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Customer Service & E-Commerce Supervisor - Full Time
Whole Foods 4.4
Service supervisor job in Chappaqua, NY
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
* 12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
$18-30.2 hourly 5d ago
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Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service supervisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 3d ago
Operations Supervisor
Holderness & Bourne
Service supervisor job in Armonk, NY
Reports to: Operations Manager
Holderness & Bourne is a fast-growing premium men's golf apparel brand recognized for its timeless design, elevated quality, and modern take on classic style. We are committed to crafting apparel that blends performance, sophistication, and comfort meeting the needs of discerning customers both on and off the course. Our team is passionate, collaborative, and dedicated to excellence across all aspects of design and development.
To support the company's growth, we are seeking an Operations Supervisor who will oversee the Night Shift Operations. Reporting to the Operations Manager, this role will lead a shift supporting the embellishment, fulfillment, and distribution of products to meet our client's and customer's needs.
Key Responsibilities
Production Management
§ Create and execute a daily shift plan, assign labor appropriately, and address production barriers to meet production goals.
§ Lead daily pre-shift meetings, communicating clear updates and announcements to the team.
§ Monitor the order pipeline to ensure that order due dates are adhered to.
§ Oversee the picking, preparing, embellishment, finishing, and shipments of client and customer orders.
§ Assess process flows to identify waste, suggest and implement process improvements to improve operator efficiencies.
§ Ensure orders are fulfilled on time in full. Ensure that order shorts are communicated effectively to the operations and customer service leadership teams.
Safety
§ Ensure OSHA safety standards are met.
§ Maintain a clean, organized shop floor (5S standards).
§ Ensure all safety and compliance training is completed, and safety protocols are adhered to.
Team Leadership
§ Supervise, train, and mentor production and warehouse associates.
§ Conduct performance reviews and manage shift scheduling/attendance.
§ Ensure all team compliance training is met.
§ Foster a positive, high-energy culture focused on teamwork and efficiency.
Qualifications
§ Bi-Lingual, Ability to speak both English and Spanish.
§ Bachelor's degree in operations management, Industrial Engineering, or related field.
§ 3-5 years of experience in a production, distribution, or warehouse fulfillment environment. Experience in embroidery a plus.
§ Experience with shop floor and/or warehouse management systems technology.
§ Experience with leading, training, and developing warehouse associates.
§ Proficient in Microsoft Office and similar software.
Salaries & Benefits
§ Competitive annual salary ranging from $70 - $80K based on experience.
§ Additional performance-based compensation.
§ Full medical, dental, and vision insurance coverage.
§ 401(k) with employer match.
§ Employee discounts on our premium golf apparel.
Other
§ This position will be based at our headquarters at 12 Labriola Court, in Armonk, New York.
§ Interested candidates can apply by sending a resume and cover letter to ******************.
$70k-80k yearly 2d ago
Service Manager
Bradley-Morris, Inc. 4.2
Service supervisor job in Shelton, CT
This organization has been active since 1988 in the field of advanced microwave sample preparation. They are looking to add a Service Manager to their team. With over thirty patents and more than 20, 000 instruments installed worldwide covering large Service Manager, Manager, Field Service, Microwave, Retail, Staffing
$63k-91k yearly est. 2d ago
Service Manager
Bridgestone Americas 4.7
Service supervisor job in Lindenhurst, NY
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $24.72 - $37.08
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$24.7-37.1 hourly 3d ago
Evening Fleet Supervisor - College H.U.N.K.S. Hauling Junk and Moving in Bohemia, NY
College Hunks Hauling Junk and Moving 3.6
Service supervisor job in Bohemia, NY
$22-$25 per hour pending experience
Can accrue up to 60 hours of PTO per year
Health benefits for full time employees
Advancement opportunities - Fast growing company
Are you a jack-of-all trades?
Do you have mechanical experience but don't want to work in a shop?
Do you have home services experience but want to grow to the next level?
Is working security too boring?
Are you a night-owl?
If you answered YES to any of the above questions, keep reading!
College H.U.N.K.S. Hauling Junk & Moving of Long Island is seeking an Evening Fleet Supervisor based in Bohemia. Hours are 3pm - 11pm (some days are later, stay until all teams have returned), 5 days/week INCLUDING SATURDAY. (Sunday OFF/1 Weekday OFF - Saturday is a must).
The right candidate for this position can work independently to solve problems and can easily get along with different personalities. We need someone who is responsible and can be trusted to ensure our quality standards do not falter towards the end of the day.
Duties:
Perform daily inspections and perform minor repairs (based on ability/experience) to ensure trucks are ready to go out the next day
Troubleshoot road service issues & field logistics with drivers
Work with move and junk removal teams as they return to the office to ensure proper equipment check-in
Be supportive and welcoming to teams as they return to the office after a long day
Coordinate truck repairs with dispatch managers & local vendors
Effectively communicate & work as a team with Management as well as drivers in a professional and clear manner.
Experience & Skills:
Good driving record and valid driver's license is required (CDL not necessary)
General computer skills needed, as well as a working knowledge of common computer programs including Excel, Word, and Outlook.
Ability to work during evenings, 3pm - 11pm
Must be able to lift up to 75 lbs for an extended period of time
Must enjoy contributing to a great company culture, world class customer service and helping others
Ability to stay organized and multi-task while ensuring all
Knowledge of DOT trucking requirements (PREFERRED)
Mechanical experience (PREFERRED)
Commercial driving experience (PREFERRED)
Home Services Experience and/or Field Management Experience (PREFERRED)
$22-25 hourly 5d ago
Authentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Dev 4.2
Service supervisor job in New Haven, CT
Company DescriptionJobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Capital One
Job DescriptionCenter 3 (19075), United States of America, McLean, VirginiaAuthentication Services Lead Platform Engineer (Active Directory, SSO, AWS)
Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers.
At Capital One, you'll be part of a group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. Do you possess an innate desire to learn and work on new and exciting technology and design solutions as it relates to identity and directory services today and into the future? If so, then this opportunity might be for you. We want you to be curious and ask “what if?”
Do you have experience with:
AWS Cloud Infrastructure management
Microsoft's Active Directory
Single Sign-On (SSO)/MFA - Ping, Okta, or similar platform
Azure Active Directory
AWS Directory Services
Microsoft AD on AWS
Google Cloud Directory
Similar LDAP or cloud vendor based platform
Capital One is looking for an experienced Authentication Services Lead Platform Engineer to help drive the enterprise directory strategy forward for the Identity and Access Management organization. As a member of the Authentication Services Platform team within Authentication Services, you will be responsible for developing, engineering, deploying and supporting comprehensive solutions. The Authentication Services Lead Platform Engineer will also be responsible for identifying opportunities for the automation of tasks, processes, or entire solutions. This role is also responsible for leading and driving initiatives as well as identifying any opportunities for improvement in the environment.
Candidates for this role should have expert level knowledge and experience with complex enterprise level Active Directory environments, other enterprise LDAP platforms, Single Sign On (SSO)/MFA, and AWS Cloud Infrastructure management. Candidates should be passionate about delivering a highly secure and stable environment with an eye for continuous improvement. The individual should have experience with integrating new and emerging technologies into an enterprise environment and welcome the opportunity to work on cloud based platforms from AWS, Microsoft, and Google.
Responsibilities
Analyze, design, and support a highly complex, enterprise level Active Directory and Single Sign On services in a hybrid on-premise and cloud hosted environment.
Manage enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory.
Manage enterprise cloud infrastructures in AWS, Azure, and Google cloud platforms
Translate business needs into workable technology solutions that meet the needs of internal customers.
Participate in or lead troubleshooting and incident resolution of complex, high severity incidents
Develop automated solutions using scripts, pipelines, and cloud based server-less computing platforms
Develop detailed architecture, standards, design, and implementation documentation
Analyze the current Authentication Services environment to identify both technical and operational opportunities and develop continuous improvement action plans.
Participate in disaster recovery, capacity planning, performance monitoring and maintenance to ensure high availability.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of experience with Active Directory
At least 6 years of experience with engineering, operational support, and implementation of identity and directory services
At least 6 years of experience with Windows security, delegation of permissions, and group policy management
At least 6 years of experience with AWS Cloud Infrastructure management
Preferred Qualifications
Bachelor's Degree
7+ years of experience supporting Public Key Infrastructure (PKI) and Active Directory Certificate Services
7+ years of experience supporting Active Directory in a cloud hosted environment with AWS, Microsoft Azure, or Google Cloud Platform
7+ years of experience with cloud-based directories Microsoft Azure, AWS Microsoft AD, and Google Cloud Domain Directory
7+ years of experience developing complex scripts in PowerShell, VBScript, YAML, Python or other languages to develop automated solutions
7+ years of experience with Microsoft Identity Manager in an enterprise environment
7+ years of experience developing Infrastructure as Code in cloud hosted environments using Terraform, CloudFormation, or Azure Resource Manager
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $160,200 - $182,800 for Lead Platform EngineerSan Francisco, California (Hybrid On-Site): $169,700 - $193,700 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
$169.7k-193.7k yearly 60d+ ago
Customer Service Supervisor
Sonic Healthcare USA 4.4
Service supervisor job in Hicksville, NY
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
LOCATION: 250 Miller Place, Hicksville, NY 11801
HOURS: 8:30am-5pm (flexibility required); Monday to Friday
FULL TIME: Benefits Eligible
In this role you will:
Oversee workflow for the department.
Create an environment that facilitates open communication with team members and acts in a professional and courteous manner when interacting with team and department members.
Motivate and utilizes staff effectively through fostering a positive, supportive work environment.
Support departmental staff in the performance of their duties.
Investigate and resolve problems regarding tests and results in order to ensure accurate and efficient service. s.
Provide support to the joint venture and attend joint venture related meetings as advised.
Communicate via, phone, face-to-face and email with other departments in the lab for problem resolution.
Schedule employee shifts and breaks; responsible for coverage when replacements cannot be found
Approve time off and overtime
Documents and records employee productivity
Documents performance issues and address them accordingly as well as complete annual performance assessments.
Ensure compliance with HIPAA requirements by respecting and maintaining the confidentiality of information relative to patients and clients.
Participate in the interview and selection process of candidates.
Oversee training of new employees and retraining for existing employees.
Continuously communicates with patients and doctors' offices, and internal departments.
All you need is:
2 year Associated Degree or equivalent.
Minimum 5 years working in a customer service driven environment.
Minimum 1 year Supervisory experience, preferred.
Excellent customer service skills including excellent oral and written communication.
Ability to handle a heavy call volume
Excellent interpersonal skills with management, team members, patients, clients and partners.
Ability to make immediate decisions and sound judgment calls.
Proficient skills in keyboard and operating computer system.
Leadership abilities to successfully coach, counsel, and motivate staff while maintaining composure and professionalism.
Proper judgment when exposed to confidential information.
Creative problem solving skills.
Salary minimum to max is $65,000 to $80,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.
Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.
We'll give you:
Appreciation for your work
A feeling of satisfaction that you've helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement, with a 401(k) plus a company match
A sense of belonging - we're a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Job Category:
Laboratory Operations
Company:
Sunrise Medical Laboratories, Inc.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$65k-80k yearly Auto-Apply 60d+ ago
Field Service Supervisor
Star Group 4.2
Service supervisor job in Farmingdale, NY
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field ServiceSupervisor.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Field ServiceSupervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed.
Specific duties include:
Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position
Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians
Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis
Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner
Resolves excessive consumption problems
Stays abreast of industry technological developments and conveys this knowledge to team members
Attends District safety meetings; interfaces effectively with other internal departments
Promotes and supports the brand
Requirements:
As a Field ServiceSupervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
3+ years related supervisory experience
HVAC industry experience preferred; and/or related industry experience a plus
Exceptional leadership skills a must
Valid driver's license and clean driving record
Benefits
As a Field ServiceSupervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Medical coverage
Dental coverage
Retirement Savings
Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
$37k-54k yearly est. 15h ago
Supervisor, Material Services
Ttm Technologies
Service supervisor job in Farmingdale, NY
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at ***********
Summary
Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties.
Essential Duties & Responsibilities
Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities
Coordinates priorities and balanced flow of material to and from the manufacturing floor
Prepares purchase requisitions for department supplies
Studies schedules and estimates worker hour requirements for completion of job assignments
Interprets company policies to workers and enforces safety regulations
Interprets job orders and assigns duties
Establishes or adjusts work procedures to meet production schedules
Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures
Suggests changes in working conditions and use of equipment to increase efficiency
Analyzes and resolves work problems or assists workers in solving work problems
Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement
Generate and Maintain performance metrics
Balance employees between departments to support volume increases
Process and monitor receipts of both customer and government owned material and crates
Supervisor Responsibilities
Directly supervises 5-10 employees in material handling
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments
Ability to work independently with next level of management off site
Performs other duties as directed
Attend stand up meetings to understand and flow down departmental demands
Performs other duties as directed
Skills
High school diploma, 2-year degree preferred
10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience
Ability to interact with varying levels of management, subordinates and co-workers as needed
Ability to effectively manage others in a fast paced and highly visible area
Ability to multitask and be flexible
Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention
Knowledge of PC's and software like Microsoft Office
Ability to schedule and prioritize packaging jobs and workload
Must be able to pass a background investigation to obtain security clearance
Ability to interpret Military Standards for packaging instructions
Oracle experience a plus
#LI-PG1
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.
Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:
$58,467 - $97,444
Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$58.5k-97.4k yearly Auto-Apply 6d ago
Supervisor, Material Services
TTM Technologies, Inc.
Service supervisor job in Farmingdale, NY
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at ***********
Summary
Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties.
Essential Duties & Responsibilities
* Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities
* Coordinates priorities and balanced flow of material to and from the manufacturing floor
* Prepares purchase requisitions for department supplies
* Studies schedules and estimates worker hour requirements for completion of job assignments
* Interprets company policies to workers and enforces safety regulations
* Interprets job orders and assigns duties
* Establishes or adjusts work procedures to meet production schedules
* Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures
* Suggests changes in working conditions and use of equipment to increase efficiency
* Analyzes and resolves work problems or assists workers in solving work problems
* Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement
* Generate and Maintain performance metrics
* Balance employees between departments to support volume increases
* Process and monitor receipts of both customer and government owned material and crates
Supervisor Responsibilities
* Directly supervises 5-10 employees in material handling
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
* Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments
* Ability to work independently with next level of management off site
* Performs other duties as directed
* Attend stand up meetings to understand and flow down departmental demands
* Performs other duties as directed
Skills
* High school diploma, 2-year degree preferred
* 10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience
* Ability to interact with varying levels of management, subordinates and co-workers as needed
* Ability to effectively manage others in a fast paced and highly visible area
* Ability to multitask and be flexible
* Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention
* Knowledge of PC's and software like Microsoft Office
* Ability to schedule and prioritize packaging jobs and workload
* Must be able to pass a background investigation to obtain security clearance
* Ability to interpret Military Standards for packaging instructions
* Oracle experience a plus
#LI-PG1
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.
Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:
$58,467 - $97,444
Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$58.5k-97.4k yearly Auto-Apply 6d ago
Field Service Supervisor
Hifyve
Service supervisor job in Freeport, NY
Job Description
HVAC Field ServiceSupervisor
Salary: $130,000 - $160,000
We are seeking a highly skilled HVAC Field ServiceSupervisor to support and lead a team of 15 commercial HVAC technicians. This role is heavily field-based-
not an office position
-and requires a hands-on leader who can coach technicians, resolve issues in real time, and run service calls independently when needed.
Responsibilities
Provide daily field supervision, support, and mentorship to a team of 15 commercial HVAC service technicians.
Assist technicians in diagnosing, troubleshooting, and resolving issues over the phone and on-site.
Perform service calls independently when necessary, ensuring high-quality workmanship and customer satisfaction.
Conduct field visits to assess job progress, verify work quality, and provide technical guidance.
Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule demands.
Ensure compliance with safety standards, company procedures, and industry best practices.
Support training, onboarding, and skill development across the service team.
Communicate effectively with customers, management, and team members regarding job status and service needs.
Qualifications
2+ years of supervisory experience in HVAC or 8+ years as a Lead HVAC Technician.
Strong commercial HVAC troubleshooting and technical diagnostic skills.
Ability to coach and guide technicians both remotely and in the field.
EPA Universal Certification required; additional licenses a plus.
Excellent communication, leadership, and customer-service skills.
Valid driver's license and ability to work in a fast-paced, field-focused role.
Strong organizational skills with the ability to manage multiple priorities daily.
$42k-70k yearly est. 18d ago
Operations Supervisor
Veolia 4.3
Service supervisor job in East Rockaway, NY
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
In coordination with Plant Manager the incumbent will be responsible for providing the day to day oversight of department staff, shift operations, troubleshoot equipment problems and generate work orders as needed, as well as providing operational, commercial and personnel leadership to the plant shift operating teams to maintain efficient and cost effective facility operations while maintaining compliance with all Corporate and Regulatory environmental, health and safety rules and requirements.
Primary Duties/Responsibilities:
* Must possess and maintain a NYS 3A wastewater certification - ability to be delegated as Operator in charge.
* Supervises a staff of Plant Operators - trainees, 1A licensed Operators, 2A licensed Operators and 3A licensed Operators and directs their daily duties in accordance with the requirements of the Plant.
* Work with other plant departments, Engineering, and contractors to coordinate projects.
* Lead and guide shift crews to monitor all facets of plant operations and incoming data.
* Ability to stand watch on an assigned Operation station in the event of emergency or staffing issues.
* Reviews all operations station worksheets for anomalies and errors.
* Checks worksheets prior to entering data or turning over for data entry into Hach Wims.
* Assists operations staff with troubleshooting operational issues.
* Performs visual observations of the various process areas over the course of the shift to ensure all compliance and safety measures are being met.
* Ability to process laboratory data to make process control change suggestions.
* Ability to calculate MCRT, SVI, Detention Time, Hydraulic Loading and other related process control measures.
* Maintains a log book for plant operations during assigned shift.
* Manage, evaluate, schedule, and develop the O&M staff and always ensure adequate staffing.
* Coordinate alternate staff in the event of absences following the Overtime equalization policy.
* Provides leadership and directing in response to alarms and abnormal conditions and lead emergency response actions.
* Independently evaluates and/or supervises the evaluation of the operation, maintenance and performance of wastewater treatment facilities, processes, systems, and equipment.
* Reviews, and supervises implementation of system improvements including analyzing and optimizing existing system designs and operating parameters, supervising performance testing and troubleshooting and resolving complex operational, equipment and instrumentation problems.
* Reviews designs and constructed facilities and makes and approves recommendations for operational improvements.
* Oversees construction management personnel in implementing changes required during facilities upgrades and startup, supervises the work of operational services, treatment plant construction personnel in startup and initial operation of new or upgraded wastewater treatment facilities, processes, systems, and equipment.
* Participate in the development and compliance of operating policies ensuring compliance to all environmental and safety rules.
* Complete reports which document plant status, equipment, operating data, and operational events.
* Collect data on unplanned outages and make recommendations to minimize the probability of similar events.
* Serves as the real-time shift interface with the Commercial Group with respect to plant operations, outages, fuel, generations schedules.
* Perform Issuer and Verifier functions utilizing the approved Lock Out/Tag Out systems to help ensure that safe systems are always in place.
* Manage Department contract deliverables and scheduling.
* Responsible for ordering of materials and supplies.
* Ensures all equipment and processes are well maintained and functioning properly.
* Ensure that workstations and Treatment plant facilities are clean and safe in accordance with all regulatory requirements.
* Maintain proper operational documents and records.
* Assure work is performed in a safe and professional manner by following all corporate and regulatory policies, procedures, and emergency response procedures.
* Operates equipment and processes manually and through instrument control panels.
* Work an assigned shift which may include weekends and holidays, Respond to emergencies, work additional hours to complete required tasks as/and when needed.
* Operate company and client owned vehicles.
* Carries out other duties as assigned.
Work Environment:
* Work is performed both inside and outside with exposure to all kinds of weather conditions.
* Incumbents may be occasionally exposed to some noise, sewage, silica, dust, fumes, smoke, gasses, greases, oils, electrical energy, solvents, and vibrations.
* Incumbents may work on slippery/uneven surfaces, around machinery with moving parts, moving objects/vehicles, and ladder/scaffolding, below ground and may be exposed to water and other liquid materials.
Qualifications
Education/Experience/Background:
* High School Diploma/GED is required.
* Bachelor's degree (or equivalent experience) in Environmental Science, Engineering, Biology/Laboratory, or related fields preferred.
* 5+ years of experience working in a plant operations position.
* Experience with maintenance systems, project contract administration in the water/wastewater utilities industry is preferred.
Knowledge/Skills/Abilities:
* Strong process control knowledge is a must.
* Excellent reading, math, writing, scientific, and verbal communication skills.
* Excellent organizational, scheduling, and prioritizing skills and abilities.
* Ability to read and interpret data from maps, engineering drawings, blueprints, gauges and graphs.
* Ability to understand/execute written and oral instructions, read/understand complex technical instructions.
* Ability to read, interpret, and record data from meters, gauges, scales, panels, and computer consoles.
* Ability to interpret service manuals and drawings and write SOPs.
* Excellent troubleshooting/problem solving skills, provides input for corrective actions and implements corrective actions as needed.
* Proficient in Windows, MS Office Suite, Google Workspace, OPS, EAM & CMMS, and other computer-based systems.
* Working knowledge of computerized PLC/SCADA systems, DCS control systems, computerized operating data acquisition and historical trending systems.
* Working knowledge and skills of equipment specific to departmental needs and requirements.
* Knowledge of and ability to perform standard laboratory sampling, testing, and documenting and maintaining all related records and reports.
* Knowledge of normal and abnormal process and equipment conditions and capable of taking appropriate, safe actions.
* Ability to operated complex controls, processes, and equipment.
* Knowledge of wastewater treatment plant equipment and processes.
* Knowledge of wastewater treatment plant regulations, requirements & reporting.
* Knowledge of proper Environmental, Health and Safety policies, procedures, and requirements.
* Must be capable of being assigned in responsible charge of the facility with the ability to react to unplanned events.
* Must have the ability to maintain effective working relations w/management, supervisors and staff.
* Must have the ability to make decisions with no supervision.
* Proven ability to successfully manage time and prioritize work.
* Must be able to communicate well w/individuals at all skill, knowledge and experience levels.
* Must be able to lead by example, lead, train and mentor all staff and team support personnel.
* Must have the ability to lead department/team effectively in all situations under any conditions.
* Must be able to work closely with local contractors and vendors.
* Must be able to work as a team in a teamwork-oriented environment.
* Must be safety conscious and able to work independently with no supervision.
Required Certification/Licenses/Training:
* Valid NYS Driver's license and the ability to meet risk management guidelines.
* Possess a valid NY State Grade 3A Wastewater Treatment License, 4A license desired.
Physical Requirements:
* While performing the duties of this Job, the employee is regularly required to talk or hear.
