American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
Job Summary:
The Service Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Supervisory Responsibilities:
Oversees and participates in the recruitment, hiring, and training of technicians
Oversees schedules and assignments for the branch
Oversees branch service sales and profitability
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
Sells profitable crane services for inspections, maintenance, installation, repairs, modifications, and upgrades to meet customer needs.
Oversees servicing of equipment, ensuring production, performance, and quality standards are consistently met.
Reviews jobs to ensure safety, quality, financial, and delivery goals and standards are met
Ensures a healthy and safe working environment, and compliance with federal and state regulations
Works with Regional Manager to develop operating budget and manages P&L for the branch
Delivers reports to executive team members as requested
Supervises equipment purchase and maintenance
Performs other related duties as assigned.
Collaborates with corporate office to set performance standards. Standards may be based on financial and operational goals and required compliance
Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives
Identifies training needs and opportunities; develops and implements a plan for meeting those needs
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff
Performs other related duties as assigned
Required Skills/Abilities:
Excellent leadership and management skills.
Excellent sales, customer service, and interpersonal skills
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Proficient with Microsoft Office Suite or related software.
Experience:
Crane experience preferred
5 years management experience in a service industry
American Equipment provides a full and generous benefits package including 401k with a company match.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit ******************
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 125000-145000 Yearly Salary
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$69k-112k yearly est. 2d ago
Customer Service Manager
GSM-Xanh SM
Service supervisor job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 5d ago
Manager, International Tax Shared Services
KPMG 4.8
Service supervisor job in Los Angeles, CA
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
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California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$113.3k-208.9k yearly 8d ago
Freight Operations Supervisor
DFS Group 4.8
Service supervisor job in Los Angeles, CA
The Operations Supervisor plays a pivotal role in managing international freight movements efficiently and seamlessly. As the primary liaison, the Supervisor engages with suppliers, Logistics Service Providers (LSPs), and internal stakeholders, addressing all global freight-related matters. This role requires proactive follow-up with internal teams on purchase order validation and close oversight of global shipment movements, as well as making critical decisions to resolve operational challenges in a timely and cost-effective manner. Additionally, the Supervisor plays a key role in process transformation initiatives aimed at optimizing shipment workflows and enhancing global freight performance.
What you'll be doing?
Supplier Management
Guide suppliers through the required processes, ensuring accurate documentation for shipment arrangements.
Validate POs meticulously; liaise with both suppliers and internal teams to address any validation discrepancies.
Work closely with suppliers to guarantee cargo preparedness for effective shipment consolidation.
Global Freight Management
Act as the primary liaison for suppliers, Logistics Service Providers (LSPs), and internal stakeholders, managing all global freight operations matters.
Oversee LSP performance, ensuring cost-effective execution of shipments within specified timelines and optimizing freight efficiency.
Collaborate with LSPs to identify solutions for global freight challenges, ensuring timely issue resolution and continuous improvement.
Ensure the preparation, accuracy, and timely submission of all required documentation and information for shipment execution (e.g., CITES).
Coordinate with suppliers, truckers and regulatory team on the bonded process and ensure all required bonded documents (eg. CBP form 7512, TTB form 5100) are validated and made available before delivery.
Ensure adherence to shipping guidelines (including handling of dangerous goods, temperature control measures, etc.)
Solicit Ad hoc or Spot freight quotations to secure competitive pricing and enhance cost management strategies.
Monitor and track shipments daily, ensuring visibility of milestones and prompt communication of shipment exceptions to internal stakeholders.
Track key performance indicators, drive continuous improvement initiatives, and implement strategies to enhance operational efficiency and productivity.
Claim Management
Address cargo discrepancies with warehouse staff and coordinate LSP corrective actions
Initiate claims procedures against LSPs or cargo insurers when necessary.
Ideal Candidate
Educational Requirements:
Minimum Associate Degree and above
Work Experience:
Minimum 5 years relevant experience
Hourly Pay Range $24.45-$36.60
DFS is an equal opportunity employer. It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.
$24.5-36.6 hourly 5d ago
Airport Customer Service Supervisor
GAT Airline Ground Support 4.5
Service supervisor job in Burbank, CA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer ServiceSupervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$36k-46k yearly est. 5d ago
Customer Service Lead
The Phoenix Group 4.8
Service supervisor job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customer service and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 1d ago
Tax Supervisor / Senior
Century Group 4.3
Service supervisor job in Los Angeles, CA
Century Group is partnering with a client who is seeking a Tax Supervisor/Senior to join their team. This is a hybrid role with three days being onsite in their Woodland Hills, CA office. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $85,000 to $90,000 per year.
Job Description:
Plan and supervise audit and tax engagements, including supervision of staff, monitoring budgets and progress, and reporting status to team members
Research and analysis of accounting and tax issues
Provide on-the-job training and constructive feedback to professional staff
Direct interaction with client personnel to discuss and resolve tax and accounting-related matters
Requirements:
Computer skills including proficiency with tax and audit software
Excellent verbal, written and interpersonal communication skills
Able to communicate with professionals at all levels
Able to communicate complex information to a variety of audiences
Experience:
Bachelor's degree in Accounting or Business and a minimum of 3 years' relevant experience
REF46485
#LI-POST
$85k-90k yearly 8d ago
Airline Customer Service Supervisor in LAX Airport - Starting pay is $24.50/hr plus Medical Benefits ($32.15/hr with city-approved health waiver) (LAX Sup JULY2024)
Hallmark Aviation Services 4.3
Service supervisor job in Los Angeles, CA
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX).
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Minimum 18 months Airline Experience Preferred
Strong leadership abilities
Excellent focus on Customer and Client satisfaction
Must be able to work morning, afternoon and/or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours
Required Skills
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures
$37k-46k yearly est. 5d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Service supervisor job in Riverside, CA
The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 2d ago
Senior Team Lead - Dynamics HR Consulting & Support
Hubdrive GmbH
Service supervisor job in Los Angeles, CA
A leading HR consulting firm in Los Angeles seeks a skilled consultant to enhance project implementations and train partners. Responsibilities include daily team meetings, analyzing technical issues, ensuring quality checks, and conducting customer training. Ideal candidates should have strong organizational skills and a commitment to delivering excellent consulting services. This role offers opportunities for growth and coordination with senior management.
#J-18808-Ljbffr
$108k-160k yearly est. 5d ago
Supervisor, Operations I - ABF Freight
Arcbest 4.4
Service supervisor job in Fontana, CA
The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.
Responsibilities
Other duties and projects, as assigned.
Assign job tasks to all workers according to unloading and loading schedules.
Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
Provide a clean, safe working environment for all personnel and visiting customers.
Provide positive and constructive feedback to employees.
Maintain a positive attitude in a highly intense environment.
Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
Work in a team setting to accomplish department goals.
Foster safe handling, loading, unloading, and storage of hazardous materials.
Requirements
Education:
* High School Diploma / GED, preferred
* Bachelor's degree preferred but not required. Experience may be used in place of education.
Experience:
* 2 years leadership experience, preferred
* Transportation experience preferred but not required.
Computer Skills:
* General computer knowledge, preferred
Additional Requirements:
General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
Excellent communication, leadership, and conflict resolution skills, required
Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
This position is in a dock environment with exposure to varied weather conditions and noise.
Competencies:
Decision Making and Critical Thinking
Initiative
Managing Multiple Priorities
Process Management
Service Center Operation and Maintenance
Transportation Safety
Taking Ownership
Results Orientation
Benefits
Competitive Wages
Excellent health, dental, and vision benefits
Opportunity to participate in a company sponsored 401K
Vacation eligibility during the first year!
Other Details
Work Hours:
* Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.
Travel Requirements:
* Minimal (0-25%)
Compensation:
* This is a salary position paid biweekly.
* Variable compensation is included.
About Us
ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
In accordance with the California Equal Pay for Equal Work Act, the starting pay for this position ranges between $71,000.00 and $84,500.00 annually but will be negotiated at the time of offer DOE.
$71k-84.5k yearly 7d ago
Senior Property Underwriter & Team Lead
AXA Group 4.9
Service supervisor job in Los Angeles, CA
A leading insurance firm is seeking a Senior Underwriter - Team Lead for their Property division in California. The successful candidate will evaluate complex property insurance risks and lead a regional property team. You will collaborate with brokers and clients to develop tailored insurance solutions and ensure adherence to underwriting guidelines. Strong analytical skills, leadership experience, and effective communication are essential for success in this fast-paced environment. The role offers a competitive salary and opportunities for professional growth.
#J-18808-Ljbffr
$107k-141k yearly est. 5d ago
Inventory Supervisor
Manufacturing/Crating
Service supervisor job in Anaheim, CA
Inventory Supervisor in a fast-paced manufacturing environment, responsible for kit pulls, ordering materials, experience in MRP, cycle counts, KPI's and managing a stock room.
self-starter
problem solver
computer and communication skills a must
$40k-61k yearly est. 4d ago
Transportation Hydraulics Team Lead
HDR, Inc. 4.7
Service supervisor job in Irvine, CA
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' *********************************
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Transportation Hydraulics Team Lead, we'll count on you to:
Lead the drainage engineering on large scale highway and multi-modal projects for public transportation clients throughout the Southern California Region
Assist in preparing proposals for marketing pursuits
Prepare scope and fees for drainage tasks
Supervise and mentor younger engineers
Lead the development of hydraulic and hydrologic modeling; stormwater collection systems modeling and design
Collect, assimilate, and present data in reports, memos and public forums
Production of design calculations and technical reports; and lead preparation of engineering plans and specifications for design of detention facilities, storm drains, flood control facilities, and other hydraulic structures.
Will work independently as well as lead groups of medium to large teams of professionals and technicians to deliver project deliverables dependent on project/task.
Will be primarily involved in highway drainage design, plans production, drainage analysis and documentation, water quality BMP sizing, and stormwater management design & permitting for Caltrans, Metro, OCTA, SBCTA, Municipal clients and agencies throughout Southern California, but there will be opportunities to lead the drainage design on railroad, aviation and maritime projects as well. #LI-JF1
Keywords: Transportation Hydraulics Team Lead, detention facilities, storm drains, flood control facilities, hydraulic structures, hydraulic and hydrologic modeling; stormwater collection systems, drainage engineering
Required Qualifications
Bachelor's degree or equivalent experience
A minimum of 10 years experience
Professional registration, license or certification may be required based on role
Strong communication and listening skills
Ability to handle multiple assignments
Good leadership and organizational skills
An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
$87k-119k yearly est. 5d ago
Supervisor, Organ Surgical Services
Onelegacy Brand 4.1
Service supervisor job in Azusa, CA
Join Us in Transforming Lives Every Day
At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.
Job Type: Full-time, Exempt
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Work Setting: In-person
Location: Employee may be assigned to a base office in Azusa, CA.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Summary of Functions:
The Supervisor, Organ Surgical Services, is responsible for the supervision of the day-to-day organ recovery operations including staffing logistics, case logistics, and the recovery of organs. Provides instructions to staff on the recovery efforts to ensure all organs recovered follow the specifications and guidelines by both OneLegacy and OPTN. Ensures all staff are trained and have the necessary equipment, tools, and supplies for performing the various types of organ recoveries. The supervisor performs all duties and responsibilities in compliance with OneLegacy policies and procedures, the standards and regulations as outlined by the OneLegacy, CMS, UNOS, OPTN and other applicable federal, state and local laws.
Under the guidance from the Manager of Organ Surgical Services (MORS), the Organ Recovery ServicesSupervisor (SORS) will be responsible for the Surgical Recovery Coordinators, Organ OR coordination, organ mechanical perfusion and research organ recovery, allocation of research organ and organ pathology. This position requires an advanced level of expertise and overall understanding of the surgical organ recoveries and transplantation process. Responsibilities include the following below.
Duties & Responsibilities:
Essential Job Functions:
1. Supports the organizations Mission, Vision, Initiatives and Core Values
2. Oversees the day-to-day organ recovery operations including but not limited to staffing activities and Organ recovery activities.
3. Provides direct supervision of the staff performing recoveries in-field or at a Onelegacy recovery facility.
4. Ensures staff are properly trained to perform all assigned tasks and functions.
5. Functions as a Supervisor on Call (24-hour shifts) withing Organ Recovery Services and provides staff with instructions and guidance to maximizing organ recovery opportunities and ensure the procedures and policy are being performed
6. Functions as a Surgical Recovery Coordinator during staffing shortages or high case volumes.
7. Performs both Annual competencies and General competencies for all surgical recovery coordinators.
8. Performs periodic in field evaluations and observations of SRC, PTC and RCC when on active organ OR recovery, both brain death and DCD donors.
9. Works collaboratively with Organ Recovery Services Manager to perform annual reviews of the surgical recovery coordinators.
10. Required to attend all General staff meetings, Leadership meetings and Department meetings deemed necessary by the Manager, Director, or CEO.
11. Represents OneLegacy at any local, regional, or national meetings
11. Works collaboratively with peers and leaders of other departments to improve communication and performance.
12. Audits the recovery process and provides staff with necessary feedback for improvement.
13. Ensures staff understand and comply with all recovery objectives, performance standards, and policies.
14. Ensures the facility maintenance and cleaning.
15. Ensures staff complete UKG/Timesheets Accurately and on time.
16. Provides staff in the moment coaching or mentoring to foster a teamwork environment.
17. Conducts monthly one on one with staff and performs annual reviews.
18. Assists with recruiting and interviewing new staff both internally and externally
Supervisor Responsibilities:
1. Oversight and supervision and training of Surgical Recovery Coordinators
a. Additional higher-level oversight and supervision of traveler surgical recovery coordinators when applicable.
2. Act as Surgical Recovery Resource on call:
a. 24 hours on call resource for surgical recovery coordinators including PTC and RCC when on an active OR
b. Create daily staffing model to ensure organ surgical services provides support for all active donor cases going to OR
c. Act as Surgical triage for issues regarding donor O.R. process, kidney perfusion, documentation, surgical damage, team huddles, and events in the O.R.
d. Participate in twice daily Donor Rounds
e. Participate in once daily O.R. Plan Rounds
3. Training
a. Didactic and practical hands-on training of new staff
b. Ongoing training of current staff
c. Review, revision, and development of training documents and competencies
4. Policy development
a. In partnership with the Manager of Organ Recovery Services, review and make recommendations for updates to all organ recovery service policies.
5. Required availability to act as expert Surgical Recovery Coordinator during surging donor cases at Azusa and donor hospitals, responsibilities to include.
a. Surgical Coordinator
b. Scrub Tech at ATRC or RTRC
c. Mechanical Perfusion of Organs
d. Recovery of research organs
e. Education and Training of external partners
6. Mechanical Perfusion
a. Develop and implement training program for SRCs to provide mechanical organ perfusion at either partner hospital O.R. or a OneLegacy facility.
7. Research Organ Allocation
a. Develop and implement training programs for allocation of research organs.
b. Ensure effective allocation, recovery, and distribution of research organs.
10. Reviews and audits Recovery Documentation.
Skills and Abilities:
1. Must have the ability to delegate, inspire and communicate effectively.
2. Excellent verbal and written communication
3. Strong interpersonal and problem-solving skills
4. Have a commitment to the organization.
5. Ability to coach and mentor staff in career growth.
Physical Environment/Working Conditions:
Location: Corporate office.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Job Qualifications and Requirements:
Education: Required to have one of the following:
Associate degree or higher education degree. Completion of a Certification Program such as: Emergency Medical Technician (EMT), Surgical Technologist (CST), Paramedic (NRP), Certified Nurse Assistant (CNA), Licensed Vocational Nurse (LVN), Registered Nurse (RN). Experience in allied health fields such as (physiology, anatomy, surgical technologist (scrub tech), EMT, ER Technologist, paramedic, pathology, or nursing). CEBT or CTBS Certifications is preferred but not required.
Experience: Two years of experience in tissue or organ recovery is required.
Certification & License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance. Required to have reliable automotive transportation.
Requirement: Employee must be able to pass a local government agency (coroner's office) background check.
Equipment: Reliable automotive transportation required.
Salary Range: $95,000 - $140,000
The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Benefits
Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents
19 days of PTO
2 Floating Holidays
10 Holidays
Life Insurance
Supplemental Life Insurance
Wellness Plans
Employee Assistance Program
Pet Insurance
Gym Onsite
Mileage Reimbursement to applicable positions
Tuition Reimbursement
Employee Referral Program
403b Retirement Plan with an annual discretionary 8% Employer contribution
School Loan Forgiveness
$45k-68k yearly est. 31d ago
Field Service Supervisor (Dock/Door Foreman)
National Equipment & Service Corporation 3.5
Service supervisor job in Irvine, CA
Who We Are
National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry.
Why NES
At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees!
What the Role is
The Field ServiceSupervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field ServiceSupervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards.
Key Responsibilities:
In-Field Oversight:
Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies.
Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment.
Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed.
Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations.
Training:
Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction.
Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets.
Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future.
Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles.
Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field.
Customer Engagement:
Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings.
Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems.
Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience.
Required Qualifications:
Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems.
Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad.
Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects.
Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance.
Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction.
Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site.
Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians.
Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget.
Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field.
Driver's License: Valid Driver's License with a clean driving record.
Additional Qualifications (desired, but not required):
Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications.
Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work.
Advanced Leadership Training: Formal training or certification in leadership, team development, or project management.
Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment.
Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives.
Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base.
Work Environment:
Work in various environments, including warehouses and outdoor customer locations.
Use of personal protective equipment (PPE) is required for safety.
Travel Requirements:
Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence.
Benefits:
Health:
Medical/Dental/Vision (50% employer contribution for Medical)
Additional Insurances: Life, Critical Illness, Accident, etc.
Free Employee Assistance Program
Financial:
Weekly Paychecks
Overtime Opportunities
Annual Performance and Compensation Reviews
Quarterly celebrations and rewards
Bonus program based on team goals and field sales
401(k)
Time Off:
2 weeks dedicated Vacation Time
5 days dedicated Sick Time
7 Paid Holidays
Safety:
All necessary PPE provided on day one
Personalized OSHA-compliant fire-rated uniforms
Aerial Lift and Forklift Certification
OSHA certifications
First Aid / CPR / BLS
Employee Development:
Comprehensive paid training program
Opportunities for growth and internal advancement
Tuition Reimbursement
Tools and Equipment:
Company-branded gear
iPhone and iPad
Fully equipped vehicle with welder, tools, and equipment
Fuel and maintenance card
Equal Opportunity Employment:
NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
$47k-73k yearly est. 60d+ ago
Supervisor, Creative Services
Knott's Berry Farm 4.1
Service supervisor job in Buena Park, CA
Supervises and leads the department's Associates through phases such as design, development, manufacturing, maintaining and repairing the park's permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programing for seasonal events The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team.
Salary Details: $68,640 / yr - $80,000 / yr
Responsibilities:
Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays.
Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly.
Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential.
Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments.
Lead inventory management efforts, control and storage of decor and display elements.
Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions.
Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others.
Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines.
Qualifications:
Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred.
At least 6-8 years of related work experience preferred.
At least 3-5 years of prior supervisory/management experience required.
Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various adobe or equivalent design programs.
Must be able to work nights, weekends, and holidays based on business needs.
$68.6k-80k yearly 2d ago
Supervisor, Adult Day Services
Easterseals Southern California 4.1
Service supervisor job in Riverside, CA
Empathy, compassion, respect, and trust
? Are these your values? If so, apply today! At ESSC these are our values too and they drive our passion to achieve our mission.
This position will monitor the day-to-day operation of the Riverside Adult Day Program. The Supervisor evaluates, and trains associates within scope of authority. In addition, the Supervisor will assist with planning of all aspects of service to achieve desired outcomes and assures services comply with person-centered service design and with all applicable internal and external oversight. Seeking a candidate that can work collaboratively with Program Directors and all service line associates to ensure delivery of high quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.
Position: Supervisor, Adult Day Services
Location: Riverside
Hours: Full-time - Monday-Friday - 8:00 am to 4:00 pm
Hourly Starting Pay Rate: $26.00 per hour
Additional Details: Driving required as needed and must have a clean DMV record
*We provide CPR/First Aid certification for Adult Day Services*
Excellent Monday through Friday work schedule. No weekends or evenings
Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc.
We offer a career path providing room to grow!
Great work culture & work/life balance
ESSC is the largest disability services organization in California and we have been operating for over 100 years! At ESSC, we value the uniqueness and dignity of our associates and their contributions to our organization. Join a team with an amazing work culture, career path, and great benefits for part and full-time positions.
Responsibilities
Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.
Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates growth and success. Ensures the proper completion of all required personnel documentation.
Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
Substitutes for direct service associates as needed.
Performs other duties as assigned.
Qualifications
Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster team work, effective monitoring, motivating, training, and mentoring of staff.
Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
Ability to develop associates and provide approved upon effective progressive discipline when necessary.
Ability to interpret and carry out written and/or oral instructions.
Ability to properly interpret and implement policies, procedures, and regulations.
Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.
Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and the electronic health records system.
Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.
Ability to resolve conflicts and remain calm and collective in stressful environment.
Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.
Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions.
Ability to travel locally with individuals who use the service to participate in activities related to the service.
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
Ability to pass post-offer medical examination and test for tuberculosis.
Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver's license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.
Must pass all drug testing required by ESSC.
EDUCATION:
Bachelor's degree in Human Services or related field preferred.
Possess and maintain valid CPR and First Aid Certifications.
Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.).
EXPERIENCE:
Four (4) years of work experience in related field is preferred, including some supervisory experience.
Or the combination of experience, education, and training to perform the job successfully.
$26 hourly Auto-Apply 21d ago
Field Service Supervisor
Nikkiso Cryogenic Industries
Service supervisor job in Irvine, CA
Nikkiso Clean Energy & Industrial Gases (CE&IG) is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the LH2, LNG and industrial gases industries. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over USD 1.2B in annual revenue, 8,000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.
Job Overview
The successful candidate will join our field service operation that covers an installed base of over 200 cryogenic expander - compressor /expander globally.
This position will lead installation, commissioning, maintenance and troubleshooting activities for our customers in the region and around the world. This is a lead field service adviser role that will supervise customer personnel whilst directing installations, start-ups, commissioning and major overhauls.
Responsibilities
Act as the site adviser to guide and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of cryogenic expander - compressor.
Advise service representatives to take corrective action for equipment performance problems and troubleshooting activities.
Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
Work with Aftermarket and Service departments to meet customer demands for spares parts, retrofits, service contracts and new equipment.
Produce comprehensive service reports and present these back to Aftermarket and Service Managers in product company and the customer.
Contribute new ideas to enhance company service and overall customer experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Mechanical Engineering degree or equivalent mechanical apprenticeship and several years' experience in the field of turbomachinery. Experience in air separation plants, and gas plants are plus.
Previous experience commissioning, overhauling, maintaining and repairing cryogenic expander - compressor.
A practical oriented engineer with both supervisory and hands on experience.
Previous experience writing comprehensive and detailed service reports.
A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
Willing and able to travel to customer sites throughout Middle East, North Africa etc.
Excellent command of the English language additional for this role. We are also seeking someone who is fluent in other languages
Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
Proficiency with MS Office in Word, Excel and MS Project.
Work Environment
This job operates in manufacturing and field construction environments. This role routinely utilizes the operation of various tools and machinery.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift and work with various materials and/or tools, as well as work and bend at different heights, in various temperatures, and be on feet for an extended period of time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
How much does a service supervisor earn in Ontario, CA?
The average service supervisor in Ontario, CA earns between $38,000 and $100,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Ontario, CA
$61,000
What are the biggest employers of Service Supervisors in Ontario, CA?
The biggest employers of Service Supervisors in Ontario, CA are: