Post job

Service supervisor jobs in Warwick, RI

- 853 jobs
All
Service Supervisor
Field Service Supervisor
Team Leader
Service Support Supervisor
Credit Supervisor
  • Field Service Supervisor

    Cumberlandfarmsinc

    Service supervisor job in Westborough, MA

    Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: Performs repairs and maintenance to a variety of equipment including but not limited to: Refrigeration, air conditioning, heating, frozen carbonated beverage, fountain soda, ice makers, and various food service equipment. Oversees work assignments for field service personnel who perform on-site services including installation, maintenance, and repair of air conditioning/refrigeration equipment, and general maintenance/handyman services. Schedules Field Service Technicians. Oversees most day to day operations of team. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Handles other duties as assigned. Responsibilities: 1. Performs repair and maintenance services in the field 2. Provides support and training for team members in the field 3. Oversees day to day service operations in a 24x7 environment 4. Schedules and assigns jobs and work areas to Field Technicians according to their skills, geography, etc to maximize tech efficiency, ensure geographic coverage, and meet established service levels. 5. Manage after hours “on call” schedule 6. Reviews work orders for completeness and accuracy to ensure accurate billing 7. Ensures all department tools, equipment, and vehicles are in good working order 8. Review and approve payroll 9. Employee evaluations 10. Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Operations, Fleet, Payroll, HR, FSS Managers, Coordinators, and Dispatchers Minimum Education: HS Diploma or GED Preferred Education: Associates degree or equivalent work experience. Demonstrated base working knowledge appliance repair and/or HVAC/R equipment. Management/Leadership training. Minimum Experience: Supervision of Field Technicians. 3+ years technical experience in Appliance Repair / HVAC / Refrigeration trade. Basic working knowledge with Microsoft Office products - Word, Excel, Outlook. Proficient with smart phone and/or tablet computers. Preferred Experience: 3+ years experience supervising Field Service Technicians. CMMS software system experience. Licenses/Certifications: Soft Skills: Excellent oral and written communication skills Strong Presentation Skills Ability to foster team work and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite Travel: Regular travel between sites. Valid driver's license and clean driving record. Ability to travel on short notice. Hours & Conditions: Split between office setting and field locations. Typically M-F with ability to work evenings, extended hours, and weekends as necessary. Flexibility required and on call for emergencies or special projects. Physical Requirements: Mobility: Ability to stand, walk, and move around facilities for extended periods. Lifting: Frequently lift and carry up to 50 lbs; occasionally heavier loads with assistance. Manual Dexterity: Use of hands and fingers for handling tools, equipment, and small parts. Climbing: Ability to climb ladders and work at heights when inspecting or repairing systems. Bending & Stooping: Regular bending, kneeling, and crouching for maintenance tasks. Vision & Hearing: Good visual acuity for reading schematics and safety signs; adequate hearing for alarms and communication in noisy environments. Environmental Tolerance: Comfortable working in hot, cold, dusty, or noisy conditions, and sometimes in confined spaces. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. In the spirit of pay transparency, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $47k-76k yearly est. 5d ago
  • Cash Posting & Credit Supervisor

    The Planet Group 4.1company rating

    Service supervisor job in Boston, MA

    Contract: 3-+ months Onsite for training, then Hybrid - Boston, MA 02115 Hourly rate range: $28.50-38.50/hr depending upon experience Must Haves: High school diploma/GED required 3+ years of experience in cash posting, cash reconciliations and credit balance resolution Healthcare/finance experience Preferred: Bachelors degree Epic payment posting certification preferred Job Summary The Supervisor, Cash & Credit oversees daily payment posting and credit balance operations to ensure timely, accurate reconciliation of all incoming payments and compliance with regulatory and organizational requirements. Key Responsibilities Manage day-to-day cash posting and credit balance workflows, ensuring all payments are posted, reconciled, and maintained in compliance with payer and regulatory guidelines. Oversee processing of payment batches-including denials, contractual adjustments, and guarantor payments-and ensure all batches are balanced and closed on time. Review and analyze Explanation of Benefits (EOBs), verifying co-pays, deductibles, co-insurance, adjustments, and denials to ensure accurate patient account balances. Lead efforts to resolve posting or cash balance discrepancies, ensuring issues and resolutions are fully documented for audit readiness. Monitor key performance indicators related to timeliness, accuracy, and backlogs, and provide training and guidance to improve team performance. Prepare and evaluate cash performance reports, offering insights on trends, gaps, and improvement opportunities while addressing escalated posting issues. Review and approve refund and retraction requests within established authority levels.
    $28.5-38.5 hourly 2d ago
  • Real Estate Team Lead

    Vylla

    Service supervisor job in Boston, MA

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $60k-116k yearly est. 2d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Service supervisor job in Leicester, MA

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $60k-91k yearly est. 1d ago
  • Earth Moving Service Supervisor - Field Service

    Milton Cat 4.4company rating

    Service supervisor job in Milford, MA

    Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering "who we are at Milton CAT", the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole. Salary Range: $80,000-$95,000 based on experience. This position is bonus eligible. Benefits include: * Paid Time Off + 8 company paid holidays * Medical, Dental and Vision insurance options for Employee and Family * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service * Additional supplemental offerings and discount programs * Employee Referral Program Responsibilities * Keep jobs flowing: Jobs in, jobs out, service reports written, warranty claims determined, invoices closed. * Become an integral part of the team: Listen, learn, contribute and continue to drive improvements. * Pick the right technician for the right job. * Drive metrics and business to run an efficient and profitable shop. * Co-create annual goals and budget, in alignment with the organization's financial and operational objectives. * Drive and support a strong safety culture. * Effectively communicate/negotiate with customers concerning reviewing/scheduling jobs, explaining invoices. * Oversee work order accuracy and closing process and the appropriateness of parts and labor. * Manage, mentor, develop and coach service technicians Minimum Educational Requirements Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree. Qualifications * Demonstrated ability to lead teams, set expectations and execute results * Strong service department operations background and experience * Highly process/metrics driven, knows how to run a highly efficient service department * Solid communication and negotiation skills (with employees, customers and vendors) * Proficient in technology (ERP systems, desktop/cloud applications, operational reports) * Strong problem-solving skills and detail oriented with a high level of accuracy. * Highly driven, sense of urgency, strong customer service orientation, does not punch a clock This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $80k-95k yearly Auto-Apply 9d ago
  • Field Service Supervisor

    Petro Home Services 4.5company rating

    Service supervisor job in Warwick, RI

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor. Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you! Responsibilities: As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed. Specific duties include: Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner Resolves excessive consumption problems Stays abreast of industry technological developments and conveys this knowledge to team members Attends District safety meetings; interfaces effectively with other internal departments Promotes and supports the brand Requirements: As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 3+ years related supervisory experience HVAC industry experience preferred; and/or related industry experience a plus Exceptional leadership skills a must Valid driver's license and clean driving record Benefits As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage Dental coverage Retirement Savings Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
    $50k-68k yearly est. 2h ago
  • Supervisor, Field Service

    Charter Spectrum

    Service supervisor job in Worcester, MA

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in environments where operational excellence and team development drive customer satisfaction? As a Field Services Supervisor at Spectrum, you will oversee installation and service operations from the node to the home, ensuring every aspect meets our technical standards and safety protocols. Lead a team dedicated to delivering superior craftsmanship and performance, making a measurable difference in the experience our customers receive. How You'll Make an Impact * Supervise installation and service operations to meet customer and technical standards * Coordinate training, mentor team members, and conduct performance evaluations to drive productivity and safety * Conduct quality control checks and field safety observations to ensure compliance with Spectrum standards * Resolve and proactively prevent escalated customer issues through effective problem-solving * Facilitate communication and cooperation with internal teams and service partners to support operational excellence * Ensure team members maintain necessary company-issued tools and equipment * Maintain records and documentation according to Spectrum's policies Working Conditions * Work indoors in confined spaces and poorly ventilated areas, including attics during extreme temperatures * Exposure to dust, noise, insects, pets and cleaning solutions * Perform duties in commercial, factory and outdoor environments, sometimes near power lines and electricity * Travel in inclement weather and work at various heights above ground on telephone and power poles * Some out-of-town and overnight travel required based on business needs * Occasional overtime, weekend or second shift work as needed * Some tasks performed in an office setting WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: * Associates degree in electronics or related field, or equivalent work experience * Industry and vendor specific certifications and training, such as NCTI, SCTE, BCT/E Experience: * 5+ years of field technician work experience * Supervisory experience in a technical environment or equivalent work experience * Experience with complex cabling jobs, including installation of Cat5/Cat6 cabling * Experience programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches, and wireless access points in commercial environments Skills: * Ability to read, write, speak, and understand English * Effective communication skills with employees, customers, and suppliers * Advanced understanding of TCP/IP stack and network design * Ability to use software tools, computer applications, and test equipment * Knowledge of basic network devices and appliances * Ability to safely use weight-bearing equipment * Valid driver's license with satisfactory driving record Preferred Qualifications Education: Experience: * 1+ year(s) of supervisory or leadership experience Skills: * Ability to manage customer interactions, resolutions and demonstrate leadership qualities and motivate others * Ability to handle multiple projects and tasks, prioritize and organize effectively * Moderate knowledge of residential and commercial facility construction design and layout * Basic knowledge of Spectrum's products and services Apply now, connect a friend to this opportunity or sign up for job alerts! #LI-MW3 TCB401 2025-66559 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $67.1k-107.3k yearly 6d ago
  • Investor Services Supervisor - PA2025CCQ4R-015

    Intralinks 4.7company rating

    Service supervisor job in Braintree Town, MA

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Investor Services Supervisor Location: Arizona, Florida, Georgia, Michigan, Nevada, North Carolina, South Carolina, Tennessee, Virginia | Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Responsible for evaluating, verifying, and processing service requests from shareholders, third-party entities, institutions, broker/dealer operations, or client Fund/Stock groups. Processes mutual fund and/or stock transactions and maintains shareholder records. Has a thorough understanding of mutual fund/stock operations. Accepts, records, processes, and troubleshoots requests from shareowners, institutions, the NSCC, the DTC, and/or broker/dealers. Staff leader of primarily business support representatives who work on issues of limited scope. Evaluates issues within the context of established practices and procedures to assign tasks and provide direction and guidance in daily team activities. May spend a portion of time performing the individual tasks of the unit. What You Will Bring: Minimally requires a Master's degree, Bachelor's degree and 2 years of related experience, or high school degree and 4 years of related experience. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************ #LI-JS1 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $87k-125k yearly est. Auto-Apply 12d ago
  • Tax Supervisor - Entity Tax Services

    Kahn Litwin Renza 4.2company rating

    Service supervisor job in Middletown, RI

    KLR is a leading New England Regional Public Accounting Firm, consistently ranked among the Top 100 firms in the United States. With more than 350 professionals across eight office locations-including Andover, Boston, Bradenton, Lausanne, Newport, Pawtucket, Providence, and Waltham-KLR delivers assurance, tax, and business advisory services to private and publicly held companies nationwide and abroad. Recognized as a Best Place to Work for 19 years, KLR is committed to fostering a culture of collaboration, growth, and innovation. We are seeking a Tax Supervisor to join our Entity Tax Services Group, to be based in our Andover, Boston, Providence, or Newport offices on a flexible hybrid basis. As a key member of the Tax Team, the Supervisor will apply technical expertise and educational background across a wide range of client engagements. This role is central to our growing Tax practice, with responsibilities that includes overseeing technical tax work, and guiding staff. The Tax Team is dedicated to supporting clients with both tax compliance and strategic planning. Position Responsibilities: Prepare and review federal and state tax returns for C Corporations (1120), S Corporations (1120S), Partnerships (1065), and Individuals (1040). Assist in the preparation and review of corporate income tax provisions, including ASC 740 calculations such as effective tax rate analysis, deferred tax items, and uncertain tax positions. Contribute to quarterly and annual tax provision reporting for both public and private companies, ensuring accuracy and compliance with reporting standards. Support corporate and pass-through entity tax compliance, including foreign filings such as Forms 5471, 5472, and GILTI. Research and document tax issues, preparing technical memoranda and recommendations for internal use and client files. Supervise, train, and review the work of tax staff, providing feedback and technical guidance. Assist in tax planning projects for corporations, pass-through entities, and individuals, including scenario modeling (BNA projections). Draft responses to IRS and state tax notices and support resolution of related issues. Participate in tax department initiatives, including process improvements, training programs, and knowledge sharing. Collaborate with managers, senior managers, and partners to support engagements and deliver accurate, timely work. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities and activities may change from time to time with notice whenever possible, but not guaranteed. Position Qualifications: Bachelor's degree in Accounting required. CPA or Enrolled Agent (EA) and/or pursuit of said credentials highly preferred but not required. 4+ years of tax experience, including prior public accounting experience. Proficiency with tax and accounting technology; experience with CCH Axcess, SurePrep, and XCM is a plus. Ability to research complex tax issues and assist in developing effective tax planning strategies. Strong interpersonal and communication skills, both verbal and written. Familiarity with, and willingness to perform, a wide range of tax work - including entity-level (corporate, partnership, S corporation) and individual compliance. This is a full-time position with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours, including some evenings and weekends, will be required during peak busy seasons. Pay Range: The salary range for this position is included below. Individual salaries within this range do not include benefits and bonus potential, and are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. $90,000.00 - 120,000.00 Benefits: KLR offers a wide range of benefits including: health and dental insurance, paid time-off and a competitive retirement savings plan. We offer tuition assistance, in-house education programs and offer employees opportunities for community involvement. Come join a firm who has recently been recognized as a “Best Place to Work” for 19 years by the Providence Business Journal and voted as a Top 100 Firm in the country by Accounting Today! KLR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.
    $90k-120k yearly Auto-Apply 24d ago
  • Industrial Service Supervisor

    Moran Environmental Recovery 3.7company rating

    Service supervisor job in East Providence, RI

    The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. JOB RESPONSIBILITIES Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all types of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. QUALIFICATIONS Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class “D” License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. BENEFITS Competitive Salary Health, Dental, and Vision Insurance 401k with Company Match PTO Paid Holidays Moran Environmental Recovery is an Equal Opportunity Employer.
    $47k-73k yearly est. Auto-Apply 60d+ ago
  • Supervisor of Health Services (Nurse), PreK-12

    Marlborough Public Schools 3.9company rating

    Service supervisor job in Marlborough, MA

    Supervisor of Health Services (Nurse), PreK-12 Salary: Placement on the Administrator (Unit B) Salary Schedule according to education and experience. Unit B Administrators Association Contract Work Year: 2025/2026 12 Month/218 Days Organizational Relationship or Line of Authority: Works under the supervision of the Assistant Superintendent of Student Services and Equity, his/her designees and the building Principal Summary: To coordinate, oversee and evaluate nurses assigned to each building within the district and to act as liaison between the Office of Public Health and the Director of Student Services. Statement of Duties: Responsible for planning, supervising, evaluating, assigning, coordinating and reviewing the work of nurses engaged in providing nursing care to schools and on transportation for Out of District Students. This also includes reviewing the work of nurses engaged in clearing students for athletics (middle/high school level) and the work of nurses engaged in clearing students for school entrance (registration). Directs and implements immunization regulations. Maintains liaison with staff, Assistant Superintendent of Student Services and Equity, and the Office of Public Health Manages the budget for the Health Services Department including the purchase of supplies for school Health Services for the district to the Assistant Superintendent for Finance and Operations. Participates as an active member in various community health related committees as necessary to benefit the District. Assures that appropriate screenings, e.g. vision, hearing, postural, BMI, SBIRT are administered at prescribed grade levels. Orients newly appointed nurses to policies and practices of Marlborough Public School relative to school health services. Facilitates meetings with nurses. Participates in appropriate subject area committee for the purpose of curriculum review as necessary. Assists the principal and/or Director of Student Services in interviewing and selection of candidates to fill vacancies in department/grade level as requested or as necessary. Responsible for the Comprehensive School Health Services (CSHS Grant), to manage the budget and complete the monthly and annual reports. Assumes other duties as may be assigned by the Building Administrators and/or the Assistant Superintendent of Student Services and Equity. Qualifications: Ability to work well with people and to direct, supervise, organize and motivate others to get results. Valid Massachusetts license to practice as a Registered Nurse. Valid Department of Elementary and Secondary Education License as a Supervisor/Director, non-core area, All Levels. Master's Degree in relevant area. An Equal Opportunity Employer It is the policy of the Marlborough Public Schools not to discriminate on the basis of race, gender, religion, national origin, color, homelessness, and sexual orientation, gender identity, age or disability in its education programs, services, activities or employment practices.
    $82k-110k yearly est. 6d ago
  • Service Supervisor - Alta 412 at Abington Station

    Education Realty Trust Inc.

    Service supervisor job in Abington, MA

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to operate a golf cart on property. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. The hourly range for this position is $40-$43. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $40-43 hourly Auto-Apply 38d ago
  • Supervisor Support Services

    Fulgent Genetics, Inc. 4.2company rating

    Service supervisor job in Needham, MA

    About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Knowledge/Experience * High School diploma or equivalent required. * 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. * Experience preferred with troubleshooting of all systems within Operations. * Experience preferred with writing and editing of Standard Operating Procedures (SOPs). * Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. * Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. * General working knowledge of the Internet for business use. * Ability to multi-task and work in a fast-past, deadline driven environment. * Drive for results across service, quality, and continuous improvement. * Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. * Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. * Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. * Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. * Ability to provide support to different departments and leaders. Lab Specific Qualifications * Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. * Ability to tolerate extensive periods seated and/or standing. * Must possess ability to perform repetitive motions. * Ability to lift up to 20 pounds. * May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. * May be required to handle general laboratory reagents. * May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.
    $66k-101k yearly est. 19d ago
  • PACES Home Services Supervisor - Part Time

    Pilgrim Area Collaborative

    Service supervisor job in Plymouth, MA

    Pilgrim Area Collaborative is a public educational collaborative that serves students with a wide range of disabilities from primary through post-secondary levels from all over the South Shore. PACES is the Extended Services program of PAC which provides district consultation, home services to students and families, as well as after school programs and professional development workshops. We are currently looking for Direct Service Supervisors. There are current openings in several districts, including but not limited to the Boston area, Bridgewater, Cohasset, Hingham, Holbrook, Middleboro, Needham and Whitman-Hanson. Qualifications: Master's Degree; Experience in applied behavior analysis, parent training, development and implementation of home support programs for students with disabilities, data collection and analysis, behavior management, social skill instruction, and staff supervision. Reports to: PACES Program Coordinator Performance Responsibilities: General: Evaluate needs of students and families for extended support services. Conduct assessments as requested to include but not limited to, home assessments, functional behavior assessments, social skills, adaptive behavior, etc. Develop short and long term measurable goals and objectives for students and families receiving extended support services. Write instructional/training programs and/or behavior support plans for students and families to meet goals identified through assessment which may entail physical restraints and physical escorts. Oversee the implementation of instructional and training programs, data collection systems, and regularly interprets and analyzes data to ensure student progress. Collaborate and consult with school personnel, related service providers, and agency staff as required. Supervise, train, and review performance of PACES Direct Service Staff. Complete administrative paperwork as required. Set up and oversee schedule of direct services. Lift and position physically involved students. Attend PACES staff meetings and IEP meetings as required. Maintain confidentiality and professional boundaries with families. Strive to implement through supervision and action the philosophy of the Pilgrim Area Collaborative, its member districts and the PAC Extended Services program. Other: All duties as assigned by the PACES Director and Executive Director. Follow all rules and regulations as required by the Department of Elementary and Secondary Education (DESE). Candidates must provide a letter of interest, current resume, three (3) letters of professional recommendation, official transcripts and copies of current license(s) & certification(s).
    $52k-85k yearly est. 60d+ ago
  • Loan Servicing Supervisor

    City of Boston Credit Union 3.1company rating

    Service supervisor job in Boston, MA

    Job DescriptionDescription: Oversee and optimize all facets of loan servicing operations. Provide strong leadership for the loan servicing team, and ensure compliance with regulations, all while fostering member engagement. Responsible for developing and maintaining a deep understanding of the credit union's loan products, services, and staying current with industry trends, regulations, and best practices in loan servicing. RESPONSIBILITIES Provide comprehensive oversight of loan servicing operations, including consumer and real estate Loans. Ensure efficient management of all loans within the credit union, both current and delinquent. Collaborate with cross-functional teams to streamline loan servicing, enhancing the overall member experience. Provide training and development opportunities for all employees that service members with loans. Ensure compliance with all loan servicing related laws and regulations, including Fair Debt Collection Practices Act (FDCPA) guidelines. Provide strong leadership to the loan servicing team, setting clear goals and objectives to drive departmental success. Conduct performance reviews and allocate resources to meet operational needs within the department. Communicate with members, understanding their financial situations. Ensure a high level of service and support for members across all loan servicing activities. Manage relationships with repossession companies, external collection agencies, legal counsel, and other service providers to support collections and loan servicing efforts. Ensure Credit Union policies and procedures are being followed in compliance with applicable laws and regulations. Strategic Leadership: Demonstrate strong leadership skills to effectively guide the loan servicing team, setting clear goals and fostering a culture of continuous improvement. Regulatory Compliance: Ensure strict compliance with all relevant laws, regulations, and credit union policies, particularly those related to loan servicing. Member-Centric Approach: Maintain a member-focused mindset, engaging with members to understand their unique financial situations and working collaboratively to find solutions for debt resolution. Industry Knowledge: Stay abreast of industry trends, regulations, and best practices in loan servicing, incorporating relevant insights into credit union operations to drive continuous improvement. Effective Communication: Exhibit excellent communication skills, both within the team and when engaging with members, external partners, and legal professionals. Team Development: Invest in the training and development of the loan servicing team, enhancing their skills and knowledge to drive departmental success. Adaptability: Be adaptable in a dynamic financial services environment, proactively responding to changes and challenges in the industry to maintain operational excellence.\ Supervising direct reports Requirements: Five years of similar or related experience in managing servicing employees. Must be knowledgeable of laws and regulations applicable to lending, and loan service. COCC, Velara, and/or Encompass experience a plus. A four-year college degree is desired but may be substituted with relative experience in lending. Must have strong managerial skills and possess excellent communication skills, both verbal and written. Position involves ability to organize and delegate work assignments, motivate others to achieve desired outcomes and promote a team environment. A significant level of trust, diplomacy and professionalism is required, and possess a cooperative attitude in relations with members, vendors and other employees Must be self-motivated, able to prioritize workflow, handle multiple assignments concurrently, work a flexible schedule, and perform under time constraints. Must have working knowledge of PC and general office equipment, with experience using Microsoft Outlook, Word and Excel. Attention to detail and accuracy is essential. Must be bondable
    $54k-84k yearly est. 19d ago
  • Sterilization Services Supervisor

    Tufts Medicine

    Service supervisor job in Boston, MA

    This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following Sterilization Services duties: Maintains sterile equipment, assembles medical equipment, maintains inventory, orders supplies, and provides life-saving instruments to those performing medical procedures. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. Job Overview This position responsible for the smooth operation of all functional areas of the Sterile Processing Department (SPD) including setting work assignments, quality and infection control, interpretation of procedures, disciplining and counseling of employees, and inventory control and case fulfillment of all processed supplies. Controls and coordinates the processing, sterilization, assembly and distribution of patient care medical supplies to inpatient and ambulatory areas during as assigned shift. Job Description Minimum Qualifications: 1. High school diploma or equivalent. 2. Central Services Technician National Certification (CRCST) or Certification Board for Sterile Processing and Distribution (CBSPD). 3. Three (3) years of experience in central processing department. Preferred Qualifications: 1. Bachelor's degree in Finance, Business, or Healthcare. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Plans, organizes, allocates work to and supervises the activities of subordinates on an assigned shift engaged in the decontamination, processing and sterilization of reprocessed patient care items. Ensures all shift activities conform to established policies, procedures and standards. 2. In cooperation with other department supervisors, assists in selecting scheduling, training, evaluating and as necessary, recommending discipline and discharge of subordinates. 3. Counsels Central Processing Department (CPD) and Operating Room (OR) personnel on assigned shifts regarding departmental policies, procedures and standards, ascetic techniques, instrument identification, tray assemblies and so forth. 4. Ensures all surgical case carts prepared for use on assigned shift have been accurately assembled and distributed on a timely basis. Confers with OR personnel modifications to surgical case cart orders due to changes in caseload. 5. Ensures all required records and documentation pertaining to shift activities are properly maintained 6. Initiates and documents requests for purchase of surgical instrumentation and medical/surgical inventory items, as necessary. 7. Directs up-keep and maintenance of work areas and equipment. Reports any problems to other shifts as necessary. 8. Confers with departmental management regarding possible improvements or enhancement to departmental operations and procedures. 9. Assists subordinates with work related problems and resolves problems on shift as they occur. 10. Performs duties of subordinates in response to emergency situation, changes in workload or staffing shortages. 11. Oversees the on-going development and coordination of required in-service educational programs pertaining to departmental policies, procedures and standards, asceptic techniques, instrument identification, tray assemblies and so forth. Ensures CPD technicians on all shifts receive required training, and, as necessary, conducts on-on-one training sessions. 12. Assists in maintaining quality assurance programs by performing tests to ensure items are sterile, interpreting data and verifying correct operation of equipment. Ensures equipment receives required maintenance or repairs. 13. Initiates and documents purchase requests for surgical instrumentation and medical/surgical inventory items. 14. Ensures all work areas are maintained in an organized, safe and clean manner. 15. May assume responsibility for the daily operation of the department. 16. Maintains current and accurate surgical kit component lists. Physical Requirements: 1. Frequently required to lift, reach, carry, push and pull 40-50 pounds or more. 2. Stand/sit combination of eight (8) hours or length of assignment. 2. Noting attributes of objects such as size, temperature, or texture by touching with fingertips. 4. Hearing spoken words to communication oral information to customers accurately, quickly, and loudly enough in the English language. 5. Perceiving sounds such as phones ringing, beepers, alarms and buzzers on equipment. 6. Clarity of both near and far vision. Able to distinguish color, i.e. alarms and buzzers on equipment, and color codes on instrumentation. Skills & Abilities: 1. Excellent interpersonal and communications skills to effectively work with clinicians and support staff. 2. Computer skills with knowledge of Microsoft Office and Instrument Tracking systems. 3. Knowledge of hospital infection control, and medical terminology. 4. In depth knowledge of JCAHO, IAHCSMM, and AAMI Standards. 5. Extensive knowledge of aseptic technique, sterilization processes, and technical knowledge of surgical instrumentation, sterilization equipment and supplies. 6. Analytical abilities necessary to organize, supervise, and evaluate the work of others. 7. Ability to manage frequent stress due to critical issues, changing organizational climate, and personnel issues. 8. Strong analytic skills and ability to make difficult decisions. 9. Motivated and self-starter. 10. Strong leadership and presentation skills. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range:
    $50k-82k yearly est. 29d ago
  • Service Supervisor (Pest Control Experience is Mandatory)

    Braman Termite & Pest Elimination

    Service supervisor job in Waltham, MA

    Braman Termite & Pest Elimination, New England's largest family-owned and operated pest-control company, has been servicing customers for more than a century. The strong, steady growth of our company, fueled by our skilled workforce, state-of-the-art technology, and commitment to excellent customer service, has produced this exciting new opening in our staff of service trade professionals. Braman is seeking a Pest Control Route Supervisor to effectively supervise and coordinate the activities of Service Professionals engaged in servicing customers and clients. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Communicates effectively with Service Professionals. Communicates at least twice per day with each Service Professional (once in the morning and once in the evening). Escalates any issues as needed. Attends and holds required meetings, and communicates all relevant company information to Service Professionals, including but not limited to process updates, policy updates, and company news. * Facilitates all performance needs for assigned Service Professionals, including but not limited to performance reviews, disciplinary actions, and other performance discussions including training and development. This also includes training for new Service Professionals. Additionally executes the required number of Quality Audits, Ride Alongs, and Vehicle Inspections each quarter. * Reviews Service Professionals time sheets each week, verifies all information comparing to vehicle GPS, corrects any and all exceptions, and submits to office for payroll processing. Coordinates time off requests from Service Professionals, and communicates appropriately with office staff. Facilitates coverage for any necessary time off. * Arranges all repairs, towing, temporary vehicles, and all other auto needs for their assigned Service Professionals. Acts as first point of contact for all vehicle accidents and repairs. * Coordinates all equipment and supply needs for Service Professionals, including equipment repairs. * Conducts Audit prep for inspected facilities. Coordinates and completes Mobile Audits, Client Care, Trend Reports, and Yearly Assessments. * Maintains Service Professionals routes as needed. * Responsible for "on call" assignments, on nights and weekends covering incoming customer calls on a rotating schedule. * Conducts respirator fit testing for Service Professionals. Qualifications: EDUCATION and EXPERIENCE A minimal of a High school diploma is required. A proven track record and experience of working in the Pest Control industry is essential. Experience resolving pest problems in an urban setting is required. Prior management experience is preferred. COMMUNICATION SKILLS The ability to utilize electronic forms of communication including PC, e-mail, Microsoft office, and pest control software is essential. The Supervisor is capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. They also write routine reports and other correspondence. The need to speak effectively before groups of customers or employees of organization is essential. CERTIFICATES, LICENSES, REGISTRATIONS A valid driver's license with safe driving record is required. A Massachusetts pest control license or certification is preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to: * Sit * Stand * Squat * Walk * Use hands to finger, handle, or feel * Reach with hands and arms; * Climb and balance; * Stoop, kneel, crouch, or crawl * Talk and hear * Enter/exit structures and crawl spaces. * Travel up and down stairs * Climb a ladder * Use required personal protective equipment. * Visually inspect for pests, pest harborage, and pest entries. * Drive a vehicle. Compensation and Benefits: * Competitive Salary; * Company-paid Life Insurance; * Quarterly bonus-incentive program; * 401K retirement plan; * Health, dental, life, and disability insurance; * Paid vacations, holidays, and sick time * Employee Assistance Program
    $50k-82k yearly est. 3d ago
  • Cabin Service Supervisor

    G2 Secure Staff 4.6company rating

    Service supervisor job in Boston, MA

    Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role Excellent verbal and written communication skills Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history Must have a reliable mode of communication and transportation PREFERRED EXPERIENCE: Experience in airport operations Airline or airport operations experience Leadership experience in the airline or airport operations experience PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possesses the tact to deal with situations at all levels, client representatives, employees, and the public. Must be able to sit, stand, lift, and bend throughout shift. Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow. Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation. Must pass pre-employment and random drug tests. Must be able to read, understand, and carry out instructions in English. Must meet requirements to obtain a security-sensitive identification badge. Must be able to direct in English verbally. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES Oversee administrative staff and assign duties to direct reports Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime. Ensure implementation of the Safety Management System (SMS) Implement a safety plan for the station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems efficiently and effectively. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achieving company objectives. Monitor employee activity and adjust as needed. Handle off-schedule operations when the Manager is not available. Perform other duties as requested.
    $52k-68k yearly est. 3d ago
  • Veteran Services Supervisor - Overnight

    New England Center and Home for Veterans 4.0company rating

    Service supervisor job in Boston, MA

    Job Details NECHV - Boston, MA Full Time $21.00 - $21.00 HourlyDescription Veteran Services Supervisor (Overnight) Department: Operations Exemption: Non-exempt Supervisor: Director of Operations Supervises: Veteran Service Representatives, Veteran Service Coordinators, Security Patrol Job Summary: The Veteran Services Supervisor reports directly to the Director of Operations and is responsible for the management of Veteran Service Representatives and Coordinators (Dining, Logistics, Vehicles) as they perform daily assignments and tasks. The Supervisor must have the ability to communicate effectively with all other departments, providing services to Veterans, Volunteers, Employees and Visitors to the Center. This position works to ensure standardization in processes and procedures in support of the safety and security of Center staff, Veteran residents, and Visitors. The Supervisor is expected to provide coaching and feedback as well as on-going training for Veteran Services Employees as well as keeping Director of Operations and Vice President of Operations and Facilities informed of all pertinent occurrences. This position is considered Essential Personnel and may be required to work during times of inclement weather and emergencies. Job Responsibilities: Understand, support, and promote the Mission of the Center and Veteran Services Department. Lead, direct, and mentor Veteran Services Personnel. Monitor, assess, document, and review job performance with employees. Serve as concierge for Veteran complaints and issues and seek solutions. Support a team focused on continuous improvement. Coordinate and disseminate schedules to ensure appropriate staffing availability to meet all shift commitments. Ensure a safe, secure environment which allows for the privacy, dignity and well-being of Veteran Residents. In tandem with the Director of Operations, ensure the onboarding and training of new employees. Coordinate transportation as requested and required. Document, attend, and supervise medical, fire or police incidents and events; provide emergent mediation as required. Initiate daily bed checks and census, as appropriate. Assist in maintaining order and cleanliness of the transitional housing areas and the general facility. Properly document all administrative information and ensure the highest standard of Veteran confidentiality is maintained. Enforce all safety regulations and immediately address any safety hazards. Keep the Director of Operations informed of all pertinent occurrences. Ensure safety, fire and security tours are performed on a regular basis. Attend to the needs of all those who frequent or telephone the Center, a model of “Respect, Excellence, Partnership” Other duties as assigned. Qualifications Required Qualifications: Self-motivated leader with the ability to function in a fast-paced environment without supervision. Able to handle multiple complex tasks and priorities. Excellent interpersonal skills (oral, written and presentation) needed to interact with all levels of internal personnel and external entities including management, visitors, employees and Veterans. Strong analytical and investigative skills and being able to resolve Veteran conflicts. High School Diploma or Equivalency. CPR certified and CPI training are preferred. Customer service experience required. Essential Functions Basic computer skills, including email and familiarity with internet. Dedicated team player and comfortable working in an open, highly collaborative, diverse environment with the willingness and desire to learn and grow within the organization. Committed to a strong customer service philosophy. Operate a combination radio and cellular telephone. Navigate ten flights of stairs. Lift or push weights up to fifty pounds.
    $62k-78k yearly est. 60d+ ago
  • Earth Moving Service Supervisor - Field Service

    Milton Cat 4.4company rating

    Service supervisor job in Milford, MA

    Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering “who we are at Milton CAT”, the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole. Salary Range: $80,000-$95,000 based on experience. This position is bonus eligible. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Keep jobs flowing: Jobs in, jobs out, service reports written, warranty claims determined, invoices closed. Become an integral part of the team: Listen, learn, contribute and continue to drive improvements. Pick the right technician for the right job. Drive metrics and business to run an efficient and profitable shop. Co-create annual goals and budget, in alignment with the organization's financial and operational objectives. Drive and support a strong safety culture. Effectively communicate/negotiate with customers concerning reviewing/scheduling jobs, explaining invoices. Oversee work order accuracy and closing process and the appropriateness of parts and labor. Manage, mentor, develop and coach service technicians Minimum Educational Requirements Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree. Qualifications Demonstrated ability to lead teams, set expectations and execute results Strong service department operations background and experience Highly process/metrics driven, knows how to run a highly efficient service department Solid communication and negotiation skills (with employees, customers and vendors) Proficient in technology (ERP systems, desktop/cloud applications, operational reports) Strong problem-solving skills and detail oriented with a high level of accuracy. Highly driven, sense of urgency, strong customer service orientation, does not punch a clock This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $80k-95k yearly Auto-Apply 9d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Warwick, RI?

The average service supervisor in Warwick, RI earns between $33,000 and $86,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Warwick, RI

$53,000

What are the biggest employers of Service Supervisors in Warwick, RI?

The biggest employers of Service Supervisors in Warwick, RI are:
  1. Moran Environmental Recovery
  2. Chadwick-Baross
Job type you want
Full Time
Part Time
Internship
Temporary