Service supervisor jobs in Reno, NV

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Customer Service Supervisor
DSV 4.5
Service supervisor job in Reno, NV
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - McCarran, Reno 3300 Waltham Way Suite 106 Division: Solutions Job Posting Title: Customer Service Supervisor Time Type: Full Time Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team • Answer questions about services • Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints • Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues • Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data • Monitor productivity of agents and generates reports. • Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction • Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors • Determine work procedures, prepares work schedules, and expedites workflow • Study and standardize procedures to improve department efficiency • Ensure a safe working environment through consistent practice of safety programs and procedures • Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems. Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks. Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc. Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience. For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position is eligible for a performance-based bonus program . DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
$65k-75k yearly 58d ago
Core Services Lead
York Analytical Laboratories
Service supervisor job in Reno, NV
At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. A Core Services Shift Lead will handle and process client's drill core including the use of masonry or automatic saws, produce samples based on designated intervals, perform safe handling of heavy boxes, and store these boxes according to ALS protocol. The Core Services Shift Lead will also train and guide Core Services Technicians in using safe work practices. Specific Responsibilities Cut drill core as directed by client using automated saw; Supervises the workflow and task process of Core Services; Instruct and delegate tasks to Core Services Technicians; Multi task, and perform most core sample duties; Verify shipments of samples and supplies received; Maintains all production levels and ensure sample core preparation work meets required turnaround time; Direct workorder entry efforts to ensure all client needs are reflected in workorders; Ensure Core Services staff are correctly applying the methods as directed by workorders; Determines when client sample core processing instructions are missing, incomplete or ambiguous; accomplishes this through informative and professional contact with clients; Review and interpret a ‘cut sheet' and contextual information inside a core sample box; Sample material from core boxes based on specified intervals; Identify sample sequence and produce marked sample bags; Maintain own production logs; Provide training and guidance to Core Services Technicians; Evaluate task performance of Core Service Technicians and provide feedback General cleaning duties for basic lab cleanliness; Handle, stack, and store core sample boxes; Maintain digital inventory of core sample boxes; Perform and develop proficiency for additional Core Services tasks such as Core Photography, TerraSpec scanning, and CoreViewer; Learn and show proficiency in using ALS' intranet, Webview as related to Core Services tasks; Inspect equipment Perform and maintain quality standards as set forth by ALS protocol; Observe established safety regulations and comply with all ALS health and safety policies and procedures; Will work on general Sample Prep duties/tasks as needed; Other duties as assigned. Required Knowledge, Skills & Abilities Good hand-eye coordination; Good organizational skills; Above average attention to detail & problem solving; Ability to work independently or as part of a team; Basic alpha/numeric comprehension; Basic item tracking knowledge and comprehension; Basic English communication skills (written and verbal) Previous work using a masonry saw, or work in a geological setting an asset; Previous work as a Sample Prep Technician an asset. Required Qualifications Minimum of 2 years work experience in a mine site or commercial laboratory core services setting required Physical Demands Ability to sit and/or stand for long periods of time; Ability to work in a hot and dusty environment; Manual dexterity to perform repetitive tasks; Ability to lift up to 50lbs; (occasionally lifting may exceed 50lbs and assistance is mandatory from either another employee or the lift assist equipment); Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities; Be cleanly-shaven in order to wear protective equipment. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
$51k-111k yearly est. Auto-Apply 60d+ ago
Environmental Services / Custodial Operations Manager 3
Sodexo S A
Service supervisor job in Reno, NV
Role OverviewSodexo is seeking an Environmental Services/ Custodial Operations Manager 3 for Renown Regional Medical Center located in Reno, NV. In this operations manager role, we are looking for a manager who has strong systems experience, and the ability to engage and inspire a diverse environmental services team. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. What You'll Do be responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
$68k-125k yearly est. 12d ago
Customer Service Manager
Polarson
Service supervisor job in South Lake Tahoe, CA
Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work
$56k-106k yearly est. 60d+ ago
Supervisor - Operations
Wesco Distribution 4.6
Service supervisor job in Reno, NV
As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Responsibilities: Functions like Air Traffic Control(ATC): constantly monitoring screens to track product movement and direction - Actively monitors screens and tracks freight movement Coordinate employee work assignments to achieve inbound and outbound service requirements Direct achievement of performance objectives related to productivity, quality, service, and safety Monitor workflow, work completed, error rates and related metrics and takes corrective action Ensure procedures are observed, implemented, and enforced Confirm quality and inspection process is accurate and excess costs are eliminated Ensure safe working environment and follows safety regulations Maintain accurate time, attendance, and performance management records Maintain positive employee relations and morale Recommend performance management actions Assist in developing and documenting warehouse processes Establish and monitors performance standards for warehouse functions, including pick, pack, and ship Process returned merchandise Establish and monitors performance standards for equipment, assembly, housekeeping, etc. Develop and implements training certification programs and ensures warehouse employees receive training Qualifications: High School Degree or Equivalent required Fork Lift Certification preferred 3 years warehouse and distribution operations experience 1 year experience leading warehouse associates Ability to operate a forklift or have the ability to obtain a forklift certification Strong knowledge of inventory control processes Knowledge of electrical, construction or mechanical products Strong communication and interpersonal skills Strong time management skills Strong computer skills - must be data driven Attention to detail Ability to learn and use business planning systems Resolve problems in a timely manner under stressful situations Comfortable working in a team environment Ability to operate hand and power tools and equipment Ability to anticipate and prepare for customer needs Physical Expectations: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Employee required to climb ladders. Employee required to use hand tools. Employee uses heavy machinery (e.g., forklift, etc.). #LI-SG1
$38k-65k yearly est. Auto-Apply 17d ago
Culinary Services Director
Kiley Ranch Senior Living
Service supervisor job in Sparks, NV
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Integral Senior Living is looking for a Director of Culinary Services - Fine Dining to join our community Kiley Ranch. About the Opportunity: Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? Integral Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity. Responsibilities: Develops and implements food services policies, procedures, and job descriptions. Plans menus and menu cycles according to cultural and regional food preferences, and resident dietary guidelines. Adjusts recipes to appropriate yield. Monitors the quality and consistency of the food to include food temperatures, portion control, palatability and attractiveness of food, and implements changes to ensure quality according to established standards. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. Cooks and carves meats, and prepares dishes. Orders food and chemical supplies for the kitchen; receives and validates all food deliveries against order form. Inventories food items monthly. Conducts regular Quality Assurance Audits. Practices safe and sanitary food handling. Practices all safety and loss prevention procedures. Negotiates and signs food service agreements with vendors. Selects, schedules, and conducts orientation and in-service educational programs for personnel. Monitors monthly expenditures to include explanation of significant variances to ensure compliance with budget. Qualifications: Bachelor's degree in culinary arts program preferred. Minimum of 5 years of management experience in a food service environment. Must have successfully completed food safety training. Ability to handle multiple priorities and work in a fast paced environment. Proficient organizational skills and ability to meet deadlines. Strong computer skills. Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well. Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE: 1006372
$93k-166k yearly est. 6d ago
Supervisor- VIP Services
Beverage In Reno, Nevada 4.7
Service supervisor job in Reno, NV
Come join Team Atlantis! The position of VIP Services Supervisor is responsible for overseeing the hiring, coaching and disciplining of VIP Administrators, overseeing the daily functions of the VIP office, ensuring smooth work flow, coordinating inter-departmental VIP processes, and maintaining a work environment that fosters trust and maximizes productivity. Responsibilities Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Assists VIP Manager in executing departmental projects, reports and maintaining suite/block inventory. Accountable for all team members day to day and long-term operations including conducting interviews, hiring, training and developing team members which includes coaching, mentoring and all levels of discipline. Responsible for appraisals, work history entries, maintaining team members files to meet business demands and ensure customer satisfaction. Establishes and maintains positive customer contact in the VIP Lounge, handles difficult customer interactions, handles or directs customer disputes to the proper host. Ensures the administrative staff provides accurate, responsive player development assistance for the VIP Host teams. Adheres to all regulatory, departmental and company policies and procedures. Other duties as assigned my management. While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications Must be at least 21 years of age Nevada Gaming Registration Card Alcohol Awareness Card 1-year Supervisor experience preferred Prior hotel registration or VIP hospitality experience preferred Must be able to manage multiple tasks and be detailed oriented Ability to supervise and motivate VIP staff, and be self-motivated Ability to work independently, possess excellent communication skills-both written and verbal, as well as guest service skills Proven problem-solving skills as demonstrated by the ability to respond calmly and make rational decisions when required Ability to solve guests' problems to their satisfaction while protecting Atlantis' interests Knowledge of computer systems, Microsoft Office, proficiency in LMS and player tracking system Must maintain confidentiality Flexibility with scheduling ***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. *** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match Education Tuition Reimbursement Program Paid Vacation Holiday Pay Recreation /Fitness Discounts Weekly Resort Prizes Career Development and Training Workshops FREE daily meal Internal Advancement We can recommend jobs specifically for you! Click here to get started.
$38k-53k yearly est. Auto-Apply 17d ago
Dining Services Manager
Brookdale 4.0
Service supervisor job in Reno, NV
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally Vision Brookdale is an equal opportunity employer and a drug-free workplace. Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget. Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. Prepares cleaning schedule, production worksheet and staff schedules. Maintains inventory of food and nonfood items. Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. Develops and directs cost control system; prepares and submits department budget to director. Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. Ensures a continuous quality improvement program is in place and appropriate follow-up occurs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$59k-94k yearly est. Auto-Apply 14d ago
Director of Cancer Care Services- Full Time
Barton Healthcare System 4.0
Service supervisor job in South Lake Tahoe, CA
***Actual offered salary will depend on experience of the applicant*** The Director of Cancer Care Services provides strategic and operational leadership for Hematology, Oncology, Infusion, and Cancer Support Services. This role is accountable for service line performance in key areas including volume, access, productivity, financial outcomes, quality, patient experience, and growth strategy. The Director ensures delivery of high-quality, patient-centered care while advancing organizational goals, improving efficiency, and meeting regulatory and accreditation standards (The Joint Commission (TJC) and the American College of Surgeons Commission on Cancer (COC), and applicable local, state, and federal requirements). Qualifications Education: • Bachelor's Degree in Healthcare Administration, Public Health, Business Administration, Science in Nursing, and/or related field required. • Master's Degree in Nursing, Healthcare Administration, or related field preferred. Experience: • 5+ years of Experience as an RN required. • 4+ years of experience in Oncology required. • 3+ years of experience in leadership required. • Experience in the administration of chemotherapy required. Knowledge/Skills/Abilities: • Expertise in the continuum of oncology care, from initial discovery and diagnosis through active treatment, survivorship, palliative care, and end-of-life care • In-depth knowledge of Joint Commission, American Society of Clinical Oncology (ASCO) and Oncology Nursing Society (ONS) standards • Comprehensive knowledge of the clinical integration between back-office operations and medical records, front desk procedures, referrals/authorizations, regulatory requirements, and process optimization. • Demonstrated experience in financial clinical management experience of clinical departments • Ability to lead and conduct Tumor Board conferences. • Proven ability to lead quality improvement initiatives, ensure patient safety, and regulatory compliance in healthcare settings Certifications/Licensure: • Current California RN license required • Nevada RN license required within 6 months • Oncology Certified Nurse (OCN) license • Current CPR/BLS certification by the American Heart Association (BLS for the Healthcare Provider) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. • The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. • Lifts, positions, pushes and/or transfer patients. • The employee must occasionally lift and/or move up to 50 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Routine Hospital/Healthcare & Office/Administrative conditions. • Contact with patients and guests under a wide variety of circumstances. • Regularly exposed to the risk of bloodborne diseases. • Exposure to infections and contagious disease. • Exposed to hazardous anesthetic agents, body fluids and waste. • Subject to hazards of flammable and explosive gases. • Subject to varying and unpredictable situations, including the handling of emergency or crisis situations. • Subject to pressure due to irregular hours, frequent interruptions and stressful situations due to multiple demands. • Occasional travel to various health system locations. Essential Functions 1. Provides consistently exceptional care at all times. 2. Collaborates with physician and APP leadership to optimize provider productivity. Responsible for maintaining a productive provider schedule. 3. Ensures the team is following standards for provider templates design, decision tree and provider fill rates. 4. Acts as the subject matter expert for service line financial performance and improvement opportunities. 5. Ensures positive and effective full-service patient care to include patient advocacy. Assures that the unit maintains a patient focus by serving as a role model with consistent focus of customer relations, providing feedback regarding positive and negative patient comments and participating in customer satisfaction initiatives. 6. Develops business and operation plans by preparing, monitoring and controlling budget and ensuring conformity with established budgetary goals. 7. Develops staffing plan to ensure appropriate staff level based on patient volume and activity. Responsible for hiring, maintaining and improving competencies, and staff development to increase their skills, knowledge and experience. 8. Creates policies and procedures and implement performance improvement initiatives and set up data collection processes and reporting systems as necessary. 9. Collaborates and coordinates interdepartmental problem solving which supports and enhances operational flow and department efficiency. 10. Closely partners with Quality, Safety and Patient Experience teams to execute objectives and key results. 11. Assures regulatory requirements (TJC, AHCA, CMS, NFPA, OSHA, etc.) are met. 12. Collaborates with others in planning, promoting and conducting department performance assessments and improvements. 13. Prepares presentations for Tumor Board meetings. 14. Works closely with cancer support groups within Barton and the community. 15. Oversees clinical operations of the Infusion Center to include continuously seeking and implementing best practices in infusion services and implementing new infusion protocols. 16. Maintaining a collaborative work environment between Infusion and Cancer Care Service lines and ensures patient care seamlessly flows between service lines. 17. Responsible for electronic health records (EHR) for setup and changes for all cancer service lines. 18. Responds to the needs of the department by performing other duties, as necessary.
$69k-123k yearly est. 60d+ ago
Reservations Supervisor
Peppermill & Western Village
Service supervisor job in Reno, NV
Job Description The Reservations Supervisor is responsible for supervising Reservations agents ensuring they provide efficient and friendly service to all guests. only. Supervise, direct, and coach all agents, providing them feedback, recommendations, and assistance. Oversee the reservations team, ensuring excellent guest service by managing service difficulties and prioritizing guest needs. Effectively communicate with guests, coworkers and management via email and profile notes. Conduct interviews, train, and evaluate Reservation Agents. Conduct one on one training with agents. Assist with inputting reservations and monitoring and adjusting rates. Qualifications: Must be at least 18 years of age. High School Diploma or G.E.D required. Two or more years' experience in front desk or reservations are preferred. Experience in customer service, public relations and excellent communication skills preferred. Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more. Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication, and data input. Must be able to communicate clearly and effectively in English.
$34k-42k yearly est. 20d ago
Airport Service Concierge - (Part- Time)
Delux Public Charter, LLC
Service supervisor job in Reno, NV
Job Description This Is How We Fly At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. This is a part-time opportunity. At this time, part-time Airport Service Concierge Cremembers will work no more than 25 hours per week and will not be scheduled for overtime. About the Role: As an Airport Services Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential. A Day in the Life: You'll be assigned to one of the following key roles each shift, depending on the needs of the day: Check-in Agent: Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials. Boarding Agent: Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures. Security Screening Support: Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance. Ground Security Coordinator (GSC): Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities. Additional responsibilities include: Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers. When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures. Why You'll Love This Role: Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support. No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment. Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences. Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations. What Makes a Successful Airport Service Concierge? We're looking for someone who is: Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating. Customer-Focused: You're passionate about exceeding Customer expectations. Collaborative: You know how to work seamlessly with cross-functional teams. Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks. Proactive: You anticipate needs, take initiative, and solve problems after they arise. Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience Requirements: In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment. High school diploma or GED Ability to occasionally lift 75+ pounds Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing. Available to work flexible shifts including early mornings, late nights, holidays, and weekends. Preferred Experience: 2+ years of customer service experience. Aviation experience. Skills, Licenses, & Certifications: Current and valid Driver's license required. Important Safety and Security Requirements: All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for: Monitoring the operational environment and reporting safety risks in real time Ensuring compliance with updated policies, alerts, and regulatory guidance Maintaining personal readiness for safety-sensitive duties Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines Pay & Perks: Compensation is $18.50 per hour. This was established after performing market research and is aligned with our approach to compensation. Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family. 401(k) match: 50% of your first 8% Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
$18.5 hourly 9d ago
Airport Service Concierge - (Part- Time)
JSX
Service supervisor job in Reno, NV
This Is How We Fly At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. This is a part-time opportunity. At this time, part-time Airport Service Concierge Cremembers will work no more than 25 hours per week and will not be scheduled for overtime. About the Role: As an Airport Services Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential. A Day in the Life: You'll be assigned to one of the following key roles each shift, depending on the needs of the day: Check-in Agent: Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials. Boarding Agent: Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures. Security Screening Support: Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance. Ground Security Coordinator (GSC): Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities. Additional responsibilities include: Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers. When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures. Why You'll Love This Role: Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support. No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment. Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences. Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations. What Makes a Successful Airport Service Concierge? We're looking for someone who is: Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating. Customer-Focused: You're passionate about exceeding Customer expectations. Collaborative: You know how to work seamlessly with cross-functional teams. Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks. Proactive: You anticipate needs, take initiative, and solve problems before they arise. Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience Requirements: In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment. High school diploma or GED Ability to occasionally lift 75+ pounds Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing. Available to work flexible shifts including early mornings, late nights, holidays, and weekends. Preferred Experience: 2+ years of customer service experience. Aviation experience. Skills, Licenses, & Certifications: Current and valid Driver's license required. Important Safety and Security Requirements: All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for: Monitoring the operational environment and reporting safety risks in real time Ensuring compliance with updated policies, alerts, and regulatory guidance Maintaining personal readiness for safety-sensitive duties Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines Pay & Perks: Compensation is $18.50 per hour. This was established after performing market research and is aligned with our approach to compensation. Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family. 401(k) match: 50% of your first 8% Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
$18.5 hourly 8d ago
Cage Assistant Supervisor
Peppermill Reno
Service supervisor job in Reno, NV
The Cage Assistant Supervisor assists in the daily operations of the casino cage, ensuring company assets are safe and protected. Responsible for enforcing policies and procedures and providing exceptional guest service. * Supervise the cage department operations, ensuring friendly and efficient service with every transaction. * Assist customers and other departments with questions. * Balance bank, markers and front money accounts. * Make limited credit decisions and over limits. * Maintain and enforce FinCEN Title 31/SAR-C. Qualifications: * High school diploma or G.E.D preferred. * Must be able to maintain a valid license with the Gaming Control Board and Alcohol Awareness Card. * 3 or more years of experience in cage operations. * Ability to effectively communicate and work in a fast-paced environment.
$31k-44k yearly est. 60d+ ago
Seasonal Customer Service Supervisor
ASM Research, An Accenture Federal Services Company
Service supervisor job in Carson City, NV
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$29k-39k yearly est. 26d ago
Health Information Operations Supervisor
Datavant
Service supervisor job in Carson City, NV
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **You will:** + Have a passion to lead, train and motivate a growing and excited Team. + Communicate and collaborate with leadership on issues, opportunities, or challenges. + Lead Audit Team which receives requests from Payors + Review data and provide client and leadership solutions + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. + Manage the Request coming in from the Risk Management Team of the client + Be the leader of client locations and plan for fluctuating needs. + Oversee the escalation calls from our centralized call centers + Participates in project teams and committees to advance operational Strategies and initiatives + Coordinates with location/client management on complex issues while building a strong relationship **What you will bring to the table:** + A true leadership philosophy in which the goal of the leader is to serve + Ability to support clients and your Team working both on-site and remotely. + 1-2 years of Health Information related experience + Well-versed with HIPAA standards. + A knack for presenting to leadership, clients, and your Team via Video or in person. + Solution provider and forward thinking + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Power BI, MS Office **Bonus points if:** + EMR experience with EPIC, or Cerner. + Previous production/metric-based work experience + Team building and experience elevating individuals' careers. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25-$27.13 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$21.3-27.1 hourly 15d ago
Supervisor - Operations
Wesco Distribution 4.6
Service supervisor job in Reno, NV
As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Shipping LTL Supervisor Timing: Monday through Friday 12:00pm to 10pm Responsibilities: Coordinate employee work assignments to achieve inbound and outbound service requirements Direct achievement of performance objectives related to productivity, quality, service, and safety Monitor workflow, work completed, error rates and related metrics and takes corrective action Ensure procedures are observed, implemented, and enforced Confirm quality and inspection process is accurate and excess costs are eliminated Ensure safe working environment and follows safety regulations Maintain accurate time, attendance, and performance management records Maintain positive employee relations and morale Recommend performance management actions Assist in developing and documenting warehouse processes Establish and monitors performance standards for warehouse functions, including pick, pack, and ship Process returned merchandise Establish and monitors performance standards for equipment, assembly, housekeeping, etc. Develop and implements training certification programs and ensures warehouse employees receive training Qualifications: High School Degree or Equivalent required Fork Lift Certification preferred 3 years warehouse and distribution operations experience 1 year experience leading warehouse associates Ability to operate a forklift or have the ability to obtain a forklift certification Strong knowledge of inventory control processes Knowledge of electrical, construction or mechanical products Strong communication and interpersonal skills Strong time management skills Basic computer skills Attention to detail Ability to learn and use business planning systems Resolve problems in a timely manner under stressful situations Comfortable working in a team environment Ability to operate hand and power tools and equipment Ability to anticipate and prepare for customer needs Physical Expectations: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Employee required to climb ladders. Employee required to use hand tools. Employee uses heavy machinery (e.g., forklift, etc.). #LI-SG1
$38k-65k yearly est. Auto-Apply 45d ago
Culinary Services Director
Kiley Ranch Senior Living
Service supervisor job in Sparks, NV
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Integral Senior Living is looking for a Director of Culinary Services - Fine Dining to join our community Kiley Ranch. About the Opportunity: Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? Integral Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity. Responsibilities: Develops and implements food services policies, procedures, and job descriptions. Plans menus and menu cycles according to cultural and regional food preferences, and resident dietary guidelines. Adjusts recipes to appropriate yield. Monitors the quality and consistency of the food to include food temperatures, portion control, palatability and attractiveness of food, and implements changes to ensure quality according to established standards. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. Cooks and carves meats, and prepares dishes. Orders food and chemical supplies for the kitchen; receives and validates all food deliveries against order form. Inventories food items monthly. Conducts regular Quality Assurance Audits. Practices safe and sanitary food handling. Practices all safety and loss prevention procedures. Negotiates and signs food service agreements with vendors. Selects, schedules, and conducts orientation and in-service educational programs for personnel. Monitors monthly expenditures to include explanation of significant variances to ensure compliance with budget. Qualifications: Bachelor's degree in culinary arts program preferred. Minimum of 5 years of management experience in a food service environment. Must have successfully completed food safety training. Ability to handle multiple priorities and work in a fast paced environment. Proficient organizational skills and ability to meet deadlines. Strong computer skills. Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well. Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
$93k-166k yearly est. 7d ago
Interim Operations Supervisor
York Analytical Laboratories
Service supervisor job in Reno, NV
At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
$47k-83k yearly est. Auto-Apply 60d+ ago
Cage Assistant Supervisor
Peppermill & Western Village
Service supervisor job in Reno, NV
Job Description The Cage Assistant Supervisor assists in the daily operations of the casino cage, ensuring company assets are safe and protected. Responsible for enforcing policies and procedures and providing exceptional guest service. Duties: Supervise the cage department operations, ensuring friendly and efficient service with every transaction. Assist customers and other departments with questions. Balance bank, markers and front money accounts. Make limited credit decisions and over limits. Maintain and enforce FinCEN Title 31/SAR-C. Qualifications: High school diploma or G.E.D preferred. Must be able to maintain a valid license with the Gaming Control Board and Alcohol Awareness Card. 3 or more years of experience in cage operations. Ability to effectively communicate and work in a fast-paced environment.
$31k-44k yearly est. 5d ago
Contact Center Supervisor - SME
ASM Research, An Accenture Federal Services Company
Service supervisor job in Carson City, NV
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$62.2k-96k yearly 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Reno, NV?

The average service supervisor in Reno, NV earns between $34,000 and $92,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Reno, NV

$56,000

$34,00010%

$56,000Median

$92,00090%

What are the biggest employers of Service Supervisors in Reno, NV?

The biggest employers of Service Supervisors in Reno, NV are:

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Service supervisor jobs in Reno, NV

Customer Service Supervisor

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Airport Service Concierge - (Part- Time)

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Seasonal Customer Service Supervisor

Health Information Operations Supervisor