Call Center Supervisor
Service Supervisor Job 34 miles from Normal
Call Center Supervisor is responsible for overseeing the department call centers. This role is also responsible for planning, conducting and leading ongoing call coaching for the operation of the department under minimal supervision to ensure departmental customer service expectations are met and maintained. This position requires thorough knowledge of company products and is responsible for the primary training of Service Representatives. The Call Center Supervisor reports to the Policy Service Manager.
Primary Responsibilities
Efficiently and effectively train, develop and monitor overall performance of direct reports
Actively monitor progress of direct reports and ensure team is trained to respond professionally, courteously, quickly and accurately to all inquiries from customers
Works to resolve inquiries pertaining to the call centers and serves as a resource for the department
Complete call coaching for all department employees eligible for call coaching program and facilitate results per department plan
Monitor call centers daily and make scheduling, timing and/or administration recommendations to management accordingly
Demonstrate ability to interpret policy provisions for all active policy types
Execute in depth knowledge of all departmental processes relating to company procedures and facilitate consistent application throughout department
Communicate effectively with both internal and external customers
Take a proactive lead role in the daily workflow of the teams
Provide strong leadership and set a professional example for direct reports
Foster communication to maintain positive, professional relationships with direct reports
Proactively look for continued ways to improve efficiencies within the department
Efficiently process service requests from assigned work queue as necessary
Attend, participate and present as assigned for team and department meetings
Identify needs of our customers and take appropriate escalation action
Efficiently and effectively intervene and appropriately research any product related problems that may arise within the teams
Act as a liaison between direct reports and management
Recommend, manage and handle special projects as needed
Participate in interview and hiring process of applicants for open positions
Assume additional responsibilities as needed in the absence of departmental management and/or other supervisor
Anticipated Salary: $57,600 - $60,000
Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include:
Compressed 4 1/2-day work week (Half-Day Fridays)
No monthly premium cost for employee medical, life and disability insurance coverage
Paid time-off accrual, including annual rollover; and paid holidays
Competitive 401(k) plan with immediate vesting on Company contributions
Discounted on-site employee cafeteria
On-site exercise facility and company-provided exercise time
Tuition reimbursement and training incentives
Access to voluntary dental and vision insurance coverage
Job Qualifications
Bachelor's Degree required*
Three years of prior insurance industry experience required, Life and Health preferred
Three years of prior call center experience required
Industry education designation required, FLMI, ACS, AIRC preferred
Ability to multi-task and effectively meet deadlines
Proficiency with Microsoft Office Programs
Strong time management skills and ability to prioritize
Ability to maintain confidentiality and adhere to privacy standards
Demonstrate reliability, accountability, integrity and professionalism
Flexible and adaptable to changes
Strong initiative and solid judgment abilities and skills
Work successfully in a team environment
Ability to lead and motivate people appropriately within expectations
Ability to communicate effectively and appropriately to direct reports
Strong written communication skills
Ability to work independently and set personal goals and action plans
*
College or university must be sufficiently accredited and listed in the U.S. Department of Education Accreditation Directory; at time of department restructure, commitment to pursue bachelors upon hire is also acceptable
Nurse Team Leader
Service Supervisor Job 45 miles from Normal
Are you tired of overwhelming med passes? Always wondering during your shift if you are using your time, skill and management to see the best results. We need someone who can make the shift go smoothly and handle the things that happen to come along the way.
We are currently looking for a qualified Nurse to join our team in Decatur, Illinois
Now Hiring Afternoons 2pm-10pm
WHAT WE EXPECT FROM YOU:
The primary purpose of this position is to ensure high quality care is delivered as a nurse and lead other team members in doing the same. Nurses will lead licensed and non-professional staff in the delivery of direct resident care and support functions.
We need someone who we trust to lead this shift and be the Nurse Team Leader!
MINIMUM REQUIREMENTS:
Must possess a current and active license to practice as an LPN in Illinois
Minimum of one year experience in assisted living industry or health care
Nursing practices and standards for older adults
Federal and state laws pertaining to assisted living
Willing to work a flexible schedule (2p-10p, includes every other weekend)
Lead the shift as a role model to other team members
manages nursing staff, ensures patients receive proper care, and acts as a liaison between the nursing staff and administration
#INDIL123
Rx Customer Service Supervisor
Service Supervisor Job 34 miles from Normal
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
The major function of this position is:
This role is crucial in driving customer satisfaction, employee retention, and operational efficiency within the RX Customer Service department. The RX Customer Service Supervisor provides daily leadership, coaching, and development to a team of customer service representatives, ensuring performance standards are met and exceeded. This position works closely with the RX Customer Service Manager, contributing to day-to-day operations, fostering a positive work environment, and implementing process improvements.
Schedule: Monday - Friday, 11:00 a.m. - 7:30 p.m.
Salary Range: $56,000 - $65,000
Essential Duties:
Provide daily coaching, mentoring, and performance feedback to direct reports, fostering professional growth and development. Recognize and reward employee achievements.
Conduct regular contact monitoring to ensure adherence to quality standards, contact integrity, and proper communication etiquette. Provide real-time coaching and feedback to improve performance. Complete performance reviews, providing constructive feedback and contributing to individual development plans.
Continuously identify opportunities for improvement in departmental functions, focusing on enhancing customer satisfaction, employee satisfaction, and operational efficiency. Recommend and implement process changes to achieve these goals.
Leverage expertise in customer service programs to guide the team in exceeding business expectations and providing exceptional customer service. Resolve complex customer escalations, balancing company policy with customer needs. Serve as a primary point of contact and escalation resource for RX leads and customer service representatives.
Collaborate with training and HR to maintain accurate and up-to-date training materials. Oversee the onboarding and training of new employees, ensuring they are equipped with the necessary knowledge and skills. Evaluate and follow up on new hire training effectiveness. Participate in the interview process for agent and lead positions.
Maintain current knowledge of products, services, policies, and procedures. Communicate new information to the team promptly and effectively, ensuring consistent handling of customer interactions. Collaborate with Training and HR to maintain accurate reference materials.
Assist the RX Customer Service Manager with daily operations and contribute to the development and implementation of quality improvement programs to enhance customer satisfaction, productivity, and service levels. Provide direct customer support during peak periods.
As a guide, indicated below is the preferred education and experience for this position:
High school or equivalent required, 2 years college preferred
Minimum 3 years supervisory experience.
2+ years Optical experience preferred
Listed below are the skills preferred for this position:
Aloha Spirit
Team-player
Ability to lead a team
Outstanding Customer Service Skills
Ability to work independently
Ability to take initiative and generate creative solutions in a fast-paced environment
Dependable, responsible, reliable, high integrity
Excellent verbal and written communication skills
Microsoft experience, including Microsoft Excel and Word
Strong business and organizational skills
Software and systems Experience
Special Physical Requirements
This position operates in a typical office environment. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle, or feel; and talk or hear.
Ability to key data into a computer for extended periods of time
Ability to utilize a PC
Ability to type 35 Wpm
Ability to communicate in a variety of business settings
Work Shift:
1st Shift (United States of America)
Special Language Requirement (If Applicable):
Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our
Aloha culture
work environment.
Benefits Included:
Low Insurance Premiums on Medical, Dental, and Vision
Flexible Spending Accounts
Health Savings Accounts (with Company Match)
Short Term and Long-Term Disability
Voluntary Critical Illness, and Accident Coverages
Tuition Reimbursement
Paid Paternity and Maternity Leave
Paid Time Off
Paid Holidays
Company Paid Life AD&D Insurance
Voluntary Life & AD&D Insurance
401K Match
Paid Bereavement
Employee Assistance Program
*Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.
Community Day Services Supervisor
Service Supervisor Job 32 miles from Normal
Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.
JOB SUMMARY
The Community Day Services Supervisor is a mid-level role responsible for the leadership and operations of Community Day Services (CDS) in their assigned area. This position is responsible for the delivery of all CDS services including operation of a sub-minimum workshop. The CDS Supervisor ensures that Vista Care staff provide the highest quality care, keeping individuals supported in their hearts and actions always. This role works closely and collaboratively with on-site leadership, area/division leadership, and other operations leaders to oversee operational excellence, and drive execution of care and service in accordance with Vista Care's mission, vision, and values as well as in line with all regulatory standards. The Community Day Services Supervisor is required to complete Qualified Intellectual Disabilities Professional (QIDP) training and maintain appropriate certification throughout their time in the position.
JOB TYPE: Full-time
LOCATION: Lincoln, IL
RESPONSIBILITIES:
Provides supervision and management for team members ensuring the highest levels of quality care and support are provided in alignment with Vista Care Values.
Provides oversight, orientation for new hires and ongoing training, performance management and reviews, holding team members accountable to policies, procedures, and regulatory expectations in their assigned role and location.
Assures the physical environment of the day services is clean, safe, and maintained including the furnishings and equipment, overall housekeeping and the building grounds in partnership with the Vista Care Maintenance team and other operational leaders.
Provides and oversees complete and accurate documentation per protocols to meet local, state, and company requirements.
Actively participates in activities regarding quality and performance improvement in partnership with quality and operational leaders.
Provides recommendations to leadership for operational improvements, actively problem solves, makes decisions and recommendations for resolution based on Vista Care Mission, Vision, and Values, and all licensing agreements.
Actively participates and leads employee engagement and retention activities and monitors associated performance metrics.
Leads and develops all direct reports as well as participating in the development of direct care staff including the completion of annual performance reviews, provides regular routine coaching, evaluations, mentoring, corrective action, approval of time etc.
Ensures all staff act in accordance with Vista Care Values
Supports an environment of inclusiveness, including promoting a positive and welcoming environment for all individuals supported, staff, and guardians throughout the organization.
Provides oversight to Interdisciplinary Service Plans (ISPs) for individuals including development, implementation and ongoing monitoring.
Participants in the assessment and transition of referrals to CDS programming
Develops and maintains an effective communication relationship with other Supervisors, QIDPs, Direct Support Professionals, and Individuals including interdisciplinary care teams, providers, and family members.
Responsible for guiding and supporting staff, addressing questions, and implementing and/or overseeing new company policies and procedures in their area of responsibility.
Initiates and maintains professional and timely communications with individuals supported, family, support members and guardians as required.
Responds to any emergency in a timely manner, providing guidance, assistance and support. Reports all emergencies and other matters of significance to the appropriate members of leadership including but not limited to their Area Residential Director.
Participates in surveys by authorized government agencies and internal teams, and where required, participates in the development and implementation of corrective action plans which may include but are not limited to BALC, BQM, HBS review, Ligas review, OIG, and ISSA visits, etc.
Provides QIDP leadership and support to assigned areas
Ensures employee and individual rights are adhered to including the right to complain without fear of retribution.
Performs other duties as assigned by Vista Care leadership.
Scope of Supervision
Directly supervises 22 employees
Requirements
Qualifications and Experience:
Must be at least 18 years of age.
Previous experience in residential services, customer service, or other human services fields preferred.
1+ years of experience in supporting individuals with disabilities required
2 years + experience as a DSP preferred.
3 years + experience as a direct supervisor or manager of others preferred.
Critical thinking and the ability to make effective decisions that align with Vista Care Mission, Vision, and Values.
Ability to work independently.
Ability to prioritize tasks.
Attention to detail and exceptional organizational skills.
Excellent interpersonal skills
Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.
Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.
Ability to function well in a high-paced, stressful environment.
Ability to communicate professionally across all departments.
Adaptability to organizational changes and the willingness to be a change agent.
Must have a valid driver's license.
Successful completion of a caregiver background check required.
Proficiency with computer technology
Education:
High School Diploma or GED required
College, or university degree or the equivalent is required in the human services field
QIDP certification is required; QIDP Trainer certification is preferred and must be completed within 6 months of hire.
CPR certification preferred.
Must be knowledgeable regarding CILA Rule 115, CMS HCB Waiver, Medication Administration Rule 116, Illinois Waiver Rule 120, Illinois HBS review, Ligas Review, Developmental Training Rule 119. OIG Rule 50, Individual Service and Support Advocacy
Ability to successfully complete all federal, state, and local requirements
Working Conditions/Physical Requirements:
Ability to lift at least fifty (50) pounds on a routine basis to assist with individuals supported.
Ability to bend, twist, lift, reach and assist individuals supported with their movements including their ability to stand up.
Variable weekly hours to support operational needs including evenings, nights, weekends, and holidays including possible on-call support.
Required to work in residential settings.
Successful applicant(s) will travel to the various programs as assigned under the direction of Vista Care leadership which may include across various states.
Benefits
Paid training
Insurance (medical, vision, dental, health, HSA, life)
401k & matching
Retirement plan
Paid time off
Weekly pay
Daily pay
A supportive work environment that will foster your growth!
PAY:
$75,000-$80,000 - based on experience.
If you are interested in this position, please apply today! If you have any questions about Vista Care or thisposition, please reach out at the email below:
Please reach out to Allie Mott
Talent Specialist
Email: ***********************
Vista Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#IND100
Service Supervisor
Service Supervisor Job In Normal, IL
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Food Service Leader ($18.00 - $23.00 per hour)
Service Supervisor Job 32 miles from Normal
Position Description Wally's food service lead works as a member of the Food Service Team, and is responsible for providing great guest service, supervising and assisting team members in the production of Wally's food menu items, the cleaning of equipment, and cleaning of stations. Successful food service leads are able to lead and work alongside small teams creating quality food items in a fast past production environment, meet or exceed food production requirements, and maintain sanitary requirements of their assigned stations and equipment while creating a guest centric atmosphere. Responsibilities and Duties Provide an upbeat, polite, pleasant guest experience while performing duties in a timely fashion.
Follow and comply with Standard Operating Procedures, Company Policies, Team Member Handbook, and directives given by management.
Supervises small teams of food service team members.
Assists in the evaluation process and corrective action process of team members.
Prepare Wally's food menu items using food production equipment, kitchen utensils, and other kitchen materials following SOP(s) and policies.
Maintain adequate stock levels for ingredients and supplies in the production of Wally's food menu items.
Clean and sanitize work stations, utensils, pans, and dishes; meeting or exceeding state mandated hygiene requirements.
Meet or exceed food production requirements to maintain high volume sales.
Comply with uniform standards and maintain a “well groomed” appearance.
Perform other duties as assigned
Required flexibility in scheduling including nights, weekends, and holidays.
Position Requirements
High school diploma or GED preferred. 1 to 2 years food service experience in a fast- paced environment is highly desired.
1 year of experience supervising small teams is preferred.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to communicate and/or write simple correspondence.
Ability to operate kitchen equipment, use kitchen utensils, follow ingredient lists, and basic instructions.
Intermediate knowledge of food sanitation.
Must be able to work in a fast-paced environment.
Food Service Leads are regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.
Service & Engagement Team Leader
Service Supervisor Job In Normal, IL
The pay range per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**ALL ABOUT TARGET**
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
**ALL ABOUT SERVICE & ENGAGEMENT**
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
**At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:**
+ Guest service fundamentals and experience building a guest first team culture
+ Guest engagement; problem solving and resolution
+ Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
+ Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
+ Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
**As a** **Service and Engagement Team Leader, no** **two days are ever the same, but a typical day will most likely include the following responsibilities:**
+ Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.
+ Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
+ Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recovery
+ Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
+ Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement
+ Support leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience
+ Support your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences
+ Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path
+ Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
+ With ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
+ Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
+ Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues
+ Create intra-day workload optimization plans for your team
+ Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales
+ Enable your team members to stay up-to-date on upcoming major promotions, brand launches and events
+ Evaluate candidates for open positions and develop a guest-centric team
+ Assist in closing knowledge and skill gaps for team members through training and experiences
+ Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
+ Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams
+ Expect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guests
+ Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
+ Support and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
+ Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
+ If applicable, as a key carrier, follow all safe and secure training and processes
+ Address store needs (emergency, regulatory visits, etc.)
+ Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**We might be a great match if:**
+ Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests
+ Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target
+ You enjoy interacting with people all day and making things easy for others.... Interacting with guests, solving concerns and making the guests day better is core of what we do
+ You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
**The good news is** **that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:**
+ High school diploma or equivalent
+ Must be at least 18 years of age or older
+ Previous retail experience preferred, but not required
+ Lead and hold others accountable
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
+ Manage workload and prioritize tasks independently and with a team
+ Welcoming and helpful attitude
+ Effective communication skills
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Access all areas of the building to respond to guest or team member issues
+ Interpret instructions, reports and information
+ Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
+ Climb up and down ladders as needed
+ Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
**Americans with Disabilities Act (ADA)**
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
Family Support Services Supervisor
Service Supervisor Job 3 miles from Normal
Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
The Family Support Services Supervisor provides leadership to a team of staff focused on the educational, social, and emotional needs of the early learners and families being served by our family support programs within the Scott Early Learning Center. As a Family Support Services Supervisor, you will supervise Family Support Specialists, an ERSEA Specialist, Health Specialist, and a Community Services Coordinator.
Candidate qualifications:
Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling, or related field required.
Gateway Level 5 Family Specialist Credential required.
3 years of experience providing family support services required.
Supervisory experience preferred.
Valid driver's license, insurance, and a reliable vehicle required.
(Candidates without the required degree/credentials may be considered with an approved educational plan)
Job details:
Compensation: Salary range is between $49k-$61k; offers are commensurate with experience and bilingual candidates may receive additional compensation.
The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off each year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match, (more benefit details here).
Location: Scott Early Learning Center at 1119 E. Taylor, Bloomington, IL 61701
Schedule: On-site, general business hours with some flexibility required for special projects and evening/weekend recruitment events.
Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
Service Leader
Service Supervisor Job In Normal, IL
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
* In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Making sure great tasting, high quality food is served
* Helping to resolve food quality issues
* Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
* Helping to resolve customer incidents and working to ensure positive customer experiences
* Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
* Developing and cross training all front of house Crew
* Assisting with Crew performance reviews
* Developing future Service Leaders
* Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
* Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
* Ensuring the proper quantity of supplies are available as needed
WHAT YOU'LL BRING TO THE TABLE
* Be able to understand and articulate Chipotle's Food With Integrity philosophy
* Have knowledge and experience of cash handling policies and procedures
* Have knowledge of Food Safety and health department matters
* Have familiarity with office paperwork
* Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
* Have a high school diploma
* Have restaurant experience
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Opportunities for advancement (80% of managers started as Crew)
PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$17.65-$19.64
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Restaurant Management Job Posting 01/31/2025 Job Number JR-2024-00008420 RefreshID JR-2024-00008420_20250210 StoreID 01633
Service Supervisor
Service Supervisor Job 34 miles from Normal
About Us Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.
Job Description:
Summary:
The primary responsibilities of this position include, but are not limited to, overseeing the day-to-day operations in the service region related to service, installation and movement/removal to ensure all locations are properly scheduled, serviced, and maintained. Additional responsibilities include the coordination of projects with Service Technicians.
Duties and Responsibilities:
* Supervise and schedule equipment installations and removals within a region
* Supervise, track, maintain and audit regional gaming parts and equipment
* Monitor ADP for regional Gaming Service Technicians day-to-day, timecards and PTO hours
* Respond and troubleshoot service calls for equipment repairs in a timely manner; prioritize according to urgency and location
* Manage inventory to ensure parts are available when repairs are needed
* Completes all necessary documentation for device entry and logs
* Other duties as assigned
Qualifications:
* Minimum 21 years of age
* Valid driver's license and clean driving record
* Ability to obtain and/or maintain a Terminal Handler's License by the Illinois Gaming Board
* Strong organizational skills
* Commitment to excellence and high standards
* Excellent written and verbal communication skills
* Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
* Ability to work independently and as a member of various teams and committees
* Versatility and willingness to work within constantly changing priorities with enthusiasm
#AEGaming
Base Pay Range:
$50-$65,000 annual salary
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director of Academic Services
Service Supervisor Job In Normal, IL
About Us:
The Baby Fold is a nonprofit leader in trauma-informed practices, employing the most effective treatment plans in every facet of our work. The Baby Fold has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and adoption support. We focus on the physical and emotional safety of our families first, build on their strengths, and then guide them with skill and compassion to be their best selves. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve.
We take good care of our employees so they can take care of our community. Benefits for the full-time Director of Academic Services include:
BCBS Health Insurance (choice of 3 medical plans), HSA-compatible option with $500 employer contribution
Dental & Vision Insurance
Retirement plan 403b (employer match after 1 year)
Employer-paid Life & Long-Term Disability Insurance
Flexible Spending Medical Plan (FSA) and Dependent Care Plan
Paid Vacation, Personal time, Sick time, and Paid Holidays
Tuition Reimbursement up to $3,500 per year
Employee Assistance Program including counseling, hearing aid discounts, identity theft assistance, will preparation and power of attorney assistance
No fee, no credit check $1,500 Line of Credit for medical, mental health, & veterinary services (Paytient)
Personalized assistance with the Public Service Loan Forgiveness Program (PSLF) as eligible nonprofit employer
Financial Wellness Support (PNC)
Advancement, Mentorship, and professional development opportunities
Mental health resource for employees and dependents (age 13+) with hundreds of meditation and mindfulness exercises, sleep casting, mental health coach, therapy and psychiatry services at no cost (Headspace)
SUMMARY OF WORKING AS THE DIRECTOR OF ACADEMIC SERVICES:
The Director of Academic Services manages the personnel, program, and fiscal functions of all Hammitt School programs. Provides direction, coordination, development, and planning of assigned program area(s). Demonstrates an ability to apply trauma-informed principles and integrates them into daily practice. Communicates effectively and promotes collaborative problem solving by demonstrating care and respect in considering the diverse experiences and perspectives of others.
WORK LOCATION: Normal, IL
WORK HOURS: Full-time, exempt, Mon- Fri, 37.5 hrs per week
PAY: $105k - $130k salary/exempt, negotiable for highly qualified candidates based on experience, certification, and education.
MINIMUM QUALIFICATIONS TO BE CONSIDERED AS OUR NEXT DIRECTOR OF ACADEMIC SERVICES:
Licensure with the State of Illinois in School Administration with additional licensure in Teaching or Social Work required; Director of Special Education endorsement required.
A minimum of five to seven (5-7) years of experience in supervision required; at least four (4) years of applied administrative experience preferred.
Familiarity with teacher methods and procedures in special education, with an emphasis in Autism and/or Severe Emotional Disability (SED) populations preferred.
Knowledge of and skill in applying behavioral and therapeutic approaches in working with children and youth impacted by trauma.
A demonstrated and consistent history of planning, developing, implementing and improving programs and people to meaningfully, measurably and positively impact departmental results.
ESSENTIAL FUNCTIONS OF THE DIRECTOR OF ACADEMIC SERVICES:
Program Management: Oversees all service delivery for Hammitt Schools. In coordination with the VP of Finance & Administrative Services, leads grant and contract funding proposal development and submission. Coordinates the efforts behind compliance for new grant year funding, maintaining grant awards, and all procedural compliance measures as necessary.
Personnel Management: Directs the appropriate supervision, training, support, and timely performance feedback/performance evaluations of all employees, including program-assigned volunteers, interns, and/or contractors for assigned program(s). Effectively communicates departmental staffing and organizational changes to employees of assigned program(s), as appropriate. In coordination with the VP of Program Operations, proactively initiates succession planning initiatives and long-range planning of assigned program(s) to upskill employees and supervisors and contribute to retention and individual professional development plans of all staff.
Professional Leadership: Provides strategic input and leadership on decision-making issues affecting the organization while modeling the Agency's core values of respect, integrity, diversity & inclusion, teamwork, excellence, and stewardship in all activities and interactions.
Fiscal Management: Develops and administers the budget for assigned program area(s). Manages revenue in accordance with budget targets for caseload ratios, contracted level of services, or occupancy.
Legal Responsibilities: Ensures compliance with The Baby Fold's policies and procedures, ISBE rules and regulations, contractual obligations, and all relevant laws.
EQUITY, DIVERSITY, & INCLUSION STATEMENT: The Baby Fold is committed to fostering a culture of respect and inclusion, where each individual feels empowered and where our differences are celebrated. We encourage each other to engage in meaningful conversations, seek out different perspectives, and continually work to cultivate an environment where all ideas are valued.
Lead Simulations Facilitator, Illinois Department of Children and Family Services (IDCFS) Child Protection Training Academy (CPTA) at ISU
Service Supervisor Job In Normal, IL
The Lead Facilitator oversees and implements experiential learning, coaching, debriefing, and classroom instruction on behalf of the ISU School of Social Work in partnership with the Illinois Department of Children and Family Services' (IDCFS) Office of Learning and Professional Development.
The Lead Facilitator assists the Director(s) with day-to-day programmatic operations, curriculum planning, staff onboarding, and delivery of classroom and simulation material to support the experiential learning needs of IDCFS and private sector child welfare and child protection staff.
Salary Rate / Pay Rate
$70,000 - $74,000
Required Qualifications
1. Master's degree in social work or human service-related discipline from an accredited college or university.
2. Four or more years combined direct service experience in child protection investigations or child welfare.
3. Evidence of effective instruction and/or service delivery with diverse populations
4. Demonstrated verbal, written communication, and organizational skills in a professional setting
Preferred Qualifications
1. 2+ Years of Training/Facilitation Experience with Adult Learners
2. Experience leading experiential (simulations) instruction
3. Experience modeling strengths-based feedback in a classroom setting
4. Experience delivering and/or developing evidence-based curricula
Work Hours
Generally Monday - Friday, 8:00 am - 4:30 pm
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Move about in various locations on and off campus as needed to complete day-to-day work
3. Effectively communicate on a daily basis
Proposed Starting Date
TBD
Required Applicant Documents
Resume, Cover Letter, Reference List
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for Applicants
University Benefit Highlights:
* Insurance benefits, including health, dental, vision, and life
* Retirement and supplemental retirement planning options
* Tuition waiver benefits available to staff as well as their eligible dependents
* Paid holiday/administrative closures during Thanksgiving and Winter Breaks
* Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: **************************************
Contact Information for Applicants
TBD
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Application Opened: 03/05/2025 09:00 AM CST
Application Closes:
Supervisor - Industrial & Emergency Response Services
Service Supervisor Job 45 miles from Normal
Are you looking for an opportunity to join a team that makes a real difference? Do you want to be part of a collaborative team that protects and strengthens communities and businesses? If you are looking for all these opportunities and more, then Witt O'Brien's is the right fit for you.
Supervisor - Emergency Response
Position Summary
Ambipar Response is seeking a motivated and organized Supervisor Emergency Response Services to join our team. In addition to providing leadership and guidance, this position is responsible for the inspection and maintenance of equipment, controlling and managing hazardous waste and non-hazardous waste, collection of samples, managing of waste operations, and ensuring regulatory compliance.
Position Details
* Reports to: Project Manager/Base Manager
* Location:
* Position Type: Full-Time
* FLSA Status: Non-Exempt
* Pay: Hourly
* Compensation: Commensurate with experience
* Travel: Up to 50%
Essential Job Functions
* Supervises and performs industrial cleaning and maintenance at client facilities in accordance with company, state, and federal requirements
* Adheres to and enforces company safety standards and procedures
* Supervises and perform spill clean-ups, and other job duty requirements while wearing the proper personal protective equipment (PPE)
* Uses vacuum hose to remove sand, sludge, oil, water, and various other liquids and solids
* Supervises small team performing industrial, environmental, and emergency spill response services
* Ensures crews are performing preventative maintenance checks on assigned equipment and reporting defects to supervisor
* Assists Driver Operators with safely operating, troubleshooting, and maintaining company vacuum trucks to include liquid, dry, and hydro exaction rigs and associated tools and equipment
* Assists Driver Operators and fellow Technicians with performing all onsite duties/tasks in accordance with job requirements
* Creates and submits all required reports, project documents and pictures, and time keeping
* Ensures the overall safety of company personnel onsite, including the adherence to wearing the proper PPE
* Preforms other duties as assigned.
Minimum Job Requirements
* Minimum of 3 years' experience in industrial cleaning, environmental services, and/or emergency spill services.
* Ability to interpret and follow written and oral instructions and assignments.
* Experience working outside in all types of weather conditions.
* Detail orientated with a strong ability to prioritize and manage multiple projects in a dynamic work environment.
* Strong organizational skills.
* Excellent verbal and written communication abilities when interacting with customers, regulators, direct reports, and managers.
Preferred Job Requirements
* 40 hours of OSHA training
* CDL
Work Schedule/Work Environment
* The standard working hours are 7 AM - 4 PM. This candidate should be willing and available to work overtime as needed to meet project demands and deadlines, including extended hours, overtime, various shifts including nights and weekends and holidays when necessary.
* This position may require extended periods of travel, and working in inclement weather.
* Must be able to stand and work on feet for 8-12 hour shifts.
* Must be able to sit, lift, stoop, bend, squat, reach, crawl, and kneel.
* Must be able to lift up to 50 pounds and carry up to 10 feet.
* Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders.
* Must be able to climb ladders, and work from stationary platforms from elevated heights.
* Must be able to communicate by voice and detect sounds by ear.
* Must be able to wear personal protective equipment.
* Jobs are frequently completed outside and if needed, in inclement weather conditions.
* Perform work in confined spaces, heights, and/or in water.
* Ability to wear APR's SCBA's, supplied air, and various levels of protective suits, and Personal Projective Equipment as required in accordance with company standards and procedures.
* May be exposed to non-hazardous and hazardous material.
* Some aspects of the clean-up work may generate a significant amount of static electricity.
* Work in extreme weather conditions and temperatures.
Job Description and Hiring Disclaimer
This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. Employment will also be contingent upon successful completion of a drug test and fit for duty physical exams.
Commitment to Diversity
* Ambipar Response is always looking for the most qualified and experienced professionals with a passion for public safety, emergency management, homeland security, disaster response, and continuity of operations.
* We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Veteran/Disabled
With you when it counts.
Service Manager - Midas
Service Supervisor Job 34 miles from Normal
An Assistant Store Manager exemplifies professional integrity, strong leadership skills, business acumen, knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the management of daily business operations. An Assistant Store Manager must exercise discretion and independent judgment with respect to matters that significantly impact business operations.
Essential Functions, Duties, and Responsibilities
Assist the Store Manager in overseeing daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
Assist in analyzing and monitoring key performance indicators (KPIs) to track shop performance and identify areas for improvement.
Assist in developing and implementing strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications. This includes but is not limited to achieving high call conversion rates, correctly applying sales promotions and discounts, promoting financing options, ensuring quality repair services, conducting post-service follow-ups, obtaining positive customer reviews, and effectively resolving customer concerns and complaints promptly.
Assist with overseeing, analyzing, managing, and controlling inventory levels, inventory shrinkages, business costs, and expenses, responsible use of P-Card, payroll management, injury, and damage claims, and more to support business objectives and meet budget targets.
Act as a key holder for the facility and successfully fulfill opening and closing procedures, including but not limited to nightly deposits, system close-out procedures, responding to alarms and security concerns after hours, and more.
Assist with analyzing, reducing, and minimizing workplace safety concerns, injuries, and damages through training, enforcement, and team compliance with OSHA and company safety policies, procedures, and industry best practices.
Ensure test drives are conducted correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
Ensure that store employees maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
Perform other duties as assigned.
Supervisory Responsibilities
Assist the Store Manager to direct, train, develop, mentor, support, evaluate, and effectively discipline employees to ensure high-quality workmanship, customer satisfaction, and workplace culture.
Participate in and provide recommendations for the hiring, firing, advancement, promotion, or any other change of status of other employees.
Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
Implement, champion, and enforce business and leadership initiatives, directives, policies, procedures, best practices, and programs through conducting team meetings, training, audits, and more.
Assist in managing the workflow, quality of work, and work schedules for all employees.
Act and operate as the Store Manager in the absence of the Store Manager (regular days off, PTO, etc.)
Supervisor, Imaging Services
Service Supervisor Job 50 miles from Normal
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact ********************************. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:Supervisor, Imaging ServicesDepartment:University Hospital | Morehouse Plaza Imaging
Scope of Position
The Supervisor of Imaging Services is responsible for oversight of personnel, business operations, workflows, patient experience, and quality and safety processes over a designated inpatient imaging modality team or an ambulatory multimodality clinic. The Supervisor of Imaging Services typically oversees a total of up to 20 staff, including imaging technologists, leads, and/or support personnel. The Supervisor works closely with the Director of Imaging and additional Imaging Services and/or medical center leadership to develop and implement strategic plans and initiatives, process improvement initiatives, and patient care processes and initiatives aimed at creating best in class services on behalf of The Ohio State University Wexner Medical Center (OSUWMC). The Department of Imaging Services at OSUWMC is comprised of all Radiology and Imaging Services, including, but not limited to, Plain Film Radiographics, MR, CT, US, Nuclear Medicine, Interventional Radiology. Clinical settings may include inpatient modality suites, emergency departments, operating rooms, procedural areas and labs, patient bedside, and ambulatory clinics.
Position Summary
The Supervisor is responsible for operations and compliance oversight for the team or clinic, developing opportunities for streamlining and creating efficiencies; participates with department leadership in strategic development and planning activities consistent with the vision, mission and strategic goals of OSUWMC. Responsible for promoting and implementing actions to support improved employee engagement. Ensures compliance with all regulatory and accrediting bodies for area of responsibility. Responsible for adherence to
related organizational policies and procedures. The Ohio State Wexner Medical Center is an established healthcare facility where the safety and quality of care to our patients and employees is number one. Responsibilities of this position require knowledge of hospital, and departmental policies and procedures, allowing independent judgement to their interpretation. The duties include provision of managerial and clinical links between all services within the medical center.
Minimum Qualifications
For Hire: Associates degree in Radiologic Science or related field of study or equivalent combination of education and experience. Minimum 3 years' experience as an Imaging Technologist. Preferred experience with EMR, timekeeping systems, and imaging informatics systems. Preferred working knowledge of Microsoft Word and other Microsoft products.
Ongoing: Maintains registry/licensing status; meets mandatory education and health surveillance requirements. Demonstrates competence in technical, interpersonal, and cognitive skills required to meet essential job functions.
Additional Information:Location:Morehouse Medical Plaza - Pavilion (0880) Position Type:RegularScheduled Hours:40Shift:First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form.
Catering Services Supervisor - Millikin University
Service Supervisor Job 45 miles from Normal
Responsible for the supervision, training, and management of the food service operation. ?Ensure that appropriate quantities of food are prepared and served. **COMPENSATION:** The **hourly rate** for this position ranges from **$19.00 to $24.00** , depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
**BENEFITS:** Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible **hourly** Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. **Hourly eligible** benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
**Job Responsibilities**
+ Produce and maintain work schedules and may prepare production records.
+ Direct daily activities.
+ Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
+ Ensure that food items are stored in a safe, organized, and hazard-free environment.
+ Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures.
+ Maintain a sanitary department following health and safety codes and regulations.
+ Maintain accurate inventory on a weekly basis according to departmental policies and procedures.
+ May prepare orders as needed per vendor to ensure accurate production for location.
+ Must be knowledgeable in operating an efficient cost effective program.
+ Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Must read, write, and understand verbal instructions
+ Must complete a sanitation course either before or during the first year as a lead
+ Ability to perform basic arithmetic
+ Maintain emotional control under stress
+ Ability to resolve interpersonal situations
+ Strong organizational skills
Minimum Education/Certification - High School Diploma/GED
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
\#FH-200
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
Nurse Team Leader
Service Supervisor Job 32 miles from Normal
Are you tired of overwhelming med passes? Always wondering during your shift if you are using your time, skill and management to see the best results. We need someone who can make the shift go smoothly and handle the things that happen to come along the way.
We are currently looking for a qualified Nurse to join our team in Decatur, Illinois
Now Hiring Afternoons 2pm-10pm
WHAT WE EXPECT FROM YOU:
The primary purpose of this position is to ensure high quality care is delivered as a nurse and lead other team members in doing the same. Nurses will lead licensed and non-professional staff in the delivery of direct resident care and support functions.
We need someone who we trust to lead this shift and be the Nurse Team Leader!
MINIMUM REQUIREMENTS:
Must possess a current and active license to practice as an LPN in Illinois
Minimum of one year experience in assisted living industry or health care
Nursing practices and standards for older adults
Federal and state laws pertaining to assisted living
Willing to work a flexible schedule (2p-10p, includes every other weekend)
Lead the shift as a role model to other team members
manages nursing staff, ensures patients receive proper care, and acts as a liaison between the nursing staff and administration
#INDIL123
Service Supervisor
Service Supervisor Job In Normal, IL
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
**Skills/Qualifications**
Required
+ High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Experience working in a sales related role
+ Customer service experience, preferably in an industrial or service industry
+ Training or instructor experience
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role ranges between $60,500.00 - $73,769.18/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Service & Engagement Team Leader
Service Supervisor Job In Normal, IL
The pay range per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:
* Guest service fundamentals and experience building a guest first team culture
* Guest engagement; problem solving and resolution
* Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
* Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
* Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.
* Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
* Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recovery
* Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
* Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement
* Support leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience
* Support your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences
* Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path
* Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
* With ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
* Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
* Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues
* Create intra-day workload optimization plans for your team
* Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales
* Enable your team members to stay up-to-date on upcoming major promotions, brand launches and events
* Evaluate candidates for open positions and develop a guest-centric team
* Assist in closing knowledge and skill gaps for team members through training and experiences
* Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
* Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams
* Expect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guests
* Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
* Support and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
* Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
* If applicable, as a key carrier, follow all safe and secure training and processes
* Address store needs (emergency, regulatory visits, etc.)
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
* Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
* Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
* You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do
* You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:
* High school diploma or equivalent
* Must be at least 18 years of age or older
* Previous retail experience preferred, but not required
* Lead and hold others accountable
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
* Manage workload and prioritize tasks independently and with a team
* Welcoming and helpful attitude
* Effective communication skills
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Access all areas of the building to respond to guest or team member issues
* Interpret instructions, reports and information
* Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
* Climb up and down ladders as needed
* Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
Service Supervisor
Service Supervisor Job 34 miles from Normal
About Us
Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.
Job Description:
Summary:
The primary responsibilities of this position include, but are not limited to, overseeing the day-to-day operations in the service region related to service, installation and movement/removal to ensure all locations are properly scheduled, serviced, and maintained. Additional responsibilities include the coordination of projects with Service Technicians.
Duties and Responsibilities:
Supervise and schedule equipment installations and removals within a region
Supervise, track, maintain and audit regional gaming parts and equipment
Monitor ADP for regional Gaming Service Technicians day-to-day, timecards and PTO hours
Respond and troubleshoot service calls for equipment repairs in a timely manner; prioritize according to urgency and location
Manage inventory to ensure parts are available when repairs are needed
Completes all necessary documentation for device entry and logs
Other duties as assigned
Qualifications:
Minimum 21 years of age
Valid driver's license and clean driving record
Ability to obtain and/or maintain a Terminal Handler's License by the Illinois Gaming Board
Strong organizational skills
Commitment to excellence and high standards
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Versatility and willingness to work within constantly changing priorities with enthusiasm
#AEGaming
Base Pay Range:
$50-$65,000 annual salary
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.