Service supervisor jobs in Nashua, NH - 1,094 jobs

Compensation: $75,000-$100,000 base (market-aligned) This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance. Key Responsibilities Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development Partner with internal departments to improve servicing processes and enhance the overall member experience Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed Ensure internal policies, procedures, and documentation standards are followed consistently Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands Qualifications Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership Strong working knowledge of loan servicing regulations and compliance requirements Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus Bachelor's degree preferred; equivalent professional experience considered Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment Excellent written and verbal communication skills Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously Strong judgment, professionalism, and ability to handle sensitive situations with discretion Proficient in Microsoft Outlook, Word, and Excel

**Cabin Services Supervisor** **Compensation:** $24.00 - $27.00 / Hourly The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (*********************************************************************************************************** **Position Summary:** The Cabin Services Supervisor plays a critical role in ensuring a clean, safe, and welcoming environment for passengers aboard commercial aircraft. This position oversees a team of cleaning professionals responsible for servicing aircraft cabins at one of the nation's busiest airports. The Supervisor will provide leadership, operational oversight, and quality assurance to maintain high standards of cleanliness and compliance with aviation industry requirements. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment where safety and timeliness are paramount. The Supervisor will act as the primary liaison between team members, management, and airline representatives, ensuring smooth coordination and exceptional service delivery. **Key Responsibilities:** + Lead and motivate a team of cabin service cleaners to achieve operational goals. + Serve as the communication bridge between team members, management, and airline representatives. + Monitor and report performance issues promptly; escalate concerns as needed. + Assist with onboarding and training of new team members to ensure compliance with safety and cleaning protocols. + Coordinate daily and weekly work assignments and schedules. + Oversee and participate in cleaning operations for aircraft cabins, ensuring adherence to quality standards. + Manage security of keys, access cards, and restricted areas in compliance with airport regulations. + Submit maintenance work orders and ensure timely resolution of issues. + Verify that all cleaning tasks are completed accurately and on time before aircraft departure. + Maintain inventory of cleaning supplies, chemicals, and equipment; complete order forms accurately. + Ensure compliance with safety guidelines and company policies at all times. **Basic Qualifications:** + Must be at least 18 years old. + Valid driver's license required. + No prior experience required; on-the-job training provided. + No high school diploma, GED, or college degree required. **Preferred Qualifications:** + Previous supervisory or leadership experience in a fast-paced environment. + Customer service experience. + One (1) year of similar work experience, ideally in aviation, hospitality, or facilities services. REQNUMBER: 134628 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

A national financial services firm seeks a Senior Wealth Advisor in Boston to lead a wealth management team. This role requires over 10 years of experience in financial advisory, along with Series 65, CFP, or CFA credentials. Responsibilities include cultivating client relationships, leading meetings, and training junior advisors. The firm promotes professional growth and offers a collaborative work culture with a focus on diverse, innovative solutions for clients. This is a full-time, on-site position. #J-18808-Ljbffr

A leading insurance brokerage firm is seeking a Commercial Lines Broker/Sr. Broker in Boston, MA. This full-time, hybrid role involves managing complex placements and mentoring staff. Candidates should have a minimum of 7 years of experience in insurance and excellent negotiation and leadership skills. A Bachelor's degree is preferred. The company offers a salary range of $75,000 to $150,000 based on experience and qualifications. #J-18808-Ljbffr

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Role: Autonomous Vehicle Operations Supervisor No of positions Open: 3 The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering “who we are at Milton CAT”, the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole. Salary Range: $80,000-$95,000 based on experience. This position is bonus eligible. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Keep jobs flowing: Jobs in, jobs out, service reports written, warranty claims determined, invoices closed. Become an integral part of the team: Listen, learn, contribute and continue to drive improvements. Pick the right technician for the right job. Drive metrics and business to run an efficient and profitable shop. Co-create annual goals and budget, in alignment with the organization's financial and operational objectives. Drive and support a strong safety culture. Effectively communicate/negotiate with customers concerning reviewing/scheduling jobs, explaining invoices. Oversee work order accuracy and closing process and the appropriateness of parts and labor. Manage, mentor, develop and coach service technicians Minimum Educational Requirements Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree. Qualifications Demonstrated ability to lead teams, set expectations and execute results Strong service department operations background and experience Highly