Imaging Field Service Lead - St. Cloud
Service Supervisor Job In Saint Cloud, MN
The purpose of the Field Service Lead position is to lead and guide a group of technicians to provide effective and efficient service to our customers within a geographic area. The Field Service Lead is the Loffler representative to the technicians assigned to them and represents the company to our customers.
Essential Duties and Responsibilities: All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.
Any non-essential functions are assumed to be included in "other related duties as assigned": Oversees the prompt and efficient service of machines within their assigned territory.
Assists, rides with and follows up on their assigned technicians.
Follows company policies as they apply to technicians assigned to them.
Directs the resolution of machine problems within their geographic area using all resources available.
Provides excellent customer service and resolves difficult customer problems in a mutually satisfactory way.
Works with the sales department to resolve machine and customer problems and encourages the sales lead program.
Keeps their manager informed of problems and issues regarding machines, customers and employees as they arise.
Provide technical assistance to other areas as needed.
Provide information and assists manufacturer's representatives on machine problems.
Prepares and completes special assignments or reports that may be assigned.
Maintains knowledge of current products.
Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
Training of other employees and cross-training as needed.
Other related duties as assigned.
Qualifications/Requirements: In-office and travel to client sites as required.
Valid driver's license and clean driving record required.
Fairly and consistently evaluate technicians on their job performance.
Manage effectively customer concerns and complaints.
Evaluate machine performance and recommend solutions to problems.
Know when to escalate equipment repair challenges to the Manufacturer.
Excellent communication, team building, coaching and mentoring skills.
Negotiates and deals effectively with highly complex, confidential and sensitive information.
Proficient at load system software on copiers and RIPs.
Proficiency in mechanical repair, electrical and electronic knowledge, signal tracing and effective troubleshooting skills.
Proficient of networking and connectivity.
The Service Lead uses innovative and strategic thinking in applying theories, principles and concepts for a wide variety of problems.
Education/Experience: High School Diploma or Equivalent.
Prior industry experience in similar field or job duties preferred.
Extensive manufacturers training on a variety of models.
Supervisory Responsibilities: This position has no supervisory responsibilities.
Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to stand/sit for extended periods of time.
Must be able to lift 75 lbs.
Constant bending and lifting required.
Frequently required to use hands to handle objects, tools or controls.
The noise level in the work environment is usually moderate.
For information on the physical demands of this job, see Human Resources.
Loffler Core Values What Defines our Culture.
Positive Attitude: Be Part of the Solution.
Motivate Others.
Put Extra Effort in All You Do.
Everything You Do Matters.
Be a Team Player.
Don't Fear Failure.
Integrity: Live the Mission.
Be Honest.
Deliver on Commitments.
Do What is Right.
Be Someone Others Can Trust and Count On.
Honor Commitment.
Innovation: Be a Visionary.
Welcome New Ideas.
Work Smarter.
Challenge the Status Quo.
Welcome Challenge.
Be Committed to Operational Excellence.
Customer First Focus: Exceed Expectations.
Delight Our Clients.
Bring Value Every Day.
Always Do a Good Job.
Professionalism: Commit to Excellence.
Learn & Improve.
Looks and Words Matters.
Every Interaction is an Opportunity to Exceed Expectations.
Treat Others with Kindness and Respect.
Best in Industry; Field Expert.
Drive for Results: Performance-Orientated.
Hard-Working.
Refuse to Lose.
Accountable.
Set Goals to Manage Yourself to Success.
Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.
Service Supervisor
Service Supervisor Job In Saint Cloud, MN
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
**Skills/Qualifications**
Required
* High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
* Have an active driver's license
* Be at least 21 years of age
* Obtain a DOT medical certification
* Provide documentation regarding their previous employment
Preferred
* Experience working in a sales related role
* Customer service experience, preferably in an industrial or service industry
* Training or instructor experience
**Requisition Number:** 184915
Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities
Compensation
This compensation information is a good faith estimate and provided in accordance with Minnesota local city or state law. Similar positions located outside of this jurisdiction may not necessarily receive the same compensation.
The base salary generally ranges between $60,500.00 - $73,769.18/Year and is eligible for a target bonus. The bonus earned is based on the performance of the location and individual. The range is an estimate based on an applicant's skills and experience.
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday .
Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Operations Supervisor
Service Supervisor Job In Saint Cloud, MN
* Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
* Compile production and service records and measure conformance to standards
* Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
* Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
* Set up appointment freight deliveries
* Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
* Maintain excellent communication with external and internal customers
* Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
* In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
* Ensure that Service Center premises are protected and maintained
* Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
* Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Assist with the facilitation of information meetings with Service Center team members
* Effectively handle special assignments as directed
Qualifications
* Knowledge of the LTL/ Transportation Industry
* Has managed Drivers and Dockworkers
* Knowledge of the surrounding geographical area to the Service Center
* Legally eligible to work in the United States
* Must be at least 18 years of age
* Fluent in English
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Customer Service Manager - State Farm Agent Team Member
Service Supervisor Job 46 miles from Saint Cloud
Customer Service Manager - State Farm Agent Team Member Andover, MN **Benefits:** * 401(k) matching * Bonus based on performance * Company parties * Competitive salary * Opportunity for advancement * Paid time off **ROLE DESCRIPTION:** Our fast-paced agency is looking for a motivated team player to join our roster. As a Client Manager in the Mike Orn State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. As a member of our agency team, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
**RESPONSIBILITIES:**
* Manage customer inquiries and resolve issues.
* Maintain accurate client records and update information as needed.
* Assist with customer retention strategies.
* Schedule appointments, identify customer needs, and market appropriate products and services.
* Establish customer relationships and follow up with customers, as needed.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Maintain a strong work ethic with a total commitment to success each and every day.
* Coordinate with other departments to ensure customer satisfaction.
**QUALIFICATIONS:**
* Strong communication and interpersonal skills.
* Experience in customer service preferred.
* Ability to handle high-stress situations calmly.
* Proactive in problem solving.
* Self-motivated and people-oriented.
* Post High School Education preferred. Associate's degree or higher preferred
* Property and Casualty license (must be able to obtain)
* Life and Health license (must be able to obtain)
Replies within 24 hours Compensation: $45,000.00 - $70,000.00 per year
**About Our Agency**
*State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.*
Location Earn benefits and rewards that are second to none
Customer Service Manager - State Farm Agent Team Member
Service Supervisor Job 45 miles from Saint Cloud
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
ROLE DESCRIPTION:
Our fast-paced agency is looking for a motivated team player to join our roster. As a Client Manager in the Mike Orn State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. As a member of our agency team, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain accurate client records and update information as needed.
Assist with customer retention strategies.
Schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Proactive in problem solving.
Self-motivated and people-oriented.
Post High School Education preferred. Associate's degree or higher preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Customer Service Manager - State Farm Agent Team Member
Service Supervisor Job 33 miles from Saint Cloud
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Services Manager at Jason Tibbits State Farm Agency, , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are a tight knit group of professionals who know how to have fun and the days fly by! Let's talk!
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.
Operations Supervisor
Service Supervisor Job In Saint Cloud, MN
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
Compile production and service records and measure conformance to standards
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
Set up appointment freight deliveries
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
Maintain excellent communication with external and internal customers
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
Ensure that Service Center premises are protected and maintained
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
Assist with the facilitation of information meetings with Service Center team members
Effectively handle special assignments as directed
Qualifications
Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Sales And Service Manager - ATS Specialized, Inc.
Service Supervisor Job In Saint Cloud, MN
The Sales and Service Manager is responsible for generating new sales within the assigned area of business and the management of the Account Representatives. Responsible for staffing and directing the assigned Accounts Representatives, establishing strategies and implementing plans to expand current customer base
and penetrate new opportunities.
Education and Experience
A minimum of a two year business degree from an accredited college or
university or equivalent work experience preferred.
