Service supervisor jobs in South Dakota - 209 jobs

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Responsible for providing leadership, direction, and training to Client Service Technicians, Couriers, Client Ambassadors/Client Service Representatives and other workers in the Sample Receiving and Courier Departments. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures compliance to all client requirements and communicates requirements to laboratory personnel. JOB FUNCTIONS * Oversees all Client Service Receiving, Ambassador and Courier functions as required * Performs Client Service Receiving, Ambassador and Courier functions as necessary * Responsible for interviewing, hiring and training Sample Receiving, Courier and Ambassador personnel * Coordinate courier pick-ups with clients, track courier pick-ups and create reports for billing purposes * Interface with outside shipping providers to ensure clients requirements are met * Responsible for vehicle maintenance to make sure vehicles are in proper working order * Provides feedback to direct reports, conducts employee performance reviews and provides ongoing guidance for continued employee development * Schedules personnel to facilitate an efficient operation * Communicates necessary changes or information to his or her department * Identifies quality related problems and initiates immediate investigation, corrective action, and follow up * Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards LEADERSHIP/SUPERVISORY RESPONSIBILITIES * Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes * Has hiring and terminating responsibilities Yes * Supervises others Yes * Number of employees directly reporting - Supervisory; 5-15 Non-Supervisory JOB COMPLEXITY * Navigate complex client requests involving multiple projects and sites * Interprets and evaluates problems occurring which may not conform to clearly established practices and precedents. Knowledge of a variety of complex rules, procedures or work methods. * Qualifications EDUCATION AND EXPERIENCE * 4-year degree in Microbiology/Chemistry, related field, or equivalent work experience Required * 3+ year experience in Client Service or Laboratory Operations Required * Effective problem prevention and problem-solving skills. Required * Strong written and verbal communication skills necessary to cross multiple disciplines Required * Excellent interpersonal and problem-solving skills Required * Proficiency with Microsoft and Word/Excel Required * Proficiency with LIMS and ASnAP systems Required * Ability to interact with clients effectively while maintaining a professional and pleasant work approach even under stressful conditions Required * Ability to work independently or with minimal supervision Required * Flexibility is required to meet sudden and unpredictable need Required * 3-5 year experience in a commercial food testing laboratory Preferred Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned. Who we are and what we value: Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world. We help feed the world by providing safe, energy-based nutrition solutions. Creativity - Stewardship - Impact - Integrity - Healthy Relationships What we are looking for: The Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions. This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint. Requirements What you will do: Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor. Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth. Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations. Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues. Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value. Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask. Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value. Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer. Build a strong internal and external network to support account activities and deepen collaboration across the organization. Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement. Bring our company values to life in every interaction-with customers, colleagues, and community partners. Take on additional opportunities and responsibilities that contribute to team success. What you will need: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management). Proven track record in account management, customer service, or related roles. Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients. Strong problem-solving and analytical abilities. Ability to manage multiple priorities and work collaboratively across teams. Customer-centric mindset with a passion for delivering exceptional service. Knowledge of the industry and competitive landscape is preferred.

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

At Silencer Central, we believe that Customers + Integrity = Winning . The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies. Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service Coaches and develops direct report employees skill set and knowledge Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports. Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance Promote effective communication among departments to engage our team to work together to achieve common goals Leverage technology and implement processes to increase efficiencies and reduce costs Monitor and report KPIs and metrics Learn and understand the regulatory guidelines of the industry Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers Other duties as required to support customer service and operations

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the "Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies" to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. * Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. * Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. * Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. * Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. * Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. * Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. * Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. * Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. * Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

We're Hiring a Patient Services Supervisor for the Orthopedic Institute in Sioux Falls, SD!Are you a natural leader with a passion for providing exceptional patient care? As a Patient Services Supervisor at the Orthopedic Institute, you will play a crucial role in overseeing the patient services team and ensuring a seamless registration process for all patients. In this dynamic role, you will lead by example, providing guidance and support to your team members while upholding our commitment to delivering superior care to every patient who walks through our doors. What You'll Do: Supervise the patient services team to ensure efficient and accurate registration processes Provide ongoing training and support to team members Resolve patient inquiries and concerns in a timely and professional manner Maintain accurate patient records and documentation Collaborate with other departments to improve patient experiences What We're Looking For: Bachelor's degree in healthcare administration, business, or related field preferred Proven experience in patient services, healthcare administration, or a similar role Strong leadership and team management skills Excellent communication and interpersonal abilities Knowledge of healthcare regulations, privacy laws (e.g., HIPAA), and medical office procedures Proficiency in electronic health records (EHR) systems and office software Ability to multitask, prioritize, and work effectively in a fast-paced environment Problem-solving skills and a patient-focused attitude Why Join Us: By joining the Orthopedic Institute as a Patient Services Supervisor, you'll have the opportunity to make a meaningful impact on the lives of our patients. Our team is dedicated to providing the highest quality of care and support, and we're looking for a passionate individual to help us continue our mission of excellence. About Us: The Orthopedic Institute in Sioux Falls, SD is a premier healthcare facility specializing in orthopedic care. Our team of expert physicians, nurses, and support staff are committed to providing personalized, compassionate care to our patients. We offer state-of-the-art treatments and technologies to ensure the best possible outcomes for our patients. Join us in our mission to help individuals live their lives to the fullest!

Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion. Our community offers independent living, assisted living, and memory care. The Director of Culinary Services will be responsible for overseeing kitchen operations while maintaining a safe and sanitary work environment that contributes to providing residents with nutritious, delicious, homemade meals. This position will report to the administrator; agrees to comply with and perform the duties and responsibilities as described below. In addition, the dietary manager may be asked to perform functions not listed below. DUTIES AND RESPONSIBILITIES TO INCLUDE: Responsible for waste control of resources (food, supplies, equipment, and utilities) to avoid over and under production, preparation, waste and improper care and utilization of leftovers. Make periodic and regular inspections of units to observe quality of food preparation and service, food appearance, and cleanliness and sanitation of production and service areas, equipment, and employee appearance. Coordinate all department specific training activities for dietary employees to include the identification and analysis of training needs and the design and implementation of programs to address these deficiencies. Develop and implement daily meals in accordance with resident tastes, nutritional needs, product specifications, ease of preparation, and established regulatory procedures and budgetary constraints. Participate in all menu planning activities to include the determination of purchasing specifications, product and recipe testing, and menu development. Develop and maintain a clear and concise recipe books. Order all raw food, supplies and equipment through approved vendors. Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary products are available when needed. Oversees kitchen staff to include hiring, scheduling, supervising, and developing them in their roles. Organize, prepare, and oversee food and beverages for special events. Make all decisions regarding utilization of leftover food products staying within Company guidelines for such products. Conduct monthly food committee meeting with resident representatives. Receive periodic consultation from a Registered Dietician contracted by the Company and implement changes or improvements as directed. Will become familiar with specific requests and diets of each resident, as well as changes in diet orders or resident abilities. Ensures daily snacks of nutritional value are available to residents. Provide excellent customer service when interacting with residents, visitors, and staff. Complies with federal, state, and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits. Follows facility, department, and company safety policies and procedures to include occurrence reporting. Participates and attends departmental meetings, staff development, and professional programs, as appropriate. PREFERRED QUALIFICATIONS: Minimum of five years of progressive culinary/kitchen management experience Hands-on food preparation experience, preferably including Institutional and batch cooking. Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation SERV Safe certified HME Care is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call the Director of Human Resources at ************** or email *********************** Must be able to pass background check

Full-time Description Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: 1. Experience in the Financial Services industry 2. Call Center and/or Collections experience 3. Supervisory experience in Call Center or Collections 4. Leadership skills, excellent communication skills, and the ability to think critically & problem solve General Position Summary: The Call Center Supervisor is responsible for overseeing the daily activities of the Call Center. Must be able to work nights and every other weekend, with a shift time of 10am-6pm Perks: • Medical, FSA & HSA, Dental, Vision + More! • 401k - 100% vested once you start contributing. Generous company match! • Regular employee health, wellness & engagement activities! • Pet Insurance, because fur babies are important to us too! About Vervent: As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service. If you're interested in reviewing the full , continue reading below… Primary Responsibilities: Provide coaching and training as needed to ensure team performance against department KPIs. Establish expectations and turnaround times for your group. Monitor workflow and operational efficiency in order to implement changes and improvements. Analyze and respond to trends in volume fluctuation, product mix, regulatory changes and Client requirements. Perform QA monitoring as a mechanism to identify risk and to ensure that procedures are followed, and risk controls maintained. Responsible for handling all escalated calls. Provide insight into client needs and program requirements. Strictly adhere to department standards for maintenance of serviced accounts and consistently maintain current customer, collateral, and status information on all serviced accounts. Perform annual performance reviews and monthly performance coaching. Work closely with Human Resources to address, resolve and document any staff related issues (i.e. employee counseling, coaching, termination, etc.). Participate in the interviewing and hiring process. Perform other tasks and special projects as requested. Drive you and your group in our company's values. Requirements Requires three (3) years of collection/servicing experience and a minimum of (2) two years' experience supervising in a fast-paced call center setting. High School Diploma or equivalent required, bachelor's degree preferred. Proven record of leading high performing teams. Knowledge of collection laws required. Knowledge of various asset classes desired with Automotive servicing a plus. High proficiency in MS Office (Excel, Word, etc.) required. Proficient in Contact Center software preferred. Must have good communication and organization skills. Must be capable of handling diverse duties and changing deadlines. #LI-VW1 Physical Requirements: The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: $43,500-$58,000/year

Job Description Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion. Our community offers independent living, assisted living, and memory care. The Director of Culinary Services will be responsible for overseeing kitchen operations while maintaining a safe and sanitary work environment that contributes to providing residents with nutritious, delicious, homemade meals. This position will report to the administrator; agrees to comply with and perform the duties and responsibilities as described below. In addition, the dietary manager may be asked to perform functions not listed below. DUTIES AND RESPONSIBILITIES TO INCLUDE: Responsible for waste control of resources (food, supplies, equipment, and utilities) to avoid over and under production, preparation, waste and improper care and utilization of leftovers. Make periodic and regular inspections of units to observe quality of food preparation and service, food appearance, and cleanliness and sanitation of production and service areas, equipment, and employee appearance. Coordinate all department specific training activities for dietary employees to include the identification and analysis of training needs and the design and implementation of programs to address these deficiencies. Develop and implement daily meals in accordance with resident tastes, nutritional needs, product specifications, ease of preparation, and established regulatory procedures and budgetary constraints. Participate in all menu planning activities to include the determination of purchasing specifications, product and recipe testing, and menu development. Develop and maintain a clear and concise recipe books. Order all raw food, supplies and equipment through approved vendors. Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary products are available when needed. Oversees kitchen staff to include hiring, scheduling, supervising, and developing them in their roles. Organize, prepare, and oversee food and beverages for special events. Make all decisions regarding utilization of leftover food products staying within Company guidelines for such products. Conduct monthly food committee meeting with resident representatives. Receive periodic consultation from a Registered Dietician contracted by the Company and implement changes or improvements as directed. Will become familiar with specific requests and diets of each resident, as well as changes in diet orders or resident abilities. Ensures daily snacks of nutritional value are available to residents. Provide excellent customer service when interacting with residents, visitors, and staff. Complies with federal, state, and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits. Follows facility, department, and company safety policies and procedures to include occurrence reporting. Participates and attends departmental meetings, staff development, and professional programs, as appropriate. PREFERRED QUALIFICATIONS: Minimum of five years of progressive culinary/kitchen management experience Hands-on food preparation experience, preferably including Institutional and batch cooking. Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation SERV Safe certified HME Care is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call the Director of Human Resources at ************** or email *********************** Must be able to pass background check

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Large and long standing grain operation is looking for an expereinced grain operations employee ready for the next step in their career or current grain manager to manage a top producing, newer facility not far from the Missouri River in South Dakota. Full benefits included along with competitive pay, this position will yield $75k+ with salary + benefits. Apply or reach out and let's talk specifics today! #hc107726

Large and long standing grain operation is looking for an expereinced grain operations employee ready for the next step in their career or current grain manager to manage a top producing, newer facility not far from the Missouri River in South Dakota. Full benefits included along with competitive pay, this position will yield $75k+ with salary + benefits. Apply or reach out and let's talk specifics today!

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. **You will:** + Have a passion to lead, train and motivate a growing and excited Team. + Communicate and collaborate with leadership on issues, opportunities, or challenges. + Lead Audit Team which receives requests from Payors + Review data and provide client and leadership solutions + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. + Manage the Request coming in from the Risk Management Team of the client + Be the leader of client locations and plan for fluctuating needs. + Oversee the escalation calls from our centralized call centers + Participates in project teams and committees to advance operational Strategies and initiatives + Coordinates with location/client management on complex issues while building a strong relationship **What you will bring to the table:** + A true leadership philosophy in which the goal of the leader is to serve + Ability to support clients and your Team working both on-site and remotely. + 1-2 years of Health Information related experience + Well-versed with HIPAA standards. + A knack for presenting to leadership, clients, and your Team via Video or in person. + Solution provider and forward thinking + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Power BI, MS Office **Bonus points if:** + EMR experience with EPIC, or Cerner. + Previous production/metric-based work experience + Team building and experience elevating individuals' careers. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25-$27.13 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

At Silencer Central, we believe that Customers + Integrity = Winning . The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies. Essential Functions: Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service Coaches and develops direct report employees skill set and knowledge Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports. Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance Promote effective communication among departments to engage our team to work together to achieve common goals Leverage technology and implement processes to increase efficiencies and reduce costs Monitor and report KPIs and metrics Learn and understand the regulatory guidelines of the industry Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers Other duties as required to support customer service and operations

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Responsible for providing leadership, direction, and training to laboratory operations technicians and microbiologists/chemists. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures all laboratory results, including internal controls, are accurate and completed within the required timeframe. * Oversees all Microbiological and Chemical analysis of samples to include training, documentation, and good laboratory practice * Performs Microbiological and Chemical analysis of samples as necessary * Responsible for interviewing, hiring, and training Sample Receiving, Courier and Ambassador laboratory technicians and microbiologists/chemists * Conducts employee performance reviews and provides ongoing guidance and feedback for continued employee development * Maintains adequate levels of laboratory supplies * Reviews and approves laboratory raw data * Provides feedback to direct reports, conducts employee performance reviews and provides ongoing guidance for continued employee development * Schedules personnel to facilitate an efficient operation * Communicates necessary changes or information to his or her department * Identifies quality related problems and initiates immediate investigation, corrective action, and follow up * Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards. LEADERSHIP/SUPERVISORY RESPONSIBILITIES * Provides guidance and/or leadership to others, including indirect reports, peers, or managers * Has hiring and terminating responsibilities * Supervises others. * Number of employees directly reporting: 5-15 JOB COMPLEXITY * Interprets and evaluates problems occurring which may not conform to clearly established practices and precedents. Knowledge of a variety of complex rules, procedures or work methods. Employee can operate sophisticated machinery, tools, instruments and equipment. IMPACT OF DECISIONS * Decisions on day-to-day operation have significant impact on the customer satisfaction and company liability with respect to testing results, timeliness of data and on-going relationships. * Ineffective actions with respect to health and safety and quality could have a negative and costly impact to the branch and business line. * Actions and decisions of the position have impact primarily on the position's own department (results, schedules, performance) with potential impact on other departments. ANALYTICAL THINKING/PROBLEM SOLVING * Identify the root cause for non-conformances and customer cases and implement sound corrective actions * Accountable for delivering reports as necessary * Accountable for ensuring that an appropriate and planned training program with documentation is executed and measured for all personnel under direction. * Position requires independent thinking as to how to resolve problems using the procedures and standards available. Makes procedure decisions by evaluating alternatives from established routines and standing instructions to achieve the job responsibilities. Qualifications EDUCATION AND EXPERIENCE * 4-year degree in Microbiology/Chemistry, related field, or equivalent work experience Required * 5+ year experience in a commercial food testing laboratory or equivalent environment Required * Effective problem prevention and problem-solving skills. Required * Strong written and verbal communication skills necessary to cross multiple disciplines Required * Excellent interpersonal and problem-solving skills Required * Knowledge of LIMS systems Required * Flexibility is required to meet sudden and unpredictable need Required * 3-5 years of experience in a commercial food testing laboratory Preferred KNOWLEDGE / SKILLS / ABILITIES * Language Skills: English/Intermediate Required * Mathematical Skills: Intermediate Required * Reasoning Skills/Abilities: Intermediate level Required * Computer Skills: Proficiency with Microsoft Office 365 Suite, familiarity with databases and LIMS Required * Demonstrated leadership and team building competencies, strong project management and complex problem-solving abilities Required * Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. Required HEALTH, SAFETY, AND ENVIRONMENT * Fit for Duty Medical Surveillance Requirement - employee must complete a general physical and questionnaire related to physical efforts of job. Required * Accountable for the Health, Safety and Environment performance of self and colleagues and adherence to all regulations as per the Company Health and Safety Manual and the immediate reporting of any health, safety or environmental incidents, accidents, concerns or hazards to the Manager / Supervisor and H&S representative for action. Required * Demonstrates good and safe work habits and enforces a clean working environment. Required * Adheres to all safety management system (OIMS) and quality management system (QMS) training, policies and procedures, including manuals, test procedures, work instructions and the monitoring and/or verification of equipment and processes relating to testing activities. Required * Knowledge of good laboratory practices, ex. Health & Safety, working with acids and other harmful reagents. Required Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.