Service supervisor jobs in Wichita, KS - 109 jobs

Department: Health Dept. Pay: $20.51 per hour. Work Schedule: Monday - Friday 8:00am - 5:00pm, one evening a week until 6:30pm may be possible. Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. This is a supervisory position within the Sedgwick County Women, Infant, and Children's (WIC) Program that functions as an administrative assistant to the site supervisor in the WIC clinic. Directly supervises clerical staff and assists in clinic operations. Personnel Management * Assists in the hiring of new staff. * Orientates and trains new staff. * Supervises WIC clerical staff and reports to site supervisor. * Prepares and provides individual coaching for staff development and evaluations. Clinic Operations * Monitors schedules and staffing for maximum productivity. * Handles client complaints at the WIC site and reports to WIC administration. Client Services * Explains WIC services to clients using motivational counseling techniques. * Provides appropriate community referrals and outreach. * Provides guidance and documentation of client's secondary nutrition education contacts. * Able to accurately read immunization records and make appropriate referral to those clients not current on their vaccinations. * Documents in the KWIC software client findings, HIPAA, Web IZ participation. * Verifies and documents client income and proofs for determining client eligibility. * Manages client's next appointment letter and diet questionnaire. * Issuance of client's food benefits. * Appropriate electronic signatures are captured for client's rights and responsibility. * Collects and documents anthropometrics and blood work findings accurately. * Reports success stories. Minimum Qualifications: Bachelor's degree from an accredited college or university with course work in a related field or five years of responsible supervisory experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Preferred Qualifications: Three years of WIC clerical/medical data experience preferred. Certified breastfeeding educator preferred. Bilingual and interpreter preferred - be able to pass medical fluency and/or medical interpreter testing. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas

Customer Service Manager(Job Number: 336295) Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success. Description JOB SUMMARY:The Customer Service Manager (CSM) serves as main point of contact with the Customer, as well as a main point of contact for less tenured Custromer Service Managers (CSMs). Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Technical Service Managers (TECHNICAL SERVICE MANAGER). JOB RESPONSIBILITIES:Coordinate and communicate all aircraft issues with the customer. Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief. Familiar with warranty programs. Discuss applicable service bulletins, quotes, and flat rates as required by the Customer. Adjust schedule as needed Discuss credit terms and collect prepay or deposits, if applicable. Define communications and discrepancy approval process with the Customer throughout visit. Confirm Customer's schedule and verifies Customer information in database. Provide schedule estimate update to the Customer. Communicates initial service order and work scope to Lead and Technical Service Manager after Customer debrief. Obtain Customer approval for any additional work to be performed on the aircraft and communicates changes to Technical Service ManagerReports exceptions in work progress affecting schedule commitments and cost of maintenance to the Technical Service ManagerActively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer. Markets Service Center capabilities to new and existing customers. Fosters a positive relationship between the customer and the Textron Aviation service network In conjunction with Finance, reviews program coverage and pricing. Build, review and approve or change preliminary invoice Responsible for communicating safety expectations of the Service Center. Conduct departure debrief with customer: Review terms, discuss completed work, and address any deferred discrepancies. Provide an invoice and collect payment, as applicable. Post-delivery follow-up with Customer:Assures that open issues involving parts, return maintenance, or billing issues are resolved. Addresses Maintenance Visit Performance Evaluation issues with the Service Team LeaderProvide guidance and mentorship to peers as needed, including but not limited to:Ensuring CSMs who trasition to the service center receive adequate training on the systems that interface with the customer Oversee customer disputes and ensure that we are addressing in a reasonable timeframe. Ensure all CSMs are aware of changes in the iMRO System, process changes, or new initiatives being championed by leadership. Provide General Manager with financial updates to include Generation and accuracy of the Bill StatAnalysis and feedback on previous workorders for financal impact. Qualifications EDUCATION/ EXPERIENCE:One or more of the below education and experience combinations is required:4 years of relative aircraft maintenance experience. A&P license or 2 year technical degree. 6 years of relative aircraft maintenance experience2 years of relative aircraft maintenance experience. Bachelor's degree in Aviation or related field Preferred:Prior Textron Aviation or related industry Customer Service, Aircraft Maintenance or Service Center experienceA&P / Repairman / EASA License QUALIFICATIONS:Interpersonal savvy, ability to build and maintain strong customer relationships Ability to anticipate and address customer needs Excellent written and verbal communication Possesses good organization and time management skills Attention to detail, goal oriented Ability to prioritize and manage time sensitive responsibilities Highly motivated Ability to work in team environment Maintenance experience preferred Conflict resolution The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Kansas Tax CreditJoin Textron Aviation's Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Visit ************ aircapitaloftheworld. com/taxcredits for more information on the tax credit. EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaSchedule: Full-time Job Level: Manager without Direct ReportsShift: First ShiftWorksite: OnsiteJob Posting: 11/19/2025, 8:28:37 PM

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Responsibilities of the Customer Service Manager include, but are not limited to: * Profit and loss of the facility * Supervision of the inside sales team * Respond to customer inquiries regarding products and services * Prepare price quotes * Source products * Support outside sales team Qualifications of the Customer Service Manager include, but are not limited to: * 3-5 years of experience working with industrial distribution of safety products * 3 years of management experience * Team player with strong people skills * Excellent verbal and written communication skills * MS Outlook, basic Excel and ERP software experience * Must be self-motivated * Effective and proven team leader #LI-YJ1 #zrjj Additional Information: Physical Demand: N/A Training/Certifications: N/A Shift Time/Overtime: Monday-Friday, 8am-5pm Travel: N/A Education: High School Diploma, bachelor's degree preferred DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Interrelations: Contact with personnel within the district and with customers and vendors Will be working under the direct supervision of the department supervisor in order to complete day to day tasks Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position Qualification Profile: High School Diploma or GED Two (2) years of management experience in food service Ability to count money, make change, and perform basic math functions required Basic computer skills including word processing and spreadsheet preferred Ability to follow oral and written instructions and directions as provided by Nutrition Services Ability to pay attention to detail and follow CNP regulations FLSA Status: Non-Exempt Job Title: Nutrition Services Lead Position Function: The Nutrition Services Lead is directly responsible to the Manager, the building Principal and the Supervisor of Secondary Nutrition Services Programs for the development and coordination of a site cafeteria in a secondary school. Essential Performance Responsibilities: Operates the Child Nutrition Program (CNP) within established guidelines for Nutrition Services that provides a cost effective program of high integrity. Observes and coordinates meal service activities to provide nutritious meals and safeguard the health of the students, staff, and visitors. Ensures that all activities conform to school, Nutrition Services, community and KSDE standards. Makes recommendations for staffing and schedules employee's daily jobs functions for meal service. Trains new employees. Uses professional discretion and observes procedures of confidentiality in managing staff and administrating the program. Uses good communication and management skills in working with other team members and students. Maintains accurate payroll and timecard information for each employee at their site. Ensures safety of food during preparation and exhibits working knowledge of Nutrition Services HACCP plan. Follows Standard Operation Procedures. Ensures the cleaning and sanitation of the kitchen and serving area. Demonstrates knowledge concerning the appropriate operation of all kitchen equipment and ability to effectively train the employees on its safe and correct use. Maintains onsite items needed for the daily meals and ala carte sales. Orders food and supply items needed for daily meal production from vendors, warehouse, and Food Production Center. Verifies the amount ordered versus received of groceries and supplies received from vendors, FPC, and the central warehouse. Plans daily menu production based on centralized menus and maintains an inventory for onsite production. Conducts monthly inventory of food and supply item on site. Maintains free, reduced priced and full paid customer accounts, charges and balances accurately. Keeps accurate and timely records for Nutrition Services and KSDE. Maintains cash reserve (hold money) and prepares accurate daily report. Prepares monthly meal accountability report, which includes accountability for a la carte items sold and accurate accounting of money collected on the linen. Reviews Edit Check for each day and includes this report in the monthly reports. Prepares meals in accordance with USDA guidelines and follows menus. Maintains Daily Production Records. Acts as the Cafeteria Manager during their absence. Communicates with Nutrition Services Office of issues related to daily production, health inspections and maintenance issues such as equipment repair and pest control. Supports the philosophy and mission of Nutrition Services. Performs other duties as assigned. Additional Duties: Assists with additional duties as assigned by supervisor. Equipment: This position may require the ability to use SMART boards and iPads in addition to basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with WPS guidelines for equipment use. Travel: Limited travel between schools and central offices may be required. Physical and Mental Demands: Work in standard office environments Occasional overtime Attendance at required meetings Additional demands upon request of supervisor Frequent; Lifting of 10 lbs, Carrying up to 25 feet of 10 lbs; Bending and twisting at the waist; Standing, Repetitive handling/grasping and fine finger manipulation, Reaching, Rotation of head/neck, Flexion Occasional; Lifting of 10-20 lbs, Carrying of 20 lbs up to 25 feet; Pushing/pulling of 10lbs up to 50 feet, Walking Limited; Lifting of 20-50 lbs, Carrying up to 25 feet of 20-50 lbs, Pushing/Pulling 10-50 lbs up to 50 feet, Climbing/balancing, kneeling, crouching. Knowledge, Skills, and Abilities: Ability to communicate both verbally and written in order to communicate with others inside and outside of the organization for the purpose of giving and obtaining information Ability to communicate effectively with a Supervisor when their discretion is needed Ability to perform as an effective team player Ability to plan, organize, make decisions and prioritize work to meet the daily demands of the building Exhibit a professional manner and a positive attitude Use good judgment to make decisions on recurring assignments Display a significant degree of professionalism and confidentiality Ability to conform to proper standards of professional dress and appearance Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them

LOCATION Wichita, KS JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients. In this role, you'll lead a team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, on-site position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Supervise and support a team of 15-25 front-line agents handling inbound calls. Coach team members on customer service best practices and performance improvement. Monitor KPIs and drive productivity, quality, and customer satisfaction. Conduct regular performance reviews and provide actionable feedback. Collaborate with internal teams including QA, Training, IT, and Recruiting. Manage scheduling, payroll submissions, and workforce planning. Support hiring, onboarding, and disciplinary actions as needed. Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of call center experience or 1 year in a supervisory role. Associate's degree or equivalent combination of education and experience. Strong communication, leadership, and interpersonal skills. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Experience with call center tools and performance metrics (KPIs, SLAs). Ability to manage conflict, prioritize tasks, and thrive in a fast-paced environment. Proven ability to coach and develop team members effectively. PREFERRED QUALIFICATIONS: Experience in military, local, state, or federal government environments. Degree from an accredited two- or four-year college or university. Experience managing both remote and on-site teams. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Director of Access and Crisis Services: Master's level mental health clinician to lead a highly skilled team of access/crisis clinicians and mobile crisis responders. Post-graduate experience in mental health required and specific experience in crisis work is preferred. Monday - Friday 9a - 5p. POSITION QUALIFICATIONS: Minimum Education: Master's degree, with clinical emphasis preferred (LSSW, LMLP, LMFT); clinical licensure in State of Kansas is preferred. Minimum Experience: Five years of post-graduate experience in mental health field required; supervisor experience preferred. Must have strong clinical and diagnostic skills Must have effective, evidence informed crisis intervention skills POSITION RESPONSIBILITIES: CLINICAL RESPONSIBILITIES AGE-BASED COMPETENCIES ADMINISTRATIVE RESPONSIBILITIES PERFORMANCE IMPROVEMENT PROFESSIONAL DEVELOPMENT SUPERVISORY RESPONSIBILITIES EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO-WORKERS AND CUSTOMERS Benefits for FULL TIME Position: Affordable Blue Cross Blue Shield health insurance Retirement Plan (401k); match after 1 year of employment Generous Paid Time Off (PTO) accruals Company paid life and disability insurance Employee Assistance Program Delta Dental of Kansas Vision Direct Flexible Spending Account Health Savings Account with employer contribution Bereavement Leave Plus much more

Full-Time, Salary $70,000 GoodLife Innovations provides lifespan services for adults with intellectual and developmental disabilities (IDD) in semi-independent residential programs and shared-living settings across Kansas. We are seeking a Director of Regional Services to lead and oversee operations for our Wichita Neighborhood Network and shared-living program. Are you ready to make a meaningful difference by promoting high-quality outcomes for the people we serve? Do you have a heart for this field, strong leadership skills, and a flexible and upbeat attitude? If so, read on! As the Director of Regional Services, you will promote the smooth operation of services by training, supporting, and evaluating managers, who in turn provide high-quality services to those we serve. This leadership role ensures quality service delivery, effective team management, and adherence to clinical practices for individuals with IDD. An ideal candidate has experience working with individuals with a range of support needs and a passion for supporting and mentoring others. Some qualifications: Supervisory experience required Bachelor's degree in a human services or related field, required; Masters degree or higher preferred Three to five years of prior experience of a similar scope Must have valid Driver's License and safe driving record Ability to work on-site and travel as necessary across program sites in South Kansas (Wichita and Iola) Some duties include: Hiring, training, supervising, and supporting residential managers Supporting residential managers with administrative and management duties Promoting strong teamwork and communication within and across programs Overseeing compliance with company policies, licensing standards, and communicating with support and licensing entities Growing the agency's shared-living program and providing ongoing support to shared-living providers Fulfilling residential management duties in cases of manager vacancies Participating in weekend on-call rotation Benefits include: Weekly pay Health insurance Dental/vision/life insurance options Flexible spending account (FSA) Paid time-off Company provided phone/laptop Matching 401k Career advancement opportunities To learn more about GoodLife's innovative approaches, please explore ****************** #glsek

Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open until filled Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered. Agency Information Kansas Department for Children and Families | ************** Economic & employment Services Wichita Region / Wichita About the Position Who can apply: Agency Only (DCF employees only) Classified/Unclassified Service: Classified Full-Time/Part-Time: Full-time Regular/Temporary: Regular Work Schedule: Monday-Friday Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Compensation: $50,918.40. Salary may be dependent upon the candidate's qualifications and experience. Employment Benefits In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost) * Creation of and contribution to your personal KPERS defined Retirement benefit * 9-10 paid, annual holidays * 12 paid, annual vacation days * 12 paid, annual sick days * 1 paid Discretionary Day * Your personal life insurance policy equal to 150% of your starting salary * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information. Position Summary & Responsibilities The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose! This position provides supervision of Economic and Employment Services (EES) Human Services Specialists. Work involves planning, organizing, and directing the work of staff involved in providing direct human services for a variety of programs. Work may involve reviewing, planning, and implementing program policies, implementing training, conducting management reviews of contract agencies, investigations, quality assurance reviews and monitoring compliance with federal and state rules and regulations. Job Responsibilities may include but are not limited to the following: * Ensure work team follows methods and principles of Business Process Management. * Ensure work team pursues high payment accuracy. * Monitor reports and other available data on individual performance. * Teach policy and monitor individual staff level of EES Program Policy. * Performance feedback and human resource tasks. View the full position description: ************************************************* Qualifications Minimum Qualifications: *If a driver's license is required, a copy must be uploaded with your application.* Six years of experience in EES benefits work or related: interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's program. Post-secondary education may be substituted for experience as determined relevant by the agency. Must have and maintain a valid driver's license. Post-Offer, Pre-employment Requirements: Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment. Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions Recruiter Contact Information Email: ************************ Please reference Job ID Number: 218952 Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents* for this Application to be Complete Upload these on the Careers - My Job Applications page * State of Kansas online application * Resume * Cover letter * Legible copy of valid driver's license (if driver's license is required) * Transcripts (if educational requirements are listed for this position) If degree is a requirement listed, transcript must show proof of graduation or degree obtained. * DD214 (if you are claiming Veteran's Preference) * Required documents must be uploaded by close date. Incomplete applications may not be considered. Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents". How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to **************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter. E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Do you love where you work? Our LPN/LVN's do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible! As a Licensed Practical Nurse (LPN or LVN), your benefit package includes: Medical, dental, vision, and a complimentary life insurance policy 401k plan with an employer match PTO for both full time and part time team members Team Member Referral Bonus Certification cost assistance Yearly tenure bonus Your Licensed Practical Nurse (LPN or LVN) duties and responsibilities are as follows: Position Summary This position provides ancillary health services and care for residents in the community, including participating in the development of and implementing the services plan for each resident and functioning as a role model and coach for nursing assistants and medication aides. Essential Functions General Nursing Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located Provide nursing evaluations/assessments for current and prospective residents as required by federal/state regulations and/or organizational policy Complete service plans with the resident and/or family as required by federal/state regulations and/or organizational policy Assure infection control procedures are known and followed by the staff Assist with move-in and orientation of new residents and designated agents Administer medications and treatments, and observe the results and document the same Function as a liaison and advocate for residents with physicians and outside nursing staff Role Model and Coaching Complete shift reports with team members to ensure communication of services and resident care needs are reported and addressed Provide shift supervision to the team by walking rounds, scheduling of break times for team members, and coaching team members on service and process improvements At times, may be requested to complete team member evaluations Sales and Customer Service Function as a point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition. Meeting with current and prospective families to communicate the provision of health care services in the community. Promote the scope of services provided within the community to external medical providers. Successful Behavioral Attributes at Oxford Senior Living Humility : Share credit, emphasize team, and define success collectively rather than individually Positive Attitude : Display a “can-do” attitude focused on providing solutions Initiative : Action-oriented commitment to continuous improvement in all aspects of the business Emotional Intelligence : Serve the community by placing the needs of the community team members and residents ahead of your own Minimum Qualifications Board certified Licensed Practical Nurse Current CPR/First Aid Certification Physical Working Requirements Ability to travel using personal vehicle, including at night Able to do occasional lifting of up to 50 pounds Able to work flexible schedule, including evenings and/or weekends Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change By joining our team as a Licensed Practical Nurse (LPN or LVN), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. Click on the “Apply Now” button to join our friendly, growing team today! Check out our culture by clicking the link below! Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer. ODM

Job Description TECH, Inc. is looking for a Residential Team Leader to provide a direct line of support and communication between the individuals we serve, our staff and upper management. This is an entry level supervisory position within our operations team leading approximately 5 Direct Support Professionals. A Team Leader also provides services to individuals with disabilities to help support a life that allows for personal dignity, respect, choice and opportunity. If you thrive on building relationships and have a strong commitment to supporting others, this is the job for you! Under the supervision the Manager of Residential Services, this position provides personal care, training, supervision, and assessment to the individuals we serve as prescribed in Person Centered Support Plans (PCSP) and agency policies. This position is non-exempt. Specific duties are: Directly supervises four to six employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Assures staff coverage is in place for all shifts. Provides care and reports progress on a daily basis and as required by the PCSP Attend to the personal needs of each client in a timely and efficient manner. Such duties include feeding, restroom needs, dressing, medication administration, and first aid needs. Assists with and/or monitors all housekeeping tasks in client residences Transportation of clients via motor vehicle or assists with arranging public transportation. Assist clients to develop their social and communication skills while encouraging community integration. Constructively communicate inter-departmentally to ensure service delivery to clients. Participates as an active and contributing member of client's Person-Centered Support Plan team. QUALIFICATIONS: PER KDADS REGULATIONS, ALL APPLICANTS MUST BE AT LEAST 18 YEARS OF AGE OR OLDER. EDUCATION and/or EXPERIENCE Required: High School Diploma or GED AND at least 1-2 years of experience in the IDD field as a supervisor Preferred: Associate Degree AND at least 1-2 years of experience in the IDD field as a supervisor CERTIFICATES, LICENSES, REGISTRATIONS Required: Valid and Current Driver's License Preferred: n/a COMMUNICATION Ability to partner with various levels of staff and persons served. Have a moderate level of written and oral communication skills. Satisfactory background screenings and drug screenings required

TITLE: Director of Surgical Services Now is your chance to join a hospital where they are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for individuals who share the same values. Would you like to work in a facility that serves several counties and can offer small town living with lots of outdoor activities to create a work life balance and be within distance of a larger city? If that sounds like the change you are looking for, please read on.. What you'll be doing: •The Director of Surgical Services will manage Surgical Services operations; compliance, and regulatory requirements with 24 hour responsibility. •Responsible for the patient care environment. He/She will monitor and maintain standards of care and staffing resources to provide quality care. •Expected to maintain the patient centered care culture, staff selection, and implementing service structure of the organization. •Will participate in chair committees, work groups, and meetings to improve clinical outcomes and the service line. •Promotes and restores patient's health by developing day-to-day management and long-term planning of the surgical services areas; directing and developing staff; collaborating with physicians and multidisciplinary professional staff; providing physical and psychological support for patients, friends, and families. •Serves as nursing clinical resource person and intervenes in difficult situations or medical cases. Oversees and coordinates the final staffing of the off shifts. •Acts as administrative representative, interpreting and enforcing policies and procedures for all hospital departments. •Consults with House Supervisors, other Directors and Executive Staff on nursing problems and interpretation of hospital policies to ensure patient needs are met. •Plans and organizes orientation and in-service training for staff members, and participates in guidance and educational programs. •Cooperates with Administrative Staff to formulate, monitor, and administer budget. •Recommends acquisition of capital equipment and minor equipment. •Engages in studies and investigations related to improving delivery of services. •Develops, evaluates, implements, and revises policies and procedures for departments. •Monitors work schedules and assigns work to staff to ensure adequate service and coverage for areas of responsibility. •Monthly stats, Quarterly reports, yearly budgets. Additional info: Facility is acute care hospital under 50 beds and not for profit. The OR has 5 rooms, plus an OR room in Family Birth Suites. If you're a dedicated Director Surgical Services seeking a rewarding career in a supportive healthcare environment, look no further. Join us outside of Wichita, KS, and become part of our exceptional team dedicated to providing top-notch care to our community. Apply now and take the next step in your career journey! Requirements •RN with a BSN in the state of Kansas. Masters preferred. •5 years management experience; or equivalent combination of education and experience. •Certified in BLS, ACLS, and PALS. •If the person does not have their Certified Nurse Operating Room (CNOR) will be required to obtain within 6 months of start date. Hours and compensation potential: •Position is full time. Day hours primarily. But as Director you have 24hr responsibility of department. •Range is $100K-140K dependent on years of experience. •A full benefit package is offered and a relocation/sign-on bonus is possible. Benefits Hours and compensation potential: •Position is full time. Day hours primarily. But as Director you have 24hr responsibility of department. •Range is $100K-140K dependent on years of experience. •A full benefit package is offered and a relocation/sign-on bonus is possible.

GE Engine Services, LLC is seeking a highly skilled and experienced NDI/NDT Level 3 Specialist to provide expert technical leadership and oversight for all Non-Destructive Inspection/Testing activities. This role is critical for ensuring the integrity and airworthiness of aircraft engine components through the application and management of advanced NDT methods. Job Description Responsibilities: * Providing leadership in conveying special process control requirements to Suppliers and GE Aviation personnel in engineering, quality, and manufacturing roles. * Establishing instructions to implement the technical and administrative requirements of this procedure. * Perform all certification/recertification. * Team building in a Union environment. * Skilled in the use of Lean Principles. * Strive to continuously improve areas of responsibilities. * Forward looking into the future, keeping up on new technologies * Upon approval of certification the Special Process Owner shall document the approval by placing a copy of the certification at the facility or workstation * Shall implement consistent practices for identifying, developing, and controlling special processes, and ensure that the requirements for each special process are clearly defined and communicated. * Able to provide Level 3 coverage for areas listed below in requirements Required Qualifications: * Bachelor's Degree from an accredited university or college and a minimum 3 years of experience in manufacturing or quality OR a high school diploma / GED with at least 10 years of experience, in an engineering or quality position * Current NDT Level III certification in Ultrasonics, Penetrant, Magnetic Particle & Eddy Current * ASNT Level 3 or NAS 410 Level 3 in the following Methods: Liquid Penetrant (PT) Magnetic Particle (MT) Eddy Current (ET) Ultrasonic (UT) Desired Qualifications: * Knowledge of Manufacturing QMS as it pertains to NDT and Metrology * Knowledge of ISO * Strong organizational, analytic, and problem-solving skills * Understanding of various measurement processes and control methodologies for Aircraft engine components * Ability to work in cross-functional teams in a matrix environment with all levels of personnel * Strong working knowledge of Manufacturing and Quality operations * Develop and maintain probes and tools for NDT use; train inspectors in the use and operation of equipment. * Greenbelt or Blackbelt certification or extensive quality experience * Ability to drive change This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

Assertive Community Treatment is a patient-centered, recovery-oriented behavioral health service delivery model that has received substantial empirical support for reducing psychiatric hospitalizations, facilitating community living, and enhancing recovery for persons with serious mental illness. ACT is designed specifically for person who have the most severe and persistent mental illnesses, have severe symptoms and impairments, and historically have not benefited from traditional outpatient programs. Functions as the manager for an interdisciplinary group of staff including QMHP's, Case Managers, LPN, and Peer Support. Completing clinical responsibilities such as monitoring consumer's status, delivering direct services to consumers, supervising the clinical performance of team members, providing feedback to team members. Build relationships with other community caregivers that will facilitate the availability of natural supportive relationships for clients. Secure feedback from clients regarding suitability and satisfaction with center services. Hire team members and provide orientation and ongoing training with weekly supervision to staff assigned to their team. Encouraging and building mutual trust, respect, and cooperation among team members. Process timesheets, leave requests, expense reimbursements, and management of vehicle usage. Spends at least 2 hours per week providing a quality review of tools for the ACT model. Perform evaluations for staff members. Monitors and reviews paperwork and staff's client contact to ensure that it is meeting the targeted expectation. Facilitates daily team meetings to assign cases to team members and review day's work responsibilities. Monitor the referral process to ensure appropriate services are offered, in an appropriate, and timely. Resolution of grievances and conflicts with staff. Works with ACT Team to develop a crisis prevention plan and treatment goals by working with the consumer identifying their needs to provide person-centered treatment. The majority of treatment is provided in the community where the consumer feels most comfortable. Participates in administrative and interdisciplinary clinical staff meetings. Completes all required training and meets fidelity requirements as defined by ACT evidence-based practices. This includes standards relating to admission criteria, staff-to-client ratio, responsibility for treatment services, responsibility for coordination of hospital admissions/discharges, time-unlimited services, assertive engagement mechanisms, the intensity of service, and frequency of contact. Completes all required refresher training and completes all requirements to demonstrate competency to practice. Support consumers to achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed. The ACT Team Manager will participate and contribute to a program culture that is person-centered, outcome-oriented and dedicated to continuous quality improvement. Complete all required documentation and training in a timely and accurate manner as defined by the agency. Exhibits and promote decisions/behavior consistent with the Center's established Vision, Mission, and Values. Managing the ACT team and monitoring the faithfulness to the ACT model. Schedule is varied based on consumer needs but will involve some evening, one weekend day and eventually on call rotating coverage to provide support so consumer assigned to the ACT Team at their time of crisis need. Clinician completes a comprehensive assessment to anyone entering the ACT Team and identifies services consumer should receive in ACT based on the assessment. Other activities assigned. Qualifications: Minimum of master's degree in nursing, social work, psychiatric rehabilitation, or psychology. Prefer one-year supervisory experience. Prefer clinical licensure. Demonstrate an ability to relate well with others and show leadership skills that will support autonomy and growth for their staff. Preferred experience includes: Working with adults who have been diagnosed with psychiatric disorders, knowledge of community resources, and service provision. Must have strong organizational skills along with effective communication skills both orally and in writing. Have administrative and clinical skills and authority. Pass a criminal background and driver's license check to the satisfaction of SCMH. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight

Department: COMCARE Pay: $79,397.00 annually. Work Schedule: Monday - Friday 8:00am-5:00pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. Oversee the day-to-day activities of an assigned group of Integrated Care Specialists. Provide clinical and administrative supervision to staff. Conduct intake assessments and provide direct clinical services to SED youth as requested. Provide integrated care services for severely emotionally disturbed children and their families, as needed in the absence of an assigned Integrated Care Specialist. Participate in program planning, development and operation. Participate in the hiring process and train new staff. Leadership * Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy. * Attend Integrated Care Specialist leadership meetings facilitated by project managers. Identify needs for training, policy changes and program improvement. * Build and maintain relationships with external and internal customers. * Investigate and mediate patient and/or employee complaints. Resource Management * Monitor batch error reports for all assigned staff members and follow-up to make sure corrections are completed and billings are cleared. * Review and approve: timesheets, planned employee absence requests, employee mileage reimbursement forms, training requests, cell phone statements, and flex fund reimbursement requests for goal directed work completed with individual patients. * Ensure that the following are completed in a timely manner for all assigned staff members: monthly CSR's, progress notes, treatment plans, CBCL's, financial reviews for waiver and non-waiver patients, annual clinical eligibility reviews for SED waiver patients, UR corrections, diagnosis updates and 3160-3161 forms to SRS. * Promptly respond in the field to employee accidents, facilitating appropriate measures to address safety concerns. Employee Development * Participate in the screening, hiring and orientation of new staff members. * Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE/CCBHC policies and procedures. * Assess the skills of assigned staff members through direct observation of work in the field with patients. * Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time. * Meet with assigned staff to create professional development goals -and approve staff use of designated professional development funds. * Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference. Minimum Qualifications: Master's degree. One (1) year of supervisory experience. Must be licensed by the Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LPC, or LP. Employees hired with a temporary license must test for permanent licensure within 90 days of hire. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver's license and current proof of automobile insurance. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE. Preferred Qualifications: Five years of supervisory experience. Master's degree or higher. May be clinically licensed by the Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a Bilingual Supervisor to lead and manage the team supporting the Flood Support project. This role is crucial for maintaining efficient day-to-day operations and achieving outstanding performance results. Fluency in both English and Spanish is required, as this will enable effective communication with a diverse range of stakeholders and ensure seamless support for affected communities. This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check. Work Schedule: Hours of Operation: 7:00 AM to 7:00 PM CST Shift Pattern: 7:00 AM to 4:00 PM CST 10:00 AM to 7:00 PM CST Flexibility to work assigned shifts is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Direct and oversee all aspects of daily operations for the Flood Support project to ensure seamless execution and efficiency. Drive team performance by setting clear goals, monitoring progress, and fostering a high-productivity environment aligned with organizational objectives. Manage staff attendance, create and adjust schedules, and oversee shift management to optimize workforce deployment. Proactively address performance concerns, provide constructive feedback, and implement corrective actions, including terminations when required. Serve as the primary communication link between team members and stakeholders to ensure project objectives and expectations are met. Uphold compliance with company policies, industry standards, and relevant regulatory requirements. Identify opportunities for process improvements and implement strategies to enhance operational efficiency. Provide coaching and mentorship to team members to support professional growth and skill development. Monitor and report key performance indicators (KPIs) to assess team effectiveness and project success. Collaborate with other departments to ensure resource availability and alignment with organizational goals. Perform additional tasks as assigned to support project needs and organizational objectives. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Proven experience in a contact center environment. Demonstrated supervisory experience with a track record of effective team leadership. Familiarity with Federal and State Local Education Departments (Fed/SLED) processes is a plus. Fluency in both English and Spanish Strong organizational and problem-solving skills. Ability to manage multiple responsibilities in a fast-paced environment. Excellent interpersonal and communication skills to effectively lead and engage team members. Proficiency in using contact center software and analytics tools to drive performance. Ability to handle conflict resolution and foster a positive work environment. Adaptability to evolving project needs and the ability to implement changes effectively. Strong time management skills to prioritize tasks and meet deadlines. Commitment to continuous learning and development to enhance supervisory capabilities. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

GE Engine Services, LLC is seeking a highly skilled and experienced NDI/NDT Level 3 Specialist to provide expert technical leadership and oversight for all Non-Destructive Inspection/Testing activities. This role is critical for ensuring the integrity and airworthiness of aircraft engine components through the application and management of advanced NDT methods. **Job Description** **Responsibilities:** + Providing leadership in conveying special process control requirements to Suppliers and GE Aviation personnel in engineering, quality, and manufacturing roles. + Establishing instructions to implement the technical and administrative requirements of this procedure. + Perform all certification/recertification. + Team building in a Union environment. + Skilled in the use of Lean Principles. + Strive to continuously improve areas of responsibilities. + Forward looking into the future, keeping up on new technologies + Upon approval of certification the Special Process Owner shall document the approval by placing a copy of the certification at the facility or workstation + Shall implement consistent practices for identifying, developing, and controlling special processes, and ensure that the requirements for each special process are clearly defined and communicated. + Able to provide Level 3 coverage for areas listed below in requirements **Required Qualifications:** + Bachelor's Degree from an accredited university or college and a minimum 3 years of experience in manufacturing or quality OR a high school diploma / GED with at least 10 years of experience, in an engineering or quality position + Current NDT Level III certification in Ultrasonics, Penetrant, Magnetic Particle & Eddy Current + ASNT Level 3 **or** NAS 410 Level 3 in the following Methods: Liquid Penetrant (PT) Magnetic Particle (MT) Eddy Current (ET) Ultrasonic (UT) **Desired Qualifications:** + Knowledge of Manufacturing QMS as it pertains to NDT and Metrology + Knowledge of ISO + Strong organizational, analytic, and problem-solving skills + Understanding of various measurement processes and control methodologies for Aircraft engine components + Ability to work in cross-functional teams in a matrix environment with all levels of personnel + Strong working knowledge of Manufacturing and Quality operations + Develop and maintain probes and tools for NDT use; train inspectors in the use and operation of equipment. + Greenbelt or Blackbelt certification or extensive quality experience + Ability to drive change _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Manage remote team members as needed. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work experience Exceptional interpersonal & communication skills Strong supervisory experience including staff development Advanced knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint Demonstrated ability to drive sales through the actions of others Superior knowledge of call center tools and technology used to manage KPIs and SLAs Possess practical conflict resolution skills (both customer and agent conflict) Proven leader with advanced time management, planning, organizational and multitasking skills Ability and eagerness to learn new products and system Ability to work in a professional, fast-paced environment Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets Clear, concise and practical communication skills (both oral and written) A solution-oriented and positive mindset that openly embraces change and stretches goals. Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues. An ability to hold team members accountable for job performance including adherence, KPI's, and process The ability to thrive in a fast-paced, ever-changing, and high-pressure environment. PREFERRED QUALIFICATIONS: Military, local, state or federal government experience is a plus. Graduation from an accredited two-year or four-year college or university is a plus Experience managing both remote and on-site reports is a plus COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.