Service supervisor jobs in Town North Country, FL - 711 jobs
All
Service Supervisor
Customer Service Supervisor
Assistant Supervisor
Operation Supervisor
Service Lead
Team Leader
Service Support Supervisor
Field Service Supervisor
Service Manager
Regional Supervisor
Autonomous Vehicle Operations Supervisor
Aceolution
Service supervisor job in Tampa, FL
The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
Significant travel required - approximately 90% of the time across locations.
$42k-73k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
SBA Credit Risk Team Lead
Valley Bank 4.4
Service supervisor job in Tampa, FL
The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending.
Responsibilities include, but are not limited to:
Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes.
Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers.
Underwrite complex new loan requests and modifications.
Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package.
Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports.
Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans.
Assure that credits are accurately risk rated and credits are properly monitored and reported.
Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division.
Create and maintain current BSA Information.
Adhere and comply with all requirements of watch list and EDD procedures.
Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts.
Assist in preparation of quarterly CLMR reports.
Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms.
As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders.
Required Skills:
Knowledge of SBA 7a Underwriting
Knowledge of credit underwriting, accounting and loan documentation with the ability to.
Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management.
Proficient computer skills using Microsoft Word, Excel and Outlook.
Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers.
Strong personal time management skills.
Strong mathematical skills.
Strong credit skills.
Strong administrative skills.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions.
Required Experience:
High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position.
Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred.
Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
405 N Westshore Blvd, Tampa, Florida 33609, United States
180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range $110,600.00 - $195,700.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
undefined
$45k-84k yearly est. 5d ago
Lead Avionics Services Modeler
GE Aerospace 4.8
Service supervisor job in Clearwater, FL
The Lead Avionics Services Modeler (Technical Proposal Specialist) owns the financial model and assumptions for long-term services proposals to customers. This can be both in the form of standalone services models for individual customers and enterprise scale models which are used alongside the OE business case when assessing New Product Introduction (NPI). They partner across Engineering, Services, Finance, Supply Chain, Commercial, and Program teams resulting in robust business cases, quantified contract risk, and informed decision-making throughout the Inquiry to Order process.
The Lead Avionics Services Modeler delivers accurate and defensible financial models that improve Safety, Quality, Delivery, and Cost (SQDC) outcomes and enable profitable and competitive offerings, provides clear visibility to financial risk/opportunity in pursuit, negotiation, and execution phases, and strengthens win probability and margin realization via insight on market dynamics, cost drivers, reliability, and operational risk.
**Roles and Responsibilities**
+ Business Case Modeling and Analysis
+ Build, own, and maintain long-term service financial models incorporating technical, reliability, operational, and commercial inputs
+ Produce robust business cases with documented, traceable assumptions and sources; present sensitivities, scenarios, and risk ranges
+ Perform sensitivity, scenario, to quantify risk/return and confidence levels
+ Translate model outputs into customer-ready pricing structures, volumes, and offer letters with clear value rationale
+ Cross-Functional Leadership
+ Coordinate inputs across Engineering (Reliability/Repair), Services Operations, Supply Chain, Commercial, Finance, and Legal
+ Lead working sessions to challenge assumptions, reconcile data discrepancies, and drive alignment on the target offer
+ Achieve internal approvals and support bid teams through negotiation to contract award
+ Risk Management and Governance
+ Clearly articulate financial and operational risk drivers, triggers, and mitigations in deal reviews
+ Participate in tollgate handovers to ensure program teams understand the contracted service construct and modeled risk
+ Contribute to Contract Margin Review (CMR) to assess performance, update forecasts, and align on corrective actions
+ Installed Base and Platform Analytics
+ Execute Product Platform Reviews (PPRs) to establish agreed reliability and cost baselines for strategic platforms
+ Benchmark competitive landscape, supplier dynamics, price/cost trends, and market conditions; provide commercial insight and upsell/value levers
+ Continuous Improvement and Tooling
+ Evolve modeling standards, templates, and documentation; manage common modeling tool governance and configuration control
+ Maintain accurate records, versioning, and audit trail of models, assumptions, and data sources
+ Drive process improvements to reduce cycle time, increase model accuracy, and improve deal velocity and quality
**Required Qualifications**
+ Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of experience in Sales & Technical Proposals)
+ Minimum of 3 years of experience in Sales & Technical Proposals
**Preferred Qualifications**
+ Demonstrated experience building complex financial or lifecycle cost models for services, aftermarket, or long-term agreements
+ Strong commercial acumen with understanding of pricing strategies, value selling, and contract structures for long-term services
+ Advanced data analytics skills; ability to synthesize large, imperfect datasets into defensible insights
+ Expert-level Excel skills, including modeling best practices (index/match/xlookup, array formulas, scenario manager, pivoting, data validation) and familiarity with VBA or similar for model automation
+ Experience with probabilistic analysis and scenario planning (e.g., sensitivity analysis, tornado charts; exposure to Monte Carlo a plus)
+ Familiarity with reliability engineering concepts, shop visit dynamics, maintenance programs, and cost drivers in avionics or aerospace services
+ Strong oral and written communication; ability to translate technical and financial complexity into clear narratives for executives and customers
+ Proven project management skills: planning, stakeholder engagement, tollgate readiness, and on-time delivery
+ Experience with analytics/visualization tools (e.g., Power BI/Spotfire), and ERP/PLM/CPQ exposure is a plus
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$88k-110k yearly est. 40d ago
Field Service Supervisor - Lift Truck
Ring Power 4.5
Service supervisor job in Saint Petersburg, FL
Main Duties & Responsibilities
Primary Job Role
Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items.
Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required.
Ensures customer is kept up-to-date on the status of his/her work, including revised estimates.
Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time.
Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers.
Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator).
Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty.
Participates in service meeting at the branch.
Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications Education and Experience
Formal Education High School diploma or GED
Experience 3-4 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid drivers license
Good computer skills with Microsoft applications.
Not Required but Highly Desired Criteria
Extensive industry specific equipment familiarity and service skill.
Updating of Knowledge
Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires problem solving ability, established examples / guidance are not always available
Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers)
Physical Demands
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
O: Climbing
O: Balancing
O: Stooping
O: Kneeling
O: Crouching
O: Crawling
O: Reaching
F: Standing
C: Sitting
F: Walking
O: Feeling
O: Fingering
O: Grasping
C: Repetitive Motion
C: Talking
C: Hearing
O: Pushing - Up to 25 lbs.
O: Pulling - Up to 25 lbs.
O: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
O: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
Environmental Conditions
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
C: Inside conditions: Protection from weather but not necessarily from temperature change.
N/A: Outside environmental conditions: No effective protection from weather.
N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A: Vibration: Exposure to oscillating movements of the extremities of whole body.
N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids.
N/A: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Not ready to apply? Connect with us for general consideration.
$43k-58k yearly est. Auto-Apply 51d ago
Lab Support Services Supervisor
Labcorp 4.5
Service supervisor job in Tampa, FL
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support ServicesSupervisor to join our team in Tampa, FL. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Work Schedule: Monday-Friday 6pm-2:30am.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Responsibilities
Supervise the day to day operations of the non-technical staff for the Department Name department
Assist with preparation of laboratory specimens for analysis and testing
Directly supervise, train, and mentor non-technical personnel of the department
Monitor daily workflow in the lab and schedule adequate coverage
Responsible for ensuring all shifts in the department are properly staffed
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Prepare and maintain Quality Assurance records and documents
Meet regularly with direct reports to provide coaching and feedback for their development
Responsible for administering and managing policies and procedures
Requirements
High school diploma or equivalent
Associate's degree or higher is preferred
3 years of relevant experience; preferably in a clinical laboratory
Prior supervisory or leadership experience is a plus
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast paced environment
Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-83k yearly est. Auto-Apply 1d ago
Customer Service
The Irish Shoppe
Service supervisor job in Tampa, FL
Ensuring customers are satisfied with products or services
Letting customers or clients know about additional prodcuts or services
Escalating queries and concerns
Toubleshooting common issues with a prodcut or service
Working with a team of CSR's and other departments to fidn appopriate solutions
$33k-48k yearly est. 60d+ ago
Operations Supervisor
Crisis Center of Tampa Bay 3.8
Service supervisor job in Tampa, FL
The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Supervisor's primary responsibility is to ensure the daily operations of the contact center. This position reports to the Program Manager of Gateway Services and in his or her absence the Director of Gateway Services.
Strategic/Transformational Duties and Responsibilities
Ensure the day-to-day functioning of the contact center operations including training and supervision of Intervention Specialists
Provide leadership and coordination for staff, interns, and volunteers.
Participate in the performance quality improvement (PQI) process and use data to improve services and outcomes.
Transactional/Administrative Duties and Responsibilities
Regularly observe and monitor staff, interns, and volunteers, providing support to staff working with clients in high acuity situations that require supervisory intervention.
Assist with training, supervision and evaluation of staff, interns and volunteers as required.
Conduct formal performance reviews of staff, including annual evaluation of all direct reports. Review application of information and referral skills, provide coaching where necessary, identify strengths and opportunities for improvement, and make recommendations for additional training in consultation with Training staff.
Identify and cultivate guidelines for community members about available services and programs to refine information and referral processes for human services.
Encourage development of crisis counseling, suicide lethality assessment, and suicide intervention skills, especially regarding the development of Tier 1 Intervention Specialists to other tiers.
Demonstrate availability for off hours assignments when necessary for Contact Center functioning.
Communicate on a regular basis with division staff, interns, and volunteers.
Conduct call monitoring for quality improvement and training purposes.
Complete contact center performance reports as indicated for quality improvement. Utilize a performance-based management approach and understanding of key performance indicators to make data driven evaluations for operational success.
Collaborate with program leadership to ensure efficient dissemination of all policy, procedure, and program changes, and assist with implementation of new programs.
Meet all contracted deliverables.
Maintain an average score of 80% or greater on all individual performance metrics.
Perform such other duties as may be assigned by supervisor.
Required Competencies
Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers' long-term interests. Creates strategies to help the organization serve customers more effectively.
Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
Valuing & Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
Self-Management - Takes responsibility for one's behavior and well-being; Works effectively under stress and adapting one's style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.
Education and Experience
Bachelor's degree; crisis intervention training and two years of experience may be substituted for educational requirements.
Ability to type at 30 computer WPM and knowledge and ability to learn computer system required.
Valid Florida driver license and insured personal transportation also required.
Ability to communicate verbally and in written documentation.
Proven leadership skills.
Complete pre-service training requirements including: CCTB Core Counseling and FCASV Advocacy Core training within first sixty days of employment.
Complete ongoing training requirements as prescribed including: Introduction to Trauma Informed Care, Psychological First Aid within the first twelve months of employment.
Complete requirements for Certified Crisis Worker or Victim's Service Practitioner within 18 months of employment.
Knowledge, Skills, and Abilities
Know and comply with the policies and procedures of the Agency.
Knowledge of state/national accreditation and certification standards of INFORM USA, AAS, DCF-SAMHSA & FCASV.
Knowledge of crisis intervention and active listening skills.
Knowledge of community resources.
Knowledge of the method of data collection.
Knowledge of basic supervisory principles and practices.
Knowledge of Window-based computer operating system and basic software programs.
Ability to evaluate the performance standards of staff in terms of Agency requirements and standards.
Ability to oversee and supervise staff and volunteers.
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Ability to understand and respond to written and verbal communication.
Ability to prepare correspondence and administrative reports.
Ability to problem solve and make decisions.
Ability to collect and evaluate data.
Ability to work independently.
Ability to establish and maintain effective working relationships with others.
Skill in the operation of word processing and database programs on a personal computer.
Physical Demands/Working Conditions
Physical Requirement:
Requires good hand-eye coordination, arm, and hand and finger dexterity, including ability to visual acuity to use a keyboard. Must be able to sit for long periods of time.
Working Conditions
: Duties are performed primarily in an office setting. On occasion will require the use of personal automobile to travel to meetings and could be exposed to changing weather. The noise level is moderate.
Travel
: Minimal
Hours
: Varied hours, must be flexible. 211 is open 365 days a year 24-hours a day. Employees are required to work holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents.
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position
.
CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
$42k-55k yearly est. 16d ago
Utilities Water Services Supervisor - Water Quality
Pasco County, Fl 4.3
Service supervisor job in Land O Lakes, FL
General Description JOIN OUR TEAM AS A WATER SERVICESSUPERVISOR! Pasco County Utilities Operations and Maintenance Department is seeking an engaged, customer service-oriented leader to be our next Water Services Division, Water Quality Supervisor. This position supervises and performs highly responsible and independent technical and administrative duties associated with water compliance and quality programs, water distribution, and the safe an d efficient operations of Pasco county's water utility systems.
Essential Job Functions
The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
* Responsible for the management and optimization of water services programs including unidirectional flushing, maintaining water quality and conservation programs.
* Leads water Protection Team in implementing solutions to protect our water supply by reducing non-revenue water and improving conservation.
* Responsible for water supply system improvements and operational changes to maintain and enhance compliance, health and safety.
* Supervises field teams to perform inspections and evaluations and recommends action plans on corrective measures related to water sustainability.
* Prepares section budgets, and strategic, business and long-term utility plans for Pasco County's water systems.
* Conducts research and various field studies related to water quality improvements and water conservation.
* Records, tracks and responds to customer issues related to water quality.
* Maintains a calendar outlining all planning maintenance and activities for the current and upcoming month.
* Assists with our lead detection program including scheduling, actively participating in leak detection surveys, implementing new technology and coordinating repairs.
* Coordinates, plans and implements preventative infrastructure maintenance scheduling and works closely with other departments to evaluate commitments and needed resources.
* Prepares research and trend analyses relating to such items as utility system expansion, population growth and water supply demands.
* Prepares and presents data in graphic or written form that will be presented to senior leadership and the Board of County Commissioners.
* Develops metrics, reports to statewide consortium, prepares reports and presentation, and develops content for web and utility dashboard.
* Reviews laboratory test results and data, water-quality monitoring programs, and facility assessment reports as required.
* Interprets rules, regulations, topographical and aerial maps, blueprints, diagrams and sketches to enhance our GIS and other programs.
* Participates in the Emergency Operations center during emergency events.
Knowledge, Skills and Abilities
* Knowledge of the operation of water systems including treatment plants and wells, pumping and distribution networks and storage facilities.
* Knowledge of water supply sources, planning and conservation best practices.
* Knowledge in the practical aspects of ordinance enforcement, rules and regulations relating to water quality, environmental management and regulatory compliance.
* Ability to read and interpret rules, regulations, topographical and aerial maps, blueprints, diagrams, and sketches.
* Ability to independently present ideas, concepts and facts in a clear, concise manner in written, oral or graphic form.
* Ability to develop and evaluate reports and presentation reflecting the work activities performance and environment compliance of Pasco County Utilities.
* Ability to participate in complex studies, analyze information and formulate substantive recommendations based upon such studies.
* Ability to establish and maintain effective working relationships with coworkers, outside agencies, regulatory authorities and the general public.
* Ability to collaborate with internal departments such as Engineering, Operations & Maintenance and Customer Information & Service to achieve water quality objectives.
* Proficient in Microsoft Office and familiar with GIS.
* Good leadership skills, self-motivation, ability to work on teams and willingness to learn.
Minimum Requirements
PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication. Ability to conduct field work in a variety of weather conditions.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from high school or possession of an acceptable equivalency diploma. Four (4) years' of experience in the operations and maintenance of water treatment plants, water distribution systems, water quality or management of water infrastructure projects including two (2) years' in a supervisory capacity is required. Associate degree highly preferred.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. A valid license in water treatment or distribution is required.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Benefits include:
* Florida Retirement System (FRS) retirement plan
* PTO (Paid Time Off)
* Paid holidays
* Group insurance
* Tuition reimbursement
* Deferred compensation
* Medical leave pool
* Annual medical leave buy-back
* Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
$42k-50k yearly est. 10d ago
Customer Service Supervisor
Us Water Services Corporation
Service supervisor job in New Port Richey, FL
Job Description
U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering, and construction services. U.S. Water is a fast-paced and rapidly expanding company headquartered in New Port Richey, Florida, with a staff of over 950 employees in twenty states.
The Customer ServiceSupervisor manages the operation of the Utility's Customer Service Department, which includes customer service, meter reading, and related work as required.
This position class is responsible for the operation of the Utility's Customer Service Department, which can include:
Oversee the day-to-day activities as it relates to Customer Service Representatives interacting with the Utility's customers, whether that be over the phone, in person, or via email
Lead,train,andmotivateateamofcustomerservicerepresentativeswithin KPIStandards
Developstrategiesandrecommendationstoenhancereliability,efficiency,andoverallcustomerservice
Supervises,directs,assists,plans,organizes,assigns,andcoordinatestheworkoftheassignedcustomer service team.
Ensures staff levels are consistent with the workload
Continually monitoring various reports generated from management and/or the CIS vendor to ensure various Key Performance Indicators (KPIs) are being met and taking corrective action to address any deviations
Analyze,investigate,andrespondtoawiderangeofissuesandconcerns,includingthehandlingofcomplex and sensitive customer complaints while ensuring disputes are resolved appropriately. Handle escalated customer inquiries or complaints, ensuring timely and satisfactory resolutions
Conductqualitychecksandauditsoncustomer interactions
Oversee the coordination of activities related to the Customer Service field team in meeting the KPIs, and client and customer expectations as outlined in the Contractual Obligations
Identify and implement corrective action where necessary in completing the various Customer Service and Field Service tasks as assigned
Meet the various KPI goals as outlined in the General Terms of the Contract and within the KPI Standards set forth for USWSC by the Client, such as:
Service Order Completion
Phone Contacts/time frames related to customer calls
Customer Service Complaints
Reports
Aged Accounts
Other KPIs as assigned
Uphold all USWSC policies and procedures
Ensure steps are taken to create a good working relationship between assigned clients and vendors.
Provides required interaction and support between other customer service offices within USWSC
All other duties as assigned.
The Supervisor demonstrates good knowledge of the scope and purpose of the services of assigned Utility systems and of the interrelations of the various units of the department and can interpret ordinances relating to public utilities. This employee demonstrates proven ability to converse with the public on difficult problems, referring only the most controversial matters to the C/S Manager. Work is performed under the general supervision of the CS Manager.
EXAMPLES OF WORK (illustrative only):
Conducts business with the public orally and by correspondence, answering questions requiring judgment, knowledge, and interpretation of the ordinances and County policy;
Determines amounts and collects utility connection fees;
Schedules and assigns work to subordinate employees and reviews their work for accuracy and completeness;
Supervises front counter and customer service call rooms
Keeps records and compiles reports pertaining to all phases of work performed;
Supervises preparation and collection of utility bills;
Maintains liaison with the Department of Finance in all matters concerning utility billing;
Performs related work as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Considerable knowledge of business management and customer service functions; considerable knowledge of accounting and record-keeping; good knowledge of data processing applications and methods; considerable knowledge of field management and operations, ability to prepare clear and comprehensive narrative and statistical reports; ability to plan and supervise the work of large and diverse groups of employees effectively; administrative ability and skill in maintaining effective public relations; good judgment; tact and courtesy.
MINIMUM EDUCATION AND EXPERIENCE: Possession of a bachelor's degree in accounting, business administration or a related field, and three (3) years of progressively responsible accounting customer service and field service experience, including at least one (1) year in a supervisory capacity; OR any equivalent combination of experience and training which provides the required knowledge, skills and ability to perform the requirements of the position.
Compensation and Benefits: Pay is commensurate with experience and market reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay, and 401(k) with company match.
US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Job Posted by ApplicantPro
$32k-48k yearly est. 22d ago
Customer Service Inbound
Partnered Staffing
Service supervisor job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle: Customer Support Representative
Location: Largo, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customer service experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in Customer Service (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
$33k-48k yearly est. 60d+ ago
Supervisor, Sterile Process Services - Nights
Orlando Health 4.8
Service supervisor job in Wesley Chapel, FL
Supervisor, Sterile Processing - Wiregrass Ranch Hospital Schedule: Overnight
Wiregrass Ranch Hospital Opening in 2026, Wiregrass Ranch Hospital in Wesley Chapel will be one of Orlando Health's newest locations, serving the community with advanced, patient-focused care. We are seeking an experienced Supervisor, Sterile Processing to join our team ahead of opening to prepare and manage all sterile processing operations for surgical readiness.
Job Overview
The Supervisor, Sterile Processing is responsible for overseeing daily sterile processing operations, instrument delivery, and preparation processes within the facility. This role ensures the safe, efficient, and compliant management of surgical instrumentation while providing leadership and support to the sterile processing team.
Responsibilities
Key Responsibilities
Direct and manage all aspects of instrument delivery and on-site sterilization processes.
Assist with departmental workflow to ensure safe and cost-effective packaging, sterilization, storage, and aseptic presentation of instrumentation.
Conduct ongoing sterilization efficacy testing to meet regulatory standards.
Maintain a professional representation of Orlando Health and departmental services.
Manage human resources functions including hiring, scheduling, coaching, and performance counseling.
Facilitate effective interdepartmental and intradepartmental communication to support daily operations.
Partner with educators to provide ongoing staff education based on individual and departmental needs.
Coordinate daily staffing needs and coverage requirements.
Take a proactive approach in identifying and preventing potential problems within the department.
Maintain compliance with all Orlando Health policies, procedures, and regulatory requirements.
Site-Specific Responsibilities
Prepare for hospital opening by building and organizing surgical trays (300+ trays, each containing 100+ instruments).
Enter all instrumentation into the SPM and create comprehensive count sheets.
Ensure surgical instruments are organized and ready for use by surgeons before hospital opening.
Support departmental readiness for day-to-day sterile processing operations once the hospital opens.
Qualifications
Qualifications
Education & Experience:
Associate degree & 3 years of directly related experience OR 7 years of directly related experience and High School Diploma or equivalent.
Licensure/Certification: Maintain one of the following:
Certified Registered Central Service Technician (CRCST - HSPA)
Certified Healthcare Leader (CHL - IAHCSMM)
SPD Technician Certification (CSPDT - CBSPD)
Certified Sterile Processing and Distribution Manager (CSPDM - CBSPD)
Certified in Sterile Processing Management (CSPM - CBSPD)
Success Factors
Strong hands-on experience with sterile instrumentation and tray assembly.
Ability to manage large volumes of instrumentation with accuracy and attention to detail.
Leadership skills with ability to coach and develop team members.
Proactive, organized, and able to meet aggressive pre-opening timelines.
Effective communication and collaboration skills across departments.
$48k-62k yearly est. Auto-Apply 53d ago
Customer Success Supervisor
Vantagepoint Ai, LLC
Service supervisor job in Lakeland, FL
Description Customer Success Supervisor Be a Leader in Customer Experience and Drive Long Term Retention
Are you a strategic customer success leader with 3+ years of experience in customer retention while mentoring high performing teammates and driving measurable improvements in customer retention, add-on sales, and customer satisfaction? Do you excel at balancing hands on leadership with operational excellence across the entire customer lifecycle? Can you transform customer insights into scalable processes while maintaining a customer focused culture and increasing revenue?
With 46 years of success as an AI powered trading technology pioneer, VantagePoint AI is entering an exciting growth phase, and we need an experienced Customer Success Supervisor to be a leader our customer coaching, customer service, and retention initiatives.
Why VantagePoint AI?
Join a recognized industry leader blending AI driven innovation with financial market expertise.
Lead customer success within a close-knit, high-performance team of just under 100 professionals.
Experience true work life balance with standard business hours (8:30 AM to 5:30 PM, limited weekends).
Receive 100% employer paid healthcare and dental coverage.
Thrive in a collaborative, people first culture that values both tradition and forward thinking strategies.
Enjoy company sponsored social events, team building retreats, and a modern workspace in Wesley Chapel.
Your Impact as Customer Success Supervisor
You won't just support customers. You will be a versatile leader who excels across the entire customer journey, from frontline support to strategic retention initiatives. Your ability to flex between hands-on customer service, team mentorship, and cross-functional collaboration will directly impact customer satisfaction, loyalty, and long-term retention while ensuring operational excellence across all customer touchpoints.
Customer Support Excellence & Team Development
Lead by example in delivering exceptional customer support, actively handling escalations, complex cases, and high-priority customer inquiries
Support, mentor, and develop team members across customer support, onboarding, and retention functions
Stay deeply engaged in frontline support activities to maintain expertise, model best practices, and remain connected to evolving customer needs
Help foster a culture of responsiveness, empathy, problem-solving, and continuous improvement throughout the support organization
Assist in developing, implementing, and facilitating training programs focused on support quality, product knowledge, and customer communication skills
Lead coaching sessions to elevate team performance in customer support delivery
Demonstrate flexibility by seamlessly shifting between customer-facing support work, team mentorship, operational tasks, and strategic projects
Customer Retention & Relationship Management
Take ownership of retention initiatives by proactively identifying at-risk customers and implementing intervention strategies to prevent churn
Monitor customer health metrics and support data-driven analysis to predict and address retention risks before they escalate
Build and maintain strong relationships with key sales stakeholders, serving as a trusted advisor and escalation point for critical issues
Support retention strategies designed to improve customer satisfaction and reduce attrition
Collaborate with cross-functional teams to address customer pain points, resolve recurring issues, and enhance the overall support experience
Track and analyze retention metrics, onboarding completion rates, time to value, and customer satisfaction scores to identify improvement opportunities
Help implement proactive outreach programs that strengthen customer relationships and demonstrate ongoing value
Versatile Customer Lifecycle Support
Support the end-to-end customer journey from initial onboarding through renewal, demonstrating flexibility across all phases of the customer lifecycle
Help design and optimize support processes, onboarding workflows, and retention touchpoints that drive product adoption and customer satisfaction
Flex between operational execution and strategic planning to ensure seamless customer experiences at every stage
Assist in implementing scalable systems and workflows for support ticket management, customer communication, and success operations
Partner with Sales, Product, and Marketing teams to ensure smooth handoffs, consistent messaging, and alignment on customer goals
Adapt quickly to shifting priorities, handling everything from urgent customer escalations to long-term process improvement initiatives
Quality Assurance & Support Performance
Support quality assurance frameworks specifically focused on customer support interactions, response times, and resolution effectiveness
Monitor and analyze key support performance indicators including CSAT, NPS, first response time, resolution time, ticket volume, and customer satisfaction scores
Conduct quality reviews of support tickets, calls, and customer interactions to maintain service excellence and identify coaching opportunities
Use support data and customer feedback to drive continuous improvement in team performance and support delivery
Assist in delivering insights and reporting to leadership with clear recommendations for enhancing support operations and retention outcomes
Cross-Functional Collaboration & Customer Advocacy
Serve as a strong Voice of the Customer, championing support feedback and retention insights across the organization
Collaborate with Product teams to communicate recurring customer issues, feature requests, and support trends that impact retention
Partner with Sales and Revenue Operations to ensure smooth post-sale transitions and proactive support for new customers
Work with Marketing to leverage customer success stories, support insights, and retention data for lifecycle campaigns
Coordinate with leadership to identify support inefficiencies, retention gaps, and opportunities for scalable, customer-centric solutions
What You Bring to the TableRequired Experience & Expertise
3+ years of hands-on experience in customer support, customer success, or customer-facing operations
Proven track record of delivering exceptional customer service while contributing to improved retention, satisfaction metrics, and operational efficiency
Demonstrated experience supporting and mentoring customer-facing team members in support or success functions
Strong background in handling customer escalations, resolving complex issues, and managing difficult conversations with professionalism and empathy
Emerging leadership capabilities with readiness to take on supervisory responsibilities while maintaining active support involvement
Bachelor's degree in Business, Communications, or related field (or equivalent experience)
Hard Skills
Deep expertise in customer support best practices, ticketing systems, and support workflows
Data-driven mindset with experience tracking and reporting on customer support and retention KPIs (CSAT, NPS, churn rate, retention rate, response time, resolution time)
Strong analytical skills with ability to identify support trends, diagnose retention issues, and implement data-informed solutions
Proficiency with CRM platforms (Salesforce), customer support tools (Zendesk, Intercom, Freshdesk, or similar), and reporting systems
Experience with customer journey workflows, support escalation processes, and retention lifecycle strategies
Familiarity with quality assurance methodologies, support performance management, and customer feedback systems
Understanding of SaaS business models, subscription metrics, and how support excellence drives revenue retention
Soft Skills & Leadership Qualities
Customer-first mindset with genuine passion for solving problems, delivering exceptional support, and building lasting relationships
Exceptional communication skills with ability to handle difficult conversations, de-escalate tense situations, and influence across all levels
Highly adaptable and versatile with proven ability to flex between hands-on support work, team leadership, strategic projects, and operational tasks
Empathetic team player who builds trust, fosters collaboration, and supports team performance through coaching and mentorship
Solution-oriented problem solver with ability to identify root causes of support and retention issues and implement scalable fixes
Proactive and results-oriented with strong sense of ownership, accountability, and bias toward action
Resilient and composed under pressure with ability to thrive in a dynamic, fast-paced support environment
Willingness to roll up sleeves and handle frontline support, escalations, and complex customer issues to stay connected to customer needs and model excellence
Growth mindset with eagerness to develop leadership skills while maintaining deep customer support expertise
Preferred Skills
Experience in fintech, financial services, SaaS, or high-growth technology environments with complex support needs
Background in customer retention programs, churn analysis, or customer health scoring
Exposure to support automation, customer onboarding tools, or lifecycle communication platforms
Experience with multiple support channels (email, chat, phone, social media)
Interest in pursuing certification in customer experience, support management, or quality assurance
Compensation & Benefits
Competitive base salary commensurate with experience
100% employer-paid healthcare and dental coverage
Generous paid time off (PTO) and paid holidays
Birthday leave
Company-inclusive birthday, anniversary, and special achievement celebrations
Professional development and growth opportunities in support leadership
Work with cutting-edge A.I. technology in the fintech space
Off-site company-sponsored events for employees and family members
A stable and thriving company positioned for long-term growth, regardless of economic conditions
Location & Work Arrangement
On site employment at our modern offices in Wesley Chapel, FL (Tampa Bay Area)
Be Part of Something Bigger
At VantagePoint AI, you won't just manage customer support. You'll be a strategic leader helping independent traders achieve financial freedom by ensuring they receive world class service and support. This is your chance to make a measurable impact at a company that has been revolutionizing trading technology for over 46 years.
Ready to lead? Apply today and help us write the next chapter in customer success excellence.
We participate in E-Verify.
$32k-48k yearly est. Auto-Apply 1d ago
Service Supervisor
Crown Residential
Service supervisor job in Ellenton, FL
Full-time Description
The ServiceSupervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level.
RESPONSIBILITIES:
Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.
Establish and manage a team of qualified and trained Teammates
Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director
Maintain a safe working environment and educate Teammates on practicing safe procedures
Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards
Report liability hazards found in the community to Property Director and or, Regional Director
Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc.
Respond to all service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service
Responsible for service follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming vacant
Conduct all work in compliance of OSHA and Equal Housing Opportunity
Monitor storing of equipment, supplies, and tools in a secure area
Delegate+ inventory of supplies and tools
Manage budget for equipment and supplies for maintenance and order supplies from vendors
Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's procedures and standards
Make recommendations and modifications regarding property performance, business needs, etc.
Any other tasks assigned or directed
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget
Attend all required Crown Residential maintenance trainings
Ability to effectively work in a team setting and collaborate with administrative staff
Possess and practice exceptional safety skills while on the job.
Be highly motivated and have a positive attitude
Valid Driver's License and reliable transportation
Ability to prioritize multiple tasks, follow-up, and follow through
Ability to provide coverage on a rotating basis for property on an on-call basis as needed
Awareness of working long hours outdoors and in the elements
Professional appearance and demeanor
Have a thorough knowledge of safety and the proper operation of all tools and equipment.
Ability to effectively manage and lead a team of Service Teammates
Have excellent customer service skills when talking to residents about service needs.
Hands on working knowledge of typical apartment maintenance
Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely
Consistent, regular and in person attendance during assigned hours at the workplace are required
Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
Requirements
EDUCATION, EXPERIENCE, CERTIFICATION:
Required:
High school diploma or equivalent
EPA Section 608 HVAC Type I
Preferred:
Bachelor or Teammates degree
Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
CFC/EPA, CPO certifications
North American Technician Excellence (NATE)
Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
$34k-57k yearly est. 60d+ ago
Regional Supervisor
WGA Legacy Property Management
Service supervisor job in Brandon, FL
Job description
Responsible for the daily operations of a group of A-B Class of properties. Responsible for maintenance, asset management, accounting and marketing. Provides input to strategic decisions that affect the functional area of responsibility. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
This position is responsible for overseeing and supporting teams of managers, assistant managers, leasing and maintenance. The Regional Supervisor directs staff to ensure properties within their assigned portfolio are financially sound and well maintained. The Regional Supervisor is responsible for managing property managers, assistant managers and all personnel at each property. He / She is responsible for the overall direction, coordination, and evaluation of the staff. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work or terminating. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
The Regional Supervisor reports to the Director of Operations of the Company but is also functionally accountable to the Director of Compliance and CEO of the company to ensure procedures and operations at the company and property are optimized and carried out on a consistent basis.
Responsibilities will include but are not limited to:
Hires, trains, supervises, develops the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists managers with site-level employees.
Monitors and makes recommendations to improve property operations; reviews occupancy status; recommends rent schedules and prepares rent increases.
Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
Oversee the resolution of resident relation issues.
Accountable to have all invoices and financials ready by month end.
Accountable for all expenditure on the property as well as monitoring income on a weekly basis.
Accountable for renewal schedule and manages any concession to ensure they follow company policy.
Inspects the properties to ensure the highest standards are maintained; evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations. Conducts periodic inspection of vacant apartments for market-ready condition.
Assists in annual operating and capital budgets, monitors budget performance
Reviews expenditures within specified budgetary guidelines.
Assists in the development and implementation of property management training programs.
Responsible for reviewing and optimizing marketing plan for each property
Systematic travel between Texas and Florida
Skills & Qualifications:
As a minimum of 5 years of supervisory experience.
Working knowledge of applicable local and federal housing laws.
Knowledge of property maintenance, property marketing, and financial aspects of property management.
Knowledge of employment laws related to equal opportunity, hiring, training.
Strong supervisory, personnel management and organizational skills.
Ability to delegate and communicate property management policies and procedures.
Computer literate. Proficiency in Word, PowerPoint and Excel.
Must have experience with Resman-property management software.
CAM HAA Certification and CAPS HAA preferred
Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills.
Ability to work under pressure, successfully meet deadlines and multitask.
Must travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Must be able to work and be comfortable working in an environment where she/he will have direct interaction with the ownership of the assets.
Must be willing to fill and provide coverage in different roles as required from substitute for assistant managers or property managers if required and to fill the duties of the Director of Operations of the company for short periods of time.
Must be able to work outside of her/ his comfort level to provide recommendations to processes or areas that need to be improved in the overall organization.
As the Regional Supervisor for a small company, he or she will be expected to multitask in different roles and provide timely input to affect operations and company culture.
Conduct exterior property walks for asset preservation at each location
Ability to maintain asset performance of portfolio during the reposition and heavy rehabs
Communication with their teams, ownership, managers, upper management, customers, and residents
Ability to work in Fast Paced Environment
Self Sufficient/ Doesn't Need Micromanaging/Delivery with Out Supervision
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management program to complete required reports and employment documents. Strong proficiency in using property management software (Preferably Resman)
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percent to complete financial records, budgets, and other fiscal reporting information.
Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members, including maintenance specialists. (Preferably 3 years of property management experience)
Employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operations of an apartment community
Must be able to pass background check and drug test.
All done!
Your application has been successfully submitted!
Other jobs
$36k-62k yearly est. 60d+ ago
Service Manager
Seacoast Service Partners Na LLC 3.4
Service supervisor job in Sarasota, FL
Putnam Mechanical LLC, a professional 13 years old commercial refrigeration, heating, air conditioning and ventilation service company.
*5 star rated company who wants individuals looking for a career, not just a job.
*Employee friendly, team atmosphere and customer focused.
Applicants must possess the following:
Responsibilities include business development activities; including, but not limited to, lead generation, cold calling, and networking. This individual will also follow-up on perspective cold and warm leads, provide operations support, self manage and possess a team attitude. A solid candidate will be a strong problem solver, be able to generate and achieve sales goals through the use cumulative hard work, knowledge and experience, and is results driven.
Key Responsibilities and Duties
Business development and new customer acquisition
Account management of existing customers
Operations Support
Enhance our Putnam Mechanical name in the community
Increase sales and gross margin, and meet sales goals
Project management
Successful marketing of Putnam Mechanical to target market
Qualifications
Proven sales experience through cold calling
Able and willing to connect with the community
Excellent communication skills, listening, speaking, writing
Hard-working and results driven
Proficient with smartphones, computers, Microsoft Word, Excel, Outlook
Professional and clean cut
Physically able to climb ladders as needed
Benefits:
Salary plus commission
Bonuses
Health, Dental, Vision
Company paid Life Insurance
401k with company match
Paid Time Off
Paid Holidays
Company Vehicle
PI13daa5c2e671-31181-39440306
$37k-54k yearly est. 8d ago
Lead Avionics Services Modeler
GE Aerospace 4.8
Service supervisor job in Clearwater, FL
The Lead Avionics Services Modeler (Technical Proposal Specialist) owns the financial model and assumptions for long-term services proposals to customers. This can be both in the form of standalone services models for individual customers and enterprise scale models which are used alongside the OE business case when assessing New Product Introduction (NPI). They partner across Engineering, Services, Finance, Supply Chain, Commercial, and Program teams resulting in robust business cases, quantified contract risk, and informed decision-making throughout the Inquiry to Order process.
The Lead Avionics Services Modeler delivers accurate and defensible financial models that improve Safety, Quality, Delivery, and Cost (SQDC) outcomes and enable profitable and competitive offerings, provides clear visibility to financial risk/opportunity in pursuit, negotiation, and execution phases, and strengthens win probability and margin realization via insight on market dynamics, cost drivers, reliability, and operational risk.
Roles and Responsibilities
* Business Case Modeling and Analysis
* Build, own, and maintain long-term service financial models incorporating technical, reliability, operational, and commercial inputs
* Produce robust business cases with documented, traceable assumptions and sources; present sensitivities, scenarios, and risk ranges
* Perform sensitivity, scenario, to quantify risk/return and confidence levels
* Translate model outputs into customer-ready pricing structures, volumes, and offer letters with clear value rationale
* Cross-Functional Leadership
* Coordinate inputs across Engineering (Reliability/Repair), Services Operations, Supply Chain, Commercial, Finance, and Legal
* Lead working sessions to challenge assumptions, reconcile data discrepancies, and drive alignment on the target offer
* Achieve internal approvals and support bid teams through negotiation to contract award
* Risk Management and Governance
* Clearly articulate financial and operational risk drivers, triggers, and mitigations in deal reviews
* Participate in tollgate handovers to ensure program teams understand the contracted service construct and modeled risk
* Contribute to Contract Margin Review (CMR) to assess performance, update forecasts, and align on corrective actions
* Installed Base and Platform Analytics
* Execute Product Platform Reviews (PPRs) to establish agreed reliability and cost baselines for strategic platforms
* Benchmark competitive landscape, supplier dynamics, price/cost trends, and market conditions; provide commercial insight and upsell/value levers
* Continuous Improvement and Tooling
* Evolve modeling standards, templates, and documentation; manage common modeling tool governance and configuration control
* Maintain accurate records, versioning, and audit trail of models, assumptions, and data sources
* Drive process improvements to reduce cycle time, increase model accuracy, and improve deal velocity and quality
Required Qualifications
* Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of experience in Sales & Technical Proposals)
* Minimum of 3 years of experience in Sales & Technical Proposals
Preferred Qualifications
* Demonstrated experience building complex financial or lifecycle cost models for services, aftermarket, or long-term agreements
* Strong commercial acumen with understanding of pricing strategies, value selling, and contract structures for long-term services
* Advanced data analytics skills; ability to synthesize large, imperfect datasets into defensible insights
* Expert-level Excel skills, including modeling best practices (index/match/xlookup, array formulas, scenario manager, pivoting, data validation) and familiarity with VBA or similar for model automation
* Experience with probabilistic analysis and scenario planning (e.g., sensitivity analysis, tornado charts; exposure to Monte Carlo a plus)
* Familiarity with reliability engineering concepts, shop visit dynamics, maintenance programs, and cost drivers in avionics or aerospace services
* Strong oral and written communication; ability to translate technical and financial complexity into clear narratives for executives and customers
* Proven project management skills: planning, stakeholder engagement, tollgate readiness, and on-time delivery
* Experience with analytics/visualization tools (e.g., Power BI/Spotfire), and ERP/PLM/CPQ exposure is a plus
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Site: FMCOH Wiregrass Ranch Hospital Location: Wesley Chapel, Florida Position: Supervisor Department: Imaging Services Elevating Healthcare in Wesley Chapel and West Florida, Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is poised to revolutionize healthcare in Wesley Chapel and the broader West Florida region. This five-story, state-of-the-art multi-specialty hospital spans 380,000 square feet, purpose-built to serve one of Florida's fastest-growing communities with exceptional, outcomes-focused care. Designed for Excellence: Opening with 102 beds, expandable to 300 beds at full build-out 9 advanced operating rooms, including a hybrid OR with real-time imaging capabilities Comprehensive services in cardiology, neurology, oncology, surgery, and more From life-saving procedures to advanced diagnostics, this facility is engineered to meet the evolving needs of our community with precision and compassion. Job Summary Supervisor of Imaging Services monitorsthe daily operations of patient and staff workflow efficiently and accurately to ensure high quality patient care and directly supervises Imaging personnel. Responsibilities Essential Functions • Directsthe work of technologists and support staff to ensure workflow efficiency and accuracy to achieve high quality care. • Establishes and productively assesses and correctsstaffing patternsthat support excellent customerservice. • Ensuresimages meet the established Quality Control standards. • Appliesthe principles ofradiation protection and safety to minimize exposure to patients, self, and others. • Consistently exercises professional judgement and maintains a professional demeanor. • Communicates and interacts closely with the scheduling department, Physicians, and Radiologiststo ensure optimal patient/staff flow and resolves patient care issues. • Compiles, monitors, and analyzes data for critical successfactors, Joint Commission, and budget variance reports. • Interacts and works with other departmentsupervisors and staffto continually improve patient care issues(i.e., tasksforces, focus studies, PI teams, steering committees). Performs PI initiatives, and process flow changes as directed. • Administers medical aid asrequired in cases of adverse reactionsto contrast medication and/or other emergencies. • Utilizes all Corporate Imaging computer systems effectively and accurately. • Performsstaff orientation. • Facilitates monthly staff and lead meetings. • Providesteam members with in-services, training, and education. • Serves as a resource for students and faculty membersfor affiliated Imaging programs. • Ensuresthe safety of all customers. • Manages various personnel functionsincluding hiring, work assignments, coaching plans, and disciplinary actions. • Adheresto Orlando health's mission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements. Other Related Functions • Evaluatestime entry for accuracy/completeness. • Monitors all Radiology systemsto ensure appropriate use, accuracy, and completion of tasks. • Maintains a cooperative work environment. • Maintainsinventory for the section. • Monitors compliance forlicense,registry, and mandatory education of technologists. • Assists with patient care as necessary to ensure quality customer satisfaction. Qualifications Education/Training. • Associate's degree required. • Graduate of an accredited school of Radiologic Technology. Licensure/Certification Mustmeet one of the following: 1. Valid Certified Radiologic Technologist licensure by the State of Florida AND valid American Registry of Radiologic Technologists (ARRT) certification; or 2. Valid American Registry of Diagnostic Medical Sonographers (ARDMS) AND maintains current BLS/Health Care Provider certification required. Experience Two (2) year of experience in Radiology or Radiology Specialty, as applicable for area. (E.g., MRI, X-Ray, CT, etc.). Lead experience preferred
Education/Training. • Associate's degree required. • Graduate of an accredited school of Radiologic Technology. Licensure/Certification Mustmeet one of the following: 1. Valid Certified Radiologic Technologist licensure by the State of Florida AND valid American Registry of Radiologic Technologists (ARRT) certification; or 2. Valid American Registry of Diagnostic Medical Sonographers (ARDMS) AND maintains current BLS/Health Care Provider certification required. Experience Two (2) year of experience in Radiology or Radiology Specialty, as applicable for area. (E.g., MRI, X-Ray, CT, etc.). Lead experience preferred
Essential Functions • Directsthe work of technologists and support staff to ensure workflow efficiency and accuracy to achieve high quality care. • Establishes and productively assesses and correctsstaffing patternsthat support excellent customerservice. • Ensuresimages meet the established Quality Control standards. • Appliesthe principles ofradiation protection and safety to minimize exposure to patients, self, and others. • Consistently exercises professional judgement and maintains a professional demeanor. • Communicates and interacts closely with the scheduling department, Physicians, and Radiologiststo ensure optimal patient/staff flow and resolves patient care issues. • Compiles, monitors, and analyzes data for critical successfactors, Joint Commission, and budget variance reports. • Interacts and works with other departmentsupervisors and staffto continually improve patient care issues(i.e., tasksforces, focus studies, PI teams, steering committees). Performs PI initiatives, and process flow changes as directed. • Administers medical aid asrequired in cases of adverse reactionsto contrast medication and/or other emergencies. • Utilizes all Corporate Imaging computer systems effectively and accurately. • Performsstaff orientation. • Facilitates monthly staff and lead meetings. • Providesteam members with in-services, training, and education. • Serves as a resource for students and faculty membersfor affiliated Imaging programs. • Ensuresthe safety of all customers. • Manages various personnel functionsincluding hiring, work assignments, coaching plans, and disciplinary actions. • Adheresto Orlando health's mission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements. Other Related Functions • Evaluatestime entry for accuracy/completeness. • Monitors all Radiology systemsto ensure appropriate use, accuracy, and completion of tasks. • Maintains a cooperative work environment. • Maintainsinventory for the section. • Monitors compliance forlicense,registry, and mandatory education of technologists. • Assists with patient care as necessary to ensure quality customer satisfaction.
$48k-62k yearly est. Auto-Apply 6d ago
Assistant Camp Supervisor - Wesley Chapel District Park
Pasco County, Fl 4.3
Service supervisor job in Wesley Chapel, FL
General Description JOIN OUR TEAM AS AN ASSISTANT CAMP SUPERVISOR! Responsible recreation leadership work at a County recreation complex or summer recreation program site. Essential Job Functions Planning and implementing arts and crafts projects; daily instruction and behavior management; planning and organizing special events; assisting the Camp Supervisor with development of a comprehensive program of recreational activities; supervising the planning and daily instruction of games, sports, crafts, and other recreational activities for children. Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. Performs related work as required.
Knowledge, Skills and Abilities
Candidates must possess maturity of judgment, proven leadership ability, and experience in teaching/leading arts and crafts and/or recreational activities. Ability to plan and implement arts and crafts projects, special projects and sports for children.
Minimum Requirements
PHYSICAL SKILLS: Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects. Ability to bend, stoop, and squat frequently. Ability to communicate effectively using verbal, written and visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Must possess a high school diploma or equivalency. Experience with summer day camp programs preferred.
A comparable amount of directly related experience MAY be substituted at the County's discretion for the minimum educational requirements if candidates are not available that fully meet the minimum requirements of the position as posted.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Valid CPR and First-Aid certifications preferred.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Temporary Position - benefits not available. Not eligible for Veterans' Preference in accordance with FS 295.07.
$33k-40k yearly est. 4d ago
Supervisor, Sterile Process Services - Nights
Orlando Health 4.8
Service supervisor job in Wesley Chapel, FL
Supervisor, Sterile Processing - Wiregrass Ranch Hospital Location: Wesley Chapel, FL Schedule: Overnight About Orlando Health Wiregrass Ranch Hospital Opening in 2026, Wiregrass Ranch Hospital in Wesley Chapel will be one of Orlando Health's newest locations, serving the community with advanced, patient-focused care. We are seeking an experienced Supervisor, Sterile Processing to join our team ahead of opening to prepare and manage all sterile processing operations for surgical readiness. Job Overview The Supervisor, Sterile Processing is responsible for overseeing daily sterile processing operations, instrument delivery, and preparation processes within the facility. This role ensures the safe, efficient, and compliant management of surgical instrumentation while providing leadership and support to the sterile processing team. Responsibilities Key Responsibilities Direct and manage all aspects of instrument delivery and on-site sterilization processes. Assist with departmental workflow to ensure safe and cost-effective packaging, sterilization, storage, and aseptic presentation of instrumentation. Conduct ongoing sterilization efficacy testing to meet regulatory standards. Maintain a professional representation of Orlando Health and departmental services. Manage human resources functions including hiring, scheduling, coaching, and performance counseling. Facilitate effective interdepartmental and intradepartmental communication to support daily operations. Partner with educators to provide ongoing staff education based on individual and departmental needs. Coordinate daily staffing needs and coverage requirements. Take a proactive approach in identifying and preventing potential problems within the department. Maintain compliance with all Orlando Health policies, procedures, and regulatory requirements. Site-Specific Responsibilities Prepare for hospital opening by building and organizing surgical trays (300+ trays, each containing 100+ instruments). Enter all instrumentation into the SPM and create comprehensive count sheets. Ensure surgical instruments are organized and ready for use by surgeons before hospital opening. Support departmental readiness for day-to-day sterile processing operations once the hospital opens. Qualifications Qualifications Education & Experience: Associate degree & 3 years of directly related experience OR 7 years of directly related experience and High School Diploma or equivalent. Licensure/Certification: Maintain one of the following: Certified Registered Central Service Technician (CRCST - HSPA) Certified Healthcare Leader (CHL - IAHCSMM) SPD Technician Certification (CSPDT - CBSPD) Certified Sterile Processing and Distribution Manager (CSPDM - CBSPD) Certified in Sterile Processing Management (CSPM - CBSPD) Success Factors Strong hands-on experience with sterile instrumentation and tray assembly. Ability to manage large volumes of instrumentation with accuracy and attention to detail. Leadership skills with ability to coach and develop team members. Proactive, organized, and able to meet aggressive pre-opening timelines. Effective communication and collaboration skills across departments.
Qualifications Education & Experience: Associate degree & 3 years of directly related experience OR 7 years of directly related experience and High School Diploma or equivalent. Licensure/Certification: Maintain one of the following: Certified Registered Central Service Technician (CRCST - HSPA) Certified Healthcare Leader (CHL - IAHCSMM) SPD Technician Certification (CSPDT - CBSPD) Certified Sterile Processing and Distribution Manager (CSPDM - CBSPD) Certified in Sterile Processing Management (CSPM - CBSPD) Success Factors Strong hands-on experience with sterile instrumentation and tray assembly. Ability to manage large volumes of instrumentation with accuracy and attention to detail. Leadership skills with ability to coach and develop team members. Proactive, organized, and able to meet aggressive pre-opening timelines. Effective communication and collaboration skills across departments.
Key Responsibilities Direct and manage all aspects of instrument delivery and on-site sterilization processes. Assist with departmental workflow to ensure safe and cost-effective packaging, sterilization, storage, and aseptic presentation of instrumentation. Conduct ongoing sterilization efficacy testing to meet regulatory standards. Maintain a professional representation of Orlando Health and departmental services. Manage human resources functions including hiring, scheduling, coaching, and performance counseling. Facilitate effective interdepartmental and intradepartmental communication to support daily operations. Partner with educators to provide ongoing staff education based on individual and departmental needs. Coordinate daily staffing needs and coverage requirements. Take a proactive approach in identifying and preventing potential problems within the department. Maintain compliance with all Orlando Health policies, procedures, and regulatory requirements. Site-Specific Responsibilities Prepare for hospital opening by building and organizing surgical trays (300+ trays, each containing 100+ instruments). Enter all instrumentation into the SPM and create comprehensive count sheets. Ensure surgical instruments are organized and ready for use by surgeons before hospital opening. Support departmental readiness for day-to-day sterile processing operations once the hospital opens.
$48k-62k yearly est. Auto-Apply 6d ago
Assistant Camp Supervisor - Veterans Memorial Park
Pasco County, Fl 4.3
Service supervisor job in Hudson, FL
General Description JOIN OUR TEAM AS AN ASSISTANT CAMP SUPERVISOR! Responsible recreation leadership work at a County recreation complex or summer recreation program site. Essential Job Functions Planning and implementing arts and crafts projects; daily instruction and behavior management; planning and organizing special events; assisting the Camp Supervisor with development of a comprehensive program of recreational activities; supervising the planning and daily instruction of games, sports, crafts, and other recreational activities for children. Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. Performs related work as required.
Knowledge, Skills and Abilities
Candidates must possess maturity of judgment, proven leadership ability, and experience in teaching/leading arts and crafts and/or recreational activities. Ability to plan and implement arts and crafts projects, special projects and sports for children.
Minimum Requirements
PHYSICAL SKILLS: Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects. Ability to bend, stoop, and squat frequently. Ability to communicate effectively using verbal, written and visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Must possess a high school diploma or equivalency. Experience with summer day camp programs preferred.
A comparable amount of directly related experience MAY be substituted at the County's discretion for the minimum educational requirements if candidates are not available that fully meet the minimum requirements of the position as posted.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Valid CPR and First-Aid certifications preferred.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Temporary Position - benefits not available. Not eligible for Veterans' Preference in accordance with FS 295.07.
How much does a service supervisor earn in Town North Country, FL?
The average service supervisor in Town North Country, FL earns between $27,000 and $72,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Town North Country, FL
$44,000
What are the biggest employers of Service Supervisors in Town North Country, FL?
The biggest employers of Service Supervisors in Town North Country, FL are: