Campbell County Health (CCH) is more than just a hospital-we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics-including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.
To be responsive to our employee's needs we offer:
Generous PTO accrual (increases with tenure)
Paid sick leave days
Medical/Dental/Vision
Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
403(b) with employer match
Early Childhood Center, discounted on-site childcare
And more! Click here to learn more about our full benefits package
Job Summary
Working under the supervision of the Clinic Director, the Operational Supervisor assesses, plans, implements, evaluates and collaborates with other departments to ensure excellence in patient and family care reflective of Campbell County Health (CCH) and Campbell County Medical Group's (CCMG) mission, vision and values. This position provides oversight, planning, assigning, and management of the work of professional and non-professional nursing, physician, and advanced clinical providers in the clinics for which they are responsible. Required to participate in interviewing and hiring staff and directly responsible for orienting and training personnel. The Operational Supervisor will integrate clinic goals for improvement across the care continuum. The Operational Supervisor is responsible for daily charge reconciliation for responsible clinics (in conjunction with the Clinical Supervisor). The Operational Supervisor will actively collaborate with the Clinic Director, including preparation of monthly and bi-weekly statistical analyses of key clinic functions.
Essential Functions
Exhibits a thorough understanding of Ambulatory Clinic function and provides daily oversight and management of staff performance and expectations to facilitate cohesive clinic operation
Ensures superior ongoing patient satisfaction and customer service
Conducts management responsibilities in a positive, professional manner
Exercises excellent interpersonal relationship skills in the management and coordination of clinical staff
Exercises effective problem solving skills
Demonstrates efficient time management and prioritization skills
Ensures staff accountability in implementing the nursing process (assessment, implementation and updating plan of care, performing interventions, providing patient and family education, and evaluation of outcomes)
Delegate tasks to staff and supervise follow-up
Is proficient in all electronic health records applications
Is proficient in Microsoft Office prepare reports and summaries as needed
Ensure that all paperwork and documentation is accurate and timely
Participates in the interviewing, hiring, and onboarding of clinical staff, and performance evaluations of clinical staffing conjunction with the Clinic Directors
Responsible for planning and assists with implementation of departmental training including orientation, competency assessment, mentoring, coaching and evaluation (with Director's input)
Ensures staff are appropriately trained in current services and procedures for competency in best practice
Assists in the development of department budget and maintains fiscal compliance
Evaluates, implements, and coordinates the training for new procedures and equipment
Reviews, adjusts and plans daily staffing levels to ensure safe and cost-effective patient care. Completes clinical staff schedule to ensure appropriate coverage, including providing coverage for unexpected absences.
Communicates with Front Desk Supervisor to facilitate excellent patient flow and provide cohesive service
Ensures adequate stock of medical supplies by monitoring par levels and timely ordering process
Performs daily charge reconciliation for all responsible clinics
Responsible for agenda and holding meetings with all staff on a monthly basis in collaboration with Clinic Directors
Serves as liaison between clinical staff and clinic Directors
Maintains confidentiality of all personnel and patient care and relations information
Ensure that all staff represent CCH and CCMG in a professional manner
Actively participates in Strategic Planning for the department and organization
Collaborates in development and achievement of departmental goals and objectives
Actively participates in Customer/Guest Relations and Mandatory Education programs
Participates in the development of departmental policies and assures staff compliance with Hospital, Ambulatory Clinic and departmental standards of practice
Assists with development and implementation of departmental strategic plan when applicable as assigned.
May be required to manage in other clinic environments according to the distribution of staff and patient loads.
Enforces and models CCH & CCMG mission, vision and values
Must be free from governmental sanctions involving health care and/or financial practices
Complies with the hospital's Corporate Compliance Program, including, but not limited to the Code of Conduct, laws and regulations, and hospital policies and procedures.
Performs other duties as assigned
Job Qualifications
Education
Graduate of an accredited school of nursing or Bachelor's degree in Business Administration or related field, or 3-5 years of work-related experience.
Certifications required
See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy
Experience
Experience in an ambulatory clinic preferred.
PI3f74b76027ec-37***********9
$79k-113k yearly est. 4d ago
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Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Service supervisor job in Cheyenne, WY
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes.
WHAT WILL YOU DO?
* Serve as the primary point of contact for sub-servicers, ensuring communication and coordination.
* Monitor and evaluate sub-servicer performance against contractual obligations and performance standards.
* Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements.
* Conduct regular audits of subservicer operations and compliance practices.
* Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery.
* Analyze performance metrics to identify areas for improvement and drive corrective actions.
* Implement training programs for subservicer staff on compliance standards and best practices.
* Update training materials to reflect regulatory changes.
* Define documentation standards to ensure consistency and accountability in operations.
* Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership.
* Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input.
* Stay updated on regulatory changes and adjust processes accordingly.
* Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals.
* Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure.
* Address and resolve issues or breaches of service level agreements identified through monitoring and audits.
* Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals.
* Create a comprehensive suite of mortgage products and services.
* Establish policies, procedures, and workflows to ensure compliance and operational efficiency.
* Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
* Drive growth and profitability within the mortgage division.
* Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines.
* Manage vendor relationships and mortgage software applications.
* Represent the bank in community and civic activities to enhance market presence.
* Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures.
* Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation.
* Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance.
* Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters.
* Establish rigorous quality control measures to maintain high standards of service and compliance.
* Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations.
* Train team members and strategic partners on best practices related to foreclosure and bankruptcy.
* Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements.
* Engage with investors and insurers to advocate for policies beneficial to all stakeholders.
* Undertake special projects or strategic initiatives as assigned by senior leadership.
* Perform other duties as necessary, including travel.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives
* Minimum of 5 years of Mortgage Default Experience
* Minimum of 5 Years of Mortgage Subservicing Experience
*Additional Qualifications*
* Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
* Running servicing operations and establishing an end to end servicing oversight control for a bank.
* Strong leadership, communication, and analytical skills.
* Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
* Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization
* Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills
* Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently
* Strong quantitative, governance, and analytical abilities
* Ability to solve complex problems and drive structure through ambiguity
* Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership
* Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio)
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$77k-97k yearly est. 5d ago
Service Supervisor
Default 4.5
Service supervisor job in Wyoming
Cintas is seeking a ServiceSupervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
Have an active driver's license
Be at least 21 years of age
Obtain a DOT medical certification
Provide documentation regarding their previous employment
Preferred
Experience working in a sales related role
Customer service experience, preferably in an industrial or service industry
Training or instructor experience
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
#INDT1
$33k-44k yearly est. 6d ago
AmeriCorps Field Education Service
Teton Science Schools 4.2
Service supervisor job in Jackson, WY
Fall 2025: August 28th - November 19th (450 hour term)
Winter 2026: Mid January - Mid May (675 hour term)
Summer 2026: Late May - Mid August (450 hour term)
Fall 2026: Late August - Mid May (450 hour term)
Position Purpose:
AmeriCorps members actively engage with and serve in the greater Jackson community, improving the lives of children and adults through the development of STEM literacy. AmeriCorps members build the organizational capacity of Teton Science Schools and other local nonprofits and government agencies to increase the quality and accessibility of out-of-school program offerings in the community through needs assessments and project development. AmeriCorps members exit the program as engaged community members, leaders and educators.
Qualifications:
General:
Must be at least 21 years of age.
Must have obtained a high school diploma/equivalency certificate.
Must be a United States citizen, a United States national, or a legal permanent resident of the United States.
Successful applicants must pass a criminal history background check, driving record review and drug screening prior to start date.
Valid Class C Driving License.
Commitment to diversity and inclusion in teaching; willingness to be part of a small community.
Willingness to serve non-traditional work weeks including, but not limited to split days.
Certification: Adult & Child First Aid, CPR, AED
Work Schedule: ~40 hours/week
Instructional:
Must be able to manage risk and make leadership decisions.
Field teaching experience is not a requirement for this position. Successful applicants should have an interest and background experience in education, outdoor science, or related fields.
Working Conditions & Physical Requirements
The TSS AmeriCorps program is based out of the Jackson Campus of Teton Science Schools.
Stretches of time outdoors in all weather, including extreme temperatures and arid conditions
Ability to confidently drive fifteen passenger vans, canoe trailers and mini-buses to transport students, staff and equipment to field sites
Programming may be based out of any campus of TSS; may include outreach programming in other towns or states; or on camping trips in front- or back country settings.
Responsibilities:
Develop personal STEM Literacy and Educational Pedagogy (10%)
Learn and apply natural history content of the Greater Yellowstone Ecosystem.
Learn pedagogy and student management techniques to develop inquiry skills and content knowledge of Teton Science Schools participants.
Develop understanding of curriculum design and implementation.
Development of Capacity Building Projects (40%)
Assist local non-profit organizations in increasing, expanding or enhancing organizational services in order to address identified need.
Teaching (40%)
Support the development and implementation of thematic, place-based, hands-on field science curriculum with Field Education Instructors and Lead Instructions and evening programs for multi-day, outdoor learning experiences.
Lead evening programs and meal-time curriculum.
Manage participants' physical, social, and emotional safety/risk and empower participants to become risk managers during all instructor-led activities.
Share in campus cleaning responsibilities, conference logistics, gear logistics, and administrative duties.
Serve as a full member of TSS AmeriCorps Team (10%)
Complete AmeriCorps requirements on a timely basis; including but not limited to reflections, time logs, self-evaluation, service requirements and final reflection
Attend seminars and trainings provided by Teton Science Schools. The service term will begin with 2 weeks of training followed by ongoing trainings and seminars throughout the term.
Benefits
Room and board on the Jackson Campus of Teton Science Schools
Living allowance of $100 per week during term of service
Segal AmeriCorps Education award corresponding to length of service term (amounts set by the Corporation for National and Community Service). Available 6-8 weeks after completion of exit process at term's end. Valid for 7 years; can be applied towards college tuition or any federally-backed student loan in the AmeriCorps member's name.
High level of coaching in educator development by Field Education Directors, Faculty, Lead Instructors and Instructors.
Teton Science Schools and all partner organizations are unable to offer any paid work to AmeriCorps members during their service term.
This job description is not meant to state or imply that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager in compliance with federal and state laws.
Application Deadline: Ongoing. Please state in your application the service term for which you are applying.
$35k-44k yearly est. Auto-Apply 60d+ ago
Supervisor, Airport Services
Envoy Air Inc. 4.0
Service supervisor job in Jackson, WY
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customer service issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
#envoyoversight
Qualifications
Who are we looking for?
Requirements:
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customer service experience preferred
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$27k-35k yearly est. Auto-Apply 1d ago
Client Service Supervisor
Help at Home
Service supervisor job in Cheyenne, WY
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a **Client ServiceSupervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
+ Regular travel on a daily or weekly basis required, even in inclement weather
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care ServiceSupervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$33k-48k yearly est. 14d ago
Lead, Customer Service
Carsonvalleyhealth
Service supervisor job in Casper, WY
The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function.
Answers incoming calls and makes determination of required action
Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office
Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources
Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies
Knowledgeable of paperwork and internal reports
Has a thorough understanding of the AS-400 and the CDR
Checks employees' task assignments and status daily
Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP
Daily work on Held Sales in centers assigned to them
Assists in the training of employees
Communicates policy and procedure updates to staff
Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts
Monitors phone procedure compliance
Monitors adherence to break schedule
#CSR
$26k-33k yearly est. 1d ago
Ticketing/Guest Services Supervisor
Snow King Mountain Resort 4.2
Service supervisor job in Jackson, WY
Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, Wyoming. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.
Job Description
The Guest Services Employee Supervisor will oversee key aspects of employee engagement, training, and scheduling in the ticketing and sales operations. This person will be the main point of contact for all staff in the Ticketing/Guest Services department.
Essential Duties and Responsibilities:
Oversee employee schedules, ensuring that each ticketing location is staffed each day.
Ensuring that the Guest Services office is staffed at all times during operation hours.
Responsible for daily cash handling and ensuring that each register has the appropriate cash to start the day.
Approve employee time sheets on a weekly basis to ensure accuracy and that each employee is paid appropriately for time worked.
Oversees end of day cash drops and ensures that the appropriate amount of cash is left in the till for the next day.
Supervise the employee training on sales and point of sale systems standard operating procedures as directed by ticketing manager
Customer service duties to include answering phones, returning phone messages, and general email correspondence.
Supervise fulfillment transactions to include accurate and timely accounting of billing within the point of sale systems to be invoiced by the HR and Accounting department.
Work with ticketing agents to oversee all aspects of ski school sales office and customer sales.
Assist ticketing in handling guest complaints and facilitate conflict resolution
Employee Benefits:
Employee season pass (free access to all activities and skiing/snowboarding on the mountain)
Food and Beverage discounts, Retail/Rental discounts, free equipment rentals
Reciprocal ski benefits and over 40 resorts across the US
Online Pro Deals
Discounted tickets for family and friends
Qualifications
Minimum Qualifications:
18 years of age or older
Bachelor Degree preferred
Successful completion of a background check
Must be available to work holidays and weekends
Must be fluent in all aspects of the English language (spoken and written)
Fluency in the Spanish language is highly valued but not required
Must have excellent guest service and communication skills
Must work well in a team
Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
Firm knowledge of word processing, spreadsheet and browser applications
$27k-33k yearly est. 10d ago
Director of Dietary Services
Vetras Healthcare LLC
Service supervisor job in Torrington, WY
Do you have experience as a Dietary Manager? Do you want more flexibility in cooking and creating menus? Do you have a passion for helping others? We pride ourselves on taking care of each resident's dietary concerns on an individual basis. Apply for our Director of Dietary Services role today!
Primary Responsibilities:
The Director of Dietary Services will plan, organize, develop, and direct the overall operation of the Dietary Department in accordance with federal, state, and local standards, guidelines, and regulations governing the facility. This includes production and service of high-quality meals; organize, supervise, and train dietary employees; purchase food and supplies; provide a sanitary and infection free environment; participate in the assessment process; write care plans; prepare menus; make decisions. To assure that quality nutritional services are provided on a daily basis and that the Dietary Department is maintained in a clean, safe, and sanitary manner. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
Qualifications:
-High school diploma or equivalent.
-Must be a graduate of an approved dietary manger's course that meets the state and federal care regulations. If not a graduate, the employee must be presently enrolled in a dietary manager course or be enrolled with four months of the next approved dietary manager course. Graduation from a course in food service supervision which meets the standards established by the American Dietetic Association or a graduate of another course in food service supervision with 90 or more hours in classroom instruction with on-the-job counseling by a dietitian.
-Experience with PointClickCare preferred
-Previous experience in the dietary department of a health-care facility preferred.
-Must be able to obtain certification as a Dietary Manager.
-Basic knowledge of dietetic principles, food sanitation, and food service operation.
-Ability to read, understand and follow recipes direction, diet orders and work assignments.
-Able and willing to work flexible hours, such as during an emergency situation.
-Knowledge of and ability to meet regulations of: Centers for Medicare and Medicaid Services (CMS); State Health Department; State Food Codes; OSHA, Life Safety Codes; Facility Policies and Procedures.
$80k-141k yearly est. Auto-Apply 5d ago
HVAC Service Manager
Powder River Heating and Air Conditioning
Service supervisor job in Sheridan, WY
Job Description
HVAC Service Manager
Powder River Heating & Air Conditioning, Wyoming.
We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!
We are looking for a HVAC Service Manager to be part of our team!
This position will oversee dispatch personnel and technicians to ensure customer satisfaction and meet departmental goals and objectives. Communication with customers, vendors, and suppliers for accurate job and project status.
What we have to offer:
Take home company vehicle & gas card
Most jobs are in state, limited traveling
Drug free workplace
Tool trade-in program
Company paid training, including Carrier, Rinnai, PK, and other dealers
Offer online self-directed training
Relocation Assistance Available for Qualified Applicants
Benefits:
Medical 50% paid by employer
Dental & Vison insurance options
Paid time off
6 paid holidays
401k with company match
Take home company vehicle & gas card
Company clothing / phone
Job Title: HVAC Service Manager
Location: Sheridan, Wyoming
Pay: $85,000 - $95,000 (DOE) plus bonus depending on performance
Work Hours: Monday through Friday, some weekends and evenings
What you will be doing:
Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
Manage HVAC service contracts.
Coordinate and dispatch service calls and preventive maintenance calls.
Technical assistance for technicians' company wide.
Review and approve service technician's timecards.
HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.
Control Estimation. Assist control department in scheduling and completing control jobs.
Communicate with the building managers and maintain working relationships.
Manage parts inventory. Order and maintain parts inventory.
Warranty administration. File paper and online warranties for equipment and service parts.
Ensure that all Technicians receive required certifications
Qualifications / Skills:
Valid driver's license and insurable driving record
5 years of HVAC management-related experience
10 + years of HVAC Service Experience
Boiler/Chiller Service experience
Sales / Estimating experience
Excellent communication skills, oral & written
Excellent organizational skills
Good computer skills including Microsoft Word, Excel, and Microsoft Project
Experience with SharePoint and Procore preferred
Associate's degree or Trade School Certificate desired
EPA Universal Certification
NATE certification or ability to obtain once employed
Check us out online: **************************
$85k-95k yearly 18d ago
HVAC Service Manager
Powder River Heating & Air Conditioning Inc.
Service supervisor job in Sheridan, WY
Powder River Heating & Air Conditioning, Wyoming. We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!
We are looking for a HVAC Service Manager to be part of our team!
This position will oversee dispatch personnel and technicians to ensure customer satisfaction and meet departmental goals and objectives. Communication with customers, vendors, and suppliers for accurate job and project status.
What we have to offer:
* Take home company vehicle & gas card
* Most jobs are in state, limited traveling
* Drug free workplace
* Tool trade-in program
* Company paid training, including Carrier, Rinnai, PK, and other dealers
* Offer online self-directed training
* Relocation Assistance Available for Qualified Applicants
Benefits:
* Medical 50% paid by employer
* Dental & Vison insurance options
* Paid time off
* 6 paid holidays
* 401k with company match
* Take home company vehicle & gas card
* Company clothing / phone
Job Title: HVAC Service Manager
Location: Sheridan, Wyoming
Pay: $85,000 - $95,000 (DOE) plus bonus depending on performance
Work Hours: Monday through Friday, some weekends and evenings
What you will be doing:
* Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
* Manage HVAC service contracts.
* Coordinate and dispatch service calls and preventive maintenance calls.
* Technical assistance for technicians' company wide.
* Review and approve service technician's timecards.
* HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.
* Control Estimation. Assist control department in scheduling and completing control jobs.
* Communicate with the building managers and maintain working relationships.
* Manage parts inventory. Order and maintain parts inventory.
* Warranty administration. File paper and online warranties for equipment and service parts.
* Ensure that all Technicians receive required certifications
Qualifications / Skills:
* Valid driver's license and insurable driving record
* 5 years of HVAC management-related experience
* 10 + years of HVAC Service Experience
* Boiler/Chiller Service experience
* Sales / Estimating experience
* Excellent communication skills, oral & written
* Excellent organizational skills
* Good computer skills including Microsoft Word, Excel, and Microsoft Project
* Experience with SharePoint and Procore preferred
* Associate's degree or Trade School Certificate desired
* EPA Universal Certification
* NATE certification or ability to obtain once employed
Check us out online: **************************
$85k-95k yearly 18d ago
Service Manager
Floyd's Truck Center
Service supervisor job in Gillette, WY
Responsible for management of service department to include personnel, customer interactions, work with vendors and other departments, P&L management including efficiencies, goal setting and achievement, and developing positive work culture.
Essential Duties & Responsibilities including the following. Other duties may be assigned.
* Analyze process regularly to assure efficient and high-quality work.
* Increase service technician productivity levels.
* Provide excellent customer service for all customers whether external and internal
* If technicians are having trouble completing service work in a timely fashion, aid as required to complete the job.
* Manage the service department so that it provides appropriate levels of profit.
* Manage service personnel so that they are adequately trained, alert, and available for work. Ensure that jobs are delegated to technicians as appropriate considering skill level. Effectively utilize current resources.
* Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
* Together with the parts manager, establish an efficient process ensuring a smooth flow of parts to service technicians during jobs.
* Create and maintain a process to effectively manage warranty, customers paid, and internal repair orders.
* Require employees to keep the department clean, organized, and efficient.
* Use professionalism, cordiality, and concern to acquire the trust and confidence of new customers upon their introduction to the service department.
* When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
* Keep to expense and revenue goals as budgeted.
* Increase the volume of service work through effective management of technicians and processes.
* Create promotional campaigns in cooperation with the sales and parts departments.
* Establish and maintain service follow-up programs.
* Keep performance efficiency reports for service personnel and make them available as required to the General Manager.
* Stay up to date with service department concerns through attendance at applicable training sessions.
* Create monthly and annual goals for the service department in cooperation with the general manager.
* Develop and sustain regular business with customers in your local area
* Become involved in local and regional, as requested, diesel tech schools and programs
General Expectations
* Devote himself/herself to ensuring satisfaction to customers.
* Determine management, production, and quality requirements by asking questions and listening.
* Attend company meetings as required.
* Maintain a follow-up system that encourages follow through with assigned projects.
* Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
* Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
* Understand the terminology of the business and keep abreast of technology changes in products and services.
* Know and understand the federal, state, and local requirements which govern the company's business.
* Follow lawful directions from supervisors.
* Understand and follow work rules and procedures.
* Participate in performance management.
* Interact well with others and be a positive influence on employee morale.
* Uphold the company's non-disclosure and confidentiality policies and agreements.
* Work evening, weekend and holiday work hours as required.
$44k-72k yearly est. 34d ago
Appeals Clinical Team Lead
Pacificsource 3.9
Service supervisor job in Wyoming
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes.
Essential Responsibilities:
Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions.
Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks.
Responsible for the orientation and training of new hires.
Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees.
Participate in hiring decisions in concert with Appeals and Grievance Director and HR.
Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate.
Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department.
Utilize and promote use of evidence-based medical criteria.
Maintain modified caseload consistent with assigned responsibilities.
Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate.
Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers.
Provide backup to other departmental teams or management staff, as needed.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations.
Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director.
Perform other duties as assigned.
Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred.
Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed.
Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Compensation Disclaimer
The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.
Base Range:
$83,212.29 - $137,300.29Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
$73k-96k yearly est. Auto-Apply 17d ago
Service Manager
Transource Truck & Equipment Inc.
Service supervisor job in Casper, WY
Job DescriptionDescription:
TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks, Volvo Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry.
We're committed to excellence in customer service, innovation, and reliability. As we grow, we're looking for a dedicated Equipment Service Manager to lead our service department and ensure the highest standards of equipment maintenance and customer satisfaction.
The Service Manager will oversee day-to-day operations of the service department, manage a team of service technicians, and ensure efficient, timely, and high-quality service for all customer equipment needs. This role is critical to maintaining strong client relationships and operational excellence.
Key Responsibilities
Oversee the daily operations of the service department.
Lead and have ownership of management responsibility with reference to hiring, performance management, and overall people management with assigned service technicians
Demonstrate leadership in day-to-day management of the Service Technicians under their direction.
Oversee the scheduling of repairs, arrival and departure of customer machines and rentals
Coach, mentor, and communicate job expectations to service department team members.
Monitor workflow and prioritize service jobs to ensure timely completion.
Provide leadership and guidance to the technicians in diagnosing and repairing equipment to possibly include compactors, excavators, loaders and other heavy construction equipment.
Communicate effectively with customers regarding service updates, estimates, and technical issues.
Respond promptly to customer needs in a positive, supportive and timely manner to ensure maximum value for work performed.
Complete service reports and maintain clear customer records
Schedule routine visits to key accounts
Work with the Branch Manager to provide a safe operation for the employees as well as control expenses, monitor shop efficiency, and maximize overall shop profitability
Requirements:
Previous supervisory/management experience preferred.
2-year technical degree or several years of comparable shop experience.
Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems and components, pneumatic, electrical and fuel systems is a plus.
Positive attitude and desire to provide outstanding and professional customer service.
Excellent written, verbal and computer skills.
Excellent customer service skills.
Ability to maintain safe and clean work environment.
Must be able to pass a drug and background screening and have an insurable driving record.
What we offer:
Competitive compensation package including Salary plus Bonus.
Health, Dental, Vision and Life Insurance.
401(k) with company match.
Paid Vacation, Sick and Holidays.
Ongoing technical training.
Advancement Opportunities.
Apply online, at branch, or submit resume and cover letter to:
*****************************
Telephone: ************
#TSP1
$44k-72k yearly est. Easy Apply 4d ago
Health Information Operations Supervisor
Datavant
Service supervisor job in Cheyenne, WY
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
**You will:**
+ Have a passion to lead, train and motivate a growing and excited Team.
+ Communicate and collaborate with leadership on issues, opportunities, or challenges.
+ Lead Audit Team which receives requests from Payors
+ Review data and provide client and leadership solutions
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
+ Manage the Request coming in from the Risk Management Team of the client
+ Be the leader of client locations and plan for fluctuating needs.
+ Oversee the escalation calls from our centralized call centers
+ Participates in project teams and committees to advance operational Strategies and initiatives
+ Coordinates with location/client management on complex issues while building a strong relationship
**What you will bring to the table:**
+ A true leadership philosophy in which the goal of the leader is to serve
+ Ability to support clients and your Team working both on-site and remotely.
+ 1-2 years of Health Information related experience
+ Well-versed with HIPAA standards.
+ A knack for presenting to leadership, clients, and your Team via Video or in person.
+ Solution provider and forward thinking
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Power BI, MS Office
**Bonus points if:**
+ EMR experience with EPIC, or Cerner.
+ Previous production/metric-based work experience
+ Team building and experience elevating individuals' careers.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$21.25-$27.13 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$21.3-27.1 hourly 5d ago
CRMG Office Service Support - Part-Time
Cheyenne Regional Physicians Group LLC
Service supervisor job in Cheyenne, WY
Job DescriptionA Day in the Life of a CRMG Office Service Support The Office Service Support provides administrative and clerical support to department or unit. This position is responsible for scheduling, registration, pre-registration and maintaining accurate non-clinical patient information. Perform general receptionist duties.
Why Work at Cheyenne Regional?
403(b) with 4% employer match
ANCC Magnet Hospital
21 PTO days per year (increases with tenure)
Education Assistance Program
Employee Sponsored Wellness Program
Employee Assistance Program
Loan Forgiveness Eligible
Here is What You Will Be Doing:
Greets visitors and checks in patients with accurate demographic and insurance information.
Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company.
Obtains insurance verification by e-verify or phone.
Obtains necessary signatures for consent for services and mandatory Medicare documents.
Encourages and assists patients in registration of patient portal.
Responsible for scheduling patients for in office procedures/office visits and relaying patient data to those who require the information.
Places patient appointment reminder calls.
Obtains appropriate co-pays and account payments; responsible for cash drawer.
Maintains accurate files and record systems to assist with all chart preparations for upcoming procedures and record statistics.
Monitors the queues including performing the referral process through Epic and incoming faxes.
When applicable, refers patients to Financial Assistance Office for payment plan or financial assistance.
I understand that it is not within my scope of practice to handle any medications that I might inadvertently come in contact with, including medications delivered in the pneumatic tube system or shipped to the clinic. If I do come in contact with medications, I know to alert a licensed employee for them to handle.
Desired Skills:
Excellent interpersonal and communication skills
Proficient MS Office, Outlook and Internet Explorer skills
Excellent organization skills
Ability to demonstrate an independent work initiative, sound judgment and attention to detail
Ability to handle multiple tasks simultaneously
Strong cognitive and problem-solving skills
Ability to use standard office equipment
Here is What You Need:
High school diploma (or equivalent certificate from an accredited program) or higher
OR, one (1) or more years of job-related experience
Cheyenne Cardiology, Nephrology Clinic, Podiatry, and Vascular and CT Clinic Only:
Valid USA driver's license
Must have clean driving record that follows Cheyenne Regional Medical Center's driving guidelines
Nice to Have:
High school diploma (or equivalent certification from an accredited program) or higher degree
Medical Terminology experience and/or education
Customer service experience
Clerical experience
Experience in a clinical setting
About Cheyenne Regional:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$29k-37k yearly est. 14d ago
Service Manager
Laramie Range Ford
Service supervisor job in Laramie, WY
Our Goal at Laramie Range Ford is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
RESPONSIBILITIES:
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers
REQUIREMENTS:
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
Weibel Auto Group
is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$44k-72k yearly est. Auto-Apply 60d+ ago
Maintenance/Groundskeeper Team Supervisor
KCN Enterprises
Service supervisor job in Cheyenne, WY
Maintenance/Grounds Team Supervisor
REPORTS TO
Campground Manager, General Manager and/or Owner(s)
Responsible for ensuring the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds are kept to KOA standards. Delegating specific tasks to employees and following up on their progress.
SPECIFIC DUTIES
Complete as well as oversee carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager or the owner(s).
Oversee daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager or the owner(s), including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, propane grills, laundry servicing and various other campground equipment upkeep.
Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers.
Provide superior customer service by being attentive, responsive and helpful to guests needs. Report all customer problems, requests or complaints to the Campground Manager or the owner(s).
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Campground buildings, facilities and grounds are well-maintained and fully operational.
Projects are completed properly, safely and timely.
Demonstration of a positive attitude with guests, management, and team members.
NPS scores reflect a clean and well maintained campground.
Use of safe work practices for a secure work environment for staff and campground guests.
JOB QUALIFICATIONS
Advanced knowledge of electrical and plumbing equipment and installation
Intermediate knowledge of chemical properties, handling, and usage
Intermediate knowledge of propane and gasoline dispensing
Valid Driver's License
Ability to work nights, weekends, and holidays
Capable of delegating out projects and following up on said project.
Capable of managing a group of employees.
Ability to lead by example and be a role model.
PHYSICAL REQUIREMENTS
Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Long periods of standing
Ability to bend, kneel, stoop, crouch and climb
Must be able to operate various loud and vibrating maintenance tools and equipment
Requires the use of hands/fingers to handle or feel
Able to travel by auto
Able to work inside and outdoors frequently and in various climates
Capable of moving safely over uneven terrain
KCN performs criminal background checks for all employees. Active employment is conditional on a favorable background check and company executive discretion.
$30k-49k yearly est. 18d ago
Guest Service Supervisor
Graduate Hotels 4.1
Service supervisor job in Laramie, WY
Hilton Garden Inn Laramie who is managed by Schulte Companies and owned by The Pulte Family Foundation is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! Call ************ and ask to speak to Jasmine or Marty for more details about the position.
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of department.
Assist in training new associates and cross-training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Notify Maintenance Department of any maintenance issues.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
Acts as Manager on Duty as required.
Work nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
In-depth knowledge of hotel Front Desk operations
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Team player
Ability to exceed expectations of guests
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies is an Equal Opportunity Employer.
$27k-32k yearly est. 1d ago
Supervisor, Airport Services
Envoy Air Inc. 4.0
Service supervisor job in Jackson, WY
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Supports the Manager in meeting operational performance targets and monitoring the station operation budget
* Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
* Reviews and standardizes procedures to improve efficiency within the operation
* Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
* Investigates and resolves customer service issues as well as operation issues
* Participates on operational conference calls, station audits and prepares various reports
* Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
* Maintains records such as time and attendance, personnel files and performance
* Will provide guidance to the team on performance issues as well as coach and counsel employees.
* As necessary, the Supervisor will work in the operation during peak or irregular periods
#envoyoversight
Qualifications
Who are we looking for?
Requirements:
* Minimum Age: 18
* High school diploma or GED equivalent
* College coursework or college degree desirable
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
* Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
* Proven leadership and analytical skills
* Ability to effectively and efficiently manage multiple and often competing priorities
* Demonstrated ability to communicate verbally and in writing
* Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
* Possess the legal right to work in the United States
* Must be able to read, write, fluently speak and understand the English language
* Previous working experience in a team lead, supervisory or managerial role preferred
* Minimum one year customer service experience preferred
* Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
* Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.