Complex Sales & Service Manager
Service supervisor job in New York, NY
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine.
Overview:
The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block
Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings.
Create, review and revise rooming lists and VIP lists.
Generate, publish, and release Banquet Event Orders to respective department.
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
Know meeting room setups and capabilities and selling meeting room space.
Know sleeping room configurations and types.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Prepare and submit required reports in a timely manner.
Review, and close out Master folios with client, adhering to SOPs.
Process Commissions adhering to SOPs.
Maintain a running log of Commission and status between Sales & Accounting.
Respond to requests by Meeting Planners immediately.
Managing all inquires and assign the lead to Sales Managers
Use the Partnership Agreement to meet client needs.
Interact with outside planners, vendors for event setup.
Maintain pricing integrity and propose upscale menus for clients.
Manage existing accounts and follow up with client re-solicitation to capture future business.
Manage the function book, sell and adjust space in order to ensure maximum potential revenue.
Be visible on the floor and assist staff as needed during functions.
Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
Plan and execute holiday and special events in conjunction with the Director of Catering.
Use feedback from Meeting Planner evaluations to improve service and quality.
Participate in required M.O.D. program as scheduled.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Lead React, backed by Node.js/Python services
Service supervisor job in New York, NY
12 + Months Contract
We're looking for a hands-on Tech Lead to guide the technical delivery of a strategic internal application for one of the world's top private equity firms. The project involves rapid design-build sprints to deliver modular dashboards and workflows that scale across asset classes.
You'll be responsible for both execution and technical oversight - helping shape a scalable frontend component architecture, and integrating with serverless backend services (AWS Lambda, Fargate).
Your Responsibilities
Lead the design and implementation of micro-apps using React, backed by Node.js/Python services
Architect and own backend logic using serverless functions (Lambda) and containerized services (Fargate)
Partner with Product and Design to translate business needs into scalable, high-quality software
Establish and enforce code quality, testing, and deployment standards
Guide a distributed engineering team, reviewing code and supporting onboarding of new devs
Identify reusable frontend/backend components and help establish a design-build library
Maintain high development velocity while ensuring robust infrastructure integration
Act as the technical point of contact for client engineering teams
What We're Looking For
6+ years of fullstack development experience (React, Node.js and/or Python)
Experience leading technical delivery across distributed product teams
Strong knowledge of AWS serverless architecture: Lambda, Fargate, API Gateway
Familiar with containerized development, CI/CD pipelines, and platform-level routing
Skilled in translating technical complexity into clear direction and action
Comfortable working in a hybrid on-site/remote setting with executive stakeholders
Strong communication and mentoring skills
Nice to Have
Background in enterprise, SaaS, or financial tools
Experience setting up design systems or component libraries
Familiarity with Kubernetes, SSO, JWT authentication, and platform authorization patterns
Scheduling Supervisor
Service supervisor job in Piscataway, NJ
Create, maintain and communicate production schedules and work orders to support the Demand plan and Customer orders to meet customer service fill rates of 98%. Ensure all aspects of planning activities are performed effectively and meeting required results. Ensure capacity and plant resources are utilized effectively. Interface closely with the manufacturing operations (shop floor), Sales leaders; Demand planning, Product management, Finance and Logistics groups.
Essential Functions
Maintain and oversee schedule and plan production needs using INFOR and other planning systems. Take into account the customer order's need date so that product is produced on time, shipped on time and in full.
Must maintain correct and valid ATP (available to promise) data to sales organization to guard against over-committing company resources, parts and materials.
Manage team of Schedulers, providing guidance and support.
Create WOs for sub-assemblies in a MTO (make-to-order) assembly operation with correct priorities by reviewing open orders report and customer required ship dates.
Communicate schedule changes both internally and externally as required.
Collaborate with sales and support teams to address escalated orders and resolve scheduling conflicts.
Analyze production data to identify trends, bottlenecks, and opportunities for process improvements.
Review, analyze and prepare Supply meeting reports and/or data. Prepare issue statements in response to supply issues, document assumptions.
Planning of NPI (new product introduction) is critical for resource planning (valid number of personnel on the shop floor) and customer service.
Maintain ERP data integrity for scheduling to ensure valid outputs for shop flooring exceptions.
Any other duties as assigned.
Qualifications
College degree is required, preferably in business/supply chain management. Equivalent experience may be considered.
4-6 years of solid understanding and hands on experience of scheduling and capacity planning, MRP with good understanding of principles and techniques
Experience in a formal Planning system required
Must be organized and have strong time management skills to maintain daily to do list, understanding production priorities and deadlines as directed by manager
Ability to work under pressure and become a self-starter
Experience with dealing with multiple departments and tight deadlines are critical
Minimum of 4 days in the office is required
APICS-CPIM a plus
COMPUTER SKILLS
Proficient with Microsoft Office
Excel experience is required
Experience with Infor or other ERP software a plus
PHYSICAL REQUIREMENTS
Ability to sit for extended periods of time while concentrating on tasks
Ability to use keyboards, phones and other office equipment
Some standing, walking and reaching are required
Sufficient vision for reading computer screens and other documents, and normal hearing for telephone and in-person communication
Benefits
Competitive salary
Medical Benefits (Medical, Dental, Vision)
HSA, FSA, Commuter Benefits
Medical Discounts
Ancillary Benefits
Accident, Critical Illness, Hospital Insurance
Voluntary, Spouse, and Child Life Insurance
Pet Insurance
Employee Discount Programs
401k matching
Paid time off (including 15 PTO days and 10 holidays)
Salary Range: $77,251-$112,679
Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for over 40 years.
Humanscale is an Equal Opportunity Employer (Disabled/Veteran)
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.
Director of Services
Service supervisor job in Newark, NJ
Morgan Latif is a specialist leadership search & development consultancy. We help our clients across the Medical & Dental Technology, Packaging, Consumer, E-mobility, and Industrial Technology sectors to deliver on their transformation and diversity goals. Our mission is to combine traditional recruitment and coaching methods with new technology, to provide a tailored and innovative solution to our clients and candidates.
Senior Service Leadership Role - Driving Growth and Efficiency Across the Americas
We are seeking an experienced and dynamic Regional Services Director to join a leading global organization in the industrial automation sector in the Greater Newark Area. This is a critical opportunity for a results-driven leader to spearhead a major transformation of the services operations across the Americas, with a focus on key markets in the USA, Mexico, and Brazil. If you thrive on building strong customer relationships, managing high-cost, high-complexity machinery, and are passionate about achieving clear, impactful KPIs, this could be the perfect next step for your career.
What You'll Achieve
Financial Growth: Drive a 6% year-over-year revenue increase by improving customer satisfaction and retention.
Operational Excellence: Lead initiatives to dramatically reduce warranty costs from 18% to less than 1%.
Market Expansion: Play a key role in the strategic scaling of our business in Mexico, aiming to double the local headcount.
Customer Relationships: Take ownership of complex and volatile customer situations, ensuring swift and effective resolution to build lasting loyalty.
Key Responsibilities
Develop and implement service strategies that address cultural and linguistic nuances across the region.
Lead, mentor, and empower a service team to excel in their roles and deliver exceptional support.
Partner with sales, technical, and other internal teams to ensure a seamless and supportive customer experience.
Who We're Looking For
Communication Skills: Able to communicate effectively across cultural and language barriers. Fluency in Spanish is advantageous but not mandatory.
Relevant Experience: Proven experience in a senior customer-facing role within the industrial automation sector or a similar field involving high-cost, high-complexity machinery.
Cultural Acumen: A deep understanding of business cultures and communication styles across the Americas is essential.
Proven Success: Demonstrated success in managing complex escalations and achieving measurable business results.
If you are a driven and empathetic leader ready to make a significant impact on an international scale, we encourage you to apply. This role offers the chance to be a key player in a company that values its people and is committed to global excellence.
We look forward to receiving your application!
Operations Supervisor Trainee
Service supervisor job in Jersey City, NJ
Discover a career at Sims Metal, a global leader in metal recycling. We buy and process discarded ferrous and non-ferrous metal, and we sell recycled metal to manufacturers in 30 countries. Cultivating the industry's most talented professionals with more than 25 locations in the United States, we recognize our continued growth and success will be achieved by recruiting and developing, skilled people just like you. As innovators in the industry, we take great pride in our recycling infrastructure, and we invest heavily in our operations, our functions, and most importantly, our people. Our commitment to growth and sustainability means we are constantly seeking motivated, results-driven and creative individuals to join our stellar team of professionals.
Operations Supervisor Trainee Program
Our Operations team is growing, and we want to add new team members who are results-driven, creative, and collaborative to ensure our continued success. As an Operations Supervisor Trainee, you will be enrolled in a one-year paid program that will prepare you to manage a front-line team within our North American operation. This includes leading employees and managing operations at one of our many facilities.
When you join Sims Metal as a trainee, you will be in a 12-month program that gives you the opportunity to receive field-based training and shadow a team of seasoned experts from our Operations, Commercial, and Support functions. You will also receive comprehensive leadership training and professional development that will bring you more visibility and engagement with leaders from other programs across our global operations. Occasional travel to locations in the U.S. may be required during this training.
Once the training program concludes, you will be considered for a full-time role on the Sims Metal Operations team. Sims Metal is offering you the chance to build a rewarding and fulfilling career with a leading sustainability company and acquire transferable skills that you can use for the rest of your life! If you are good at what you do, you can work anywhere. If you are great at what you do, come work with us.
Upon completion of the Operations Supervisor Trainee Program, some of your daily responsibilities include:
Supervise production team members (laborers and equipment operators) performing production operations.
Possess thorough working knowledge of the union contract (if applicable), employee handbook, safety manual, and all rules, programs, and procedures that pertain to production team members and apply them effectively and consistently.
Familiarize team members with company policies/rules/regulations.
Promote and maintain good employee relations through effective management practices, setting expectations, coaching, and proper application of employee relations policies.
Responsible for orientation and on-the-job training of team members in the safe, efficient operation of equipment.
Instill a sense of good housekeeping of their immediate work area in all employees as well as their responsibility for compliance with all quality specifications.
Evaluate probationary team members based on attendance, performance, attitude, potential, etc. Recommend candidates for hire, promotion, transfer, demotion, or termination.
Responsible for maintaining production within the assigned department at authorized levels.
Re-assign team members on 'down equipment' to reduce unfavorable labor variances.
Observe the production operation within your area of control to ascertain compliance with methods, quality standards, safety regulations, production standards, and efficient operation of equipment: take corrective action to eliminate any deviation.
Participate in conducting job hazard analyses and the development of safe work procedures.
Continuously analyze the assigned area of responsibility for improved methods of production, tool design communication, and reporting, cost controls and make recommendations to the production manager for disposition.
Clearly communicate on-the-job problems including low production, poor quality, poor attendance, tardiness, etc. to employees and works with employees to develop a corrective action plan.
Documents problems and reviews action plans to plant manager.
Process all required forms in a timely manner for payroll and Human Resources (i.e. Employee Change Forms, Paid Time Off Requests, etc.).
Arrange for proper maintenance of machines and equipment. Recommends improvements in equipment and processes.
When applicable, study operations where cost standards are not being met to determine causes and implement corrective action.
Where appropriate, coordinate the functions over which assigned with those of other departments or shifts.
Develop among the assigned team members a consciousness of the need for teamwork to attain departmental and Sims Metal Management (SMM) goals and objectives.
Support and carry out the management philosophy and vision.
Conducts meetings (i.e. safety and quality) and is responsible for communicating policies and regulations to subordinate personnel.
In case of an emergency, direct team members to their assigned safe area.
Promote plant-wide teamwork and positive morale.
To learn more about Sims Metal and our career opportunities, visit ********************** or send an email to *******************.
SIMS LIMITED IS PROUD TO BE AN EQUAL-OPPORTUNITY EMPLOYER. WE VALUE THE DIVERSITY OF ALL OF OUR EMPLOYEES AND ARE COMMITTED TO CREATING AN INCLUSIVE WORKING ENVIRONMENT WHERE EVERYONE CAN CONTRIBUTE, ADVANCE ON MERIT, AND REALIZE THEIR FULL POTENTIAL. SIMS LIMITED IS AN EQUAL-OPPORTUNITY EMPLOYER. THE COMPANY DOES NOT DISCRIMINATE WITH REGARD TO RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP STATUS, DISABILITY, AGE, MARITAL OR FAMILIAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, VETERAN STATUS, HOUSING STATUS, SOURCE OF INCOME, OR ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS APPLIES TO ANY EMPLOYMENT DECISION, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION, AND TRAINING. QUALIFIED APPLICANTS WITH A DISABILITY IN NEED OF A REASONABLE ACCOMMODATION MAY REQUEST SUCH WITHOUT FEAR OF REPRISAL OR DISCRIMINATION.
Assistant Underwriter - Construction - Team Lead
Service supervisor job in New York, NY
Property and Casualty Insurance Industry
NYC
Collaborate with Underwriters to facilitate the issuance of general liability and casualty policies, along with any necessary endorsements, which involves entering required information. Conduct research and deliver underwriting analysis on account details while ensuring compliance with relevant regulations. Join forces with Underwriters to determine the necessary support for both new and renewal policies by identifying and compiling pertinent account information needed for quoting or issuing policies. Oversee the diary system to guarantee that all required information is collected within set deadlines. Work alongside designated resources to uphold an organized diary system and maintain proper file organization. Support Underwriting in tasks such as submission clearance, rating, creation of binders, policy issuance, cancellations, endorsements, renewal preparations, and complying with state and federal regulations. Ensure that account documentation is well managed and maintains appearance and completeness, including correspondence, proposals, endorsements, and cancellations. Carry out additional responsibilities as assigned. Participate in regularly scheduled meetings with underwriters to review accounts, renewals, and the risk management requirements for each client.
Over five years of experience in the insurance sector specializing in artisan and general contractor roles. Producers License is required upon starting. Skilled in using the Microsoft Office Suite. Strong skills in written and verbal communication. Capable of working independently while effectively engaging with internal staff and department managers.
Supervisor, Nursing Staff Office
Service supervisor job in Livingston, NJ
Job Title: Supervisor
Department Name: Nursing Staff Office
Status: Salaried
Shift: Day
Pay Range: $53,500.00 - $70,000.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Under the direction of the Manager, the Nursing Staff Supervisor is responsible for managing the activities of the Nursing Staff Office.
Qualifications:
Required:
High School Diploma
Preferred:
College degree preferred
Prior staffing/medical office experience as well as supervisory responsibility strongly recommended
Scheduling Requirements:
Shift: Day (10-hour shifts, 4 days per week)
Time: 9:00a.m. -7:00p.m.
Status: Full Time
Hours: 37.5
Essential Functions:
Directs and manages the activities of the Medical Center's Staffing Office.
Responsible for the ongoing training needs of the staffing coordinators.
Responsible for upholding the medical center's standards of behavior, i.e. phone etiquette, time and attendance etc.
Ensures staff is well-trained in securing replacement personnel on a timely, cost-effective basis.
Provides support & direction to staffers.
Monitors staffing effectiveness and personnel compliance with Medical Center policies & procedures.
Fosters strong working relationships with all levels of Nursing Management.
Performs additional assignments as needed.
Benefits and Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
Supervisor - Inflight Services
Service supervisor job in Newark, NJ
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
**Job overview and responsibilities**
A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United.
+ Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
+ Recognize flight attendants for outstanding service, teamwork, and performance
+ Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital
+ Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident
+ Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
+ Conduct investigations regarding performance, complaints, or other work-related issues
+ Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
+ Showcase the delivery of new Inflight products as determined by the Flight Experience team
+ Ensure daily company goals, policy and procedure compliance are met
+ Coordinate with customer service and Station Operations Center (SOC) to ensure operational success
+ Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team
+ Team oriented, with enthusiasm for people and delivering exceptional service
+ Develop positive relationships with team members and other work groups to achieve our common goals
+ Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively
+ Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Minimum 2 years equivalent or similar work experience
+ 2+ years leadership experience leading and influencing a team
+ Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
+ Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
+ Positive demeanor and ability to adapt to constantly evolving work environment
+ Demonstrated conflict resolution and decision-making capability
+ Proven track record to work independently and in a team environment
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is a crucial function of the position
+ For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination.
+ You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear.
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree
+ Inflight Service, travel industry, or hospitality leadership experience highly preferred
+ Experience supervising a unionized work group
The base pay range for this role is $64,885.00 to $84,514.00.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Field Supervisor, In-Home Services
Service supervisor job in New York, NY
AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neurodiverse to lead full and equitable lives.
Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism.
The annual salary for the Field Supervisor, In-Home Services position is between $45-$50k plus a very generous benefits package including: FULL MEDICAL PAID BY EMPLOYER, dental, and vision plan; generous paid time off, 403B, tuition reimbursement and other benefits.
ESSENTIAL RESPONSIBILITIES
•Oversee Community Habilitation, In-home Respite, Bridges to Health and Traumatic Brain Injury services for assigned caseload of 50 - 60 individuals.
Assess needs of individuals referred for services and development, implementation, monitoring and reassessment of service plans, as appropriate and necessary.
Maintain accurate program records and ensure timely submission of all required program documentation.
Maintain communication with individuals' family members or advocates, as well as with Service Coordinators and administration regarding progress.
Provide support and supervision to direct care staff assigned to caseload.
•Conduct home visits in accordance to departmental policy, observing interactions between direct care staff and individuals receiving services to ensure plans are properly implemented.
•Identify and address areas where staff development is needed and provide on-site coaching and training whenever needed.
Communicate with Training Coordinator regarding staff training needs that cannot be addressed in home setting.
Participate in employment process, orientation, training and performance evaluation of direct care staff.
•Participate in weekly staff meetings and remain available for assignment to work on special departmental or programmatic projects as needed.
Maintain professional and pleasant attitude toward people we support and their families, co-workers and other professional contacts.
Conduct other responsibilities as assigned.
QUALIFICATIONS
•Bachelor's Degree and 2-3 years supervisory experience in home care field or 4-5 years of direct work experience plus 1-2 years supervisory responsibilities required.
Strong computer and statistical reporting skills essential.
Demonstrated ability to communicate effectively with broad range of stakeholders and in writing.
Competency in working in fast paced and rapidly changing environment, with ability to make prudent and independent decisions as warranted and be accountable for ensuring high quality services to individuals supported.
Willingness to travel to home sites required.
Bilingual language skills a definite plus.
Psychosocial Services Supervisor, Newark, NJ
Service supervisor job in Newark, NJ
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions
* Staffs a small caseload of critical referrals in office where the supervisor is located.
* Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
* Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
* Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
* Develops a framework for new supervision structure to support implementation across other offices.
* Provides therapeutic support and crisis management with the legal team.
* Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
* Supervises MSW interns housed in field office where supervisor is located.
* Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
* Completes reports to meet both internal and external program requirements in a timely manner.
* KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices.
* Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
* Supports assigned offices' therapeutic programming and specific initiatives around client support.
Qualifications and Requirements
* Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
* Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
* Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
* Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
* Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
* Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
* Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
* Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
* Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
* Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
* Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
* Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
* Experience working with multidisciplinary or interdisciplinary teams.
* Ability to travel as assigned.
* Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients.
* Excellent written and oral communication skills in English.
* Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
* Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
* Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
* Committed to practicing and supporting wellbeing and a work-home life balance.
* Experience working and communicating in a remote environment preferred but not required.
$72,466 - $90,583 a year
Our Benefits
* Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
* Pre-tax flexible spending account (FSA) for both medical and dependent care.
* Pre-tax transit and parking spending account.
* Employer-paid life insurance and accidental death and dismemberment insurance.
* Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: *****************************************************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Account Services Supervisor
Service supervisor job in New York, NY
The Account Services Supervisor is responsible for leading their team under the guidance and within the structure and guidelines created by the Director of Account Services and ensuring the highest level of profitability in our DMF wholesale division. This position supports the Wholesale business.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
* Supervisor Core Responsibilities
* Supervise the day to day activities such as order entry and checking
* Develop new employees by providing coaching, training, feedback, partnering up with other team members
* Mentor current AS coordinators and further develop skills on the M3 system by providing coaching and feedback
* Help with reports and tools AS may use to maintain their accounts
* Met with your team regularly to review processes, any issues and any additional training to further enhance how we service our customer
* Collaborate with management on holding the team accountable for their errors.
* Enter price changes and ensure paperwork for price changes are filled out correctly. Work with management to identify any price changes that seem questionable or where the margins are very low.
* Ensure the team is coming to work on time. Hold the team accountable for any tardiness and any overtime accrued unnecessarily
* Collaborate with management on yearly reviews with the team
* Able to manage multiple projects and deadlines with support and resources as needed
* Perform other duties and special projects as assigned
* Director of Account Services
* Work closely with management on functions relating to Core responsibilities
* Attend weekly meetings with management on issues concerns and updates with the team
* Collaborate with management on any disciplinary issues. Work with managers and HR on preparing EANS, Write ups and terminations if needed
* Attend development trainings, skills training or any additional courses management deems productive to the role
* Review forms, these are but not limited to:
*
* Markdowns
* Credits
* RA's and call tags
* Move outs
These forms should be filled out by the Account Services team and reviewed prior to signing off on
* ATS
* Minimize oversold for your division (s)
* Work with production and sales team to resolve oversold when possible
* Past cancels
* Become proactive and foresee any possible past cancels due to issues such as port delays and credit issues
* Run report daily and ensure your teams are working on their orders in a timely manner to reduce past cancels when possible
* Production
* Utilize receiving logs and prioritize styles with your teams when necessary
* Review the ATS report and work with the team on subbing and moving around orders as needed. Work with production on identifying any potential issues such as orders not placed, meeting minimums and late deliveries
* Warehouse
* Review daily issues logs with the team, answer any pending issues in a timely manner
* Work with logistics, production and compliance to prioritize containers based on division needs
* Work closely with routing team on any routing issues, allocations of goods, partial shipping of goods and pre-routing
* Work on any compliance issues
* Chargebacks and Credit Department
* Work with the AR team on releasing orders in a timely manner
* Keep constant communication with Credit department on any chargeback related issues and provide documentation needed to confirm or fight chargebacks
* Bring to management any price adjustments, markdowns and credits for review to sign off.
* Sales Reps
* Work with reps to optimize performance and growth in their areas
* Work with reps to improve customer satisfaction, returns and quality of AS experience.
Required Qualifications
* Minimum of 3-5+ years experience in customer service
* Proficient in Microsoft Office Suite and ERP systems
* Excellent interpersonal, problem-solving, and organizational skills
The expected base salary for this position ranges from $65,000 - $70,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Clinical Services Supervisor (Registered Nurse) - East New York
Service supervisor job in New York, NY
AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us.
Summary of Position
* The Clinical Services Supervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams.
* The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows.
Principal Accountabilities
* Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY).
* Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions.
* Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures.
* Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions.
* As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes.
* Interface with physicians, all staff members as it relates to care team process.
* Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations
* Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery.
* Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame.
* Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department.
* Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations.
* Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care.
* Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures.
* Support staff in clinical decision-making, case reviews, and implementation of best practices.
* Collaborate with providers and specialty teams to enhance service delivery and patient experience.
Qualifications
Education, Training, Licenses, Certifications
* Bachelor's degree; Additional years of related experience may be used in lieu of Degree
* Current Licensure as an RN in the State of New York
Relevant Work Experience, Knowledge, Skills, and Abilities
* Current Licensure as an RN in the State of New York.
* Management experience preferred but not required.
* Current BLS and ACLS.
* Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role.
Additional Information
* Requisition ID: 1000002756
* Hiring Range: $94,000 - $115,000
Supervisor of Runaway & Homeless Youth Services
Service supervisor job in New York, NY
Job Details Bronx Youth Center - 2999 Third Avenue - Bronx, NY Full Time $65000.00 - $70000.00 Salary/year Nonprofit - Social ServicesDescription
Supervisor of Runaway & Homeless Youth Services
Supervisor: Director of Runaway &Homeless Youth Services
The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
The Supervisor will aid with oversight of the daily functioning of the drop-in center, as well as the direct supervision of 6 Case Managers, 1 Benefits & Housing Coordinator, and BA level interns.
Responsibilities:
Supervise provision of case management services to at least 2000 runaway, homeless, and at-risk youth annually.
Meet with Director of RHY Services regularly to define and shape the direction of the program.
Serve as liaison between program staff and Director.
Assist in recruitment, training and evaluation of case management staff.
Develop & implement new program activities, including Saturday drop-in hours, as suggested by Director.
Assist with data collection, programmatic grant compliance and reporting.
Recruit, train, and supervise BA level drop-in assistant interns.
Support RHY program by assisting with behavior management of drop-in space, as well as basic needs services when needed.
Develop and implement continuous quality improvement to improve programmatic performance. programmatic activities.
Attend and participate in all programmatic and agency-wide meetings and trainings.
Implement and support all agency policies and decisions as defined by management.
Represent The Door at outside events and functions as needed.
Any other activities as defined by the Director.
Qualifications:
Master's degree in social work or related field; SIFI certification or ability to obtain SIFI certification, if applicable.
Knowledgeable of and ability to apply positive youth development principles to working with young people.
Experience with urban homeless youth and LGBTQ population, including assessment, counseling, and crisis management, demonstrated by a minimum of 3 years of service delivery.
Minimum of 2 years supervisory experience if applicable.
Experience managing City, State and Federal grants is strongly preferred but not required.
Excellent communication skills
Work Schedule: Full time, Tuesday 7:00 am - 3:00 pm, Wednesday & Thursday 11:00 pm to 7:00 am, Friday & Saturday 3:00 pm to 11:00 pm
Salary: $65,000 - $70,000 annually
Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.
COVID -19 POLICY
The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
Employment Services Supervisor
Service supervisor job in New York, NY
The Employment Services Supervisor manages the Employment Services staff, including Job Developers, Job Prep and Placement Coordinators, and Retention Specialists, to ensure full compliance with contractual expectations, policy, and practices for all participants. This also includes the formulation and implementation of policy, compliance with standards and contractual requirements, and direct oversight of program performance.
Your Responsibilities Will Include:
Provide day-to-day management of all services and activities of Employment Services in the WeCARE program.
Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability to ensure the effectiveness of the services provided to participants and that department job placement and retention goals are achieved.
Work closely with leadership in other departments, including Case Management, to ensure the best services for program participants and the highest possible outcomes.
Exercise discretion and independent judgment on matters of significance as they relate to vocational rehabilitation staff services and programs.
Ensure professional standards of Employment Services staff are maintained.
Coordinate employment service activities by outlining employment methods and setting priorities.
Develop employer relationships and provide employment services to program participants.
Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment.
Evaluate and verify staff performance, including professionalism and goal achievement.
Identify vocational staff training needs and ensure training is obtained.
Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA.
Ensure that all required statistical data and reports are prepared accurately and submitted promptly.
Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress.
Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices.
Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed.
You'll be a Great Fit For this Role If:
Bachelor's Degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required.
Master's Degree preferred.
Minimum 2 years' experience working with economically disadvantaged and/or social service programs.
Or an equivalent combination of related education and experience
Compensation
$64,350-$67,000 per year
Equal Opportunity Employer
Auto-ApplyFloating Service Supervisor
Service supervisor job in New Brunswick, NJ
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have valid driver's license to operate a golf cart on property.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
#LI-SV1
The hourly range for this position is $34.00 - $36.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplySupervisor - Clinical Services
Service supervisor job in New York, NY
REPORTS TO: Director of Clinical Services
DEPARTMENT: Clinical Services
SCHEDULE: Full-Time / Hybrid
$1,000 Hiring Incentive
AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
The children/youth in these specialized group homes have experienced serious trauma, often including physical and emotional abuse, neglect, and abandonment. With only a few children/youth in our group homes, we give individual attention and focus on providing a wide array of intense services, clinical therapies, and appropriate reaction opportunities in a home-like setting where they can thrive. Our goals are to help our children/youth heal from the past while learning the skills needed for their future. We provide 24/7 care for the children/youth in these programs.
POSITION SUMMARY:
Under the supervision of the Director of Clinical Services, the Supervisor of Clinical Services will ensure that clients in the MercyFirst residential settings across Long Island receive appropriate clinical services and that these services are appropriately documented.
REQUIRED QUALIFICATIONS:
Licensed clinician, including but not limited to Licensed Master of Social Work, Licensed Mental Health Counselor or Licensed Creative Arts Therapist
Valid NYS Driver's License with a satisfactory driving record.
Three years' related experience in clinical services for children and families.
Proficiency in MS Word, Excel, Access, Outlook. Experience.
Knowledge of child/adolescent growth & development and families including child/adolescent development stages and family dynamics.
Experience in the child welfare field preferred.
Complete attendance records accurately.
Manage time effectively.
Successfully complete all the required training.
Understanding and willingness to commit to the agency's Mission, core values, Sanctuary commitments and Social Justice.
RESPONSIBILITIES:
Supervise staff and interns according to the scope of practice and in compliance with applicable laws, rules and regulations to include NYSED where applicable to maintain a safe and secure environment for clients.
Collaborate with the Treatment Team members to establish treatment goals for youth/children utilizing historical and current information available.
Review treatment recommendations.
Maintain a small caseload.
Work collaboratively with other internal departments including but not limited to Medical Office, Care Management, Case Planning, etc. and external providers including but not limited to hospitals.
Provide quality oversight of assigned programs and drive program development initiatives with assigned programs.
Develop and provide psychoeducation and training to parents and staff to improve the delivery of services and outcomes.
Provide emergency and after-hours behavioral health consultation including de-escalation.
Ensure required documentation for all case actions (clinical notes) are completed within established timeframes to allow for appropriate billing.
Maintain appropriate professional boundaries with clients and staff.
Hire, train, supervise and evaluate all assigned staff.
Demonstrate competency in child development.
Model and maintain appropriate boundaries.
Other duties as assigned.
BENEFITS/PERKS:
• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities
Salary:
$75,000 Per Year
Hiring Incentive of $1,000 after 500 worked hours.
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Cell Services Supervisor - Second Shift
Service supervisor job in Piscataway, NJ
As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.
Job Description
POSITION SUMMARY:
Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands
PERFORMANCE GOALS:
· This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas
o Review reports/data on processes occurring in the lab for clients and other stakeholders
o Help build, validate and implement SOPs for new services
o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab.
· This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as
Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking
Submitting samples for quality testing and making decisions of resulting quality based on these results
Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance.
Within their own team a supervisor is responsible for
o Prioritizing daily tasks
Making decisions about the course of action to be taken in processing a sample
o Resolving routine conflicts and issues
Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS.
o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules.
o Documenting deviations and overseeing event resolutions in the QMS system
Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage
Troubleshooting processing issues including ones related to poor cell growth and culture contamination
Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training
Qualifications
COMPETENCIES:
Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation.
Must be well-organized
Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail.
· Works independently with minimal supervision.
QUALIFICATIONS:
Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations.
Masters degree in a life science is preferred
Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories.
Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Refrigeration Service Supervisor
Service supervisor job in Fairless Hills, PA
Department
RD&S
Employment Type
Full Time
Location
Fairless Hills, PA
Workplace type
Onsite
Key Responsibilities Skills, Knowledge and Expertise Benefits About RD&S Refrigeration Design & Service, Inc. (RD&S) is a design/build industrial refrigeration contracting firm based in metropolitan Philadelphia. We provide a full line of services to meet the needs of the industrial refrigeration marketplace. From its beginning as a local company, RD&S has grown to become an international team noted for excellence in meeting our customer's needs. Our unique ability to design, fabricate, and construct site built or skid mounted industrial refrigeration systems sets us apart from other industrial refrigeration design/build firms and ensures on-time delivery of a superior product, designed, engineered and constructed by our in-house team of experts. At RD&S, we have two main goals: First and foremost, we want to be our customers' single source supplier of refrigeration services; Second, we seek to set the industry standard for quality and service.
Emergency Services Supervisor
Service supervisor job in Plainsboro, NJ
We are hiring a Supervisor of Security and Emergency Services for our gated retirement community. The SES Supervisor is responsible for providing assistance in the areas of program/procedural compliance, quality assurance/quality improvement, investigations, training, and administrative support. The Security and Emergency Services Supervisor delivers exceptional customer service and hospitality and fosters an environment of safety and security.
Scheduled hours are 7:00am-7:00pm on a rotating Pitman Schedule.
How you will make an impact:
Responsible for the Security of the Community through the use of gatehouse, patrols, access control, visitor/contractor registration, key management, and other programs
Monitors safety programs to include; Security Department safety inspections, responses to workplace accidents, hazard communication programs, respiratory mask fit testing programs, and others as needed.
Partners with SES Manager to update and maintain the Emergency Preparedness Plans
Ensure completion of Incident Reports, daily shift reports and responds to calls for service.
Assists in hiring, training, coaching, counseling of employees
Establishes schedules, reviews and approves timesheets, completes performance evaluations.
Provides daily leadership, supervision, motivation, and communication to direct and indirect reports
What we offer:
Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. in accordance with applicable state law.
401k for all employees 18 and over. Company contribution up to 3% once eligible.
Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
Gated community with 24/7 security.
Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
Free onsite parking at all of our communities and corporate offices
A culture of diversity and inclusion, which builds on our values, vision, and mission.
What you will need:
High school diploma or GED is required.
2+ years experience in an SES Management role or 1 year of demonstrated leadership in an Erickson SES Supervisor/Assistant Manager role is required.
1+ years experience working in an Emergency Responder role
Possess and maintain a valid driver's license.
Emergency Medical Responder Certification
*All required licenses and certifications must be maintained as a condition of employment*
Compensation: Commensurate with experience starting at $27.50/hour
Cedar Crest is a beautiful 130-acre continuing care retirement community in Pompton Plains, New Jersey. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Cedar Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Auto-ApplyOutlet Customer Service Floor Supervisor
Service supervisor job in New York, NY
Outlet Customer Service/Floor Supervisor
REPORTS TO: Outlet Store Manager
Our Mission
Goodwill Industries empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The first Goodwill in the New York Metropolitan area originated in Brooklyn in 1915. Over 100 years later, we're helping more than 45,000 people a year - through our 40 stores and 57 programs - to more fully and independently participate in society.
Overview
The Outlet Customer Service/ Floor Supervisor is responsible for supporting the Outlet Store Manager in the daily Front Operation of the Outlet and overall customer service experience. This includes to ensure that all office and Cash handling is in compliance with Goodwill Policy and Procedure.
He/she will demonstrate leadership by modeling the Goodwill NYNJ CARE service standards to elevate Outlet sales performance. This individual will help to train, develop and coach all Front-End Store associates/Outlet Specialists to achieve all set expectations. The Customer Service / Floor Supervisor can execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager.
Key Responsibilities
First and foremost, through front end leadership, ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the Outlet
Ensure the best possible experience and that every customer is engaged, and they receive the best possible service and the atmosphere is positive and safe.
Ensure all Merchandise Rotations are executed smoothly, and the Outlet Atmosphere is positive and safe for all customers. (This includes crowd control and safety reinforcement)
(This includes crowd control and safety reinforcement)
Meet and exceed customer expectations, driving positive sales growth and Brand experience by modeling the CARE service model.
Ensure the Outlet selling floor is neat, clean, organized and always reflects the correct visual image. (including cash wrap and Outlet front entrance.)
Participate in Outlet front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management.
Provide regular coaching and feedback to Front associates regarding customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met.
Provide positive feedback and appreciation to staff, to increase their engagement that may result in increased productivity.
Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development.
Partner with the Outlet Operations team to ensure the execution of merchandise flow to the salesfloor and visual merchandising standards within the Outlet are met. (This includes partnering with Senior Management on Strong Visual execution of the Showcase Program.)
Coordinate with Specialists Team /Floor Associates to ensure that Outlet Salesfloor Is prepared for every merchandise rotation. (This includes recovery of the sales floor, and merchandise adjustments.)
Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues.
Capture customer data utilizing Company tools (POS), for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities.
Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation.
Support store operations by maintaining loss prevention awareness. Be Aware of all Loss prevention on the front end. (This Includes Train /Develop Front End Staff to be sure that all items are checked out with accuracy. (Cart Checking, Line Busting) advising Senior management of any unusual activity.)
Ensure that all Outlet office functions - including cash handling, store deposit paperwork, etc. - are being completed accurately and in a timely manner. (This includes all Audits being performed in accordance with Best Practice and GWNYNJ Policy and Procedure.)
Understand and adhere to all company policy and procedures. (Lead by Example)
Serve as floor leader or manager-in-charge during absence of Senior Outlet Store Managers
Participate in open and close procedures
Perform other duties and tasks as assigned by Store Manager.
Key Requirements
1+ years of retail sales or customer service experience.
Proven ability to drive and exceed individual and store results.
Proven ability to build lasting relationships with customers and colleagues.
Ability to adapt to and engage with different customers.
Strong verbal and written communication skills with customers, sales leadership team and colleagues.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Accuracy and attention to detail required.
Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
Willing to be Forklift Certified
Additional Qualifications
High School Diploma or Equivalent preferred.
Strong interpersonal and communication skills (verbal and written).
Must be able to stand for long periods of time and able to push/pull up to 50lbs and lift 25lbs.
Must have open availability and able to work holidays. Your schedule will be based on business needs.
Covid-19 Update - In alignment with New York City's decision to lift the private employer vaccination requirements, effective November 1, 2022, Retail Employees in NYC are now exempt from submitting vaccination proof and/or no longer required of submitting proof of weekly PCR/Antigen(Rapid) testing if they have requested medical/ religious accommodation. Retail stores in NJ and Upstate continue to be exempt as per New Jersey and New York State Guidelines.
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