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  • Service Superintendent

    Lunova Group

    Service supervisor job in Washington, DC

    Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you. We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction. What You'll Do: You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably. Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality. Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance. Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites. Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals. Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects. Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime. Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed. Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction. What You Bring to the Team: 2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience Strong knowledge of the construction and elevator industries Ability to interpret technical documents, blueprints, and diagrams Excellent communication skills with experience presenting to both teams and management Strong analytical and problem-solving abilities Confidence working independently and making decisions in fast-paced environments Location: Washington DC- Local travel required to client sites and projects Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered: Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $102k-143k yearly 1d ago
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  • Manager, International Tax Shared Services

    KPMG 4.8company rating

    Service supervisor job in Baltimore, MD

    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our International Tax practice. Responsibilities: Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions Assist with the review and preparation of various tax forms and disclosures related to such operations Advise multinational enterprises on tax planning opportunities Work on process improvement projects with internal teams in a largely virtual environment Qualifications: Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Knowledge of a broad range of international and domestic tax law provisions Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service Ability to effectively manage teams in a virtual environment KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** California Salary Range: $113300 - $208900 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $70k-94k yearly est. 8d ago
  • Financial Management Team Lead

    Thompson Gray Inc. 3.9company rating

    Service supervisor job in Washington, DC

    Job Description: The selected candidate will work as a Financial Management Team Lead to oversee the execution of task order requirements in support of the U.S. Army's Financial Improvement and Audit Readiness (FIAR) objectives. The Team Lead will be responsible for coordinating, tracking, and ensuring the successful completion of all assigned tasks under their respective task order award. This role includes direct engagement with Army civilian leadership, ownership of project progress reporting, and ensuring that financial improvement initiatives are executed in accordance with Army FIAR guidance and within the established period of performance. The Team Lead must be available during all core working hours and serve as the primary point of contact for their assigned task order. Full-Time/Part-Time: Full-Time Worksite details: National Capital Region (NCR), Fayetteville, NC, San Antonio, TX and Other Remote Locations Duties will include: Serve as the primary lead and point of contact for all assigned task order activities related to Army Financial Improvement and Audit Readiness (FIAR) objectives. Manage the execution, coordination, and tracking of tasks associated with audit remediation, internal controls testing, and corrective action implementation. Brief the Civilian Government Lead regularly on the status of assigned objectives, milestones, risks, and progress toward financial improvement goals. Monitor and ensure completion of Corrective Action Plans (CAPs) for Notices of Findings and Recommendations (NFRs) issued by external auditors. Support Test of Design (ToD) and Test of Operating Effectiveness (ToE) processes by coordinating documentation, managing timelines, and ensuring deliverable quality. Oversee coordination of Provided By Client (PBC) responses and audit documentation for site visits, walkthroughs, and testing activities. Review and validate Key Supporting Documentation (KSDs) for completeness, accuracy, and consistency with Army financial reporting requirements. Maintain clear communication with Army stakeholders and external auditors, ensuring alignment on financial processes, internal controls, and audit readiness efforts. Use Army systems (e.g., GFEBS, LMP, DPAS) to support audit documentation, data analysis, and financial control reviews. Track and report task order performance, manage team workflows, and escalate risks or delays to engagement management in a timely manner. Prepare and deliver briefings, updates, and reports to both internal and external stakeholders regarding progress toward task order objectives. Team Lead Responsibilities: Lead a team of consultants and analysts assigned to the task order; manage day-to-day execution of responsibilities and monitor individual progress. Ensure alignment of all work products with task order objectives, client expectations, and Army audit readiness standards. Provide coaching, mentoring, and technical guidance to team members to ensure high-quality deliverables and continued task momentum. Maintain availability during all designated core working hours to support client needs, team collaboration, and progress updates. Position Requirements: Bachelor's Degree in Accounting, Finance, Information Systems, or Business Management/Administration (if the individual did not receive a Bachelor's in one of these fields but received a Master's Degree in Accounting, Finance, Information Systems, Business Management/Administration, Mathematics, Statistics, Computer Science, Data Science, then the Master's may serve in place of the Bachelor's degree); one of the following active and current certifications issued by appropriate licensing authority: CPA, CIA, CISA, PMP, CGFM, CDFM, SAFe, or ITIL. Ten (10) years of experience with Federal financial management, including four (4) years of Federal accounting experience. Active minimum DoD SECRET Clearance is required. Candidate must be able to possess an interim SECRET clearance to be considered. Intermediate to advanced proficiency in the use of Microsoft Office Suites (especially Excel, PowerPoint, and Word). Well-developed and professional interpersonal skills. Ability to own work product development and demonstrate initiative and accountability for assigned task areas, effectively coordinating with team members and across various organizations. Ability to interact effectively with people at all organizational levels of the firm and client. Excellent verbal and written communication skills; detail oriented. Ability to work independently within a team environment and with a customer service focus. Strong organizational skills with ability to multi-task in a fast-paced, deadline-driven environment. Budgeted Salary for this position is between $120,000-$135,000. Why join Thompson Gray? Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike. Competitive pay based on your qualifications Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, 401(k) plan with employer match Additional perks: TG Swag, Dependent Scholarship Program, Tuition Assistance for furthering education, Professional Development opportunities Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling Annual donation to the charity of your choice Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and an annual holiday party Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community. Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants. #J-18808-Ljbffr
    $120k-135k yearly 2d ago
  • Customer Service Supervisor

    The Dixon Group 4.0company rating

    Service supervisor job in Chestertown, MD

    Shift Hours: 8am - 5pm, Monday - Friday Competitive Compensation - $60,000 - $80,000, annually Make the Right Connection-Build Your Career with Dixon! The Dixon Group is seeking a dynamic, hands-on Customer Service Supervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide. The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values. What You'll Do: Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process. Develop departmental systems and goals to ensure superior customer service and operational efficiency. Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery. Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety. Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction. Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry. Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity. What We're Looking For: Bachelor's degree in Business or related field required. Minimum 7 years in Customer Service within a manufacturing or industrial setting. At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability. Advanced proficiency in ERP software and data analysis tools. Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders. Deep understanding of industrial regulations and a commitment to safe and ethical business practices. Excellent customer service and management skills Effective coaching and leadership ability Excellent interpersonal skills and ability to instill a teamwork environment What We Offer: Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
    $60k-80k yearly 4d ago
  • Field Service Supervisor

    AHU Technologies

    Service supervisor job in Washington, DC

    Benefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Reports to: Field Service Manager Employment Type: Full-Time, Hourly Overview: The Field Service Supervisor (FSS) is responsible for leading a team of mechanics to support KATS projects, ensuring high-quality service and client satisfaction. The role involves project execution, team supervision, safety compliance, and effective communication with clients and stakeholders. Key Responsibilities: ✅ Safety: Lead daily meetings, ensure job safety analysis (JSA) completion, and maintain zero recordable injuries. ✅ Project Execution: Oversee project scope, team coordination, documentation, and client communication. ✅ Communication: Provide status updates, mentor team members, and identify opportunities for additional services. ✅ Leadership: Foster teamwork, adaptability, and accountability while maintaining high performance standards. Requirements: ✔️ 5+ years of experience with rotating equipment (steam turbines, compressors, engines, etc.). ✔️ 2+ years of leadership experience (preferred). ✔️ Technical degree (preferred). ✔️ Microsoft Office proficiency. ✔️ Ability to travel 100% and lift up to 50 lbs. Benefits: 🔹 Competitive pay & advancement opportunities 🔹 Excellent benefits & retirement plan 🔹 Paid time off, holidays, and strong company culture KATS is an equal opportunity employer and a drug-free workplace. Compensation: $32.00 - $45.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $32-45 hourly Auto-Apply 60d+ ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water and Sewer Authority 4.6company rating

    Service supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: * Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. * Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. * Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. * Participates in the identification, development and management of databases and record management systems based on business requirements. * Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. * Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. * Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. * Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. * Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. * Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. * Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. * Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. * Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. * Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. * Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. * Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. * Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. * Prepare performance data and evaluation reports, as well as routine and special reports as required. * Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
    $74k-94k yearly est. Auto-Apply 49d ago
  • Field Service Supervisor

    Sobieski 4.0company rating

    Service supervisor job in Edgewood, MD

    Sobieski Services Inc. of Edgewood, MD is looking to hire a full-time Field Service Supervisor. Are you interested in a career with a growing company and supportive team? This position earns a competitive wage, depending on experience. We offer excellent benefits, including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule. If this sounds like the right opportunity for you, apply today! ABOUT SOBIESKI SERVICES Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers. We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities. We believe in providing the right tools for optimal success! DAY IN A LIFE The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability. QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduation from a vocational school and/or apprenticeship preferred Journeyman license favorable Minimum of five (5) years' experience as field service management required Plumbing and/or HVAC installation/service experience required Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products Professional demeanor and ability to interact with a variety of stakeholders Ability to pass a background check and drug screen with a valid driver's license and good driving record
    $44k-67k yearly est. Auto-Apply 55d ago
  • Supervisor of Material Services

    Medstar Research Institute

    Service supervisor job in Washington, DC

    About the Job Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained. Primary Duties and Responsibilities * Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary. * Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories. * Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff. * Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets. * Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders. * Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments. * Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards. * Prepares and submits periodic activities reports statistical reports and summaries. * Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry. * Maintains current knowledge of technical and business developments and communicates relevant information to the work group. * Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required This position has a hiring range of USD $59,820.00 - USD $101,836.00 /Yr. General Summary of Position Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained. Primary Duties and Responsibilities * Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary. * Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories. * Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff. * Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets. * Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders. * Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments. * Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards. * Prepares and submits periodic activities reports statistical reports and summaries. * Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry. * Maintains current knowledge of technical and business developments and communicates relevant information to the work group. * Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required
    $59.8k-101.8k yearly 6d ago
  • Supervisor of Material Services

    HH Medstar Health Inc.

    Service supervisor job in Washington, DC

    About the Job Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained. Primary Duties and Responsibilities * Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary. * Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories. * Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff. * Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets. * Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders. * Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments. * Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards. * Prepares and submits periodic activities reports statistical reports and summaries. * Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry. * Maintains current knowledge of technical and business developments and communicates relevant information to the work group. * Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required This position has a hiring range of USD $59,820.00 - USD $101,836.00 /Yr.
    $59.8k-101.8k yearly 6d ago
  • Customer Service Supervisor

    Dixon Valve

    Service supervisor job in Chestertown, MD

    Shift Hours: 8am - 5pm, Monday - Friday Competitive Compensation - $60,000 - $80,000, annually Make the Right Connection-Build Your Career with Dixon! The Dixon Group is seeking a dynamic, hands-on Customer Service Supervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide. The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values. What You'll Do: * Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process. * Develop departmental systems and goals to ensure superior customer service and operational efficiency. * Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery. * Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety. * Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction. * Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry. * Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity. What We're Looking For: * Bachelor's degree in Business or related field required. * Minimum 7 years in Customer Service within a manufacturing or industrial setting. * At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability. * Advanced proficiency in ERP software and data analysis tools. * Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders. * Deep understanding of industrial regulations and a commitment to safe and ethical business practices. * Excellent customer service and management skills * Effective coaching and leadership ability * Excellent interpersonal skills and ability to instill a teamwork environment What We Offer: * Medical, dental, and vision insurance for you and your family * Competitive salary * Bonus programs * 401K retirement plan * Training opportunities * Tuition reimbursement * Paid vacation, PTO, and holidays * Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
    $60k-80k yearly 4d ago
  • Customer Service Supervisor

    Dixon Valve & Coupling Company LLC

    Service supervisor job in Chestertown, MD

    Job Description Customer Service Supervisor Shift Hours: 8am - 5pm, Monday - Friday Competitive Compensation - $60,000 - $80,000, annually Make the Right Connection-Build Your Career with Dixon! The Dixon Group is seeking a dynamic, hands-on Customer Service Supervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide. The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values. What You'll Do: Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process. Develop departmental systems and goals to ensure superior customer service and operational efficiency. Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery. Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety. Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction. Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry. Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity. What We're Looking For: Bachelor's degree in Business or related field required. Minimum 7 years in Customer Service within a manufacturing or industrial setting. At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability. Advanced proficiency in ERP software and data analysis tools. Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders. Deep understanding of industrial regulations and a commitment to safe and ethical business practices. Excellent customer service and management skills Effective coaching and leadership ability Excellent interpersonal skills and ability to instill a teamwork environment What We Offer: Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
    $60k-80k yearly 5d ago
  • Service Supervisor - The Varsity (Student Living)

    Education Realty Trust Inc.

    Service supervisor job in Berwyn Heights, MD

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work for a large property or 2 or more assigned properties that ensures the inside and external buildings, grounds, amenities, and common areas of the communit(ies) meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed. * Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance. * Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency. #LI-JJ1 The salary range for this position is $70,000 - $75,000 a year. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $70k-75k yearly Auto-Apply 21d ago
  • Fleet Services Supervisor

    The Hertz Corporation 4.3company rating

    Service supervisor job in Severn, MD

    If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Supervisor Fleet Services position at our Hertz Fleet Services location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team. The Supervisor Fleet Services role is a management role with the Hertz Corporation that provides leadership and administrative support to all maintenance functions. In this role, you will be responsible for overseeing service maintenance on all vehicles within your location during a defined shift, as well as managing the maintenance department employees. The right candidate will have excellent multi-tasking and verbal/written communication skills and the ability to manage, develop, and motivate staff. Wages: $65,000.00 annually + Company Vehicle **Key result areas** : + The primary purpose of the Supervisor Fleet Services is to provide administrative support to all maintenance functions + Oversee location operations while on shift and support the Manager Fleet Services in running local operations and achieving business metrics + Communicate daily task to staff to reach outlined service metrics and goals + Responsible for maintaining, and processing invoices, as well as ensuring proper parts are ordered and in inventory for necessary repairs + Responsible for coordinating schedules for service maintenance on all vehicles at the location as needed **D. Job Contacts** _(main interfaces inside and outside the company)_ - Manger Fleet Services - Fleet Team - Transporters - Mechanics - Vendors - Dir Fleet Services **E. Job dimensions** The Supervisor Fleet Services works under the authority of the Manager Fleet Services and is responsible for the entire maintenance team within the location. This role does not take on any additional responsibility within the Hertz Corporation. _Is driving required_ - ☒ YES ☐ NO **Educational Background:** + High School Diploma or equivalent preferred **Professional Experience:** + 2+ years in a maintenance space, preferably as a mechanic **Knowledge:** + Knowledgeable in rental car procedures and location operations. + General understanding of maintenance practices (preventative and warranty preferred) **Skills:** + Complex problem-solving skills: proven ability to solve problems independently. + Must have excellent multi-tasking and verbal/written communication skills. + Ability to manage, develop and motivate staff. + Must be computer literate with strong keyboarding skills. **Additional Notes:** + Must be able to work flexible shifts including weekends, holidays, and overtime as required. + Must have a valid driver's license and clean driving record. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $65k yearly 4d ago
  • Customer Service

    031&&JW Lemonade Stand

    Service supervisor job in Owings Mills, MD

    • Contributes to the development and maintenance of standards, policies and procedures regarding customer service • Regularly provides feedback on the soundness and effectiveness of the customer service department's policies and procedures. • Facilitates the collection of competitive information in order to monitor business trends and opportunities. • Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area. • Responsible for being familiar with the organization's by-laws in order that all recruitment and retention decisions are made within by-law boundaries. • Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization to existing customers. • Works with the organization's other branch/regional offices to resolve problems, facilitate solutions and enhance customer service offerings. • Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel. • Responsible for notifying administration of any required updates of customer records on the organization's internal database. • Provides back-up support to other group members in the performance of job duties as required. • Supports/participates in the organization's Continuous Improvement Program. • Answers customer inquiries/communications as required. • Attends regular customer service departmental meetings. • Advises internal staff of advertisements and campaigns that affect retention. • Maintains detailed call activity reports and provides them to the Customer Service Manager on a regular basis. • Provides activity/statistical summary reports each week to Customer Service Manager. • Co-ordinates the organization's involvement in internal and external trade shows. • Conducts follow up phone calls to survey respondents who have concerns or questions. • Performs other related duties as assigned by management.
    $32k-43k yearly est. 60d+ ago
  • Supervisor, Title Management

    Element Vehicle Management Services 4.8company rating

    Service supervisor job in Baltimore, MD

    Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We're looking for a proven leader and motivator to join our team as Supervisor, Title Management. In this role, you will oversee daily operations within the Customer Care Contact Center to ensure service, quality, and efficiency standards are consistently met. You will provide leadership, coaching, and directions to team members while supporting departmental and client satisfaction goals. This role is accountable for driving operational excellence and supporting performance outcomes across the organization. What You'll Do Supervise day-to-day operations of assigned work teams to achieve departmental goals. Provide coaching, development, performance feedback, and training to team members and technical leads. Develop, assign, and plan work schedules to support service and productivity requirements. Partner with management to establish, monitor, and measure financial and performance standards. Generate and update workflow and records while identifying and forecasting operational trends. Conduct root-cause analysis, perform quality measures, and manage special projects and initiatives. Plan, coordinate, and deliver training to ensure skill development and compliance with standards. Serve as a departmental liaison, promoting communication, collaboration, and conflict resolution. Oversee operational performance to ensure alignment with budget and cost-control objectives. Basic Qualifications Bachelor's degree required, or three to five years related experience, or equivalent industry experience. Two or more years of demonstrated success supervising teams of 10+ employees. Three years of customer service or client contact experience Solid PC skills including Word, Excel, PowerPoint, data entry, typing, and general office equipment. Ability to lead, motivate, and inspire employees to achieve departmental goals and objectives. Ability to work under pressure using tact, discretion, and sound judgment. Skilled in planning, organization, execution, and analytical problem-solving. Possess excellent verbal and written communication skills. Preferred Qualifications Experience in the Fleet Services industry preferred. Location- Owings Mills The hiring base salary range for this position is $75,500-$103,800 annually. Actual compensation within this range will depend on the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range applies only to candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal
    $75.5k-103.8k yearly Auto-Apply 43d ago
  • Dining Services Supervisor

    Nutrition Management Services Company 4.3company rating

    Service supervisor job in York, PA

    Skilled nursing facility providing quality care to our residents, is seeking an experienced and compassionate Dining Services Supervisor to oversee and supervise all aspects of our dining services. This leadership role is crucial in maintaining a safe, clean, and efficient dining environment while ensuring that our residents enjoy nutritious, high-quality meals. The ideal candidate will have experience in food service supervision, a passion for working in healthcare, and a commitment to providing excellent customer service to our residents and staff. Key Responsibilities: Supervise the daily operations of the dining services department, ensuring the delivery of nutritious, appetizing, and safe meals to residents. Oversee food preparation, meal service, and clean-up operations, ensuring compliance with dietary requirements, health regulations, and safety standards. Lead, train, and supervise dining services staff, including cooks, servers, and dishwashers, ensuring proper work performance, scheduling, and adherence to policies. Collaborate with the dietitian and nursing team to ensure that resident dietary needs are met, including special diets or restrictions. Monitor inventory levels and order food, supplies, and equipment as needed to maintain efficient operation. Conduct regular inspections of kitchen and dining areas to ensure cleanliness and compliance with food safety regulations. Provide excellent customer service to residents, addressing any dietary concerns or special requests promptly and professionally. Maintain accurate records of meal service, dietary needs, and any incidents related to dining services. Qualifications Qualifications: High school diploma or equivalent required; Associate's degree or certification in Food Service Management or related field preferred. At least 2 years of experience in food service supervision, preferably in a healthcare or skilled nursing environment. Knowledge of food safety regulations and dietary guidelines for skilled nursing facilities. Strong leadership and communication skills, with the ability to work collaboratively with staff and residents. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Must be able to pass a background check and meet health requirements. ServSafe Certification or equivalent preferred (or willing to obtain).
    $40k-65k yearly est. 16d ago
  • Service Support - Fitzgerald Hyundai Subaru Gaithersburg

    Fitzgerald Auto Mall 4.2company rating

    Service supervisor job in Gaithersburg, MD

    Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr
    $17.2-20 hourly 60d+ ago
  • Operations Supervisor (Overnights)

    Idexx Laboratories 4.8company rating

    Service supervisor job in Glen Burnie, MD

    Are you a passionate People Leader with 3-5+ years' experience directly supervising employees? Do you thrive in a fast-paced, high-volume work environment? Are you looking for an Overnight Leadership role with a company doing great things for people and pets around the world? As an overnight Operations Supervisor at IDEXX's Glen Burnie, MD reference lab, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Laboratory Technicians, who analyze samples to help veterinarians diagnose and treat pets. IDEXX's focus on enhancing the lives of people and pets starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. Are you a people leader looking for a new role and opportunity? This is a full-time role with competitive day-one benefits and performance incentives - read on to learn more! Want to learn more about Leadership at IDEXX? Check out what our employees say! ************************** In This Role: You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential You will organize staff schedules, coordinate workflow, and oversee costs and metrics You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges You will be a business leader and a people leader for the lab and the line of business You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day. What You Will Need to Succeed: You are able and willing to work overnights You've directly supervised 10+ employees in a fast-paced and / or high-volume work environment You have at least 3-5+ year of direct employee supervision experience in a fast paced, high volume work environment Big plus if you have knowledge of human clinical or veterinary testing and procedures, but not required. You love a fast-paced, high-volume, innovative work environment You are passionate about people leadership You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals. Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. What You Can Expect From Us: Salary rate targeting $85-90K+ (with some flexibility depending on experience) Opportunity for annual cash bonus Opportunity for performance based annual merit increase Health / Dental / Vision Benefits Day - One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Schedule: You will be working 40 hours / week. The scheduled shifts will likely be Midnight - 8:30am Monday/Tuesday through Friday/Saturday nights. There is an every third or fourth Saturday rotation. Flexibility to stay longer or adjust hours as needed a huge plus. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. Is this the role for you? Apply today! #LI-CH1 #IND-LAB
    $85k-90k yearly Auto-Apply 44d ago
  • Call Center Supervisor

    iPic Entertainment

    Service supervisor job in North Bethesda, MD

    $22 per hour The Call Center Supervisor manages communications between the Company and its current and potential guests. This role is responsible for providing excellent customer service, processes, and procedures for the call center team members and provides leadership for the Call Center Team. The Call Center Supervisor helps trains and assists the Call Center Service Team on best practices to assist existing and/or potential guest with issues, complaints, or inquiries. Supervisor Responsibilities Scheduling & Coverage * Write and manage the team schedule. * Monitor hours and adjust support during peak and off-peak times. * Send associates home during slower periods as needed. Communication & Training * Provide training on SOPs and call center culture. * Keep the team informed of any updated or new SOPs. * Ensure associates stay up-to-date on required Schoox training. * Conduct coaching sessions to reduce errors and improve performance. Administration * Maintain organization of "Call Center Team Files" in Teams. * Update the monthly Informer and HR memos in Teams. * Manage and organize the call log folder in Teams. * Update and maintain forms and templates, including G.I.F., Contact Us, and Escalate to Supervisor. * Organize, sort, and manage Outlook emails. Data Entry & Reporting * Keep the call log summary updated and submit it weekly to Courtney, Melissa, and Ana. * Ensure team members record any forms used in their Shift Recaps. Office Management * Maintain a clean, organized, and sanitized office environment. * Communicate with leadership on office supply needs. * Foster a culture of professionalism and growth, aligned with IPIC's mission. Escalation & Issue Resolution * Allow team to escalate specific issues to a supervisor: * Transaction inquiries, membership concerns, voucher errors, and irate guests. * Submit IT tickets for issues like broken equipment, technical errors, membership concerns, and voucher errors. * Correspond with guests (via email) to resolve concerns. Experience & Qualifications: * Excellent leadership abilities with a focus on coaching, mentoring, and team development. * Strong verbal and written communication skills, with the ability to manage escalations and foster positive relationships with both customers and team members. * Proficiency in analyzing metrics and performance data to drive improvements and support strategic decision-making. * Familiarity with guest experience best practices, regulatory compliance, and data privacy standards. * Ability to work a flexible schedule, including evening shifts as needed to support the call center's hours of operation. Benefits & Incentives * Flexible Scheduling * Sick Leave * Telemedicine * Free Movie Tickets & Movie Screenings * Food & Beverage Discounts * Life Mart Discounts * Career growth potential * Team Member Recognition Programs IPIC Theaters is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.
    $22 hourly 22d ago
  • Call Center Supervisor

    IPIC Theaters 4.1company rating

    Service supervisor job in North Bethesda, MD

    $22 per hour The Call Center Supervisor manages communications between the Company and its current and potential guests. This role is responsible for providing excellent customer service, processes, and procedures for the call center team members and provides leadership for the Call Center Team. The Call Center Supervisor helps trains and assists the Call Center Service Team on best practices to assist existing and/or potential guest with issues, complaints, or inquiries. Supervisor Responsibilities Scheduling & Coverage Write and manage the team schedule. Monitor hours and adjust support during peak and off-peak times. Send associates home during slower periods as needed. Communication & Training Provide training on SOPs and call center culture. Keep the team informed of any updated or new SOPs. Ensure associates stay up-to-date on required Schoox training. Conduct coaching sessions to reduce errors and improve performance. Administration Maintain organization of "Call Center Team Files" in Teams. Update the monthly Informer and HR memos in Teams. Manage and organize the call log folder in Teams. Update and maintain forms and templates, including G.I.F., Contact Us, and Escalate to Supervisor. Organize, sort, and manage Outlook emails. Data Entry & Reporting Keep the call log summary updated and submit it weekly to Courtney, Melissa, and Ana. Ensure team members record any forms used in their Shift Recaps. Office Management Maintain a clean, organized, and sanitized office environment. Communicate with leadership on office supply needs. Foster a culture of professionalism and growth, aligned with IPIC's mission. Escalation & Issue Resolution Allow team to escalate specific issues to a supervisor: Transaction inquiries, membership concerns, voucher errors, and irate guests. Submit IT tickets for issues like broken equipment, technical errors, membership concerns, and voucher errors. Correspond with guests (via email) to resolve concerns.
    $22 hourly 14h ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Towson, MD?

The average service supervisor in Towson, MD earns between $29,000 and $81,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Towson, MD

$49,000

What are the biggest employers of Service Supervisors in Towson, MD?

The biggest employers of Service Supervisors in Towson, MD are:
  1. Johns Hopkins University
  2. Kennedy Krieger Institute
  3. GreyStar
  4. Greystar Real Estate Partners
  5. HCSC
  6. Education Realty Trust Inc.
  7. Wise Consulting Careers
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