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  • Field Service Supervisor

    Mi Windows and Doors 4.4company rating

    Service supervisor job in Phoenix, AZ

    Pay Range: $67, - $84,, depending upon experience and qualifications. MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. MITER Brands also known as Western Window Systems, MI Windows & Doors and PGT Innovations, is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. We are currently looking for a Field Service Supervisor to join our team. Responsibilities Supervises a team of technicians that investigate and perform repair services at residential homes and commercial buildings ensuring services are performed safely and effectively. Daily management of employee schedules; including appointments route optimization and ad-hoc adjustments based on changes Ensures employees adhere to standard operating processes, daily performance expectations, and high levels of customer interaction Interacts with cross-functional department employees and supervisors to ensure customer commitments are met Manages employee relations issues and facilitates resolution including personnel concerns and development opportunities Recommend employment actions ( hiring pre-screened applicants, promotions, demotions, terminations, pay changes) Qualifications Five years in customer service Three to five years supervising team members onsite and remotely Experience in building successful teams Proficient with the MS Office Suite What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
    $67 hourly 45d ago
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  • Transportation Business Group Professional Services Leader

    HDR, Inc. 4.7company rating

    Service supervisor job in Phoenix, AZ

    At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ********************************* Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe transportation is more than movement, it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job, it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world. In the role of Transportation Business Group Professional Services Leader, we'll count on you to: Provide Area leadership of technical capabilities within the Cross Sector Service Business Class * Further expand services across other market sectors, business groups and business classes * Cross-sector services to include oversight of: Data Solutions & Acquisition, Geotechnical, Strategic Communications, Environmental, commercial management, right of way and urban design and planning. * Responsible for managing project staffing/resourcing, workload and resource balancing and BC utilization in coordination with Project Managers (PMs) and the Area Transportation Manager * This cross-sector service role requires coordination across Business Groups within the area as outside of the area as necessary Delivery focus of technical skills, be consulted and provide input on project discipline requirements and manage/supervise BC Staff Maintain appropriate QA/QC procedures and best practices Monitor area performance within BC to achieve defined goals and support operational managers in monitoring project performance and implementation of corrective actions. Responsible for the technical sector growth in the Area Support top line growth across all market sectors in their technical area of focus Prioritize BC activities across AZ & NM to best implement Market Sector and Business Group objectives and promote technical services of their section in the Area * Facilitate BC teamwork, communication and work sharing between Area offices, business classes, management, marketing and staff. Serve as client manager, project principal and PM Actively participate in projects or manage projects to meet assigned utilization rate Serve as a senior technical resource on projects and programs Build and retain strong relationships with Staff, Project Managers, Client Development Managers throughout the Area and within HDR in the SW Region Provide strategic and tactical input on business trends to BC and local office planning. Manage staff workloads and make recommendations for adjustments and recruiting as needed Manage training and licensing requirements and identify opportunities for continuing education Develop a technical mentoring and employee advancement process to advance staff Champion marketing opportunities to grow the practice Support Area pursuits and actively participate in and support proposal development Identify project needs and recruit professionals to join our HDR team Demonstrate "can-do" problem solver approach to colleagues and clients Ability to build positive client relationships, strong communication, negotiation and presentation skills, and the ability to manage and motivate direct reports. Preferred Qualifications A minimum of 15 years' experience. Professional Engineer (PE) license. Excellent communication, leadership and organizational skills. Knowledge of the local market. #LI-JC8 Required Qualifications Bachelor's degree in a Professional, Architecture, Engineering or closely related field. A minimum of 10 years' experience. Maintains a professional or engineering registration and has related technical experience. Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values. Actively engaged in professional or industry associations to enhance HDR technical expertise and brand. Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers. An attitude and commitment to being an active participant of our employee-owned culture is a must. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
    $78k-103k yearly est. 5d ago
  • Global Operations Customer Service

    Medaire 4.0company rating

    Service supervisor job in Phoenix, AZ

    This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee
    $39k-61k yearly est. 2d ago
  • Operations Supervisor

    CEVA Logistics 4.4company rating

    Service supervisor job in Goodyear, AZ

    YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
    $62k-79k yearly est. 4d ago
  • Service Manager - Commercial Roofing

    Roofing Talent America (RTA

    Service supervisor job in Phoenix, AZ

    Phoenix, AZ $90k - $120k + benefits Smash through the glass ceiling and take your career to the next level You will run a service department as if it is your own business - but with the financial backing, training and opportunities of a much larger business You'll have the autonomy to set your own goals, a strong support system behind you, and real opportunities to advance as the company expands into new markets The company values honest, long-term partnerships over hard selling, and the sales team operates in a collaborative, growth-minded environment with ongoing mentoring, training, and planning support What's in it for you Ongoing training, development and internal promotion Medical, Dental and Vision - as well as tele-med, flex spending, HAS, medical bill saver, accident and illness program and EAP PTO Paid holidays 401k with company match What you'll do Manage and mentor the service department for the Phoenix branch: foremen, superintendent, project managers and a coordinator/admin Tracking and managing the finances, projects and targets for the department Ensuring customer satisfaction and communication is to the highest standard as well as the quality of the work completed What you need Experience overseeing financials, managing crews, developing customer base and strategic planning Experience leading a commercial roofing service division Strong technical knowledge of commercial roofing systems About the company This private equity backed commercial roofing contractor has grown rapidly since 2020; 20 locations, over $200M in revenue, and employing 650+ people. They focus on service and maintenance, national accounts, and strong local sales, with work split between re-roofing (60%), service (25%), and new construction (15%). In the next 1-2 years, all branches will unify under a single national brand-creating more opportunity, visibility, and scale for the team. Don't hesitate and APPLY NOW! Don't have a resume? No worries, just contact me directly; ******************************* Not quite right for you but know someone that would be perfect? Refer a friend and if we successfully place them, you will get $1000!
    $90k-120k yearly 6d ago
  • Service Manager

    Arizona Foam & Spray

    Service supervisor job in Mesa, AZ

    WHO WE ARE Since 1968, Arizona Foam & Spray has been committed to delivering high quality results. Based in Mesa, AZ, we are licensed, insured, and members of various trade organizations. We specialize in assisting with the design process for all commercial roofs by offering options and solutions. Our expertise ensures that roofing installations are done correctly to prevent future issues and voiding of warranties. We also handle repairs and reroofing, with the ability to diagnose and fix a wide range of flat roof types, including spray foam, single-ply, and built-up roofs. WHAT WE OFFER AFS is proud to offer numerous benefits to our eligible employees. Full time employees at SWD are able to enroll in a generous Medical Plan with a Company funded Health Reimbursement Account (HRA), company paid Telemedicine, company paid life insurance, 401(k) with a company match, and dental and vision coverage. SWD also offers all employees Paid Time Off (PTO) as well as Paid Sick Leave. WHO YOU ARE The Service Manager will lead and mentor our service team, overseeing installation, maintenance, and repair projects while ensuring safety and quality standards. The ideal candidate is an experienced professional with deep knowledge of spray foam processes, building codes, and industry regulations. You will train and support junior technicians, deliver technical guidance, troubleshoot issues, and coordinate service projects. Strong leadership, communication, problem-solving skills, and proficiency with tools like Microsoft Office, SharePoint, and Company Cam are essential, along with a commitment to industry best practices and safety protocols. WHY JOIN US At Arizona Foam & Spray, we're more than a team, we're a community driven by innovation, safety, and excellence. You'll have the opportunity to work with cutting-edge spray foam technology, grow your technical skills, and take on leadership opportunities in a supportive environment. We value your expertise, encourage continuous learning, and reward dedication with a culture that prioritizes collaboration, professional growth, and making a real impact on the construction industry. Join us and be part of a company where your contributions truly matter. AFS, Inc. is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran's status, or any other characteristic protected by law.
    $47k-77k yearly est. 2d ago
  • Customer Service/Account Manager

    Fastsigns 4.1company rating

    Service supervisor job in Tempe, AZ

    Benefits: * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Vision insurance FASTSIGNS #160102is hiring for a Full-time Inside Sales/Account Manager to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holiday * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Inside Sales/Account Manager Will: * Be good at juggling multiple things at once * Have great communication skills via telephone, email and in person * Communicate with their team well * Have knowledge of signage * May Create computer-generated full-color graphics and/or vinyl output that can be printed and mounted to a substrate or weeded, cut and applied * Determine size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements. * Inspect jobs for accuracy before sending them to output. Ensure correct material is used for each job and output device settings are accurate * Maintain customer logo library; convert graphic files Ideal Qualifications for FASTSIGNS Graphic Designer: * 2-3 years of retail or counter sales experience preferred * Outgoing, responsive, eager to learn and has the ability to build relationships * Ability to prioritize jobs, multi-task, and work autonomously * Great listening and organization skills * Sit and view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work * Clean driving record Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $45k-68k yearly est. 42d ago
  • Field Payroll Regional Supervisor

    Rosendin 4.8company rating

    Service supervisor job in Tempe, AZ

    Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. YOUR NEXT OPPORTUNITY: The Field Payroll Regional Supervisor is responsible for processing payrolls and time records accurately for assigned Region and collaborating with other teams to resolve payroll-related issues. The Regional Field payroll Supervisor is responsible for the coordination of payroll operations, monitoring workflow team assignments, and processing deadlines for the region or regions they support, along with the team members supporting the field payroll department. WHAT YOU'LL DO: Audit time records from various locations, make corrections or adjustments and run payrolls. Resolve open reconciling items as needed. Ensure third-party garnishments are processed in accordance with federal/state laws. Review per diems to determine their taxability and set up on payroll. Review employees' pay rates for compliance with union contracts and labor laws. Assists auditors with required payroll information. Assist employees with collective bargaining agreement-related questions. Collaborate with HR on leave of absence and work location transfers. Keep up with current payroll regulations and tax law changes and update accordingly. Set up and update employees' tax records and make necessary adjustments. Work with internal or external IT to fix errors and follow through until they are resolved. Respond to employee questions or issues regarding paychecks or W-2s. Assist in testing Oracle/ timecard application's new or updated functionalities. Process, audit, analyze and review timekeeping, payroll, and benefit setups and deductions. Be able to back up the payroll manager or Specialist when necessary. Assist in training colleagues and subordinates and documenting processes. Keep accurate control and distribution of payroll-related reports and payments. Costing to GL transfer processes and assisting in related month-end closing activities. The duties and responsibilities are intended to describe the general nature and scope of work this position performs. This is not a complete listing; other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Payroll/Finance multi-state tax knowledge preferred. 10-key, data entry, and computer skills are required Detail-oriented and equipped with research and analytical skills, able to multi-task effectively. Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred. Ability to prioritize and manage multiple tasks, changing priorities as necessary. Ability to work under time pressure and adapt to changing requirements with a positive attitude. Effective oral and written communication skills required for the position. Self-motivated, proactive, and an effective team player Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others WHAT YOU BRING TO US: Associate Degree in Finance, Accounting, or related discipline Minimum six years of work experience in payroll, preferably with a union employer Financial/payroll/tax-related training a plus, either formal classes or seminars Can be a combination of education, training, and relevant experience. TRAVEL: Up to 20% WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs. Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $74k-98k yearly est. 15d ago
  • Field Service Support

    Jc Compton Enterprises Inc.

    Service supervisor job in Tempe, AZ

    Job DescriptionJCCEI is hiring for the full-time position of Field Service Support representative to coordinate our outage notification process. JCCEI partners with cable communications companies and performs services for the upgrade and expansion of cable and fiber networks. The Field Service Support position will act as a liaison to provide outage information with dates and times to customers impacted in the scheduled work areas. This includes door tagging all residences within the affected service area as well as communicating this information to apartment and multi-dwelling complex managers. The ideal candidate will be organized, detail oriented and be able to work independently to ensure the completion of the notification process. Responsibilities Work with Management to identify scheduled work areas that will require notification of possible outages. Hang door tags on residences that will be affected within 3 days of when work will be performed Identify apartment and multi-dwelling complexes and inform their community management of upcoming work. Provide accurate, valid, and complete information by using the right methods/tools Keep records of customer interactions, work completed daily. Follow communication procedures, guidelines, and policies Skills Accurate tracking to record areas door tagged for outages Proficient map and navigation skills Professional phone and in-person communications Excellent communication and presentation skills Ability to prioritize, and manage time effectively Qualifications High School Diploma or equivalent Must be able to pass a Background Check Valid Drivers license in good standing Ability to walk for extended time
    $41k-68k yearly est. 6d ago
  • STR MGMT/e-COMMERCE SUPERVISOR

    Fry's Food Stores 4.1company rating

    Service supervisor job in Mesa, AZ

    Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $43k-67k yearly est. 6d ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Service supervisor job in Phoenix, AZ

    Service Supervisor BH Job ID: BH-3516-1 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Supervisor Location: Phoenix, AZ About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite position with travel and field work, and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $68k-97k yearly est. 48d ago
  • Field Service Supervisor Job Details | C0001225248P

    Metso Outotec

    Service supervisor job in Mesa, AZ

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Introduction: We are seeking a Field Service Supervisor to join our Field Services team. You will be responsible for the coordination and planning of activities related to the repair, maintenance and installation of mining process equipment, which requires significant experience as a millwright with a background in mechanical and maintenance work, as well as in-depth knowledge in mining equipment. In this position, you will report to one of the Field Service Managers in Mesa, Arizona. This position is located in Mesa, Arizona but, will require up to 85% of travel to customer sites and other internal Metso sites for training. What you'll do: * Supervise and direct on-site crews performing various tasks such as, but not limited to installation of new ring & pinion gears, mill components or complete mill change outs. * Responsible for coordinating and scheduling work to be performed for the customer. * Ensure that resources, materials etc. are available and scheduled to carry out the work. * Work directly with the Safety Officer(s) and Crew Members to conduct work safely. * Work directly with the Field Service Manager and Customer to conduct the work in the time allotted for each project and within budget. * Notify the customer and Field Service Manager of potential increases in scope and price of projects as they are being processed. * Responsible for checking and turning in daily timesheets to the Field Service Support personnel and client as required, managing daily safety documentation such as 'Toolbox Safety Meetings', turning in expenses weekly and at the end of each project as well as obtaining customer sign off on acceptance of work performed, gather, and turn in all job closing documentation. * Manage company expense account for job/crew related items such as fuel, meals, consumables, and lodging. * Other duties as assigned. Who you are: * High school diploma * 10+ years' experience as a Millwright/Mechanic in Field Service equipment repair, ideally on grinding mills, crushers, as well as other process machinery. * 5+ years' experience as a supervisor or Project Manager. * Must have extensive knowledge of mining process equipment such as crushers, conveyers, pumps, screens, mills, etc. * Required proficiency in reading and comprehending technical drawings and basic prints to ensure work accuracy. * Good verbal and written communication skills in English * Knowledge of computer software including Microsoft Office (Word, Excel) * Professionalism, positivity, and self-motivation are essential. * Must have a talent for working with other people effectively, fellow employees, customers, contractors. * Capability of making quick, accurate decisions relative to problem solution and problem liability. * Are well organized and able to maintain accurate records and communicate accurate information through detailed technical reports. * Mechanical knowledge and abilities a must. * Capability to understand the various product applications marketed by Metso. * Ability to read and interpret imperial and metric tape measurers, dial indicators, calipers, micrometers, and engineering and architectural drawings. What's in it for you? * An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. * Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. * Compensation and rewards - Global incentive program tied to business and performance targets. * A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. * Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. * Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch: Want to rise above the possible with us? Click 'Apply now' to submit your application. For additional information, please contact Deidre Largent, Talent Acquisition Specialist, via email at ************************. We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. metso.com
    $41k-68k yearly est. Easy Apply 60d+ ago
  • Safety Services Supervisor - Overnight (SSSUP-03)

    New Freedom's Career

    Service supervisor job in Phoenix, AZ

    Join New Freedom - Where Second Chances Become Bright Futures About Us At New Freedom, we don't just believe in second chances-we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society. Our approach blends empathy with action-offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day. If you're driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong. Why You'll Love Working Here We take care of the people who take care of others. At New Freedom, you'll enjoy: Competitive pay - because your impact matters Enhanced health insurance- wellness shouldn't be a burden $0 Medical Plan available and other majority paid by company options $0 primary care co-pay $2,000 FREE Health Reimbursement Account Flexible Spending Account- medical and dependent care options Low-cost dental, vision, & supplemental coverage- to further support your health Company-paid life insurance & short-term disability - for unexpected needs Employee Assistance Program - confidential support for life's challenges 401(k) with company match - invest in your future while you invest in others Generous paid time off - including sick days, holidays, vacations, and more Free meals, snacks, drinks, & gym access - fuel your body and mind Free onsite training & certifications - CPR, Safety Care, Peer Support, and more About the Position - Safety Services Supervisor Under minimal direct supervision, the Safety Services Supervisor oversees the safety team and associates, ensuring the security and safety of our members and staff. Safety Services provides support during all hours of the day for members and employees, as needed. Your Impact Will Include: Provides oversight and direct supervision of Safety Associates, ensuring all assigned duties are completed effectively and in alignment with company standards. Ensures continuous monitoring of the facility and grounds, including completion of required hourly interior and exterior patrols with proper documentation. Oversee accurate reporting and documentation of all incidents, deliveries, and drop-offs, always ensuring safety and compliance. Responds promptly to requests for assistance or support from members and staff and enforces applicable member-related policies and procedures. Monitors, reviews, and processes Safety Associates' timesheets, time-off requests, and scheduling needs. Conducts ongoing performance assessments, coaching, mentoring, counseling, and training to support accountability, development, and growth. Ensures training compliance within the department and models the company's core values for staff and members. Collaborates and communicates effectively with leadership, staff, and other departments to support smooth and efficient operations. Performing additional duties as assigned to support our mission. Where You'll Work Occasional travel and driving to program sites as needed Flexibility for emergent situations, including after-hours or urgent needs Ability to safely operate a vehicle and communicate effectively (visual and auditory) Regular use of office equipment and frequent computer/typing tasks Ability to sit, stand, walk for extended periods and lift/carry up to 30 pounds Culture Fit Test Think you might be a great fit? Take our quick Culture Survey here: https://go.apply.ci/s/bQwMHI71Ue Select your desired position and complete the short survey. Can't find the role listed? Choose “Other Interest - Position Not Listed.” Equal Opportunity Statement New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations. "We're not here to do small work-we're here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won't just have a job. You'll have a mission: to turn second chances into powerful comebacks."
    $38k-63k yearly est. 6d ago
  • Assistant Service Supervisor - Sora (Student Living)

    Education Realty Trust Inc.

    Service supervisor job in Phoenix, AZ

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION Essential Responsibilities: * Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. * Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. * Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. * May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Other Responsibilities: 1. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. 2. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. 3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. Required Licenses or Certifications: * Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) * Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) * Incumbents must have valid driver's license to operate a golf cart on property depending on the property size. #LI-JJ1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $38k-63k yearly est. Auto-Apply 6d ago
  • Service Supervisor

    Empire Southwest LLC 4.6company rating

    Service supervisor job in Phoenix, AZ

    Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force, equipment and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines. ESSENTIAL FUNCTIONS: Ensure safety of employees and clients. Maintain a high quality of workmanship and communications. Ensure a high level of efficiency throughout the assigned operation. Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards. Continue employee development and partner with appropriate resources. Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives. Continually plan and forecast staffing requirements. Implement business objectives for assigned area. Perform other duties as assigned by Leadership. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assume responsibility for evaluating employees and ensures their annual evaluation is done timely. Achieve a high level of client satisfaction. Provide technical support as needed. Make warranty and policy recommendations. Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Resolve internal and external client disputes in a manner that will assure loyalty. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of Service, Parts, and client relations. Ability to manage people effectively. Strong client service skills. Strong financial and analytical skills. Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Knowledge of Product Support programs and their application. Ability to comprehend service manuals, read blueprints and gauges, write reports and logs, and maintain time cards. Proficient in Windows, Microsoft Office and related business systems. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Preferred four year degree in business or related field. Minimum of 3 years experience in a service industry. Preferred experience supporting $5 million in labor sales. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.
    $36k-53k yearly est. 29d ago
  • Fulltime Operations Supervisor

    Hurricane Harbor Phoenix

    Service supervisor job in Glendale, AZ

    This is a Full Time position at Six Flags Hurricane Harbor in Phoenix, AZ. The position offers a competitive hourly rate of $24hr with benefits including: Free entry to any Six Flags Park for all employees with each visit Additional complimentary tickets for friends and family Pay: $24/hour Responsibilities: The Operations Division is looking for a dedicated, reliable, and experienced individual to join the team as a full time Sr Supervisor. You will oversee the safe and efficient management of aquatic operations and programs, maintenance and upkeep of the waterpark, and supervision of aquatics staff. Qualifications: Must be at least 21 years of age 2+ years of Operations/Aquatics supervisory experience or background High School Diploma or GED is a must Strong leadership, communication, and problem-solving skills Possess the ability to handle confidential information without divulging contents to peers and coworkers Ability to remain calm and composed under pressure Able to handle confidential information responsibly Excellent customer service and interpersonal skills Able to work flexible/rotating shifts, including nights, weekends, and holidays Must be able to stand and walk for extended periods of time E&A International Lifeguard Training Program certification ILTP Instructor (must be obtained if hired) Certified Pool Operator (CPO) or equivalent (must be obtained if hired) Proficient with Microsoft Office including Word, Excel, and PowerPoint Ability to inspire and motivate team members to work together and exceed expectations Ability to pass background check and drug screening
    $24 hourly 2d ago
  • Field Service Supervisor Job Details | C0001225248P

    Metso Outotec

    Service supervisor job in Mesa, AZ

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Introduction: We are seeking a Field Service Supervisor to join our Field Services team. You will be responsible for the coordination and planning of activities related to the repair, maintenance and installation of mining process equipment, which requires significant experience as a millwright with a background in mechanical and maintenance work, as well as in-depth knowledge in mining equipment. In this position, you will report to one of the Field Service Managers in Mesa, Arizona. This position is located in Mesa, Arizona but, will require up to 85% of travel to customer sites and other internal Metso sites for training. What you'll do * Supervise and direct on-site crews performing various tasks such as, but not limited to installation of new ring & pinion gears, mill components or complete mill change outs. * Responsible for coordinating and scheduling work to be performed for the customer. * Ensure that resources, materials etc. are available and scheduled to carry out the work. * Work directly with the Safety Officer(s) and Crew Members to conduct work safely. * Work directly with the Field Service Manager and Customer to conduct the work in the time allotted for each project and within budget. * Notify the customer and Field Service Manager of potential increases in scope and price of projects as they are being processed. * Responsible for checking and turning in daily timesheets to the Field Service Support personnel and client as required, managing daily safety documentation such as 'Toolbox * Safety Meetings', turning in expenses weekly and at the end of each project as well as obtaining customer sign off on acceptance of work performed, gather, and turn in all job closing documentation. * Manager company expense account for job/crew related items such as fuel, meals, consumables, and lodging. Who you are: * High school diploma * 10+ years' experience as a Millwright/Mechanic in Field Service equipment repair, ideally on grinding mills, crushers, as well as other process machinery. * 5+ years' experience as a supervisor or Project Manager. * Must have extensive knowledge of mining process equipment such as crushers, conveyers, pumps, screens, mills, etc. * Required proficiency in reading and comprehending technical drawings and basic prints to ensure work accuracy. * Good verbal and written communication skills in English * Knowledge of computer software including Microsoft Office (Word, Excel) * Professionalism, positivity, and self-motivation are essential. * Must have a talent for working with other people effectively, fellow employees, customers, contractors. * Capability of making quick, accurate decisions relative to problem solution and problem liability. * Are well organized and able to maintain accurate records and communicate accurate information through detailed technical reports. * Mechanical knowledge and abilities a must. * Capability to understand the various product applications marketed by Metso. * Ability to read and interpret imperial and metric tape measurers, dial indicators, calipers, micrometers, and engineering and architectural drawings. What's in it for you: * An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. * Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. * Compensation and rewards - Global incentive program tied to business and performance targets. * A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. * Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. * Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch: Want to rise above the possible with us? Click 'Apply now' to leave your application. For additional information, please contact Deidre Largent, Talent Acquisition Specialist, via email at ************************. We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. metso.com
    $41k-68k yearly est. Easy Apply 60d+ ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Service supervisor job in Tempe, AZ

    Service Supervisor BH Job ID: BH-3516 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Supervisor Location: Phoenix, AZ About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite position with travel and field work, and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $68k-97k yearly est. 37d ago
  • Service Supervisor - The Monde Scottsdale - LEASE UP

    Education Realty Trust Inc.

    Service supervisor job in Scottsdale, AZ

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-YM1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $38k-63k yearly est. Auto-Apply 4d ago
  • Service Supervisor

    Empire Cat 4.6company rating

    Service supervisor job in Phoenix, AZ

    Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force, equipment and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines. ESSENTIAL FUNCTIONS: Ensure safety of employees and clients. Maintain a high quality of workmanship and communications. Ensure a high level of efficiency throughout the assigned operation. Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards. Continue employee development and partner with appropriate resources. Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives. Continually plan and forecast staffing requirements. Implement business objectives for assigned area. Perform other duties as assigned by Leadership. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assume responsibility for evaluating employees and ensures their annual evaluation is done timely. Achieve a high level of client satisfaction. Provide technical support as needed. Make warranty and policy recommendations. Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Resolve internal and external client disputes in a manner that will assure loyalty. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of Service, Parts, and client relations. Ability to manage people effectively. Strong client service skills. Strong financial and analytical skills. Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Knowledge of Product Support programs and their application. Ability to comprehend service manuals, read blueprints and gauges, write reports and logs, and maintain time cards. Proficient in Windows, Microsoft Office and related business systems. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Preferred four year degree in business or related field. Minimum of 3 years experience in a service industry. Preferred experience supporting $5 million in labor sales. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.
    $36k-53k yearly est. 16d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Tempe, AZ?

The average service supervisor in Tempe, AZ earns between $30,000 and $79,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Tempe, AZ

$49,000

What are the biggest employers of Service Supervisors in Tempe, AZ?

The biggest employers of Service Supervisors in Tempe, AZ are:
  1. Gardner Denver
  2. Arizona State University
  3. Molina Healthcare
  4. Aramark
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