Service supervisor jobs in Malden, MA - 1,222 jobs

Compensation: $75,000-$100,000 base (market-aligned) This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance. Key Responsibilities Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development Partner with internal departments to improve servicing processes and enhance the overall member experience Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed Ensure internal policies, procedures, and documentation standards are followed consistently Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands Qualifications Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership Strong working knowledge of loan servicing regulations and compliance requirements Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus Bachelor's degree preferred; equivalent professional experience considered Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment Excellent written and verbal communication skills Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously Strong judgment, professionalism, and ability to handle sensitive situations with discretion Proficient in Microsoft Outlook, Word, and Excel

A national financial services firm seeks a Senior Wealth Advisor in Boston to lead a wealth management team. This role requires over 10 years of experience in financial advisory, along with Series 65, CFP, or CFA credentials. Responsibilities include cultivating client relationships, leading meetings, and training junior advisors. The firm promotes professional growth and offers a collaborative work culture with a focus on diverse, innovative solutions for clients. This is a full-time, on-site position. #J-18808-Ljbffr

A leading insurance brokerage firm is seeking a Commercial Lines Broker/Sr. Broker in Boston, MA. This full-time, hybrid role involves managing complex placements and mentoring staff. Candidates should have a minimum of 7 years of experience in insurance and excellent negotiation and leadership skills. A Bachelor's degree is preferred. The company offers a salary range of $75,000 to $150,000 based on experience and qualifications. #J-18808-Ljbffr

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Collette is seeking a Air Operations Supervisor to join our Air Team. This is a hybrid role based at our Headquarters in Pawtucket RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Manager, Air Operations, this role is responsible for the supervision, administration, and work management of Retail Air Team. Collaborate with Management across departments, including Outside Sales, to generate retail revenue, maintain a healthy profit margin and provide optimum customer service in the retail channel. Exemplify strong time management skills with a focus on operational efficiencies and customer retention. Assume responsibility of first tier air emergency response on and off hours on a rotating basis. Primary Functions: Supervise, train and develop direct subordinates. Hold all subordinates accountable in obtaining each of their strategic tactics. Evaluate performance for all subordinates and provide continuous coaching throughout the year. Compose and deliver year end assessments for all subordinates in adherence to company policy. Work closely with retail air staff and client care center to help resolve any guest issues. Review and follow up on assignments and resolve problems to provide quality customer service. Review customer responses from post-booking survey to determine trends and initiate measures to correct course. Ensure escalated responses are responded to in a timely manner. Assist with general administrative duties such as, but not limited to, scheduling work assignments, tracking productivity and comprehensive department training. Conduct thorough interviews with prospective candidates to assess their qualifications, skills, and cultural fit for the organization. Review air reservations that affect the productivity and proficiency of the department and improve guests' satisfaction. Conduct training sessions to enhance performance and skill among the Retail Air Coordinators as determined by the Manager. Required to work flexible shifts, including some evenings and weekends, to accommodate air requirements and management needs. Prioritize workload and manage multiple priorities to meet expected deadlines. Ensure that all communication, as a representative of Collette, is professional, clear and adheres to policy. Training: Responsible for assisting in training the air department staff, answering inquiries, and monitoring the goals and objectives of the department. Assist with weekly staff meetings to review contacts and enhance overall understanding of rates and carrier restrictions. Assist with cross-training key departments to enhance productivity and proficiency as they relate to air operations. Utilize Collette Connects to communication announcements, news stories and changes to the organization. Knowledge and Skills: Bachelor's degree preferred and encouraged, including opportunities to obtain with approved assistance programs. Two years of experience desired, that is directly related to the duties and responsibilities specified. Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Skill in customer service and fiscal management. Knowledge of GDS air systems, sales, operations, quality control procedures and reporting documentation requirements. Effective negotiation skills. Ability to communicate effectively, both orally and in writing. Employee development and performance management skills. Ability to make evaluative judgements. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to develop, plan, and implement short and long-range goals. Ability to investigate and analyze information and to draw conclusions. Ability to plan and organize to optimize productivity of team. Ability to analyze and solve problems. Maintains assigned work area in safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Performs other related duties as assigned or directed. Pay range: $43,000 - $58,000

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role Genmab is looking for an experienced and passionate senior leader to be a part of our Global Regulatory Affairs organization. In this role, you will be responsible for the development of global strategies to advance Genmab's portfolio of development pipeline candidate drugs and marketed products. You will provide strategic input and ensure operational execution of global submission activities. You will be responsible for interfacing directly with EMA as the primary contact for programs in your portfolioand have oversight of vendors supporting ROW.. In addition, as a Senior Director you will be leading and mentoring the group of dedicated Regulatory Strategists with Europe/Rest of World (ROW) responsibilities for Genmab's assets across all stages of development. The Role & Department As a Senior Director, you will join our Global Regulatory Affairs organization. In this capacity, you will assume responsibility for the Europe/ROW regulatory strategy for an assigned portfolio and will manage a group of Regulatory Strategists with Europe/ROW responsibilities for our programs across all stages of development. As the senior leader you may act as the deputy for the Head of Regulatory Affairs on Labeling Review Committees, Protocol Review Committees, and Audit/Inspection Committees. The ultimate goal is to ensure an optimal development and implementation of an Europe/ROW regulatory strategy for Genmab's programs that enables an integrated global clinical development and commercial strategy. This position will report to the Head of Regulatory Affairs. Key responsibilities include Managerial/supervisory responsibilities. Actively mentoring of the regulatory strategists with EU/ROW responsibilities. Develop global regulatory strategies for the assigned projects through integration of regional regulatory strategies and in line with the global development and commercial goals. Lead or be responsible for the planning and implementation of regional regulatory procedures (e.g., clinical trial applications, marketing applications, label extensions, CMC changes, PIPs). Represent Regulatory Affairs across Genmab committees as indicated. Proactively and in a timely manner, evaluate and communicate to senior management regulatory risks and challenges, and mitigation options. Follow all correspondence with the competent authorities across programs from EU/ROW. Oversee CRO quality, accountabilities and deliverables related to Regulatory activities. Assess EU and MHRA regulatory guidelines and regulations and current regulatory environment/landscape and their impact on the development of Genmab products. Interact with health authorities and lead/participate in health authority meetings. Present the regulatory strategy/position to senior management and health authorities, as appropriate. Interpret the communication of any health agency feedback and assess the impact on programs. Evaluate regulatory mechanisms that allow optimization of product development (e.g., orphan drug designation, PRIME designation, compassionate use, pediatric plans) and ensure that they are implemented, if applicable. Ensure compliance with all internal and external requirements and procedures related to Regulatory Affairs. Participate in regulatory SOP development. Provide input into streamlining internal RA processes. Requirements A minimum of Bachelor's degree or equivalent in scientific discipline or health-related field. PhD or MD degree will be preferred. Minimum of 10 years of experience in Regulatory Affairs, across all development phase Significant experience in proactively planning and implementing highly complex clinical submission strategies Experience in leading a team of regulatory strategist professionals. Expertise in drug development and EU regulatory mechanisms to expedite development. Experience within oncology is preferred. Prior experience leading health authority meetings with the EMA or other health authorities Experience with submitting and bring to completion MAAs in Europe/ROW Experience with variation procedures Strong project management skills Moreover, you meet the following personal requirements: Strong organizational, communication, and time management skills needed to run multiple ongoing projects simultaneously Must have attention to detail and able to problem solve Be able to work independently with an ability to drive projects to successful outcomes Robust cross-functional collaboration skills and enjoy working in a global environment Skills in building and maintaining internal and external collaborative relationships to achieve shared goals Highly motivated and determined individual who enjoys being challenged Able to prioritize your work in a fast paced and changing environment Goal-oriented and committed to contributing to the overall success of Genmab About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.

Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering “who we are at Milton CAT”, the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole. Salary Range: $80,000-$95,000 based on experience. This position is bonus eligible. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Keep jobs flowing: Jobs in, jobs out, service reports written, warranty claims determined, invoices closed. Become an integral part of the team: Listen, learn, contribute and continue to drive improvements. Pick the right technician for the right job. Drive metrics and business to run an efficient and profitable shop. Co-create annual goals and budget, in alignment with the organization's financial and operational objectives. Drive and support a strong safety culture. Effectively communicate/negotiate with customers concerning reviewing/scheduling jobs, explaining invoices. Oversee work order accuracy and closing process and the appropriateness of parts and labor. Manage, mentor, develop and coach service technicians Minimum Educational Requirements Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree. Qualifications Demonstrated ability to lead teams, set expectations and execute results Strong service department operations background and experience Highly process/metrics driven, knows how to run a highly efficient service department Solid communication and negotiation skills (with employees, customers and vendors) Proficient in technology (ERP systems, desktop/cloud applications, operational reports) Strong problem-solving skills and detail oriented with a high level of accuracy. Highly driven, sense of urgency, strong customer service orientation, does not punch a clock This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Pay: $37.00- $42.00 The Encore Boston Harbor Entertainment Production Services (EPS) Supervisor will be responsible for the basic set up and operation of small to large-scale audiovisual systems in the Encore Boston Harbor's convention areas at a supervisory level. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department. Delivers and maintains a maximum level of property-wide service and satisfaction. Contributes to company-wide communication and best practices. Effectively trains technicians on various job duties Keeps informed of all new developments within the department. Effectively overcomes obstacles with both internal and external teams to achieve superior guest satisfaction and resort productivity. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Assists AV Technicians with equipment deployment/setup, calibration and system debug. Maintains daily communication with project team on job progress and status. Maintains a professional work experience and positive interaction with all trades on projects. Sets up meetings and conferences. Sets up and maintains all computers, LCD projectors and all other audio visual equipment for our customers. Efficiently pulls, terminates, tests and labels field cabling to the correct locations. Operates powered, powder actuated, and hand tools to install supporting infrastructure. Utilizes provided AV System Drawings, to install and connect, tidy and serviceable devices behind displays, in furniture, and in AV system racks. Assists with troubleshooting by verifying and testing cabling, and checking power/signal flow. Makes contact with the clients to ensure scheduled meetings go smoothly. Works with safety as a priority, and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned. Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school or equivalent degree required. Bachelor's Degree in a related field or equivalent experience preferred. Minimum of 8 years of audio visual technician experience in a high volume convention facility is required. Excellent written and verbal communication skills are required. Requires general computer skills and basic knowledge of Microsoft Office and File Maker Pro Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of audio mixing, video routing, video switching, projection, graphics, PPT, Collaboration Tools (Skype, WebEx, Google Docs, Polycom VC), lighting boards, DMX, lighting set up and strike. Requires exceptional organization and communication skills. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the convention floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE). Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Reporting to the Director of Interpreter Services, the Supervisor is responsible for the day-to-day operations of interpretation services as well as the supervision and staff development of all staff and per diem interpreters. This position ensures qualified interpreters are available for non-English speaking and limited English-speaking patients and families and faculty and staff have adequate access to qualified interpreters and are equipped with instructions to request and use interpreter resources. The role also enforces interpreter services policies and procedures and recommends improvement measures to support above activities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** + Oversees use of triage software, working closely with IT and director of Interpreter Services to continually refine and improve scheduling and reporting. + Oversees coordination of phone and all other referrals. + Interprets as needed. + Coordinates with other departments to make sure that they receive adequate coverage. + In collaboration with director of Interpreter Services, conducts annual reviews of staff. + Helps to organize monthly staff meetings with interpreters to address issues, educational opportunities, and announcements. + Provides on-going supervision and evaluations of staff. + Responds to feedback or complaints and prepares incident reports to be shared among involved parties. Escalates to Director as appropriate. + Assists with and participates in trainings led by Interpreter Services director with various departments about how to work effectively with interpreters. + Assists with and participates in trainings about how to work effectively with patients and their family members with limited English proficiency. + Assists with preparing annual report for Department of Public Health. + Stays up to date on relevant laws and regulations. + Assists director with projects as assigned. **Minimum Qualifications:** + Bachelor's Degree in Linguistics, Translation and Interpreting Studies, or other relevant subject and/or equivalent life experience required; Master's degree preferred. + 2 years of experience working in a hospital or health care setting with direct patient contact required. + 3 years of experience in a position with administrative and supervisory responsibility strongly preferred. + Excellent fluency, both verbal and written, in English and another language required. + National Certification as a Medical Interpreter from any of the two certifying boards where applicable for second spoken language preferred. **Knowledge, Skills, and Abilities Required:** + Knowledge of computer software for word-processing, database management, spreadsheet calculations and data visualization. + Demonstrated understanding of special needs and behaviors of the age groups of the population served. + Demonstrated understanding and command of Medical Terminology. + Excellent fluency, both verbal and written, in English and another language. + Excellent customer service skills and patient- and family-centered orientation. + Strong organizational and interpersonal skills. + Ability to demonstrate empathy in difficult situations. + High level of cultural sensitivity and cultural humility. + Strong commitment to diversity and inclusion. **Supervisory Responsibilities:** Directly supervises staff and per diem interpreters. **Patient Contact:** Yes, directly interacts with patients of all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $78,000.00 - $89,700.00

Job DescriptionDescription: Oversee and optimize all facets of loan servicing operations. Provide strong leadership for the loan servicing team, and ensure compliance with regulations, all while fostering member engagement. Responsible for developing and maintaining a deep understanding of the credit union's loan products, services, and staying current with industry trends, regulations, and best practices in loan servicing. RESPONSIBILITIES Provide comprehensive oversight of loan servicing operations, including consumer and real estate Loans. Ensure efficient management of all loans within the credit union, both current and delinquent. Collaborate with cross-functional teams to streamline loan servicing, enhancing the overall member experience. Provide training and development opportunities for all employees that service members with loans. Ensure compliance with all loan servicing related laws and regulations, including Fair Debt Collection Practices Act (FDCPA) guidelines. Provide strong leadership to the loan servicing team, setting clear goals and objectives to drive departmental success. Conduct performance reviews and allocate resources to meet operational needs within the department. Communicate with members, understanding their financial situations. Ensure a high level of service and support for members across all loan servicing activities. Manage relationships with repossession companies, external collection agencies, legal counsel, and other service providers to support collections and loan servicing efforts. Ensure Credit Union policies and procedures are being followed in compliance with applicable laws and regulations. Strategic Leadership: Demonstrate strong leadership skills to effectively guide the loan servicing team, setting clear goals and fostering a culture of continuous improvement. Regulatory Compliance: Ensure strict compliance with all relevant laws, regulations, and credit union policies, particularly those related to loan servicing. Member-Centric Approach: Maintain a member-focused mindset, engaging with members to understand their unique financial situations and working collaboratively to find solutions for debt resolution. Industry Knowledge: Stay abreast of industry trends, regulations, and best practices in loan servicing, incorporating relevant insights into credit union operations to drive continuous improvement. Effective Communication: Exhibit excellent communication skills, both within the team and when engaging with members, external partners, and legal professionals. Team Development: Invest in the training and development of the loan servicing team, enhancing their skills and knowledge to drive departmental success. Adaptability: Be adaptable in a dynamic financial services environment, proactively responding to changes and challenges in the industry to maintain operational excellence.\ Supervising direct reports Requirements: Five years of similar or related experience in managing servicing employees. Must be knowledgeable of laws and regulations applicable to lending, and loan service. COCC, Velara, and/or Encompass experience a plus. A four-year college degree is desired but may be substituted with relative experience in lending. Must have strong managerial skills and possess excellent communication skills, both verbal and written. Position involves ability to organize and delegate work assignments, motivate others to achieve desired outcomes and promote a team environment. A significant level of trust, diplomacy and professionalism is required, and possess a cooperative attitude in relations with members, vendors and other employees Must be self-motivated, able to prioritize workflow, handle multiple assignments concurrently, work a flexible schedule, and perform under time constraints. Must have working knowledge of PC and general office equipment, with experience using Microsoft Outlook, Word and Excel. Attention to detail and accuracy is essential. Must be bondable

