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Keurig Dr Pepper 4.5
Service supervisor job in Williamson, NY
Manufacturing Operations Supervisor
The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on multiple high speed production lines.
Shift & Schedule: This position will support our Night Shift 6:00pm - 6:00am on a 2-2-3 Schedule with flexibility to work overtime, cover off shifts, and holidays is required as needed.
Compensation: This is a full-time salary position. Paid on a biweekly basis.
What you will do:
Direct and coach production operators in the execution of daily/weekly production schedules for multiple packaging lines.
Manage within labor and operating expense budget.
Coordinate beverages packaging ensuring safety, quality and productivity while minimizing waste.
Meet the productivity, quality, safety, health, environmental and morale goals established for the site.
Complete and update all necessary production paperwork and record.
Ensure equipment in the area assigned is in working order and that working conditions are safe at all times.
Review and analyze production records to identify opportunities for improvement.
Make recommendations for long term solutions, including recommendations for replacing equipment, refurbishing equipment, procedural changes, productivity improvement, material change, etc., related to the area of accountability.
Drive the continuous improvement agenda in area of responsibility through teamwork, skills and capability development.
Staff, train, evaluate and develop team members.
Manage and facilitate employee and management relationship within the guidelines of the labor contract and company policy.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
$80,000 - $95,000 per year
Where Applicable:
Benefits eligible day one!!
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Requirements:
H.S. Diploma Required, Bachelor Degree in a related field preferred
2 years previous management/supervisory experience preferably within a manufacturing environment
Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking
Experience with SAP or similar system preferred
Must be comfortable developing and conducting group presentations to employees and management.
Provides current, direct, complete and "actionable" positive and corrective feedback to others
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$80k-95k yearly 5d ago
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Service Manager
AP Rochester 3.8
Service supervisor job in Rochester, NY
One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service.
In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction.
Key Responsibilities
Lead and supervise a service team to ensure consistent, high-quality operations.
Train, mentor, and develop staff to complete work safely, accurately, and efficiently.
Oversee daily maintenance activities, monitor performance, and provide ongoing coaching.
Manage preventive maintenance programs, repairs, and service requests across multiple sites.
Ensure all properties meet safety guidelines and regulatory requirements.
Respond to escalated maintenance issues with professionalism and urgency.
Support capital improvement projects and property upgrades as needed.
Work closely with community teams to maintain strong service standards.
Contribute to resident-focused initiatives that improve satisfaction and retention.
Maintain accurate documentation of work orders, service requests, and project outcomes.
Build a high-performing, accountable, and collaborative team culture.
Qualifications
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial).
Strong knowledge of building systems, preventive maintenance, and safety regulations.
Proven leadership, communication, and organizational skills.
Ability to resolve escalated issues and operational challenges effectively.
Proficiency with work order systems and basic computer applications.
$89k-144k yearly est. 3d ago
Real Estate Team Lead
Vylla
Service supervisor job in Rochester, NY
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$62k-122k yearly est. 1d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Service supervisor job in Rochester, NY
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Salary - $40,578.72
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyout
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$40.6k yearly Auto-Apply 6d ago
Service Manager - Maintenance Operations
Highland Holdings
Service supervisor job in Rochester, NY
Full-time Description
Join us and become part of the Cook Family. We are seeking a Service Manager to support our growing operations by leading our service team and ensuring our communities remain safe, well-maintained, and resident-ready.
Cook Properties is New York State's largest owner and operator of manufactured housing communities, with 100+ mobile home parks totaling 7,000 pads, along with 200,000+ square feet of commercial, retail, and office space, and 2,000 self-storage units.
As a Service Manager, you will play a central role in overseeing maintenance operations across multiple communities. This position is ideal for a hands-on leader who excels in team development, problem-solving, and creating efficient, high-quality workflows. You'll guide and support the service team, ensuring work is completed safely, accurately, and on schedule while upholding strong community standards.
From coordinating daily operations and preventive maintenance to responding to escalated issues and supporting capital improvement projects, this role requires a proactive leader focused on quality, communication, and continuous improvement. You will collaborate closely with on-site staff and leadership, helping enhance resident satisfaction through reliable service and well-maintained properties. If you are a motivated, team-oriented professional who thrives in a fast-paced environment and is committed to building strong, high-performing teams, we'd love to have you on our team.
What You'll Get to Do
As a Service Manager, you will:
Supervise and coordinate the service team to deliver high-quality service and efficient operations.
Train and guide staff to ensure tasks are completed accurately, safely, and on schedule.
Monitor daily operations, track team performance, and provide coaching and feedback to maintain efficiency and service quality.
Oversee preventive maintenance programs, repairs, and service requests across communities.
Ensure all properties meet safety standards and comply with regulations.
Respond promptly and professionally to escalated maintenance or service issues.
Support property upgrades and capital improvement projects as directed by leadership.
Collaborate with on-site staff to maintain consistent service delivery and uphold community standards.
Assist with resident-focused initiatives to improve satisfaction and retention.
Maintain accurate records of service requests, work orders, and completed projects.
Ensure that people development results in individuals and teams who can operate independently, consistently earning trust through excellence and reliability
Develop, mentor, and inspire high-performing teams by fostering a culture of collaboration, accountability, and continuous growth, enabling individuals to reach their full potential while driving exceptional organizational results.
Qualifications
What We Seek:
High school diploma or equivalent required, Bachelor's degree in Facilities Management, Construction, Property Management, or related field preferred.
3+ years of experience supervising maintenance or service teams in residential or commercial properties.
Knowledge of building systems, preventive maintenance, and safety regulations.
Strong leadership, communication, and organizational skills.
Ability to handle escalated resident concerns professionally and resolve operational challenges efficiently.
Proficiency in work order software and basic computer applications.
What We Offer
Competitive Salary: $90,000 - $100,000 annually, based on experience.
Comprehensive Benefits Package:
Medical/Dental/Vision Insurance to support your health and well-being.
401(k) with company match to help secure your future.
Paid Time Off for work-life balance.
Company Vehicle
Flexible Schedule to meet your personal needs.
Life Insurance and Employee Assistance Program (EAP).
A collaborative and supportive work environment with opportunities for growth and advancement.
We value diverse perspectives and are committed to fostering an inclusive workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All are welcome - join us!
Salary Description $90,000 - $100,000
$90k-100k yearly 58d ago
Service Supervisor
Cummins Wagner Co
Service supervisor job in Rochester, NY
Join our Team of Employee Owners!
Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: ServiceSupervisor Department: RochesterService Location: Rochester, New York Reports To: Assistant Service Manager Job Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The ServiceSupervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime. Our most successful ServiceSupervisors:
Possesses superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Exude a customer-focused attitude
Apply extensive attention to detail to all tasks
Toggle between projects and responsibilities with ease
Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities.
Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll
Scope of Responsibility:
Supervision and scheduling of multiple service technicians.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives.
Preparation of inspection & repair reports and assist with repair estimates & quotations.
Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services.
Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability.
Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner.
Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites.
Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service.
Accuracy and timeliness of technician timesheets and expense reports.
Assist with the improvement of and compliance with quality procedures and typical practices.
Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required.
Reasonable travel as required.
Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.
Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
$52k-87k yearly est. Auto-Apply 60d+ ago
Dining Service Supervisor
Stjohnsliving
Service supervisor job in Rochester, NY
The Dining ServicesSupervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining ServicesSupervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner.
Qualifications & Education Required:
High School Graduate or equivalent is required
HACCP/Food Safety Certified is required - St. John's will provide
Associate's degree in hospitality management is preferred.
Fluent in the English Language
At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required.
Core Organizational Competencies:
St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.
$52k-87k yearly est. Auto-Apply 14d ago
Service Supervisor
Cummins-Wagner Company, Inc.
Service supervisor job in Rochester, NY
Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets.
Job Title: ServiceSupervisor
Department: RochesterService
Location: Rochester, New York
Reports To: Assistant Service Manager
Job Overview:
Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The ServiceSupervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.
Our most successful ServiceSupervisors:
* Possesses superior communication, analytical, and organizational skills
* Exhibit goal-oriented behaviors and time management principles
* Exude a customer-focused attitude
* Apply extensive attention to detail to all tasks
* Toggle between projects and responsibilities with ease
* Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted
* Proficient with mobile devices and computers; advanced proficiency with Excel preferred
* Must maintain an active driver's license with a clean driving record
* Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll
Scope of Responsibility:
* Supervision and scheduling of multiple service technicians.
* Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives.
* Preparation of inspection & repair reports and assist with repair estimates & quotations.
* Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services.
* Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability.
* Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner.
* Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites.
* Facilitate & document frequent "tool box" type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service.
* Accuracy and timeliness of technician timesheets and expense reports.
* Assist with the improvement of and compliance with quality procedures and typical practices.
* Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required.
* Reasonable travel as required.
Cummins-Wagner Gives Back to Employees:
* Employee Stock Ownership Program
* Bonus Program
* Tuition and Certification Fee Assistance
* 401k Match
* Flexible Spending Account
* Comprehensive Health Insurance
* Life Insurance
* Short & Long-Term Disability Insurance
Our History:
Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
* As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.
Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
$52k-87k yearly est. 60d+ ago
Service Supervisor
Siewert Equipment, a Division of Cummins-Wagner Co Inc.
Service supervisor job in Rochester, NY
Job Description
Join our Team of Employee Owners!
Why work for a company when you can own it?Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: ServiceSupervisorDepartment: RochesterServiceLocation: Rochester, New YorkReports To: Assistant Service ManagerJob Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The ServiceSupervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.Our most successful ServiceSupervisors:
Possesses superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Exude a customer-focused attitude
Apply extensive attention to detail to all tasks
Toggle between projects and responsibilities with ease
Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities.
Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll
Scope of Responsibility:
Supervision and scheduling of multiple service technicians.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives.
Preparation of inspection & repair reports and assist with repair estimates & quotations.
Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services.
Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability.
Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner.
Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites.
Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service.
Accuracy and timeliness of technician timesheets and expense reports.
Assist with the improvement of and compliance with quality procedures and typical practices.
Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required.
Reasonable travel as required.
Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History:Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.
Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
$52k-87k yearly est. 29d ago
Supervisor, Sleep Center
Thus Far of Intensive Review
Service supervisor job in Rochester, NY
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500435 GCHaS Ped Sleep & Wellness Ctr
Work Shift:
Range:
UR URG 112
Compensation Range:
$70,197.00 - $105,295.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Works under the general supervision of the medical director and/or a senior administrator to manage operations of a sleep program to ensure comprehensive evaluation and treatment of patients with sleep disorders. The manager oversees operations related to in center and/or home sleep apnea testing as required, diagnostic and therapeutic interventions, comprehensive patient care and direct patient education. A sleep center manager is credentialed in sleep technology and provides oversight of sleep center staff.
RESPONSIBILITIES:
Oversees the operation of the Sleep Center and associated services, including compliance with safety and regulatory guidelines, ensuring appropriate levels of clinical supply and inventory. Executes decision making authority as it relates to day-to-day operations. Develops policies and procedures. Supports program accreditation and compliance with regulatory requirements. Contributes to development, approval and oversight of annual budget.
Directs and manages work completed by the assigned team, Ensures staff adheres to the accepted standards for the evaluation, testing, and treatment of patients in the sleep program. Recruits, interviews, hires, orients, trains and evaluates performance, recommends salary adjustments, provides guidance to staff through HR policies and guidelines. Improves staff performance through ongoing counseling, coaching, delegation, feedback, disciplinary actions when necessary and other HR functions. Develops plans to improve and sustain employee engagement for all assigned staff.
Ensures professional and quality service for patients. Responds to sleep patients┐ procedural-related inquiries by providing appropriate education utilizing sleep center specific protocols. Ensures compliance with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues.
Maintains sleep study acquiring skills and provides expert care to patients on nights or for daytime studies as needed. Maintains scoring skills and score acquired sleep studies as requested. Reviews and evaluates sleep studies and provides appropriate feedback to staff. Performs routine equipment care and maintenance and inventory evaluation. Follows HIPAA and privacy policies to maintain the privacy and security of patient information.
Keeps current on relevant areas of knowledge and acts as a resource to staff. Interprets and ensures compliance with regulatory standards and requirements; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current operations; monitors impact on existing activities to maintain service levels and work quality.
Other duties as assigned
QUALIFICATIONS:
Bachelors of Science in health care related field or AAS in Polysomnography Technologist required
3 years of experience in polysomnographic testing required or equivalent combination of education and experience
Leadership experience preferred
Interpersonal, customer service, team work and coaching/mentoring skills; Computer use agility, critical thinking and decision-making ability preferred.
NYS license as a Polysomnographic Technologist required. Must be Basic Life Support (BLS) certified.
Schedule: 3 PM - 11 PM; OCC WKNDS
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
$70.2k-105.3k yearly Auto-Apply 60d ago
Benefits Implementation Supervisor Ops
Paylocity 4.3
Service supervisor job in Rochester, NY
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID / Schaumburg, IL / Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The primary function of the Benefits Support Team Lead is to lead the overall day-to-day operations for their designated team. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. They will ensure all critical aspects of client needs are met and issues resolved appropriately. They will also provide leadership, coaching, training and mentoring to their team.
Primary Responsibilities
* Supervising the work of their assigned group on a day-to-day basis which may include delegation of work assignments to various team members
* Provide training and assist with coaching and development of new and existing team members
* Positively and effectively handle escalated issues from customers or internal teams in a collaborative "win-win" approach.
* Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
* Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes and performance issues
* Develop and implement action plans to improve team or individual performance
* Act as a technical resource to the Support Team as needed
* Subject matter expert in key areas of their department
* Help create and update processes and other internal training documentation as necessary
Education and Experience
* 2+ years' experience in Payroll/HR Industry required
* 2+ years' experience in technical/problem-solving client facing role required
* High school degree / GED required; Bachelor's Degree preferred
* Experience with ownership and accountability in group responsibilities
* Previous benefits experience strongly preferred
* Previous experience with Payroll systems is strongly preferred
* Previous supervisory/mentoring experience preferred
Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay range for this position is $59,600 - $85,100 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ****************************** in a new tab.
$59.6k-85.1k yearly 16d ago
Dining Service Supervisor
St. John's Senior Servi 3.6
Service supervisor job in Rochester, NY
The Dining ServicesSupervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining ServicesSupervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner.
Qualifications & Education Required:
High School Graduate or equivalent is required
HACCP/Food Safety Certified is required - St. John's will provide
Associate's degree in hospitality management is preferred.
Fluent in the English Language
At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required.
Core Organizational Competencies:
St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.
$47k-70k yearly est. Auto-Apply 13d ago
Director of Export Services
Mohawk Global
Service supervisor job in Rochester, NY
Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work!
Position Summary:
The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations.
Responsibilities Include:
* Expand Mohawk Global's export operations and product offerings
* Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives
* Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings
* Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business
* Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success
* Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US
* Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders
* Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations
* Analyze export market conditions and find new opportunities for service development or innovation
* Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients
* Prepare and present reports on sales performance and market trends to senior management
* Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction
* Travel within the continental United States and occasionally overseas for strategic sales activities will be required
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$99k-163k yearly est. 7d ago
Dining Services Leader
Ur Medicine Thompson Health 3.1
Service supervisor job in Canandaigua, NY
Schedule: Full time, days and evenings.
Responsibilities:
Oversees all aspects of the front of the house (FOH) operations in both Ferris Hills and/or Clark Meadows dining rooms: to maximize the dining experience and overall satisfaction of the residents.
Responsible for being the face and setting the tenor of the dining room(s) and on the floor during meal service and special events; oversees pre-meal lineups and is visible and available to residents and associates.
Collaborate daily with the Dining Services Manager to ensure that high standards of cleanliness, service and efficiency are maintained.
Perform accurate account of dining statistics related to meal credits, nightly reports, café sales and monthly food service report.
Enforce all department and health system policies and procedures as well as Department of Health Regulations.
Qualifications:
High School Diploma Required.
Supervisory experience preferred.
At least three years of previous serving experience in a restaurant setting, preferable in a senior community.
Previous experience supervising dining services, specifically front of the house preferred.
Pay Range: $19.00 - $23.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
$19-23 hourly 8d ago
Direct Support Supervisor - Assistant Manager
Registered Nurse In Rochester and Surrounding Areas, New York
Service supervisor job in Rochester, NY
We're making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can't complete your interview right away, we'd love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can't wait to see what you have to offer.
Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply.
Pay rate for this position: $22-$23.55/ hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
Looking for a fulfilling career? We're hiring assistant managers to support adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of an assistant manager. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their needs. You will be an ally as they communicate their wants and needs to others. The assistant manager is a hands-on professional that has a direct role in supporting the well-being of people with intellectual and developmental disabilities. The assistant manager is also responsible for training and mentoring direct support staff. In this role you will also assist the residence manager in the operation and oversight of the residential program serving adults with intellectual and developmental disabilities.
Qualifications
Minimum of High School diploma or High School Equivalency; college experience preferred.
Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required.
Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers.
One year experience in direct support is required.
Six months of leadership or supervisor experience preferred.
Ideal candidates should demonstrate:
Excellent organizational, verbal and written communication skills
Flexibility in scheduling
Ability to lead and motivate others
Benefits include:
Holidays - Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them.
Vacation time - begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment.
Paid sick leave - All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed.
Retirement plan - Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement.
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well.
#ZR
$22-23.6 hourly Auto-Apply 50d ago
Operations Supervisor
O-at-Ka Milk Products LLC 4.0
Service supervisor job in Batavia, NY
Job Description
Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.
Duties and Responsibilities:
Responsible for other Operations Supervisor position in their absence.
Ensures a safe work environment exists and that personnel work in a safe manner.
Supervise and assist employees including; assigning and directing work, investigating incidents & issues, effectively resolving conflict.
Train and ensure employees follow job and safe work requirements.
Use root cause analysis tools to identify preventative and corrective actions to eliminate problems.
Assists in developing and maintaining departmental work instructions and SOP's.
Recommends measures to improve quality of service, increase efficiency of department, work crews and equipment performance.
Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers.
Maintains standards of health, safety, food and security including GMP, HACCP, SQF, as per Company policies and applicable regulations.
Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling and Finance departments.
Communicate and work with Employees to resolve issues/problems
Support all regulations, policies, procedures, work rules and the Collective Bargaining Agreement
Performs other related duties as required and assigned.
Experience & Education:
Required:
Bachelor's degree plus 5 years direct manufacturing supervisory related experience and/or training; or equivalent combination of education and experience.
Experience working with high volume, automated processing equipment.
Preferred:
Supervisory experience in unionized environment
Dairy and/or food processing knowledge
Knowledge & Skills - Required
Demonstrated Leadership skills and ability to manage and coach team members
Good people skills
Proven ability to implement and enforce process improvement initiatives.
Strong decision making skills
Excellent verbal and written communication skills
Detail oriented and highly organized with excellent follow-up practices
Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment
Proficient in Microsoft Excel, Word and Outlook
Proven problem solving and organizational skills
Ability to flourish in a fast-paced and diverse work environment.
Confidentiality
The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis. A high degree of discretion is required.
Management Responsibility
The Operations Supervisor directly manages union workforce employees. This position operates under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager.
Work Environment
This job operates in an office environment and in manufacturing plant. This role routinely uses standard office equipment. Ability to operate a computer, phone, photocopier, calculator, and fax machine required. Incumbent must be able to sit, stand, walk, bend, stretch and lift up to 35 pounds. Must be able to see and speak. The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc. While performing the duties of this job, the employee frequently works near moving mechanical parts, high speed and processing equipment; is occasionally exposed to wet and/or humid conditions and hazardous chemicals; is frequently exposed to moderate to high noise levels in the work environment.
Operations Supervisors work on an 8-hour shift to cover 24/7 manufacturing facility (either Days or Nights as assigned by Department Manager); Schedule will include some weekends.
Pay: $75K-$90K/Year*
*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
$75k-90k yearly 2d ago
Operations Supervisor
Join The Our Talent Network
Service supervisor job in Batavia, NY
Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.
Duties and Responsibilities:
Responsible for other Operations Supervisor position in their absence.
Ensures a safe work environment exists and that personnel work in a safe manner.
Supervise and assist employees including; assigning and directing work, investigating incidents & issues, effectively resolving conflict.
Train and ensure employees follow job and safe work requirements.
Use root cause analysis tools to identify preventative and corrective actions to eliminate problems.
Assists in developing and maintaining departmental work instructions and SOP's.
Recommends measures to improve quality of service, increase efficiency of department, work crews and equipment performance.
Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers.
Maintains standards of health, safety, food and security including GMP, HACCP, SQF, as per Company policies and applicable regulations.
Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling and Finance departments.
Communicate and work with Employees to resolve issues/problems
Support all regulations, policies, procedures, work rules and the Collective Bargaining Agreement
Performs other related duties as required and assigned.
Experience & Education:
Required:
Bachelor's degree plus 5 years direct manufacturing supervisory related experience and/or training; or equivalent combination of education and experience.
Experience working with high volume, automated processing equipment.
Preferred:
Supervisory experience in unionized environment
Dairy and/or food processing knowledge
Knowledge & Skills - Required
Demonstrated Leadership skills and ability to manage and coach team members
Good people skills
Proven ability to implement and enforce process improvement initiatives.
Strong decision making skills
Excellent verbal and written communication skills
Detail oriented and highly organized with excellent follow-up practices
Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment
Proficient in Microsoft Excel, Word and Outlook
Proven problem solving and organizational skills
Ability to flourish in a fast-paced and diverse work environment.
Confidentiality
The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis. A high degree of discretion is required.
Management Responsibility
The Operations Supervisor directly manages union workforce employees. This position operates under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager.
Work Environment
This job operates in an office environment and in manufacturing plant. This role routinely uses standard office equipment. Ability to operate a computer, phone, photocopier, calculator, and fax machine required. Incumbent must be able to sit, stand, walk, bend, stretch and lift up to 35 pounds. Must be able to see and speak. The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc. While performing the duties of this job, the employee frequently works near moving mechanical parts, high speed and processing equipment; is occasionally exposed to wet and/or humid conditions and hazardous chemicals; is frequently exposed to moderate to high noise levels in the work environment.
Operations Supervisors work on an 8-hour shift to cover 24/7 manufacturing facility (either Days or Nights as assigned by Department Manager); Schedule will include some weekends.
Pay: $75K-$90K/Year*
*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR)
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent.
The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies.
Your key responsibilities
You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.
Skills and attributes for success
Ability to read and interpret IRS Code, regulations and instructions
Strong writing skills for policy and procedure writing is a must
Ability to interface with all facets of our business
Ability to multitasking and project management capability
Creative problem solving, strong critical thinking
Ability to drive success as both an individual contributor and team member.
To qualify for the role, you must have at a minimum
A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred
A minimum of 5 years of relevant tax consulting or tax operational experience
Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations
Ideally, you'll also have
Active participation in industry groups such as SIFMA, ABA, IIB
The ability to understand and implement tax rules
A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters
What we look for
We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$122.6k-212.8k yearly 60d+ ago
Call center
Global Channel Management
Service supervisor job in Webster, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Call Center Agent needs 1 year call center experience
Call Center Agent requires:
call center
customer relations
PC savvy
Call Center Agent duties:
Interact with internal and external customers
Document
Additional Information
$12/hr
12 months
$12 hourly 2d ago
Dining Service Supervisor
St. John's Senior Servi 3.6
Service supervisor job in Rochester, NY
The Dining ServicesSupervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining ServicesSupervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner.
Qualifications & Education Required:
High School Graduate or equivalent is required
HACCP/Food Safety Certified is required - St. John's will provide
Associate's degree in hospitality management is preferred.
Fluent in the English Language
At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required.
Core Organizational Competencies:
St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.
How much does a service supervisor earn in Rochester, NY?
The average service supervisor in Rochester, NY earns between $42,000 and $109,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Rochester, NY
$68,000
What are the biggest employers of Service Supervisors in Rochester, NY?
The biggest employers of Service Supervisors in Rochester, NY are: