And Explosives Hazard Classification Procedures,” when transporting MEC. Rights of entry on and off Government property may be required.
- Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
- EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
- Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
- Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in performing their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment.
#TechnicalCrossCuttingJobs #Consulting #StructuralEngineering #ChemicalSafety #HazardInvestigation #ProfessionalAnalyticalSupport #EnvironmentalRemediation #Sustainability #EnergyInfrastructure #USACareers #EnvironmentalJobs #EngineeringJobs #Jugaad
Additional Information
CORE COMPETENCIES
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership -
ability to guide and lead colleagues on projects and initiatives
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation -
persistent in pursuit of quality and optimal client and company solutions
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility -
exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$61k-109k yearly est. 10h ago
Physician Services Supervisor
Real Radiology LLC
Service supervisor job in Omaha, NE
Job Description
About the Job
At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.
Be part of a team that's transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!
The Role
The Physician ServicesSupervisor is responsible for overseeing the daily operations of licenses, applications, and verifications within the Physician Services team. Ensuring timely and accurate completion along with compliance is critical. This role is a frontline leader that provides support and guidance, performance management, problem solving, and training. This position is full time and in the office during regular business hours.
Job Functions
Oversee physician services team coordinating daily activities to meet goals
Monitor employee performance, providing guidance and clear feedback
Conduct annual performance reviews for employees
Provide ongoing training and development opportunities
Address and resolve employee concerns, conflicts, and disciplinary actions
Serve as a liaison between employees and management
Identify areas of improvement and solutions, providing feedback to management
Ensure accuracy and compliance with credentialing and licensing requirements
Manage license renewals, state license applications, hospital privileging, and credentialing processes
Communicate with State Boards, hospitals, and other entities to resolve deficiencies or application issues
Obtain necessary fees from accounting and ensure payments are processed correctly
Maintain accurate and up-to-date documentation in internal systems
Support the Physician Services department with projects, tasks, and assignments
Preferred Talents
Strong understanding of medical credentialing, licensing, and privileging processes
Knowledge of healthcare accreditation standards
Understanding of state medical board regulations and their impact on licensing
Awareness of HIPAA regulations
Strong communication skills, written and verbal
Proactive approach to challenges and improvements
Effective problem solving and decision making
Ability to motivate and develop team members
Ability to foster a positive and productive work environment
Attention to detail and organized
Proficient in computer literacy and Microsoft Suite
Experience using spreadsheets, reporting tools, and document management systems
Qualifications Preferred
Undergraduate degree or equivalent work experience
2 + years medical experience directly relating to radiology
BENEFITS & PERKS
Comprehensive benefits package, including retirement and profit sharing
Paid time off and flexibility to support your personal life
Fuel for your day with company sponsored lunches & snacks
$36k-56k yearly est. 6d ago
Advisor Support Supervisor - Client Services
Osaic
Service supervisor job in La Vista, NE
Customer Service Opportunity in Financial ServicesSupervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Exempt
Salary: $60,000 - $68,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole.
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
* Lead a team of Client Services agents that will support and service Osaic's orphaned accounts.
* Set team goals, establish vision and take action to achieve goals.
* Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives
* Provide timely coaching, training, and total performance management
* Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching
* Assist with client services processing tasks as needed to ensure timely and accurate handling of requests
* Support the client team chat channel, answering team member questions real time
* Develop and maintain internal relationships
* Identify and take responsibility for addressing operational and organizational challenges that impact the team
* Effectively adopt changing business needs and guide employees through shifting priorities
Basic Requirements:
* Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals
* Experience and comfort level with engaging and supporting the needs of clients with complex expectations
* Exceptional oral and written communication skills with a strong attention to detail
* Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication
* Outstanding professional presence and positive customer service attitude
* Successful track record of customer-centric decision making
* Ability to cope with and persevere through frequent and unexpected changes
* Excellent organizational skills, with the ability to handle multiple tasks
Preferred Requirements:
* At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
* Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
* Completion of FINRA SIE exam.
* FINRA Series 7 license, other FINRA licenses.
Equal Opportunity Employer
Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
Eligibility
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.
Unqualified Applications
Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.
Recruiting Agencies
Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
$60k-68k yearly 11d ago
Laboratory Services Supervisor
Certified Laboratories 4.2
Service supervisor job in Omaha, NE
About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc.
We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp.
We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you.
The Opportunity
We are seeking a Lab ServicesSupervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.
In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.
Key Responsibilities
* Lead, deliver, and oversee training for new and current laboratory personnel.
* Mentor and coach team members, providing ongoing performance feedback and development support.
* Evaluate training effectiveness and manage corrective action plans when needed.
* Maintain a collaborative, respectful, and safety-focused workplace culture.
* Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
* Conduct internal audits related to training and test performance.
* Maintain trainer qualifications and required certifications.
* Process samples and perform testing as needed across multiple laboratory areas.
* Maintain the ability to perform all functions reporting to the supervisor.
* Oversee test results and reporting, including communication of out-of-specification results.
* Address client needs in collaboration with the Management Team.
* Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
* Stay current with industry trends, scientific literature, and professional development opportunities.
* Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.
Education & Experience
* Bachelor's degree in Life Sciences or a related field required.
* Master's degree in Life Sciences or a related field preferred.
* Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
* Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
* Working knowledge of LIMS and Microsoft Office is required.
Skills & Competencies
* Strong written, verbal, and interpersonal communication skills.
* Excellent organizational and time-management abilities.
* Critical thinking and independent problem-solving skills.
* Ability to interpret written, verbal, and visual instructions.
* Comfortable working in a fast-paced, deadline-driven environment.
* Ability to lead and supervisor a team.
Sunday -Thursday
Sunday shift starting at 10am
Monday-Thursday shift starting at 2pm
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at *****************
Job Description
ProSidian Seeks a Senior UXO Supervisor | Environmental Management [USACE036041] - DPLH Est.: 2080 Hrs. ST | 0 Hrs. OT on a Exempt Technical Element Basis Engagement Team | Executive Consultant/SME III Labor Category - High Level Exempt Professional aligned under services related to NAICS: 541620 - DPLH Est.: 2080 Hrs. ST | 0 Hrs. OT on a Exempt Technical Element Basis located CONUS - Ten (10) States: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming Across The Mid West Region supporting a federal agency within the Dept of Defense whose geo area encompasses a vast geographic region that includes all or parts of ten states: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming to provide critical engineering services to strengthen national security, support economic growth, and mitigate disaster risks focusing on flood management, environmental restoration, and military construction across the Missouri River Basin. The USACE NWO mission is to deliver vital engineering solutions, in collaboration with partners, to secure the nation, energize the economy, and reduce disaster risks by focusing on a diverse array of missions, including flood risk management, navigation, hydropower, environmental restoration, and regulatory oversight.
Seeking Senior UXO Supervisor candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as USACE. This as a Technical Element or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Environmental Remediation Services (ERS) (Senior UXO Supervisor) in the Environmental Management Industry Sector focusing on Environmental Services Solutions for clients such as Department of Defense (DoD - USACE) | U.S. Army Corps of Engineers, Northwestern Division, Omaha District (USACE NWO) Area of Responsibility (AOR) Generally Located In CONUS - Ten (10) States: Colorado, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming and across the Mid West Region.
RESPONSIBILITIES AND DUTIES - Senior UXO Supervisor | Environmental Management [USACE036041]
Manage Unexploded Ordnance (UXO) Operations; ensure safety protocols are followed; supervise UXO teams. A Senior Unexploded Ordnance (UXO) Supervisor [Senior UXO Supervisor] is responsible for overseeing all UXO-related activities on a project site.
This role includes managing the UXO team, ensuring that all UXO detection, identification, and disposal operations are conducted safely and in compliance with relevant regulations and standards, such as those outlined in DDESB TP 18. The Senior UXO Supervisor is also tasked with coordinating with other project personnel, providing guidance and training to UXO staff, and maintaining comprehensive records of all UXO operations.
Responsibilities and Duties:
-- Oversee all UXO operations on a project site, including detection, identification, and disposal of unexploded ordnance.
-- Supervise the UXO team, ensuring that all activities are performed safely and in accordance with regulatory standards.
-- Coordinate with project managers, safety officers, and other stakeholders to integrate UXO activities with overall project plans.
-- Conduct briefings and training sessions for UXO personnel, ensuring they are aware of operational procedures and safety protocols.
-- Maintain detailed records of UXO operations, including personnel logs, safety reports, and ordnance disposal documentation.
Qualifications
Desired Qualifications For Senior UXO Supervisor | Environmental Management [USACE036041] (USACE036041) Candidates:
Expertise in UXO operations; extensive knowledge of safety and disposal procedures.
Standard Qualifications:
-- Extensive experience in UXO operations, including supervisory roles.
-- Comprehensive knowledge of DDESB TP 18 and other relevant DoD safety standards.
-- Proven leadership abilities and experience managing teams in high-risk environments.
Education / Experience Requirements / Qualifications
10+ years in UXO operations; certifications such as UXO Technician III or IV required. | High school diploma or equivalent.
Education/Experience Requirements/Qualifications:
-- Education: High school diploma or equivalent; advanced education or military training in EOD/UXO operations preferred.
-- Experience: A minimum of 10 years of experience in UXO operations, with at least 5 years in a supervisory capacity.
Skills Required
Skills Required: UXO safety, team supervision, risk management, problem-solving. | Professional Licensure: UXO Technician III or IV certification, First Aid/CPR certification.
Skills Required:
-- Strong leadership and team management skills.
-- In-de
Competencies Required
Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Ancillary Details Of The Roles
Permits/Licenses: Team ProSidian shall obtain permits and licenses necessary to conduct the work required by this contract, including, but not limited to, environmental permits, building permits, discharge permits, Nuclear Regulatory Commission (NRC) or state licenses for radiation activities, and Department of Transportation (DOT) permits for transport of Munitions and Explosives of Concern (MEC) and Hazardous, Toxic and Radioactive Waste (HTRW) on public highways. Team ProSidian shall comply with all applicable Federal, State, and local laws and regulations, including Technical Bulletin TB 700-2, “Department Of Defense Ammunition And Explosives Hazard Classification Procedures,” when transporting MEC. Rights of entry on and off Government property may be required.
- Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
- EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
- Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
- Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in performing their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment.
#TechnicalCrossCuttingJobs #Consulting #StructuralEngineering #ChemicalSafety #HazardInvestigation #ProfessionalAnalyticalSupport #EnvironmentalRemediation #Sustainability #EnergyInfrastructure #USACareers #EnvironmentalJobs #EngineeringJobs #Jugaad
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$44k-80k yearly est. 60d+ ago
Regional Service Director
801 Chophouse
Service supervisor job in Omaha, NE
Benefits: * Short Term & Long-Term Disability Insurance * Health/Dental/Vision insurance * Bonuses based on individual performance * Bonuses based on Company performance * 401(k) matching * Employee discounts * Flexible schedule * Paid time off 801 Restaurant Group is hiring for Regional Service Director! This is a full-time, regional management position overseeing front of the house (FOH) operations for multiple restaurants and concepts, including high-end chophouses, seafood, and American cuisine. 801 restaurants are team-oriented, high-volume, fast-paced, and guest-centric environments with the highest quality food.
Date Job Posted: June 6, 2025
Application Deadline: The application window will remain open for a minimum of 7 days from the posting date, after which the Company may move forward with selection and hiring. This posting will be removed promptly after the position is filled.
Regional Service Director - Primary Responsibilities:
* Overall management of FOH operations for each restaurant within assigned region, including restaurant cleanliness and organization; service standards and floor etiquette; wine/liquor inventory; team member recruitment, training, performance management and retention; staffing/schedule management and coverage as needed; and audit/analysis of costs (labor, food/pour, AP).
* Provide guidance and supervision to restaurant managers and staff, including ensuring employees maintain adequate product knowledge and adhere to SOPs and service standards, opening/closing checklists, etc.
* Oversee Pour Program for each restaurant. Ensure best practices for inventory management/levels, wine lists are well-rounded, and cocktail programs are appropriate for each concept.
* POS/Back Office Management - ensure pricing updates are implemented, and accurate data is maintained within Restaurant 365 platform.
* Ensure restaurant management and staff understand and follow 801's human resources policies and procedures.
* Attend pre-shift meetings with restaurant management and staff.
* Participate in weekly Executive Team conferences, weekly financial conferences with restaurants, and other meetings as required.
* Recruitment and hiring of General Managers / Assistant General Managers for restaurants within assigned region and assist with other regions as requested.
* Conduct quarterly audits of each restaurant.
* Oversee maintenance and repair of restaurant furnishings and equipment, including following process for approval of quotes/repairs.
* Assist with restaurant openings.
* Perform other projects and duties as assigned by Chief Operating Officer, Chief Financial Officer, or other Executive Management.
Position Requirements/Desired Experience:
* Minimum of 5 years, but preferably at least 8 years of restaurant management experience in full-service, high-end fining dining establishments.
* At least 2 years' experience managing overall operations for multiple restaurants is preferred.
* Complete understanding / proficiency in R365 accounting & financial system, including opening & closing paperwork, inventory, invoice entry, weekly submittals, etc.
* Knowledge/proficiency in OpenTable, TOAST, Triple Seat.
* Advanced knowledge of beer/wine/spirits is required, Level 1 Wine Certification is preferred.
* Experience managing a beverage/wine program is preferred.
* Experience in restaurant marketing/sales/business development is preferred.
* Ability to remain calm, professional and use good judgment under pressure.
* Ability to communicate clearly and demonstrate hospitality, warmth, and expertise to guests and staff in a busy, sometimes fast-paced / high-stress environment.
* Must be available 7 days per week, including evenings, weekends & some holidays.
* Regular, predictable and reliable attendance.
Physical requirements include, but are not limited to:
* Physical ability to work on your feet, alertly, for extended periods of time
* Ability to maintain balance of food and drink service trays
* Physical ability to frequently lift up to 50lbs
* Ability to bend, reach, squat, kneel, climb and twist
Location: Negotiable - Must reside where at least 1 of assigned restaurants is located.
Travel Required: Yes. The Regional Service Director is required to travel approximately 2 weeks per month between 801 restaurants within assigned region, however, increased travel may occur if operationally required. Occasional travel to restaurants outside of assigned region for coverage and corporate meetings may also be required.
Regional Service Director is generously compensated with salary plus eligibility for quarterly bonuses based on Company performance and semi-annual bonuses tied to individual performance.
$75k-131k yearly est. 60d+ ago
Director Perioperative Services
Common Spirit
Service supervisor job in Omaha, NE
Job Summary and Responsibilities Director Periop Services CUMC - Bergan Mercy is searching for a Director of Perioperative Services. The ideal candidate will be a humble servant leader, who is compassionate and visionary. The role requires an experienced leader with a background in perioperative services management, from a large academic center or a tertiary care center. The candidate has strong analytical skills, which involve overseeing a team of 200 staff members and four departments (Main OR, CV, GI, and Sterile Processing).
The facility boasts 16 ORs (12 general, 4 cardiovascular, 5 GI rooms), a sterile processing unit, 2 hybrid interventional rooms, a neuro-interventional suit, and latest equipment for cardiovascular and neurosurgical/spine procedures, including 4 top-of-the-line robots. CUMC - Bergan Mercy is a Level 1 Trauma Center and a Comprehensive Stroke Center with two EDs serving the lower midwest including West IA and Nebraska. We specialize in open and structural heart procedures, complex vascular, neurosurgical and spine surgery, and cancer. Additional services offer a robust robotic program for thoracic, trauma and emergent general surgeries, urology, gynecology, and colorectal procedures.
As a flagship academic institution, CUMC Bergan Mercy trains fellows, residents and students on a daily basis in all procedural areas. We handle a significant volume of transfers being the primary referral center for all CHI facilities in the lower Midwest. We continuously strive for care excellence, patient experience and the highest level of safety culture. Our long-term goals are service optimization and growth, particularly for complex cardiovascular, thoracic and neurovascular disease processes.
* Manage performance with the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations; and allocate and direct staffing needs to meet patient, unit and department needs and collaborate with others to ensure overall staffing needs are met.
* Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.
* Ensures optimal utilization of department resources through participation in planning capital and operational budgets, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities and in monitoring, analysis and resolution of budget and productivity variances.
* Works collaboratively to develop plans, goals, and implementation strategies in support of CHI Health's Mission, Vision, and nursing, campus, and system business objectives. Maintains a department scope of care based on patient population and identified needs.
* Develops, coordinates, and manages operating systems, operational standardization, service standards, approaches, communication methods and policies across CHI Health.
* Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of areas of responsibility.
* Participates in the development of quality indicators and responds to a full range of financial, service and quality indicators in all areas of responsibility.
* Maintains a collegial and cooperative relationship with the other Hospital Operations and Service Line Directors, working as a team to search out and implement efficiencies, economies and best practices.
