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Service supervisor jobs in Savannah, GA

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  • Support Services Supervisor

    Labcorp 4.5company rating

    Service supervisor job in Savannah, GA

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: Monday - Friday 11:30am - 8:30pm, additional days and hours may be required Job Duties/Responsibilities Supervise the day to day operations of the logistics team Manage the performance of all couriers using established performance metrics Implement and review courier routes and schedules to increase efficiencies Ensure department is properly staffed with the ability to cover all necessary routes Establish relationships with outside logistics vendors to obtain coverage when needed Generate and review daily/weekly reports and escalate any issues to leadership Ensure entire logistics staff is properly trained and any performance issues are addressed Meet regularly with direct reports to provide coaching and feedback for their development Address and resolve both internal and external client issues Maintain and monitor department spend to ensure proper budget allocation Manage and maintain branch vehicles according to Corporate Fleet standards Engage in continuous process and service level improvements Responsible for administering and managing policies and procedures Perform administrative and clerical duties as needed Requirements High school diploma or equivalent Associates or higher is preferred Valid drivers license 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $51k-86k yearly est. Auto-Apply 14d ago
  • Customer Service Supervisor I

    Onemci

    Service supervisor job in Garden City, GA

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients. In this role, you'll lead a team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, on-site position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Supervise and support a team of 15-25 front-line agents handling inbound calls. Coach team members on customer service best practices and performance improvement. Monitor KPIs and drive productivity, quality, and customer satisfaction. Conduct regular performance reviews and provide actionable feedback. Collaborate with internal teams including QA, Training, IT, and Recruiting. Manage scheduling, payroll submissions, and workforce planning. Support hiring, onboarding, and disciplinary actions as needed. Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of call center experience or 1 year in a supervisory role. Associate's degree or equivalent combination of education and experience. Strong communication, leadership, and interpersonal skills. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Experience with call center tools and performance metrics (KPIs, SLAs). Ability to manage conflict, prioritize tasks, and thrive in a fast-paced environment. Proven ability to coach and develop team members effectively. PREFERRED QUALIFICATIONS: Experience in military, local, state, or federal government environments. Degree from an accredited two- or four-year college or university. Experience managing on-site teams. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor

    Perfect Placement Group

    Service supervisor job in Savannah, GA

    Warehouse Operations Supervisor (Shipping and Receiving) Warehouse Jobs Summary: The Operations Supervisor manages daily warehouse operations for the flooring division, leading and assigning work to ensure accurate and timely pick-pack orders, material putaways, daytime replenishments, and outbound shipments. Work Hours: Monday to Friday from 06:30 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 12:00 PM Seniority Level: Mid-Senior Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from $25 to $28 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $71,750 and $90,740 annually, or more, depending on experience, overtime hours, and bonuses. To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Ensure proper staffing of all shift functions to handle varied work volume for 15-30 employees in a 700,000 square foot facility. Maintain and manage facility quality processes and operating standards Ensure on-time shipping performance by collaborating with direct reports to meet receipt and shipment quality and accuracy standards Supervise realignment activities to optimize staffing levels Manage operational efficiency and support continuous improvement initiatives Provide direct supervision to shift leads and frontline associates; hold them accountable for team performance Deliver leadership, training, troubleshooting, issue mitigation, and guidance to team members Promote leadership development and professional growth within the team Oversee facility and equipment maintenance, upkeep, and supplies Maintain a safe work environment and ensure safety compliance Communicate critical information effectively to internal and external customers Conduct regular warehouse audits to ensure compliance with procedures Perform additional duties as required or requested Additionally the candidate must meet the following Education and/or Experience requirements: High School Diploma required College degree is a plus Three (3) to five (5) years of supervisory experience Experience operating sit-down and stand-up forklifts is a plus Proficient in using tablets (iPad), WMS, and internal portals Intermediate Microsoft Excel skills Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions Excellent oral and written communication skills in English at all organizational levels Provide excellent customer service to internal and external customers Good organizational skills across all operational areas This role has the following physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk. The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits: Company offers a comprehensive benefits package that includes: Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company-paid Short Term and Long Term disability Company-paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company-sponsored 1-on-1 tutoring for children/dependents of employees in grades k-12, including free tutoring for SAT and ACT tests
    $71.8k-90.7k yearly Auto-Apply 60d+ ago
  • Service And Engagement Team Leader

    Dev 4.2company rating

    Service supervisor job in Bluffton, SC

    Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 1050 Fording Island Rd, Bluffton, South Carolina, United States, 29910-6500 The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the: Knowledge of guest service fundamentals and experience building a guest first team culture Skills in guest engagement; problem solving and resolution Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Skills in planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement Be a champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet) Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture Lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest Create intra-day workload optimization plans for your team Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events Evaluate and recommend candidates for open positions and develop a guest-centric team Close knowledge and skill gaps through training and experiences Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams Expect and enable team members to deliver orders efficiently and accurately to digital guests Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others If applicable, as a key carrier, follow all safe and secure training and processes Address store needs (emergency, regulatory visits, etc.) Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excitedโ€ฆ. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites youโ€ฆ. That's why we love working at Target You enjoy interacting with people all day and making things easy for othersโ€ฆ. Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all dayโ€ฆ We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not required Lead and hold others accountable Learn and adapt to current technology needs Work independently and as part of a team Manage workload and prioritize tasks independently and with a team Welcoming and helpful attitude Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations and cash transactions Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Gu
    $20.5-34.9 hourly 60d+ ago
  • Regional Service Director

    HRP Living

    Service supervisor job in Savannah, GA

    REGIONAL MAINTENANCE/RESIDENT SERVICES DIRECTOR TYPE OF WORK: Regional Resident Services Director PURPOSE: The Regional Maintenance Director will oversee onsite maintenance operations for their assigned region. They will also communicate with capital improvements on construction and capital projects. Conduct due diligence inspections as needed. Oversee disaster management as well as reconstruction. The RMD will also provide leadership, technical support, guidance and management to the maintenance teams. SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: In-depth knowledge of all aspects of apartment maintenance. Knowledge of safety procedures and regulatory requirements (OSHA, EPA, etc.). Ability to manage multiple tasks. Ability to work with the pressure of deadlines. Strong management and leadership ability. Strong organizational skills. Strong written and verbal communication ability. Computer proficiency. Ability to train, motivate and develop team members. Strong problem-solving and analytical skills. Budget-conscious. SUMMARY OF FUNCTIONS: Oversee properties in the designated region. Responsible for maintenance operations on those properties. Develop and implement training as needed. Ensure all regulatory requirements are being met (OSHA, EPA, etc.) Conduct property visits and inspections to ensure performance standards are being met. Coordinate with the Capital improvements team on ongoing projects. Communicate with Regional Managers to ensure property needs are being met. Communicate with the Director of Resident Services. Fill in/organize assistance for vacancies in staffing as needed. MAJOR DUTIES AND RESPONSIBILITIES: Work it capital project managers and RM's on capital projects, preparing material and cost estimates, scopes of work, preparing capital bids, executing projects and contracts, monitoring jobs to ensure projects are not exceeding the budgeted amount, ensuring compliance with all applicable codes and performing final inspections of work completed as needed. Work with RM on budgets for yearly common maintenance as well as capital projects for the following year's budget. Attend budget meetings to ensure proper budgets for properties. Manage bids for capital projects for the following year's budget. Inspect properties quarterly for safety issues, code compliance and compliance of all Hawthorne company policies. Conduct due diligence as needed and assist with interior and exterior inspections. Provide organized results to the RM. Provide technical maintenance support, guidance, leadership, training, management and disciplinary action as needed. Coordinate and oversee the interview, hiring and training of new personnel. Assist with termination procedures. Complete training on the SAM manual to new Maintenance Supervisors and ensure sign off sheet is sent to home office. Ensure owners, investors and company site goals are being met. Attend owner visits as needed. Meet with RM as needed to discuss progress, issues and concerns. Work with claims managers, adjusters and insurance representatives to manage property damage and casualty losses. Oversee disaster repairs. Assist where needed to fill for maintenance to help with coverage and/or coordinate assistance where applicable. Assign floating maintenance technicians as needed per RM property needs. Comply with all Hawthorne procedures, policies and quality standards and present a professional appearance of Hawthorne Residential Partners. Assist with any other tasks or projects as required Work with RM and/or capital projects managers to establish and coordinate interior rehab of units, order product, shop costs for interior rehab units Develop and hold Quarterly Maintenance Meetings for your teams. Communicate with the Director of Resident Services weekly. ORGANIZATIONAL RELATIONSHIPS: Coordinate with Regional Managers to ensure needs are being met. Report directly to the Director of Resident Services. Work with all levels of company staff. Work with vendors, contractors, and suppliers. OTHER REQUIREMENTS: Hours of Work: 9:00 a.m. to 6:00 p.m., Monday through Friday. Available for overtime as needed and โ€œon callโ€ 24 hours a day. AMOUNT OF OVERTIME: As needed for emergencies. PHYSICAL REQUIREMENTS: Extensive mobility and excellent physical condition. Ability to lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary. TOOLS: Must provide own basic tools, or be willing to obtain the required hand tools (see โ€œMinimum Required Hand Toolsโ€ list). Must be knowledgeable and skilled in the safe use and maintenance of the following: ยท Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammers, snips, post hole diggers, saws, etc. ยท Power Tools: Wrenches, grinder, sander, drill, saws, etc. ยท User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders. ยท Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered ยท augers, etc. ยท Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc. TRANSPORTATION: Must have a dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same. EDUCATION: High school education or trade school required. College degree or equivalent career experience required. Bondable and Valid Driver's License
    $81k-142k yearly est. 60d+ ago
  • Director of Export Services

    Mohawk Global

    Service supervisor job in Savannah, GA

    Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve yearsโ€ฆsee what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work! Position Summary: The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations. Responsibilities Include: * Expand Mohawk Global's export operations and product offerings * Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives * Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings * Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business * Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success * Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US * Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders * Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations * Analyze export market conditions and find new opportunities for service development or innovation * Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients * Prepare and present reports on sales performance and market trends to senior management * Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction * Travel within the continental United States and occasionally overseas for strategic sales activities will be required Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $81k-142k yearly est. 15d ago
  • Supervisor, Freight Operations

    XPO Inc. 4.4company rating

    Service supervisor job in Savannah, GA

    What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment * Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience * 2 years of supervisory experience * LTL industry experience * Positive attitude with the ability to multitask and motivate your team * Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job Pay, benefits and more: * Competitive compensation package * Full health insurance benefits available on day one * Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company holidays * 401(k) option with company match * Education assistance * Opportunity to participate in a company incentive plan What you'll do on a typical day: * Lead and supervise all aspects of freight operations * Develop and implement strategic work procedures to meet the evolving demands of the department * Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions * Ensure production goals are met by managing tonnage, payroll and other administrative functions * Plan hourly employee schedules to meet daily operations goals and lower costs * Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws * Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance * Ensure customer freight is processed, handled, loaded and delivered timely and damage free * Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies * Effectively direct a team to consistently meet or exceed productivity goals * Make recommendations regarding hiring, suspension and termination * Develop and present action plans to improve load average and model compliance * Participate in internal safety and engagement committees * Train employees on safety rules and processes * Monitor and maintain organization within the shift to ensure safety and productivity * Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members * Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist * Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center * Act as a champion of XPO values by demonstrating them and holding your team to the same high standards * Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Walk and stand for extended periods on a loading dock that is not climate controlled * Work outside in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Savannah Job Segment: Logistics, Operations Manager, Payroll, Supply Chain, Operations, Finance Apply now "
    $38k-60k yearly est. 8d ago
  • Operations Supervisor

    Performance Team 4.2company rating

    Service supervisor job in Garden City, GA

    Job Details 364 Garden City GA - Garden City, GA Full TimeWho We Are About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. The Company offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. Description We are seeking an Operations Supervisor in Garden City, GA! The Warehouse Operations Supervisor is expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem- solving. You will ensure the highest quality of the work and maximize productivity of Pilot warehouse locations. This is a hands on management role in a warehouse setting. In addition, the Supervisor will provide training, complete performance reviews, and issue disciplinary action when necessary. Essential Functions: Develop and maintain the operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures Implement security and safety improvements that benefit the company's assets, visitors, tenants and employees Maintain operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures. Work variable hours, including weekends Utilize knowledge and experience of RF scanners in an advanced warehouse setting using a collection of software and personnel processes to improve inventory accuracy, eliminate unnecessary mistakes and increase productivity Handles work-related injuries. Ensure that policies are in compliance as well as OSHA standards. Maintain a favorable working relationship with all other company employees to foster aid and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Oversee loading and unloading trucks Ensure all labels go on the correct freight Note damages and shortages Cleaning and Sanitizing after shifts are over Providing accurate dock check scans and the end of your shift Making sure all freight is being scanned in and out at all times Providing accurate dock checks for customer service when needed SKILLS/COMPETENCIES Ability to manage and multitask deadlines Excellent communication and interpersonal skills Must have superior organizational and time management skills Must be approachable and motivated Knowledge of systems utilized as it relates to logistics Proficient knowledge of Microsoft Office Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $60k-$65k *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. We are committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $60k-65k yearly 58d ago
  • Operations Supervisor

    Unisco

    Service supervisor job in Pooler, GA

    About Us: Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client's partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients' supply chain networks through superior technology, assets, and information services. Job Description Purpose and Scope: Supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Implements practices to ensure compliance with operational policies and procedures. Resolve operational issues and escalate complex issues as needed. Responsibilities: Managing and overseeing daily operations within the department. Meeting customer and company KPI's and SLAs on a weekly, monthly and yearly basis as requested. Evaluating employees based daily duties and responsibilities. Verifying employee time/payroll information. Assisting in managing department workforce, reinforcing company policy and procedure, and establishing and maintaining healthy working relationships across the organization. Assisting manager with planning and budget process. Operate in a fast-paced environment handling multiple tasks with complex deadlines. Communicate with customers, vendors, and employees. Overseeing all shipping/receiving operations. Requirements Required PPE: Safety Vest Safety Glasses Knit Gloves Skills / Qualifications: Fluent in Spanish & English Strong analytical and problem-solving skills. Strong analytical and problem-solving skills. Strong initiative and making suggestions for improving processes. Job Competency / Qualifications Education/ Training: High school diploma, GED, or suitable equivalent. Bachelor's degree preferred. Technical Requirements: Ability to work independently and as part of a team Excellent organizational and time management skills Excellent interpersonal, oral, and written communication skills Experience: ยท A minimum of Five (5) years of professional experience working in logistics, warehouse, or transportation operations. BENEFITS Medical insurance Dental insurance Vision insurance Paid Time Off #ZR DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.
    $42k-72k yearly est. 60d+ ago
  • Resident Services Manager

    West Shore 4.4company rating

    Service supervisor job in Savannah, GA

    The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: โ€ข Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. โ€ข Acquire a broad knowledge of the community and the surrounding area. โ€ข Prepare and maintain log of resident issues and services provided. โ€ข Assist residents with resolution of lease violations under the direct supervision of the Property Manager. โ€ข Prepare and deliver move in and renewal gifts. โ€ข Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. โ€ข Coordinate all resident events. Minimum of one event per month. โ€ข Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. โ€ข Manage Kingsley platform and address any resident concerns within 24 hours. โ€ข Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: โ€ข Understand the needs of the resident population and property in which they live. โ€ข Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. โ€ข Flexibility and ability to manage a complex workload in varied work environments โ€ข Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
    $43k-62k yearly est. Auto-Apply 60d+ ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Service supervisor job in Beaufort, SC

    Role OverviewLive and work near the water! Beaufort, SC is just 45 minutes from beautiful Hilton Head Island. Sodexo is seeking a dynamic Environmental Services Operations Manager for Beaufort, SC, located one hour south of Charleston, SC. Beaufort Memorial sits on the water overlooking the beautiful bay of Beaufort. This is a long term client and is full service for Housekeeping and Patient Transport supporting Day Shift (6:00am). Including the main hospital, there are 13 office buidlings and one new hospital under construction. This position will oversee a team of 45 and will support this progressive organization by providing leadership for our EVS team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings. The successful candidate will need to submit to a drivers license verification, as driving a vehicle to support the business at our locations is required. What You'll DoResponsible for driving client satisfaction Is seen as a leader and can drive projects and initiatives through sound strategic methodology Effectively manage the Unit Operating System;Support an inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;have customer service and/or guest satisfaction skills in a health care or hospitality settingpossess strong leadership skills and has the ability to work independently to drive programs and initiatives;monitor compliance and reach project target dates of completion;are results and safety driven. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $39k-72k yearly est. 4d ago
  • Housing Operations Supervisor

    Tishco Properties, LLC

    Service supervisor job in Hinesville, GA

    Job Description Housing Operations Supervisor - Full Time - The Housing Operations Supervisor plays a critical role in the day-to-day monitoring and enforcement of lease compliance, resident safety, and property standards at a multifamily housing community. The position is responsible for identifying and addressing issues related to health, safety, and lease enforcement while working closely with site management and local authorities to ensure a secure and well-maintained living environment. TISHCO Properties LLC and its subsidiary companies form a full-service real estate development, construction and management provider for the multifamily housing industry. TISHCO Properties is built upon the principal, staff and professional experience of affiliates which have maintained a successful management program for approximately 40 years. TISHCO Properties mission is โ€œTo improve the quality of life at home for ourselves, our investors, our residents and our business associates.โ€ Essential Duties and Responsibilities: Conduct monthly unit inspections for health, safety and lease compliance. Document inspection findings and initiate corrective actions or notices as needed. Generate and track work orders for maintenance needs identified during inspections. Perform daily property walks to identify and report safety hazards or lease violations. Monitor site conditions for cleanliness, lighting, and overall habitability. Review daily police logs and incident reports; escalate any concerns to management. Issue lease violation notices, warning letters, and Demand to Vacate notices in accordance with lease terms and applicable housing program rules. Follow up on all notices and document resident responses and outcomes. Serve as on-site liaison with residents to address behavioral or safety concerns. Foster a community atmosphere that promotes respect for neighbors and shared spaces. Maintain accurate records of inspections, violations, communications and resolutions. Provide daily, weekly, monthly summaries to the Property and Regional Manager. Required Qualifications High school diploma or equivalent. Strong knowledge of HUD, USDA RD, and/or LIHTC lease requirements (preferred but not required). Familiar with reading and interpreting police reports or incident logs. Ability to identify and document lease violations and safety hazards. Must be detailed oriented, organized, and ability to work independently. Strong interpersonal and conflict resolution skills. Must have a valid driver's license and reliable transportation. Only qualified applicants will be considered for interviews Background and drug screen required Equal Opportunity Employer Drug Free Workplace
    $42k-72k yearly est. 2d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Service supervisor job in Savannah, GA

    31206 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 053 Rack Room Shoes 053 Pay Range: Savannah Centre 7400 Abercorn St., Unit 16 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Savannah, Georgia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $32k-40k yearly est. 30d ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Service supervisor job in Savannah, GA

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Work Schedule:** Monday - Friday 11:30am - 8:30pm, additional days and hours may be required **Job Duties/Responsibilities** + Supervise the day to day operations of the logistics team + Manage the performance of all couriers using established performance metrics + Implement and review courier routes and schedules to increase efficiencies + Ensure department is properly staffed with the ability to cover all necessary routes + Establish relationships with outside logistics vendors to obtain coverage when needed + Generate and review daily/weekly reports and escalate any issues to leadership + Ensure entire logistics staff is properly trained and any performance issues are addressed + Meet regularly with direct reports to provide coaching and feedback for their development + Address and resolve both internal and external client issues + Maintain and monitor department spend to ensure proper budget allocation + Manage and maintain branch vehicles according to Corporate Fleet standards + Engage in continuous process and service level improvements + Responsible for administering and managing policies and procedures + Perform administrative and clerical duties as needed **Requirements** + High school diploma or equivalent + Associates or higher is preferred + Valid drivers license + 3 years of relevant experience; preferably in a clinical laboratory + Prior supervisory or leadership experience is preferred. + Familiarity with laboratory operations as well as policies and procedures are preferred. + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment. + Ability to handle the physical requirements of the position. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $51k-86k yearly est. 18d ago
  • Service And Engagement Team Leader

    Dev 4.2company rating

    Service supervisor job in Bluffton, SC

    Jobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 1050 Fording Island Rd, Bluffton, South Carolina, United States, 29910-6500 The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the: Knowledge of guest service fundamentals and experience building a guest first team culture Skills in guest engagement; problem solving and resolution Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Skills in planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement Be a champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet) Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture Lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas Quickly respond to any negative guest shopping experience by de- escalating the situation and ensuring your team understands and feels supported to make things right for the guest Create intra-day workload optimization plans for your team Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events Evaluate and recommend candidates for open positions and develop a guest-centric team Close knowledge and skill gaps through training and experiences Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams Expect and enable team members to deliver orders efficiently and accurately to digital guests Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others If applicable, as a key carrier, follow all safe and secure training and processes Address store needs (emergency, regulatory visits, etc.) Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excitedโ€ฆ. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites youโ€ฆ. That's why we love working at Target You enjoy interacting with people all day and making things easy for othersโ€ฆ. Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all dayโ€ฆ We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not required Lead and hold others accountable Learn and adapt to current technology needs Work independently and as part of a team Manage workload and prioritize tasks independently and with a team Welcoming and helpful attitude Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations and cash transactions Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Gu
    $20.5-34.9 hourly 8h ago
  • Supervisor, Freight Operations

    XPO, Inc. 4.4company rating

    Service supervisor job in Savannah, GA

    Business Unit: LTL **What you need to succeed as a Freight Operations Supervisor at XPO** Minimum qualifications: + 2 years of related work experience ina warehouse, distribution, supply chain, transportation or similar environment + Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience + 2 years of supervisory experience + LTL industry experience + Positive attitude with the ability to multitask and motivate your team + Exceptional leadership, communication, and administrative skills **About the Freight Operations Supervisor job** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits available on day one + Life and disability insurance + Earn up to15 days of PTO over your first year + 9 paid company holidays + 401(k) option with company match + Education assistance + Opportunity to participate in a company incentive plan What you'll do on a typical day: + Lead and supervise all aspects of freight operations + Develop and implement strategic work procedures to meet the evolving demands of the department + Evaluate, manage, assign and supervise workloads and tasks + Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions + Ensure production goals are met by managing tonnage, payroll and other administrative functions + Plan hourly employee schedules to meet daily operations goals and lower costs + Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws + Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance + Ensure customer freight is processed, handled, loaded and delivered timely and damage free + Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies + Effectively direct a team to consistently meet or exceed productivity goals + Make recommendations regarding hiring, suspension and termination + Develop and present action plans to improve load average and model compliance + Participate in internal safety and engagement committees + Train employees on safety rules and processes + Monitor and maintain organization within the shift to ensure safety and productivity + Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members + Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist + Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center + Act as a champion of XPO values by demonstrating them and holding your team to the same high standards + Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: + Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. + Reach (including above your head), bend, climb, push, pull, twist, squat and kneel + Walk and stand for extended periods on a loading dock that is not climate controlled + Work outside in inclement weather **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .
    $38k-60k yearly est. 8d ago
  • Call Center Supervisor

    Onemci

    Service supervisor job in Savannah, GA

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of total call center experience or 1 year in a management role. Associate's degree or equivalent combination of education and experience. Strong interpersonal and communication skills. Proven supervisory experience with a focus on staff development. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Demonstrated ability to drive performance and meet sales goals. Familiarity with call center tools and technologies for KPI and SLA management. Effective conflict resolution skills for both customer and employee issues. Strong organizational, time management, and multitasking abilities. Ability to adapt and thrive in a fast-paced, high-pressure environment. Clear and practical written and verbal communication skills. A proactive, solution-oriented mindset with a drive for continuous improvement. Ability to independently prioritize tasks and implement effective solutions. Strong accountability and performance management capabilities. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $27k-44k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor

    Unisco

    Service supervisor job in Pooler, GA

    Job DescriptionDescription: Plan, organize, and monitor resources (people/equipment/time) to ensure a smooth and consistent department operation that satisfies internal and external customers. Ensure that department resources are optimized by monitoring performance indicators, such as employee time and department production data, identifying problems, and taking appropriate corrective action. Maintain personnel structure and staffing level to accomplish department goals. Evaluate and recommend internal and external applicants for hire as Regular Associates. Plan and coordinate work, train and motivate Associates, monitor Associate job performance, and conduct and record formal evaluations and corrective actions. Ensure Associate ability to perform their jobs in a safe, efficient and effective manner. The Operations Supervisor - Shipping/Receiving is responsible for: Managing and overseeing daily operations within the department Meeting customer and company KPI's and SLA's on a weekly, monthly and yearly basis Facilitating effective Problem Solving & Root Cause Analysis as needed Training, monitoring, evaluating, supervising and disciplining employees based on goals and duties Verifying employee time/payroll information and authorize overtime Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization Showing initiative and making suggestions for improving processes Assisting manager with planning and budget process Working in a fast paced environment handling multiple tasks with complex deadlines Communicating with customers, vendors and employees Coordinating with other departments within the company Overseeing all Shipping/Receiving operations Ensuring that all customer IRG requirements are met Requirements: 3+ years Supervision of associates Previous logistics, supply chain, or warehouse experience 2+ years fulfillment/pick/pack/ship environment Hourly/Daily reporting experience Excellent verbal/written communication skills Intermediate level Excel and Word Ability to work in a fast paced environment Ability to problem solve Proven strong organizational and time management skills Strong verbal and written communication skills Skills / Qualifications: Fluent in Spanish & English preferred WMS exp Strong analytical and problem-solving skills. Strong initiative and making suggestions for improving processes. Job Competency / Qualifications Education/ Training: High school diploma, GED, or suitable equivalent. Bachelor's degree preferred. Technical Requirements: Ability to work independently and as part of a team Excellent organizational and time management skills Excellent interpersonal, oral, and written communication skills Experience: ยท A minimum of Five (5) years of professional experience working in logistics, warehouse, or transportation operations. BENEFITS Medical insurance Dental insurance Vision insurance Paid Time Off DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands. #ZR
    $42k-72k yearly est. 11d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Service supervisor job in Savannah, GA

    30653 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 053 Rack Room Shoes 053 Pay Range: Savannah Centre 7400 Abercorn St., Unit 16 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Savannah, Georgia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $32k-40k yearly est. 60d+ ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Service supervisor job in Savannah, GA

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: Monday - Friday 11:30am - 8:30pm, additional days and hours may be required Job Duties/Responsibilities * Supervise the day to day operations of the logistics team * Manage the performance of all couriers using established performance metrics * Implement and review courier routes and schedules to increase efficiencies * Ensure department is properly staffed with the ability to cover all necessary routes * Establish relationships with outside logistics vendors to obtain coverage when needed * Generate and review daily/weekly reports and escalate any issues to leadership * Ensure entire logistics staff is properly trained and any performance issues are addressed * Meet regularly with direct reports to provide coaching and feedback for their development * Address and resolve both internal and external client issues * Maintain and monitor department spend to ensure proper budget allocation * Manage and maintain branch vehicles according to Corporate Fleet standards * Engage in continuous process and service level improvements * Responsible for administering and managing policies and procedures * Perform administrative and clerical duties as needed Requirements * High school diploma or equivalent * Associates or higher is preferred * Valid drivers license * 3 years of relevant experience; preferably in a clinical laboratory * Prior supervisory or leadership experience is preferred. * Familiarity with laboratory operations as well as policies and procedures are preferred. * Strong computer skills and working knowledge of Microsoft Office * Excellent communication skills; both written and verbal * High level of attention to detail with strong organizational and prioritization skills * Strong critical thinking skills with the ability to make decisions in a fast-paced environment. * Ability to handle the physical requirements of the position. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $51k-86k yearly est. Auto-Apply 18d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Savannah, GA?

The average service supervisor in Savannah, GA earns between $26,000 and $68,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Savannah, GA

$42,000

What are the biggest employers of Service Supervisors in Savannah, GA?

The biggest employers of Service Supervisors in Savannah, GA are:
  1. Molina Healthcare
  2. City of Savannah
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