About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Qualifications Knowledge/Experience High School diploma or equivalent required. 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. Experience preferred with troubleshooting of all systems within Operations. Experience preferred with writing and editing of Standard Operating Procedures (SOPs). Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. General working knowledge of the Internet for business use. Ability to multi-task and work in a fast-past, deadline driven environment. Drive for results across service, quality, and continuous improvement. Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. Ability to provide support to different departments and leaders. Lab Specific Qualifications Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. Ability to tolerate extensive periods seated and/or standing. Must possess ability to perform repetitive motions. Ability to lift up to 20 pounds. May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. May be required to handle general laboratory reagents. May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

We are seeking a hands-on Residential Loan Servicing Supervisor to lead and actively support daily operations for residential, mortgage, and commercial loan servicing. This is a working supervisor role-you will both supervise the team and personally perform servicing tasks to ensure accurate, compliant loan servicing from setup through payoff. You will partner closely with internal teams and serve as an escalation point for complex servicing issues. What You'll Do: Lead & Support the Team Supervise, coach, and train residential real estate and commercial loan servicers Work alongside the team. Assure that processes and procedures are efficient and compliant. Participate in hiring and performance management Foster a collaborative, member service-focused environment Hands-On Loan Servicing Perform and oversee servicing for commercial loans, residential mortgages, and real estate lending products Assist with loan setup, file maintenance, payoffs, disbursements, and GL entries Serve as escalation point for member, borrower, and attorney questions Compliance & Audit Ensure commercial and residential real estate loan servicing is accurate, compliant, and audit-ready Act as primary contact for servicing audits and reviews Maintain procedures and incorporate regulatory or policy changes Systems & Process Improvement Work directly in servicing systems supporting residential and commercial real estate loans Partner with vendors and internal teams to improve workflows and accuracy Support servicing projects and quality improvement initiatives Reporting & Communication Track servicing KPIs and prepare regular reports Identify trends or issues and recommend solutions Communicate with members, borrowers, attorneys, vendors, and internal partners Servicing Functions You'll Support Review and maintain residential and commercial real estate loan files Perform loan corrections and general ledger postings Manage ACH and automatic payment setups Monitor recorded mortgages and collateral documentation Prepare payoff quotes and process discharges Support secondary market documentation and reconciliations Conduct quality control reviews of residential mortgage originations Manage tax, insurance, PMI, ARM adjustments, HELOC conversions, and commercial loan recasts Assist with member calls and servicing issues as needed Disclaimer: This job posting provides a general overview of the position and is not intended to be a comprehensive job description listing the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Requirements Qualifications Strong experience in residential, commercial and real estate loan servicing Knowledge of servicing regulations and compliance requirements Basic understanding of general ledger accounting Ability to balance hands-on work with supervisory responsibilities Strong organizational, communication, and problem-solving skills Proficiency with loan servicing systems and financial applications Education & Experience Experience in residential, commercial or real estate loan servicing required 1-2 years of experience in a bank or credit union Prior lead or supervisory experience preferred High school diploma or equivalent Supervisory Responsibilities Supervision of Residential Mortgage and Commercial Real Estate Loan Servicers ________________________________________________________________________________________________________________________ The pay range for this position is $29.00 to $36.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. SCU Credit Union is an equal employment opportunity employer. Salary Description $29 - $36 per hour

Job Description Job Title: Service Supervisor Job Type: Full-Time | On-Site |40 Hours As the Service Supervisor, you will be responsible for coordinating and managing all vehicle service operations, including service writing, scheduling, and customer communication. This is a hands-on leadership role that involves overseeing repairs, managing technicians, and preparing accurate work orders and repair estimates. The ideal candidate has strong technical knowledge, supervisory experience, and excellent customer service and communication skills. Major Responsibilities: Serves as the primary service writer, prepares work orders, job estimates, and repair authorizations. Supervise service technicians. Answers phone calls and provide parts quotes. Generates work orders for parts sold. Pulls parts from inventory and brings to shipping to send to customers. Communicates directly with customers to explain service needs, timelines, and costs. Assigns and tracks daily repair orders and maintenance schedules. Performs diagnostics and assists with complex repairs as needed. Ensures that all work meets quality, safety, and compliance standards. Maintains complete and accurate service records, logs, and warranty documentation. Handles warranty authorization and claims. Manages parts warehouse, ordering, and service inventory. Collaborate with engineering and production teams to resolve recurring issues. Provides technical support to customers as needed. Trains team members and conducts performance reviews. Qualifications: High School Degree or equivalent. Technical degree or trade certification is a plus. 3+ years of automotive or vehicle maintenance/service experience. Proficiency with service tracking software and Microsoft Office. Supervisory or team lead experience is required. Experience as a service writer, service advisor, or in a customer-facing repair role. Strong mechanical knowledge of vehicle systems (electric, mechanical, hydraulic). Superior customer service skills. Excellent communication and interpersonal skills. Valid Massachusetts driver's license. Experience in low-volume or specialty vehicle manufacturing. Knowledge of OSHA and Massachusetts workplace safety standards.

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: * Possess superior communication, analytical, and organizational skills * Exhibit goal-oriented behaviors and time management principles * Apply extensive attention to detail to all tasks * Exude a customer-focused attitude * Have the ability to resolve problems as they arise * Possess a High School Diploma, or equivalent * Proficient with mobile devices and computers; advanced proficiency with Excel preferred * Technical education or equivalent training and experience * 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. * Supervisory experience preferred * Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted * Must maintain an active driver's license with a clean driving record * Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: * Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. * Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives * Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. * Accuracy and timeliness of technician timesheets and expense reports * Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service * Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner * Assist with warranty service processes and claims * Assist the inventory clerk with inventory planning and control, including truck inventory * Actively participate in EONE Service Council and help maintain principal relations. * Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles. * Travel as required * Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: * Employee Stock Ownership Program * Bonus Program * Tuition and Certification Fee Assistance * 401k Match * Flexible Spending Account * Comprehensive Health Insurance * Life Insurance * Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! * As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Pilgrim Area Collaborative is a public educational collaborative that serves students with a wide range of disabilities from primary through post-secondary levels from all over the South Shore. PACES is the Extended Services program of PAC which provides district consultation, home services to students and families, as well as after school programs and professional development workshops. We are currently looking for Direct Service Supervisors. There are current openings in several districts, including but not limited to the Boston area, Bridgewater, Cohasset, Hingham, Holbrook, Middleboro, Needham and Whitman-Hanson. Qualifications: Master's Degree; Experience in applied behavior analysis, parent training, development and implementation of home support programs for students with disabilities, data collection and analysis, behavior management, social skill instruction, and staff supervision. Reports to: PACES Program Coordinator Performance Responsibilities: General: Evaluate needs of students and families for extended support services. Conduct assessments as requested to include but not limited to, home assessments, functional behavior assessments, social skills, adaptive behavior, etc. Develop short and long term measurable goals and objectives for students and families receiving extended support services. Write instructional/training programs and/or behavior support plans for students and families to meet goals identified through assessment which may entail physical restraints and physical escorts. Oversee the implementation of instructional and training programs, data collection systems, and regularly interprets and analyzes data to ensure student progress. Collaborate and consult with school personnel, related service providers, and agency staff as required. Supervise, train, and review performance of PACES Direct Service Staff. Complete administrative paperwork as required. Set up and oversee schedule of direct services. Lift and position physically involved students. Attend PACES staff meetings and IEP meetings as required. Maintain confidentiality and professional boundaries with families. Strive to implement through supervision and action the philosophy of the Pilgrim Area Collaborative, its member districts and the PAC Extended Services program. Other: All duties as assigned by the PACES Director and Executive Director. Follow all rules and regulations as required by the Department of Elementary and Secondary Education (DESE). Candidates must provide a letter of interest, current resume, three (3) letters of professional recommendation, official transcripts and copies of current license(s) & certification(s).

The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. JOB RESPONSIBILITIES Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all types of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. QUALIFICATIONS Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class “D” License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. BENEFITS Competitive Salary Health, Dental, and Vision Insurance 401k with Company Match PTO Paid Holidays Moran Environmental Recovery is an Equal Opportunity Employer.

Service Supervisor Freedom Pest Control | Merrimac, MA If you're ready to move beyond "supervising" and step into real leadership, this role is for you. Freedom Pest Control is seeking a hands-on Service Supervisor to lead, coach, and develop our Service Technicians. This is not a desk job and not a passive management role. You will be trusted to make decisions, build people, and influence how our field operations perform every day. This position plays a critical role in onboarding, training, performance management, and long-term technician development while working closely with Operations, the Central Operations Group (COG), and the President. Why This Role Stands Out Direct ownership of technician onboarding and training, including Trainual Active role in defining technician advancement and career paths Daily influence on quality, safety, and team performance Strong leadership support with clear expectations Opportunity to shape long-term systems, not just solve daily issues Your work will directly impact technician success, customer satisfaction, and company growth. Key ResponsibilitiesTechnician Leadership & Communication Serve as the primary point of contact for assigned Service Technicians Communicate daily with technicians. Lead required meetings and clearly communicate company updates Identify and escalate operational, performance, or safety issues as needed Onboarding, Training & Career Development Own technician onboarding and ensure completion of the Trainual training syllabus for both new and experienced technicians Monitor training progress and field readiness before technicians operate independently Provide hands-on coaching, ride-alongs, and ongoing development Work with the President to apply clear grading criteria for technician advancement Help establish and support defined career paths for technicians Performance Management & Quality Assurance Conduct performance reviews, coaching conversations, and corrective action when necessary Complete required Quality Audits, Ride-Alongs, and Vehicle Inspections each quarter Ensure technicians meet licensing, certification, and training requirements Scheduling, Routes & Time Management Review and verify weekly timesheets using vehicle GPS Coordinate time-off requests and ensure proper coverage Maintain and adjust technician routes as needed Participate in rotating on-call coverage for nights and weekends Vehicles, Equipment & Safety Act as first point of contact for vehicles Coordinate equipment and supply needs, including repairs and replacements Conduct respirator fit testing and enforce safety and PPE requirements Audits & Reporting Prepare technicians and facilities for audits Complete Mobile Audits, Client Care Reports, Trend Reports, and Yearly Assessments Work with leadership to address operational gaps What We're Looking For Experience leading field teams or service technicians Strong communication and coaching skills Ability to balance accountability with support Organized, proactive, and solutions-focused Willingness to remain hands-on and lead by example Why Freedom Pest Control Clear leadership structure and expectations Strong culture rooted in values and professionalism Investment in training, safety, and people Opportunity for long-term growth If you're looking for a leadership role where your impact is visible and valued, we want to hear from you. Company Overview Freedom Pest Control Company, Inc. is a family-oriented pest management business dedicated to providing effective and environmentally responsible pest control solutions. Since 1993, we have built our reputation on integrity, quality service, and fostering a supportive work environment that values personal growth and meaningful relationships. Benefits: 401(k) matching Dental insurance Employee discount Fuel card Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Retirement plan Vision insurance