Service supervisor jobs in North Hempstead, NY - 1,410 jobs

A community-focused organization is seeking a motivated Residential Services Manager in Brooklyn, NY to oversee daily administrative functions, manage front desk operations, and ensure compliance with documentation protocols. The ideal candidate should have at least 60 college credits, relevant work experience, and required certifications. This role includes an exceptional benefits package, contributing to a supportive work environment focused on employee well-being and growth. #J-18808-Ljbffr

The Disability Advocacy Project (DAP) assists low-income residents of Brooklyn who seek federal Social Security benefits based on mental and/or physical disabilities. DAP assists clients with case development, representation at administrative hearings, appeals, and issues that arise after an award of benefits. We also collaborate with other providers and community partners to develop and implement strategies to remove systemic barriers to obtaining disability benefits. DAP works with people with a wide range of disabilities, including home‑bound clients, clients with mental illness and clients with complex treatment schedules. DAP's highly qualified advocates are experts in assisting clients obtain disability benefits. The Director will work to support existing advocacy efforts as well as be responsible for broadening DAP's work to address systemic barriers facing people with disabilities. The Director will be responsible for working with staff to develop and implement a strategic vision for DAP's work. The Director will also devise creative, high impact advocacy strategies to address systemic barriers facing people with disabilities. The Director will supervise DAP's attorneys and paralegals on a range of litigation including administrative proceedings, appeals and affirmative litigation in State and Federal Court. The Director will also be responsible for strengthening relationships with community partners and elected officials, addressing systemic disability issues, and handling administrative and grant responsibilities. The Director will be expected to work collaboratively with and provide leadership for LSNYC's city‑wide disability rights practice. Every supervisor is expected to actively engage in learning and become increasingly skilled in supervision that supports staff and clients of all backgrounds, identities and lived experiences and ensure that all are treated with compassion, dignity and respect. The Director's duties will include actively working to advance LSNYC's organizational mission. #J-18808-Ljbffr

A leading financial services firm is seeking a Branch Manager to oversee branch operations in New York. The ideal candidate will deliver exceptional service to clients while managing deposits, investments, and a high-performing team. This role requires strong leadership skills, experience in retail banking, and the ability to foster community relationships. The successful applicant will enjoy a dynamic work environment focused on client satisfaction and branch growth. #J-18808-Ljbffr

A leading beauty retailer in the United States seeks an experienced Experience Manager for their Scarsdale location. The candidate will lead a diverse team to enhance guest experiences while driving sales and profitability. This role demands specialized knowledge of beauty services and strong leadership skills. Eligible candidates should possess a bachelor's degree and a cosmetology license, along with a proven track record in retail management. Company benefits include health, dental, and life insurance, alongside opportunities for professional growth. #J-18808-Ljbffr

This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.

A leading retail chain in New York City is seeking a part-time Customer Service Lead to enhance customer experiences. Responsibilities include leading service initiatives, modeling core values, and maintaining front-end operations. The ideal candidate has strong leadership skills and a passion for retail. Enjoy flexible hours and a competitive wage of $17.50 per hour, along with benefits like paid time off and a discount. #J-18808-Ljbffr

St. Mary's General Hospital , located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit *************** Our Director of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development. Education and Work Experience Registered Dietitian (RD) required. Bachelor's Degree, preferably in Food & Nutrition or related field or relevant experience. Two (2) years experience in the fields of nutrition and food service management desirable. Food Safety Certification from an accredited organization and maintain current. St. Mary's General Hospita l offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************

A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr

We're hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities. You should have at least 7 or more years of related experience across project and account management. We're a distributed workforce working remotely (EST 10am - 6pm). Bonus if you live in NY/Brooklyn, but not required. We're open to candidates with higher levels of experience; this is not an entry level or junior position. If you consider yourself more of a Project Manager, please consider applying to our Basic Software. We may open a separate round for a Project Manager soon, but it is not open yet and will begin with reviewing candidates there. What we're looking for Client partnership: You've demonstrated the ability to partner with clients and your team on tasks and ongoing retainers; from successful completion to expanding a client partnership. New business focus: You're skilled at overseeing proposals, meetings with potential clients, and are genuinely interested in growing this area with a supportive team. Project management background: You have experience managing medium to large digital creative projects-especially websites-in a relevant business setting, enabling you to be a successful account supervisor and collaborator to project managers. Nonprofit experience: You've worked with progressive organizations among your clients-nonprofits, foundations, and cultural institutions-or have a demonstrated interest in social impact. Strategy background (a plus): Prior experience advising clients on digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work is carried out by strategists on the team. Curiosity about the discipline: You are interested in contributing to our agency's account management standards, documentation, guides, etc., recognizing that account management is a team effort. Benefits & Compensation Starting salary $80,000 to $100,000, commensurate with experience and may be adjusted based on location, with 5% to 20% additional compensation described below. Up to 5% additional earnings via 401(k) employer match (after 3 months of employment). 10% to 15% of additional discretionary earnings via year-end revenue sharing and bonuses. Health, dental, and vision insurance coverage. Commuter benefits. Employer-matched donations to causes you care about. Flexible PTO along with federal and team-wide days off. Remote work with occasional opportunities to meet in person. Investment in onboarding, training, and your career development. Room for growth toward Affiliate Director and Director-level roles. How to Apply Please apply on our website to learn more about compensation and to begin the process. We invite you to learn about our culture, projects, and approach by reviewing case studies on our site. #J-18808-Ljbffr

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Responsibilities Sales Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) Operations Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value‑added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high‑tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements Experience: 1‑3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************. Work Setup BASE PAY RANGE $17.50 TO $27.00 Hourly Benefits Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation. Job Segment: Brand Ambassador, Outside Sales, Marketing, Sales #J-18808-Ljbffr

A family-owned office technology provider in Brooklyn is looking for a full-time Contact Center Team Lead. This role supports the Customer Care Manager in managing daily operations and provides leadership to agents, emphasizing quality assurance and training. Candidates should have over 3 years in customer service, ideally with team lead experience, and possess excellent communication skills. Benefits include health insurance and a 401(k). The work schedule is Monday to Friday in-person at our Brooklyn location. #J-18808-Ljbffr

Position Title: Front End Supervisor Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. Ensures friendly, efficient and professional customer service. Ensures compliance with established sales and security policies and procedures. Investigates and resolves customer complaints in a timely and professional manner. Assists customers with product location and detailed information when needed. Plan and prepare work schedules to include lunch and vacation. Performs cashier “check-outs” and operates register, when needed. Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions. Assists checkers in comparing customer receipts to items on cart to avoid losses. Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies Other Responsibilities Performs other work-related duties as required and assigned. Education, Experience and Skills Required Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR Any appropriate combination of education and experience. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to effectively present information and respond to questions from managers, clients, and general public Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. Effective oral and written communication skills. High level of interpersonal skills to handle sensitive situations. Commitment to company values and strong customer orientation. Computer Literacy Physical Requirements Lift/Carry Abilities(measured for maximum or average load) Lift - 50 lbs Carry strength (50' or less) - 50 lbs Frequent lift/carry (> 12x/hour) - 50 lbs Constant lift/carry (> 30x/hr) - 20 lbs Physical Aptitudes (rated based on level of skill involved) Agility/dynamic balance 80-119% Finger dexterity - 80-100% Manual dexterity - 80 - 100% Posture Tolerance (rated based on frequency or time involved) Stand/walk - constantly Reach above shoulder level - occasionally Twist/turn head - occasionally Bend over/stoop - occasionally Climb steps/ladder - occasionally Kneel/squat - occasionally Work Environment For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store. #J-18808-Ljbffr

AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neurodiverse to lead full and equitable lives. Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism. The annual salary for the Field Supervisor, In-Home Services position is between $45-$50k plus a very generous benefits package including: FULL MEDICAL PAID BY EMPLOYER, dental, and vision plan; generous paid time off, 403B, tuition reimbursement and other benefits. ESSENTIAL RESPONSIBILITIES •Oversee Community Habilitation, In-home Respite, Bridges to Health and Traumatic Brain Injury services for assigned caseload of 50 - 60 individuals. Assess needs of individuals referred for services and development, implementation, monitoring and reassessment of service plans, as appropriate and necessary. Maintain accurate program records and ensure timely submission of all required program documentation. Maintain communication with individuals' family members or advocates, as well as with Service Coordinators and administration regarding progress. Provide support and supervision to direct care staff assigned to caseload. •Conduct home visits in accordance to departmental policy, observing interactions between direct care staff and individuals receiving services to ensure plans are properly implemented. •Identify and address areas where staff development is needed and provide on-site coaching and training whenever needed. Communicate with Training Coordinator regarding staff training needs that cannot be addressed in home setting. Participate in employment process, orientation, training and performance evaluation of direct care staff. •Participate in weekly staff meetings and remain available for assignment to work on special departmental or programmatic projects as needed. Maintain professional and pleasant attitude toward people we support and their families, co-workers and other professional contacts. Conduct other responsibilities as assigned. QUALIFICATIONS •Bachelor's Degree and 2-3 years supervisory experience in home care field or 4-5 years of direct work experience plus 1-2 years supervisory responsibilities required. Strong computer and statistical reporting skills essential. Demonstrated ability to communicate effectively with broad range of stakeholders and in writing. Competency in working in fast paced and rapidly changing environment, with ability to make prudent and independent decisions as warranted and be accountable for ensuring high quality services to individuals supported. Willingness to travel to home sites required. Bilingual language skills a definite plus.