* Provides high quality perioperative services at reasonable costs by directing the programs, policies and procedures for all areas of responsibility. Develops, monitors, and ensures implementation of evidence based clinical standards of nursing practice.
* Promotes a culture of customer service focused on patients, families, visitors, physicians, other departments and the community. Establishes and maintains cooperative and collaborative relationships with the CHI Health and Independent Medical Staff. Develops and implements programs and processes to support patient and physician satisfaction.
Job Requirements
Required Bachelor's Degree in related discipline; Master's Degree strongly preferred
Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence.
BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Heart Association: Basic Life Support for Healthcare Providers.
#LI-CHI
#LI-CSH
Where You'll Work
At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.
$75k-131k yearly est. 60d+ ago
Director Perioperative Services
Commonspirit Health
Service supervisor job in Omaha, NE
Where You'll Work
At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.
Job Summary and Responsibilities
Director Periop Services
Location: CUMC-Bergan Medical Center, Omaha, NE
CUMC - Bergan Mercy is searching for a Director of Perioperative Services. The ideal candidate will be a humble servant leader, who is compassionate and visionary. The role requires an experienced leader with a background in perioperative services management, from a large academic center or a tertiary care center. The candidate has strong analytical skills, which involve overseeing a team of 200 staff members and four departments (Main OR, CV, GI, and Sterile Processing).
The facility boasts 16 ORs (12 general, 4 cardiovascular, 5 GI rooms), a sterile processing unit, 2 hybrid interventional rooms, a neuro-interventional suit, and latest equipment for cardiovascular and neurosurgical/spine procedures, including 4 top-of-the-line robots. CUMC - Bergan Mercy is a Level 1 Trauma Center and a Comprehensive Stroke Center with two EDs serving the lower midwest including West IA and Nebraska. We specialize in open and structural heart procedures, complex vascular, neurosurgical and spine surgery, and cancer. Additional services offer a robust robotic program for thoracic, trauma and emergent general surgeries, urology, gynecology, and colorectal procedures.
As a flagship academic institution, CUMC Bergan Mercy trains fellows, residents and students on a daily basis in all procedural areas. We handle a significant volume of transfers being the primary referral center for all CHI facilities in the lower Midwest. We continuously strive for care excellence, patient experience and the highest level of safety culture. Our long-term goals are service optimization and growth, particularly for complex cardiovascular, thoracic and neurovascular disease processes.
Manage performance with the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations; and allocate and direct staffing needs to meet patient, unit and department needs and collaborate with others to ensure overall staffing needs are met.
Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.
Ensures optimal utilization of department resources through participation in planning capital and operational budgets, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities and in monitoring, analysis and resolution of budget and productivity variances.
Works collaboratively to develop plans, goals, and implementation strategies in support of CHI Health's Mission, Vision, and nursing, campus, and system business objectives. Maintains a department scope of care based on patient population and identified needs.
Develops, coordinates, and manages operating systems, operational standardization, service standards, approaches, communication methods and policies across CHI Health.
Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of areas of responsibility.
Participates in the development of quality indicators and responds to a full range of financial, service and quality indicators in all areas of responsibility.
Maintains a collegial and cooperative relationship with the other Hospital Operations and Service Line Directors, working as a team to search out and implement efficiencies, economies and best practices.
Provides high quality perioperative services at reasonable costs by directing the programs, policies and procedures for all areas of responsibility. Develops, monitors, and ensures implementation of evidence based clinical standards of nursing practice.
Promotes a culture of customer service focused on patients, families, visitors, physicians, other departments and the community. Establishes and maintains cooperative and collaborative relationships with the CHI Health and Independent Medical Staff. Develops and implements programs and processes to support patient and physician satisfaction.
Job Requirements
Required Bachelor's Degree in related discipline; Master's Degree strongly preferred
Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence.
BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Heart Association: Basic Life Support for Healthcare Providers.
#LI-CHI
#LI-CSH
$75k-131k yearly est. Auto-Apply 60d+ ago
Supervisor, Business Banking Support
American National Bank 4.4
Service supervisor job in Omaha, NE
With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future…
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
* Competitive base compensation with additional performance-based annual earning potential
* Career growth potential built into every role
* 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
* Paid Time Off, Paid Holidays and Paid Volunteer Time
* Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
* Dental Insurance with significant premium contribution by ANB*
* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
* Tuition Reimbursement*
* Gym Membership Reimbursement*
* Discounts on Banking and Financial needs
* Eligibility Criteria Apply
Job Summary
The Business Banking Support Supervisor is an experienced Business Banking Specialist who can support all lines of commercial business. In this role, you will assist in training all new team members, facilitate workload management, and have input in department strategy, goals, and operations. Additionally, you will prepare commercial loan documents and provide direct support to commercial banking team and clients.
Essential Job Duties & Responsibilities
* Manages the day-to-day operations of the people, processes and work of the business banking support function within the market such as: working with new and existing business clients for new accounts, loans, all general account inquiries for both loans and deposits, and troubleshooting of all types. Coordinating commercial loan documents for lending officers, reviewing loan documentation, facilitating the loan closing process, partner with other areas of client support to enhance the client experience, among other commercial sales support tasks.
* Demonstrates strong knowledge of the Bank's products and services. Maintains a high level of knowledge regarding compliance and audit needs related to Commercial, Private, Small Business and Community Banking.
* Ensures operating policies, procedures and regulatory requirements are current and administered consistently throughout Business Banking Support team. Assesses service provided by team members to ensure it consistently delivers on the standard of client service set within the organization.
* Is relied upon as a subject matter expert on banking support processes and related software capability to advance the client experience. Serves as resource, consultant and coach to colleagues within and beyond the commercial client support team in special projects or on a periodic basis to develop people, improve workflow and enhance the effectiveness of commercial banking operations. Evaluates and recommends policy, core system function and procedural changes for processes that impact the client experience. Recommends training and technology enhancement needs.
* Provides oversight and direction to his/her team members in accordance with the organization's policies and procedures. Coaches, mentors and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities. Consciously creates a workplace culture that is positive consistent with the organization's goals. Leads employees to meet expectations for productivity, quality, and goal accomplishment. Provides effective performance feedback through recognition, rewards, and disciplinary action, with the assistance of Talent Management, when necessary. Maintain employee work schedules including paid time off and any requested leave of absence. Maintain transparent communication as appropriate through department meetings, one-on-one meetings, and appropriate email and regular interpersonal communication.
Experience Needed:
* Minimum of 5 years of banking or related financial services industry experience in at least some of the following areas of new accounts, commercial loan documentation, platform automation, sales support, lending, and customer service and client financial solutions.
* Significant experience with banking software such as Jack Henry and LaserPro is strongly preferred.
* Prior experience leading people in a formal capacity is strongly preferred.
Education, Licensure & Certification Needed:
* A 4-year degree in a relevant field or equivalent work experience is required.
Skills & Abilities Needed:
* Sound working knowledge of banking compliance, regulation and risk management
* A clear drive that seeks to improve the operational efficiency for the benefit of the bank and client experience.
* Strong problem-solving ability with customer service skills.
* A team player and team builder who can manage effectively in a changing environment by eliminating barriers and actively fostering collaboration.
* Ability to prioritize and balance simultaneous needs.
* Strong communication skills with individuals at all levels, internally and externally.
* Strong attention to detail.
* Consistently manages time well, balancing both long-term and day-to-day demands of management role.
* Highly proficient in banking software, as well as MS Office tools including Outlook, Excel, Word, and PowerPoint
$40k-47k yearly est. 52d ago
Supervisor Payment Posting & Credit Resolution / FT, days
Children International 4.7
Service supervisor job in Omaha, NE
Schedule: FT, Mon - Fri, 8:00 - 5:00
At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most.
A Brief Overview
The Supervisor, Payment Posting & Credit Resolution, plays a key leadership role managing payment posting, cash reconciliation, and refund and credit resolution functions. This role ensures optimal revenue cycle performance through accurate payment processing, regulatory compliance, and strong operational oversight. The supervisor serves as a liaison across departments, collaborates with IT and Finance, and monitors team performance to achieve operational excellence in alignment with organizational goals.
Essential Functions
Leadership and Team Management • Supervise and provide leadership to your team members, including mentoring and coaching to foster professional growth and high performance. • Assists in outcomes management by holding self and others accountable to meet stated outcomes, objectives, goals, timetables and commitments, adhering to outcomes even in the face of unforeseen circumstances. • Prioritizes and coordinates daily work activities. Provides leadership and guidance by sharing expertise with others. Approves schedules and monitors time worked. • Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment. • Submits notifications for personnel actions (e.g. status changes, termination, etc.) • Participates in selection, hiring, and salary recommendations • Coordinate onboarding and training for new hires, ensuring they are well-prepared for their roles. • Support and execute ongoing communications to keep the team updated on system changes, policies, and best practices. • Act as mentor and resource for team members, providing guidance on technical or procedural challenges • Effectively manages workload with accuracy and attention to detail per requirements outline in departmental policy.
Operational Management and Excellence • Ensure timely and accurate payment posting aligned with internal contracts and regulatory guidelines. • Oversee payment follow-up activities to support the revenue cycle, ensuring compliance with federal and state regulations. • Ensure payments are received electronically and post automatically whenever possible by enrolling for ERA and EFTs. • Approve and audit refund and adjustment requests, ensuring appropriate resolution prior to processing. • Collaborate with Finance to ensure all deposits are posted accurately and all systems are reconciled daily. • Monitor credit inventory and ensure resolution of credits within established regulatory timeframes. • Review internal adjustments and patient refunds that alter A/R status; investigate root causes of discrepancies and provide staff feedback. • Monitor staff workloads using ad hoc and system-generated reports; assess trends and ensure assignments are resolved timely and effectively. • Coordinate resolution and escalation of payment issues or discrepancies in collaboration with payer reps, internal departments, and vendors. • Stay informed of CMS, Medicaid, HIPAA, and payer regulations affecting payment posting and reimbursement. • Maintain active EHR certifications and participate in professional organizations (e.g., HFMA). • Promote ongoing professional growth and regulatory awareness among staff.
System Integration, Compliance & Testing • Lead the implementation and testing of regulatory requirements affecting payment processing. • Ensure compliance with the most current X12 HIPAA transactions including the 835 Health Care Claim Payment/Advice Transaction Set, using HIPAA-compliant ANSI-standard codes. • Partner with Information Services (IS) to troubleshoot and resolve system issues; implement process improvements. • Review and test system builds, upgrades, and Epic changes that impact payment posting, cash processing, and refund workflows. • Ensure internal controls and technology solutions support timely and accurate payment processing across all remittance and reconciliation sources.
Education Qualifications
Bachelor's Degree from an accredited college or university in Healthcare Administration, Business, Finance, or related field Required and
Equivalent relevant work experience may be substituted for education Required
Experience Qualifications
Minimum 5 years' experience in healthcare revenue cycle, with a focus on payment posting, credit balance resolution and A/R management Required
1 year of lead or supervisory experience Preferred
Skills and Abilities
In-depth knowledge of Revenue Cycle Operations including third-party reimbursement, payer relations, claims adjudication, contractual claims processes, and general reimbursement procedures.
Working knowledge of state and federal healthcare regulations, including CMS, Medicaid, HIPAA, Fair Debt Collection practices, and insurance-related laws.
Familiarity with EDI 835 remittance advice processing and ANSI-standard Claim Adjustment Reason Codes and Remittance Advice Remark Codes.
Effective leadership capabilities including planning, problem-solving, team development, and staff motivation.
Excellent analytical skills for data interpretation, workflow analysis, and complex problem-solving.
Capable of logically organizing details to support decision-making and continuous process improvement.
Strong verbal and written communication skills that foster trust, credibility, and understanding.
Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.
$46k-57k yearly est. Auto-Apply 21d ago
Operations Manager- Service (Omaha)
TK Elevator 4.2
Service supervisor job in Omaha, NE
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in Omaha, Nebraska. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline
* Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
* Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner
* Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations
* Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability
* Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs
* Enforces Cancellation Reduction Program
* Works with Branch Manager and service and repair Sales Managers to address customers' needs
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
* Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers
* Administer parts program for contract service and repair to meet budget expectations and customer satisfaction
EDUCATION & EXPERIENCE:
* Thorough knowledge of the elevator industry and general management methods within the elevator industry
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Ability to define problems collect data, establish facts and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$31k-37k yearly est. 49d ago
Bilingual Contact Center Supervisor
North End Teleservices, LLC
Service supervisor job in Omaha, NE
The Bilingual Contact Center Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Must be fluent in Spanish and English.
Job Duties and responsibilities (including, but not limited to):
Supervise and manage multiple client programs and/or programs exceeding 20 representatives.
Peer-to-peer advocacy on behalf of the clients.
Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue.
Provides strategic and analytic insight to clients in regard to operational issues, solutions, and ways of improving business operations (reduce costs, contacts, improve satisfaction, quality etc.).
Has the ability to look across and manage across functional areas keeping abreast of status and issues and remaining proactive in supporting your clients.
Reviews of all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met with each of your clients.
Ensure that client issues are dealt with in an efficient manner, informing the Operations Manager of any critical issues that may arise.
Assists in the management of the project team and functional department in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Ensures that all processes and procedures are completed, quality standards are met and exceeded and are profitable.
Other duties as required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Skills and Specifications:
Ability to think strategically.
Detail-oriented with a focus on process improvement.
Technical and process competence.
Excellent management and supervisory skills.
Motivated, self-directed, goal-oriented, persistent, and skilled internal and external negotiator.
High level of initiative and work well in a team environment.
Ability to guide and lead the team to achieve client goals.
Excellent written and oral communication skills.
Handles stressful situations and deadline pressures well.
Plans and carries out responsibilities with minimal direction.
The ability to identify and troubleshoot customer and program problems that exist and effectively resolve and/or communicate needed resolution/escalation via application enhancements, or operational process changes.
Previous Contact Center supervisory experience.
Strong leadership and coaching ability.
Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers.
Knowledge of Technology and Processes.
Ability to communicate KPIs effectively.
Strong Computer Skills with proficiency in Excel and Word.
Previous experience in balancing staff motivation with accountability.
Good organization skills with the ability to multi-task
Excellent command of the English language, and good use of grammar skills.
General knowledge of basic math skills, and ability to calculate percentages.
Requirements:
Bachelor's or Associate degree preferred.
At least three years of customer service experience required.
Previous experience in a supervisory role preferred.
Must be fluent in Spanish and English language.
Attendance and Punctuality:
Regular attendance and punctuality are vital attributes for all employees and critical for our staff as we are the role models for our organization and future leaders. It is important for employees to attend work regularly and to arrive at work on time, because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices, LLC.
DEI Competencies
Diversity equity and inclusion as a leadership competency is a measure of success within NET.
Cultural competence:
Understand multiple frameworks, values, and norm.
Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
Negotiation: Negotiates and facilitates cultural differences, conflicts, tensions, or misunderstandings.
Judgment: Can discern when to inquire, advocate, drive, or resolve more decisively.
Continuous learning: Commits to continuous learning/improvement in diversity, inclusion, and cultural competence.
Corporate communications: Acknowledge and address possible unfavorable impact.
Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization.
Brand Management: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain and Increase market share, revenues, and loyalty.
External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I.
Supplier Diversity: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to Enhance the supply chain and Increase market share, revenues, and loyalty.
North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.
$35k-59k yearly est. 31d ago
Center Supervisor
Join Parachute
Service supervisor job in Fremont, NE
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic)
Travel: May include short-term travel for training or support at other centers
Key Responsibilities
Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
Donor Experience: Have an eye on the end-to-end donor experience.
Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards.
Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed.
Required Qualifications
High school diploma, GED equivalent, or higher education
1+ years of experience in supervisory roles
Ability to lift 50 lbs and stand or walk for extended periods
Ability to work flexible hours including evenings, weekends, and holidays
Who You Are
A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.
Who You Are Not
Someone who isn't excited to get their hands dirty
- while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
Someone who doesn't thrive in an environment of continuous change -
we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
Someone who wants to clock in and clock out.
We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
Competitive pay + monthly bonus potential
Significant career growth opportunities in a fast-scaling environment
Medical, dental, and vision insurance
Paid time off and company holidays
$21 hourly 9d ago
Center Supervisor
Join Parachute
Service supervisor job in Fremont, NE
Department
Donor Floor
Employment Type
Full Time
Location
Fremont, NE
Workplace type
Onsite
Compensation
$21/hour + monthly bonus potential and benefits
Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.
Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
How much does a service supervisor earn in Lincoln, NE?
The average service supervisor in Lincoln, NE earns between $29,000 and $68,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Lincoln, NE
$44,000
What are the biggest employers of Service Supervisors in Lincoln, NE?
The biggest employers of Service Supervisors in Lincoln, NE are: