Service supervisor jobs in Plantation, FL

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

About the Company Summary Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and responsiveness. Provides direction to a multi-disciplinary, multi-skilled workforce to ensure that services and outcomes comply with standards established by various accrediting licensing, other regulatory agencies and the Jackson Health System. Exercises shared responsibility for the development and maintenance of effective working relationships with all disciplines responsible for the provision of service to customers in the areas of Sterile Processing while conducting business in an ethical manner and respecting customer's rights. About the Role The Manager retains the authority to hire, complete performance evaluations, discipline and terminate staff under their direct supervision in accordance with applicable policies and procedures. The incumbent may assist and act in a confidential capacity to help manage, formulate, determine and effectuate management process and policies. The incumbent may attend management meetings and may be involved directly or indirectly in the decision making process around confidential management decisions. Position requires exercise of independent judgment. Responsibilities Promotes a strong customer service orientation within the Central Sterile Services including development and implementation of customer-focused systems, processes and behaviors. Establishes systems of accountability for clinical, clerical and support personnel to ensure that customer needs are assessed accurately and serviced in a timely fashion. Develops and maintains effective working relationships with all other disciplines responsible for the provision of service to customers in the Central Sterile Services. Provides leadership by developing, communicating, implementing and evaluating the mission, goals and objectives of the Central Sterile Services. Ensures that unit specific goals and objectives are consistent with those of the Division, Medical Staff and the Public Health Trust. Demonstrates vision and initiative in directing all aspects of the Sterile Services. Is aware of changes that affect the Central Sterile Services and takes action, as appropriate, to ensure future success for the Central Sterile Services and the Public Health Trust. Acts as a role model for employees and customers by demonstrating exemplary personal and professional attributes consistent with organizational philosophies. Analyzes situations and arrives at conclusions which serve the best interests of Central Sterile Services and the Jackson Health System. Develops, communicates, implements and evaluates an on-going Performance Improvement plan for the Central Sterile Services consistent with the philosophy of the Executive Performance Improvement Council (EPIC) and the Central Sterile Services Performance Improvement Council. Ensures that unit specific Performance Improvement plans are consistent with those of the Division, Medical Staff and the Public Health Trust. Ensures that Performance Improvement plans are interdepartmental and interdisciplinary and include components which increase customer satisfaction, operating efficiencies and positive customer outcomes. Provides adequate time and resources so that personnel may participate in Performance Improvement activities. Demonstrates an empowering management style congruent with the performance and quality improvement philosophy of the Jackson Health System. Establishes and directs information management systems to obtain, collect, store, analyze, manage and disseminate information to continuously improve customer outcomes and individual Central Sterile Services performance. Communicates organizational policies and procedures effectively. Assumes primary responsibility for ensuring that the Central Sterile Services and the Public Health Trust are kept informed about clinical, administrative and environmental issues and their effect and/or impact on the institution. Ensures that information processes are appropriate for the Central Sterile Services and compatible with internal and external information systems and standards. Uses and analyzes appropriate technology and systems in assessing and conveying information. Recruits, retains, evaluates and motivates staff necessary to implement the goals, objectives and responsibilities of the Central Sterile Services. Implements and ensures compliance with job performance standards to assess staff competencies. Provides leadership for staff development and ensures staff participation in appropriate orientation, training courses and mandatory educational programs to maintain competency in job skills, knowledge, equipment usage and safe work practices. Maintains a working knowledge of laws, policies, procedures and collective bargaining agreements impacting upon employees in the Central Sterile Services. Ensures appropriate staffing mix to meet the needs of the Central Sterile Services. Facilitates employee empowerment and encourages employee participation. Delegates tasks while retaining accountability for outcomes. Enforces Public Health Trust personnel policies fairly and consistently and takes progressive disciplinary action for just cause. Plans, administers and uses staff, materials and unit facilities appropriately to meet budgetary objectives of the Central Sterile Services. Understands budget development and reimbursement procedures; develops and implements strategies to maintain or increase revenues while controlling expenses. Participates with other members of management in developing, implementing and evaluating programs and policies related to the determination, allocation and control of fiscal, human, materiel and informational resources for the Central Sterile Services. Understands and utilizes Jackson Health System's fiscal management tools effectively. Develops and manages an Emergency Preparedness Plan consistent with Public Health Trust and community-wide emergency preparedness efforts. Participates with the Medical staff and other disciplines responsible for patient care to develop, implement, monitor and evaluate appropriate clinical care to meet the needs of the patients within the Central Sterile Services. Ensures staff's participation in an effective and efficient case management system for the Central Sterile Services. Provides for an effective patient and family education program to meet the needs of the Central Sterile Services. Maintains a working knowledge and understanding of managed care as well as Public Health Trust, local, and national health care delivery systems and ensures that Central Sterile Services operates within applicable guidelines. Ensures that staff provides for continuity of care, early discharge planning and effective utilization of Public Health Trust and community resources. Maintains current knowledge of County, State and Federal guidelines/requirements as they apply to job duties, licenses and certification to ensure the Central Sterile Services compliance with regulatory agencies. Performs all other related job duties as assigned. Qualifications Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM, or other CSS related certification is required. Generally requires 7 to 10 years of related experience. Leadership experience is required. High School is required. Bachelor's degree in related field is strongly

Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists. DUTIES & RESPONSIBILITIES Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation. Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold. Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services. Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs. Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads. Provide category related subject matter expertise when necessary. Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans. Develop Strategic Supplier Relationship Management programs. Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management). Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas. Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies. Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders. Conduct testing as per NCLH's standard operating process. Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience. EXPERIENCE Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience. 2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus. COMPETENCIES/SKILLS Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP. Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions. Ability to develop category and sourcing strategies by identifying areas of opportunity. Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams. Experience managing and maintaining strong supplier relationships. Strong leadership presence and negotiation/contract management experience. Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis. Strong interpersonal and management capabilities. Must have strong organizational skills. Strong problem solving, analytical and report summation, and conflict resolution skills. Ability to apply change management and consulting skills/knowledge and expertise. Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred. Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include: Personally, performing service calls as needed; while, Managing technicians as they are hired and join the team. COMPANY BACKGROUND/CULTURE Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality. SUMMARY Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence. The Commercial HVAC/R Service Manager will be responsible for overseeing the daily activities of the service department. Core duties include managing service technicians, ensuring a high standard of customer satisfaction, coordinating service schedules, and driving both operational and financial performance within the department. The manager will serve as a crucial link between customers, technicians, and company leadership, ensuring that all service work is performed safely, efficiently, and meets the company's quality expectations. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include: Personally, performing service calls as needed; while, Managing technicians as they are hired and join the team. As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time. To perform this job satisfactorily, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: STAFF MANAGEMENT: Recruit, train, mentor, and supervise a team of commercial HVAC/R service technicians and support staff. Monitor their performance, evaluate training needs, and foster a productive work environment. Conduct regular performance reviews, provide feedback, and facilitate ongoing professional development for team members. OPERATIONS OVERSIGHT: Direct daily operations, including scheduling service calls and coordinating with dispatch. Ensure all repairs and installations are completed accurately, efficiently and on time. Self-perform service work as needed. Track key performance indicators (KPIs) and implement strategies for continuous improvement. Collaborate with sales and installation teams to support business growth and ensure smooth project transitions. SAFETY AND COMPLIANCE: Ensure all work complies with relevant safety and environmental regulations, building codes, and company policies. FINANCIAL MANAGEMENT: Manage departmental budgets, oversee parts of inventory, approve quotes, and manage payroll and timekeeping for the service team. Manage inventory of parts, tools, and equipment, including ordering and tracking usage. PERFORMANCE ANALYSIS: Monitor and maintain high levels of customer satisfaction through effective communication and problem resolution. Prepare and review service reports, invoices, and related documentation for accuracy and completeness and provide to company management team. CUSTOMER RELATIONS: Service as a representative to manage customer accounts, handle inquiries, resolve issues, and ensure high levels of customer satisfaction. Handle escalated customer concerns and resolve complex service issues. KNOWLEDGE, SKILLS, ABILITY: High school diploma or GED required. Associate or bachelor's degree in HVAC/R, business, or related field preferred. Bilingual English/Spanish (read, write, and speak) 5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role. Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures. Valid EPA section 608 certification Excellent leadership, communication, and customer service skills. Proficient in scheduling software, Microsoft Office Suite, and service reporting tools. Proficiency in reading schematics, work plans, and wiring diagrams. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership. ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS: Candidates must have a valid driver's license. All prospective employees must pass a background check. General office environment, except when on commercial and residential project site when one could encounter environmental/atmospheric conditions. Occasional evening/weekend work may be required to support emergency calls or resolve urgent issues. Physical requirements may include standing, walking, and lifting up to 50 lbs. BENEFITS Medical, dental, vision, and other ancillary voluntary insurance products available PTO Holiday Pay 401K available All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen. Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.

We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems. Primary Responsibilities Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops. Oversee inventory management, including vehicles, parts, tools, and service equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program. Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred). Experience 10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity. Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business. Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of plumbing and mechanical systems, piping materials, and related components. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Work Location: In person

Service Manager - Electrical Construction Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian Service Manager - Electrical Construction Location: Boca Raton, FL Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance. This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence. What You'll Do Lead, train, and support a team of electrical service technicians Plan and schedule service projects to meet client needs and deadlines Diagnose and troubleshoot complex electrical systems and components Ensure all work complies with safety regulations, codes, and company standards Maintain client relationships through communication, responsiveness, and service excellence Manage budgets, track performance metrics, and control operational costs Oversee tools, inventory, and equipment maintenance Conduct safety meetings, field inspections, and staff evaluations What You'll Bring Bachelor's degree in Electrical Engineering or related field (preferred) Master Electrician License or equivalent certification (preferred) Proven experience managing electrical service operations and field teams Strong leadership, communication, and organizational skills Knowledge of electrical codes, safety standards, and industry best practices Budgeting and project management experience Why Join Us Work with a reputable, growing company that values craftsmanship, safety, and integrity Lead a skilled, service-oriented team that takes pride in their work Competitive salary, comprehensive benefits, and career growth opportunities A professional culture that rewards innovation, accountability, and results If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect. Apply today and help power a culture of safety, reliability, and excellence. #ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers

Responsibilities Provide support to the General Manager in leading airport personnel in operational performance in a safe and efficient manner. To oversee all aspects of the ground operation and to oversee that all safety policies and procedures are adhered to. * Provide Superior Operational Support: Ensure operational support by communicating with upper management to provide maximum operational performance while minimizing customer impact. * Build and Maintain Excellent Ramp Service Team: Assemble an exceptional team of employees by training and mentoring on Spirit's policies and procedures. * Ensure adequate staffing levels in all areas relating to daily flight schedule and adjust during irregular operations. * Create a work culture that rewards teamwork and cooperation. Align team goals with those of the organization. * Preserve Excellent Ramp Service: Provide exceptional ramp service in a respectful manner by managing teams, processes, and polices while ensuring a safe and timely operation. * Maintain Detailed Reporting Accuracy: Ensure safe and reliable equipment by communicating with the GSE vendor. Provide precise reporting on APU usage. Convey operational staffing needs to TSA. * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments) Qualifications * Bachelor's Degree or equivalent experience. * Thorough knowledge of ticketing, reservations, gate, ramp, and operational functions. * Required current valid Florida driver's license. * FAA, airport, and/or Customs identification, seals, and, authorizations preferred. * Frequently stands, walks, sits, and uses eye/hand coordination. * Must be able to lift 100 pounds on a regular basis. * Knowledge of Microsoft Office including Outlook, Word, and Excel. * Needed to work nights, weekends, and holidays. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Roles & Responsibilities * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Base Salary Range: $90,000 - $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews. * Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends. * Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned. * Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks * Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes individual and team performance through communication. * Maintains operational consistency and quickly identifies and resolves trouble spots. * Strives to make meaningful and challenging contributions to the betterment of the Patient Services department. * Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative. * Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members. * Effectively make sound decisions and manage diverse personalities with skill. * Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems Skills & Requirements: * Bachelor's Degree preferred. * 4+ years of previous healthcare, customer service, and call center supervisory experience. * Strong critical thinking, analytical, and problem-solving skills. * Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs). * Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations. * Proven ability to work effectively within a team to create a positive work environment. * A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment. * Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint. * High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems. * Excellent communication (Verbal/Written) and interpersonal skills #LI-LM1 #REMOTE

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members. Essential Duties & Responsibilities: Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists Proactively monitoring the optimization of patient flows and cycle time Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable Contribute to development or enhancement or operational and recovery procedures, policies, and tools Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training Provides feedback coaching and training to team members Maintain daily/monthly employee schedules Reconcile of daily revenue cycle patient collection, document, and maintain journal entries Effectively manage multiple projects and tasks Assist in the continual development of RAYUS' systems and processes Attends administrative meetings and participates in committees as requested Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply Uphold the RAYUS Values

We have an exciting opportunity to join our team as a Customer Service Team Supervisor. Coordinate all aspects of charge submission, coding review, accounts receivable, authorizations, or customer service and assigned work queues. Provide financial and/or operational analyses and reports, and audit current procedures to monitor and improve efficiency of operations. Review and advise physicians and staff with regard to local and national coding and reimbursement policies. Work with patients and guarantors to clarify financial responsibilities. Job Responsibilities: Perform other duties as needed. Manage a team responsible for performing important revenue cycle functions. Monitor reports and work queues, ensuring charge submission and accounts receivable follow-up is occurring on a timely basis. Identify issues and suggest improvements and available tools to physicians and admin support staff to address issues. Escalate issues as needed to practice and FGP Leadership. Interact with vendors as it relates to billing and collections. Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely. Act as a resource to front end practice staff to identify gaps in clearance processes. Review and respond to practice, physician, and patient inquiries following CBO guidelines. Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies. Educate physicians, staff, and management on new policies and changes to existing policies. Collaborate with coders to understand CPT and ICD-10 manuals, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures. Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality. Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services. Meet CBO quality and productivity targets. Review practice Action Plans and/or reports on a timely basis. Analyze issues to identify trends in denial rates to focus improvement initiatives on, and charges that requires action. May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information. Take initiative to teach and share new information and provide constructive feedback; Communicate delays and workqueue issues to management daily. Work with practice operations to implement changes to improve revenue where necessary. Ensure timely and accurate collection, preparation, and verification of billing information submitted to the outsourced billing service. Review billing collection and denial reports from the vendor and identify trends and recommend changes on how to improve issues. Serve as a liaison to the outside billing for questions, data request, and other inquiries. Review charge encounter forms for complete CPT code, ICD-10 code, and other required billing information on a daily basis. Compare coding to notes/documentation and communicate with providers to clarify errors. Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials. Identify denial trends and train staff accordingly to avoid in the future, emphasizing improvement of accurate charge capture. Develop supporting training documentation as needed with FGP management. Maintain current Certified Procedural Coder (CPC) certificate. Meet or exceed the accountabilities of the Billing Coordinator I and II, and serve as a role model and resource to entry-level team members. May assist with leading and coordinating all aspects of charge submission and accounts receivable in defined FGP(s) for other Billing Coordinators. Demonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. Provide feedback and contribute to employee performance reviews. Lead and collaborate with practice personnel and administration to implement change to practice operations where necessary. Serve as primary resource to physicians, staff, and management regarding local and national coding and reimbursement policies. Delegate, coordinate, and evaluate the charge submission and/or accounts receivable work of Billing Representatives or Billing coordinators in multiple groups. Communicate responsibilities and expected performance to staff. Determine and establish the explanation to complex claims, issues, and questions not covered by specific instructions or common practice. Review outstanding accounts receivable to maintain minimal level of open accounts. Compile statistical data as requested and reports data monthly to appropriate parties. Prepare reports and analyses to assist in identification of cash flow variances, physician referral patterns, physician volume, and any other issues identified by Management. Meet or exceed internal standards for accuracy and timeliness in charge documentation preparation and submission. Directly supervise billing employees, establish priorities, assign work, and follow up to ensure assignments are complete. Select, orient, and evaluate staff. Provide initial and ongoing guidance. Resolve employee issues and address procedure and performance related issues. Train staff and clearly explain proper work procedures and methods and office policy. Minimum Qualifications: Associates' degree with 1-3 years or a H.S. Diploma with 3 years work experience preferably in a Call Center or Medical billing/Healthcare setting. At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office. Ability to handle multiple tasks at once; good communication, interpersonal, and computer skills. Arrive on time for work and meetings. Ability to develop and maintain effective working relationships with staff and patients. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."

The Medical Care Services Supervisor is responsible for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provides ongoing Quality Improvement monitoring, ensures safe patient care, and ensures office staff is competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager. ESSENTIAL JOB RESPONSIBILITIES Management/Leadership: Understands and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution. Provide training, guidance and direction to staff ensuring staff perform duties efficiently, timely, and knowledgeably. Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment. Coordinate and participate in staff meetings and educational activities. Manage relationships with vendors, clearinghouses and payers, ensuring ongoing successful relationships. Oversee daily operations and ensure progress towards departmental goals. Communicate updated policies and procedures to staff. Ensure adequate staffing to support timely patient visits. Maintain open and effective communication with all staff levels. Post assignments and schedule for clinic. Review and authorize payroll and time-off request as needed. Ensure established inventory standards for all supplies and equipment. Resolve operational and personnel issues effectively. Ensure a safe environment for patients and staff. Respond to and resolve patient complaints. Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance with CR policies. Administrative Oversee charge capture and accuracy, including HEDIS and UDS reporting. Work closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission. Address escalated questions from clients/patients, staff and insurance companies. Oversee resolution of client/patient billing complaints and the client/patient statement process. Evaluate client/patient financial status and establish payment plans as needed. Ensure payments are submitted via BRINKS daily. Assist with collecting delinquent accounts and monitor payment compliance. Attend internal/external meetings as required. Quality Assurance/Compliance Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies. Prepare for and participate in inspections as required by regulatory agencies. Conduct quality assurance and record reviews for the medical program. Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Mediate disputes involving clients, patients, staff, and visitors. Prepare credentialing and recredentialing for providers. Support planning and implementation of performance improvement plans related to Joint Commission, ACHA and HRSA standard. Provide ongoing training to staff to ensure compliance with safety and quality care standards. Culture of Service: 3 C's Compassion Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, appropriate tone and body language. Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor). Competency Deliver services in accordance with established protocols and seek assistance when needed to ensure quality service. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. Prioritize customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided. Safety Practice and ensure proper hand washing per CDC guidelines. Understand and fulfill assigned roles in emergency code system and the Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. PHYSICAL REQUIREMENTS Frequent sitting, phone use, and computer work. Occasional walking, standing, bending, and driving. Work is performed in an office setting. Other Participate in health center developmental activities as requested. Perform other duties and special projects as assigned.

This position is primarily responsible for supervising collection, assignment, review, and completion of incoming birth tissue referrals, donor charts and donor records necessary to manufacture BioTissue products, or to allocate donor tissue outside the organization. The Supervisor is responsible for oversight of all Call Center functions, including ensuring receipt, tracking, and monitoring all ESP and Sharing Miracles donor referrals. They work closely with the Sr. Manager of Donor Eligibility and Logistics to facilitate donor charts for review and completion through the lifecycle of the donation process in the electronic donor management system. Supervises the day-to-day activities of the donor referral intake and donor screening process to ensure appropriate donor eligibility review of consent and Donor Risk Assessment Interviews and efficient throughput of information needed to determine final donor eligibility by the Medical Director. Supervises the administration of the Call Center Recorded Line as well as monitors and responds to Sharing Miracles voice mails and emails requesting call backs or seeking additional information regarding birth tissue donation. Assesses coordinators response time and metrics. Supervises the assignment of donor unique identifiers and contingent unique identifiers for ESP partners. Supervises Independent Contractor Donor Assessment Coordinators and BioTissue staff performing Call Center responsibilities including donor intake, donor screening and review and receipt of information necessary to support operations. Ensures accuracy and completeness of documentation in the electronic donor management system and preparation of donor charts for final donor eligibility determination. Ensures timely upload of critical documentation submitted by ESP's and internally. Works closely with the Sr. Manager of Donor Eligibility and Logistics and Medical Directors as necessary for donor screening and tissue suitability guidance based on BioTissue's exclusionary criteria, AATB and FDA standards, and other regulatory bodies. Assumes administrator on call duties to support front line staff performing donor intake and screening. Supports departmental operations through the writing of SOP's, forms and work instructions respective to all Call Center functions. Works closely with the Manager of Acquisition Services and Donation Coordinators to ensure streamlined operations and continuous communication regarding donor case status for all locally acquired donors. Supervises the initial review of donor acquisition records and assigns tasks to Donation Coordinators, as necessary. Provides feedback to the Manager regarding performance and accuracy of documentation. Assists the Sr. Manager of Donor Eligibility and Logistics with Independent Contractor Donor Assessment Coordinator's AI requests needed to complete donor charts and determine suitability. Updates donor case statuses and tracks completion of records to ensure efficient turnaround time for records to Donor Eligibility and Quality. Communicates clearly and effectively with Tissue Partners for understanding of requirements at the time of initial donor screening and trains Coordinators to those criteria. Facilitates training related to Donor Eligibility, Donor Screening, Informed Consent administration and completion of Donor Risk Assessment Interviews (DRAI). Serves as an SME for donor consent and DRAI completion, coordinating quarterly consent training with all staff performing that function on behalf of BioTissue in conjunction with the Manager of Partner and Community Education. Assists the Manager of Donor Development and Communication with Donor Aftercare services to include the preparation, tracking and routing of outcome letters and positive serology notification in conjunction with administrative support staff. Essential Duties & Responsibilities Strong skillset in good documentation practices, AATB, and FDA standards, as well as excellent interpersonal and communication skills. Supervises the electronic donor management system for completeness of each individual record with tracking and visibility for competition or routing task assignment for outstanding items or necessary corrections. Collaborates with Tissue Procurement Management for system enhancements, customizations and serves as a SME for the electronic donor management system and backup administrator as needed. Troubleshoot, problem solve and escalate cases as needed to ensure timely chart receipt for the determination of donor eligibility. Monitors and reports performance metrics and provides data and information necessary to support Tissue Procurement Leadership Communicates any non-conformances, errors or issues to Tissue Procurement Management. Identifies donors appropriate for donor allocation partner (DAP) placement at the time of donor screening, when applicable, for review and acceptance. Interacts with Tissue Procurement Management and Medical Directors as needed to support donor referrals, donor screening and operations. Supervises the initial chart review to maintain timely completion of all required fields and accuracy and completion of all required chart components, with adherence to BioTissue, AATB and FDA exclusionary criteria. Collaborates with the Sr. Manager of Donor Eligibility and Logistics to implement any changes and updates to the BioTissue exclusionary criteria under the Medical Advisory Committee, or changes of standards set forth by applicable regulatory bodies. Collaborates with the Sr. Manager of Donor Eligibility to compile performance data for internal procurement through Sharing Miracles for referrals, deferral rate, documentation error trends, chart submission turnaround time and corrections to ensure efficiencies in operations and identify areas of needed improvement. Supervises the receipt and documentation of laboratory results and requests corrections when needed from the laboratory. Responds to laboratory SSR's to ensure sample suitability and timely processing of samples. Supports and communicates to Tissue Procurement Management regarding non-conformances and errors resulting in non-payment for lab services. Participates in BioTissue events and meetings Operates with the highest level of integrity and ethical performance. The incumbent is expected to be present at BioTissue locations, where needed. May be required to work weekends and holidays and provide on call responsibilities to support operations May require domestic travel up to 5% of the time. Skills & Abilities Time Management Knowledge of good documentation practices (GDP) Interpersonal Communication Teamwork Strong Training Capabilities Adaptability to Changing Environments Accountability Professionalism & Communication Skills Conflict Resolution Problem Solving Process Improvement/Continuous Improvement Active Listening Detail oriented Organization Analytical Skills Emotional Intelligence Strong Work Ethic Position Expertise/Qualifications Requires 3-5 years of Tissue Banking or related experience Bachelor's Degree Preferred Current CTBS Certification or completion within 3 years of employment Physical Requirements Sedentary work that generally requires sitting and/or standing Ability to work in a fast paced environment while providing support and leadership in decision making The incumbent is expected to be present at BioTissue locations, where needed.

Job Description Patient Service Supervisor The Patient Service Supervisor - Food and Nutrition is responsible for overseeing the daily operations of the food and nutrition services team, ensuring the delivery of high-quality, nutritious, and safe meals to patients. This role includes supervising food service staff, ensuring compliance with healthcare regulations, and maintaining excellent patient satisfaction through effective communication, meal management, and coordination with dietary teams. The supervisor will work closely with the Food and Nutrition Manager to maintain standards for food safety, nutrition, and customer service. Key Responsibilities: Supervision and Team Leadership: Supervise, train, and lead a team of food service workers, including kitchen staff, diet aides, and meal delivery personnel. Schedule and assign daily duties, ensuring efficient workflow and adequate staffing levels. Provide performance feedback, conduct evaluations, and support team members in professional growth and development. Foster a positive and productive work environment that emphasizes teamwork and customer service. Meal Service and Patient Satisfaction: Oversee the timely preparation and delivery of patient meals according to prescribed diets, patient preferences, and nutrition guidelines. Ensure that meals are served at the proper temperature, portion size, and in an aesthetically pleasing manner. Respond to patient meal concerns, preferences, or feedback, working to resolve issues promptly and professionally. Collaborate with the dietitian or nutrition staff to address specific patient needs, including modifications for allergies, dietary restrictions, or preferences. Food Safety and Compliance: Ensure food service operations adhere to safety standards, including food storage, handling, and sanitation practices, in compliance with local, state, and federal regulations. Monitor and enforce food safety protocols, ensuring staff follow health and safety guidelines at all times. Participate in regular food safety inspections and audits, addressing any areas for improvement or non-compliance. Inventory Management and Ordering: Assist with inventory control, including the ordering of food supplies and ingredients needed for patient meal preparation. Track inventory levels, ensuring efficient use of supplies and minimizing waste. Maintain accurate records of food inventory and food service expenses. Collaboration with Dietitians and Healthcare Providers: Work closely with the dietary and clinical teams to ensure that patient meal plans align with nutritional needs, medical conditions, and therapeutic diets. Assist in the development and update of dietary menus, ensuring they meet the healthcare facility's nutritional standards and patient requirements. Review patient meal preferences and make adjustments as needed to ensure satisfaction and dietary compliance. Training and Development: Provide ongoing training to food service staff on customer service, food safety, and operational procedures. Ensure new staff members are properly oriented and trained in all aspects of patient meal service and food safety protocols. Stay current on trends in food and nutrition services, attending relevant training and workshops as necessary. Quality Control and Reporting: Monitor the quality of food service operations, including food preparation, meal delivery, and patient feedback. Generate and maintain reports on meal delivery performance, patient satisfaction, food safety audits, and inventory management. Identify areas for improvement and work with management to implement corrective actions to enhance food service quality and efficiency. Qualifications: Education and Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Food Service Management, Nutrition, or a related field is preferred. Minimum of 3-5 years of experience in food service management or a related role, with at least 1 year in a supervisory capacity. Experience working in a healthcare or hospital setting is highly desirable. Skills and Competencies: Strong leadership and team management skills, with the ability to motivate and manage a diverse group of employees. Excellent communication and interpersonal skills, with a customer-service oriented approach. Knowledge of food safety standards, nutrition guidelines, and dietary requirements in healthcare settings. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficiency with food service software, inventory management systems, and Microsoft Office Suite. Personal Attributes: Compassionate, patient-focused, and attentive to individual needs. Ability to maintain a professional demeanor while handling patient concerns or food service challenges. High attention to detail, particularly in food quality, presentation, and safety. Working Conditions: Full-time position with typical hours being Monday through Friday, with occasional weekends or evenings as needed. Work is performed in a healthcare food service environment, including kitchen, dining, and patient room settings. Some physical activity required, including standing, lifting, and moving food supplies or meal carts. Benefits: Dental insurance Vision insurance Health Insurance 401k Paid time-off Paid holidays Referral program Lemontree Healthcare policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Lemontree are based solely upon relevant criteria, including an individual's capabilities, qualifications, training, experience, and suitability. Am Shift Mid Shift Weekends

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. **Duties and Responsibilities:** + Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. + Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. + Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential. + Supervises all indirect cost and expense below budget levels. + Accomplishes all commercial Service work within client and company agreed parameters. + Provides timely and adequate sales support to ensure service field technicians are fully productive. + Responsible for preparing proposals for potential clients. + Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. + Direct coordinate activities of work force to generate sales at or above company standards. + Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. + Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results. + Authorize all expenditures handled directly by the department in adherence to company policy. + May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. + Other duties as assigned. **_Qualifications - External_** **Education/Certification:** + 4 year degree required. Master's Degree preferred. **Experience:** + 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing. **Skills/Requirements:** + Knowledge and experience in organizational effectiveness and operations management. + Knowledge of financial and accounting principles and practices. + Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills. + Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills. + Must demonstrate ability to work with and influence peers and management. + Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72). + Available for travel, which may include nights and weekends to accommodate customer's schedule. + Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

As a Golf Services Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Supervise, train, and assist all golf outside services and practice facility associates. Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.) Supervise and assist with guest service problems providing resolution. Supervise and assist with daily golf bag check-ins and check-outs. Supervise and assist with all daily golf bag movement tasks. Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles). Assist with cleanliness and presentation of work areas. Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional. Assist with ranger, starter, and practice facility tasks. Complete all other assignments as requested by department supervisors or manager. Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics. Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives. Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area. Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution. Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred. Must have at least 4 years' experience in the golf business. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Our Company All Ways Caring HomeCare AllWays Caring Home Care is seeking a self-motivated professional with prior scheduling and management or supervisory experience to fill our Customer Service Manager (CSM) role. The right candidate is a people person with the ability to thrive in a fast-paced environment and efficiently manages client or employee needs with urgency. Experience in Home Care preferred. The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $20.00 / Hour

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.