* The employee is frequently required to stand; walk; sit; use hand to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl or smell.
* The employee must occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this include close vision and distance vision.
Additional Information
Pay Range: $95000 to $100000 per year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$95k-100k yearly 57d ago
Retail Customer Service Manager
Michaels 4.2
Service supervisor job in Westport, CT
Store - WESTPORT, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$18.25 - $23.30
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$18.3-23.3 hourly Auto-Apply 12d ago
Call Center Supervisor
408&&Polarsonalm
Service supervisor job in Hauppauge, NY
Supervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
• Monitors productivity of customer service representatives.
• Monitors calls to observe accuracy and conformity to company policies.
• Answers questions to address customer complaints.
• Performs other related duties as assigned.
$35k-58k yearly est. 60d+ ago
Member Services Supervisor
Larchmont Yacht Club 3.0
Service supervisor job in Larchmont, NY
Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation
About Larchmont Yacht Club
Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence.
Position Overview
The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience.
This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment.
Key Responsibilities
Member & Guest Services
Greet members and guests warmly, providing a personalized and professional experience.
Manage guest check-ins, check-outs, and reservations with accuracy and care.
Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service.
Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination.
Address and resolve member concerns promptly and with discretion, ensuring satisfaction.
Front Desk & Operations
Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service.
Manage same-day and future reservations, cancellations, and updates.
Maintain current knowledge of club events and activities to assist members effectively.
Operate the club's property management system (PMS) accurately and efficiently.
Handle cash and credit transactions in compliance with club policy.
Maintain a polished, organized, and welcoming front desk and lobby environment.
Prepare and distribute daily event and function sheets to ensure all departments are informed.
Promote a culture of professionalism, accountability, and hospitality within the member services team.
Retail Management
Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests.
Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts.
Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences.
Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items.
Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling.
Train and oversee retail staff or seasonal associates to uphold the club's service standards.
Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results.
Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality.
Communication & Coordination
Answer and direct phone calls professionally, providing accurate information.
Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations.
Attend meetings and training sessions to stay informed of club policies, events, and best practices.
Support administrative needs across departments, fostering teamwork and consistency in service.
Qualifications
Qualifications & Experience
High school diploma or GED required; some college coursework preferred.
At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred.
Experience in retail management, including inventory control, ordering, and visual merchandising, preferred.
Supervisory experience in scheduling and managing service or support teams strongly preferred.
Proficiency with PMS, Microsoft Office, Google Suite, and POS systems.
Strong multitasking skills and the ability to remain calm and professional under pressure.
Excellent verbal and written communication skills.
A polished, professional appearance and demeanor consistent with the club's culture.
Ability to take initiative while working collaboratively within a team.
Familiarity with basic accounting and cash handling preferred.
Work Environment & Physical Requirements
Must be able to stand, walk, and sit for extended periods.
Occasional bending, lifting (up to 20 lbs), and reaching may be required.
Comfortable working in a dynamic, high-touch hospitality setting.
Schedule & Availability
Flexibility required: shifts may include mornings, evenings, weekends, and holidays.
Limited time off during peak seasons to maintain the club's exceptional service standards.
Why Join Larchmont Yacht Club?
Work at one of the most prestigious private yacht clubs in the country.
Join a professional, close-knit, service-driven team.
Enjoy a scenic waterfront workplace with engaged and appreciative members.
Opportunities for career growth and professional development within the hospitality and private-club industry.
Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
$28-31 hourly 16d ago
Residential Assistant Supervisor - Mental Health
Options for Community Living, Inc. 4.0
Service supervisor job in Oakdale, NY
Job Description
Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island.
*$500 Sign-on Bonus!*
Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements:
High School Diploma or the equivalent, Bachelor's degree preferred.
At least 1 year of experience working in a setting with people with mental illness.
QMHS Standard preferred.
Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.
This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers!
Our Benefits include:
Medical, Dental and Vision Insurance
Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
403(b) retirement plan with an employer match
Employee Assistance Program
Tuition Assistance
Wellness Initiatives
Paid Training & On-the-Job Training
Promotional Opportunities
Mileage reimbursement
Life Insurance
Flexible Spending Account
Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.)
The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).
Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week)
Location: In person; Oakdale, NY or Huntington Station, NY
Pay Type: Non-exempt
Responsibilities:
The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below.
Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained.
Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching.
Provide documented supervision to assigned staff at least monthly.
Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention.
Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites.
Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount.
Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits.
Ensure vehicle maintenance is up to date. Schedule service as needed.
Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention.
Plan weekend activities and assist with agency-wide events for residents.
Provide transportation to residents as needed.
Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed.
In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis.
Oversee meal planning for the site and plan for shopping, staying within budget.
Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits.
Conduct weekly house meetings at the community residence.
Assist residents with maintaining their benefits.
Maintain client account records and ensure they are up to date.
Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month.
Salary Range$41,860-$54,600 USD
Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
$41.9k-54.6k yearly 22d ago
Assistant Supervisor
Risewell Community Services
Service supervisor job in Brentwood, NY
Job Description
RiseWell Community Services is looking for a full-time Level 1 Program Supervisor to join the licensed residential Program! This individual will assist the Program Manager in all aspects of program supervision, management, and development of a licensed residential program providing transitional housing to individuals with psychiatric disabilities.
RiseWell's Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more.
QUALIFICATIONS:
Bachelor's Degree in Human Services with 2 years experience OR High School Diploma with 5 years' experience working with individuals with psychiatric disabilities. Knowledge of residential services, substance abuse services, evidence based practices and psychiatric rehabilitation practice. Clean, valid NYS Driver's License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health.
BENEFITS INCLUDE:
Comprehensive Medical/Dental/Vision
Retirement 401K Savings Plan with Employer Match
Generous Paid Time Off for Full-time and Eligible Part-Time Employees
13 paid Holidays for Full-time and Eligible Part-Time Employees
Long and Short Term Disability
Life Insurance
Employee Assistance Program
CALM App Subscription
Flexible Work Schedules
Career Growth & Promotional Opportunities
Comprehensive Paid Training
Supplemental Accident, Illness and Hospitalization Insurance
Supplemental Pet Insurance
Encouragement for Educational Professional Advancement
Employee Perks & Discounts on Broadway shows, theme parks, and other attractions
Eligibility for Federal/Public Loan Forgiveness
EQUAL OPPORTUNITY EMPLOYER:
RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ABOUT US:
Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children's care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan.
RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children
For more information about RiseWell Community Services, please visit our website **************************
Sun- Thurs
$43k-64k yearly est. 8d ago
Customer Service Manager
Raymour & Flanigan Furniture 4.6
Service supervisor job in Norwalk, CT
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.
* Successfully lead, build and develop a team for modeling service excellence
* Maintain associate payroll, benefit and performance information
* Hire, coach, mentor and develop associates
* Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
* Display initiative to succeed in an entrepreneurial culture.
* Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.
* Multi- task within a fast paced service environment.
* Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
* Provide responsive communication of information to Director of Customer Care, associates and customers.
* Proactively resolve escalated customer issues.
* Able to identify opportunities and find solutions for continuous improvement
* Problem-solve, organize and balance multiple priorities within a fast-paced environment.
* Maintain composure when handling unexpected challenges and competing demands.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Minimum three years' management experience in a customer service or retail environment.
* Proficient in PC-based applications.
* Leadership skills required.
* Bachelor's degree preferred.
* Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$33k-52k yearly est. 43d ago
Supervisor - Call Center
Maximus 4.3
Service supervisor job in Bridgeport, CT
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
How much does a service supervisor earn in Smithtown, NY?
The average service supervisor in Smithtown, NY earns between $45,000 and $121,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Smithtown, NY
$74,000
What are the biggest employers of Service Supervisors in Smithtown, NY?
The biggest employers of Service Supervisors in Smithtown, NY are: