Service supervisor jobs in West Bloomfield, MI

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Donor Services Supervisor (Phlebotomy)
Versiti 4.3
Service supervisor job in Farmington Hills, MI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling. Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures. Projects workflow, prioritizes duties, troubleshoots, and problem solves. Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public. Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable. Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed. Ensures donor related documents are complete and accurate, as applicable. Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable. Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months. Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable. Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities. Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable. Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience. Drives Versiti vehicle when needed to complete job-related functions. Complies with and enforces all Versiti safety policies and procedures. Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items. Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues. Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment. Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs). Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection). Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model. Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable. On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues. Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations. Maintains confidentiality and discretion as required. Performs other duties as required, which relate to Blood Center functions. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or equivalent required Bachelor's Degree preferred Experience Previous experience in customer service required 1-3 years supervisory experience required Valid driver's license required Leadership experience in a customer service environment preferred Previous phlebotomy and / or healthcare experience preferred Knowledge, Skills and Abilities Excellent customer service, interpersonal, oral and written communication skills required Ability to express oneself clearly/effectively in written and oral form Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary Ability to handle sensitive or confidential information discreetly Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements Ability to multi-task while paying close attention to detail Well-groomed, professional appearance Ability to work in a positive manner under pressure in a fast-paced environment Ability to work well with others as a team member required Must be accessible by phone and email Ability to travel to all Versiti sites, including overnight stays, is required. Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Hemasphere required Title 21 required Multiple phone lines, printer, fax, and copy machines required Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required Not ready to apply? Connect with us for general consideration.
$39k-62k yearly est. Auto-Apply 2d ago
Cookie Baker and Customer Service Night Shift
Crumbl Cookies
Service supervisor job in Brighton, MI
This is for the night shift with typical hours 6pm-12am, but we're flexible! Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight. This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
$30k-45k yearly est. 60d+ ago
Mail & Print Services Supervisor
Crossfire Group 4.5
Service supervisor job in Auburn Hills, MI
Our client is looking for a Mail & Print Services Supervisor in Auburn Hills, MI! This contract opportunity (possible extension or direct hire for the right candidate) offers a starting pay rate of $37.88/hour (benefits are available). The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Key Responsibilities: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations. Apply Today! #IND1#zr
$37.9 hourly 4d ago
Shared Services Supervisor
Thyssenkrupp Materials Na 4.4
Service supervisor job in Southfield, MI
Job SummarySupervises workers and tasks in the organization's accounts payable and accounts receivable functions.Job Description Key Accountabilities Coordinate and manage / supervise employees performing activities related to centralized: Cash disbursements and any related troubleshooting Vendor invoice entry and any related inquiries or adjustments Centralized cash applications Master data maintenance (including parameter and control tables where applicable) Sales and use taxes Tax return compliance and reconciliation, exemption certificates, Forms W-9, tax rate database, general ledger account reconciliations, audit management and coordination Form 1099 processing and compliance Other regulatory / tax filings as required Internal, external and regulatory audit requirements as assigned Develop and maintain MS/SharePoint site as necessary Monitor and report key processing indicators related to shared service environment Participate, as necessary, as a subject matter expert on SAP ERP process team and business transformation team Other tasks and responsibilities that are relevant to this activity Manage the day-to-day outsourcing relationship with an internal offshore service provider, including communication, performance, risk, and continuous knowledge transfer Perform corporate liaison role to ensure coordination of activities amongst business units, credit departments, internal auditors, external auditors, regulatory auditors, customers and suppliers. Meet TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications: Minimum Requirements: Bachelor degree in Accounting Minimum of 4 years in shared services environment Three (3) to 4 years in a supervisory or managerial capacity SAP experience or other integrated system Strong knowledge of Generally Accepted Accounting Principles Experience with audit and internal controls Excellent analytical, communication and leadership skills Preferred Requirements: CPA/CMA certification Experience with MS/SharePoint at administrator level International accounting experience Project Management Experience with HighRadius Cash Application Experience with Vertex and/or Avalara Tax Software Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
$45k-66k yearly est. Auto-Apply 60d+ ago
Service Supervisor at San Marino Club
Robert Rutledge
Service supervisor job in Troy, MI
Job Description San Marino Club in Troy, MI is looking for one service supervisor to join our 52 person strong team. We are located on 1685 East Big Beaver Road. Our ideal candidate is attentive, punctual, and engaged. Responsibilities Engage regularly with customers ensuring a positive experience Ensure team provides fast, friendly, and accurate service Contribute to team effort by accomplishing related results as needed Respond to all complaints in a friendly and professional manner Qualifications Experience in customer service or supervisor roles Outgoing and engaging personality Proven ability to maintain scheduling commitments Ability to problem solve quickly and act accordingly This is a mostly part time hospitality position for a large banquet facility. Busy seasons will have more full time hours. There will be some closing shifts as they are rotated between managers. Looking for a candidate that has a positive attitude, good ideas on improving service, and works well with service staff. We are looking forward to reading your application.
$41k-68k yearly est. 13d ago
Mail & Print Service Supervisor
Brightwing
Service supervisor job in Auburn Hills, MI
Mail and Print Services Supervisor The Mail and Print Services Supervisor is responsible for overseeing daily operations of mailroom and print services to ensure efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, managing timekeeping and attendance, and coordinating with internal departments and external vendors to support communication and documentation needs across the facility. Key ResponsibilitiesMail Services Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Manage daily and weekly mail deliveries to 16 local locations, including mail pick-ups from four local post offices. Monitor USPS postage accounts, including recall mail, postage replenishment, and PO Box payments. Manage scheduling and maintenance for two company vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Oversee mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services Supervise print production activities, including copying, scanning, and finishing services for headquarters and local plants. Manage departmental print requests to ensure timely, high-quality output. Oversee leased equipment contracts and maintenance for all print-related equipment. Coordinate with external vendors for large-scale or specialty print projects. Maintain and update the online print shop order page to ensure competitive services and pricing. Supervisory & Administrative Duties Supervise union employees, ensuring adherence to schedules, work rules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct team meetings, training sessions, and performance evaluations. Address employee concerns and escalate issues as necessary in accordance with labor agreements. Requirements Bachelor's degree required (Business or related field preferred). 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and standard computer applications. Preferred Qualifications Graphic design experience and knowledge of digital print production. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations.
$41k-68k yearly est. 29d ago
Mail & Print Services Supervisor
Prestige Engineering
Service supervisor job in Auburn Hills, MI
Job Description The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs. Responsibilities: Mail Services: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations.
$41k-68k yearly est. 17d ago
SERVICE SUPERVISOR - COMPUTER REPAIR
Micro Center Sales Corporation
Service supervisor job in Madison Heights, MI
Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
$41k-68k yearly est. 6d ago
Service Supervisor
Wash Laundry
Service supervisor job in Detroit, MI
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! WASH provides outstanding laundry services to apartment properties, condominiums, military bases, colleges, and universities. With branches across the U.S. and Canada, WASH has over 70,000 locations with more than 5 million people using a WASH laundry room every week. Even with our solid reputation as an industry leader, our product isn't laundry equipment - it's customer service. WASH's mission is to provide best-in-class laundry room operations to our customers by delivering superior quality service. The driving force to our success continues to be our customer service. As we build upon our 70-year history, excellence, growth, and innovation are at the forefront of our strategic goals. We've doubled in size in recent years, while pioneering new advances in laundry room technology. In being a people-centered company, we provide professional development, promotional opportunities, and a learning environment to continue to innovate. If our spirit of innovation and customer-focused approach speaks to you, we'd like to meet you! Position Summary: The Service Supervisor is responsible for the management of all service operations for the assigned territory. These responsibilities include the following: Responsibilities: Oversee the service department; responsible for repairs of washers, dryers, & ancillary equipment in the field, in strict accordance with policies, principles, and procedures established by the company Lead team to maximize first-time fix rates and minimize return calls Coordinate ongoing training efforts of the service team, ensuring that all service technicians possess a current knowledge of all equipment in the field Collaborate and influence leaders in other departments Drive departmental initiatives to promote productivity and high-quality customer service Performance management including training, coaching, performance reviews, & disciplinary action Resolve escalated customer concerns, while identifying and implementing root-cause resolutions Ensure safe work practices Miscellaneous duties as assigned Requirements: Five Years of previous experience as a service supervisor is preferred, or equivalent combination of education and experience. Management courses and seminars a plus. Must be an effective, motivational leader. Proficient in Microsoft Office. Must also possess a keen technological aptitude to quickly gain familiarity with, and operate within, custom software applications specific to WASH. Ability to read, analyze, and interpret general business periodicals, journals, technical procedures, or government regulations. Ability to write reports, email correspondence, and procedural manuals using concise, correct grammar. Ability to effectively respond to questions from groups of managers, clients, & customers. Ability to define problems, collect data, establish facts, and draw valid conclusions. Valid driver's license required. We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: ************************************* This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at ****************** to inquire about the position.
$41k-68k yearly est. Auto-Apply 38d ago
Ground Services Supervisor
Kalitta Air, LLC 4.3
Service supervisor job in Ypsilanti, MI
JOB DESCRIPTION Job Title: Supervisor, Ground Services Department: Ground Services Reports To: Manager, Ground Services Work Schedule: 12 hours, 4 on 4 off (various schedules, starting 6pm-6am) ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties and responsibilities include, but are not limited to: Implements, and maintains all department policies and procedures to ensure that all cargo operations are safe, efficient, and in compliance with all applicable Company and government regulations; Establishes the framework for reviews and conducts periodic reviews of staffing, facilities, equipment, and budgetary requirements needed to accomplish the department's mission; Ensures the proper training, evaluation, and skills maintenance of department personnel; Supervises the production and provision of all department training aids, directives, reports, forms, relevant manuals, and other support materials required for training and day-to-day operations; Maintains oversight of the Ground Operations Desk in conjunction with the Manager & Assistant Manager of Ground Operations Coordinates with, assists, and advises customers and vendors concerning the proper preparation of cargo, cargo documentation, and load planning; and Performs other duties as assigned by senior management. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Loadmaster qualification also a necessary skill, with line experience. The requirements listed above are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school graduate; some college and/or technical school desirable. Must have a working knowledge of world geography as well as knowledge of air cargo / ground operations. Previous ULD tracking or logistics experience preferred. LANGUAGE/MATHEMATECIAL SKILLS Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to fellow employees as well as vendors. Ability to perform basic math calculations using mental math as well as a calculator. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employs is regularly required to sit, talk and hear. The employee is required to use a computer terminal, calculator and telephone. The employee is required to stand, walk, and climb/descend stairs. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires shift work, nights and/or weekends as well as holidays. Employees bid on schedules in accordance with their standing on the company seniority scale. Work is performed primarily in an office setting with a constant level of background noise
$33k-46k yearly est. Auto-Apply 60d+ ago
Patient Financial Services Supervisor
HMC External
Service supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures. SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records. MINIMUM ENTRANCE REQUIREMENTS: Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis): inpatient and/or outpatient electronic claims processing UB-04 billing procedures for third-party carriers in a hospital setting credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care. Knowledge of medical terminology and procedures as related to hospital billing codes. Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology. Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan. Knowledge of Federal and State laws regarding dissemination of patient medical and billing information. Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public. PREFERRED QUALIFICATIONS: Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office. Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws. Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data. Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner. Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training. In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service. Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned. Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems. Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization. Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations. Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards. Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges. Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency. Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary. Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
$41k-67k yearly est. Auto-Apply 17d ago
Director of Camp Services
Archdiocese of Detroit 4.3
Service supervisor job in Detroit, MI
SUMMARY The Director of Camp Services is a critical leadership role responsible for the comprehensive management of Camp Ozanam and Camp Stapleton, overseeing year-round operations, camp programming, staff development, enrollment, marketing, camp rentals, and compliance with local, state, and national camp rules and standards. Our Mission Embracing Gospel Values, SVdP Detroit empowers children through transformational experiences at Camp Ozanam, cultivating personal growth, a deep connection to nature and strong interpersonal skills in a safe and nurturing environment. REQUIRED: Minimum of two year of residential camp experience is a pre-requisite for this position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work Advance the mission, goals, and objectives in all applicable strategic plans Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam Effectively communicate to SVdPD staff any new, changed, or eliminated, process, procedure, program, or resolution Ability to work well with others Strategic Leadership and Operations Management Provide overall strategic direction for camp operations, including year-round planning and summer programming Manage a team of 25+ staff members, including year-round and seasonal employees Facilitate monthly Camp Committee meetings and provide regular organizational updates to the CEO Develop and maintain relationships with donors, Vincentian Conferences, partner organizations, families, and community stakeholders Staff Recruitment and Development Lead comprehensive staff recruitment efforts, including: International and domestic staff recruitment Marketing outreach to colleges, schools, and community organizations Conducting interviews, background checks, and contingent job offers to year-round and seasonal staff Coordinate staff training and orientation, ensuring compliance with American Camp Association (ACA) and state training standards Conduct annual performance reviews and staff evaluations Manage 2 year-round direct reports and an additional 5 summer seasonal direct-reports Enrollment and Family Engagement Oversee camper recruitment and enrollment process Coordinate enrollment gatherings with Vincentian partners Manage communication with camper families through newsletters, surveys, and special events Develop and implement family engagement strategies, including holiday events and family support programs Compliance and Licensing Ensure full compliance with: State licensing requirements American Camp Association (ACA) standards Summer Food Service Program (SFSP) regulations Health department guidelines Maintain comprehensive documentation for local, state, and ACA inspections Complete required reports and maintain up-to-date licensing documentation Financial Management Develop and manage annual camp budget Prepare monthly financial reports for review by CEO Manage credit card expenses and financial reporting Track and report volunteer hours Coordinate with Development Director on grant submissions and reporting Develop restricted project and capital investment plans Marketing and Fundraising Develop annual marketing strategy Manage social media presence and newsletter content Create annual camp theme and recruitment materials Support fundraising efforts through grant writing, donor communication, and special events Program Development Design and implement camp programming Support the development of camp curriculum and activity plans Coordinate special events like Camp Work Day, Vincentian Day, and Christmas Party Summer Operations Oversee daily camp operations during summer programming Manage camper check-in and check-out processes Coordinate transportation and ensure camper safety Conduct daily leadership team meetings Manage meal planning and food service operations Facilities and Infrastructure Oversight Manage two camp locations: Camp Ozanam and Camp Stapleton Develop and maintain a comprehensive capital and major maintenance planning document Manage Camp Facilities and Grounds Coordinator who oversees annual maintenance and safety inspections to: Prioritize capital investments Develop annual maintenance budgets Plan facility upgrades and renovations Ensure compliance with all safety and accessibility standards Manage camp-related technology systems Rental Operations Manage Rental and Registration Coordinator who oversees the year-round rental program for various groups, schools, sports teams, youth groups and weddings. Duties include: Develop and update rental vendor booklets Negotiate and prepare annual rental contracts Coordinate with maintenance team to ensure facilities are rental-ready Manage rental revenue recognition and financial tracking Prepare facilities for incoming rental groups, ensuring cleanliness and proper setup Environmental and Safety Considerations Implement and maintain comprehensive safety protocols Ensure proper maintenance of emergency response equipment Coordinate with local emergency response agencies QUALIFICATIONS Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in camp management software and digital communication tools Understanding of youth development principles Commitment to the Vincentian mission and service-oriented programming EDUCATION and/or EXPERIENCE Bachelor's degree in Education, Social Work, Nonprofit Management, or related field Minimum two years of management experience in a camp setting Minimum five years of experience working with children For any questions, please contact Gabby Hornak at ***********************.
$76k-126k yearly est. Easy Apply 60d+ ago
Director of Service
Mersino Dewatering LLC 4.1
Service supervisor job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Preferably in Auburn Hills, MI or near one of our established branches Travel: Up to 50% Job Summary: The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities. Typical Duties and Responsibilities: • Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development • Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance • Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities • Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput • Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations • Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed • Partner with the Quality Manager on quality control, red tag closure, and service training programs • Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability • Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards • Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours • Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise • Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability • Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards • Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations • Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect) • Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality • Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services • Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding • Ensure all customer communication and repair documentation in Odoo is professional and compliant • Own development and implementation of service policies, procedures, and SWIs • Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance • Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations • Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently • Uphold The Mersino Way as a guiding document for all service activities Qualifications: • Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience • Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role • Experience in creating, implementing and maintenance and establishing company-wide policies and procedures • Certification in continues improvement preferred • In-depth knowledge of safety regulations and compliance • Experience in contract negotiation and pricing management • Planning and organizational skills in handling multiple projects • Proficient in PC software applications including Microsoft Excel Specific Expectations: • Must be a team player; puts the Mersino team ahead of self-interests • A professional demeanor • Excellent written and verbal communication skills • The ability to work under pressure to meet deadlines • Ability to work flexible schedule to meet job requirements • Ability to travel up to 50% • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
$75k-123k yearly est. Auto-Apply 60d+ ago
Assistant Water Mitigation Supervisor
Brighton 4.4
Service supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership. Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Communicates with all relevant employees to ensure delivery times are met Communicating process changes to relevant parties to ensure a successful business Coordinates activities that affect operational decisions and business requirements Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May train and supervise staff Job Requirements 3-5 years equivalent experience in similar role Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a lead water technician preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role Outstanding organizational skills Understanding of organizational behavior and knowledge of the restoration industry IICRC Water certification Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $28.00 - $30.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
$28-30 hourly Auto-Apply 60d+ ago
SUPERVISOR OF OUTPATIENT SERVICES - CCIS
Genesee Health System 4.1
Service supervisor job in Flint, MI
Job Description $5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.
$28k-35k yearly est. 4d ago
Supervisor, Operations
Syncreon 4.6
Service supervisor job in Trenton, MI
We are looking for an experienced Operations Supervisor at our Trenton, MI. location to plan, direct, and coordinate the operations at the facility. You will be responsible for improving performance, productivity and efficienct through the implemntation of effective methods and strategies. Its an exciting time to join DP world Team! About the Role How you will contribute * Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely operate material handling equipment to move materials. * Monitor and measure team member performance for accuracy and document on daily production metrics. * Identify and eliminate safety and housekeeping hazards to minimize workplace accidents. * Ensure compliance of employees to processes, work instructions, standard work and work elements. * Liaise with materials department to ensure on time receipt and shipment of material. * Other duties as assigned. Your Key Qualifications * HS Diploma/GED required * Experience supervising in an Automotive, Manufacturing, or Supply Chain/Logistics facility. * Strong interpersonal, communication, and leadership skills. * Experience and or training regarding the Occupational Health & Safety, 5S, Lean Methodologies preferred. * Quality systems knowledge - to a reasonable level be able to monitor staff performance and costs within the department (including, but not limited to: time-keeping, quality, productivity, etc.) About the Role How you will contribute * Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely operate material handling equipment to move materials. * Monitor and measure team member performance for accuracy and document on daily production metrics. * Identify and eliminate safety and housekeeping hazards to minimize workplace accidents. * Ensure compliance of employees to processes, work instructions, standard work and work elements. * Liaise with materials department to ensure on time receipt and shipment of material. * Other duties as assigned. Your Key Qualifications * HS Diploma/GED required * Experience supervising in an Automotive, Manufacturing, or Supply Chain/Logistics facility. * Strong interpersonal, communication, and leadership skills. * Experience and or training regarding the Occupational Health & Safety, 5S, Lean Methodologies preferred. * Quality systems knowledge - to a reasonable level be able to monitor staff performance and costs within the department (including, but not limited to: time-keeping, quality, productivity, etc.) Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. Nearest Major Market: Detroit Job Segment: Logistics, Supply Chain, Supply, Manager, Operations, Quality, Management
$35k-57k yearly est. 17d ago
Center Supervisor
Biolife 4.0
Service supervisor job in Detroit, MI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MI - Detroit U.S. Hourly Wage Range: $19.00 - $24.20 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MI - Detroit Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
$19-24.2 hourly 8d ago
Mail & Print Services Supervisor
Crossfire Group 4.5
Service supervisor job in Auburn Hills, MI
Job DescriptionOur client is looking for a Mail & Print Services Supervisor in Auburn Hills, MI!This contract opportunity (possible extension or direct hire for the right candidate) offers a starting pay rate of $37.88/hour (benefits are available).The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs.Key Responsibilities: Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices. Monitor USPS postage accounts for recall mail and postage, including PO Box payments. Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Manage mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services: Supervise print production including copying, scanning, and finishing services for headquarters and local plants Oversee departmental print requests to ensure timely, high-quality output. Responsible for leased equipment contract and maintenance on the related equipment. Coordinate with external vendors for large-scale or specialty print jobs. Monitor and update the online print shop order page to keep competitive services and pricing. Supervisory & Administrative Duties: Supervise union employees, ensuring adherence to work rules, schedules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct regular team meetings, training, and performance evaluations. Address employee concerns and escalate issues as needed in accordance with labor agreements. Requirements: Bachelor's degree required (business, etc) 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and basic computer applications. Preferred Requirements: Graphic design experience with digital print production knowledge. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations. Apply Today! #IND1#zr
$37.9 hourly 30d ago
Director of Service
Mersino Dewatering Inc. 4.1
Service supervisor job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Preferably in Auburn Hills, MI or near one of our established branches Travel: Up to 50% Job Summary: The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities. Typical Duties and Responsibilities: • Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development • Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance • Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities • Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput • Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations • Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed • Partner with the Quality Manager on quality control, red tag closure, and service training programs • Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability • Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards • Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours • Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise • Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability • Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards • Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations • Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect) • Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality • Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services • Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding • Ensure all customer communication and repair documentation in Odoo is professional and compliant • Own development and implementation of service policies, procedures, and SWIs • Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance • Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations • Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently • Uphold The Mersino Way as a guiding document for all service activities Qualifications: • Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience • Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role • Experience in creating, implementing and maintenance and establishing company-wide policies and procedures • Certification in continues improvement preferred • In-depth knowledge of safety regulations and compliance • Experience in contract negotiation and pricing management • Planning and organizational skills in handling multiple projects • Proficient in PC software applications including Microsoft Excel Specific Expectations: • Must be a team player; puts the Mersino team ahead of self-interests • A professional demeanor • Excellent written and verbal communication skills • The ability to work under pressure to meet deadlines • Ability to work flexible schedule to meet job requirements • Ability to travel up to 50% • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
$75k-123k yearly est. Auto-Apply 29d ago
SUPERVISOR OF OUTPATIENT SERVICES
Genesee Health System 4.1
Service supervisor job in Flint, MI
Job Description $5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan. Clinic Hours will be 8:00 am- 8:00 pm Monday - Thursday, and Friday - Saturday 8:00 am- 12:00 pm
$28k-35k yearly est. 22d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in West Bloomfield, MI?

The average service supervisor in West Bloomfield, MI earns between $33,000 and $85,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in West Bloomfield, MI

$53,000

$33,00010%

$53,000Median

$85,00090%

What are the biggest employers of Service Supervisors in West Bloomfield, MI?

The biggest employers of Service Supervisors in West Bloomfield, MI are:

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Service supervisor jobs in West Bloomfield, MI

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SERVICE SUPERVISOR - COMPUTER REPAIR