Customer Service Manager
Service Supervisor Job 30 miles from Suamico
Manager, Sales and Customer Service
Appleton, WI, United States
Full time Schedule
$53,500-
$89,400
Annually*
* based on job, location, and schedule
Job Description
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences.
Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency.
Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results.
Manage selling support, including the stockroom, signing, equipment, and merchandising.
Support other operational areas such as OMNI, Style, and Asset Protection.
Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover.
Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas.
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Work a flexible retail schedule, including days, evenings, holidays, and weekends.
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team.
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor.
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency.
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies.
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising.
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection.
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent.
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues.
Communication Skills: Consistently clear and effective communicator, writer, and presenter.
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices.
Who You Are
Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
Able to work a flexible schedule based on department and company needs.
What We Can Offer You
An inclusive, challenging, and refreshingly fun work environment
Competitive pay and benefits rooted in principles of equity
Performance incentives and annual merit review
Merchandise discounts
Health and Wellness Benefits across medical, dental, vision, and additional insurance
Retirement Savings Plan with 401k match opportunity
Employee Assistance Program (mental health counseling and legal/financial advice)
Resources for continuous learning, career growth, and leadership development
8 paid holidays
Paid Time Off (first year prorated depending on start date)
Tuition reimbursement program
Guild education benefit funds 100% of tuition, books, and fees in designated programs
Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
Empowerment and autonomy to perform impactful work with tangible results
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Assistant Service Center Manager
Service Supervisor Job 36 miles from Suamico
Geared for the Driven
At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also enjoy playing a role in your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
Deliver a positive first impression to each guest with a warm and friendly greeting
Build trust and win repeat, loyal customers
Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
Responsible for inventory, labor management and financial performance of the service center.
Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
Mentor, lead and train the team to optimize their development
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership
How you'll succeed
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
Six months of supervisory experience or related experience/training preferred
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
Paid biweekly
Company provided uniforms and tools
We promote from within-a commitment we are passionate about
No late evenings
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email
****************************
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Manager
Service Supervisor Job 37 miles from Suamico
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
Personal Trust Manager II
Service Supervisor Job 37 miles from Suamico
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
We invite you to view the opportunity below.
Under functional guidance of the Director of Trust, responsible for all aspects of leadership, management, profitability, compliance, business development and administration of the Regional Wealth Management line of business. Requires significant knowledge of the fiduciary laws rules and regulations governing the administration of Personal Trust, investment management and financial planning knowledge. Focus is placed on business development and client retention as well as setting policies and procedures for the Wealth Management - Personal Trust business line. Involved in strategic initiatives and projects as needed. In addition, active involvement in community activities.
This person will also:
Sell the organization's products and services by interacting with established customers and developing new prospects. Administer Personal Trust accounts of special significance to the Personal Trust line of business.
Hire, develop, coach and manage colleagues in the region by establishing annual performance goals; allocating resources; assessing annual performance; and determining and recommending individual merit, incentive, and/or promotional increases. Assist in the development and evaluation of other regional Trust colleagues.
Serve as product line representative for bank management committee responsible for policy and procedure issues that impact the organization's effectiveness, profitability, safety and soundness.
Develop and recommend departmental policies, procedures and programs to ensure departmental effectiveness. Assist in the development and implementation of long-term strategies aimed at increasing market share and organization profitability. Develop budget for the unit and allocate funds within budget limit to accomplish objectives. Monitor variance against budget on an on-going basis.
Identify needs and refer customers to business partners within and across lines of business who can best meet those needs.
Develop and foster cross line business opportunities and relationships by building effective partnerships internally and externally. Develop and maintain professional relationships with key centers of influence, including other Bank, WMIS lines and support areas.
Review the qualifications listed below:
Education
Bachelor's Degree or equivalent combination of education and experience in Business, Finance, Accounting or related field. Required
Juris Doctor (JD). Preferred
Experience
7-10 years Personal Trust, Estate & Probate. Required
4-7 years Previous management and knowledge in investment management. Required
7-10 years Personal Financial Planning. Required
Certifications
CFP-Certified Financial Planner. Preferred
CTFA-Certified Trust and Financial Advisor. Preferred
Must have access to reliable transportation and the ability to lawfully drive self, if applicable. Required
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
Supervisor, Customer Services
Service Supervisor Job 30 miles from Suamico
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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Supervisor Fleet Services
Service Supervisor Job 8 miles from Suamico
WPS, a subsidiary of WEC Energy Group, is seeking a Supervisor Fleet Services in our Green Bay, Wisconsin location. WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
****Job Summary****
* Supervise personnel and shops at multiple service centers to ensure the optimal operating condition and regulatory compliance of the WEC Energy Group fleet
* Supervise preventative maintenance and repair of vehicles and work equipment for all assigned locations
* Supervise resources among locations to optimize fleet maintenance, work with peers to accomplish this
* Assure fleet activities are consistent with company expectations, policies and strategies
* Establish fleet measurements and monitor the performance data as it pertains to the fleet maintenance programs, track fleet maintenance costs and work with the business units and fleet personnel to reduce the overall cost of ownership and implement best-practices
* Work with end users to provide maximum vehicle availability and reliability
****Job Responsibilities****
* Oversee management of operating expenditures for each service center
* Ensure safe and reliable operations of vehicles and equipment
* Develop and sustain relationships with fleet end-users
* Create an environment that supports employee engagement
* Motivate employees to accomplish organizational objectives and career development goals
* Supervise and coordinate work hours, shifts, and productivity of technicians
* Provide technical assistance to technicians as required
* Ensure maintenance processes are consistent and efficient for all fleet assets across the entire system
* Provide coaching, guidance and development opportunities for direct reports
****Minimum Qualifications****
* Minimum 3 year experience in fleet operations or related field
* Minimum 1 year managerial and leadership experience
* Leadership responsibilities, including the management of employee resources and work plans
* Light and heavy-duty vehicle & equipment maintenance including hydraulic, pneumatic, electrical and welding experience
* Experience with automotive/truck repair operations and procedures including safe work practices, work scheduling and planning
****Preferred Qualifications****
* Associate Degree
* Knowledge and use of Microsoft Outlook, Excel, SAP, etc.
**End Date:** 12/04/2024
**Pay Range Minimum**: $85,896.20
**Pay Range Maximum**: $128,844.04
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
Location: Green Bay, WI, US, 54307-9001
Company: Wisconsin Public Service (WPS) Req ID: 4663
HVAC Dispatcher and Service Supervisor
Service Supervisor Job 8 miles from Suamico
Job Description
Are you ready to take your HVAC career to the next level? Wesley Heating & Cooling invites you to become our HVAC Dispatcher and Service Supervisor, a role that not only promises an annual wage range of $45,000 to $65,000 but also offers an array of enticing benefits. With group health insurance, paid vacations, a robust 401(k) plan featuring a 10% company match, and access to exclusive online courses, we provide the tools you need for success in the HVAC world. Join us and experience a fulfilling career with a host of incredible perks!
WORK SCHEDULE & LOCATION
Position type: Full-Time
Location: Green Bay, WI
Typical schedule: An average of 45 hours per week between 7:00 AM – 4:30 PM, Monday through Friday. Some overtime and Saturday work is sometimes needed as well as extra hours during peak weather conditions.
YOUR TYPICAL DAY-TO-DAY
Each work day, you step into the role of HVAC Dispatcher and Service Supervisor at Wesley Heating & Cooling, where your mission is to deliver top-tier service. You are the conductor, ensuring each technician is precisely where they should be. Your day is a rewarding whirlwind, dispatching technicians with precision, optimizing service calls, and providing exceptional service to our clients. Your organizational talents shine as you manage schedules, monitor progress, and maintain pristine inventory.
But it's not just logistics; it's about crafting a seamless client experience. As their first point of contact, you offer unparalleled service and professionalism. Behind the scenes, you collaborate with leadership to keep us at the HVAC industry's forefront. Every day brings new challenges, and your ability to orchestrate excellence keeps the HVAC machinery running smoothly.
REQUIREMENTS
2+ years of progressive responsibility in a service department in a related industry.
2+ years of field experience as a service technician.
2+ years of college or technical education; comparable experience will be considered.
Proficiency in common office applications such as Microsoft Word and Excel.
Experience with one or more dispatch systems.
ABOUT THE COMPANY
Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution!
WE WANT TO HEAR FROM YOU!
Are you prepared to embrace the role of HVAC Dispatcher and Service Supervisor and shine in the HVAC spotlight? Applying is a straightforward process that takes just 3 minutes. Just complete our initial application to get started! Your next chapter in the HVAC industry awaits, and we're excited to have you join us!
Operations Supervisor
Service Supervisor Job 37 miles from Suamico
* Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
* Compile production and service records and measure conformance to standards
* Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
* Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
* Set up appointment freight deliveries
* Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
* Maintain excellent communication with external and internal customers
* Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
* In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
* Ensure that Service Center premises are protected and maintained
* Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
* Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Assist with the facilitation of information meetings with Service Center team members
* Effectively handle special assignments as directed
Qualifications
* Knowledge of the LTL/ Transportation Industry
* Has managed Drivers and Dockworkers
* Knowledge of the surrounding geographical area to the Service Center
* Legally eligible to work in the United States
* Must be at least 18 years of age
* Fluent in English
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Regional Supervisor
Service Supervisor Job 8 miles from Suamico
We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified Regional Supervisors…
…Are Set-Up to Be Successful, Long-Term:
We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant.
…Are Offered Competitive Compensation:
* Base Pay: Certified Regional Supervisors' base pay starts at $60K per year.
* Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives.
* Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week!
* Year-End Bonuses: We award bonuses based on profit realized at year-end.
* Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
* Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
* Several Other Merit-Based Bonuses!
…Are Eligible for a NUMBER of Benefits:
* Health Benefits (health, dental, and vision)*
* 401k and 401K matching*
* Short- and Long-Term Disability*
* Flexible Spending Account*
* Life Insurance*
* Paid time off*
* Paid training
* Eligibility requirements
…Are Eligible for Other Company Perks, Programs, and Advancement:
* Use of Company Automobile (clean driving record permitting)
* Use of Company Phone
* Use of Company Laptop
* Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart!
* Scholarship Opportunities (up to $3,000 per employee per year)
* Flexible Schedules
* Employee Assistance Program
* Employee Discounts
* Annual Apparel Gifts
* Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
* Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams.
* Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized.
* Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals.
* Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.
* Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success.
* Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well.
* Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches.
* Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area.
* Ensures compliance with applicable laws within district, including Federal, State, and local labor laws.
This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends.
Key Competencies:
* FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED.
* Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics.
* Organization and effective follow-up with teams is essential for success.
* Produces professional and clear, concise communication (both written and spoken).
* Demonstrates honesty, integrity, clean image, and a positive influence.
* Identify, attract, recruit, and retain individuals with leadership and managerial talent.
* Exercises good time-management and problem-solving.
* All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Supervisor, Patient Financial Services
Service Supervisor Job 37 miles from Suamico
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Supervisor, Patient Financial Services is responsible for assisting team members with problematic accounts and questions regarding processes to ensure team member development and department goals are met. Manages the daily work-flow of the department, monitors progress to identify trending issues, drives process improvement, and develops training to advance team member skill set. Oversees progress on the floor throughout the day and makes necessary adjustments to ensure goals and quality standards are met.
Job Description:
KEY ACCOUNTABILITIES:
1. Monitors daily workflow to ensure department quality and financial goals are met. Coordinates staffing adjustments when necessary.
2. Works with team members and leaders to remove barriers, answer questions, and drive process improvement. Resolves patient and workflow escalations to ensure customer service, quality, and compliance standards are met.
3. Evaluates team members to ensure they meet departmental productivity and quality standards. Implements appropriate intervention when team member does not meet standards.
4. Leads huddles to efficiently communicate new or evolving training focuses, encourage team, communicate goals and status, and drive team development. .
5. Monitors accuracy of timecards and daily schedules to ensure appropriate coverage for departmental responsibilities.
6. Consistently reviews outstanding daily work including high dollar accounts and unapplied payments to ensure quality and timely resolution.
7. Identifies trending workflow and patient relations issues, and works with leaders and vendors to create process improvements that address those issues.
8. Plans, designs, and develops training materials to support onboarding and training of current and new team members.
9. Assumes job duties of the manager in their absence.
10. Performs other miscellaneous duties that may include collecting data and preparing reports, maintaining paper and computer files relative to the area, and participating in team member meetings, support activities, inservices, and retreats to nurture personal and professional growth.
QUALIFICATIONS:
* High school diploma or GED
* Five years of experience working in a physician or hospital business office setting
* Experience leading groups as either an informal or formal leader
PHYSICAL DEMANDS:
* Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
* Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
* Use of computers throughout the work day
* Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
* Normally works in climate controlled office environment
* Frequent sitting with movement throughout office space
Scheduled Weekly Hours:
40
Scheduled FTE:
1
Location:
CIN 3 Neenah Center - Appleton,Wisconsin
Overtime Exempt:
Yes
SERVICES SUPERVISOR II
Service Supervisor Job 5 miles from Suamico
Introduction GRADE 11 MDH, Clifton T. Perkins Hospital Center, Jessup, MD Main Purpose of Job This position will coordinate plans for storage, protection and issue of expendable and non-expendable medical and office supplies and equipment in accordance with all applicable guidelines. job duties also include maintaining adequate storeroom supply levels for the Service Specialists that process requisitions within Clifton T. Perkins Hospital Center.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of supervisory experience in general services functions, office administration activities or in the receiving, storing, issuance, purchase or requisition of equipment, materials, and parts and supplies. Notes: 1. Candidates may substitute additional experience in general services functions, office administration activities or in the receiving, storing, issuance, purchase or requisition of equipment, materials, and parts and supplies on a year-for-year basis for the required education. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in logistics specialist classifications or administrative support specialty codes in the logistics field of work, on a year-for-year basis for the required experience.
SELECTION PROCESS
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to ************. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at ************. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at ************ or *****************************. Appropriate accommodations for individuals with disabilities are available upon request by calling: ************ or MD TTY Relay Service **************. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
Food Service - Team Lead
Service Supervisor Job 8 miles from Suamico
* 11-Oct-2024 to 19-Dec-2024 (CST) * Residential - Kitchen * 3430 Spirit Way, Green Bay, WI, United States * Full Time * *Family Services has a competitive benefit package including: Medical, Dental, Vision, Vacation, PTO, Sabbatical, Retirement Plan with company contribution and match, Flexible Spending, Short-Term Disability, and Long-Term Disability. Also, working for Family Services means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here: ******************************************************************
Email Me This Job Our Residential Program is recruiting a Food Service Team Lead for our live-in program for children and adolescents. The Food Services Team prepares three meals and two snacks for approximately 20 people each day.
This position is responsible for:
* Overall function of the kitchen in conjunction with Program Leadership
* Cooking & serving meals
* Monitoring and ensuring compliance with food safety and sanitation standards
* Ordering and maintaining an inventory of food & kitchen products following an established budget
* Menu planning
Qualified candidates will possess a high school diploma/GED and 1 year of experience in a food service field including cooking & meal planning. Completion of ServSafe Food Manager Certification must be achieved within three months of hire. Preferred candidates will have an Associate's degree in Culinary Arts and 3 years of experience in a food service field cooking and meal planning.
Family Services is a non-profit organization that protects, heals, and cares for children and families throughout Northeast Wisconsin. Family Services is strongly committed to protecting children and vulnerable individuals from abuse and exploitation. When traumatic situations occur, our staff is there to assist the individual or family with their journey of healing and recovery. Family Services cares for individuals who are isolated, abandoned or just need help developing the skills to live successfully.
Become part of a dynamic multi-disciplinary team committed to developing positive connections with kids and families while instilling hope for family reunification and success. Excellent communication and collaboration skills are required. Family Services offers an excellent salary and comprehensive benefit package.
Human Services Supervisor-Child Support
Service Supervisor Job 30 miles from Suamico
Outagamie County Core Values
Invested in Serving
Better Together
Create Progress
Support Through Compassion
We are seeking a Human Services Supervisor - Child Support to lead daily operations, support staff, and ensure compliance with state and federal regulations. This role involves shaping policies, analyzing data, and maintaining confidentiality standards, including safeguarding Federal Tax Information (FTI). Qualified candidates will have a bachelor's degree, 3+ years in child support services, and proven supervisory experience.
Reporting to the Division Manager - Economic Support/Child Support, the Human Services Supervisor - Child Support, supervises the day to day activities of assigned staff; assists in administering and amending policies, procedures, and workflows to meet state and federal rules, regulations and mandates that govern the Child Support Program; serves as a key member of the Child Support leadership team; ensures exemplary customer service.
Hours: Monday - Friday, 8 am - 4:30 pm and this position is eligible for comp time.
Location:
Outagamie County Government Center
DHHS Child Support
320 S Walnut St in Appleton, WI 54911
Benefits:
This position is eligible for a comprehensive benefits package!
********************************************************************
Key Responsibilities
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Leads, motivates, mentors, evaluates and manages the child support team to drive high performance, good morale and cooperative work relationships.
Recruits and trains personnel and ensures new hires are connected to the team.
Navigates child support specific computer programs and other county, state and related software necessary to initiate, review, document and monitor Child Support case activity.
Coordinates activities with various County, State and Federal agencies and other Countries, by following the Uniform Interstate Family Support Act (UIFSA) and the Hague Convention guidelines to effectively enforce child support orders.
Liaison between the Child Support Agency, other county departments, divisions, and the public.
Monitors expenses and revenues to assist in budget preparation.
Provides case consultation and policy interpretation, develops forms and procedures to help streamline workload and meet program requirements.
Maintains a high level of customer service including daily oversight of the Child Support Call Center.
Collects, analyzes, and presents data in a clear and concise manner.
Maintains confidentiality of sensitive and/or personal information. Establishes and upholds minimum protection standards to safeguard Federal Tax Information (FTI) from unauthorized disclosure.
Education/Certifications/Experience Requirements
Bachelor's degree in Sociology, Social Work, Law, Business or Public Administration, or related field.
Minimum of three years of experience in a child support agency.
Three to five years supervisory and public relations experience.
Or any combination of education and experience that provides equivalent knowledge, skills and abilities.
Required or Preferred Skills
Ability to exercise sound judgement and make decisions in accordance to policy.
Knowledge of management and supervisory principles and practices.
Ability to supervise, assign, and review the work of others in a timely manner.
Ability to work with a diverse population with cultural competence.
Ability to analyze work problems and empower staff to solve them.
Ability to make recommendations and decisions regarding the recruitment, hiring, onboarding, training, performance evaluation, coaching, development, discipline, and discharge of employees, as well as fostering a supportive high performing work environment.
Ability to demonstrate strong term leadership skills, exemplary customer service abilities, effective communication skills and excellent organizational skills including time management, and prioritization of multiple demands.
Ability to add, subtract, multiply, divide, and calculate decimals and percentages.
Ability to communicate effectively with Human Services and other County personnel, State Child Support and other personnel, law enforcement personnel, media representatives, sales representatives, MIS and agency personnel, clients and others verbally and in writing.
Ability to prepare a variety of documents including letters and other correspondence, case reviews, reports, and performance evaluations.
Knowledge of and ability to use modern office practices, procedures, and equipment.
Skill in operation of computers and software programs utilized by the agency.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ********************************************************************/employee-benefits-information
Outagamie County Diversity Statement:
Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Community Center Supervisor
Service Supervisor Job 8 miles from Suamico
Community Center Supervisor - Green Bay, WI - Village of Ashwaubenon Jobs Community Center Supervisor - Green Bay, WI Toggle navigation Community Center Supervisor Jobs Login 27-Mar-2019 to 01-Jun-2019 (AKST) Green Bay, WI, USA $10. 99-$11. 99 Hourly Part Time None Email Me Similar Jobs Email Me This Job The Ashwaubenon Parks, Recreation & Forestry Department is seeking qualified applicants for the position of Community Center Supervisor.
The Ashwaubenon Community Center is a newly built facility nestled within Klipstine Park.
The facility features several rooms ranging in size and amenities.
This position is responsible for the supervision of the Community Center during non-business hour rentals.
This position requires the ability to work independently and work well with the general public in a pleasant, professional and caring manner.
Qualified applicants must be at least 18 years of age.
Full Job Description Village of Ashwaubenon ********************
isolvedhire.
com Education status Education status In School Graduated Never Attended Partially completed You must select an education status answer.
Operations Supervisor
Service Supervisor Job 28 miles from Suamico
(The primary function/purpose of this job.) The Operations Supervisor leads, schedules, trains and dispatches drivers to complete fuel delivery to customers in a safe and efficient manner while maintaining customer satisfaction. ESSENTIAL FUNCTIONS: (The major task areas required of the incumbents to successfully perform in this job.)
+ Coordinate daily scheduling of driver routes, confirming customer requirements and maximizing efficiency.
+ Work with sales force to schedule new account routes.
+ Dispatch drivers to cover specific delivery routes.
+ Create district reports
+ Conduct training sessions for truck drivers including customer service, driving, handheld equipment and safety training. Conducts driver observations.
+ Drives truck safely obeying all traffic laws.
+ Comply with all safety aspects of performing delivery of fuel and loading of tankers following all procedures, processes, and safety procedures including wearing protective clothing and cleaning up any spills.
+ Deliver fuel to customers ensuring all customer requirements are met including meeting delivery time windows, proper fuel is delivered, any spills are cleaned up, and all fuel caps are replaced and proper paperwork is completed and given to customer.
+ Load truck with fuel maintaining loading cards at all required loading racks, following procedures outlined by the rack personnel and keep track of gallons on the truck at all time to ensure proper loading while at the rack.
+ Schedule all truck maintenance and work with vendors to obtain best price.
+ Maintain positive friendly working relationships with all customers, meeting delivery window time
+ Fill in for Manager - District Operations during vacations and absences.
+ Carries out supervisory duties in accordance with company policies and applicable employment laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS: (Minimum requirements to competently perform the key responsibilities of this job in terms of educational background, work experience, licenses/certifications or other knowledge, skills, and abilities.)
+ Requires successful completion of 4-years of high school, or equivalent, plus some additional specialized training.
+ Requires 1 to 3 years of experience in a similar position
+ Requires strong teamwork and flexibility to accomplish goals and department deadlines.
+ Requires strong leadership abilities to inspire and coach employees to accomplish deliveries.
+ Requires strong customer orientation in interacting with and resolving issues in a timely, professional and positive manner.
+ Requires physical ability to perform all primary job duties.
+ Requires a Commercial Driver's License
+ Requires Hazmat and tanker endorsements.
Operations Supervisor
Service Supervisor Job 28 miles from Suamico
(The primary function/purpose of this job.)
The Operations Supervisor leads, schedules, trains and dispatches drivers to complete fuel delivery to customers in a safe and efficient manner while maintaining customer satisfaction.
ESSENTIAL FUNCTIONS:
(The major task areas required of the incumbents to successfully perform in this job.)
Coordinate daily scheduling of driver routes, confirming customer requirements and maximizing efficiency.
Work with sales force to schedule new account routes.
Dispatch drivers to cover specific delivery routes.
Create district reports
Conduct training sessions for truck drivers including customer service, driving, handheld equipment and safety training. Conducts driver observations.
Drives truck safely obeying all traffic laws.
Comply with all safety aspects of performing delivery of fuel and loading of tankers following all procedures, processes, and safety procedures including wearing protective clothing and cleaning up any spills.
Deliver fuel to customers ensuring all customer requirements are met including meeting delivery time windows, proper fuel is delivered, any spills are cleaned up, and all fuel caps are replaced and proper paperwork is completed and given to customer.
Load truck with fuel maintaining loading cards at all required loading racks, following procedures outlined by the rack personnel and keep track of gallons on the truck at all time to ensure proper loading while at the rack.
Schedule all truck maintenance and work with vendors to obtain best price.
Maintain positive friendly working relationships with all customers, meeting delivery window time
Fill in for Manager - District Operations during vacations and absences.
Carries out supervisory duties in accordance with company policies and applicable employment laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
(Minimum requirements to competently perform the key responsibilities of this job in terms of educational background, work experience, licenses/certifications or other knowledge, skills, and abilities.)
Requires successful completion of 4-years of high school, or equivalent, plus some additional specialized training.
Requires 1 to 3 years of experience in a similar position
Requires strong teamwork and flexibility to accomplish goals and department deadlines.
Requires strong leadership abilities to inspire and coach employees to accomplish deliveries.
Requires strong customer orientation in interacting with and resolving issues in a timely, professional and positive manner.
Requires physical ability to perform all primary job duties.
Requires a Commercial Driver's License
Requires Hazmat and tanker endorsements.
Operations Supervisor
Service Supervisor Job 37 miles from Suamico
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
Compile production and service records and measure conformance to standards
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
Set up appointment freight deliveries
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
Maintain excellent communication with external and internal customers
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
Ensure that Service Center premises are protected and maintained
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
Assist with the facilitation of information meetings with Service Center team members
Effectively handle special assignments as directed
Qualifications
Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Direct Support Supervisor
Service Supervisor Job 49 miles from Suamico
Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?
MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.
Overview
Experience Matters. Our pay rates increase based on your years of experience. Learn your value at Homes for Independent Living, a MyPath Company.
Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Direct Support Supervisor (DSS) to join our team. A DSS provides supervision for the direct care support team members.
As a
Direct Support Supervisor
, you will:
Supervise caregiver staff along with training, coaching and mentoring your team. Provide supervision of personnel and client care, enhance the overall health, safety, and welfare of the clients and programming.
Assist client with activities of daily living including physical assistance and personal cares.
Redirect challenging behaviors - Promote independence and quality of life.
Assist with the cooking, cleaning in the home.
All other duties as assigned.
Benefits:
Competitive wages based on program and client needs
Referral Bonus Program - $2,000 Bonus per positive referral
Health, Dental, Vision, 401k, Life Insurance, Paid Time off, Company Stock
Access up to 50% of your earned money before pay day comes
Tuition Reimbursement and Loan Pay-down Programs
Qualifications:
Minimum of 18 years of age
Reliable transportation to and from programs and training classes
Communication & Problem-Solving skills
Successful completion of a caregiver background check, TB test and Health Screen
Valid Driver's License with 3 years of acceptable driving record, required
Additional Information
MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.
Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.
Our Culture
At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:
Passion
Accountability
Teamwork
Openness
Continuous Learning and Innovation
As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!
Service Center Manager
Service Supervisor Job 49 miles from Suamico
Geared for the Driven
At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
Responsible for inventory, labor management and financial performance of the service center
Mentor, lead and train the team to optimize their development
Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership
Build trust and win repeat, loyal customers
How you'll succeed
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Reliable transportation to and from work
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
2 years managerial/supervisory experience in the quick lube/automotive business is required
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
Paid biweekly
Company provided uniforms and tools
We promote from within- a commitment we are passionate about
No late evenings
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email
****************************
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Regional Supervisor
Service Supervisor Job 41 miles from Suamico
We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified Regional Supervisors…
…Are Set-Up to Be Successful, Long-Term:
We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant.
…Are Offered Competitive Compensation:
* Base Pay: Certified Regional Supervisors' base pay starts at $60K per year.
* Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives.
* Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week!
* Year-End Bonuses: We award bonuses based on profit realized at year-end.
* Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
* Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
* Several Other Merit-Based Bonuses!
…Are Eligible for a NUMBER of Benefits:
* Health Benefits (health, dental, and vision)*
* 401k and 401K matching*
* Short- and Long-Term Disability*
* Flexible Spending Account*
* Life Insurance*
* Paid time off*
* Paid training
* Eligibility requirements
…Are Eligible for Other Company Perks, Programs, and Advancement:
* Use of Company Automobile (clean driving record permitting)
* Use of Company Phone
* Use of Company Laptop
* Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart!
* Scholarship Opportunities (up to $3,000 per employee per year)
* Flexible Schedules
* Employee Assistance Program
* Employee Discounts
* Annual Apparel Gifts
* Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
* Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams.
* Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized.
* Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals.
* Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.
* Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success.
* Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well.
* Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches.
* Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area.
* Ensures compliance with applicable laws within district, including Federal, State, and local labor laws.
This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends.
Key Competencies:
* FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED.
* Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics.
* Organization and effective follow-up with teams is essential for success.
* Produces professional and clear, concise communication (both written and spoken).
* Demonstrates honesty, integrity, clean image, and a positive influence.
* Identify, attract, recruit, and retain individuals with leadership and managerial talent.
* Exercises good time-management and problem-solving.
* All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.