Dining Services Manager
special? Great community in an amazing location
We are seeking a Dining Services Manager to join our team. The ideal candidate will have a positive attitude, excellent customer service skills, and the ability to lead and guide a team towards the goals of the dining department. Cooking experience and experience in running the day to day of a kitchen are required.
New Horizon Foods is a dining contract company that specializes in providing services tailored to the location and client. We have been in operation for over 30 years and are currently in more than 10 states. Our employees are our greatest asset and reason for our success. Great employees make great experiences.
Benefits:
Flexible hours
NO Late Nights!
Ability to advance in the company
Benefits including health, disability, life insurance
PTO accrual starting at day one!
Responsibilities:
Menu development within provided guidelines
Ordering and maintaining inventory
Hiring and developing team members
Assist with meal preparation and serving
Ensure that all food is presented in an attractive and appetizing manner
Provide excellent customer service to residents and guests
Assist with cleaning and sanitizing the kitchen and dining areas
Follow all safety and sanitation procedures
Develop and maintain relationship with other management and client
Requirements:
Prior culinary experience
Prior experience with running a kitchen day to day
Positive attitude and excellent customer service skills
Knowledge in Microsoft office including excel
Ability to work on feet for extended periods of time
Reliable means of transportation to and from work
Equal Opportunity Employer, including disabled and veterans.
Compensation details: 68000-75000
PIfa2ce71a94dd-37***********5
$55k-88k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Supervisor, Customer Service
Entegris 4.6
Service supervisor job in Chaska, MN
About the Role
Entegris is seeking a Customer ServiceSupervisor to join our North America Customer Service team. In this role, you will supervise a team of Entegris Professionals focusing on resolving Customer inquiries, complex issues, and ensuring the highest levels of customer satisfaction. You will utilize tools such as SAP and collaborate across multiple departments and Regions to meet critical Customer needs.
Key Responsibilities
Leadership & Team Development
Supervise and mentor a team of Customer Service Representatives (CSRs)and SeniorCSR'sacross regions, fostering a culture of collaboration, accountability, and continuous learning.
Conduct regular performance reviews, career development discussions, and salary evaluations.
Organize and lead team meetings to share updates, align priorities, and drive engagement.
Operational Excellence
Ensure adherence to global policies, procedures, and service standards.
Optimize workload distribution, manage absences, and maintain adequate coverage for customer inquiries and operational tasks.
Act as a key resource for escalations, providing guidance and solutions to complex customer issues.
Customer Experience
Serve as a primary point of contact for customer service inquiries, ensuring timely and accurate resolutionfor assigned Customers
Partner with internal teams to deliver seamless customer experiences.
Monitor and improve service metrics, including order accuracy, response times, and complaint resolution.
Manage and Executenormal CSR tasks forassigned Customers
Training & Development
Identify training needs and implement onboarding programs for new hires.
Provide ongoing coaching and skill development to enhance team performance.
Act as a subject matter expert for systems (e.g., SAP) and processes.
Continuous Improvement
Perform additional tasks and participate in project activities as assigned
Support ISO certification and compliance initiatives.
Collaborate with global counterparts to share best practices and implement improvements.
Qualifications
Bachelor's degree or equivalent experience.
5+ years in customer service or sales support, with at least 2 years in a leadership role.
Strong knowledge of SAP (Sales & Distribution module preferred).
Proven ability to lead diverse teams
Excellent communication, problem-solving, and organizational skills.
Ability to prioritize and execute in a fast-paced environment.
Success Metrics
Customer Satisfaction: Deliver consistent, high-quality service globally.
Operational Accuracy: Maintain high order entry accuracy and minimize customer complaints.
Team Performance: Develop and retain top talent through coaching and engagement.
Innovation: Implement process improvements that enhance global service delivery.
WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Compensation: $80,000 - $100,000 per year with actual pay dependent on candidate overall skills for the role
Annual bonus eligibility
Progressive paid time off policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity for all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
#LI-BS1
$35k-39k yearly est. 2d ago
Airport Customer Service Supervisor
GAT 3.8
Service supervisor job in Saint Paul, MN
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer ServiceSupervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$32k-43k yearly est. 10d ago
Supervisor Patient Services
Tactile Systems Technology, Inc. 4.1
Service supervisor job in Minneapolis, MN
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team.
Responsibilities
Team Leadership:
* Provide leadership, guidance, coaching and support to an assigned team
* Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback
* Foster a positive work environment that promotes teamwork, open communication, and continuous improvement
* Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service
Department Operations:
* Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes
* Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives
* Maintain and ensure documentation and OneNote tools are up to date
* Implement and enforce policies, procedures, and protocols related to patient services
* Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction
* Jump in to support the team on heavy volume days
Customer Service and Patient Satisfaction:
* Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect.
* Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues
* Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care
* Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels
Staff Development:
* Identify training needs and facilitate ongoing professional development opportunities for team members
* Provide coaching and mentoring to support the growth and career progression of individual team members
* Foster a culture of continuous learning and encourage the sharing of best practices among team members
* Develop meaningful goals and monitor progress. Write and deliver annual performance reviews
Collaboration and Communication:
* Collaborate with cross-functional teams to streamline processes and resolve issues
* Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information
* Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives
* Maintain compliance with all appropriate regulatory requirements including HIPAA
* Other duties/projects as assigned
Qualifications
Education & Experience
Required:
* Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered
* 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena
* Proven experience in a supervisory or leadership role within a healthcare or patient services setting
Preferred:
* Previous experience developing employees
* Previous experience leading through change
Knowledge & Skills
* Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook
* Able to build an inspiring team environment with an open communication culture
* Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration
* Ability to utilize data from metrics and key data points to drive department decisions
* Solid ability to proactively identify issues and efficiencies and propose solutions
* Strong presentation and training skills
* Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics
* Excellent leadership, coaching, and team-building skills
* Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees
* Ability to handle sensitive and confidential information with discretion
* Strong problem-solving and decision-making abilities
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
US Pay Range
$61,500-$86,205 USD
To learn more about our Privacy Statement follow this link - *********************************************
To learn more about our California Privacy Notice follow this link - *****************************************************
$61.5k-86.2k yearly Auto-Apply 15d ago
Supervisor - Facilities Support Services
Mayo Clinic 4.8
Service supervisor job in Fairmont, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
**Qualifications**
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
**Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.**
**Exemption Status**
Exempt
**Compensation Detail**
$62,275.20 - $93,537.60 / year
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
Day shift primary with flexibility to alter working hours to support evening shift as needed.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Jamie Lamar
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
$62.3k-93.5k yearly 3d ago
Comp Services Supervisor
HRI Hospitality
Service supervisor job in Minneapolis, MN
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$50,000.00-$80,000.00
Supervise, guide and direct Comp Services Associates. Provide accurate feedback on performance to the AGM/GM.
Assist comp service servers during prep, service and clean up during all meal periods.
Ensure that department goals are communicated, understood and met by all associates.
Ensure that Comp Service Associates are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service).
Provide constructive feedback to associates to help them to perform their jobs better.
Supervise daily breakfast operations, establishing and maintaining dining room policies and procedures.
Oversee Staff events as directed the AGM/GM.
Monitor and inspect food and beverage deliveries. Sign off on deliveries for accuracy and bring to AGM/GM's attention when not correct.
Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory.
Work with management to ensure that associates have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment)
Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards.
Responsible for engaging the guests at every table with friendly dialogue.
Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements.
Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments.
Act as a “bridge” between management and Breakfast/Comp F&B Associates to facilitate department operation.
Collaborate with management to recognize and celebrate Breakfast/Comp F&B Associates performance contributions. (e.g. department recognition programs)
Collaborate with management to develop and carry-out ideas and procedures to continuously improve the department's performance.
Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
MINIMUM REQUIREMENTS
High School graduate or equivalent
Must have previous Food and Beverage supervisory experience in a similar environment.
Must be able to work flexible shifts and schedules, including weekends and some holidays.
Must work well with or without direct supervision.
Must be neat and well groomed at all times.
Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management.
Associates must fulfill their performance standards for this position and comply with the policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to associates. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
$50k-80k yearly Auto-Apply 60d+ ago
Support Services Supervisor- Accessioning
Labcorp 4.5
Service supervisor job in Houston, MN
Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support ServicesSupervisor in our accessioning department to join our team in Houston, Texas. In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Duties/Responsibilities
* Supervise the day to day operations of the department.
* Assist with preparation of laboratory specimens for analysis and testing
* Directly supervise, train, and mentor non-technical personnel of the department
* Monitor daily workflow in the referral department and schedule adequate coverage
* Responsible for ensuring all shifts in the department are properly staffed
* Research and resolve any production errors while escalating when necessary
* Engage in continuous process and service level improvements
* Perform quality assurance checks to ensure efficiency and accuracy
* Prepare and maintain Quality Assurance records and documents
* Meet regularly with direct reports to provide coaching and feedback for their development
* Responsible for administering and managing policies and procedures
* Process and maintain payroll and personnel files
* Perform administrative duties as needed
Requirements
* High school diploma or equivalent.
* Associate's degree or higher is a plus
* 3 years of relevant experience, preferably in a clinical laboratory setting.
* Prior supervisory or leadership experience is preferred
* Familiarity with laboratory operations, as well as policies and procedures, is preferred
* Strong computer skills and working knowledge of Microsoft Office
* Excellent communication skills; both written and verbal
* High level of attention to detail with strong organizational and prioritization skills
* Strong critical thinking skills with the ability to make decisions in a fast-paced environment
If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$59k-90k yearly est. Auto-Apply 8d ago
Supervisor, Data and Analytics - Financial Services
Pleasant Consulting
Service supervisor job in Minneapolis, MN
As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization.
This position leads a highly collaborative team of business intelligence analysts and report developers. Support delivery of reporting solutions for process owners. Support delivery of analytical solutions that provide data\-driven insight into business performance, issues, and initiatives. Collaborate with line of business operating areas, OE, and related metrics & insights teams to assess and prioritize business intelligence and reporting needs. Develop and implement business plans, policies, and procedures related to providing business intelligence solutions. Manage implementation and administration of business intelligence reporting tools. Evaluate results within business unit to determine if objectives are being met. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Responsibilities:
Works with business intelligence and research analysts to develop solutions for process owners.
Collaborates with business areas to asses and prioritize needs.
Evaluates results to determine if objectives are met.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non\-recovery employees during a disaster.
Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results.
Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals.
Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.
Qualifications:
Preferred Qualifications:
Partner with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data & analytics roadmap, and determine the feasibility of those requirements from a technical perspective.
Manage the design and development of dashboards that monitor key performance indicators and drive business decisions.
Guide discussions on operational analysis and gap reporting to identify defects, opportunities, and efficiencies across teams.
Set expectations and SLAs on data availability and own communication around SLA performance.
Provide leadership, training, and mentoring opportunities to staff on the effective execution of the approved requirements to launch process for analytical solutions.
Required Qualifications:
Bachelor's degree and at least 6 years of research or data analytics experience OR,
Master's degree and at least 4 years of research or data analytics experience OR,
At least 8 years of research or data analytics experience,
1 year of lead experience.
Physical Requirements:
Normal office environment.
Work may extend beyond normal business hours as business needs dictate.
This position has direct reports.
Yes
Describe how this position fits in your organization.
As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization.
Requirements What are the 3\-4 non\-negotiable requirements of this position?
\- Leadership experience \- role has direct reports \- Data Analytics background required; experience at least some tools similar to those we use is strongly preferred (SQL, Tableau, Python, Hadoop, Statistics, etc.) \- The scope of this role is large, as it will support our entire Financial Services side of the business, so needing someone that is able to handle that and that is comfortable meeting with Senior Leaders on a frequent basis
What are the nice\-to\-have skills?
\- Insurance\/Financial Services industry experience would be a plus, but is not required \- Larger company experience, due to scope of role
What is exciting about this opportunity? Please include team and company culture.
This is a newly created position, supporting our Data Analytics OCI team. OCI = Operations Continuous Improvement; this is a centralized team of BI\/Data Analyst that is highly visible. Doing well in this role could lead to Management opportunities in the future. Diverse team with Analysts ranging from fresh out of college to 20+ years of experience.
Is relocation available?
Yes, nationwide
Is there additional variable compensation?
Yes \- 8% annual bonus
There is a possibility for sponsorship.
No
Is this a new position, or a backfill?
New Position
There is equity in this position.
No
Work hours are flexible.
No
This position has direct reports.
Yes
"}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"628586261","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Insurance"},{"field Label":"City","uitype":1,"value":"Minneapolis"},{"field Label":"State\/Province","uitype":1,"value":"MN"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"55407"}],"header Name":"Supervisor, Data and Analytics \- Financial Services","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********01213014","attach Arr":[],"custom Template":"4","is CandidateLoginEnabled":false,"job Id":"**********02179142","FontSize":"16","location":"Minneapolis","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
$44k-69k yearly est. 60d+ ago
Service Supervisor
Continental Careers
Service supervisor job in Lakeville, MN
Continental Properties is looking for a motivated and empowered ServiceSupervisor at our beautiful Springs at Lakeville residential apartment community in Lakeville, MN.
Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.
Position Specifics
Full-Time
Pay: $30.00 - $35.00 per hour
Additional earning potential through position-specific performance incentives
Essential Responsibilities:
Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting
Work with vendors to maintain the appearance and safety of the community
Oversee expenses and budget
Provide support and training to your team
Skills for Success:
2 plus years of experience in multifamily ServiceSupervisor role
EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances
Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays
This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities.
Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
$30-35 hourly 35d ago
Emergency Services Supervisor
Cornerstone Advocacy Service
Service supervisor job in Minneapolis, MN
Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone:
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.
Pay Range: $52,000-$56,000
Unionized Position: No
Job Summary:
This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency ServicesSupervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency ServicesSupervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency ServicesSupervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners.
Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation.
Experience/Qualifications:
Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus.
Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach.
Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence.
Effective communication skills. Fluency in another language is a plus.
Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion.
Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries.
Valid driver's license, insurance, and reliable vehicle are required for this role.
Duties and essential functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following:
Oversight Leadership, Supervision, and Programming (50%)
Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values.
Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively.
Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate.
Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned.
ES Direct Services Staff Support (25%)
In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services.
Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives.
Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services.
Ensures a safe, accessible, welcoming, clean, and environment for all
Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor.
Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs.
Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team.
Administrative Responsibilities (15%)
Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control.
Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork.
Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary.
Oversees and prepares internal and external statistical reports not available in Apricot.
Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration.
Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services.
Conduct regular file audits and quality checks to ensure compliance with program guidelines.
Step in to provide direct services or crisis support when needed.
Maintain awareness of local housing trends, funding opportunities, and best practices.
Any other duties assigned by manager that support overall program services and services to survivors/victims.
Leadership Expectations
Maintains positive and enthusiastic attitude with personal accountability.
Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices.
Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs.
Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists.
Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns.
Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team.
Remains well informed of employee handbook changes, policies, and practices.
Assist with strategic planning, program development, and cross-team collaboration.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them.
Visit our career page at: https://cornerstonemn.org/about/employment/
Our Benefits Package Includes:
Health Care: Comprehensive coverage options.
Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year.
(Based on FT/40 hours per week.)
Retirement Savings: Up to a 4% employer match after one year of service.
Vision Coverage: Free for employees.
Virtual Mental Health Services: Free for employees and their immediate families.
Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans.
Life Insurance: Basic coverage provided at no cost to employees.
Long-Term Disability: Free coverage for employees.
Paid Parental Leave: Available after one year of service
EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.
Powered by JazzHR
AIhI6PgRMj
$52k-56k yearly 2d ago
Medical Customer Service
Biolife 4.0
Service supervisor job in Maple Grove, MN
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MN - Maple Grove
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$18 hourly 6d ago
Advisor Support Supervisor - Client Services
Osaic
Service supervisor job in Oakdale, MN
Customer Service Opportunity in Financial ServicesSupervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Exempt
Salary: $60,000 - $68,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole.
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
* Lead a team of Client Services agents that will support and service Osaic's orphaned accounts.
* Set team goals, establish vision and take action to achieve goals.
* Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives
* Provide timely coaching, training, and total performance management
* Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching
* Assist with client services processing tasks as needed to ensure timely and accurate handling of requests
* Support the client team chat channel, answering team member questions real time
* Develop and maintain internal relationships
* Identify and take responsibility for addressing operational and organizational challenges that impact the team
* Effectively adopt changing business needs and guide employees through shifting priorities
Basic Requirements:
* Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals
* Experience and comfort level with engaging and supporting the needs of clients with complex expectations
* Exceptional oral and written communication skills with a strong attention to detail
* Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication
* Outstanding professional presence and positive customer service attitude
* Successful track record of customer-centric decision making
* Ability to cope with and persevere through frequent and unexpected changes
* Excellent organizational skills, with the ability to handle multiple tasks
Preferred Requirements:
* At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
* Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
* Completion of FINRA SIE exam.
* FINRA Series 7 license, other FINRA licenses.
Equal Opportunity Employer
Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
Eligibility
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.
Unqualified Applications
Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.
Recruiting Agencies
Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
$60k-68k yearly 13d ago
Regional Supervisor
Baskin-Robbins 4.0
Service supervisor job in Duluth, MN
We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified Regional Supervisors…
…Are Set-Up to Be Successful, Long-Term:
We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant.
…Are Offered Competitive Compensation:
* Base Pay: Certified Regional Supervisors' base pay starts at $60K per year.
* Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives.
* Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week!
* Year-End Bonuses: We award bonuses based on profit realized at year-end.
* Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
* Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
* Several Other Merit-Based Bonuses!
…Are Eligible for a NUMBER of Benefits:
* Health Benefits (health, dental, and vision)*
* 401k and 401K matching*
* Short- and Long-Term Disability*
* Flexible Spending Account*
* Life Insurance*
* Paid time off*
* Paid training
* Eligibility requirements
…Are Eligible for Other Company Perks, Programs, and Advancement:
* Use of Company Automobile (clean driving record permitting)
* Use of Company Phone
* Use of Company Laptop
* Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart!
* Scholarship Opportunities (up to $3,000 per employee per year)
* Flexible Schedules
* Employee Assistance Program
* Employee Discounts
* Annual Apparel Gifts
* Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
* Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams.
* Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized.
* Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals.
* Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.
* Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success.
* Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well.
* Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches.
* Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area.
* Ensures compliance with applicable laws within district, including Federal, State, and local labor laws.
This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends.
Key Competencies:
* FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED.
* Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics.
* Organization and effective follow-up with teams is essential for success.
* Produces professional and clear, concise communication (both written and spoken).
* Demonstrates honesty, integrity, clean image, and a positive influence.
* Identify, attract, recruit, and retain individuals with leadership and managerial talent.
* Exercises good time-management and problem-solving.
* All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727510"},"date Posted":"2025-09-18T10:58:11.541146+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"104 W. Central Entrance","address Locality":"Duluth","address Region":"MN","postal Code":"55811","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
Regional Supervisor
$60k yearly 60d+ ago
Supervisor - Ambulance Service
Mayo Healthcare 4.0
Service supervisor job in Duluth, MN
This highly responsible leadership position directs Mayo Clinic Ambulance operations. Generally, a supervisor is responsible for determining the direction, planning, organizing, coordinating, and review of all assigned Mayo Clinic Ambulance operations. Supervisors are responsible for providing leadership and support to those supervised, implementing and enforcing department procedures, conducting performance evaluations, succession planning, and ensuring timely completion of process initiatives. Supervises, monitors, and coordinates the workload of staff. Collaborate with the scheduling team and responds appropriately to the varying degrees of short-term staffing issues. Responsible for processing timecards and ensuring accuracy of timekeeping. Oversees and directs ambulance operations by developing incident strategies, assigning resources, evaluating risks, managing budgetary responsibilities, serving as the initial point of contact and making adjustments to strategy and tactics to provide optimum patient care. Prepares and maintains operational documentation, executes staff development and stays informed on new developments in patient care technologies. Overall, ensures the effective, safe, customer-focused, skillful, caring, and managed delivery of emergency and non-emergency medical services for air and ground operations. Daily assignments are carried out in accordance with established policies and procedures of Mayo Clinic Ambulance. The supervisor works with considerable independence in the conduct of ordinary department functions and in meeting such emergencies and special problems as may occur while on duty.
Five or more years' experience as an EMT or Paramedic with a minimum of two years management/supervisory experience. Bachelor's degree from an accredited college or university with course work in business, management, emergency services health administration, or related field. Knowledge of principals and techniques used in ambulance administration, organization, and operations. Knowledge of the types and uses of communications equipment and vehicles (Air and Ground) used in delivery of emergency medical services. Knowledge of federal, state, and local laws and regulations pertaining to the administration and provision of departmental programs and services. Knowledge of budgeting practices and techniques, including ambulance licensing and accreditation requirements. Ability to prepare, review and maintain a variety of operating reports and records. Must be proficient in English; must have the ability to read, write, and speak in English. Current Nationally Registered and State certified as a Paramedic. Current American Heart Association Health Care Provider BLS and ACLS certification. Current PALS certification is preferred; or must be obtained within six months of hire. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
$33k-42k yearly est. Auto-Apply 7d ago
Supervisor - Facilities Support Services
Mayo Clinic Health System 4.8
Service supervisor job in Fairmont, MN
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
Qualifications
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.
Exemption Status
Exempt
Compensation Detail
$62,275.20 - $93,537.60 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Day shift primary with flexibility to alter working hours to support evening shift as needed.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Jamie Lamar
$62.3k-93.5k yearly 4d ago
Dining Services Manager
New Horizon Foods 4.1
Service supervisor job in Brooklyn Park, MN
Dining Services Manager
special? Great community in an amazing location
We are seeking a Dining Services Manager to join our team. The ideal candidate will have a positive attitude, excellent customer service skills, and the ability to lead and guide a team towards the goals of the dining department. Cooking experience and experience in running the day to day of a kitchen are required.
New Horizon Foods is a dining contract company that specializes in providing services tailored to the location and client. We have been in operation for over 30 years and are currently in more than 10 states. Our employees are our greatest asset and reason for our success. Great employees make great experiences. Benefits:
Flexible hours
NO Late Nights!
Ability to advance in the company
Benefits including health, disability, life insurance
PTO accrual starting at day one!
Responsibilities:
Menu development within provided guidelines
Ordering and maintaining inventory
Hiring and developing team members
Assist with meal preparation and serving
Ensure that all food is presented in an attractive and appetizing manner
Provide excellent customer service to residents and guests
Assist with cleaning and sanitizing the kitchen and dining areas
Follow all safety and sanitation procedures
Develop and maintain relationship with other management and client
Requirements:
Prior culinary experience
Prior experience with running a kitchen day to day
Positive attitude and excellent customer service skills
Knowledge in Microsoft office including excel
Ability to work on feet for extended periods of time
Reliable means of transportation to and from work
Equal Opportunity Employer, including disabled and veterans.
Compensation details: 68000-75000
PI1e6cc4e8ac3d-31181-39486505
$55k-88k yearly est. 8d ago
Emergency Services Supervisor
Cornerstone Advocacy Service
Service supervisor job in Bloomington, MN
Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone:
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.
Pay Range: $52,000-$56,000
Unionized Position: No
Job Summary:
This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency ServicesSupervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency ServicesSupervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency ServicesSupervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners.
Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation.
Experience/Qualifications:
Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus.
Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach.
Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence.
Effective communication skills. Fluency in another language is a plus.
Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion.
Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries.
Valid driver's license, insurance, and reliable vehicle are required for this role.
Duties and essential functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following:
Oversight Leadership, Supervision, and Programming (50%)
Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values.
Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively.
Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate.
Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned.
ES Direct Services Staff Support (25%)
In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services.
Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives.
Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services.
Ensures a safe, accessible, welcoming, clean, and environment for all
Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor.
Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs.
Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team.
Administrative Responsibilities (15%)
Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control.
Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork.
Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary.
Oversees and prepares internal and external statistical reports not available in Apricot.
Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration.
Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services.
Conduct regular file audits and quality checks to ensure compliance with program guidelines.
Step in to provide direct services or crisis support when needed.
Maintain awareness of local housing trends, funding opportunities, and best practices.
Any other duties assigned by manager that support overall program services and services to survivors/victims.
Leadership Expectations
Maintains positive and enthusiastic attitude with personal accountability.
Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices.
Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs.
Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists.
Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns.
Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team.
Remains well informed of employee handbook changes, policies, and practices.
Assist with strategic planning, program development, and cross-team collaboration.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them.
Visit our career page at: https://cornerstonemn.org/about/employment/
Our Benefits Package Includes:
Health Care: Comprehensive coverage options.
Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year.
(Based on FT/40 hours per week.)
Retirement Savings: Up to a 4% employer match after one year of service.
Vision Coverage: Free for employees.
Virtual Mental Health Services: Free for employees and their immediate families.
Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans.
Life Insurance: Basic coverage provided at no cost to employees.
Long-Term Disability: Free coverage for employees.
Paid Parental Leave: Available after one year of service
EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.
$52k-56k yearly Auto-Apply 60d+ ago
Supervisor - Ambulance Service
Mayo Healthcare 4.0
Service supervisor job in Rochester, MN
This highly responsible leadership position directs Mayo Clinic Ambulance operations. Generally, a supervisor is responsible for determining the direction, planning, organizing, coordinating, and review of all assigned Mayo Clinic Ambulance operations. Supervisors are responsible for providing leadership and support to those supervised, implementing and enforcing department procedures, conducting performance evaluations, succession planning, and ensuring timely completion of process initiatives. Supervises, monitors, and coordinates the workload of staff. Collaborate with the scheduling team and responds appropriately to the varying degrees of short-term staffing issues. Responsible for processing timecards and ensuring accuracy of timekeeping. Oversees and directs ambulance operations by developing incident strategies, assigning resources, evaluating risks, managing budgetary responsibilities, serving as the initial point of contact and making adjustments to strategy and tactics to provide optimum patient care. Prepares and maintains operational documentation, executes staff development and stays informed on new developments in patient care technologies. Overall, ensures the effective, safe, customer-focused, skillful, caring, and managed delivery of emergency and non-emergency medical services for air and ground operations. Daily assignments are carried out in accordance with established policies and procedures of Mayo Clinic Ambulance. The supervisor works with considerable independence in the conduct of ordinary department functions and in meeting such emergencies and special problems as may occur while on duty.
Five or more years' experience as an EMT or Paramedic with a minimum of two years management/supervisory experience. Bachelor's degree from an accredited college or university with course work in business, management, emergency services health administration, or related field. Knowledge of principals and techniques used in ambulance administration, organization, and operations. Knowledge of the types and uses of communications equipment and vehicles (Air and Ground) used in delivery of emergency medical services. Knowledge of federal, state, and local laws and regulations pertaining to the administration and provision of departmental programs and services. Knowledge of budgeting practices and techniques, including ambulance licensing and accreditation requirements. Ability to prepare, review and maintain a variety of operating reports and records. Must be proficient in English; must have the ability to read, write, and speak in English.Current Nationally Registered and State certified as a Paramedic. Current American Heart Association Health Care Provider BLS and ACLS certification. Current ITLS/ATLS or PHTLS. Current PALS certification is preferred; or must be obtained within six months of hire. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
$32k-40k yearly est. Auto-Apply 7d ago
Supervisor - Facilities Support Services
Mayo Clinic 4.8
Service supervisor job in Fairmont, MN
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.
$56k-84k yearly est. Auto-Apply 5d ago
Supervisor - Facilities Support Services
Mayo Healthcare 4.0
Service supervisor job in Fairmont, MN
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.