Job Description HVAC Field Service Supervisor Salary: $130,000 - $160,000 We are seeking a highly skilled HVAC Field Service Supervisor to support and lead a team of 15 commercial HVAC technicians. This role is heavily field-based- not an office position -and requires a hands-on leader who can coach technicians, resolve issues in real time, and run service calls independently when needed. Responsibilities Provide daily field supervision, support, and mentorship to a team of 15 commercial HVAC service technicians. Assist technicians in diagnosing, troubleshooting, and resolving issues over the phone and on-site. Perform service calls independently when necessary, ensuring high-quality workmanship and customer satisfaction. Conduct field visits to assess job progress, verify work quality, and provide technical guidance. Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule demands. Ensure compliance with safety standards, company procedures, and industry best practices. Support training, onboarding, and skill development across the service team. Communicate effectively with customers, management, and team members regarding job status and service needs. Qualifications 2+ years of supervisory experience in HVAC or 8+ years as a Lead HVAC Technician. Strong commercial HVAC troubleshooting and technical diagnostic skills. Ability to coach and guide technicians both remotely and in the field. EPA Universal Certification required; additional licenses a plus. Excellent communication, leadership, and customer-service skills. Valid driver's license and ability to work in a fast-paced, field-focused role. Strong organizational skills with the ability to manage multiple priorities daily.

BASIC FUNCTION: Operates the program effectively, efficiently, and in compliance with the policies and procedures of LESC, OASAS, CARF, and other appropriate regulatory agencies. Provides clinical supervision to identified staff under the Divisional Director's supervision. MAJOR DUTIES: · Facilitates weekly interdisciplinary case conferences and Dose and Schedule meetings, and leads the team to provide person-centered care to clients, including medication and schedule adjustments. client · Coordinates the appeals administrative process and ensures clients' rights to the grievance process are appropriately maintained and documented. Carefully implement program policy to protect clients' rights. · Works with staff and clients, as indicated, to ensure that clients adhere to program policies & procedures; monitors and intervenes in areas of non-adherence to policies and procedures. · Tracks and analyzes treatment data, services, and outcomes, including individual in-person and telehealth, group, vocational, psychiatric, medical, and other LESC services such as Early Intervention Services, Dual Recovery Services, and Residential, as well as linkages with other community providers. · Approves, monitors, and coordinates work schedules, vacations, and days off in ORS I. · Conducts weekly clinical and administrative supervision of counselors. Reviews client charts and provides feedback to supervisorees on record maintenance in compliance with OASAS and regulatory guidelines. Assists counselors with crisis interventions. Liaisons with the Auditors during audits. Conducts on-the-job orientation for new employees. · Participates in the interview and selection process of applicants; evaluates supervisees' performance; creates and distributes work schedule, including vacation back-up coverage; participates with the Divisional Director in decisions concerning disciplinary actions relative to supervisees' employment; approves timesheets and vacation for supervisees. · Assigns clients to counselors based on needs (language, gender, culture, psychiatric history, etc.). · Facilitates weekly client groups and in-service staff training. · Meets with Finance staff to maintain and monitor the fee policy of LESC. · Meets with clients in payment arrears to assist with interventions to rectify arrears and issues a final warning regarding non-payment when indicated. Completes the dose and schedule form in collaboration with the nurse supervisor or designee. · Manages ORS I petty cash. · Meets with vocational staff and collects statistics (training and employment). Compares and verifies statistics of counselors and vocational counselors and completes the OASAS vocational statistical form. · Fills in for other staff who may be on leave. · Performs other tasks as assigned from time to time. SCHEDULE: Full Time SALARY: $65,000 - $70,000 / year dependent on experience LOCATION: NY, NY 10002 We offer excellent benefits including: Generous time off that includes 4 weeks of vacation Medical, Dental, and Vision Insurance Discounted Commuter benefits Life insurance & Long term disability Eligible for Federal Student Loan Repayment Program Training and other additional voluntary benefits To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at ************ EEO Minorities/Women/Disabled/Vet Requirements: QUALIFICATIONS - EDUCATIONAL AND PROFESSIONAL EXPERIENCE: · Clinical and leadership skills, LMSW or LMHC, plus 2 years of experience, and a CASAC (Certified Alcoholism & Substance Abuse Counselor) Advanced. Must be culturally sensitive to clients' needs in treatment. Computer competent. Compensation details: 65000-70000 Yearly Salary PIf52877f5daa7-31181-39322166

Posted Monday, January 5, 2026 at 5:00 AM Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position... Residential Services Manager The Residential Services Manager is responsible for day-to -day administrative functions of the program, front desk, fire safety and evacuation management. Location: Brooklyn, NY 11221 Minimum Qualifications 60 College credits and three years of relevant work experience, or satisfactory combination of education and experience. F-80 certification and active security license required (must be obtained within 3 months of hire). CPR and first aid certificates preferred. Residential Services Manager Principal Responsibilities Manage day- to day- program services office functions (HR related items such timesheets for payroll, assist with gathering new hire documentation, order and process invoices for office supplies, vendors-related follow ups and internal department-related follow ups as required) Track, maintain and submit Tier II CAREs billing to the Business Office monthly (including occupancy and daily census) Handle confidential and non-routine information and explain procedures. Manage front desk operations and schedule to ensure 24-hour coverage 7 days a week. Ensure proper documentation of client admission, reporting of vacancies to DHS vacancy unit, client arrival and departure procedures. Manage client incidents, notifications and ensure all incidents are entered in CAREs database and AWARDs. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary. VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today! #J-18808-Ljbffr

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.5 per hour - $17.5 per hour Location 00457 - Brooklyn Posting Number P1-1076282-5 Address 625 Atlantic Ave Zip Code 11217 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.5 - $17.5 per hour #J-18808-Ljbffr

A global fashion house seeks a Lead Supervisor for its Brooklyn location to drive sales and team performance. The ideal candidate will have 1-3 years of retail experience, preferably in luxury settings. Responsibilities include modeling expectations, coaching the team, and collaborating with management to achieve goals. The position requires strong interpersonal skills and the ability to work in a fast-paced environment. Compensation ranges from $17.00 to $23.50 per hour, with benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr

Job Details Salary Range: $60,000.00 - $67,000.00 Salary Contact Center Team Lead Department: Customer Care Reports To: Customer Care Manager The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today's complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners. TGI's Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. Website: ********************** Summary The Contact Center Team Lead supports the Customer Care Manager in overseeing daily contact center operations while providing frontline leadership to agents. This role plays a key part in quality assurance, coaching, training, and operational support, with preferred experience handling supply orders and service calls. The Team Lead acts as a bridge between agents and management, ensuring consistent service delivery, adherence to standards, and continuous performance improvement. Responsibilities Support Manager with daily operations, staffing coverage, and escalations Provide real-time agent support and lead by example Conduct QA reviews (calls, emails, tickets) and deliver feedback Coach agents to improve KPIs (CSAT, SLA, AHT, Quality) Support onboarding and ongoing training initiatives Assist with supply ordering and service call workflows Troubleshoot supply/service issues and ensure proper documentation Identify trends and recommend process improvements Required Qualifications 3+ years contact center/customer service experience Prior Team Lead, Senior Agent, QA, or (onsite & Virtual) Training experience knowledge of contact center metrics Excellent communication and organizational skills Preferred Qualifications Experience with supplies and service calls CRM/contact center platform experience e.g. Five9 or similar software High-volume, Fast paced, SLA-driven environment College degree Skills Leadership Manager support Quality focus Coaching Problem solving Customer-Centric Job Type Full-time Pay $60,000 - $67,000 Benefits Dental Insurance, Health Insurance, Vision Insurance, PTO, and 401(k) Schedule Monday to Friday Work Location In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231 (free limited employee parking)) EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr