Service supervisor jobs in Mount Pleasant, SC - 207 jobs

Our Company All Ways Caring HomeCare in Charleston, SC The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $16.00 - $20.00 / Hour

Our Company All Ways Caring HomeCare in Charleston, SC The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $16.00 - $20.00 / Hour

Operations Supervisor Job Description Reports to: Operations Manager/Regional Director of Operations Overall Objective: Minibar Systems North America, an industry leader in the hospitality supply business, is seeking a dynamic individual to oversee our minibar operations at an upscale hotel. This is a hands-on, multi-faceted role in which the supervisor will perform a wide variety of tasks including, but not limited to, the refilling of minibars, ordering, and stocking of products, maintaining detailed financial information, and ensuring the smooth overall operation of the Minibar Department, Operations Supervisors are required to work a minimum of 40 hrs. per week and assume full responsibility for the fiduciary and operational success of the accounts in their charge. In addition to a competitive salary, we offer a generous benefits package including health, 401k, paid holidays, accrued vacation PTO. The ideal candidate will have a supervisory or management background in the hotel industry, experience in inventory management and accounting, at least mid-level technological proficiency, and superb presentation skills. Job Requirements: Supervisors must be authorized to work in the United States, speak English, be familiar with reading and understanding computer-generated reports, have mid-level math skills, and have a sense of order, alertness, and attentiveness. Must have excellent supervisory and communication skills. Must be able and willing to work 5 days a week including weekend days and Holidays. Must be physically fit, capable of standing, walking, and bending for long periods, and be able to push/pull a fully stocked cart and lift 35-40 lbs. Must be able to use email and complete mid-level data entry on Excel spreadsheets. They should be able to complete repairs on Minibars. ALL CANDIDATES MUST BE ABLE TO SATISFACTORILY PASS A BACKGROUND CHECK AND DRUG TEST TO BE ELIGIBLE FOR EMPLOYMENT. Specific Responsibilities: Daily Operations Assume refill responsibilities by restocking minibars on a daily basis as required. Run and action daily reports from Minibar's Point of Sale system. Allocate daily work responsibilities to staff. Monitor system and staff performance. Receive, store, and manage Minibar product. Labor expense control via efficient weekly scheduling. Bar maintenance and troubleshooting. Train staff to open and close the Minibar department on off and vacation days. Follow all specified health and safety guidelines at the workplace. Financial Reporting Daily revenue reconciliation. Monitor and minimize allowances and occlusions. Maintain and update spreadsheets with sales, labor, accounting and inventory numbers. Send time sheets to Minibar HR in a timely manner. Provide financial reporting to Minibar Systems and hotel in the form of weekly and monthly reports. Update Minibar Management System database. Liaison Work Facilitate communication between Hotel and Minibar management. Respond to specific questions from the hotel Front Desk and Accounting staff, and your Director in a timely manner. Participate in knowledge sharing via conference calls.

OBJECTIVE This position reports to the Spa Director/Manager. The Spa Operations Supervisor is responsible for creating a luxury experience for each guest, providing guidance and recommendations for spa services and retail. The Spa Operations Supervisor is responsible for overseeing the spa reception space and supplies, service provider scheduling and payroll, and ensuring that service providers are proficient in Hotel Bennett standards of service. The Spa Operations Supervisor effectively communicates with all spa positions to ensure that each guest feels as if The Spa experience is curated uniquely for them. The Spa Operations Supervisor is responsible for creating a welcoming spa environment, while maintaining poise and organization at all times. ESSENTIAL JOB FUNCTIONS Adheres to all policies and procedures set forth of Hotel Bennett. Reports any incident or accident to the Department Lead, and/or the Director. Maintains a positive demeanor and contributes to a quality work environment. Point of contact for all service providers. Manage spa service operations, which includes but is not limited to, guest services, service provider training, inventory management, profitability, etc. Assist with administrative duties such as scheduling, stock taking and orders. Assist in development of employee evaluations and timely feedback by maintaining open communication with team members. Maintains complete knowledge of all spa services and retail products presently offered. Understands and adheres to state board standards, safety, and sanitation on behalf of the spa. Possesses understanding of standard facial treatments, body treatments, and waxing. Promotes home care programs by supporting Spa Receptionist product knowledge and sales techniques. Understands the ingredients in products and can explain their benefits to the guests. Answers guest's questions in a knowledgeable and professional manner. Works assigned schedule. Ensures that work areas are clean and set according to procedures. Completes all assigned side work. Attends all scheduled meetings. Completes other duties assigned by the Spa Director/Manager. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Exemplifies Hotel Bennett Mission Statement and 5 Star Standards of Excellence EDUCATION/EXPERIENCE High School Diploma or GED. At least 2 years of Luxury Customer Service experience. Proficiency in MS Office. Familiarity with CRM programs and scheduling software REQUIREMENTS Customer service experience, preferably in a Spa/Salon. Ability to explain various treatments/services and retail items to guests. Excellent customer service skills and work ethic. Efficient, well organized, and able to handle a variety of duties simultaneously. Energetic, enthusiastic and motivational. Professional manner, discretion, and appearance. Excellent verbal and written skills. Strong team player. Must be comfortable with product recommendation. PHYSICAL DEMANDS Ability to lift 25 lbs. Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look like: * Assign work activities and monitor group activities * Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements * Monitor and maintain availability of tools, materials and supplies * Oversee the usage of equipment and ensure team adherence to all safety procedures and programs * Manage inventory, including monitoring levels and performing merchandise reconciliation * Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance At a minimum, you'll need: * 2 years of experience in a supervisory role * 5 years of experience in logistics and/or transportation Experience with Microsoft Office It'd be great if you also have: * Bachelor's degree or equivalent related work or military experience * Excellent verbal and written communication skills * Strong math skills and solid analytical ability * Outstanding interpersonal and leadership skills This job requires the ability to: * Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Operations Supervisor Job Description Reports to: Operations Manager/Regional Director of Operations Overall Objective: Minibar Systems North America, an industry leader in the hospitality supply business, is seeking a dynamic individual to oversee our minibar operations at an upscale hotel. This is a hands-on, multi-faceted role in which the supervisor will perform a wide variety of tasks including, but not limited to, the refilling of minibars, ordering, and stocking of products, maintaining detailed financial information, and ensuring the smooth overall operation of the Minibar Department, Operations Supervisors are required to work a minimum of 40 hrs. per week and assume full responsibility for the fiduciary and operational success of the accounts in their charge. In addition to a competitive salary, we offer a generous benefits package including health, 401k, paid holidays, accrued vacation PTO. The ideal candidate will have a supervisory or management background in the hotel industry, experience in inventory management and accounting, at least mid-level technological proficiency, and superb presentation skills. Job Requirements: Supervisors must be authorized to work in the United States, speak English, be familiar with reading and understanding computer-generated reports, have mid-level math skills, and have a sense of order, alertness, and attentiveness. Must have excellent supervisory and communication skills. Must be able and willing to work 5 days a week including weekend days and Holidays. Must be physically fit, capable of standing, walking, and bending for long periods, and be able to push/pull a fully stocked cart and lift 35-40 lbs. Must be able to use email and complete mid-level data entry on Excel spreadsheets. They should be able to complete repairs on Minibars. ALL CANDIDATES MUST BE ABLE TO SATISFACTORILY PASS A BACKGROUND CHECK AND DRUG TEST TO BE ELIGIBLE FOR EMPLOYMENT. Specific Responsibilities: Daily Operations Assume refill responsibilities by restocking minibars on a daily basis as required. Run and action daily reports from Minibar's Point of Sale system. Allocate daily work responsibilities to staff. Monitor system and staff performance. Receive, store, and manage Minibar product. Labor expense control via efficient weekly scheduling. Bar maintenance and troubleshooting. Train staff to open and close the Minibar department on off and vacation days. Follow all specified health and safety guidelines at the workplace. Financial Reporting Daily revenue reconciliation. Monitor and minimize allowances and occlusions. Maintain and update spreadsheets with sales, labor, accounting and inventory numbers. Send time sheets to Minibar HR in a timely manner. Provide financial reporting to Minibar Systems and hotel in the form of weekly and monthly reports. Update Minibar Management System database. Liaison Work Facilitate communication between Hotel and Minibar management. Respond to specific questions from the hotel Front Desk and Accounting staff, and your Director in a timely manner. Participate in knowledge sharing via conference calls.

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Materials Supervisor oversees the warehouse and inventory management of materials and parts for the Breeze Material Operations Department at the warehouse and flight line. Responsibilities include receiving, binning, issuing, shipping, securing, and maintaining integrity of all Breeze materials. The Supervisor develops, implements, and documents operational processes and procedures, including tracking associated operational metrics for efficient materials handling. They also monitor and review activities of the Materials Operations Team during unattended supervisory shifts. Here's what you'll do Lead and monitors the warehouse team and participates in daily warehouse functions such as receiving, binning, issuing, shipping, management, and security of all warehouse materials. Oversees, monitors, and reviews activity of all Material Operations specialists during their shift. Perform material receiving in accordance with Breeze GMM, to ensure parts conform to purchase/repair orders requirements and contain the proper documentation. Maintains accurate bin balances through accurate transactions and physical inventories check. Manages the shelf-life program to ensure no materials are used in aircraft maintenance beyond their shelf life limits. Manages the tooling and equipment storage, repairs, calibration, handling, control, and logistics. Maintain the quarantine and disposition of unserviceable and questionable parts. Manages the area segregation for airborne and non-aircraft parts/materials. Assists with unserviceable parts review and disposition. Makes recommendations in scrap/repair decisions and ensures scrapped parts are dispositioned in accordance with Breeze policies, procedures, and regulatory requirements. Communicates with Technical Buyer and Repair Coordinator to track all purchase and repair orders. Communicates with Maintenance to identify and correct potential disruptions related to parts or tooling for AOG, DMIs, MELs, NEF and scheduled maintenance. Coordinate and direct the distribution of all parts including AOG shipments Work with Transportation providers on pick-ups and deliveries. Control & manage inventory movements of Breeze owned and consigned inventory. Manage team to perform cycle counts of Breeze owned and consigned parts. Responsible for the handling of hazardous materials including domestic and international shipping. Develop and oversee internal audits related to safety, parts and material control, shelf life, electro-static discharge, tooling, and bin maintenance. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Prepares forecasts, track and report metrics for labor utilization, capacity, and Identify trends and opportunities for improvement. Ensure productivity, safety and quality goals are achieved through a process of continuous process improvement. Assist in the recruiting, selecting, orienting, and training team-members. Here's what you'll need to be successful Minimum Qualifications 3+ years experience in requisitioning, receiving, storing, moving, issuing, and shipping aircraft materials, supplies and equipment, including experience in warehousing functions, policies, and procedures Previous experience with leading an airline warehouse operation Knowledge of supervisory work and leadership skills and techniques Knowledge of storekeeping and inventory control practices for a wide variety of parts, supplies, and equipment Forklift experience required General understanding of FAA regulations including FAR part 121 operations Must be able to pass a ten-year background check and obtain an airport security badge Must possess a valid state issued driver's license and have an acceptable driving record High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility Strong attention to detail, organization, and time management skills Self-starter must have a positive attitude and strong desire for success Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines Strong computer skills including familiarity with Excel Must have valid passport and have the ability to travel internationally Preferred Qualifications 4-year degree or equivalent experience Purchasing and supply management professional certification Trax experience Previous supply chain experience in the aviation/airline sector Knowledge aviation maintenance & supply chain Skills/Talents Strong computer skills including familiarity with Excel Ability to lead a team during a shift to ensure all duties and tasks are being accomplished Must be a self-starter Excellent communication skills, both verbal and written Must be able to work independently and in a team environment Ability to perform effectively in a virtual environment with minimal supervision Must have the ability to work with a wide variety of personalities and levels of personnel within and outside the company Must possess the ability to handle difficult situations whilst maintaining a calm demeanor Must be willing to operate in a 24/7 environment Exemplifies Breeze's safety culture, values, and mission Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.

Benefits: Competitive salary Dental insurance Paid time off Vision insurance Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service. As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. You'll play a key role in maintaining a professional and positive customer experience while helping drive growth. We are seeking a leader who demonstrates our Core Values: Coachable - Open to feedback and willing to grow. Respectful - Treats customers and employees with professionalism and kindness. Work Ethic - Dedicated to delivering excellence every day. Willingness to Help - Ready to support the team and customers alike. Reliable - Dependable and consistent in leadership and performance. Responsibilities: Lead, train, and support the customer service team to ensure excellent performance. Serve as the main point of contact for escalated customer issues and resolve them professionally. Oversee scheduling, data entry, and customer account management. Monitor customer service metrics, retention, and satisfaction. Assist with inside sales, upselling, and service recommendations when needed. Foster a positive, team-oriented work environment. Ensure communication with customers is clear, professional, and solution-focused. Requirements: Previous management or supervisory experience in customer service preferred. Strong leadership, coaching, and problem-solving skills. Excellent communication and relationship-building abilities. Ability to multi-task in a fast-paced environment with attention to detail. Proficiency in computer systems, data entry, and office tools. Reliable, punctual, and team-oriented. What We Offer: Competitive hourly pay (above industry average, based on experience). Two-week Vacation Opportunity to lead and grow with a respected company. Supportive, team-focused environment. Sick Days Eight paid holidays Retention bonus Opportunity Monday - Friday 40 Hours Compensation: $37,500.00 - $45,000.00 per year Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Are you tired of feeling like just a number at work? At MainOcean, we believe work should be more than just a job ~ it should feel like a second home. We pride ourselves on offering a family-style environment where every team member is a valued contributor and shares a commitment to excellence. With over 100 years of combined expertise across three generations, our business stands as a cornerstone in logistics and transport throughout the Southeast and Gulf Coast. We excel in providing innovative supply chain solutions through our integrated network of warehouses, ports, and transportation services. Come join our passionate team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do. About Us: We are proud to be a family-run, regionally focused company led by three generations with more than 100 years of combined logistics, transport and stevedore experience in the Southeast and Gulf Coast. MainOcean LLC, is a consolidated family of companies providing logistics and supply chain solutions to cargo owners and shippers through the warehouse, port, and transportation industries. Job Purpose: The Customer Service Supervisor leads and supports Customer Service Representatives (CSR's) while directly managing assigned accounts. This role serves as a key liaison among customers, CSR's, warehouse associates, dispatch teams and leadership to ensure seamless communication, coordination, and service execution. In addition to overseeing designated accounts, the Supervisor provides backup coverage for other customer accounts as needed to ensure continuity of service. Duties & Responsibilities: Provide proactive communication to CSR's, customers, warehouse associates, and the dispatch team. Respond to Customer inquiries in a timely manner with a proactive approach and sense of urgency. Investigate, troubleshoot and resolve customer issues by accurately gathering details and identifying root causes. Escalate complex or unresolved customer concerns to management and implement approved resolutions. Execute management approved resolution for the Customer. Ensure adherence to established order processes, policies and procedures. Maintain records as required by company and regulatory standards. Collaborate, assist and cross train teammates on accounts and processes. Serve as a backup coverage for customer accounts to support service continuity during absences or high-volume periods. Support continuous improvement by contributing to the ongoing efforts to improve all experiences with MainOcean Carolinas, LLC. Assist with customer account inventories as needed. Additional duties as assigned. Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice. Requirements Skills and Qualifications: High School Diploma required. 1+ years of experience in 3PL or logistics environment. 1+ years of customer service experience. Familiarity with WMS systems. Able to type 40 to 60 words per minute. Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. Excellent phone etiquette, customer service and interpersonal skills. Excellent verbal and written communication skills. Excellent organizational, task and time management skills. Excellent attention to detail. Strong problem solving and troubleshooting skills with an analytical mindset. Possess a strong sense of initiative, “can-do” attitude, and be a proactive problem-solver. Able to adapt to shifting priorities in a fast-paced environment while maintaining the ability to meet deadlines. Flexible team player. Working Conditions: None: The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise occasionally: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Physical Requirements: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Standing: Remaining upright on the feet, particularly for sustained periods of time. Sitting: Be in a seated position for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Seeing: Clarity of vision at near and far distances, depth perception, and able to work in low light environments. Direct Reports: None. Acknowledgements MainOcean Carolinas LLC provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MainOcean Carolinas LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources - ****************. Your employment with MainOcean Carolinas LLC is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MainOcean Carolinas LLC is not guaranteed for any length of time.

Full-time Description No recruiters please. As a Regional Supervisor, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Regional Management and franchisees in the business operations and reports directly to the Regional Manager. Responsibilities: • Drives increase in per unit sales and profit through implementation of our marketing and branding initiatives • Achieves sales, profit, quality and customer service goals. • Monitors customer service, product quality, sanitation/HACCP protocols and product compliance. • Work with the Store Teams to control cost and maintain consistency. • Trains, motivates and develops Company Chefs and Franchisees to achieve high level of morale and efficient use of human resources. • Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of its products. • Recruit and Supervise Company Chefs and Franchisees. • Visits units regularly to inspect unit operations. • Interfaces with existing clients to maintain satisfaction and retention. • Resolves client and customer satisfaction related issues. • Projects and practices consistent ownership attributes, which provides a high level of customer service at all points of contact. Requirements Bachelor's degree or related experience. Sushi experience highly preferred. Proficiency in Microsoft Office. Strong organizational, problem-solving, and analytical skills. Proven ability to handle multiple projects and meet deadlines. Ability to deal effectively with a diversity of individuals at all organizational levels. Creative, flexible, and innovative team player. Ability and flexibility to travel as require. Proven ability to mentor and develop successful team members.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role pays an hourly rate of $20.00-$22.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 17, 2026. Responsibilities Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces Interview, select, train, coach, evaluate, and discipline full and part time staff. Position will deliver a termination with approval Provide staff training for all employees and temporary workers Deliver and follow up on Performance Improvement procedures on a timely basis Ensure staff is working safely and are aware of proper safety guidelines Responsible to understand, comply with and execute parameters of Collective Bargaining Agreement Lead/coordinate staff training and safety programs Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required Assist or lead planning, directing, coordinating and review of work plans for facility operations Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements Coordinate facility arrangements with concessionaires and AV Oversee, monitor changeover and housekeeping crews, provide team support as required Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates / changes as necessary Maintains departmental equipment; notify Operations Manager when repairs are needed Provide excellent customer service to internal and external clients to provide a positive employee climate Qualifications High school diploma or equivalent Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination An advanced degree in Facility Management or related field may be substituted for years of experience Basic computer skills in a Windows format including typing, data entry and email Ability to effectively operate a company provided cell phone for phone, email, text Advanced computer skills and experience with MS Word, Outlook, Excel preferred Ability to effectively lead a team and manage in a fast paced, high pressure environment Knowledge of OSHA standards/requirements Forklift certification or ability to acquire within 90 days of employment Possess superior interpersonal, communication, and leadership skills Ability to communicate clearly and concisely in the English language, both orally and in writing Self-motivated and excellent organizational skills Possession of a valid Driver's License preferred Ability to work independently and as part of a team Ability to work long hours including a varied schedule of days, nights, weekends and holidays INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social demands: While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Constant use of the English language verbally, written or reading to read company information and communicate to teams. Frequent use of company provided cell phone, desk phone. Constant use of company radio for communication. Ability to hear and respond quickly in high pressure situations to radio requests from employees, security, etc. Physical demands: While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools. Employee will frequently move about inside and outside various areas of the large facility before/during/after events to interact with internal/external clients and supervise the work of employees. Position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure. Employee will as needed operate fork lift and high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will frequently lift 30 lbs; occasionally lift up to 75 pounds; and push/pull 150 pounds, as business demands required. Work environment: The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment; and moderate to loud during event days when equipment is in operation. The work environment is consistently cool (cold) when ice rink is in place seasonally. Exposure to crowds with thousands of people in attendance, crowded or tight spaces, high elevation, consistently loud workspaces, and freight elevators. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

M1 Global is seeking a Security Operations Center (SOC) Supervisor to lead and oversee a site level SOC team, ensuring security remains a cornerstone of operational. This role involves leads a team of SOC Analysts, optimizing real-time monitoring and response processes, and driving strategic improvements to physical security operations. Key Responsibilities * Operational Oversight & Resource Management: Involves maintaining daily schedules to ensure consistent post coverage and staffing. * The service is responsible for delivering timely and accurate incident reporting and collecting key operational metrics for performance analysts. * Support & Quality Assurance: Provides crucial information from centralized security systems to support field operations. * The service delivers investigative support for security incidents and internal audits and ensures continuous quality assurance across all services. * Monitoring Analysis & Communication: Functions as the primary point of contact for the continuous monitoring of all physical security systems (access control, alarm, CCTV) and provide timely communications and actionable intelligence derived from this oversight. * Supervise and mentor a team of SOC Analysts, including scheduling shifts, performance evaluations, and professional development * Lead crisis communication and response efforts, including directing team actions during incidents and supporting business continuity planning * Review and compile documentation for reports, audits, investigations, and compliance purposes * Monitor team performance metrics, identify training needs, and facilitate drills, tabletop exercises, and ongoing education Required Qualifications * Bachelor's degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred) * 5+ years of SOC experience with at least 2 of those years in a supervisory role within a SOC, command center, or physical security operations * In-depth knowledge of video surveillance, access control, intrusion detection, and alarm systems * Proven leadership skills with experience in team management, conflict resolution, and performance coaching * Exceptional situational awareness, decision-making, stress management, and strategic thinking abilities * Ability to work flexible hours, including oversight of rotating shifts, nights, weekends, and holidays Pay & Benefits * Competitive salary commensurate with experience * Comprehensive medical, dental, and vision insurance * Generous paid time off and holidays * 401(k) with company match * Ongoing training, leadership development, and career advancement opportunities We are Equal Opportunity Employer

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Charleston, SC Retail Only Pay Range: $17.65 - $22.00 - $26.45 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

Come Work With America's Heroes Where it is Our Honor to 'Serve Those Who Served!' ***New Wages with Higher Pay and Generous Benefit Package!*** 401(k) matching Medical, Dental, and Vision Insurance (Health Insurance) Employee Assistance Program PTO (Paid Time Off) Tuition Reimbursement Free Life Insurance* And Much, Much More! Responsibilites: To direct and/or assist the Dietitian in planning, organizing, developing and directing the overall operation of the Dietary Department in accordance with current federal, state, and local standards, to assure that quality nutritional services are provided on a daily basis and that the Dietary Department is maintained in a clean, safe, and sanitary manner. Key Qualifications: Must have, at a minimum, a high school diploma. Must be a graduate of an accredited course in dietetic training approved by the American Dietetic Association. Must have, at a minimum, 2 year(s) experience in a supervisory capacity in a hospital, skilled nursing care facility, or other related medical facility. Must have training in cost control, food management, diet therapy, etc. Must be registered as a Certified Dietary Manager or Registered Dietitian in this state.

Job Description The Service Manager is responsible for leading and managing the Service Department, Mobile Service and Quick Lane. This role ensures operational excellence, profitability, high customer satisfaction, and full compliance with Ford Motor Company processes and warranty requirements. The Manager will oversee all service advisors, technicians, parts counter staff, warranty administration, Quick Lane operations, and shop workflow. Ford experience is strongly preferred. Key ResponsibilitiesLeadership & Management Provide daily leadership to the Service and Parts teams, ensuring strong communication and a positive culture. Recruit, train, coach, and develop department staff (service advisors, technicians, parts employees, Quick Lane team). Set clear performance expectations, KPI goals, and accountability processes. Create and maintain a productive, safe, and efficient working environment. Operational Excellence Manage all elements of Service and Parts operations, including dispatch, workflow, scheduling, shop loading, technician productivity, and parts inventory strategies. Strengthen warranty processes, quality control, and compliance with Ford policies (including OASIS, recalls, SSSC, FSA, and warranty documentation standards). Oversee Quick Lane efficiency and customer throughput. Maintain strong working relationships with Ford regional teams, FMC field reps, and warranty auditors. Financial & KPI Management Drive profitability for both departments by managing labor gross, parts gross, effective labor rate, CP hours, warranty efficiency, and expense control. Achieve NADA-benchmarked performance in hours per RO, upsell penetration, and technician proficiency. Reduce parts obsolescence, improve special-order parts accuracy, and maintain proper inventory levels. Develop and execute monthly department forecasts, budgets, and growth strategies. Customer Experience Ensure a high-level customer experience on every RO, maintaining top-tier Ford Service Experience Index (NPS) scores. Implement consistent processes for write-up, multi-point inspections, communication, follow-up, and delivery. Resolve customer concerns and escalations professionally and promptly. Oversee service marketing efforts and retention programs (service reminders, maintenance packages, etc.). Process, Compliance & Safety Maintain strict adherence to Ford, state, and federal guidelines, including warranty, safety, and environmental standards. Lead regular process audits and implement corrective actions where needed. Ensure proper utilization of dealership systems such as Xtime, CDK/Reynolds, vAuto (for internal), and Ford DMS integrations. Parts Department Oversight Oversee the Parts Manager and all parts operations (retail, wholesale, internal, and Quick Lane supply). Ensure accurate stocking levels, bin integrity, and proper ordering practices. Manage parts-to-service collaboration to minimize delays and increase RO efficiency. Maintain target days-supply, reduce aged inventory, and enforce lost-sales reporting. Required Qualifications Ford dealership experience strongly preferred (service manager or fixed operations background). Minimum 3-5 years of service management or fixed operations leadership. Strong understanding of Ford warranty administration, diagnostics process, recall management, and FMC systems. Proven track record of driving department growth, increasing CSI/SEI, and improving operational KPIs. Ability to multitask and manage multiple teams in a fast-paced environment. Strong leadership, communication, and conflict-resolution skills. Proficient with dealership software (Dealertrack, Xtime, Parts Inventory Systems, Ford OASIS, PTS, DMS integrations). Preferred Attributes High energy, team-first leadership style. Process-driven mindset with relentless follow-up. Exceptional customer service philosophy. Ability to mentor and develop future leaders within Fixed Ops. Strong understanding of dealership financial statements, forecasting, and expense control. Compensation & Benefits Competitive salary + performance-based bonus structure Health, dental, and vision insurance options Paid time off and holidays 401(k) with available employer match Company vehicle or demo allowance (optional) Ford training and ongoing leadership development

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. * Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Posting Details POSTING INFORMATION Internal Title Custodial Shop Assistant Supervisor Position Type Classified Faculty / Non-Faculty / Administration Non-Faculty Pay Band 4 Level 5 Department Custodial Services Job Purpose The Custodial Shop Assistant Supervisor plans, coordinates, supervises, assigns and assists with the work of Custodial shop staff. Oversees and tracks all phases of work orders and their costs. Manages material orders and shop stock. Manages custodial staff for Residence Life and Housing, directly supervising 27-32 full-time employees performing general domestic and industrial cleaning tasks. Trains subordinates on proper industrial custodial policies and procedures. Performs said services to support the effective facilities management of 9 residence halls, 31 historic residence houses and supporting offices, serving 3,500 residents and live-in staff and varying quantities of summer conference guests. Minimum Requirements A high school education and two (2) years of experience in custodial supervision. A high school diploma or GED is preferred. Custodial experience in higher education, hospitality, property management or other industrial/commercial setting is preferred. Experience in communicating with residents, customers, staff and vendors is required. Familiarity with e-mail and online work order systems is helpful. Must pass a SCLED background check. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Required Knowledge, Skills and Abilities Must have familiarity of industrial custodial policies and procedures including OSHA, HAZCOM and bloodborne pathogen standards. Must be able to learn and follow proper procedures for safely and effectively handling and disposing of industrial cleaning products. Must know proper procedures to safely and effectively handle and dispose of industrial cleaning products. Must be professional and reliable with the ability to effectively communicate oral and written information to vendors, students, parents, staff and faculty. Additional Comments Regarding Position Must be able to manage heavy workloads, multiple deadlines and competing priorities. Must be able to travel to on/off campus College buildings, traverse stairs and construction sites and lift or move packages and equipment weighing up to 20 pounds. Some overtime work will be required to handle special events and peak workloads. Must be able to exercise proper judgment in emergencies. A valid SC driver's license, or the ability to obtain one within 30 days of employment is preferred. Special Instructions to Applicants Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. * Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Salary *$40,007 - $51,186 Posting Date 01/12/2026 Closing Date 02/12/2026 Benefits * Insurance: Health/Dental/Vision * Life Insurance * Paid Leave: Sick/Annual/Parental * Retirement * Long Term Disability * Paid Holidays * Free CARTA Bus Service * Employee Tuition Assistance Program (ETAP) * Employee Assistance Program (EAP) * Full Benefits Package - Click Here Open Until Filled No Posting Number 2026009

31584 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 629 Rack Room Shoes 629 Pay Range: The Corner At Westcott Westcott Blvd And Dorchester About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. North Charleston, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Job Description in Charleston, SC The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. Responsibilities Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required

Job DescriptionDescription: Are you tired of feeling like just a number at work? At MainOcean, we believe work should be more than just a job ~ it should feel like a second home. We pride ourselves on offering a family-style environment where every team member is a valued contributor and shares a commitment to excellence. With over 100 years of combined expertise across three generations, our business stands as a cornerstone in logistics and transport throughout the Southeast and Gulf Coast. We excel in providing innovative supply chain solutions through our integrated network of warehouses, ports, and transportation services. Come join our passionate team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do. About Us: We are proud to be a family-run, regionally focused company led by three generations with more than 100 years of combined logistics, transport and stevedore experience in the Southeast and Gulf Coast. MainOcean LLC, is a consolidated family of companies providing logistics and supply chain solutions to cargo owners and shippers through the warehouse, port, and transportation industries. Job Purpose: The Customer Service Supervisor leads and supports Customer Service Representatives (CSR's) while directly managing assigned accounts. This role serves as a key liaison among customers, CSR's, warehouse associates, dispatch teams and leadership to ensure seamless communication, coordination, and service execution. In addition to overseeing designated accounts, the Supervisor provides backup coverage for other customer accounts as needed to ensure continuity of service. Duties & Responsibilities: Provide proactive communication to CSR's, customers, warehouse associates, and the dispatch team. Respond to Customer inquiries in a timely manner with a proactive approach and sense of urgency. Investigate, troubleshoot and resolve customer issues by accurately gathering details and identifying root causes. Escalate complex or unresolved customer concerns to management and implement approved resolutions. Execute management approved resolution for the Customer. Ensure adherence to established order processes, policies and procedures. Maintain records as required by company and regulatory standards. Collaborate, assist and cross train teammates on accounts and processes. Serve as a backup coverage for customer accounts to support service continuity during absences or high-volume periods. Support continuous improvement by contributing to the ongoing efforts to improve all experiences with MainOcean Carolinas, LLC. Assist with customer account inventories as needed. Additional duties as assigned. Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice. Requirements: Skills and Qualifications: High School Diploma required. 1+ years of experience in 3PL or logistics environment. 1+ years of customer service experience. Familiarity with WMS systems. Able to type 40 to 60 words per minute. Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. Excellent phone etiquette, customer service and interpersonal skills. Excellent verbal and written communication skills. Excellent organizational, task and time management skills. Excellent attention to detail. Strong problem solving and troubleshooting skills with an analytical mindset. Possess a strong sense of initiative, “can-do” attitude, and be a proactive problem-solver. Able to adapt to shifting priorities in a fast-paced environment while maintaining the ability to meet deadlines. Flexible team player. Working Conditions: None: The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise occasionally: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Physical Requirements: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Standing: Remaining upright on the feet, particularly for sustained periods of time. Sitting: Be in a seated position for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Seeing: Clarity of vision at near and far distances, depth perception, and able to work in low light environments. Direct Reports: None. Acknowledgements MainOcean Carolinas LLC provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MainOcean Carolinas LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources - ****************. Your employment with MainOcean Carolinas LLC is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MainOcean Carolinas LLC is not guaranteed for any length of time.