Service supervisor jobs in Parma, OH - 561 jobs

At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we've built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth-both for our employees and the communities we serve. We are growing fast-and we're looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you're experienced and ready to make a measurable impact, this is your opportunity. Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance) What We Offer Competitive Compensation - Your expertise and performance deserve rewarding pay. A Strong, Supportive Team - Work in an environment that values your skills and fosters growth. Job Stability & Growth - Join a well-established company with long-term career opportunities. Commitment to Innovation - Work with a leadership team that embraces new ideas and continuous improvement. Comprehensive Benefits - We take care of our employees, offering industry-leading benefits and perks. Key Responsibilities: Leadership & Culture Lead, manage, and mentor a team of HVAC technicians Foster a culture of quality, accountability, and continuous improvement Revenue Growth & Strategy Drive division performance through goal-setting, reporting, and team development Collaborate with sales and marketing teams to increase service opportunities and customer retention Operational Excellence Partner with operations, dispatch, and customer service teams to streamline processes Improve efficiency through scheduling, workflow improvements, and technician performance tracking Technical Oversight Serve as the go-to expert on residential HVAC service and maintenance Stay current with industry standards, regulations, and emerging technologies Customer Satisfaction Ensure top-tier service quality and responsiveness Handle escalated customer concerns with professionalism and care Qualifications Minimum of 3-4 years of management experience in residential HVAC Proven HVAC installation experience in residential applications Ability to inspire and drive personal and professional growth among team members Dedication to providing homeowners with unmatched satisfaction Strong leadership skills and a history of achieving business goals Detail-oriented and skilled at multitasking Effective presentation skills and comfort speaking to groups Confident and decisive communication in a fast-paced, goal-driven environment Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint) Benefits & Perks: Medical, Dental, and Vision Insurance 401(K) Plan with company matching Paid Time Off & Holiday Plan Company-provided life & disability insurance Relocation assistance available for the right candidate Join Our Team! At Arco Home Services, we don't just offer jobs-we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

Title: Field Services Project Manager Schedule: M-F Duration: Permanent Must Have: Bachelor's degree in Chemistry, Environmental Engineering, or a related field. Equivalent experience will be considered. Minimum five years direct work experience in a project management capacity, including all aspects of process development and execution. Sales experience is a plus. Ability to provide technical proposals and price estimates for projects. Strong working knowledge/understanding of environmental and related regulations (RCRA, OSHA, DOT, etc.) is required. Working knowledge of various hazardous waste disposal technologies (incineration, wastewater treatment, landfill, fuel blending, etc.) Must possess the ability to work independently and in a team oriented, collaborative environment. Must be able to conform to shifting priorities, demands and timelines. Must possess and demonstrate the ability to grow and expand field service capabilities and meet our sales budget objectives. Must have the desire and ability to travel extensively (Day trips and up to 5 overnights a month) Day to day: Responsible for providing business plans, project plans, forecasting both revenue and expenses, and providing input to strategic planning in coordination with RIS, RTS, and RES. Develops and coordinates site safety plans, coordinates resources and project materials, and oversees on-site supervision for the completion of field work. Negotiates with other department managers for the acquisition of required personnel from within the Ross companies, when required. Coordinates billing and related activities with our RES accounting department, RES sales department, and our customers. Manages and coordinates field service activities between the customer and the Ross companies. Oversees supervision of internal and/or external labor on an as-needed basis to complete Field Service Projects. Serves as a technical advisor in the field, ensuring that materials are properly sampled, characterized, profiled, manifested, segregated, packaged, shipped, and to perform industrial services in a safe and compliant manner. Serves as liaison between the customer and the Ross companies: Builds relationships with vendors, customers and subcontractors to ensure work is performed effectively and within regulatory guidelines. Provides project proposals and estimates to the customer and/or RES for Field Service Projects. Provides technical support for the RES sales force including traveling to job sites, providing technical support for our customers, and providing customer based solutions grow our field service capabilities. Supervises and directs the work of the Field Service Project Coordinator including performance management, time management, goal setting, etc. Controls business expenses and maximizes project profitability. Works with RIS to coordinate Corrective Actions on our customer's waste receipts (special repackaging, box/tanker heel clean-outs). Wears personal protective equipment (PPE) as needed and in accordance with safety policies and procedures. Enters confined spaces as required and in accordance with safety policies and procedures. Works indoors and outdoors. Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.

Your Opportunity as the Associate Lead, Customer Commercialization The Customer Commercialization (CC) Team serves as a critical conduit between Brand Marketing, Brand Commercialization, and the Field Sales Team. In this position, you will own customer business planning to enable category and customer growth and represent customer strategies to key internal constituents. You will translate National Go to Market Strategies (GTMS) into customer specific activation and incorporate SBA targets into customer level quotas and budgets. You will directly support the Grocery East Account teams. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Run Customer & JMS Business Planning Develop and communicate customer roles and strategies within the Strategic Business Area (SBA) Coordinate with internal functions to drive the customer planning process Lead key customer planning activities internally - line reviews, innovation meetings, Joint Business Planning (JBP) and Top-to-Top meetings Assist customer teams with Customer Strategic Plan build, roll-up and review Execute against plan and monitor results against objectives (volume, spending, profit) Tailor business drivers to meet customer key initiatives and growth drivers Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans Validate assumptions against key metrics (ROI, on strategy, etc) Coordinate with necessary internal functions (Brand Commercialization, Revenue Growth Management, Customer Finance, Demand Planning, Customer Logistics, etc) to support key customer initiatives Develop customer plans, budgets, and profit goals tied to JBP Own final approval of customer specific plan Work with Post Event Analytics/Sales Analyst to validate inputs and assumptions Track progress against customer plan, supporting identification & action planning for risk and opportunity The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor's degree 3+ years of CPG experience Customer / sales facing experience Proficiency in Microsoft Office Proficiency in Spotfire, CAS or similar platforms Demonstrated ability to build relationships with cross-functional partners to drive business results Demonstrated understanding of customer strategies and retail environment Additional skills and experience that we think would make someone successful in this role (not rquired): Prior experience and demonstrated understanding of an accrual-based trade system Prior experience in other commercial areas including Sales, Marketing, Category Leadership, etc Experience/interactions with Grocery retail Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies. Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email. Obtain feedback from customers regarding product and service performance. Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. Perform annual performance reviews of all CS reps. Collaborate with other departments to resolve complex issues and improve processes. Must be a team player with excellent communication skills. Handle daily invoicing. Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. Run ERP system reports and work closely with the finance department for credits and setting up new accounts. Handle escalated customer issues with professionalism and resolution-focused communication. Maintain and update accounts in the ERP system. Prepare and present reports on team performance, customer satisfaction, and service trends. Monitor performance metrics, call quality and response times to ensure service excellence. Foster a positive and customer-centric culture within the team. Supervise, train, and mentor a team of customer service representatives. Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

Your story. Our mission. A perfect match. Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives-with compassion and respect-we ultimately empower them to take steps towards a healthier future. The Pay: Salary Pay: $$54,200 -$$67,700 an annually- (Depending on experience, license, knowledge and education). Essential Functions Provides direct supervision to assigned staff, including by not limited to: guidance and direction of assigned work, assist in hiring of new staff, training, motivating, and evaluating personnel, provide or coordinate staff training, work with employees to correct deficiencies, and implement discipline procedures. Performs related administrative responsibilities; reviews and maintains monthly/quarterly related reports, records, and other documents; responds to emails and phone calls timely; attends and provides various trainings and meetings; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies and/or supportive services as necessary. Assures fiscal accountability of all assigned programs and services to include enhancement and maintenance of organizational and cross functional agency processes that impact and are impacted by assigned programming. Assists in the development of realistic budgets, assisting the Finance Department in assuring that assigned services are adequately documented and that billing requirements are met, working pro-actively to assure budget compliance, and taking immediate action to resolve fiscal problems should they occur. Exhibits and demands care and competence in managing agency resources. Develops detailed project plans and Logic Models to clearly define and monitor program goals and agency strategic initiatives. Adapts programs and services to enhance this agencies ability to serve the needs of the community. Ensures the integrity of program and service delivery, compliance and evaluation and moves to adapt programs/services as compliance standards change in an effective and efficient manner. Ensures compliance with internal standards and goals, all contract/grant specifications, as well as licensing, regulatory and accreditation standards including but not limited to ODJFS, ODE, County, Council on Accreditation, EAGLE Accreditation, NAEYC, SUTQ, State/County HMG, Medicaid, and ODMH. Ensures all Local, State, Federal and GAAP laws and regulations. Assumes a leadership role in the interpretation and support of agency policies (including HR, PR and Communications), implementation of industry best practice standards throughout assigned programs, aiding in the development/implementation of program outcome measures to ensure quality service implementation. Develops a therapeutic relationship with each client. Provides individual, group or family therapy as needed. Maintains on-going frequent contact with agency Care Manager assigned or with client's parents in order to keep them updated on progress and provides minor case management function if Care Manager is not assigned Assumes a strong advocacy role for clients and makes recommendations for clinical and support services needed upon discharge Effectively interface with and influence all levels of the agency and external organization. May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes. Maintains minimal productivity level and the confidentiality of client or collateral interaction within Agency defined standards. Maintains reliable attendance. Exhibits positivity, flexibility and a willingness to take on new responsibilities as requested or required. Demonstrates positive leadership, promote a team-based work environment and present the Agency in the most positive light with all internal and external contacts. Required Skills/Abilities: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions. Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins within and outside of the Agency. Knowledge of principles and processes for providing customer and personal services. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Computer literacy skills, including Windows applications, Microsoft Office Suite, and basic database usage, as well as moderate level typing and the ability to operate computerized office equipment. Strong critical thinking and communication skills to problem solve and interact verbally with staff, representatives from outside agencies and families. Ability to delegate, manage people, and evaluate staff and programs. Exceptional customer service skills as work is generally performed in an office setting. Excellent problem solving, time management, organizational skills and attention to detail. Performance/Physical Requirements : Work environment is based in the community and can include an agency office, school-based setting, childcare facilities or client's homes and consists of walking, standing, bending, stooping, lifting up to 30 lbs. and remaining in a stationary position 50% of the time. Works flexible hours, which can include days, evenings, and weekends, as desired to meet the needs of clients and the OhioGuidestone and is available for crisis management by phone. Must be able to drive frequently due to work varying work environments including agency office, school based, community-based locations which may include participant homes in various communities. Qualifications: Master's degree in Social Work or related training in Psychology or Counseling with an Ohio LISW-S or PCC-S required. LISW-S or PCC-S with 3 years post independent license experience preferred. Experience with Electronic Health Records (EHR), Evolv preferred. Must have a valid Ohio Driver's License with a safe driving record and valid insurance. Ability to take and pass a physical exam and drug screening. Employment is contingent upon clear results of a thorough background check. Benefits include: NEW higher pay rates Clear career ladder for development path in various roles Competitive medical benefits including options for employee, family or employee + children! Free CEU trainings 10 paid holidays; three are exchangeable Flexible work schedules to support work/life balance Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations 401(k) with employer match option Employment Assistance Program (EAP) Mileage reimbursement Free licensure supervision Recognition and rewards *Funding sources may require OhioGuidestone to hire an advanced degree. At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Warren, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math and cash handling. Previous supervisory experience in retail or customer service is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Part-time position with flexible hours based on store needs. Possibility of full-time in the future. Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the store in Warren or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Behavioral Health Services, the Supervisor, Behavioral Health Services will provide oversight and clinical direction for a team of treatment providers including counseling, case management and peer support professionals. The Supervisor, BH Services will provide exemplary clinical and administrative leadership, maintain professional demeanor in appearance and communication, and serve as an excellent representation of leadership and the organization. HOW YOU'LL SUCCEED * Supervise and oversee the daily objectives of the Behavioral Health Services team. * Provide oversight of service provision for a team of 12-15 staff members to ensure that the team delivers high quality and effective treatment to patients in a safe and healthy clinical environment. * Provide ongoing training, coaching, consultation and support to supervisees. * Utilize technology and performance metrics to monitor employee and team performance. * Provide ongoing assessment and monitoring of supervisees' individual performance, including clinical competencies, productivity, and adherence to policies and procedures. * Document staff progress in clinical supervision logs and performance reviews. * May provide clinical supervision to staff seeking independent licensure or supervisory designation, per the policies and practices of their licensing board. * Offer professional growth opportunities to supervisees and BH teams to enhance clinical functioning and continuous development. * Actively lead team meetings and process improvement initiatives to continuously improve work productivity, work flows and efficiency of the team. * Work effectively with teams to achieve mutual goals while encouraging individual contributions and responsibility. * Encourage your team's active engagement and participation in all staff meetings and trainings. * Serve as a role model for safe and effective crisis management by actively responding to crisis situations, adhering to agency emergency protocols, and educating staff on safety protocols and best practices for crisis intervention. * Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting. * Maintain high ethical standards and serve as a leader and role model in recognizing and resolving ethical dilemmas. * Ensure that clinicians operate within their scope of practice. * In consultation with the legal department, guide staff through activities involving the criminal justice/legal system. * Assist the Manager, Behavioral Health Services with program development. * Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews. * Monitor and ensure compliance with CARF, OHMAS and professional standards. * Maintain clear communication with referents and designated liaison persons. * Assist Manager, Behavioral Health Services with interviewing potential employees and onboarding new hires. * Comply with all agency policies and procedures. * Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy. * May be required to perform telehealth services as determined by Signature Health. * Produce accurate, timely and professional clinical documentation within scope of practice. * Complete compliance training provided by Signature Health and adhere to all compliance requirements. * Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * Master's Degree required. * Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required. * American Heart Association (AHA) Basic Life Support (BLS) certification required. * High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Floorcare Supervisor (Evenings) 5:00 PM - 1:00 AM | Valid Driver's License Required Looking for a leadership role where your floorcare skills actually matter? We're hiring a Floorcare Supervisor to lead our specialty services team and take ownership of high-quality floor care operations. If you take pride in your craft, lead by example, and enjoy working alongside your team - this could be a great fit. Why You'll Like Working Here Hands-on leadership role - you're part of the team Consistent evening schedule (5pm-1am) Work with a skilled, professional crew Opportunity to grow with a company that values quality and accountability You'll see the impact of your work every day What You'll Be Doing Lead and supervise specialty services staff on nightly jobs Perform and oversee floor care services including buffing, stripping, waxing, and carpet cleaning Inspect floors and carpets to ensure top-quality results Train and mentor team members on best practices Maintain equipment and manage supplies Ensure safety protocols and health regulations are followed Communicate professionally with clients and handle questions or concerns Work side-by-side with your team to complete jobs What We're Looking For Proven floorcare experience (required) Knowledge of floor care equipment and cleaning techniques Supervisory or lead experience preferred Strong attention to detail and organization Ability to communicate clearly with team members and clients Knowledge of safety practices for chemicals and equipment Valid, clean driver's license (required) Schedule Primary hours: 5:00 PM - 1:00 AM What We Offer Health Insurance Paid Training Paid Time Off Staff Appreciation Events Referral Bonuses 401k Uniforms Provided A team-focused culture that values YOU

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Warren, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required).

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Strong Internal Identified A strong internal candidate has been identified. Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE Working under general direction, the Business Office Supervisor reports to the director and assistant directors and is responsible for administrative, finance and business operations for the Animal Resource Center (ARC), to provide administrative support to the department. The business office supervisor will lead the other department assistants and will assist with overall financial operations in collaboration with the Administrative Manager. Duties include assistance with purchasing, billing, cost containment, cost accounting, balancing budget and weekly attendance review. This position is subject to compliance regulations of the Animal Welfare Act, Public Health Service Policy, AAALAC guidelines, the State of Ohio Veterinary Practice Act, Federal Drug Enforcement Administration regulatory guidelines, US Food and Drug Administration Center for Veterinary Medicine regulations and other applicable regulatory guidelines. The Animal Resource Center is an essential division to research conducted within Case Western Reserve University and specifically by the School of Medicine. ESSENTIAL FUNCTIONS * Independently address all account inquiries from financial authorized users, and other university departments related to account management, purchasing, billing, cost containment, cost accounting and budgeting. Provide administrative leadership for administrative operations in collaboration with the Assistant Director for ARC Operations. Has the authority to make exceptions to the policy under certain circumstances and escalate matters to the assistant director as required. (20%) * Supervise clerical and reception staff, ensuring a welcoming service center environment is provided to university staff and visitors. (15%) * Process complex and highly confidential information which includes department accounts, financials, and audit transactions to assure policy and regulatory compliance. Process the monthly close, auditing and follow up of accounts receivable. (10%) * Assist with the management of accounts payable functions, including P-card and Smart Cart transactions. Maintain accurate and up-to-date records for purchases and reconcile P-card statements. (8%) * Relay information on sensitive matters to constituents, external or within the university as the assistant liaison for the ARC with the School of Medicine and the university regarding any financial operations. (8%) * Assist in preparing budgets, reconcile monthly expense statements, budget analysis/ forecasting, expense reports. Will be responsible for submission of Travel and Expense reports. (6%) * Provide coverage of the operations for animal procurement. Facilitate communications between the principal investigators/ research staff, vendors, and university administration. Place orders with vendors. Create and maintain detailed records of over $100,000 monthly spend via software solutions. (6%) * Ensure the department maintains compliance to university policies and other regulatory guidelines regarding purchasing and inventory. (6%) * Coordinate and oversee the ARC employee Occupational Health Program which includes annual safety training, respirator training, TB and Rabies testing and Hearing Conservation. (8%) * Maintain confidential records which include department financials and personnel files. Weekly preparation and review of employee attendance data entry. (7%) NONESSENTIAL FUNCTIONS * Perform inventory census scanning and census reporting. Review census reports for errors and correct inventory issues. (2%) * Administer the receipt of control and prescription drugs from vendors. Verify and log drug ownership in accordance with Case Western Reserve University policy and federal regulations. Maintain drug security until drug is moved to proper holding location. (2%) * Perform other duties as assigned. (2%) CONTACTS Department: Continuous contact with the director, and Assistant Directors, ARC department assistants, training and compliance staff, clinical veterinarians, veterinary technicians, husbandry and facility managers, and animal care staff. University: Frequent contact with investigators and research staff, and department administrative staff. Regular contact with the School of Medicine Management Center including Finance and Planning staff, and with University Procurement and Distribution Services staff. External: Continuous contact with vendors Students: Infrequent contact. SUPERVISORY RESPONSIBILITY Supervision of 2 department assistant staff employees. Oversee general operations of clerical staff. QUALIFICATIONS Education and Experience: Bachelor's degree in accounting and prefer related experience; OR Associate's degree and 2 to 3 years of related experience OR High school education and 5 years of related experience. REQUIRED SKILLS * Knowledge of accounting principles and practices. Ability to use mathematics to solve problems. * Working knowledge of complex administrative practices and procedures. * Familiarity with animal research and general research protocols a plus. * Familiarity with animal research or related regulations and guidelines is preferred. * Professional and effective verbal and written communication skills. * Strong interpersonal skills: ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals outside the university. * Strong organization skills: ability to multi-task, prioritize, and meet deadlines. Must demonstrate time-management, efficiency and attention to detail and accuracy. * Excellent administrative skills: ability to maintain effective working relationships and address the potential and current needs of the department. * Ability to lead, train, work with, elicit cooperation from, and maintain awareness of communication and learning styles of individual staff members. * Ability and willingness to learn and apply new ideas, processes, policies, functions, etc. Must be highly motivated and a self-starter. Must demonstrate the ability and willingness to learn and become familiar with policies, regulations, procedures and practices within the ARC. * Ability to work effectively independently and collaboratively within a team. * Ability to work with sensitive information and maintain confidentiality. * Ability to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations. * Proven ability to follow-through on assigned projects and provide timely follow-up as needed. * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access), database applications for database management, and with internet navigation. Ability to learn and apply software programs and applications as needed. * Willingness to learn and utilize Artificial Intelligence (AI). * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors and customers face to face. WORKING CONDITIONS General office environment. The employee will perform repetitive motion using computer mouse and keyboard to type. Will conduct work in an animal research facility as needed. This position may have direct or indirect contact with animals, including rodents, rabbits, dogs, cats, pigs, sheep, goats, and non-human primates. This position may have direct contact with or have exposure to the following hazards: bloodborne pathogens, chemicals, infectious agents, select agents, radioactive materials, X-ray, human blood and tissue, animal blood and tissue, and formaldehyde. May be required to use personal protective equipment, including standard lab coat, gloves and safety glasses when appropriate. This position requires baseline evaluation of hearing and vision. This position may require the use of a respirator. This position may be required to drive or travel to satellite facilities at MetroHealth Medical Center and the VA Medical Center, as well as transport biohazardous waste including clinical samples, human blood or tissue, animals, contaminated equipment, etc. This position is subject to an FBI check and fingerprinting. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .

Title: Supervisor of Advocacy Services: Domestic Relations Court FLSA Status: Salary / Exempt Job Type: Full Time Compensation: $40,000-$50,000 annually Day Schedule: Monday - Friday Shift Schedule: 8:00am - 4:00pm On-Call Requirements: Yes SUPERVISOR OF ADVOCACY SERVICES About Us: Victim Assistance Program is one of the first victim services agencies in the United States, Victim Assistance Program (VAP) is committed to building upon the foundation established by our founder in 1972. We are continually evolving, advancing, and seeking innovative ways to assist victims of crime and trauma. If you are passionate about using your skills to help create a world where all victims are supported and healed, we invite you to consider joining our team. Position: Supervisor of Advocacy Services- Domestic Relations Court The Supervisor of Advocacy Services: Domestic Relations Court ensures victims receiving crisis and advocacy services, via phone, online, or in person, are provided with superior trauma-informed services from an advocate who is professional, trained, culturally competent, empathetic, compassionate, and resourceful. Key Responsibilities Provide ongoing leadership, training, and coaching to staff, volunteers, and interns Ensure direct reports are fulfilling their job descriptions, assigned tasks and/or projects Engage in all required staff meetings & trainings Assist advocates, volunteers, & interns with physical & psychological needs for themselves and/or clients Empower staff/interns to explore solutions to problems Develop, maintain, and foster relationships with key entities such as the Summit County Clerk of Court staff, Domestic Relations Court staff, Summit County Juvenile Court staff, and Summit County Sheriff Deputies Serve as the primary point of contact for the Victim Assistance Program (VAP) within the Summit County Domestic Relations Court Maintain knowledge of the state's current Safe at Home Program, Marsy's Law, as well as teen dating violence, domestic violence, anti-stalking protection order processes and other resources available to victims Ensure a safe, clean, healthy, and trauma-informed environment in the Children Who Witness Violence Drop-In Center by executing corrective actions in response to safety interventions, maintaining regular oversight of staff working in the room, and providing support to both staff and clients when necessary. Assist with the hiring and termination process of direct reports Assist peers in covering 24/7 on call supervisory responsibilities including debriefing staff/volunteers/interns Represent the agency by leading or assisting with collaborative projects, collaborative programs, meetings, trainings, or presentations upon request Communicate high profile cases & significant issues to supervisor as soon as possible 24/7 Maintain all licenses and certifications held Maintain and advance in NACP when applicable Adhere to MOUs with partnering agencies Respond within 30 minutes upon request to a scene Requirements Victim Assistance Program is committed to equipping our employees with the tools for success. We ask that you bring the following qualifications: A bachelor's degree in a related field (preferred) 1.5 years of social services experience is required Must reside within 25 miles of VAPs Main office Must possess a valid driver's license and reliable vehicle throughout the duration of employment Experience with working effectively and proactively with service providers, local, state, and federal entities The skills to oversee human resource and financial management matters Demonstrate a high level of emotional maturity and resilience in handling sensitive and challenging situations with compassion and professionalism Exhibit strong leadership qualities by taking initiative, engage in problem solving and critical thinking practices Ability to work in harmony with co-workers Communicate clearly, effectively, and timely Benefits Our facilities include an education and training space, a trauma-free room, and a fully equipped staff kitchen. We also offer a generous benefits package including: PTO Medical, Dental, and Vision coverage 100% Employer Paid Short-Term Disability Insurance Pet insurance Employee Assistance Program (EAP) Mileage reimbursement for work-related travel Bereavement 401(k) retirement plan with employer-matching contributions Things to Consider Before Applying At Victim Assistance Program, we want prospective employees to be fully aware of this work's potential physical and psychological impacts. As a Victim Advocate, you may be exposed to distressing sights, sounds, and situations, such as crime scenes, photos of abuse, and recordings of violent incidents. Additionally, some situations may involve potential physical risks from victims or aggressors.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented g RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video MAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR): Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met Oversee the execution of ad set and visual merchandising standards within the department Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner Participate in open and close procedures Serve as floor leader or manager-in-charge during absence of store managers Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: High school diploma or equivalent required with proficiency in Microsoft Office Experience in retail operations, cash handling, loss prevention, inventory control and merchandising Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role Professional appearance and demeanor with the ability to handle multiple customers and priorities at once Ability to execute corporate initiatives and drive world-class customer experiences Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Flexible Scheduled & Excellent Pay Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

BENEFITS AND SALARY: This position offers an hourly rate of $21 per hour AND a $2,000 Sign on Bonus for full time employees! At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care QUALIFICATIONS: Minimum Associate's Degree required. Bachelor's Degree in Psychology, Social Work, or related field preferred. AGENCY SUMMARY: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs. The program provides a safe, secure home-like setting where their path toward healing can begin. The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)-a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance Check out “Bellefaire JCB: Join Our Team” on Vimeo! RESPONSIBILITIES INCLUDE: Support and enhance direct care staff skills through positive and effective role modeling and training, ensuring consistent and quality service is delivered. Assist in administering childcare and client therapy programming. Provide recommendations for program enhancements as needed. Participate in Agency meetings including working with treatment team members and adjoining service providers for client assessment and recommendation for continued services. Maintain appropriate relations with other programs as well as other area providers. Assist in preparing timely reports and summaries on incidents, treatment progress, fire code regulations, etc. in accordance with established Agency policies and federal, state and local laws. Assist in inspecting and managing unit resources including monitoring potential safety hazards, cleanliness and organization, and ensuring adequate maintenance and supplies consistent with Agency policy/procedure. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

Supervisor, Care Transitions-Portage Medical Center - (2500033W) Description A Brief OverviewUnder direction of the Market Manager, Care Transitions and Rehab, the Supervisor of Care Transition will manage day to day operations of their site and/or area. The Supervisor will act in two capacities; the liaison between site and/or area leadership and the Care Transitions team and the content expert for all team clinical operations at their site (including TCC, PCN and SW). Supervisors will drive site specific metrics tied to Care Transitions including but not limited to NSOC, observation hours, length of stay, patient throughput, patient flow, readmission prevention efforts, follow up appointment obtainment and tracking as well as daily escalation of barriers. In addition, will focus on patient experience and staff engagement outcomes at their site and/or area. This role requires expert working knowledge of the roles and responsibilities of each team member and ability to be the content expert on all clinical operations for the Care Transitions team at their site and/or area. Collaborates with other disciplines at their site and/or area to maximum patient experience and throughput. What You Will DoDay to day oversight and support of the Care Transitions team (TCC and SW). Collaboration with physicians, homecare ambassadors, post-acute facility liaisons, UM, ACO/Population Health to ensure a smooth transition of care for patients while utilizing in-network providers. Focus on connection to our UH and JV network providers. Identifying trends, outliers, functional/technical needs, and improvement strategies to decrease length of stay and increase patient experience. Monitoring metrics to track performance of Care Transitions team and the selection of the right next site of care. Identifying and escalating barriers in collaboration with site specific leadership. Providing guidance/consultation/escalation to team regarding complex psychosocial and/or discharge planning issues/barriers. Regular meetings with local hospital and/or area leadership and other key stakeholders to review key metrics and team performance. Participation in hospital committees as assigned. Monitors regulatory compliance with CMS: DNA, IMM letters, audits, ABN, HINN LONC, etc. Coordinates activities to ensure patient's appeal rights under Notification of Hospital Appeal Rights. Including timely answers to KeyPro phone calls regarding appeals and guidance to team/patient/family regarding complex family appeals. Development of team; clinically and professionally by providing career development and coaching opportunities. Develops and maintains audit processes in alignment with CMS conditions of participation and UH specific policy. Develops and participates in special projects and system committees tied to Care Transitions metrics. Under the guidance of the Regional Manager, will conduct talent selection, provide operational and practice oversight, complete performance evaluations, provide a just culture during corrective action, and if needed complete team member termination for direct reports. Assists with recruitment, orientation, mentoring, on-boarding and connection of new staff to other professional colleagues. Oversight of guidelines, policies and processes specific to Care Transitions team. Coordinates daily schedule for Care Transitions team, ensuring coverage for patient care units/physician teams. Maintains competencies and licensure for staff members in collaboration with System Care Transitions Educator and Regional Manager. Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationBachelor's Degree from an accredited school of Social Work. (Required) or (ADN) Associate's Degree in Nursing or higher nursing degree (Required) Work Experience2+ years of clinical experiences (acute care and/or post-acute care management, case management or social work). (Required) and Hospital/Health agency experience. (Preferred) Knowledge, Skills, & Abilities Must exercise creativity and problem-solving skills with the ability to communicate effectively with both internal and external clients. (Required proficiency) Confident, motivated self-starter and demonstrate flexibility and initiative. (Required proficiency) Computer and reporting skills. (Required proficiency) Critical thinking and problem solving. (Required proficiency) Decisive judgement. (Required proficiency) Ability to multi-task and prioritize work. (Required proficiency) Works autonomously. (Required proficiency) Communicates effectively with persons of various background (oral and written). (Required proficiency) Maintains clinical competency regarding health care delivery/case management/regulatory requirements. (Required proficiency) Leadership skills. (Required proficiency) Teaching skills. (Required proficiency) Maintains a calm, professional demeanor when dealing with internal and external contracts, customer focused, and ability to handle stress. (Required proficiency) Licenses and CertificationsRegistered Nurse (RN), Ohio and/or Multi State Compact License Upon Hire (Required) or Licensed Social Worker (LSW) in the State of Ohio Upon Hire (Required) or Licensed Independent Social Worker (LISW) in the State of Ohio Upon Hire (Required) or Licensed Independent Social Worker Supervisor (LISW-S) in the State of Ohio Upon Hire (Required) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently 50 lbs Carrying Frequently 50 lbs Pushing Frequently 50 lbs Pulling Frequently 50 lbs Climbing Occasionally 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-RavennaWork Locations: 6847 N Chestnut St 6847 N Chestnut St Ravenna 44266Job: Nurse - Non-Direct Patient CareOrganization: UHHS_Care_TransitionsSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Jan 7, 2026, 5:01:00 AM

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Warren, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required).

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the RN Site Manager, the Supervisor, Nursing Addiction and Primary Care Services will provide oversight, direction, and leadership to the Addiction and Primary Care teams, while ensuring exceptional, safe, integrated, evidence-based care delivery for patients and families. The Nursing Supervisor will champion the implementation of policies and procedures in conjunction with leading the Nursing Team members at their designated site. The Supervisor, Nursing Addiction and Primary Care Services drives initiatives that contribute to patient access, engagement, and positive clinical outcomes. HOW YOU'LL SUCCEED Effectively supervise and oversee the daily objectives of the Addiction and Primary Care Services nursing teams including, but not limited to, providing evidenced based quality care, ensuring patient's timely access to services, staff productivity, efficient, ongoing communication with treatment team members, and thorough documentation. •Oversees team member's individual performance including ongoing coaching, development, and meeting objectives through the annual review process. Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team. Support the Nursing Operation Directors in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidenced based patient care delivery model, care coordination, and quality improvement efforts. Support the Nursing Operation Directors in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care. Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence based practice. Participate in recruitment and retention activities. Assist team with patient care as needed, modeling and driving clinical excellence. Plan, execute and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs. Coordinate and meet patient care needs within department, across organizational service lines and with community partners. Participate in peer review activities and provide feedback to the staff to foster growth in their role and department. Utilize reporting tools and communicate findings to the nursing leadership team and work together to formulate next steps needed for improvements. Requirements KNOWLEDGE & EXPERIENCE Bachelor Degree in Nursing preferred. Valid unencumbered RN license in the state of Ohio required. 3+ years of experience in an ambulatory, acute, residential or inpatient psychiatry preferred. 2+ years of nursing supervisory experience in healthcare preferred. American Heart Association (AHA) Basic Life Support (BLS) certification required. Excellent written and verbal communication skills Proficiency in Microsoft Office products WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.