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Service supervisor jobs in Royal Oak, MI
- 625 jobsAll
Service Supervisor
Customer Service Supervisor
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Senior Team Lead
Team Lead, Operations - Level II
Routeone
Service supervisor job in Farmington Hills, MI
The Team Lead, Level II Operations (Canada) position takes on additional responsibilities beyond their role as a Level II Analyst. This person will assist the Level 2 team and dealers with their designated products and act as the second level of support (Subject Matter Expert) in troubleshooting product-related issues. The Lead is responsible for making sure their team is adhering to established SLAs, follow up, and closure of all issues and tickets that are part of their designated product suite. This role requires exceptional communication skills, a cool, calm demeanor that can help focus and direct solutions to problems, strong analytical abilities, and an exceptional attention to detail and follow-through. Job Responsibilities Manage and monitor support Canadian ticket queues by assigning tickets to teammates, when needed, and following up on their methodology of troubleshooting and resolving. The goal is to lead the L2 Support team to maximize throughput of tickets on a daily basis. Monitor the aging of tickets assigned to Canada Level 2 Support, identifying any delays in ticket resolution and lead efforts to clear any blocking problems. Work with Manager of Level 2 Support and RouteOne stakeholders to identify gaps in current Candian Level 2 Support model and offer suggestions for their resolution. Work collaboratively with other Team Leads to ensure that Team and Department metrics and goals are being met. Monitor, report on, and maintain a certain level of customer service performance metrics month-over-month. Attend and participate in meetings; product sprints, production releases, support tool enhancements etc. that are relevant to supporting assigned product suite (and disseminate information to team as necessary). Report statistics and trends on tickets by product, identifying trends in order to assist the Service Desk agents with continued training and product knowledge. Mentor, support and coach team members as needed. Be the dealer's main point of contact at RouteOne throughout the entirety of the support ticket process, including, but not limited to: reaching out to internal and external teams, as necessary, to facilitate resolution of tickets; keeping the dealer informed of progress; and providing answers to any questions the dealer may have. Act as the subject matter expert for RouteOne's Canadian Product suite, mentoring, supporting and coaching team members where and when needed. Answer incoming calls to the RouteOne Call Center by RouteOne customers, in both English and French (preferably Québécois) Create support tickets when needed, completely and clearly identifying the issue being reported. Interact with broader RouteOne Operations, Technical and Business teams to resolve issues as they occur, ensuring that dealers are receiving high touch and exemplary service. Assist teammates in identification and implementation of continuous improvement needs for Business Operations, when applicable, and advocate for constant innovation and improvements to improve RouteOne customer service. Ensure ongoing updates to RouteOne's customer support knowledge base, ensuring new support needs are identified and fully documented for use by the support teams. Assist in new hire job-specific onboarding for new hires, as required. Manage direct staff members, as applicable, including but not limited to: Ensuring staff members have the tools, training and support they need to be successful in their assigned responsibilities at RouteOne. Ensure staff members are performing assigned duties at expected level of performance and quality, while demonstrating the expected behaviors (respect, transparency, collaboration, etc.) towards their customers and peer groups. Setting annual and ongoing performance objectives for their team, consistent with broader Level 2 team objectives and those of broader department and RouteOne as a whole. Working with individual staff members to set their individual performance and personal objectives. Conduct ongoing (and structured scheduled) performance assessments of staff members. Participate in all Release Reviews. Maintain safety, security, and privacy standards throughout all areas of responsibility. Adhere to all RouteOne Audit/Security policies and procedures. Onsite presence for company/department events or meetings when required by leadership. All other duties, tasks, and responsibilities as assigned. Knowledge Bilingual English and French (preferably Québécois) is required. Strong knowledge of automotive financing dealer and finance source processes. Knowledge of RouteOne or similar software applications and functionality. Skills Proficiency in Microsoft Office products, including, but not limited to: Word, PowerPoint, Excel, Outlook, and Visio. Experience with service desk and call center technology (e.g., CA Service Desk, Salesforce, Natterbox, etc.) Familiarity with Agile software implementation methodologies is preferred. Experience with Acoustic Tealeaf or similar experience analytics tools is preferred. Experience with XML/HTML is preferred. Abilities Very strong analytical and troubleshooting skills. Ability to identify trends through data analytics and formulate insights and action items. Ability to work in a collaborative team environment, think critically and problem solve, learn new technologies, and adapt to change. Ability to learn quickly, inclusive of “self-starting” that learning (intellectual curiosity and ability to proactively increase your knowledge base when required). Excellent verbal and written communication skills. Ability to manage time and multiple priorities. Ability to mentor, coach and motivate individuals creating a positive team culture. Be part of on-call rotation and execute after-hours work as needed (e.g. CA Program Updates). Other Essential Requirements Bachelor's degree in business or technical area, or suitable work experience. 5+ years' experience as a Business Analyst, Operations Support, or related role. 2+ years' experience in a Team Lead or Supervisor role of a support or business operations team. Experience in leading or being a key member of project teams of varying sizes and complexities Successful progression of skills and responsibilities either at RouteOne or in prior work experience.$88k-129k yearly est. 3d agoTeam Leader Foreign Trade
Brose Group
Service supervisor job in Detroit, MI
Your tasks Establish processes to ensure the health of Brose's customs and foreign trade rules under a defined Trade Compliance Program Liaison with customs officials, customer brokers, internal contacts Procure services to support custom and foreign trade activities Develop and monitor Foreign Trade Zone activities in the region. Define mitigation practices which could include legal precedence or opinion. Establish best practices and opportunities for plants in the region Provide Logistics strategies and guidance to minimize the financial impact related to tariffs on serial production and production equipment being imported Identify and process PSC's or cost recovery under FTAs. Ensure IMMEX compliance in Mexico supporting the Mexico Foreign Trade team Monitor and administer compliance with relation to Foreign Trade Zones in the region Develop based practice standards for the plants relating to programs such as C-TPAT Establish processes for part classifications ensuring the integrity of the SAP system Your Profile Supply Chain Management, Transportation, Customs Certified Customs Specialist (CCS) Certified Export Specialist Customs and Incoterm knowledge Experience in foreign trade specifically relating to the automotive industry Experience with financial transactions - invoicing, income statement, A/P, A/R Experience with plant P&L; accrual process; SOFA reports 5+ years of experience in logistics or the supply chain management field.$74k-127k yearly est. 3d agoEvent Team Lead
Employbridge
Service supervisor job in Novi, MI
Bluecrew is seeking a Team Lead who will function as an extension of the Bluecrew Account Management team for large events, representing Bluecrew at the workplaces and leading a large number of Crew Members. The Team Lead ensures success at customer locations, supports Crew Members onsite, and acts as a liaison between Bluecrew and the client. As the Bluecrew onsite representative, we rely on the Team Lead to provide accurate timekeeping and share feedback from the workplace and Crew Members. Experience required: Minimum 10 jobs worked on the Bluecrew Platform Previous experience in a leadership position Ability to represent Bluecrew in a professional manner Comfortable with all types of technology Willing to use a personal cell phone/data plan to manage the workforce using the Bluecrew Manager App Experience with conflict resolution Flexible schedule Available on weekends Shift Responsibilities: Check all CMs in via the check-in process and verify all employees are clocked in and accounted for via the Bluecrew manager app Ensure all CMs are in the proper uniform and are physically/mentally ready to work Delegate responsibilities to the CMs as instructed by the customer and assign them to their appropriate workstations Check-in with CMs and the customer throughout the event to ensure everyone performs up to standard. Conflict resolution - ensure CMs/customers respect one another and de-escalate situations when needed. In extreme cases, send the CM home and fill out an incident report for HR. Coordinate the checkout process. Ensure all employees are clocked out and signed out (if needed), and answer any outstanding questions Perform event general labor duties: event setup and teardown, maintain cleanliness of event space by picking up trash and disposing of waste properly, sweep/mop floors and walkways ***General Requirements*** Event Staff/Food Service When working in Event Staff or Food Service Position through Bluecrew, you may be expected to do any and all of the following: Working independently or in a team to cook, prepare, serve, or transport food items Engaging with customers while operating a point of sale machine or cash register in a professional and courteous manner Clean and sanitize dishes, utensils, cooking equipment, or other items at the start or end of your shift Work on your feet, either stationary or constantly moving for the full shift Reaching, crouching, bending over, and other physically strenuous activities at times, as required by the immediate supervisor Comfortable working in a busy and at times hectic environment There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants. Note for that for any event staff position that requires handling food, you will need to follow GMP guidelines which include keeping your hair up, neatly trimmed fingernails, and you may be required to cover any facial hair. It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.$30k-40k yearly est. 22h agoSupervisor, Customer Services
Envoy Air Inc.
Service supervisor job in Flint, MI
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.$28k-36k yearly est. Auto-Apply 3d agoMail & Print Services Supervisor
Stefanini Group
Service supervisor job in Auburn Hills, MI
Details: Stefanini Group is hiring! Stefanini is looking for a Mail & Print Services Supervisor, Auburn Hills, MI (Onsite) For quick apply, please reach out Fardeen Ali at ************/ ************************** The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Responsibilities Mail Services Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Details: Requirements Bachelor's degree required (business, etc.) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations **Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*** Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-FA1 #LI-ONSITE$55k-84k yearly est. Easy Apply 17d agoShared Services Supervisor
Thyssenkrupp Materials Na
Service supervisor job in Southfield, MI
Job SummarySupervises workers and tasks in the organization's accounts payable and accounts receivable functions.Job Description Key Accountabilities Coordinate and manage / supervise employees performing activities related to centralized: Cash disbursements and any related troubleshooting Vendor invoice entry and any related inquiries or adjustments Centralized cash applications Master data maintenance (including parameter and control tables where applicable) Sales and use taxes Tax return compliance and reconciliation, exemption certificates, Forms W-9, tax rate database, general ledger account reconciliations, audit management and coordination Form 1099 processing and compliance Other regulatory / tax filings as required Internal, external and regulatory audit requirements as assigned Develop and maintain MS/SharePoint site as necessary Monitor and report key processing indicators related to shared service environment Participate, as necessary, as a subject matter expert on SAP ERP process team and business transformation team Other tasks and responsibilities that are relevant to this activity Manage the day-to-day outsourcing relationship with an internal offshore service provider, including communication, performance, risk, and continuous knowledge transfer Perform corporate liaison role to ensure coordination of activities amongst business units, credit departments, internal auditors, external auditors, regulatory auditors, customers and suppliers. Meet TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications: Minimum Requirements: Bachelor degree in Accounting Minimum of 4 years in shared services environment Three (3) to 4 years in a supervisory or managerial capacity SAP experience or other integrated system Strong knowledge of Generally Accepted Accounting Principles Experience with audit and internal controls Excellent analytical, communication and leadership skills Preferred Requirements: CPA/CMA certification Experience with MS/SharePoint at administrator level International accounting experience Project Management Experience with HighRadius Cash Application Experience with Vertex and/or Avalara Tax Software Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.$45k-66k yearly est. Auto-Apply 60d+ agoMail & Print Services Supervisor
Crossfire Group
Service supervisor job in Auburn Hills, MI
Our client is looking for a Mail & Print Services Supervisor in Auburn Hills, MI! This contract opportunity (possible extension or direct hire for the right candidate) offers a starting pay rate of $37.88/hour (benefits are available). The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Key Responsibilities: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations. Apply Today! #IND1$37.9 hourly 4d agoMail & Print Services Supervisor - Intermediate
Indepth Engineering Solutions
Service supervisor job in Auburn Hills, MI
The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union -represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility -wide communication and documentation needs. Key Responsibilities: Mail Services: • Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. • Support daily and weekly mail deliveries to (16) local locations including mail pick -up from (4) local post offices. • Monitor USPS postage accounts for recall mail and postage, including PO Box payments. • Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. • Ensure compliance with postal regulations and internal policies. • Manage mailroom equipment, supplies, and vendor relationships. • Support bulk mailings and special delivery requests. Print Services: • Supervise print production including copying, scanning, and finishing services for headquarters and local plants • Oversee departmental print requests to ensure timely, high -quality output. • Responsible for leased equipment contract and maintenance on the related equipment. • Coordinate with external vendors for large -scale or specialty print jobs. • Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: • Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. • Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. • Conduct regular team meetings, training, and performance evaluations. • Address employee concerns and escalate issues as needed in accordance with labor agreements. RequirementsRequirements: • Bachelor's degree required (business, etc) • 3-5 years of experience in mailroom, print services, or related operations. • Prior experience supervising union -represented employees strongly preferred. • Strong organizational, leadership, and communication skills. • Proficiency with office equipment and basic computer applications. Preferred Requirements: • Graphic design experience with digital print production knowledge. • Familiarity with timekeeping systems. • Ability to manage multiple priorities in a fast -paced environment. • Knowledge of sustainability practices in print and mail operations.$57k-76k yearly est. 16d agoService Supervisor at San Marino Club
Robert Rutledge
Service supervisor job in Troy, MI
Job Description San Marino Club in Troy, MI is looking for one service supervisor to join our 52 person strong team. We are located on 1685 East Big Beaver Road. Our ideal candidate is attentive, punctual, and engaged. Responsibilities Engage regularly with customers ensuring a positive experience Ensure team provides fast, friendly, and accurate service Contribute to team effort by accomplishing related results as needed Respond to all complaints in a friendly and professional manner Qualifications Experience in customer service or supervisor roles Outgoing and engaging personality Proven ability to maintain scheduling commitments Ability to problem solve quickly and act accordingly This is a mostly part time hospitality position for a large banquet facility. Busy seasons will have more full time hours. There will be some closing shifts as they are rotated between managers. Looking for a candidate that has a positive attitude, good ideas on improving service, and works well with service staff. We are looking forward to reading your application.$41k-68k yearly est. 30d agoCookie Baker and Customer Service Night Shift
Crumbl Cookies
Service supervisor job in Brighton, MI
This is for the night shift with typical hours 6pm-12am, but we're flexible! Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight. This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!$30k-45k yearly est. 60d+ agoCustomer Service - Winner's Circle
Daveandbusters
Service supervisor job in Utica, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Range: 10.33 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.$31k-46k yearly est. Auto-Apply 60d+ agoMail & Print Services Supervisor
Prestige Engineering
Service supervisor job in Auburn Hills, MI
Job Description The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Responsibilities: Mail Services: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations.$41k-68k yearly est. 4d agoMail & Print Service Supervisor
Brightwing
Service supervisor job in Auburn Hills, MI
Mail and Print Services Supervisor The Mail and Print Services Supervisor is responsible for overseeing daily operations of mailroom and print services to ensure efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, managing timekeeping and attendance, and coordinating with internal departments and external vendors to support communication and documentation needs across the facility. Key ResponsibilitiesMail Services Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Manage daily and weekly mail deliveries to 16 local locations, including mail pick-ups from four local post offices. Monitor USPS postage accounts, including recall mail, postage replenishment, and PO Box payments. Manage scheduling and maintenance for two company vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Oversee mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services Supervise print production activities, including copying, scanning, and finishing services for headquarters and local plants. Manage departmental print requests to ensure timely, high-quality output. Oversee leased equipment contracts and maintenance for all print-related equipment. Coordinate with external vendors for large-scale or specialty print projects. Maintain and update the online print shop order page to ensure competitive services and pricing. Supervisory & Administrative Duties Supervise union employees, ensuring adherence to schedules, work rules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct team meetings, training sessions, and performance evaluations. Address employee concerns and escalate issues as necessary in accordance with labor agreements. Requirements Bachelor's degree required (Business or related field preferred). 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and standard computer applications. Preferred Qualifications Graphic design experience and knowledge of digital print production. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations.$41k-68k yearly est. 16d agoGround Services Supervisor
Kalitta Air, LLC
Service supervisor job in Ypsilanti, MI
JOB DESCRIPTION Job Title: Supervisor, Ground Services Department: Ground Services Reports To: Manager, Ground Services Work Schedule: 12 hours, 4 on 4 off (various schedules, starting 6pm-6am) ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties and responsibilities include, but are not limited to: Implements, and maintains all department policies and procedures to ensure that all cargo operations are safe, efficient, and in compliance with all applicable Company and government regulations; Establishes the framework for reviews and conducts periodic reviews of staffing, facilities, equipment, and budgetary requirements needed to accomplish the department's mission; Ensures the proper training, evaluation, and skills maintenance of department personnel; Supervises the production and provision of all department training aids, directives, reports, forms, relevant manuals, and other support materials required for training and day-to-day operations; Maintains oversight of the Ground Operations Desk in conjunction with the Manager & Assistant Manager of Ground Operations Coordinates with, assists, and advises customers and vendors concerning the proper preparation of cargo, cargo documentation, and load planning; and Performs other duties as assigned by senior management. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Loadmaster qualification also a necessary skill, with line experience. The requirements listed above are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school graduate; some college and/or technical school desirable. Must have a working knowledge of world geography as well as knowledge of air cargo / ground operations. Previous ULD tracking or logistics experience preferred. LANGUAGE/MATHEMATECIAL SKILLS Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to fellow employees as well as vendors. Ability to perform basic math calculations using mental math as well as a calculator. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employs is regularly required to sit, talk and hear. The employee is required to use a computer terminal, calculator and telephone. The employee is required to stand, walk, and climb/descend stairs. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires shift work, nights and/or weekends as well as holidays. Employees bid on schedules in accordance with their standing on the company seniority scale. Work is performed primarily in an office setting with a constant level of background noise$33k-46k yearly est. Auto-Apply 60d+ agoPatient Financial Services Supervisor
HMC External
Service supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures. SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records. MINIMUM ENTRANCE REQUIREMENTS: Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis): inpatient and/or outpatient electronic claims processing UB-04 billing procedures for third-party carriers in a hospital setting credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care. Knowledge of medical terminology and procedures as related to hospital billing codes. Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology. Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan. Knowledge of Federal and State laws regarding dissemination of patient medical and billing information. Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public. PREFERRED QUALIFICATIONS: Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office. Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws. Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data. Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner. Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training. In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service. Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned. Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems. Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization. Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations. Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards. Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges. Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency. Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary. Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.$41k-67k yearly est. Auto-Apply 4d agoDirector of Service
Mersino Dewatering Inc.
Service supervisor job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Preferably in Auburn Hills, MI or near one of our established branches Travel: Up to 50% Job Summary: The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities. Typical Duties and Responsibilities: • Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development • Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance • Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities • Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput • Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations • Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed • Partner with the Quality Manager on quality control, red tag closure, and service training programs • Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability • Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards • Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours • Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise • Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability • Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards • Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations • Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect) • Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality • Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services • Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding • Ensure all customer communication and repair documentation in Odoo is professional and compliant • Own development and implementation of service policies, procedures, and SWIs • Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance • Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations • Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently • Uphold The Mersino Way as a guiding document for all service activities Qualifications: • Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience • Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role • Experience in creating, implementing and maintenance and establishing company-wide policies and procedures • Certification in continues improvement preferred • In-depth knowledge of safety regulations and compliance • Experience in contract negotiation and pricing management • Planning and organizational skills in handling multiple projects • Proficient in PC software applications including Microsoft Excel Specific Expectations: • Must be a team player; puts the Mersino team ahead of self-interests • A professional demeanor • Excellent written and verbal communication skills • The ability to work under pressure to meet deadlines • Ability to work flexible schedule to meet job requirements • Ability to travel up to 50% • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled$75k-123k yearly est. Auto-Apply 16d agoSUPERVISOR OF OUTPATIENT SERVICES - CCIS
Genesee Health System
Service supervisor job in Flint, MI
Job Description $5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.$28k-35k yearly est. 21d agoMail & Print Services Supervisor
Crossfire Group
Service supervisor job in Auburn Hills, MI
Job DescriptionOur client is looking for a Mail & Print Services Supervisor in Auburn Hills, MI!This contract opportunity (possible extension or direct hire for the right candidate) offers a starting pay rate of $37.88/hour (benefits are available).The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs.Key Responsibilities: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations. Apply Today! #IND1$37.9 hourly 17d agoMail & Print Services Supervisor - Intermediate
Indepth Engineering Solutions, LLC
Service supervisor job in Auburn Hills, MI
Job DescriptionThe Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Key Responsibilities: Mail Services: • Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. • Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. • Monitor USPS postage accounts for recall mail and postage, including PO Box payments. • Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. • Ensure compliance with postal regulations and internal policies. • Manage mailroom equipment, supplies, and vendor relationships. • Support bulk mailings and special delivery requests. Print Services: • Supervise print production including copying, scanning, and finishing services for headquarters and local plants • Oversee departmental print requests to ensure timely, high-quality output. • Responsible for leased equipment contract and maintenance on the related equipment. • Coordinate with external vendors for large-scale or specialty print jobs. • Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: • Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. • Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. • Conduct regular team meetings, training, and performance evaluations. • Address employee concerns and escalate issues as needed in accordance with labor agreements. RequirementsRequirements: • Bachelor's degree required (business, etc) • 3-5 years of experience in mailroom, print services, or related operations. • Prior experience supervising union-represented employees strongly preferred. • Strong organizational, leadership, and communication skills. • Proficiency with office equipment and basic computer applications. Preferred Requirements: • Graphic design experience with digital print production knowledge. • Familiarity with timekeeping systems. • Ability to manage multiple priorities in a fast-paced environment. • Knowledge of sustainability practices in print and mail operations.$57k-76k yearly est. 18d agoSupervisor Of Outpatient Services - Ccis
Genesee Health System
Service supervisor job in Flint, MI
$5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.$28k-35k yearly est. Auto-Apply 60d+ ago
Learn more about service supervisor jobs
How much does a service supervisor earn in Royal Oak, MI?
The average service supervisor in Royal Oak, MI earns between $33,000 and $85,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Royal Oak, MI
$53,000
What are the biggest employers of Service Supervisors in Royal Oak, MI?
The biggest employers of Service Supervisors in Royal Oak, MI are:
- Gesher
- WASH
- Henry Ford Village
- tk Materials NA
- Robert Rutledge
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