Route Service Manager - UniFirst
Service supervisor job in Medley, FL
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyDirector Critical Care Services - PICU
Service supervisor job in Miami, FL
Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.
Job Specific Duties
Responsible and accountable for all nursing functions within area(s) of oversight.
Continually seeks, analyzes, and enhances the quality of patient care and services to ensure high quality integrated care. Ensures care-delivery processes are at the cutting edge of clinical quality and safety; supports safety culture initiatives; ensures high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
Leads and directs process improvement initiatives and other safety programs; ensures applications and concepts are standardized and reliable processes and sustained in the department. Supports process improvement and incorporates science principles into quality/process improvement activities while working with leadership ensuring application of evidenced based practice in the departments.
Communicates timely and effectively to ensure nursing leadership team is well informed concerning hospital plans, opportunities, and business results. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction.
Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Collaborates with nursing, medical staff, various administrative staff, and leaders in planning for and providing quality and consistent patient care services based on best practice and ensuring patient and family centered principles and decision-making. Facilitates communication and cooperation across departments to ensure the standardization and continuum of care.
Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Guides establishment of standards, provides training, and enforces compliance with departmental customer service and employee engagement programs and initiatives.
Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.
Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines.
Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets.
Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention.
Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification.
Qualifications
Minimum Job Requirements
Bachelor's Degree in Science in Nursing (BSN)
CPR - American Heart Association BLS - maintain active and in good standing throughout employment
Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
3-5 years of managerial experience in an acute care environment
2-4 years of pediatric experience
Clinical and management experience in clinical areas of oversight
Knowledge, Skills, and Abilities
Master's Degree - MSN, MHA, or MBA preferred
NE-BC or NEA-BC preferred.
Certification after two years is preferred.
Ability to communicate effectively both verbal and written when representing the Nursing department.
Analytical and fiscal abilities in order to administer complex budgets and short/long range goals.
Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
Actively seeks out self-development and education opportunities.
Electrical Service Manager
Service supervisor job in Boca Raton, FL
Service Manager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
Service Manager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
Plumbing Service Manager
Service supervisor job in Miami, FL
We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems.
Primary Responsibilities
Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops.
Oversee inventory management, including vehicles, parts, tools, and service equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program.
Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred).
Experience
10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity.
Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business.
Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of plumbing and mechanical systems, piping materials, and related components.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Work Location: In person
HVAC/R Commercial Service Manager
Service supervisor job in Miami, FL
About the Company
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
About the Role
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
Responsibilities
Overseeing the daily activities of the service department.
Managing service technicians.
Ensuring a high standard of customer satisfaction.
Coordinating service schedules.
Driving both operational and financial performance within the department.
Serving as a crucial link between customers, technicians, and company leadership.
Performing service calls as needed.
Managing technicians as they are hired and join the team.
Qualifications
High school diploma or GED required.
Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Required Skills
Bilingual English/Spanish (read, write, and speak).
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification.
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
Preferred Skills
Experience in managing a team in a commercial HVAC/R environment.
Knowledge of safety and compliance regulations.
Pay range and compensation package
Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Equal Opportunity Statement
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
Call Center Supervisor
Service supervisor job in Fort Lauderdale, FL
Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word “strive” lightly. It embodies what we value.
Qualifications:
Proven track record of ALL of the following:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Empathetic and active listening
Excellent communication skills: concision and clarity
Passion for coaching, providing feedback and developing talent
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent
2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
Thrives in a fast-paced environment with changing priorities and goals
Able to commute to our office in Ft. Lauderdale
Responsibilities:
Model Inktel's
Passion for People
in every interaction.
Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
Implement strategies to keep attrition low.
Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
Drive a culture of accountability, continuous improvement, and personal excellence.
Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
EUC Desktop / Field Services Support
Service supervisor job in Opa-locka, FL
Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Roles & Responsibilities
* Must have a good experience in Image Management
* Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
* Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
* Strong knowledge of Windows10 (client) operating systems.
* Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
* Experience with managing iOS, Windows & Android devices in a Global environment.
Process knowledge on ITIL
Base Salary Range: $90,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Supervisor, Patient Services
Service supervisor job in Boca Raton, FL
ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
* Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews.
* Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends.
* Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned.
* Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks
* Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes individual and team performance through communication.
* Maintains operational consistency and quickly identifies and resolves trouble spots.
* Strives to make meaningful and challenging contributions to the betterment of the Patient Services department.
* Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative.
* Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members.
* Effectively make sound decisions and manage diverse personalities with skill.
* Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems
Skills & Requirements:
* Bachelor's Degree preferred.
* 4+ years of previous healthcare, customer service, and call center supervisory experience.
* Strong critical thinking, analytical, and problem-solving skills.
* Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs).
* Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations.
* Proven ability to work effectively within a team to create a positive work environment.
* A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment.
* Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint.
* High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems.
* Excellent communication (Verbal/Written) and interpersonal skills
#LI-LM1
#REMOTE
Auto-ApplyCenter Supervisor
Service supervisor job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members.
Essential Duties & Responsibilities:
Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists
Proactively monitoring the optimization of patient flows and cycle time
Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable
Contribute to development or enhancement or operational and recovery procedures, policies, and tools
Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training
Provides feedback coaching and training to team members
Maintain daily/monthly employee schedules
Reconcile of daily revenue cycle patient collection, document, and maintain journal entries
Effectively manage multiple projects and tasks
Assist in the continual development of RAYUS' systems and processes
Attends administrative meetings and participates in committees as requested
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations
Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply
Uphold the RAYUS Values
Customer Service Team Supervisor - Boynton Beach, Florida
Service supervisor job in Boynton Beach, FL
We have an exciting opportunity to join our team as a Customer Service Team Supervisor - Florida. Coordinate all aspects of charge submission, coding review, accounts receivable, authorizations, or customer service and assigned work queues. Provide financial and/or operational analyses and reports, and audit current procedures to monitor and improve efficiency of operations. Review and advise physicians and staff with regard to local and national coding and reimbursement policies. Work with patients and guarantors to clarify financial responsibilities.
Job Responsibilities:
Perform other duties as needed.
Manage a team responsible for performing important revenue cycle functions. Monitor reports and work queues, ensuring charge submission and accounts receivable follow-up is occurring on a timely basis.
Identify issues and suggest improvements and available tools to physicians and admin support staff to address issues. Escalate issues as needed to practice and FGP Leadership.
Interact with vendors as it relates to billing and collections.
Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely. Act as a resource to front end practice staff to identify gaps in clearance processes.
Review and respond to practice, physician, and patient inquiries following CBO guidelines.
Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies. Educate physicians, staff, and management on new policies and changes to existing policies.
Collaborate with coders to understand CPT and ICD-10 manuals, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures.
Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality.
Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services. Meet CBO quality and productivity targets.
Review practice Action Plans and/or reports on a timely basis. Analyze issues to identify trends in denial rates to focus improvement initiatives on, and charges that requires action.
May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information.
Take initiative to teach and share new information and provide constructive feedback; Communicate delays and workqueue issues to management daily.
Work with practice operations to implement changes to improve revenue where necessary.
Ensure timely and accurate collection, preparation, and verification of billing information submitted to the outsourced billing service. Review billing collection and denial reports from the vendor and identify trends and recommend changes on how to improve issues.
Serve as a liaison to the outside billing for questions, data request, and other inquiries. Review charge encounter forms for complete CPT code, ICD-10 code, and other required billing information on a daily basis.
Compare coding to notes/documentation and communicate with providers to clarify errors.
Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
Identify denial trends and train staff accordingly to avoid in the future, emphasizing improvement of accurate charge capture. Develop supporting training documentation as needed with FGP management.
Meet or exceed the accountabilities of the Billing Coordinator I and II, and serve as a role model and resource to entry-level team members.
May assist with leading and coordinating all aspects of charge submission and accounts receivable in defined FGP(s) for other Billing Coordinators.
Demonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. Provide feedback and contribute to employee performance reviews.
Lead and collaborate with practice personnel and administration to implement change to practice operations where necessary.
Serve as primary resource to physicians, staff, and management regarding local and national coding and reimbursement policies.
Delegate, coordinate, and evaluate the charge submission and/or accounts receivable work of Billing Representatives or Billing coordinators in multiple groups. Communicate responsibilities and expected performance to staff.
Determine and establish the explanation to complex claims, issues, and questions not covered by specific instructions or common practice.
Review outstanding accounts receivable to maintain minimal level of open accounts.
Compile statistical data as requested and reports data monthly to appropriate parties. Prepare reports and analyses to assist in identification of cash flow variances, physician referral patterns, physician volume, and any other issues identified by Management.
Meet or exceed internal standards for accuracy and timeliness in charge documentation preparation and submission.
Directly supervise billing employees, establish priorities, assign work, and follow up to ensure assignments are complete. Select, orient, and evaluate staff. Provide initial and ongoing guidance. Resolve employee issues and address procedure and performance related issues.
Train staff and clearly explain proper work procedures and methods and office policy.
Minimum Qualifications:
To qualify you must have a Associates' degree with 1-3 years or a H.S. Diploma with 3 years work experience preferably in a Call Center or Medical billing/Healthcare setting . At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office. Ability to handle multiple tasks at once; good communication, interpersonal, and computer skills. Arrive on time for work and meetings. Ability to develop and maintain effective working relationships with staff and patients.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal."
Regional Supervisor (Public Service Administrator, Opt. 8H)
Service supervisor job in Westchester, FL
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Office: Health Protection
Division: Environmental Health
Posting ID: 53-26-0109/ 52295
Skill Option: Special License - Environmental Health Practitioner
Salary: Anticipated Starting Salary $7,345/month; Full Range $7,345-$10,734 /month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Public Health is seeking a highly motivated individual to serve as the Regional Supervisor responsible for managing all division programs, including dairy, food, tanning and local health department support for the Cook County Region. Oversees the food sanitation and dairy regulatory programs for the Region designed to assure a human food supply which is safe, wholesome, unadulterated and properly labeled.
Benefits Statement
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
Competitive Group Insurance benefits including health, life, dental and vision plans.
Pension plan through the State Employees Retirement System
Deferred Compensation Program - voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
10-25 days of paid vacation time annually (10 days for first year of state employment)
12 paid sick days annually which carryover year to year
3 paid personal business days per calendar year (pro-rated dependent on start date)
13-14 paid holidays per year
12 weeks of paid parental leave
Employee Assistance Program and/or mental health resources
These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: *********************************************************
Essential Functions
As the Cook County Regional Supervisor, directs, plans, evaluates and implements all Division programs (dairy, food, tanning and local health department support).
Serves as working supervisor.
Directs a program of training for local health department food inspectors.
Plans, directs and implements a program designed to provide technical assistance to establishment operators.
Directs and participates in food-borne illness epidemiological investigations.
As the Division regional supervisor, maintains liaison with the Regional Health Officer, regional staff and Central Office staff.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with a minimum of 30 semester hours in the physical and/or biological sciences.
Requires three (3) years of administrative experience in the food or dairy industry and /or food or dairy regulatory field.
Requires professional certification as a Licensed Environmental Health Practitioner (LEHP).
Preferred Qualifications
One (1) year experience overseeing, directing and implementing the statewide retail food sanitation program.
One (1) year experience directing a training program for food inspectors.
One (1) year experience performing food establishment inspection standardization activities.
One (1) year experience providing technical assistance to food establishment operators.
One (1) year experience directing and participating in food-borne illness epidemiological investigations.
One (1) year experience supervising employees, including experience in hiring, performance improvement, and performance evaluations.
Conditions of Employment
Requires ability to travel in the performance of duties.
Requires appropriate, valid Driver's license.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.
Work Hours: Monday- Friday 8:30am to 5:00pm
Headquarter Location: 3 Westbrook Corporate Center, Westchester IL 60154
Work County: Cook
Agency Contact: ****************************
Posting Group: Leadership & Management
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
APPLICATION INSTRUCTIONS:
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
Easy ApplyService Center Supervisor
Service supervisor job in Lauderhill, FL
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.
Exterminating experience not needed but sales experience preferred! Ready to take the next step in your career? Apply in minutes from your mobile phone!
Pay: $60k-$65k
Responsibilities
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a Service Supervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customer service skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Qualifications
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a Service Supervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customer service skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Service Supervisor
Service supervisor job in West Palm Beach, FL
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn.
**Position Summary:**
Responsible for planning, implementing, and managing the activities of the Commercial Service workforce.
**Duties and Responsibilities:**
+ Responsible for planning, implementing, and managing the activities of the Commercial Service workforce.
+ Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs.
+ Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential.
+ Supervises all indirect cost and expense below budget levels.
+ Accomplishes all commercial Service work within client and company agreed parameters.
+ Provides timely and adequate sales support to ensure service field technicians are fully productive.
+ Responsible for preparing proposals for potential clients.
+ Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks.
+ Direct coordinate activities of work force to generate sales at or above company standards.
+ Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner.
+ Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results.
+ Authorize all expenditures handled directly by the department in adherence to company policy.
+ May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels.
+ Other duties as assigned.
**_Qualifications - External_**
**Education/Certification:**
+ 4 year degree required. Master's Degree preferred.
**Experience:**
+ 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing.
**Skills/Requirements:**
+ Knowledge and experience in organizational effectiveness and operations management.
+ Knowledge of financial and accounting principles and practices.
+ Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills.
+ Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills.
+ Must demonstrate ability to work with and influence peers and management.
+ Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72).
+ Available for travel, which may include nights and weekends to accommodate customer's schedule.
+ Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Service Supervisor
Service supervisor job in Lake Worth, FL
Full-time Description
The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level.
RESPONSIBILITIES:
Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.
Establish and manage a team of qualified and trained Teammates
Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director
Maintain a safe working environment and educate Teammates on practicing safe procedures
Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards
Report liability hazards found in the community to Property Director and or, Regional Director
Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc.
Respond to all service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service
Responsible for service follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming vacant
Conduct all work in compliance of OSHA and Equal Housing Opportunity
Monitor storing of equipment, supplies, and tools in a secure area
Delegate+ inventory of supplies and tools
Manage budget for equipment and supplies for maintenance and order supplies from vendors
Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's procedures and standards
Make recommendations and modifications regarding property performance, business needs, etc.
Any other tasks assigned or directed
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget
Attend all required Crown Residential maintenance trainings
Ability to effectively work in a team setting and collaborate with administrative staff
Possess and practice exceptional safety skills while on the job.
Be highly motivated and have a positive attitude
Valid Driver's License and reliable transportation
Ability to prioritize multiple tasks, follow-up, and follow through
Ability to provide coverage on a rotating basis for property on an on-call basis as needed
Awareness of working long hours outdoors and in the elements
Professional appearance and demeanor
Have a thorough knowledge of safety and the proper operation of all tools and equipment.
Ability to effectively manage and lead a team of Service Teammates
Have excellent customer service skills when talking to residents about service needs.
Hands on working knowledge of typical apartment maintenance
Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely
Consistent, regular and in person attendance during assigned hours at the workplace are required
Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
Requirements
EDUCATION, EXPERIENCE, CERTIFICATION:
Required:
High school diploma or equivalent
EPA Section 608 HVAC Type I
Preferred:
Bachelor or Teammates degree
Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
CFC/EPA, CPO certifications
North American Technician Excellence (NATE)
Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
Central Support Services Supervisor, Jackson Memorial Hospital, Full Time, Nights (Weekend)
Service supervisor job in Miami, FL
* Must have Sterile Processing and supervisory experience AND a valid Sterile Processing Technician Certification by CBSPD or IAHCSMM* Department: Central Support Services (Sterilization) Shift Details: FT, Nights (Thursday-Sunday/9p-7:30a)
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary
The Central Support Services Supervisor is responsible for maintaining a high degree of service in the Sterile Processing unit, operating efficiency, recognizing and assisting in developing solutions to a variety of management and operating problems within the CSS. The CSS Supervisor is expected to exercise considerable independent judgment in meeting routine problems and to contribute substantially to the development of program modifications. This role performs all supervisory duties, including training, orienting, scheduling, conducting performance appraisals and disciplinary actions. The incumbent will have a significant role in the administration or preparation of the departments or the organization's budget.
Responsibilities
* Supervises and coordinates the daily activities of Sterile Processing or Central Sterile Supply unit.
* Plans staff assignments for the shift based on Surgery and other procedure area volumes.
* Maintains up to date quality control on all sterilizers, washer disinfectant, cart washer, ultrasonic machines and scope washers.
* Monitors sterilization practices to ensure all standards are met.
* Keeps accurate records of all sterilizer loads.
* Utilizes knowledge of sterilization parameters and takes corrective action if parameters are not met.
* Ensures safe work practices for all employees.
* Monitors staff use of PPE in decontamination area.
* Promotes a safe environment.
* Takes appropriate action in emergency situations, and practices awareness and control of hazards which may endanger patients, visitors and employees.
* Ensures staff are in compliance with department and JHS policies, procedures and protocols.
* Assesses quality of services delivery to ensure department quality standards are met, turnaround time is efficient and OR needs are met.
* Provides performance feedback to employees, and when applicable, corrective action.
* Leads department employee engagement activities.
* Facilitates staff development programs including in-services on product usage and infection control.
* Uses the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and set assembly count sheets.
* Establishes internal inventory levels and maintains levels in accordance with set standards.
* Actively seeks ways to eliminate errors, reduce turnaround time, maintain work-flow and improve customer service.
* Assures budgetary compliance for departmental supply expenses including forms, clerical supplies and disposable attire used in decontamination procedures.
* Consistently conducts audits of inventory item usage to determine appropriate utilization in supply item and PAR levels.
* Coordinates the physical inventory activities of the department and assists all other departments with completion of physical inventory procedures.
* Provides emergency back-up coverage, when staff shortages occur in the department.
* Resolves all supply issues for all departments, on a daily basis.
Experience
* Generally requires 3 to 5 years of related experience. Supervisory experience is required.
Education
* High School diploma is required; Bachelor's degree in related field is strongly preferred.
Credentials
* Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM is required. Incumbents hired before November 20, 2019 must complete obtain the required certification by December 31, 2021.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Supervisor (Driving) - Miami World Center
Service supervisor job in Miami, FL
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function - Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day-to-day activities of the assigned locations.
Assist with management duties as assigned.
Courteously assist customers.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills and etc.
Substitute for any position, if necessary.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Complete other duties as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Customer Service - Maintains positive attitude. Responds to requests for service and assistance.
Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment - Exhibits sound and accurate judgment.
License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Security Operations Center (SOC) Supervisor
Service supervisor job in Boca Raton, FL
operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders.
Essential Functions Include:
• Quality Assurance -TheSupervisormust oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance.
• Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner.
• SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC.
• Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team.
• Seek Continuous Improvement - TheSupervisormust continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon.
• Personnel Issues - TheSupervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained.
• Procedural Updates - TheSupervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures.
• Sick Leave: TheSupervisormust make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained.
• Investigation and Follow-Up: TheSupervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents.
What You Will Work On
• Operational supervision of all Analysts providing services and deliverables
• Support Analysts with escalations
• Support the creation of market, neighborhood, city, and location risk assessments
• Assist in collecting and reviewing metrics and reporting requirements
• Coordination efforts, including but not limited to:
o Assisting in emergency response
o Tracking of critical equipment checks
o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders
• Perform quality assurance activities
What You Will Bring
• Bachelor's degree in a related field is required.
• Master's degree in a related field is preferred.
• 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments.
• Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management
• Must be well-versed in current technologies and open-source search methodologies
• Must be a competent user of Microsoft Suite and Google Suite
• Must be willing to sign an NDA and maintain strict confidentiality
• Must be able to communicate effectively, both verbally and in writing
• Ability to maintain a professional demeanor during stressful situations
• Must be able to quickly adapt and excel in dynamic situations
• Demonstrated organizational and time management skills
• Successful client management experience
• A demonstrated history of effective conflict resolution skills
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
• Ability to attend training events and mandatory meetings that fall outside normal work hours
• Ability to work 8 to 12-hour shifts both days and nights
Work Environment
With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include:
• Undergoing and meet company standards for background and reference checks, and drug tests if required
• Exposure to sensitive and confidential information
• Regular computer usage
• Ability to handle multiple tasks concurrently
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment
• Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling
• Must be flexible with the ability to work evenings, odd hours, and weekends with little notice
• Frequent sitting and/or standing Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Security Operations Center (SOC) Supervisor
Service supervisor job in Boca Raton, FL
operates on-site in Boca Raton, FL. This is not a Cybersecurity position.
Security Operations Center (SOC) Supervisor Location: Boca Raton, FL
Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing
MEDICAL ASSISTANT SUPERVISOR
Service supervisor job in Miami, FL
The Medical Assistant Services Supervisor has responsibility for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provide ongoing Quality Improvement monitoring and ensure safe patient care to the clinic patients and ensure office staff are competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager.
ESSENTIAL JOB RESPONSIBILITIES
Management/Leadership
Understand and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution.
Provide training, guidance and direction to staff, which ensures staff perform duties efficiently, timely, and knowledgeably.
Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment.
Coordinate and participate in staff meetings and educational activities.
Manage relationships with vendors, clearinghouses, payers, and ensuring ongoing successful relationships.
Oversee daily operations and ensure progress towards departmental goals.
Communicate updated policies and procedures to staff.
Ensures adequate staffing to support timely patient visits.
Maintain open and effective communication with all staff levels.
Post assignments and schedule for clinic.
Review and authorize payroll and time-off requests as needed.
Ensure established inventory standards for all supplies and equipment.
Resolve operational and personnel issues effectively.
Ensure a safe environment for patients and staff.
Respond to and resolve patient complaints.
Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance to CR policies.
Administrative
Oversee charges capture and accuracy, including HEDIS and UDS reporting.
Works closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission.
Address escalated questions from clients/patients, staff and insurance companies.
Oversee resolution of client/patient billing complaints and the client/patient statement process.
Evaluate client/patient financial status. and establish payment plans as needed.
Ensure payments are submitted via BRINKS daily.
Assist with collecting on delinquent accounts and monitor payment compliance.
Attend internal/external meetings as required.
Quality Assurance/Compliance
Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies.
Prepare for and participate in inspections as required by regulatory agencies.
Conduct Quality Assurance and record reviews for the medical program.
Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures.
Mediate disputes involving clients, patients, staff, and visitors.
Prepare credentialing and recredentialing for providers.
Support planning and implementation of performance improvement plans related to Joint Commission ACHA and HRSA standard.
Provide ongoing training to staff to ensure compliance with safety and quality care standards.
Culture of Service: 3 C's
Compassion
Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, and appropriate tone and body language
Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor).
Competency
Deliver services in accordance to established protocols and seek assistance when needed to ensure quality service.
Commitment
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed
Prioritize customers (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided
Safety
Practice and ensure proper hand washing per CDC guidelines.
Understand and fulfill assigned roles in emergency codes system and the Continuity of Operations Plan (COOP).
Other
Participate in health center developmental activities as requested.
Perform other duties and special projects as assigned.
JOB SPECIFICATIONS
Education:
Associate Degree in Nursing is required. Bachelor's degree in nursing or related field preferred.
Training and Experience:
Three (3) years of medical assistant experience in private practice
License and certifications:
LPN licensed.
Job Knowledge and Skills:
Proficiency in Microsoft Office (Outlook, Word, Access, Excel), Provide Enterprise, NextGen EMR.
Strong organizational, communication, and teamwork skills.
Effective problem-solving and decision-making abilities.
Ability to work with multicultural and diverse population.
Demonstrated understanding of clinical workflows, medical terminology, patient care protocols, and regulatory standards (e.g., Joint Commission, HRSA, HIPAA). Ability to support clinical staff in delivering safe, high-quality care.
Service Supervisor
Service supervisor job in Miami, FL
Full-time Description
The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level.
RESPONSIBILITIES:
Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.
Establish and manage a team of qualified and trained Teammates
Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director
Maintain a safe working environment and educate Teammates on practicing safe procedures
Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards
Report liability hazards found in the community to Property Director and or, Regional Director
Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc.
Respond to all service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service
Responsible for service follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming vacant
Conduct all work in compliance of OSHA and Equal Housing Opportunity
Monitor storing of equipment, supplies, and tools in a secure area
Delegate+ inventory of supplies and tools
Manage budget for equipment and supplies for maintenance and order supplies from vendors
Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's procedures and standards
Make recommendations and modifications regarding property performance, business needs, etc.
Any other tasks assigned or directed
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget
Attend all required Crown Residential maintenance trainings
Ability to effectively work in a team setting and collaborate with administrative staff
Possess and practice exceptional safety skills while on the job.
Be highly motivated and have a positive attitude
Valid Driver's License and reliable transportation
Ability to prioritize multiple tasks, follow-up, and follow through
Ability to provide coverage on a rotating basis for property on an on-call basis as needed
Awareness of working long hours outdoors and in the elements
Professional appearance and demeanor
Have a thorough knowledge of safety and the proper operation of all tools and equipment.
Ability to effectively manage and lead a team of Service Teammates
Have excellent customer service skills when talking to residents about service needs.
Hands on working knowledge of typical apartment maintenance
Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely
Consistent, regular and in person attendance during assigned hours at the workplace are required
Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
Requirements
EDUCATION, EXPERIENCE, CERTIFICATION:
Required:
High school diploma or equivalent
EPA Section 608 HVAC Type I
Preferred:
Bachelor or Teammates degree
Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
CFC/EPA, CPO certifications
North American Technician Excellence (NATE)
Heating, ventilation, air conditioning, and refrigeration certification (HVAC)