Two to four years of experience with leading a team of individuals in a
customer-service and /or sales based environment.
Strong understanding of the commercial transportation and asset productivity
industries with strong working knowledge of sales operations, business planning,
or sales support management role.
Strong knowledge of budgeting, forecasting sales, profit & loss statements
and accounting required.
Strong interpersonal skills; able to establish trust and rapport with all
levels of staff. Able to relate effectively to diverse cultures, including
senior leadership.
Excellent organizational skills and ability to manage and prioritize
workload in a fast-paced environment.
Excellent communication skills (written, listening and verbal).
Demonstrated ability to influence and work in cross-functional team
environment.
Ability to effectively manage remote employees.
Ability to negotiate skillfully in challenging situations with both internal
and external customers.
Strong planning and problem-solving skills; able to identify and resolve
problems in a timely manner. Able to gather and analyze information and
develop alternative solutions.
Proficient computer skills including Microsoft Office (Word, Excel, Outlook)
and the internet (social media, internet databases and research tools).
Willing and able to travel occasionally, including overnight travel.
Essential Duties and Responsibilities
Manage the day to day operations of the Account Representatives. Ensure
adequate freight is available on an as-needed basis for ATS assets.
Grow number of active shippers within assigned customer base and continue
focus on account/revenue/load count growth.
Partner with Human Resources in the recruiting, interviewing, selection,
on-boarding, and training of new employees.
Provide effective employee performance management utilizing SMART goals,
timely and constructive feedback, coaching for improvement, and progressive
discipline.
Partner with the Director of Regional Accounts to own and manage the ATS
Customer Experience Map.
Partner with Director of Regional Accounts to effectively manage annual
operating budget, cost center, AP and AR.
Manage effective prospecting and identification of potential new customers.
Respond to customers' requests for service and resolves customer issues.
Hold Account Representative's accountable for accurate load information as
it relates to driver satisfaction.
Hold Account Representative's accountable to contacting existing or
inactive customers to sell ATS services through inside sales efforts.
Work with ATS Logistics on a continual basis and ensure quality and quantity
of freight is being covered at a high service level.
Constantly attempt to increase the efficiency of freight hauled by planner
interaction.
Implement a process to reduce workflow queues within Account
Representative group.
Work collaboratively with Operations team to effectively manage truck
productivity related to planning, driver home time needs and pre-assignment of
trucks before they are empty.
Act as a mediator and point of escalation between the customer and Account
Representative when necessary, to ensure professional, courteous service is
being given at all times.
Work hand in hand with Sales, Operations and the National/Corporate Accounts
team to ensure customer fits current strategic model.
Integrate a system to allow Account Representative's time for prospecting.
Encourage Account Representative's to continually attempt to strengthen and
enhance the customer base through prospecting and courtesy calls.
When needed, assist Account Representative in contacting existing or
inactive customers to sell ATS service to them.
Occasionally make outside sales calls as needed to effectively manage
customer base.
In support of ATS's culture, all employees are expected to consistently,
effectively and reliably perform in accordance with the Company's values as
set forth in our core competencies and behaviors (All Employee Competencies and
Manager Competencies).
Position may require work responsibilities outside of normal business hours,
and infrequent travel may be required.
Performs other duties and responsibilities as assigned.
Physical Demands
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential function of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
This position performs work primarily in an office setting.
Constantly in a stationary position and occasionally will move around.
Constantly operates a keyboard and mouse and constantly utilizes a computer
monitor(s).
Constantly conversing with internal and external customers in person or via
phone system.
Supervisory Responsibility
Carry out supervisory responsibilities in accordance with ATS's policies and
applicable laws. Responsibilities including interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving
problems.
Service Manager
Service Supervisor Job In Saint Cloud, MN
Job Description
If you are passionate about leading a team and providing excellent customer service, then this exciting opportunity as a full-time Service Manager at Augusta Plumbing and Heating is perfect for you!
THE BASICS
Pay: $35 - $40 per hour
Schedule: 7 am - 5 pm, Monday - Thursday and a limited schedule on Fridays
Benefits: 401(k) with a match, health, dental, life, vision, a health savings account, employee discount, flexible schedule, paid time off, paid holidays off, robust incentive program, no on-call, and no night or weekend shifts
Are you ready to join?
YOUR DAY AS A SERVICE MANAGER
Your ability to identify training needs and develop programs to enhance their skills and knowledge will contribute to their professional growth and our overall success. You will also have the opportunity to showcase your asset and material management skills. Efficiently managing inventory and equipment, ensuring adequate stock levels, and optimizing resource allocation will be essential in maintaining smooth operations and maximizing productivity. By excelling in these key areas, you will contribute to the high-performance, energetic, and forward-thinking culture of our company. Your ability to efficiently coordinate training as well as manage assets and materials will not only enhance our service delivery but also elevate our reputation in the industry.
REQUIREMENTS FOR A SERVICE MANAGER
4+ years of either technical or management experience in the plumbing or HVAC industry
A thorough understanding of home service protocols
Possession of an HVAC or Plumbing license is preferred, but not required.
LEARN A LITTLE ABOUT US: AUGUSTA PLUMBING AND HEATING
At Augusta Plumbing and Heating, we've been the area's go-to choice for reliable and affordable plumbing and HVAC services since 2007. With a focus on customer service and high-quality work, we stand out for our commitment to excellence. We boast a low-pressure environment where employees can focus on delivering quality work and meeting customer needs without added stress. We make sure every team member has a healthy work-life balance, opportunities to learn, and the right tools for their job. Join us to embark on a rewarding career!
WE CAN'T WAIT TO HEAR FROM YOU!
So, what do you think? If you feel this is the right job for you, go ahead and apply! We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. We look forward to meeting you!
Job Posted by ApplicantPro
Customer Service Lead
Service Supervisor Job 2 miles from Saint Cloud
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping.
Job duties:
Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic
Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe
Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi
Responsible for managing the customer service desk and cash office operation
Conduct any cash office activities and outside cash handling improvement
Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order
Responsible for customer service supply ordering and inventor
Ensure cash register lanes never get more than 3 customers
Ensure timely retrieval of shopping cart
Ensure that restrooms and customer service areas are properly maintai
Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
High School Diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
2 years of retail management or supervisory experience preferred.
Proven ability to lead, coach, and build relationships in a fast changing environment.
Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
Demonstrated ability to act decisively and implement solutions.
Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment.
Be comfortable communicating and conducting training.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Operations Supervisor
Service Supervisor Job 49 miles from Saint Cloud
Striking good times start here! There's always something to celebrate at our Triple Shift Entertainment venues, and there's a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you'll play a pivotal role in creating experiences that will become the stuff of tomorrow's nostalgia.
**Position Summary:**
To provide responsible and highly skilled management in directing facets of a venue operation with direction from the General Manager and Operations Manager(s).
* Assist the General Manager and Operations Manager in preparing budgets, forecasting, financial recording, and reporting. Allocating staffing and scheduling budgets and assisting with payroll/non-payroll expense control.
* Aid the General Manager and Operations Manager in planning, organizing, and implementing sales programs for the venue. Plan and is responsible for achieving overall sales objectives.
* Supervises the work of all center employees. Ensure that all procedures and policies are thoroughly understood and implemented.
* Help in accomplishing all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service
* Promote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees. Provides friendly, courteous, polite, and helpful customer service.
**Countless Benefits:**
* Health Insurance, Vision Insurance, and Dental Insurance
* Dental Benefit *Little Partners 12 & under no charge coverage
* HSA Health Savings Account, Short-Term, and Long-Term Disability
* Pretax 401k Options, 401k Roth Options + 401k Employer Match
* Full-time and enrollment eligibility requirements apply to all offered benefits
*This job description is not designed to cover or comprehensively list required activities, duties, or responsibilities. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
*P.S. We wanted to tell you a bad bowling pun.... but we thought we'd spare you!*
**Requirements**
* 2 years of FOH experience required
* 1 year of supervisory experience preferred
* Industry-specific experience is highly desired
* Foster a culture of respect, camaraderie, and inclusiveness for all guests and staff
* Work varied hours/days, nights, weekends and holidays, weather conditions, as needed
* Must have the ability to stand and exert fast-paced mobility for an entire shift
* Must show up for all company-required meetings and scheduled shifts on time
* Must be able to lift 30 - 50 lbs. Regularly
* Must be a minimum of 21 years old
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
** **Required****
2 years of FOH experience required ** **Preferred****
1 year of supervisory experience preferred ****
**Licenses & Certifications**
Operations Supervisor
Service Supervisor Job 39 miles from Saint Cloud
Shift Schedule: Thursday 12:00NN-6:00PM & Friday to Sunday 6:00AM - 6:00PM
Provides leadership and direction to the manufacturing team in a manner that ensures the operation meets or exceeds customer requirements as well as all quality, safety, and regulatory requirements.
Essential Functions:
Supervises staff to produce manufactured products, and organizes and monitors workflow.
Ensure proper attendance of all staff, and discipline when necessary.
Work with HR on performance management, disciplinary processes, and all other employee relations issues.
Interview potential candidates including: evaluating, site tours, and making final decision on hiring.
Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures.
Responsible for overall shift operations in all value streams and supporting shift functions ensuring that customer requirements are exceeded, costs are controlled and quality/regulatory requirements are met.
Improves processes by monitoring and upgrading processes, implementing cost reductions, developing reporting procedures and systems and initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning personnel, establishing priorities, monitoring progress, revising schedules, resolving problems, and reporting results on shift production summaries.
Maintains quality service by establishing and enforcing production standards.
Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, and answering questions and responding to requests.
Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, and maintaining compliance with established policies and procedures.
Partner with Director of Engineering, Director of Supply Chain, Director of Quality to ensure new product process and procedures are followed and product launch schedules are met.
Contributes to team effort by accomplishing related results as needed.
Other duties as assigned.
Qualifications, Education, Skills, and/or Experience Required:
High School diploma/GED; Degree in relevant field will be an advantage
2-4 years' relevant work experience in a manufacturing environment
Prior supervisory or leadership experience
Organizational and leadership abilities
Communication and interpersonal skills
Physical Requirements:
Able to lift up to 40 pounds
Standing, walking, bending, kneeling, lifting, pushing-pulling, and reaching
Surgical Services Supervisor | Long Prairie Hospital
Service Supervisor Job 45 miles from Saint Cloud
Find your purpose with CentraCare as the Surgical Services Supervisor at the Long Prairie Hospital and take the next step in your leadership journey! This is a key position responsible for coordinating the day-to-day surgical care for our team-specific patients and overseeing a team of dedicated healthcare professionals. You will play a crucial role in guiding and mentoring a team, including RNs, LPNs, and Surgical Technicians, to ensure the highest standards of care in the Surgery Department. The Supervisor will be responsible for managing patient assignments based on staff skill levels, experience, and patient acuity as well as participate in the development and implementation of department goals, objectives, policies, and standards of practice. In this role, you will lead efforts in continuous quality improvement to enhance patient care, manage resources efficiently while ensuring appropriate staffing levels and equipment availability to meet patient care needs.
Schedule
* Full-time | 80 hours every two weeks | Long Prairie Hospital
* Daytime hours with occasional evening availability and on-call required
Pay and Benefits
* Starting pay begins at $90,667.20 per year and increases with experience
* Salary range: $90,667.20 - $136,094.40 per year
* Salary range is based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
* Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!
Qualifications
* Graduate from an accredited school of nursing
* Current Minnesota Registered Nurse license
* Current American Heart Association (AHA) BLS Healthcare Provider card
* 2 years' experience in perioperative services along with preferred clinical management experience
* Certified Nurse Operating Room (CNOR) preferred
* Previous experience in coaching, mentoring, leading and engaging staff towards positive change preferred
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Customer Service Supervisor
Service Supervisor Job 48 miles from Saint Cloud
Description We are offering a contract to hire employment opportunity for a Customer Service Manager based in Stanchfield, Minnesota. In this role, you will be expected to oversee the daily operations of our customer service team, ensuring high customer satisfaction through effective communication, problem resolution, and efficient order processing.
Responsibilities:
- Mentor, lead, and manage a team of customer service representatives
- Develop and implement training programs for new and existing team members to keep them updated on industry trends, product knowledge, and customer service best practices
- Foster a positive and collaborative team environment through regular team meetings to discuss goals, challenges, and improvements
- Build and maintain strong relationships with key customers, handling escalated customer issues to ensure timely resolution
- Oversee order entry, tracking, and fulfillment processes while ensuring accuracy and timely delivery of products
- Collaborate with production, logistics, and sales teams to optimize order fulfillment
- Communicate with customers regarding order status, product information, and any relevant updates, providing clear and concise information to both internal and external stakeholders
- Monitor key performance indicators (KPIs) for the customer service team, analyze data and trends to identify areas for improvement, and implement strategies to enhance team performance and efficiency
- Identify and implement process improvements to streamline customer service operations and work with cross-functional teams to enhance overall business processes
- Proactively seek opportunities to improve customer satisfaction and loyalty. Requirements - Must hold a minimum of 2 years of experience in a Customer Service Manager role or similar
- Demonstrated skills in Supervisory Oversight, with a focus on managing customer service teams
- Proven ability to resolve customer issues quickly and efficiently
- Experience in Order Entry processes and systems
- Proficient in using MS Office Suite, including Word, Excel, and Outlook
- Strong problem resolution skills, with a focus on providing exceptional customer service
- Excellent interpersonal and communication skills, both written and verbal
- Ability to work in a fast-paced environment, managing multiple tasks simultaneously
- Demonstrated leadership skills and the ability to motivate a team
- Must be able to handle customer complaints in a professional and empathetic manner.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Member Service Supervisor - Pease
Service Supervisor Job 28 miles from Saint Cloud
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Service Credit Union is seeking a Member Service Supervisor at our Pease branch. This is a great step towards a leadership role.
Pay: Starting at $22.00 per hour. Flexible based on experience.
Hours: FT position - 40 per week.
Benefits Include:
Great health and dental benefits starting day one!
PTO, long-term disability, and paid holidays.
401k with 8% company contribution after one year of employment.
Paid leave policy after 12 consecutive months of employment.
Free confidential mental health support program with Talkspace
Free identify theft protection through IdentityForce
Tuition reimbursement.
Training and career growth opportunities.
A Day in the Life:
Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union.
Build and retain member relationships through quality service.
Assist Branch Manager and staff to meet assigned goals.
Supervise and counsel branch personnel as directed by the Branch Manager.
Maintain a thorough understanding of all Service Credit Union products and services.
Perform other job related duties as assigned.
Experience and Qualifications:
One to three years of similar or related experience.
Excellent verbal and written communication skills.
Outstanding leadership and customer service skills.
Good organizational skills with proven ability to multi-task.
Ability to recognize and recommend enhancements and solutions in a fast-paced environment.
High school diploma or equivalent required.
At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Culinary Services Supervisor - The Plaza - Anoka
Service Supervisor Job 45 miles from Saint Cloud
Walker Methodist Plaza is recruiting for a Culinary Services Supervisor to work in their kitchen training and assisting staff in food preparation for side work, table service while following sanitation and safety procedures at all times. Will also serve as back-up cook and prepare high quality meals following recipes, portion controls, presentation specifications and resident therapeutic diets. Assist with ordering and placing inventory.
* Schedule:
* Full time, 80 hours/pay period
* 10am-6:30pm
* Every other weekend
Minimum qualifications:
* Understanding and knowledge of safety, sanitation and food handling procedures
* Two years experience in food service and dining environment.
* One year experience as a cook, in a long term care facility or hospitality/restaurant setting
* ServSafe certificate or ability to obtain within three months of hire
* High school diploma or equivalent
* Ability to follow written and oral directions
* Ability to lift/push/pull/carry up to 50 pounds
Affirmative Action/Equal Opportunity Employer
Operations Supervisor
Service Supervisor Job 46 miles from Saint Cloud
Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia.
Position Summary:
To provide responsible and highly skilled management in directing facets of a venue operation with direction from the General Manager and Operations Manager(s).
Assist the General Manager and Operations Manager in preparing budgets, forecasting, financial recording, and reporting. Allocating staffing and scheduling budgets and assisting with payroll/non-payroll expense control.
Aid the General Manager and Operations Manager in planning, organizing, and implementing sales programs for the venue. Plan and is responsible for achieving overall sales objectives.
Supervises the work of all center employees. Ensure that all procedures and policies are thoroughly understood and implemented.
Help in accomplishing all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service
Promote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees. Provides friendly, courteous, polite, and helpful customer service.
Countless Benefits:
Health Insurance, Vision Insurance, and Dental Insurance
Dental Benefit *Little Partners 12 & under no charge coverage
HSA Health Savings Account, Short-Term, and Long-Term Disability
Pretax 401k Options, 401k Roth Options + 401k Employer Match
Full-time and enrollment eligibility requirements apply to all offered benefits
*This job description is not designed to cover or comprehensively list required activities, duties, or responsibilities. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
P.S. We wanted to tell you a bad bowling pun.... but we thought we'd spare you!
Requirements
2 years of FOH experience required
1 year of supervisory experience preferred
Industry-specific experience is highly desired
Foster a culture of respect, camaraderie, and inclusiveness for all guests and staff
Work varied hours/days, nights, weekends and holidays, weather conditions, as needed
Must have the ability to stand and exert fast-paced mobility for an entire shift
Must show up for all company-required meetings and scheduled shifts on time
Must be able to lift 30 – 50 lbs. Regularly
Must be a minimum of 21 years old
Operations Supervisor
Service Supervisor Job 48 miles from Saint Cloud
Job Description
What you’ll do everyday during our peak season (April – September)…
Help select and hire a seasonal crew of SCUBA dive technicians and job site managers
Responsible for managing all aspects of the seasonal crew of 25-55 employees (scheduling, daily supervision, communication, feedback, discipline, morale)
Work hands-on with the team
Facilitate crew training and development for new crew members and promoted divers
Attend weekly operations meetings
Improve our safety program
Responsible for managing facilities, equipment, shop, storage location, and vehicles
Purchase and monitor SCUBA gear, equipment and supplies
Manage insurance, tabs, permits and repairs for work trucks and vehicles
Execute our Operations Manual and Standard Operating Procedures
Research infestations and aquatic species
What we do in the Winter (October – March) …
During the cooler months, our company operates under "Jingle Bulbs" installing holiday cheer (lights) for our clients.
Manage safety and training of Holiday light technicians
Implement continuous improvement practices
Execute employee retention strategies
Participate in professional development and continuing education
What you bring to the table…What we bring to the table…
Waterfront Restoration LLC offers a competitive salary, transparency in leadership and a collaborative culture. Due to the seasonal peaks of our business, we are open to discussing creative staffing and compensation scenarios for our Operations Supervisor.
Experience managing a team of non-exempt employees
Experience in outdoor labor work
Passion for the outdoors and lakes
Bachelors degree preferred
Bonus Points for:
Familiarity with aquatic plant management methods
Knowledge of Lakes area
Job Type: Full-time
Pay: $47,500.00 - $65,000.00 per year
Work Location: In person
Requirements
What you bring to the table…What we bring to the table…
Waterfront Restoration LLC offers a competitive salary, transparency in leadership and a collaborative culture. Due to the seasonal peaks of our business, we are open to discussing creative staffing and compensation scenarios for our Operations Supervisor.
Experience managing a team of non-exempt employees
Experience in outdoor labor work
Passion for the outdoors and lakes
Bachelors degree preferred
Bonus Points for:
Familiarity with aquatic plant management methods
Knowledge of Lakes area
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Customer Service Manager_Part Time
Service Supervisor Job 47 miles from Saint Cloud
> Customer Service Manager\_Part Time Customer Service Manager\_Part Time Job Type Part-time Description Responsible for all aspects of Customer Service, including Cashiers and Courtesy Clerks, Customer Service operations, and profitability. Resulting in increased customer satisfaction resulting in return shopping visits and a well-trained, knowledgeable Customer Service Team.
Mackenthun's Customer Service Managers understand and actively support and provide Mackenthun's Exceptional Experience by greeting each customer and employee with a smile and offering assistance.
**Essential Duties & Responsibilities**
Monitoring employee performance, providing supplemental Cashier and Courtesy Clerk training.
Oversee all customer service operations, provide excellent customer service, maintain a positive, well-trained team.
Safeguard the freshness and wholesomeness of product and maintain sanitation and cleanliness of department equipment and fixtures.
**Supervisory Responsibilities**
Lead by example; showing respect and support for all coworkers. Manage and lead a large group of employees, answering questions from cashiers and courtesy clerks as needed. Assisting with customer service issues as needed. Delegating and assigning additional tasks as necessary. Keeps the Customer Service operations running smoothly and efficiently.
**Financial Responsibilities**
Trained how to count down and balance cashier tills, issue till loans, and balance the safe. Minimize company losses by performing accurate cashiering, proper handling of products, and keeping the team busy.
**Other Duties**
Greet customers - answering questions and problem solving.
Walk the front end, be present at the check lanes to answer employee questions.
Bag groceries as needed, provide courtesy clerks with additional training as needed.
Schedule and monitor employee breaks.
Delegate daily tasks, including but not limited to: cleaning bathrooms, cleaning the break room, emptying garbage cans and recycling, and assisting other departments as needed.
Assist cashiers in preparing Selling Events.
Assist with personal/online shopping orders, and cashiering as needed.
Other duties as assigned.
Requirements High School diploma or GED equivalent desired, but not necessary.
Must be able to speak, read, and write the English language. Must effectively communicate important issues with employees and direct supervisors.
Must have a positive and friendly attitude, be outgoing, energetic, honest and dependable.
Must be open to new ideas, fair and consistent and a team player.
Must have excellent work ethic, demonstrate punctuality, flexibility and enthusiasm in the workplace.
Must have excellent problem solving and decision making capabilities to ensure the Mackenthun's Exceptional Experience for our customers and coworkers.
Must have the desire to learn the characteristics and qualities of products and services that Mackenthun's offers, in particular Mackenthun's Signature Items.
Previous customer service, cashier or retail experience necessary. Prior management or supervisory experience preferred but not required.
**Physical Demands**
Constant standing, use of hands, reaching with arms and hands and talking/hearing. Frequently walking. Occasionally stoop, kneel or crouch, taste or smell. Occasional heavy lifting, up to 25 lbs. Must be able to see at close distance and have peripheral vision. And be able to see in color.
**Training**
Leadership training provided and managerial procedures/tasks.
Training provided on POS register system and cashier standards and procedures. Training provided on Harassment prevention, WIC processing, SNAP EBT processing, and personal safety.
**Equipment Used**
Computerized cash register, credit card processor, receipt printer, calculator, coin counting machine, computer, printer/fax machine.
**Work Environment**
Moderate noise level, frequently near moving parts (register belts). Effectively work in a variety of environments including hot or cold temperatures, refrigerator or wet conditions, individually or in teams. Must have the ability to work in a fast-paced, multi-faceted environment in an effective manner.
Team Lead(01960) - 616 2nd Street S
Service Supervisor Job In Saint Cloud, MN
Team Lead $15 -$16 an hour
Our business is growing!! Domino's Pizza is looking for team leads! Earn $15-$16/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Additional Information
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