Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.
We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction.
What You'll Do:
You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably.
Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality.
Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance.
Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites.
Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals.
Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects.
Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime.
Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed.
Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction.
What You Bring to the Team:
2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience
Strong knowledge of the construction and elevator industries
Ability to interpret technical documents, blueprints, and diagrams
Excellent communication skills with experience presenting to both teams and management
Strong analytical and problem-solving abilities
Confidence working independently and making decisions in fast-paced environments
Location:
Washington DC- Local travel required to client sites and projects
Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$102k-143k yearly 1d ago
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Operations Supervisor
Badger Daylighting 4.3
Service supervisor job in Baltimore, MD
The Operations Supervisor is an integral part of the operations team. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients.
$41k-63k yearly est. 2d ago
Operations Supervisor-IG Center
Associated Catholic Charities 4.1
Service supervisor job in Baltimore, MD
Salary: $55,000 per year
Catholic Charities of Baltimore, Intergenerational Center is seeking for an Operations Supervisor to ensure the safe, efficient, and smooth functioning of the facility by managing day-to-day operations, addressing critical issues, and overseeing staff, volunteers, and maintenance activities. They develop and implement policies and procedures, coordinate repairs and security measures, and manage inventory and vendor relationships to support high-quality services for clients. The role also includes supervising and mentoring team members, maintaining adequate staffing coverage, and fostering collaboration across all employees and volunteers to promote a safe and well-organized environment.
The Intergenerational Center will provide a range of programs and opportunities for people of all ages and entire families in one central, state-of-the art facility. The Intergenerational Center will feature and offer: Early Head Start and Head Start education, gathering spaces for community groups, a start-of the art recreation center, workforce development services, a community health clinic, behavioral health and substance abuse services, playgrounds and more. As an Intergenerational Center, our programs will be designed to foster engagement across generations, so that people of all ages can learn and benefit from one another. The work schedule requires flexibility (rotating schedule - Monday -Sunday - 7am-3:30pm/9am-5pm/11am-7pm).
JOB DUTIES & RESPONSIBILITIES:
Addresses critical building issues as they arise and resolving staff, client, and volunteer concerns in a timely, professional manner.
Maintains a working knowledge of all client services provided to ensure accurate guidance coordination, and operational support.
Collaborates with the Program Director on operational planning, security needs, and vendor procurement.
Develops, implements, and enforces facility policies and procedures to support safe, compliant, and efficient operations.
Ensures the safety and security of clients, staff, volunteers, and facility assets through active oversight and adherence to protocols.
Monitors facility conditions and coordinate timely repairs and maintenance, escalating issues as appropriate to vendors or supervisors.
Oversees inventory and donation management, including receiving, tracking, and distribution and proper documentation.
Ensures adequate staffing coverage for all shifts, adjusting schedules as necessary to meet operational requirements
Performs other duties as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's degree in management, business, human services or related field.
Two (2) years of related experience in human services, building operations or related experience.
An equivalent combination of education and experience may be considered.
Certifications/Licensure:
* CPR and/or First Aid within six months of employment and maintained thereafter.
REQUIRED SKILLS & ABILITIES:
Utilizes effective conflict-resolution skills to address issues and maintain a positive work environment, demonstrating a service-oriented approach to resolving client concerns and grievances.
Apply strong critical thinking and problem-solving skills to navigate challenges and make informed decisions.
Exhibits exceptional relational and customer service skills, building strong connections and providing top-tier service.
Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
Demonstrates discretion and professionalism in all situations, maintaining confidentiality and integrity.
Possesses the ability to influence and engage staff, fostering motivation and teamwork.
Effectively prioritizes tasks and delegates activities as appropriate to ensure optimal workflow and productivity.
Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook. Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to be flexible with schedule and shift changes with the ability to workdays, weekends and holidays and accessible by phone.
Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role.
Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
Adjusting or moving objects up to 20 pounds in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties.
Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.
Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.
Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver's license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede drivers' ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.
May involve working in various outdoor weather conditions, including heat, cold, rain, snow, and high winds. Employees may be exposed to these elements for extended periods. Protective gear such as waterproof clothing, warm layers, or wind-resistant apparel will be necessary to ensure comfort and safety while performing job duties in inclement weather.
We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:
Health/Dental/Vision
Vacation/sick/holiday pay
403(b) Retirement Plan with a discretionary employer contribution
Tuition Advancement
Paid Parental Leave
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer
$55k yearly 7d ago
Financial Management Team Lead
Thompson Gray Inc. 3.9
Service supervisor job in Washington, DC
Job Description: The selected candidate will work as a Financial Management Team Lead to oversee the execution of task order requirements in support of the U.S. Army's Financial Improvement and Audit Readiness (FIAR) objectives. The Team Lead will be responsible for coordinating, tracking, and ensuring the successful completion of all assigned tasks under their respective task order award. This role includes direct engagement with Army civilian leadership, ownership of project progress reporting, and ensuring that financial improvement initiatives are executed in accordance with Army FIAR guidance and within the established period of performance. The Team Lead must be available during all core working hours and serve as the primary point of contact for their assigned task order.
Full-Time/Part-Time: Full-Time
Worksite details: National Capital Region (NCR), Fayetteville, NC, San Antonio, TX and Other Remote Locations
Duties will include:
Serve as the primary lead and point of contact for all assigned task order activities related to Army Financial Improvement and Audit Readiness (FIAR) objectives.
Manage the execution, coordination, and tracking of tasks associated with audit remediation, internal controls testing, and corrective action implementation.
Brief the Civilian Government Lead regularly on the status of assigned objectives, milestones, risks, and progress toward financial improvement goals.
Monitor and ensure completion of Corrective Action Plans (CAPs) for Notices of Findings and Recommendations (NFRs) issued by external auditors.
Support Test of Design (ToD) and Test of Operating Effectiveness (ToE) processes by coordinating documentation, managing timelines, and ensuring deliverable quality.
Oversee coordination of Provided By Client (PBC) responses and audit documentation for site visits, walkthroughs, and testing activities.
Review and validate Key Supporting Documentation (KSDs) for completeness, accuracy, and consistency with Army financial reporting requirements.
Maintain clear communication with Army stakeholders and external auditors, ensuring alignment on financial processes, internal controls, and audit readiness efforts.
Use Army systems (e.g., GFEBS, LMP, DPAS) to support audit documentation, data analysis, and financial control reviews.
Track and report task order performance, manage team workflows, and escalate risks or delays to engagement management in a timely manner.
Prepare and deliver briefings, updates, and reports to both internal and external stakeholders regarding progress toward task order objectives.
Team Lead Responsibilities:
Lead a team of consultants and analysts assigned to the task order; manage day-to-day execution of responsibilities and monitor individual progress.
Ensure alignment of all work products with task order objectives, client expectations, and Army audit readiness standards. Provide coaching, mentoring, and technical guidance to team members to ensure high-quality deliverables and continued task momentum.
Maintain availability during all designated core working hours to support client needs, team collaboration, and progress updates.
Position Requirements:
Bachelor's Degree in Accounting, Finance, Information Systems, or Business Management/Administration (if the individual did not receive a Bachelor's in one of these fields but received a Master's Degree in Accounting, Finance, Information Systems, Business Management/Administration, Mathematics, Statistics, Computer Science, Data Science, then the Master's may serve in place of the Bachelor's degree); one of the following active and current certifications issued by appropriate licensing authority: CPA, CIA, CISA, PMP, CGFM, CDFM, SAFe, or ITIL.
Ten (10) years of experience with Federal financial management, including four (4) years of Federal accounting experience.
Active minimum DoD SECRET Clearance is required. Candidate must be able to possess an interim SECRET clearance to be considered.
Intermediate to advanced proficiency in the use of Microsoft Office Suites (especially Excel, PowerPoint, and Word).
Well-developed and professional interpersonal skills.
Ability to own work product development and demonstrate initiative and accountability for assigned task areas, effectively coordinating with team members and across various organizations.
Ability to interact effectively with people at all organizational levels of the firm and client.
Excellent verbal and written communication skills; detail oriented.
Ability to work independently within a team environment and with a customer service focus.
Strong organizational skills with ability to multi-task in a fast-paced, deadline-driven environment.
Budgeted Salary for this position is between $120,000-$135,000.
Why join Thompson Gray?
Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike.
Competitive pay based on your qualifications
Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, 401(k) plan with employer match
Additional perks: TG Swag, Dependent Scholarship Program, Tuition Assistance for furthering education, Professional Development opportunities
Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling
Annual donation to the charity of your choice
Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and an annual holiday party
Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community.
Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants.
#J-18808-Ljbffr
$120k-135k yearly 2d ago
Front Office Supervisor
AC Hotel Washington Dc
Service supervisor job in Washington, DC
We are pleased to announce a wonderful opportunity for a Front Office Supervisor. What will you be doing most days? • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay • Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
• Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
• Anticipate guests' needs and go out of your way to maximize the guest experience
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
• Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
• Maintain proficient administration of the hotel's electronic reservation system
• Maintain compliance with hotel safety programs and procedures, including emergency and security systems
• Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
What are the requirements for this position?
• You have 2+ years' experience working in a front desk/receptionist type role
• You love working with people and will go above and beyond for each guests' needs
• You work well with others and enjoying working and being part of a team
• You have excellent oral, written, and interpersonal communication skills
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $15.81 - $30.94/hour
*Rate depends upon state/market and experience*
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Office Supervisor
Department: Property
Hourly
Position Reports to: General Manager
Revised 6/11/25
$15.8-30.9 hourly 2d ago
Customer Service Supervisor
The Dixon Group 4.0
Service supervisor job in Chestertown, MD
Shift Hours: 8am - 5pm, Monday - Friday
Competitive Compensation - $60,000 - $80,000, annually
Make the Right Connection-Build Your Career with Dixon!
The Dixon Group is seeking a dynamic, hands-on Customer ServiceSupervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide.
The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.
As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values.
What You'll Do:
Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process.
Develop departmental systems and goals to ensure superior customer service and operational efficiency.
Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery.
Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety.
Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction.
Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry.
Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity.
What We're Looking For:
Bachelor's degree in Business or related field required.
Minimum 7 years in Customer Service within a manufacturing or industrial setting.
At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability.
Advanced proficiency in ERP software and data analysis tools.
Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders.
Deep understanding of industrial regulations and a commitment to safe and ethical business practices.
Excellent customer service and management skills
Effective coaching and leadership ability
Excellent interpersonal skills and ability to instill a teamwork environment
What We Offer:
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
$60k-80k yearly 5d ago
Field Service Supervisor
AHU Technologies
Service supervisor job in Washington, DC
Benefits:
401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Reports to: Field Service Manager
Employment Type: Full-Time, Hourly
Overview:
The Field ServiceSupervisor (FSS) is responsible for leading a team of mechanics to support KATS projects, ensuring high-quality service and client satisfaction. The role involves project execution, team supervision, safety compliance, and effective communication with clients and stakeholders.
Key Responsibilities:
✅ Safety: Lead daily meetings, ensure job safety analysis (JSA) completion, and maintain zero recordable injuries.
✅ Project Execution: Oversee project scope, team coordination, documentation, and client communication.
✅ Communication: Provide status updates, mentor team members, and identify opportunities for additional services.
✅ Leadership: Foster teamwork, adaptability, and accountability while maintaining high performance standards.
Requirements:
✔️ 5+ years of experience with rotating equipment (steam turbines, compressors, engines, etc.).
✔️ 2+ years of leadership experience (preferred).
✔️ Technical degree (preferred).
✔️ Microsoft Office proficiency.
✔️ Ability to travel 100% and lift up to 50 lbs.
Benefits:
🔹 Competitive pay & advancement opportunities
🔹 Excellent benefits & retirement plan
🔹 Paid time off, holidays, and strong company culture
KATS is an equal opportunity employer and a drug-free workplace. Compensation: $32.00 - $45.00 per hour
About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
$32-45 hourly Auto-Apply 60d+ ago
Supervisor, Utility Services - (26-WS-813015-061)
Dc Water and Sewer Authority 4.6
Service supervisor job in Washington, DC
The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
General
Job Title:
Supervisor, Utility Services
Job Code:
P0387
Supervises Directly:
Yes
New or Revised:
Revised
Regular or At-Will:
At-Will
Date Last Revised:
10/30/2025
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Division
Department Name
Operations
Water-Construction Contract Mgt
Salary Schedule:
Non-Union Salary Range
Cost Center Code:
813015
Grade:
NU16
Essential Position:
Yes
Reports To:
Supervisor, Public Space
EEO Code:
Professionals
Work Format
In-Person
Who We Are & What We Do:
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
Role Description:
Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization.
Essential Duties & Responsibilities:
* Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts.
* Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space.
* Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services.
* Participates in the identification, development and management of databases and record management systems based on business requirements.
* Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system.
* Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities.
* Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations.
* Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting.
* Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation.
* Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services.
* Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories.
* Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans.
* Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary.
* Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts.
* Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities.
* Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations.
* Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets.
* Prepare performance data and evaluation reports, as well as routine and special reports as required.
* Performs other duties and projects assigned at the discretion of the immediate supervisor.
Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner.
Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc.
Skills & Qualifications:
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an
individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are
provided.
Required Skills & Qualifications
Required Experience:
Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes.
Minimum Education Requirements:
Bachelor's degree in Business Administration or Computer Science.
Required Skills:
Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools.
Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities.
Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings.
Excellent oral and written communication skills.
Required Licenses & Certifications:
N/A
Physical Requirements:
Office and field setting work environment.
Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures.
Preferred Skills & Qualifications
Preferred Experience:
N/A
Preferred Education Requirements:
N/A
Preferred Skills:
N/A
* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.
* Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
* Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.
* Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.
* Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
$74k-94k yearly est. Auto-Apply 49d ago
Field Service Supervisor
Sobieski 4.0
Service supervisor job in Edgewood, MD
Sobieski Services Inc. of Edgewood, MD is looking to hire a full-time Field ServiceSupervisor. Are you interested in a career with a growing company and supportive team? This position earns a competitive wage, depending on experience. We offer excellent benefits, including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule. If this sounds like the right opportunity for you, apply today!
ABOUT SOBIESKI SERVICES
Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers.
We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities.
We believe in providing the right tools for optimal success!
DAY IN A LIFE
The successful Field ServiceSupervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Graduation from a vocational school and/or apprenticeship preferred
Journeyman license favorable
Minimum of five (5) years' experience as field service management required
Plumbing and/or HVAC installation/service experience required
Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products
Professional demeanor and ability to interact with a variety of stakeholders
Ability to pass a background check and drug screen with a valid driver's license and good driving record
$44k-67k yearly est. Auto-Apply 55d ago
Supervisor of Material Services
Medstar Research Institute
Service supervisor job in Washington, DC
About the Job Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained.
Primary Duties and Responsibilities
* Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary.
* Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories.
* Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff.
* Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets.
* Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders.
* Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments.
* Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards.
* Prepares and submits periodic activities reports statistical reports and summaries.
* Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
* Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required
This position has a hiring range of
USD $59,820.00 - USD $101,836.00 /Yr.
General Summary of Position
Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained.
Primary Duties and Responsibilities
* Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary.
* Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories.
* Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff.
* Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets.
* Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders.
* Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments.
* Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards.
* Prepares and submits periodic activities reports statistical reports and summaries.
* Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
* Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required
$59.8k-101.8k yearly 6d ago
Supervisor of Material Services
HH Medstar Health Inc.
Service supervisor job in Washington, DC
About the Job Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained.
Primary Duties and Responsibilities
* Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary.
* Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories.
* Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff.
* Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets.
* Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders.
* Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments.
* Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards.
* Prepares and submits periodic activities reports statistical reports and summaries.
* Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
* Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required
This position has a hiring range of
USD $59,820.00 - USD $101,836.00 /Yr.
$59.8k-101.8k yearly 6d ago
Customer Service Supervisor
Dixon Valve
Service supervisor job in Chestertown, MD
Shift Hours: 8am - 5pm, Monday - Friday Competitive Compensation - $60,000 - $80,000, annually Make the Right Connection-Build Your Career with Dixon! The Dixon Group is seeking a dynamic, hands-on Customer ServiceSupervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide.
The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.
As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values.
What You'll Do:
* Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process.
* Develop departmental systems and goals to ensure superior customer service and operational efficiency.
* Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery.
* Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety.
* Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction.
* Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry.
* Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity.
What We're Looking For:
* Bachelor's degree in Business or related field required.
* Minimum 7 years in Customer Service within a manufacturing or industrial setting.
* At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability.
* Advanced proficiency in ERP software and data analysis tools.
* Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders.
* Deep understanding of industrial regulations and a commitment to safe and ethical business practices.
* Excellent customer service and management skills
* Effective coaching and leadership ability
* Excellent interpersonal skills and ability to instill a teamwork environment
What We Offer:
* Medical, dental, and vision insurance for you and your family
* Competitive salary
* Bonus programs
* 401K retirement plan
* Training opportunities
* Tuition reimbursement
* Paid vacation, PTO, and holidays
* Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
$60k-80k yearly 4d ago
Customer Service Supervisor
Dixon Valve & Coupling Company LLC
Service supervisor job in Chestertown, MD
Job Description
Customer ServiceSupervisor
Shift Hours: 8am - 5pm, Monday - Friday
Competitive Compensation - $60,000 - $80,000, annually
Make the Right Connection-Build Your Career with Dixon!
The Dixon Group is seeking a dynamic, hands-on Customer ServiceSupervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide.
The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.
As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values.
What You'll Do:
Direct and mentor a team of 10 - 15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process.
Develop departmental systems and goals to ensure superior customer service and operational efficiency.
Oversee the end-to-end order cycle-from inquiry to delivery-ensuring we maintain our reputation for quality products and rapid delivery.
Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety.
Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction.
Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry.
Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity.
What We're Looking For:
Bachelor's degree in Business or related field required.
Minimum 7 years in Customer Service within a manufacturing or industrial setting.
At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability.
Advanced proficiency in ERP software and data analysis tools.
Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders.
Deep understanding of industrial regulations and a commitment to safe and ethical business practices.
Excellent customer service and management skills
Effective coaching and leadership ability
Excellent interpersonal skills and ability to instill a teamwork environment
What We Offer:
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
$60k-80k yearly 5d ago
Service Supervisor - The Varsity (Student Living)
Education Realty Trust Inc.
Service supervisor job in Berwyn Heights, MD
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work for a large property or 2 or more assigned properties that ensures the inside and external buildings, grounds, amenities, and common areas of the communit(ies) meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
* Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
#LI-JJ1
The salary range for this position is $70,000 - $75,000 a year.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$70k-75k yearly Auto-Apply 21d ago
Fleet Services Supervisor
The Hertz Corporation 4.3
Service supervisor job in Severn, MD
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Supervisor Fleet Services position at our Hertz Fleet Services location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
The Supervisor Fleet Services role is a management role with the Hertz Corporation that provides leadership and administrative support to all maintenance functions. In this role, you will be responsible for overseeing service maintenance on all vehicles within your location during a defined shift, as well as managing the maintenance department employees. The right candidate will have excellent multi-tasking and verbal/written communication skills and the ability to manage, develop, and motivate staff.
Wages: $65,000.00 annually + Company Vehicle
**Key result areas** :
+ The primary purpose of the Supervisor Fleet Services is to provide administrative support to all maintenance functions
+ Oversee location operations while on shift and support the Manager Fleet Services in running local operations and achieving business metrics
+ Communicate daily task to staff to reach outlined service metrics and goals
+ Responsible for maintaining, and processing invoices, as well as ensuring proper parts are ordered and in inventory for necessary repairs
+ Responsible for coordinating schedules for service maintenance on all vehicles at the location as needed
**D. Job Contacts** _(main interfaces inside and outside the company)_
- Manger Fleet Services
- Fleet Team
- Transporters
- Mechanics
- Vendors
- Dir Fleet Services
**E. Job dimensions**
The Supervisor Fleet Services works under the authority of the Manager Fleet Services and is responsible for the entire maintenance team within the location. This role does not take on any additional responsibility within the Hertz Corporation.
_Is driving required_ - ☒ YES ☐ NO
**Educational Background:**
+ High School Diploma or equivalent preferred
**Professional Experience:**
+ 2+ years in a maintenance space, preferably as a mechanic
**Knowledge:**
+ Knowledgeable in rental car procedures and location operations.
+ General understanding of maintenance practices (preventative and warranty preferred)
**Skills:**
+ Complex problem-solving skills: proven ability to solve problems independently.
+ Must have excellent multi-tasking and verbal/written communication skills.
+ Ability to manage, develop and motivate staff.
+ Must be computer literate with strong keyboarding skills.
**Additional Notes:**
+ Must be able to work flexible shifts including weekends, holidays, and overtime as required.
+ Must have a valid driver's license and clean driving record.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 4d ago
Customer Service
031&&JW Lemonade Stand
Service supervisor job in Owings Mills, MD
• Contributes to the development and maintenance of standards, policies and procedures regarding customer
service
• Regularly provides feedback on the soundness and effectiveness of the customer service department's
policies and procedures.
• Facilitates the collection of competitive information in order to monitor business trends and opportunities.
• Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior
management adoption and/or changes to policies and guidelines to reflect circumstances within the
customer service area.
• Responsible for being familiar with the organization's by-laws in order that all recruitment and retention
decisions are made within by-law boundaries.
• Responsible for actively ensuring the retention of the organization's customer base which includes
promoting the organization to existing customers.
• Works with the organization's other branch/regional offices to resolve problems, facilitate solutions and
enhance customer service offerings.
• Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.
• Responsible for notifying administration of any required updates of customer records on the organization's
internal database.
• Provides back-up support to other group members in the performance of job duties as required.
• Supports/participates in the organization's Continuous Improvement Program.
• Answers customer inquiries/communications as required.
• Attends regular customer service departmental meetings.
• Advises internal staff of advertisements and campaigns that affect retention.
• Maintains detailed call activity reports and provides them to the Customer Service Manager on a regular basis.
• Provides activity/statistical summary reports each week to Customer Service Manager.
• Co-ordinates the organization's involvement in internal and external trade shows.
• Conducts follow up phone calls to survey respondents who have concerns or questions.
• Performs other related duties as assigned by management.
$32k-43k yearly est. 60d+ ago
Dining Services Supervisor
Nutrition Management Services Company 4.3
Service supervisor job in York, PA
Skilled nursing facility providing quality care to our residents, is seeking an experienced and compassionate Dining ServicesSupervisor to oversee and supervise all aspects of our dining services. This leadership role is crucial in maintaining a safe, clean, and efficient dining environment while ensuring that our residents enjoy nutritious, high-quality meals.
The ideal candidate will have experience in food service supervision, a passion for working in healthcare, and a commitment to providing excellent customer service to our residents and staff.
Key Responsibilities:
Supervise the daily operations of the dining services department, ensuring the delivery of nutritious, appetizing, and safe meals to residents.
Oversee food preparation, meal service, and clean-up operations, ensuring compliance with dietary requirements, health regulations, and safety standards.
Lead, train, and supervise dining services staff, including cooks, servers, and dishwashers, ensuring proper work performance, scheduling, and adherence to policies.
Collaborate with the dietitian and nursing team to ensure that resident dietary needs are met, including special diets or restrictions.
Monitor inventory levels and order food, supplies, and equipment as needed to maintain efficient operation.
Conduct regular inspections of kitchen and dining areas to ensure cleanliness and compliance with food safety regulations.
Provide excellent customer service to residents, addressing any dietary concerns or special requests promptly and professionally.
Maintain accurate records of meal service, dietary needs, and any incidents related to dining services.
Qualifications
Qualifications:
High school diploma or equivalent required; Associate's degree or certification in Food Service Management or related field preferred.
At least 2 years of experience in food service supervision, preferably in a healthcare or skilled nursing environment.
Knowledge of food safety regulations and dietary guidelines for skilled nursing facilities.
Strong leadership and communication skills, with the ability to work collaboratively with staff and residents.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Must be able to pass a background check and meet health requirements.
ServSafe Certification or equivalent preferred (or willing to obtain).
$40k-65k yearly est. 16d ago
Service Support - Fitzgerald Hyundai Subaru Gaithersburg
Fitzgerald Auto Mall 4.2
Service supervisor job in Gaithersburg, MD
Hiring Immediately, Service Support. Full training and benefits
We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic.
REQUIREMENTS
Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.
BENEFITS
Generous compensation based on experience
EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
Benefits available - Health, Dental, 401k, Paid Time Off
Positive and family friendly atmosphere.
Employee Purchase programs
Paid training and advancement opportunities
RESPONSIBILITIES
Assist advisors and technicians by moving client cars to and from the shop.
Move parking lot blockers and clear service land prior to opening.
Complete assignments in a timely fashion to keep the shop moving
Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans
Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking
Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes.
Fitzgerald Auto Mall is an EEO employer.
Salary Description $17.15 to $20.00 / hr
$17.2-20 hourly 60d+ ago
Team Leader RN - Cardiac OR
Luminis Health
Service supervisor job in Annapolis, MD
Luminis Health
Title: Team Leader RN - Cardiac OR
Reports to: Clinical Nursing Director of the Operating Room and Surgeon Leader
FLSA Status: Non-Exempt
Position Objective:
This position contributes to high quality, cost-effective, safe surgical patient care in a designated surgical service line. It focuses on tasks that ensure the OR and the operative procedure occurs under conditions that maximize both patient and staff safety. The Cardiac Team Leader provides direct and indirect patient care during surgical procedures, serves as an expert in their service line, is an integral part of the multi-disciplinary team and is required to be regularly scheduled in an on-call status. This role supports succession planning for additional roles, such as clinical supervisor and nurse educator.
Essential Job Duties:
1. Work collaboratively with the Surgeon Leader to ensure all members of the OR team are committed to patient safety and high reliability.
2. Collaborate with the Surgeons, Charge Capture Coordinator, the Clinical Nursing Director, the Surgical Services Business Manager, Central Sterile Services leadership to coordinate the availability of supplies, instruments, and equipment; ensure appropriate utilization of these resources; and (to the extent possible) standardize use of instrument trays, supplies, and equipment.
3. Coordinate safe and effective surgical patient care by developing and managing the 4-week staffing schedule and the cardiac on-call schedule, reviewing and determining approval of RN and ST PTO requests, assuring that the staffing schedules for the entire cardiac team are distributed to appropriate stakeholders, allocating the appropriate staffing through effective planning and communication with the OR Clinical Supervisor or Charge Nurse and the Surgical Staff Scheduler. Collaborate with Surgical Scheduler and surgeons to ensure case bookings are accurate, efficient for surgeons and team members, and minimize patient wait times.
4. In collaboration with the Surgeon Leader and educators, coordinate regularly scheduled team meetings with the following goals: mentor team members, foster a trusting and respectful culture, build communication skills, correct educational deficiencies, review errors, and brainstorm solutions for quality team metrics that need improvement.
5. Work with Clinical Nursing Director, Clinical Educators, vendors and Surgeon Leader regarding
best clinical
practice concepts/guidelines
and hold
in-services
as needed.
6. Participate in
surgeon and team member on-boarding and new procedure planning
with both Surgeon Leader, surgeons and vendors. Directly provide and coordinate new RN and ST orientation to the cardiac team.
7. Support Clinical Directors along with Materials Management and Central Sterile Services with capital and operational budget requests and utilization.
8. Manage and update preference cards within the system to improve accuracy with charges and improve inventory management for supplies and instruments.
9. Collaborate with Surgeon Leader to perform Team members' annual performance evaluation, as well as address any behavioral or clinical issues in real time.
Educational/Experience Requirements:
· At least two years of open heart operating room experience required.
· Preferred ability to scrub and circulate
Required License / Certifications:
· Required - Bachelors Nursing Degree.
· Required - Cardiopulmonary Resuscitation
· Required - ACLS
· Required - Registered Nurse
· Preferred: CNOR certification
Working Conditions, Equipment, Physical Demands
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range$40-$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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$40-60 hourly 2d ago
Operations Supervisor
Badger Daylighting Corporation 4.3
Service supervisor job in Baltimore, MD
Assist with dispatching units and schedule projects on a daily basis Communicate with clients, with a customer service focus on a daily basis Assist with project related biddings and proposal Support and improved business development on a daily basis Operations Supervisor, Operations, Supervisor, Equipment Rental, Manufacturing
How much does a service supervisor earn in Towson, MD?
The average service supervisor in Towson, MD earns between $29,000 and $81,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Towson, MD
$49,000
What are the biggest employers of Service Supervisors in Towson, MD?
The biggest employers of Service Supervisors in Towson, MD are: