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Service supervisor jobs in Raleigh, NC

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  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Service supervisor job in Durham, NC

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $40k-55k yearly est. Auto-Apply 1d ago
  • Nursing Team Lead

    Fast Track Hiring 4.4company rating

    Service supervisor job in Raleigh, NC

    Title: Nursing Team Lead Status: Full-Time Salary: Salary to be discussed with a Bryant Staffing Solutions Recruiter. Visa Support: Not Available A dynamic pediatric healthcare team in Raleigh is seeking an experienced and motivated Nursing Team Lead. This role is essential to the coordination of patient care and the efficient flow of clinical operations. Ideal candidates are licensed RNs or LPNs with pediatric experience, a strong leadership presence, and a passion for delivering high-quality, compassionate care. Key Responsibilities: Monitor clinic schedules and optimize workflow to maintain clinical efficiency Support training and onboarding of new staff; provide performance feedback Assist in the implementation and management of electronic medical record systems Conduct clinical audits to ensure staff development and compliance Collaborate with leadership to support daily operations and team objectives Uphold all regulatory standards (OSHA, CLIA, HIPAA) Travel to additional clinic sites when necessary Qualifications: Current RN or LPN license in North Carolina Minimum two years of pediatric nursing experience preferred Strong clinical, communication, and decision-making skills Proven ability to lead, delegate, and work both independently and within a team High School Diploma or equivalent required; a degree in a biological, chemical, or physical science is preferred BCLS certification required Why Relocate to Raleigh? Raleigh offers a vibrant mix of city and suburban life, with a lower cost of living compared to major metro areas. Enjoy outdoor activities in nearby parks and trails, a thriving food and nightlife scene, and access to renowned universities and cultural venues.
    $43k-92k yearly est. 60d+ ago
  • Customer Service Manager

    Heating Air Paramedics

    Service supervisor job in Raleigh, NC

    Job DescriptionBenefits: Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, ambitious, problem solver, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls, emails, and texts Monitor Social Media Accounts Identify the reason for the customers call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of the response team Qualifications College Degree Previous experience as a Customer Service Representative or in a similar role is preferred Computer savvy and familiar with customer management software Excellent verbal and written communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to multitask and prioritize projects Problem solver Excellent typing and data entry skills Ability to work in our office M-F 8am-5pm (this is not a remote position)
    $44k-85k yearly est. 13d ago
  • Supervisor, Manufacturing Support (Nights)

    KBI Biopharma Inc. 4.4company rating

    Service supervisor job in Durham, NC

    This position operates on a 2-2-3 schedule, with 7:00 pm-7:00 am shifts. The Manufacturing Supervisor leads a team of manufacturing associates to perform upstream or downstream processing of bulk intermediates and/or bulk drug substances for biopharmaceutical products. The Supervisor will plan, assign, and monitor daily tasks to ensure timely “Right First Time” execution and strict compliance with safety and quality regulations, e.g., current Good Manufacturing Practice (cGMP). As needed, the Supervisor will also lead teams on projects to author standard operating procedures (SOPs) or Master Batch Records (MBRs); implement corrective and preventive actions (CAPAs); and help specify, commission, and qualify new facilities and/or equipment. A proven and qualified Supervisor will use knowledge and experience in upstream processing (seed expansion, bioreactor operations, cell culture harvest), downstream processing (purification and bulk filling) to teach others, troubleshoot, and continuously improve daily operations, and/or manufacturing support operations (solution preparation, assembly preparation, parts wash, and autoclave) activities. The Supervisor will have a working knowledge of upstream processing equipment (incubators, biosafety cabinets, bioreactors, cell counters, blood gas analyzers, metabolite testing equipment), downstream processing equipment (mixing vessels, chromatography, tangential flow filters, virus filters), and/or manufacturing support equipment (mixing vessels, parts washers, and autoclaves). Additionally, the manufacturing associate will have knowledge of general bioprocessing equipment such as filters, filter integrity testers, balances, pumps, pH/conductivity meters, and disposable technologies (disposable bags, sterile tubing welders, tubing sealers). Additionally, the Manufacturing Support supervisor manages the staff who clean the GMP facilities. The Supervisor will review manufacturing procedures and train manufacturing personnel to ensure that manufacturing operations are conducted accurately, safely, and compliantly. The Supervisor will maintain a sense of ownership of the production processes, manufacturing environment and facility. Following task execution, the Supervisor will review executed production batch records and production orders to ensure a comprehensive and accurate set of actions have occurred. It is management's expectation that all deviations/events are documented and escalated according to KBI internal notification processes. The Supervisor will use leadership and technical expertise to drive process improvement initiatives, monitor processes and equipment, troubleshoot issues, and track/trend metrics. Position Responsibilities Plan, schedule, and support daily production tasks to ensure schedule adherence while maintaining a successful and cGMP compliant execution. Facilitate additional manufacturing activities and process support with other manufacturing groups, MS&T, PD, QA, Maintenance, Facilities, AFS and Microbiology. Ensure timely execution and review of batch documentation and logbooks, initiation of deviations, and execution and completion of ERP orders. Ensure timely corrections to batch documentation and logbooks. Supervise, coach, mentor, and train team members to maintain educated, qualified, and motivated employees. Ensure staff maintain a high level of compliance to procedures and quality expectations. Ensure equipment and manufacturing facilities remain in working order by overseeing maintenance, cleaning, and ensuring timely submission of work orders for facility and equipment maintenance and repair. Author, train, review manufacturing procedures Drive process improvement initiatives; troubleshoot issues; track and trend metrics; and author, review, and approve manufacturing deviations, CAPAs, and change controls, as needed. Position Requirements Supervisor: Bachelor's degree in a related scientific or engineering discipline and 4 years' experience in related cGMP manufacturing operations; or high school degree and 10 years' experience, or equivalent. 2+ years prior leadership/supervisory experience. Demonstrated knowledge of upstream (cell culture or microbial fermentation) or downstream unit operations for production of biopharmaceuticals is preferred. Experience in single-use platform technology is preferred. Prior experience in a leadership/supervisory role is preferred. Knowledge of quality systems and regulatory expectations is preferred. Excellent written and verbal communication skills are required. Must be organized and able to focus in a face-paced, multi-tasked environment and maintain operational efficiency and positive demeanor. Salary: Supervisor: $105,000-$125,000 Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, Sabbatical program, 401K matching with 100% vesting in 60 days and employee recognition programs. KBI Biopharma is committed to providing a safe and healthy workplace. Any employee entering a KBI site located in the US must inform KBI Biopharma of their vaccination status and must submit their vaccination status. All vaccinated employees are required to provide proof of their COVID-19 vaccination, with a COVID-19 vaccination which has been granted FDA approval or Emergency Use Authorization. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
    $105k-125k yearly Auto-Apply 60d+ ago
  • Field Services Supervisor

    Triumvirate Environmental 4.5company rating

    Service supervisor job in Raleigh, NC

    Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a skilled Field Service Supervisor to join our Raleigh, NC team. Triumvirate Environmental provides leading organizations in higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse environmental services and expertise to assist them with waste management and EHS compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity The ideal candidate will be hands -on, safety-minded Environmental Services Field Supervisor experienced in overseeing and delivering waste management field projects within Environmental Services Industry . If you're a self-starter, excited by challenging field projects, and thrive in a fast-paced, dynamic environment, we want you on our team! Responsibilities: * Supervise and perform environmental field service projects from commencement and completion. * Travel 30% throughout the Mid-Atlantic South Region in support of Field Service projects. * Oversight of job site safety and field technicians. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of the sales team. Manage profitability of the job assignments. * Participate on emergency response teams and provide emergency response coordination as required. Additional responsibilities associated with the Emergency Response team operations. * Provide leadership to the site Emergency and participate on emergency response teams and respond to site emergencies. * Ability to oversee and participate in confined space entries. * Oversee and participate in onsite Underground storage tanks and above ground storage tanks * Conduct sample collection and monitoring including confirmation sampling, waste sampling, unknown sampling, air monitoring * Participate on emergency response teams. * Oversight of safety of field technicians and jobsite. * Manage profitability of the job assignments. * Oversee overall professionalism of crew and delivery of high-quality service. * Travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Additional responsibilities associated with the Emergency Response team operations. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of sales team. * The Field Services Supervisor frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. * Oversee and participate in decontamination of biosafety cabinets Basic Requirements: * Prior relevant industry experience required. * Ability to travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Experienced and trained in Confined Space Entry. * SCBA training and experience * Ability to manage HAZMAT Spill Response Coordination on a 24/7 rotational basis * Hazardous Materials handling experience * Experience with the Decontamination of biological and chemical spaces * Inventory tracking, maintenance, scheduling and Project Management Experience * Experience with oversight and maintenance of industrial pumps, vacuum trucks, roll-offs * OSHA 30-hour training * Firm understanding of RCRA, DOT, CALRCRA, and regulations pertaining to hazardous waste and materials * Ability to work overtime on a regular basis. Must Haves: * Must be eligible to work in the United States without future sponsorship. * Must have a reliable form of transportation. * Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC). * Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company's commitment to maintaining a safe and healthy work environment. * Must be able to lift 60 pounds on a regular basis. * Must be willing to work flexible hours within the work week (Monday through Friday). * Some responsibilities as part of our Emergency Response team. * Must be able to report to designated office within 1 hour during Emergency Response rotating shifts. Preferred Requirements: * Active HAZWOPER 24- or 40-hour certification * Willingness to obtain Commercial Driver's License (CDL) * BSC decontamination experience #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.
    $40k-62k yearly est. Auto-Apply 32d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Raleigh, NC

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $35k-52k yearly est. 24d ago
  • Supervisor, Ramp and Customer Services

    Envoy Air 4.0company rating

    Service supervisor job in Morrisville, NC

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $30k-40k yearly est. Auto-Apply 20d ago
  • Building Bridges for Families - Family Peer Support Supervisor Needed

    Monarch 4.4company rating

    Service supervisor job in Raleigh, NC

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $50,000/year Minimum Qualifications: Associate's degree in human services One (1) year of experience as a Family Peer Support Specialist 88 hours of training completed in the 5 CFPS Core Competencies in preparation for the National Certification exam. Other Required Qualifications/Skills: Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse individuals and families. Proven leadership and mentoring abilities, fostering growth and development within team environments. Strong capacity to work independently and collaboratively, demonstrating initiative and accountability. Comprehensive knowledge of community resources and support systems, with the ability to connect families to appropriate services. Skilled in navigating complex systems (e.g., behavioral health, education, child welfare) and advocating effectively on behalf of families. Deep empathy and insight into the challenges faced by families, particularly those caring for children with behavioral health needs. This Opportunity:The Family Peer Support Supervisor provides leadership and support to a team of Family Peer Support Specialists. The Supervisor ensures that effective implementation of family peer support program for families with children facing behavioral health challenges.What You'll Do: Provide ongoing guidance, support, coaching, and oversight to Family Peer Support Specialists (FPSS) to ensure effective service delivery. Ensure the effective and sustainable implementation of the Family Peer Support Program, adhering to program guidelines and best practices. Monitor service delivery to ensure quality, fidelity, and positive outcomes for families. Facilitate professional development for FPSS team members through training, mentorship, and skill-building opportunities. Foster a supportive and collaborative work environment that promotes teamwork, accountability, and professional growth. Collaborate with professionals and stakeholders to ensure coordinated, family-centered services. Leverage personal experience as a caregiver of a child with behavioral health needs to inform and enhance family support. Assist families in navigating complex child-serving systems, including mental health, developmental disabilities, education, juvenile justice, and child welfare. Promote self-advocacy among families and support them in accessing services and community resources. Travel as needed to serve families and participate in trainings, conferences, outreach events, and workshops. Participate in on-call coverage during evenings, weekends, and holidays as assigned. Ensure compliance with service definitions, grant requirements, and documentation standards. Perform other duties as assigned by the supervisor. Demonstrate knowledge of and adherence to all agency policies and procedures. Education We're Looking For:Associates: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience as a Family Peer Support Specialist | 1 Year | RequiredSchedule:Monday-Friday (8:30am-5:00pm) Weekends, holidays and on-call coverage responsibilities to meet the needs of the people supported.Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $50k yearly Auto-Apply 23d ago
  • Supervisor, Member Services

    Well 4.1company rating

    Service supervisor job in Chapel Hill, NC

    Company: The mission of Well (********************* is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product - a consumer health engagement platform - integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Supervisor, Member Services Reporting to: Operations Manager, Member Services Location: Chapel Hill, NC Shift: The shift for this role is Monday-Friday from 12:00-9:00 p.m. EST Compensation: Supervisor, Member Services ($58,000-$66,000), depending on experience, plus bonus potential and benefits About the Team: The role of Well's Member Services team is to create frictionless experiences for our members and help them achieve their best health. Our members are at the core of everything we do. Our offices may resemble a contact center, but we are so much more than that! We are seeking to forge sustained relationships with our members by serving them with empathy, and we are looking for team members who are excited to join our efforts to pursue this goal! The primary member-facing role (contact center “agent”) is the Well Guide, who answers questions related to medical benefits, coaches our members to set and obtain their health goals, and helps them navigate the healthcare system. About the Role: We're looking for a dynamic and collaborative leader with a passion for supporting a strong, empathetic team. As a Supervisor, you'll manage a team of Well Guides, ensuring that our members have a smooth and positive interaction each and every time they reach out to us. You will be the first line of support and advocacy for our team, promoting a culture of deep empathy and problem-solving that leads to positive outcomes for our members. In this highly collaborative role, you will be a coach for your team, which requires an open mind and a desire to be highly effective. Key Responsibilities: People Management and Leadership Manage a team of up to 13 associates (Well Guides) across multiple shifts Partner with the team in responding to inbound contacts from members Participate in onboarding new hires / cross training Well Guides Take ownership in the development of your team and be accountable for their performance Actively participate in day to day support activities for your team including daily coaching and weekly one on one meetings Reinforce positive behavior and encourage and facilitate collaboration between your team and other Member Services team members Contribute to a friendly and inclusive work environment aligned with Well's core values Recognizes the value of Well Guide employees as the most important asset Operational Excellence Partner with other leaders to drive workflows and processes in order to meet our SLAs and KPIs Track, analyze and report on team performance data (SLAs, KPIs etc.) Analyzes system performance data to troubleshoot and resolve issues Manage inbound contact queues and monitor Well Guide performance to ensure daily targets are met Lead daily team huddles at the beginning of each shift, ensuring that the team has the most up-to-date, member-impacting information Enhance the member experience by working with partners across the organization to continually improve the tools, systems and communication used by the team Maintain strict confidentiality according to HIPAA guidelines and company policies and ensure that team members do the same Act in accordance with the organization's information security policies and ensure that team members do the same Preferred Qualifications 4+ years of supervisory or leadership experience in a performance-oriented, customer-centric environment Experience leading a team of 10+ direct reports Ability to analyze and use different types of data to support decision making and improve operational performance Demonstrated ability in building and developing teams Experience in data-driven performance management and employee coaching Interested in organizational systems, structures, and operations Comfortable working in a fast-paced, always-evolving environment, operating under a test-and-learn mindset while maintaining soundness of the operation Interest in health and wellness, and motivated to help members improve their health Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $58k-66k yearly Auto-Apply 9d ago
  • Senior Supervisor, Material Handling & Classification

    R&D Partners

    Service supervisor job in Raleigh, NC

    R&D Partners is seeking to hire a Senior Supervisor, Material Handling in Dunn, NC. Your main responsibilities as a Senior Supervisor: 1. Supervise the receipt, handling, verification, storage, and distribution of plasma to ensure compliance, safety, and conformance to procedures as specified by Standard Operating Procedures,cGMP's, and OSHA standards. 2. Assure that each plasma shipment, production unit, and lot meets all applicable quality, storage, and production requirements and ensure that each plasma lot is delivered in a timely manner to appropriate customers. 3. Assure that each individual unit of plasma that is deemed unacceptable for further processing is individually removed, accounted for, and ultimately dispositioned according to documented procedures. What we are looking for in a Senior Supervisor: Working knowledge of manufacturing processes related to raw plasma, inventory controls, and strong knowledge of cGMP's and other regulatory requirements. Experience: A minimum of 5 years experience in logistics, warehousing, materials inventory planning, or distribution (preferably relating to raw plasma) is required for this level. Why Choose R&D Partners? As an employee, you have access to a comprehensive benefits package including: Medical insurance PPO, HMO & HSA Dental & Vision insurance 401k plan Employee Assistance Program Long-term disability Weekly payroll Expense reimbursement Online timecard approval Pay Scale: $93,912 - $99,840 ( Dependent on Experience) R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. R&D Partners is an equal-opportunity employer.
    $93.9k-99.8k yearly 22d ago
  • Operations Manager- Service/Repair (Raleigh)

    TK Elevator 4.2company rating

    Service supervisor job in Raleigh, NC

    The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $46k-56k yearly est. 8d ago
  • Blood Bank OR Transfusion Services Supervisor in North Carolina

    K.A. Recruiting

    Service supervisor job in Raleigh, NC

    Blood Bank or Transfusion Services Supervisor Opening at an award winning hospital in North Carolina. This hospital is known for its outstanding care and groundbreaking research. In addition, this facility is ranked nationally in multiple adult and pediatric specialties. This hospital is looking to hire a permanent and full time Blood Bank Supervisor on Day Shift. The Blood Bank Supervisor is responsible for the day to day operations of the entire blood bank department including (but not limited to) mentoring staff, training and evaluating employees, ensure CAP/AABB compliance, maintain inventory and more! For consideration, applicants must have his or her BS Degree in addition to SBB, BB, MT/MLS ASCP Certification. If you are not interested in a leadership opportunity there are bench openings across all departments of the laboratory including blood bank/transfusion services, chemistry, hematology, microbiology as well as in their pediatric laboratory! Compensation includes a competitive hourly rate, top-notch benefits package and relocation assistance (if necessary). This facilities benefits package has long been recognized and valued because of its comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as medical and dental care and retirement, this facility also offers a wide range of family-friendly and cultural benefits to attract, support and reward the skilled employees that come to work at this organization. Interested in pursuing a laboratory position? Or have any questions on this position? Contact Andrea at 617-746-2745 (text or call) and/or andrea@ka-recruiting.com! ACC 236112281
    $37k-61k yearly est. 34d ago
  • Service Supervisor

    Jaguar Bolera

    Service supervisor job in Raleigh, NC

    Benefits: Collaborative Culture Innovative Environment Competitive Pay Opportunity for advancement Training & development Wellness resources Flexible schedule Calling all Game-Changers, Innovators, Challengers of the known. We need you . The Role:We are currently seeking enthusiastic individuals to join our Team of Service Supervisors. Our Supervisors are an extension of management. They uphold the integrity of the brand, run great shifts, and are supportive of each team member on shift. The responsibilities will include: Supports operational excellence by running great shifts, upholding quality standards, and maintaining responsible financials. Delivering genuine, unforgettable experiences for the guests and team. Resolves concerns or issues promptly and professionally. Supports in training, directing daily work responsibilities, and providing performance feedback and coaching in support of continuous development. Upholds health and safety standards, ensuring compliance with regulations and best practices. Who We're Looking For:The ideal candidate for this role will possess: Previous experience as a Supervisor or in a hospitality, retail, or a similar customer-facing role. Strong leadership, communication, and interpersonal skills. Exceptional customer service skills with a genuine passion for hospitality. Excellent problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment and handle high-pressure situations. A positive attitude and willingness to go above and beyond for our guests. Familiarity with health and safety regulations. Requirements: Must meet state minimum age for serving alcoholic beverages. Participate in NC ABC training. ServSafe Certification is a plus. Must be able to lift 50 lbs. Interested in a flexible schedule, including nights and weekends. Confident with technology and point of sales systems. Willing to learn and grow in the role. Ready to Roll?If you're ready to embark on a rewarding journey with Jaguar Bolera and become a part of our vibrant team, we want to hear from you! Jaguarbolera.com Jaguar Bolera is the perfect culmination of tradition and innovation, an inspired collaboration between culinary enthusiasm, self-guided imbibing and entertainment, and a custom, curated approach to crafting eating, drinking, and gaming experiences for the entire group. The menu interlaces woodfire-cooked fare from the American South with the brilliance of traditional Mexican cuisine - territories historically inhabited by the Jaguar. “Bolera” is the Spanish word for bowling alley, nodding to the concepts full-length bowling lanes and duckpin balls and pins. The 20,000 sq foot venue has multiple stations for self-serve custom brews, craft cocktails, and keg wines. Compensation: $22.00 - $26.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment. It is the evolution of the entertainment industry as a creator of memories and steward of good times. At Jaguar Bolera, you are the inspiration for genuine, authentic experiences that bring people together. Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate, a smile on every face, and adding value to the time people choose to spend with us. The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant. Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future. Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.
    $22-26 hourly Auto-Apply 60d+ ago
  • Supervisor, Chat Customer Service

    Charter Spectrum

    Service supervisor job in Morrisville, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. * Actively and consistently support all efforts to simplify and enhance the customer experience. * Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. * Actively and consistently support all efforts to simplify and enhance the customer and employee experience. * Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills. * Monitor individual and team performance to ensure performance and quality standards are met or exceeded. * Assist team with escalated customer issues. * Ensure departmental standards regarding customer experience are met by regularly monitoring chat communications and performance metrics to provide feedback or coaching. * Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives. * Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training. * Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed * Ensure Kronos payroll system is properly accounted for and accurately updated for team. * Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development. * Performs other duties as requested by management. * Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties Ability to act with honesty and integrity Ability to communicate verbally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.) Ability to manage projects Knowledge of all functions and related tasks in the area of customer relations Knowledge of applicable products and services Knowledge of general accounting and billing procedures Must be patient, flexible, dependable and have an outstanding attendance record Experience with customer relations, communications and sales skills #LI-CG1 #LI-CG1 CCS403 2025-65019 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $35k-52k yearly est. 40d ago
  • Director of Surgical Services (NC)

    Uplevel Sourcing

    Service supervisor job in Raleigh, NC

    Director of Surgical Services Role: Permanent, onsite Are you a passionate leader seeking an opportunity to elevate surgical services in a vibrant, yet serene community in North Carolina? We're looking for a dynamic and experienced Director of Surgical Services to join our dedicated team at our state-of-the-art facility nestled in the heart of central North Carolina. About the Area: Immerse yourself in the tranquility and charm of a community that blends modern amenities with small-town appeal. Located just a stone's throw away from Raleigh, our area boasts the perfect balance of scenic landscapes and access to urban excitement. From exploring nature trails and picturesque parks to indulging in local cultural events and culinary delights, this region offers an ideal blend of activities for both outdoor enthusiasts and city lovers alike. About Us: Join a thriving medical community at our 140-bed hospital that houses more than 120 physicians and over 500 passionate employees dedicated to delivering exceptional healthcare services. Embrace the opportunity to harness your nursing management skills in a setting that fosters growth and professional development, all without the hassle of navigating a bustling cityscape. Position Overview: As the Director of Surgical Services, you'll be at the helm, spearheading the organization, direction, and supervision of our Surgical unit. Your responsibilities will encompass ensuring adherence to policies and procedures, maintaining optimal staffing levels, overseeing inventory and equipment, and orchestrating streamlined patient flow. Your expertise will drive the development, implementation, and management of departmental budgets while championing continuous quality improvement initiatives. Additionally, investing in the lifelong learning and professional growth of our staff will be a cornerstone of your role. Requirements: Registered Nurse in North Carolina or Compact state Minimum of 2 years as a charge nurse or supervisor in the OR Prior experience in an acute care setting Bachelor's degree in nursing (Master's degree preferred) Experience in a small community hospital What We Offer: We recognize and reward talent. Expect a competitive salary, comprehensive employee benefits, and the opportunity for a negotiable signing/relocation bonus. Additionally, the chance to collaborate with a supportive administrative team and contribute to impactful decision-making will be an integral part of your journey with us. If you're ready to make a profound impact on surgical services while relishing the tranquility of a close-knit community, we invite you to join our team! Take the next step in your career and be part of our commitment to exceptional patient care and professional excellence. Apply now and let your leadership skills flourish in an environment that values your expertise.
    $84k-142k yearly est. 60d+ ago
  • Qualified Autism Services Practitioner Supervisor (QASP-S)

    Hydro Recruiting

    Service supervisor job in Durham, NC

    Job Title: Qualified Autism Services Practitioner Supervisor (QASP-S) Employment Type: Full-Time We are seeking a dedicated and experienced Qualified Autism Services Practitioner Supervisor (QASP-S) to provide behavioral health services under the supervision of a QBA, BCBA, or ABA Program Director. The QASP-S will play a pivotal role in program development, staff supervision, and ensuring the delivery of safe, ethical, and competent services to clients. Key Responsibilities Staff Supervision: Oversee and mentor entry-level staff, including initial training and ongoing professional development. Parent Training: Conduct sessions to educate and support families in implementing behavioral interventions at home. Program Development: Collaborate with professionals to design and implement comprehensive behavioral intervention plans tailored to each client's unique needs and goals. Assessments: Conduct functional behavioral assessments, review progress data, and make data-driven decisions to adjust interventions as needed. Training: Lead training sessions for new Applied Behavior Analysis (ABA) providers on ABA principles, intervention strategies, and documentation procedures. Ethical Compliance: Monitor adherence to ethical guidelines, program standards, and documentation requirements. Caseload Management: Maintain caseloads, coordinate with other service providers, and communicate client progress to relevant stakeholders. Qualifications Education: Bachelor's degree in psychology, special education, or a related field. Certification: Current QASP-S certification from a recognized credentialing body, such as the Qualified Applied Behavior Analysis Credentialing Board (QABA). Experience: Minimum of 3 years in the field of ABA, including comprehensive intervention development and implementation for children and adolescents. At least 1 year of supervisory experience with Behavior Technicians (BTs) or Registered Behavior Technicians (RBTs) is preferred. Skills: Strong organizational skills, effective communication, problem-solving abilities, and a collaborative mindset. Schedule Workdays: Monday to Friday Shift: Day Shift Weekends: Not required Benefits Compensation: Competitive salary with monthly incentive bonuses Time Off: Paid Time Off (PTO), paid federal holidays, and up to 5 days off during end-of-year shutdown Professional Development: Continuing education reimbursement, license dues reimbursement, and access to the latest therapy material resources Technology: Company-provided iPad Insurance: Health, vision, and dental insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA); voluntary life insurance; long-term and short-term disability Retirement: 401(k) plan Additional Perks: Mileage reimbursement, yearly performance bonus, referral bonuses, electronic documentation system, and support from office staff for intake, billing, and administrative tasks
    $37k-61k yearly est. 60d+ ago
  • Outside Services Supervisor

    Invited

    Service supervisor job in Holly Springs, NC

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Outside Services Supervisor is responsible for overseeing the outside services team, ensuring the delivery of exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while ensuring operational efficiency and adherence to club standards. The Supervisor will provide ongoing training, mentorship, and support to the team, fostering a positive work environment and ensuring that every guest enjoys a seamless and high-quality golf experience. Reporting Structure * Reports to the Head Golf Professional or Director of Golf Day to Day * Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence. * Monitor staff time reporting to ensure accuracy and compliance with club policies, addressing any discrepancies promptly and professionally. * Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions. Provide post-round support, including cleaning and transporting clubs to vehicles. * Oversee the cleanliness, organization, and functionality of all outside service areas, including the golf cart fleet, club storage, and practice facilities. Promptly address maintenance needs or equipment issues, ensuring optimal readiness at all times. * Collaborate with other golf operations staff, such as range attendants, marshals, and starters, to ensure smooth and efficient service delivery across the course. * Ensure all outside service areas, including the pro-shop, practice areas, and cart staging zones, are tidy, free of debris, and well-organized. * Monitor and ensure the timely completion of daily assignments in accordance with club standards, including practice facility preparation, pro-shop stocking, and maintaining clean and organized workspaces. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Support the overall efficiency of the team by collaborating and contributing to the club's goals. About You Required * High school diploma, GED, or equivalent. * A minimum of 1 year of experience in a similar role or strong knowledge of golf. Preferred * Strong communication skills, with the ability to interact effectively with members, guests, and staff. * Strong knowledge of golf etiquette, rules, and best practices. * A positive attitude and commitment to providing outstanding service. * High attention to detail and reliability. Physical Requirements * Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. * Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment • Golf Clubs & Bag 40 - 50 lbs. * Golf Carts Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Logistics Operations Supervisor - Clayton, IN

    The CMA CGM Group 4.7company rating

    Service supervisor job in Clayton, NC

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $68,000 - $73,000 Shift: Monday - Friday 6:00am to 2:30pm EST + OT Location: 1564 Innovation Blvd., Clayton, IN 46118 YOUR ROLE Are you known for your leadership skills? Are you passionate about delivering excellent logistics services? If so, we have an opportunity that would allow you to supervise the daily operations of the Logistics Department including document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards. WHAT ARE YOU GOING TO DO? Supervise and provide control oversight for all department activities. Provide training and quality management activities to assigned staff. Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies. Develop and provide excellent service to internal and external customers. Set up files for all documents and records relevant to the consolidation. Receive, review and process inbound documentation for an assigned base of accounts. Provide written quotations as requested by customers. Ensure Customer Profile information is entered and updated in the system. Manage pre-alerts daily to determine whether freight is arriving as expected. Follow-up with carriers to confirm arrival time and notify customer of status. Ensure documents reach branch within one working day of freight arrival. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Bachelor's Degree in Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Minimum 4 years related experience. Minimum 1 year of supervisory or lead experience. Minimum 3 years of industry experience preferred. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Ability to add, subtract, multiply and divide using units of US and/or international currency, weight, volume and distance measurements. Characteristics: Demonstrated leadership ability. Ability to allocate work assignments and/or responsibilities to others to maximize the organization's and the individual's effectiveness. Customer focused. Ability to make customers and their needs the primary focus; developing and sustaining productive relationships. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $68k-73k yearly Easy Apply 12d ago
  • Senior Multiplatform Supervisor

    Capitol Broadcasting Company 4.1company rating

    Service supervisor job in Raleigh, NC

    The Senior Multiplatform Supervisor (Mornings) is a key leadership role in the WRAL newsroom, overseeing the strategic presentation and execution of daily newscasts across all platforms. This individual leads a team of newscast and digital producers, ensuring editorial excellence, innovative storytelling, and consistent delivery of engaging news content for WRAL.com, WRAL News+, YouTube, social media, and linear television. The Senior Multiplatform Supervisor (Mornings) also mentors staff, fosters a collaborative newsroom culture, and plays a critical role in developing multiplatform strategies for breaking news, investigative content, and accountability journalism. Essential Functions & Responsibilities Leadership & Team Management * Oversee and guide a team of Platform Managers and Producers in the execution of daily newscasts. * Act as a mentor, coach, and editorial resource for producers and content teams. * Assume executive producer duties in their absence and support newsroom leadership initiatives. * Encourage a culture of accountability, creativity, and excellence in storytelling. Newscast Strategy & Execution * Plan, coordinate, and produce impactful newscasts that align with WRAL's editorial vision and viewer expectations. * Work with television and digital producers to determine content hierarchy, write clear and compelling scripts, manage rundowns, and execute clean transitions between segments. * Maintain a sharp editorial eye to elevate key content, particularly enterprise and investigative reporting. Multiplatform Content Production * Lead editorial direction with the executive producer and collaborate across teams to ensure consistency and depth across platforms. * Write and produce news content for web, social, digital, and broadcast. * Edit video and visual content for both digital and television audiences using non-linear editing tools (e.g., Edius, Adobe Premiere). * Coordinate closely with design teams to enhance storytelling through smart, data-driven visuals and graphics. Breaking News Leadership * Lead the real-time production and editorial strategy during breaking news events. * Manage live updates across TV, web, streaming, and social platforms; adjust rundowns dynamically to respond to evolving stories. Editorial Judgment & Quality Control * Uphold the highest standards of journalism and ethical reporting. * Review and approve scripts, video, and digital content to ensure clarity, fairness, accuracy, and engagement. * Integrate accountability journalism prominently in daily coverage. Digital Integration & Audience Engagement * Collaborate with digital teams to optimize story promotion and distribution on WRAL.com, apps, and social media. * Leverage analytics and audience feedback to refine content choices and storytelling strategies. * Repurpose and enhance broadcast stories for digital formats, ensuring maximum reach and viewer retention. Required Qualifications Education & Experience * Bachelor's degree in Journalism, Communications, or related field preferred. * Minimum 3-5 years of experience as a TV news producer or editorial manager in a fast-paced newsroom. Skills & Attributes * Proven newsroom leadership with exceptional editorial judgment. * Strong script writing, line producing, and video editing abilities. * Proficiency with newsroom software (e.g., ENPS, iNews), desktop video editing systems, and content management platforms. * Collaborative mindset with the ability to lead cross-functional teams under tight deadlines. * Excellent communication skills, both verbal and written. * Flexible availability, including nights, weekends, and breaking news scenarios. Benefits: * Competitive salary based on experience. * Benefits package including: * Comprehensive health insurance plan options * Vision and Dental Insurance * Company sponsored life insurance * Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! * 401K with company match * Generous paid time off * 9 paid company holidays * Opportunities for professional development and career growth. * Dynamic and inclusive work environment with a supportive team culture. * Exciting projects and growth opportunities within a leading organization. * Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: * A pre-employment drug screening is required. * Capitol Broadcasting Company participates in E-Verify. * Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
    $33k-48k yearly est. Auto-Apply 13d ago
  • Director of Cardiovascular Services

    Noor Staffing Group

    Service supervisor job in Sanford, NC

    Join us in Sanford as our Next Director of Cardiovascular nursing ! The cute and walkable little town is found in Lee County, North Carolina. An enjoyable place to live, Sanford is known for its industrial center since it is the largest producer of brick and pottery products in the United States. Only a forty-minute drive to Raleigh, a two-hour drive to Charlotte and the beach, and a three-hour drive the Blue Ridge Mountains, Sanford is central to nearby large city centers and business hubs. Relaxing and quiet, Sanford is surrounded by tree-lined streets and parks, known for being both family friendly and outdoor adventurer paradise. As our next Director of Nursing of Cardiac care you will organize, direct, and supervise the functions of the Cardiovascular Service line including the operational oversight of the Cath Lab, Endoscopy, Vascular, and Cardiac Rehabilitation. This includes policy and procedures are followed; safe staffing levels are maintained; supplies and equipment are at sufficient levels; and efficient patient throughput is managed. Develops, implements, and manages the department budget. Engages in ongoing quality and performance improvement, invests in lifelong learning for staff professional development and assures employees complete required annual competencies. Maintains own professional growth and development in nursing leadership and required licensure. Come for a beautiful life and enjoy the career growth as well! Invest in us and we will invest in you!
    $83k-141k yearly est. 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Raleigh, NC?

The average service supervisor in Raleigh, NC earns between $29,000 and $76,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Raleigh, NC

$47,000

What are the biggest employers of Service Supervisors in Raleigh, NC?

The biggest employers of Service Supervisors in Raleigh, NC are:
  1. K.A. Recruiting
  2. Gregory Poole
  3. Highmark
  4. First Citizens Bank
  5. Jaguar Bolera
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