process/metrics driven, knows how to run a highly efficient service department Solid communication and negotiation skills (with employees, customers and vendors) Proficient in technology (ERP systems, desktop/cloud applications, operational reports) Strong problem-solving skills and detail oriented with a high level of accuracy. Highly driven, sense of urgency, strong customer service orientation, does not punch a clock This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Reporting to the Director of Interpreter Services, the Supervisor is responsible for the day-to-day operations of interpretation services as well as the supervision and staff development of all staff and per diem interpreters. This position ensures qualified interpreters are available for non-English speaking and limited English-speaking patients and families and faculty and staff have adequate access to qualified interpreters and are equipped with instructions to request and use interpreter resources. The role also enforces interpreter services policies and procedures and recommends improvement measures to support above activities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** + Oversees use of triage software, working closely with IT and director of Interpreter Services to continually refine and improve scheduling and reporting. + Oversees coordination of phone and all other referrals. + Interprets as needed. + Coordinates with other departments to make sure that they receive adequate coverage. + In collaboration with director of Interpreter Services, conducts annual reviews of staff. + Helps to organize monthly staff meetings with interpreters to address issues, educational opportunities, and announcements. + Provides on-going supervision and evaluations of staff. + Responds to feedback or complaints and prepares incident reports to be shared among involved parties. Escalates to Director as appropriate. + Assists with and participates in trainings led by Interpreter Services director with various departments about how to work effectively with interpreters. + Assists with and participates in trainings about how to work effectively with patients and their family members with limited English proficiency. + Assists with preparing annual report for Department of Public Health. + Stays up to date on relevant laws and regulations. + Assists director with projects as assigned. **Minimum Qualifications:** + Bachelor's Degree in Linguistics, Translation and Interpreting Studies, or other relevant subject and/or equivalent life experience required; Master's degree preferred. + 2 years of experience working in a hospital or health care setting with direct patient contact required. + 3 years of experience in a position with administrative and supervisory responsibility strongly preferred. + Excellent fluency, both verbal and written, in English and another language required. + National Certification as a Medical Interpreter from any of the two certifying boards where applicable for second spoken language preferred. **Knowledge, Skills, and Abilities Required:** + Knowledge of computer software for word-processing, database management, spreadsheet calculations and data visualization. + Demonstrated understanding of special needs and behaviors of the age groups of the population served. + Demonstrated understanding and command of Medical Terminology. + Excellent fluency, both verbal and written, in English and another language. + Excellent customer service skills and patient- and family-centered orientation. + Strong organizational and interpersonal skills. + Ability to demonstrate empathy in difficult situations. + High level of cultural sensitivity and cultural humility. + Strong commitment to diversity and inclusion. **Supervisory Responsibilities:** Directly supervises staff and per diem interpreters. **Patient Contact:** Yes, directly interacts with patients of all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $78,000.00 - $89,700.00

About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Qualifications Knowledge/Experience High School diploma or equivalent required. 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. Experience preferred with troubleshooting of all systems within Operations. Experience preferred with writing and editing of Standard Operating Procedures (SOPs). Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. General working knowledge of the Internet for business use. Ability to multi-task and work in a fast-past, deadline driven environment. Drive for results across service, quality, and continuous improvement. Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. Ability to provide support to different departments and leaders. Lab Specific Qualifications Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. Ability to tolerate extensive periods seated and/or standing. Must possess ability to perform repetitive motions. Ability to lift up to 20 pounds. May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. May be required to handle general laboratory reagents. May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Corporate Mechanical of New England, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service in the. Corporate Mechanical has proven itself as a place to provide career opportunities for an individual to master their craft, earn competitive wages, and to make an impact in the lives of our employees, customers, and community. While working for us expect to work in an environment that is employee centric or in other words employee focused and most of all where your hard work is appreciated, recognized, and rewarded. The success of the company and your future is directly impacted by your daily contributions. If you are looking to be a part of something more than just a job - Make the move, apply today! Corporate Mechanical of New England, LLC has been waiting for you! The Service Supervisor is responsible for developing a team that will effectively and profitably handle customer requests for service and grow the service agreement portfolio to plan levels. This service supervisor will develop his / her team to be productive in the field by standardizing processes in the department and focusing on customer and employee satisfaction. This position plays an integral role in the profitable execution of sold service work for the service group. To that end, he / she will work with sales and management to estimate and propose service work that lines up with the company vision and financial objectives. This position will assist in managing the labor load for the service department and manage how to deploy, execute and manage our service base efficiently. This individual seeks new, safe and effective methods to grow our service department. The end result is a team-oriented, customer satisfaction driven, profitable service department. General Duties and responsibilities: Insure service team schedules and executes contractual obligations Evaluate and plan labor requirements in order to meet plan Mentor and develop apprentice and journeymen technicians Assist service coordinator when necessary in prioritizing reactive calls Help plan new service agreements to insure scope is executed Assist sales in estimating service agreements and quoted work. Follow-up with customers on delinquent accounts. - Work with supervisor to focus group on standard service processes Assist in customer Q/A process Work with supervisor to meet financial goals of department Maintain customer satisfaction to plan levels Maintain employee satisfaction through informal team meetings Responsible for keeping service team members current in safety training and necessary certification. Special tasks as assigned by supervisor Be an active member in good standing of United Association local 537 Boston The role is 50% supervisory. The remaining time will be spent performing Service Technician tasks. As more technicians are hired, the supervisory workload will increase the technician responsibilities will decrease. About Corporate Mechanical of New England: Corporate Mechanical of New England, a subsidiary of Arden Building Companies, specializes in the design, construction, and maintenance of mechanical HVAC and plumbing systems for commercial buildings throughout the Boston area. Our comprehensive skill sets cover a wide range of services, including mechanical, electrical, and fire protection construction, service, maintenance, and building automation. With our extensive experience and talented teams, we provide the utmost level of quality and solutions for the demands of today's complex building systems. We are New England's premier mechanical contractor. Arden Building Companies, LLC is an equal opportunity employer and does not discriminate based on race, color, gender identity, sexual orientation, national origin, age, disability, genetic information, religion, martial or partnership status, parental status, military service, or any legally protected characteristics. All our employees share the responsibility for supporting our policies for a harassment-free and drug-free workplace. All offers of employment are contingent upon a criminal background check, driving record, and a 5-panel drug screen, satisfactory to Arden Building Companies, LLC policies.

Role: Service Supervisor The Service Supervisor is responsible for the supervision and scheduling of the shop and field service technicians and repair of the equipment. This role also oversees new and used equipment preparation and warranty, rental and lease maintenance and repairs. The Service supervisor works to enforce Company policies and procedure while encouraging high employee morale and technical support and providing customers with exceptional customer service. Benefits Health Insurance (includes teledoc, virtual health, FSA, HSA & other benefits) Dental Insurance Vision Insurance Life Insurance Health Savings Account Short term disability 401k Match Paid vacation Employee Assistance Program Employee Engagement Events Awards and Recognition Tuition Reimbursement Service Awards Employee Perks & Discounts Job Responsibilities Communicate and schedule work to be performed with shop and field technicians and customers Create the work orders necessary to perform the work required in the shop and in the field Be available for after-hours support for technicians and/or customers as needed Direct quality inspections once repairs are complete Follows all applicable standard operating procedures (SOPs) for consistency and efficiency Ensure compliance with industry regulations, company policies and safety standards Lead, mentor and motivate teams to maximize productivity and performance Effectively communicate the Company goals, values, and expectations to team members Identify challenges and proactively implement solutions to address issues and improve processes Optimize resource allocation, including budget, personnel, and equipment to ensure efficiency and effectiveness Performing other duties as assigned by the Company Qualifications Good communication skills to interact with employees and customers. A Valid driver's license Knowledge of equipment operations and mechanical functions, especially in construction equipment Strong diagnostic skills Excellent customer service skills Intermediate knowledge if MS Office Suite, smartphone, and tablets. Chadwick-BaRoss, Inc. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job DescriptionDescription: Oversee and optimize all facets of loan servicing operations. Provide strong leadership for the loan servicing team, and ensure compliance with regulations, all while fostering member engagement. Responsible for developing and maintaining a deep understanding of the credit union's loan products, services, and staying current with industry trends, regulations, and best practices in loan servicing. RESPONSIBILITIES Provide comprehensive oversight of loan servicing operations, including consumer and real estate Loans. Ensure efficient management of all loans within the credit union, both current and delinquent. Collaborate with cross-functional teams to streamline loan servicing, enhancing the overall member experience. Provide training and development opportunities for all employees that service members with loans. Ensure compliance with all loan servicing related laws and regulations, including Fair Debt Collection Practices Act (FDCPA) guidelines. Provide strong leadership to the loan servicing team, setting clear goals and objectives to drive departmental success. Conduct performance reviews and allocate resources to meet operational needs within the department. Communicate with members, understanding their financial situations. Ensure a high level of service and support for members across all loan servicing activities. Manage relationships with repossession companies, external collection agencies, legal counsel, and other service providers to support collections and loan servicing efforts. Ensure Credit Union policies and procedures are being followed in compliance with applicable laws and regulations. Strategic Leadership: Demonstrate strong leadership skills to effectively guide the loan servicing team, setting clear goals and fostering a culture of continuous improvement. Regulatory Compliance: Ensure strict compliance with all relevant laws, regulations, and credit union policies, particularly those related to loan servicing. Member-Centric Approach: Maintain a member-focused mindset, engaging with members to understand their unique financial situations and working collaboratively to find solutions for debt resolution. Industry Knowledge: Stay abreast of industry trends, regulations, and best practices in loan servicing, incorporating relevant insights into credit union operations to drive continuous improvement. Effective Communication: Exhibit excellent communication skills, both within the team and when engaging with members, external partners, and legal professionals. Team Development: Invest in the training and development of the loan servicing team, enhancing their skills and knowledge to drive departmental success. Adaptability: Be adaptable in a dynamic financial services environment, proactively responding to changes and challenges in the industry to maintain operational excellence.\ Supervising direct reports Requirements: Five years of similar or related experience in managing servicing employees. Must be knowledgeable of laws and regulations applicable to lending, and loan service. COCC, Velara, and/or Encompass experience a plus. A four-year college degree is desired but may be substituted with relative experience in lending. Must have strong managerial skills and possess excellent communication skills, both verbal and written. Position involves ability to organize and delegate work assignments, motivate others to achieve desired outcomes and promote a team environment. A significant level of trust, diplomacy and professionalism is required, and possess a cooperative attitude in relations with members, vendors and other employees Must be self-motivated, able to prioritize workflow, handle multiple assignments concurrently, work a flexible schedule, and perform under time constraints. Must have working knowledge of PC and general office equipment, with experience using Microsoft Outlook, Word and Excel. Attention to detail and accuracy is essential. Must be bondable

Braman Termite & Pest Elimination, New England's largest family-owned and operated pest-control company, has been servicing customers for more than a century. The strong, steady growth of our company, fueled by our skilled workforce, state-of-the-art technology, and commitment to excellent customer service, has produced this exciting new opening in our staff of service trade professionals. Braman is seeking a Pest Control Route Supervisor to effectively supervise and coordinate the activities of Service Professionals engaged in servicing customers and clients. Essential Duties and Responsibilities include the following. Other duties may be assigned. Communicates effectively with Service Professionals. Communicates at least twice per day with each Service Professional (once in the morning and once in the evening). Escalates any issues as needed. Attends and holds required meetings, and communicates all relevant company information to Service Professionals, including but not limited to process updates, policy updates, and company news. Facilitates all performance needs for assigned Service Professionals, including but not limited to performance reviews, disciplinary actions, and other performance discussions including training and development. This also includes training for new Service Professionals. Additionally executes the required number of Quality Audits, Ride Alongs, and Vehicle Inspections each quarter. Reviews Service Professionals time sheets each week, verifies all information comparing to vehicle GPS, corrects any and all exceptions, and submits to office for payroll processing. Coordinates time off requests from Service Professionals, and communicates appropriately with office staff. Facilitates coverage for any necessary time off. Arranges all repairs, towing, temporary vehicles, and all other auto needs for their assigned Service Professionals. Acts as first point of contact for all vehicle accidents and repairs. Coordinates all equipment and supply needs for Service Professionals, including equipment repairs. Conducts Audit prep for inspected facilities. Coordinates and completes Mobile Audits, Client Care, Trend Reports, and Yearly Assessments. Maintains Service Professionals routes as needed. Responsible for “on call” assignments, on nights and weekends covering incoming customer calls on a rotating schedule. Conducts respirator fit testing for Service Professionals. Qualifications: EDUCATION and EXPERIENCE A minimal of a High school diploma is required. A proven track record and experience of working in the Pest Control industry is essential. Experience resolving pest problems in an urban setting is required. Prior management experience is preferred. COMMUNICATION SKILLS The ability to utilize electronic forms of communication including PC, e-mail, Microsoft office, and pest control software is essential. The Supervisor is capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. They also write routine reports and other correspondence. The need to speak effectively before groups of customers or employees of organization is essential. CERTIFICATES, LICENSES, REGISTRATIONS A valid driver's license with safe driving record is required. A Massachusetts pest control license or certification is preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to: Sit Stand Squat Walk Use hands to finger, handle, or feel Reach with hands and arms; Climb and balance; Stoop, kneel, crouch, or crawl Talk and hear Enter/exit structures and crawl spaces. Travel up and down stairs Climb a ladder Use required personal protective equipment. Visually inspect for pests, pest harborage, and pest entries. Drive a vehicle. Compensation and Benefits: Competitive Salary; Company-paid Life Insurance; Quarterly bonus-incentive program; 401K retirement plan; Health, dental, life, and disability insurance; Paid vacations, holidays, and sick time Employee Assistance Program

Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description Hourly Pay: $37.85 - $37.85 The Encore Boston Harbor Casino Supervisor is responsible for front line guest service on the casino floor in the table games area. This includes dealer supervision, game protection, ability to calculate average bets, assisting guests with various needs and enforcing all departmental procedures and state regulations. Key responsibility is to provide outstanding guest service and contribute to positive guest experience. JOB RESPONSIBILITIES: Adheres to as well as ensures all Encore Boston Harbor core values, property and department standards are implemented and applied. Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department. Delivers and maintains a maximum level of service. Contributes to company-wide communication and best practices. Keeps informed of all new developments within the department. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Greets and welcomes customers as they enter the gaming area. Promotes exemplary guest service by demonstrating full knowledge of games in play, special events/activities, casino promotions and operation information. Supports close floor surveillance over assigned area in order to detect any irregularities on the part of players or established procedures. Assists guest needs by communication with customer service/beverage, transportation, VIP, etc. Works with safety as a priority, and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned. Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school degree or equivalent required. Hospitality or casino experience preferred. Outstanding organizational and interpersonal skills, as well as excellent attention to detail. Must have a minimum of 4 years experience in a regulated casino environment as a dealer / dual rate. At least 3 years of supervisory experience preferred. Requires a willingness to work beyond the boundaries of an average work day. Must be able to work proficiently with deadlines and disciplined to work without constant guidance and supervision. Must possess a positive, “whatever it takes” attitude. Must have an open mind and willingness to learn new processes, concepts, and ways of approaching analysis Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the casino floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Service Supervisor Freedom Pest Control | Merrimac, MA If you're ready to move beyond "supervising" and step into real leadership, this role is for you. Freedom Pest Control is seeking a hands-on Service Supervisor to lead, coach, and develop our Service Technicians. This is not a desk job and not a passive management role. You will be trusted to make decisions, build people, and influence how our field operations perform every day. This position plays a critical role in onboarding, training, performance management, and long-term technician development while working closely with Operations, the Central Operations Group (COG), and the President. Why This Role Stands Out Direct ownership of technician onboarding and training, including Trainual Active role in defining technician advancement and career paths Daily influence on quality, safety, and team performance Strong leadership support with clear expectations Opportunity to shape long-term systems, not just solve daily issues Your work will directly impact technician success, customer satisfaction, and company growth. Key ResponsibilitiesTechnician Leadership & Communication Serve as the primary point of contact for assigned Service Technicians Communicate daily with technicians. Lead required meetings and clearly communicate company updates Identify and escalate operational, performance, or safety issues as needed Onboarding, Training & Career Development Own technician onboarding and ensure completion of the Trainual training syllabus for both new and experienced technicians Monitor training progress and field readiness before technicians operate independently Provide hands-on coaching, ride-alongs, and ongoing development Work with the President to apply clear grading criteria for technician advancement Help establish and support defined career paths for technicians Performance Management & Quality Assurance Conduct performance reviews, coaching conversations, and corrective action when necessary Complete required Quality Audits, Ride-Alongs, and Vehicle Inspections each quarter Ensure technicians meet licensing, certification, and training requirements Scheduling, Routes & Time Management Review and verify weekly timesheets using vehicle GPS Coordinate time-off requests and ensure proper coverage Maintain and adjust technician routes as needed Participate in rotating on-call coverage for nights and weekends Vehicles, Equipment & Safety Act as first point of contact for vehicles Coordinate equipment and supply needs, including repairs and replacements Conduct respirator fit testing and enforce safety and PPE requirements Audits & Reporting Prepare technicians and facilities for audits Complete Mobile Audits, Client Care Reports, Trend Reports, and Yearly Assessments Work with leadership to address operational gaps What We're Looking For Experience leading field teams or service technicians Strong communication and coaching skills Ability to balance accountability with support Organized, proactive, and solutions-focused Willingness to remain hands-on and lead by example Why Freedom Pest Control Clear leadership structure and expectations Strong culture rooted in values and professionalism Investment in training, safety, and people Opportunity for long-term growth If you're looking for a leadership role where your impact is visible and valued, we want to hear from you. Company Overview Freedom Pest Control Company, Inc. is a family-oriented pest management business dedicated to providing effective and environmentally responsible pest control solutions. Since 1993, we have built our reputation on integrity, quality service, and fostering a supportive work environment that values personal growth and meaningful relationships. Benefits: 401(k) matching Dental insurance Employee discount Fuel card Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Retirement plan Vision insurance

Under the direction of the Medical Director of the Laboratory and the Administrative Director of Laboratory Services, improves and maintains working relationships with Laboratory external and internal customers in relation to obtaining and receiving specimens for in house testing, transmission of specimens to external Reference laboratories for additional testing and access to Laboratory services. Oversees inpatient and outpatient phlebotomy operations, central processing and handles technical inquiries. Acts as a resource and provide team leadership to the staff in the Phlebotomy and Central Processing areas. High school graduate or equivalent. Three years of appropriate laboratory experience required. 1 year Supervisory or leadership experience preferred. * COMPENSATION * Minimum Pay: $23.39 * Maximum Pay: $36.26 * Area of Interest:Allied Health; * Work Status:Monday- Friday days; * Employment Type:Full-time 40 hours/week; * Job ID:16443 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Position Title: Overnight Veteran Services Supervisor Supervises: Veteran Service Representatives, Veteran Service Coordinators, Security Patrol Exemption: Non-exempt Hourly Rate: $24.00 Schedule: Friday: 11p-7a, Saturday & Sunday: 7p-7a, Monday: 11p-7a Job Summary: The Veteran Services Supervisor reports directly to the Director of Operations and is responsible for the management of Veteran Service Representatives and Coordinators (Dining, Logistics, Vehicles) as they perform daily assignments and tasks. The Supervisor must have the ability to communicate effectively with all other departments, providing services to Veterans, Volunteers, Employees and Visitors to the Center. This position works to ensure standardization in processes and procedures in support of the safety and security of Center staff, Veteran residents, and Visitors. The Supervisor is expected to provide coaching and feedback as well as on-going training for Veteran Services Employees as well as keeping Director of Operations and Vice President of Operations and Facilities informed of all pertinent occurrences. This position is considered Essential Personnel and may be required to work during times of inclement weather and emergencies. Job Responsibilities: Understand, support, and promote the Mission of the Center and Veteran Services Department. Lead, direct, and mentor Veteran Services Personnel. Monitor, assess, document, and review job performance with employees. Serve as concierge for Veteran complaints and issues and seek solutions. Support a team focused on continuous improvement. Coordinate and disseminate schedules to ensure appropriate staffing availability to meet all shift commitments. Ensure a safe, secure environment which allows for the privacy, dignity and well-being of Veteran Residents. In tandem with the Director of Operations, ensure the onboarding and training of new employees. Coordinate transportation as requested and required. Document, attend, and supervise medical, fire or police incidents and events; provide emergent mediation as required. Initiate daily bed checks and census, as appropriate. Assist in maintaining order and cleanliness of the transitional housing areas and the general facility. Properly document all administrative information and ensure the highest standard of Veteran confidentiality is maintained. Enforce all safety regulations and immediately address any safety hazards. Keep the Director of Operations informed of all pertinent occurrences. Ensure safety, fire and security tours are performed on a regular basis. Attend to the needs of all those who frequent or telephone the Center, a model of "Respect, Excellence, Partnership Other duties, as assigned. Qualifications Required Qualifications: Self-motivated leader with the ability to function in a fast-paced environment without supervision. Able to handle multiple complex tasks and priorities. Excellent interpersonal skills (oral, written and presentation) needed to interact with all levels of internal personnel and external entities including management, visitors, employees and Veterans. Strong analytical and investigative skills and being able to resolve Veteran conflicts. High School Diploma or Equivalency. CPR certified and CPI training are preferred. Customer service experience required. Essential Functions: Basic computer skills, including email and familiarity with internet. Dedicated team player and comfortable working in an open, highly collaborative, diverse environment with the willingness and desire to learn and grow within the organization. Committed to a strong customer service philosophy. Operate a combination radio and cellular telephone. Navigate ten flights of stairs. Lift or push weights up to fifty pounds.