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Service supervisor jobs in Yorba Linda, CA

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  • Customer Service Project Manager

    Russell Tobin 4.1company rating

    Service supervisor job in Pomona, CA

    Job Title: Project Manager I Pay Range: $45 - 48/Hr. On W2 (Depending on Experience/Interview) Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate) Schedule: Monday to Friday 07:00 AM to 04:00 PM (Hybrid 2 days per week in Office) Job Description: Support project management staff in completing necessary tasks/deliverables to ensure project success Input data and records into tracking systems, project management tools, and systems of record ensuring data integrity Collaborate and communicate with both internal and external stakeholders on project status Perform necessary tasks to ensure project completion such as (but not limited to): Sending easement requests Sending contracts/invoices Confirming receipt of payment/executed contracts Releasing meters to operations personnel Checking project status and dependencies, and communicating status to internal and external stakeholders Inputting data into systems Generating reports regarding project status/health and providing to both internal and external stakeholders Processing initial customer submittals, and routing the submittals to the appropriate stakeholders Sending/Receiving documents, designs, etc. as required to both internal and external stakeholders Attend status update calls with stakeholders, and presenting on current project status Perform ad-hoc reviews and/or generate ad-hoc reports, as required by leadership in support of corporate goals/initiatives Job Qualifications: Min High School Diploma or equivalent Min. 2 years analytical experience reviewing and interpreting data sets Min. 2 years project coordination/management experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Utility industry experience preferred Experience with database software (Access, SAP, or equivalent) Field work not required, the onsite work will be done from an business office Construction project coordination background is not required, but preferred. Managers will consider project coordination background from business or IT projects as well. This role is customer facing, so excellent customer service and communication is required. This role is focused on project support and very task oriented. “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
    $45-48 hourly 2d ago
  • Director, Well-Being Services

    Blue Zones Health 4.1company rating

    Service supervisor job in Los Angeles, CA

    We are seeking a highly organized, people-oriented Director, Well-Being Services, to oversee a dynamic, multidisciplinary virtual care team. This individual will manage the operational performance and professional development of a group of clinical and non-clinical providers - including advanced practice providers (APPs), occupational therapists, RDs, LCSWs, and health coaches - who deliver patient care virtually as a part of Blue Zones Health Wellbeing Services. This role partners closely with the Clinical Supervisor (Chief Clinical Officer) to ensure the team delivers high-quality, efficient, patient-centered care. Significant clinical experiences, strong management, analytical, and communication skills are essential to ensure the team meets productivity, quality, and engagement goals. The compensation range for this role is $150,000 - $175,000 annually. Key Responsibilities Team Performance & Operations Monitor and manage team performance against defined KPIs including productivity, patient satisfaction, care quality, privacy compliance, scope of practice, protocol alignment, and patient-provider connection rate. Own team “fill rate” - ensuring patient demand is matched with provider capacity and optimizing schedules for efficiency. Oversee daily and weekly operations of assigned care team, including staffing levels, scheduling, and resource allocation. Own the development of, planning, scheduling of Virtual Prescription coaching classes. Collaborate with Marketing team to achieve enrollment goals for Virtual Prescription coaching classes. Collaborate with Community team to schedule, staff, and optimize community events where provider staff are present. Identify missing or inefficient protocols. Collaborate with clinical and product leadership to design improvements. Identify potential deviations from scope or protocol and escalate appropriately to clinical leadership for review or intervention. Partner with Clinical Supervisor to ensure alignment between operational performance and clinical quality standards. (dashboard) Host case conferences (or facilitate them with CCO or clinical lead leading them) Team Development & Leadership Lead, motivate, and support a distributed team of providers to achieve high engagement and performance. Conduct regular 1:1s, team meetings, and performance reviews. Address interpersonal or performance issues or other HR issues (pay, market value, etc,) promptly and constructively. Design and implement professional development plans and training opportunities for team members. Ensure all staff are performing top of license. Ensure right credentials and scope of service (all coaches should be NBC-HWC, all LCSWs should be licensed, staff privileges should be made clear (scope of service signed off by CCO) Quality & Continuous Improvement Review operational and patient experience data to identify trends and drive improvement initiatives. Collaborate with cross-functional partners (Clinical Operations, Product, HR, etc.) to streamline workflows and remove barriers to excellent care. Collaborate with the Clinical Supervisor and Quality team to monitor compliance with scope-of-practice guidelines, standing orders, and clinical workflows. Ensure adherence to company policies, established protocols, scope of practice, privacy standards (HIPAA), and all applicable regulations. Collaborate with Product team to define requirements to improve workflows, data gathering, and impact measurement. Collaborate with clinical team on the development of new programs and care pathways Qualifications and Requirements RN with NBC-HWC certification preferred Bachelor's degree required; Master's preferred (e.g., Healthcare Administration, Business, or related field). Clinical experience either as a clinician or supervising clinicians 7+ years of experience in healthcare operations, clinical administration, or people management, ideally in a virtual care or digital health environment. Proven ability to manage and motivate remote teams. Strong analytical skills: ability to interpret performance data and translate insights into action. Excellent interpersonal, communication, and conflict-resolution skills. Highly organized with the ability to prioritize and manage multiple projects simultaneously. This is a hybrid role; must be able to travel when needed A valid Driver's License with reliable transportation For more information about Blue Zones Health, check us out at ************************ Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
    $150k-175k yearly 2d ago
  • Customer Service Manager

    24 Seven Talent 4.5company rating

    Service supervisor job in Huntington Park, CA

    Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255) Salary: Up to $70K annually We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team. We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth. What You'll Do: Lead day-to-day operations of the on-site customer service department Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations Analyze customer feedback and performance metrics to drive continuous improvement Develop, implement, and maintain customer service policies, procedures, and best practices Hire, train, coach, and manage a high-performing team Partner cross-functionally with operations, accounting, sales, and logistics Maintain high standards of professionalism, responsiveness, and accuracy What We're Looking For: Proven experience in Customer Service Management or customer support leadership Strong analytical and problem-solving skills Excellent written and verbal communication Demonstrated ability to lead and motivate a team Ability to thrive in a fast-paced, on-site environment Prior experience with ApparelMagic strongly preferred Bachelor's degree in Business, Communications, or related field preferred Systems & Tools Experience (Preferred): ApparelMagic Shopify Gorgias Amazon Seller Central NU Order GS1 EDI Why Join Us: Leadership role within a fast-growing premium fashion brand Opportunity to build and scale a department with real impact Collaborative, entrepreneurial work environment Competitive compensation based on experience
    $70k yearly 2d ago
  • Team Leader (Production Supervisor)

    GKN Aerospace 4.6company rating

    Service supervisor job in Garden Grove, CA

    The Team Leader is accountable for achieving the People, Safety, Quality, Delivery, Cash and Cost (PSQDCC)targets through the disciplined and rigorous deployment of the Lean Operating Model. The Team Leader is accountable for attaining Operational Excellence across their designated area of responsibility, in line with the Performance Centre objectives. The Team Leader is accountable for creating a ‘Great Place To Work' through developing and empowering first class Team Members and driving a culture of continuous improvement, safe working and open dialogue. Job Responsibilities Create and sustain a culture that is aligned to the GKN Aerospace “Great Place to Work” value drivers and Culture Principles by role-modelling behaviors, motivating, encouraging and recognizing the contribution of individuals and teams Hold Team Members and Team Leaders accountable to embody the GKNA culture principles Be Open and Honest when appraising and managing individuals' performance whilst supporting and coaching individuals to close performance gaps Provide opportunities for Team Members to play to their strengths; do what they do best and create on-going opportunities for learning and personal development Exemplifying a safety-first mindset and ensuring that the GKN Aerospace Health, Safety and Environmental policies and standards are applied and that their assigned areas are a model of a world class healthy and safe working environment Leading and developing their teams to understand the context, mechanics and the delivery of PSQDCC targets to meet customer and stakeholder commitments Driving the disciplined and rigorous deployment of the Lean Operating Model (LOM) across their assigned areas Active involvement in problem solving and the management system using a “Go to Gemba” approach to solve problems with the ambition that 95% of issues can be solved within the zone itself Contributing to the Value Stream future state design, and ensuring its execution across their assigned areas Cooperate with other Team Leaders to ensure the best performance outcomes for the entire Area Holding the functional support staff accountable for adhering to the Global standards and enabling their zone team to meet its targets Ensuring the disciplined execution of Daily Management and Standardized work through the conscientious adherence to Leader Standard Work Driving and facilitating the Engagement of all team members, ensuring engagement actions are defined, implemented and followed-through Complying with all legal and regulatory requirements and ensuring that staff are aware of the policies and their individual responsibilities and accountabilities: The company's Equal Employment Opportunity and Affirmative Action policies Compliance and Ethics Policy on Contracting with the United States Government in all areas of responsibility involving direct and indirect contracting with the United States Government Export Control regulations Responsibility for managing a Zone budget as agreed with their Group Leader Taking ownership when having to make difficult decisions linked to their Zone Required Qualifications High School Diploma or GED equivalent required. 2 years of experience in a manufacturing environment with one year of production supervision Must be able to perform work subject to ITAR/EAR regulations and/or program requirements. Preferred Qualification 5 years of experience in manufacturing GKN Aerospace manufacturing experience Bachelors Degree in Engineering or related fields Prior experience supervising and leading production personnel Able to demonstrate competence to undertake key tasks within their designated work zone or those in zones within similar processes Excellent performance as a Team member, demonstrating rigorous adherence to standardized work, and a track record of Kaizen implementation Self-motivated by meeting and exceeding PSQDCC performance targets The demonstrated ability to work with various stakeholders Demonstrated potential to lead, engage, train and develop direct reports Lean or Six Sigma certification by a reputable certifying body or benchmark company Aerospace supply chain experience A passion for the Aerospace industry
    $45k-77k yearly est. 1d ago
  • Administrative Supervisor

    Hire Power 4.0company rating

    Service supervisor job in Los Angeles, CA

    83000.00 USD - 106000.00 USD Our client, an Am Law 100 firm, is seeking an Administrative Supervisor for its Los Angeles office. Reporting to the Director of Business Operations, this role is responsible for overseeing daily administrative functions, supervising office staff, and supporting the implementation of firm wide initiatives at the local level. Key Responsibilities: Oversee day-to-day operations of departments including Client Services, Paralegals, Office Services, Records, Facilities, and Reception Supervise staff, manage workflow, and ensure department priorities and resources are aligned Coordinate and implement firmwide initiatives and local office projects, including moves, maintenance, and security Plan and execute office events and contribute to employee onboarding and integration Maintain vendor relationships and administrative files, generate reports and presentations Support budgeting processes, including planning, tracking, and reconciliation for assigned departments Assist in hiring and onboarding of administrative staff Act as a liaison between the local office and firm leadership on operational matters Qualifications: Bachelors degree preferred Minimum 6 years of experience in a legal or professional services environment required At least 2 years of supervisory experience preferred Proficiency in Microsoft Office Suite; familiarity with budget management and office services best practices Strong organizational, interpersonal, and communication skills This is a hybrid position with occasional overtime as needed. The ideal candidate will be proactive, collaborative, and experienced in managing office operations in a fast-paced, professional environment. Location Los Angeles, California, United States Salary 83,000.00 - 106,000.00 (USD) Package Details Full benefits & bonus
    $53k-86k yearly est. 60d+ ago
  • Sanitation Group Team Lead

    Confidential Jobs 4.2company rating

    Service supervisor job in Covina, CA

    Sanitation Group Team Lead Pay: $70,000 - $100,000 The Sanitation Team Lead is responsible for guiding and mentoring sanitation associates to ensure that all safety, food safety, and cleanliness standards are consistently upheld. This role plays a key part in driving sanitation performance, maintaining regulatory compliance, and fostering a culture of safety and accountability within the department. Key Responsibilities: Team Leadership & Development Provide clear direction and support to the sanitation team during assigned shifts. Promote team engagement and continuous learning through cross-training, coaching, and hands-on support. Support hiring, onboarding, and performance feedback processes for sanitation associates. Sanitation Operations Ensure the execution of daily sanitation tasks for production lines, equipment, and facility spaces in accordance with established procedures. Uphold compliance with all regulatory standards including GMP, HACCP, FDA, and internal food safety protocols. Conduct regular inspections and audits; initiate and document corrective actions where required. Safety & Quality Reinforce a strong safety culture by ensuring the use of appropriate PPE and adherence to safe work practices. Identify and respond to food safety or quality issues promptly and escalate to the appropriate parties. Follow lockout/tagout and chemical safety procedures consistently. Continuous Improvement & Documentation Monitor key performance indicators such as rework, sanitation efficiency, and downtime related to cleanliness. Collaborate with other departments to improve processes, reduce waste, and maintain a clean and efficient operation. Track labor, supply usage, and sanitation metrics; ensure accurate and timely completion of reports and logs. Scheduling & Administration Manage team schedules, ensuring appropriate crewing and de-crewing in alignment with sanitation needs. Coordinate cleaning cycles around production schedules to minimize downtime and maximize line readiness. Maintain accurate records in systems such as CMMS, timekeeping platforms, and sanitation logs. Minimum Qualifications: High school diploma or GED required; Bachelor's degree preferred At least 2 years of supervisory experience, preferably in sanitation or food manufacturing Ability to work in cold environments (34°F) for extended periods Strong verbal and written communication skills Proficiency with Microsoft Office, Google Suite, and familiarity with systems such as JDE, RPMS, DSI, and ADP Willingness to work a flexible schedule including weekends, holidays, or nights as needed Bilingual (English/Spanish) is a plus Desired Skills & Attributes: Strong leadership and interpersonal skills Ability to prioritize and solve problems in a fast-paced environment Detail-oriented with a focus on compliance and quality Comfortable working cross-functionally with operations, quality, and maintenance teams Self-motivated and capable of working independently Open to feedback and committed to team success
    $70k-100k yearly 1d ago
  • Fire Alarm Service Supervisor

    The Hiller Companies 4.3company rating

    Service supervisor job in Orange, CA

    Job Details Hiller Los Angeles - Orange, CA $101000.00 - $132000.00 Salary/year Description The Hiller Companies, LLC has an immediate opening for Fire Alarm Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Fire Alarm Service Supervisor is responsible for overseeing the day-to-day operations of the Fire Alarm Service team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Pay Range: $101,000 - $132,000 Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $101k-132k yearly 60d+ ago
  • Field Service Supervisor (Dock/Door Foreman)

    National Equipment & Service Corporation 3.5company rating

    Service supervisor job in Irvine, CA

    Who We Are National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry. Why NES At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees! What the Role is The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards. Key Responsibilities: In-Field Oversight: Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies. Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment. Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed. Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations. Training: Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction. Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets. Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future. Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles. Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field. Customer Engagement: Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings. Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience. Required Qualifications: Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad. Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects. Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance. Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction. Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site. Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians. Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget. Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field. Driver's License: Valid Driver's License with a clean driving record. Additional Qualifications (desired, but not required): Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications. Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work. Advanced Leadership Training: Formal training or certification in leadership, team development, or project management. Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment. Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives. Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base. Work Environment: Work in various environments, including warehouses and outdoor customer locations. Use of personal protective equipment (PPE) is required for safety. Travel Requirements: Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence. Benefits: Health: Medical/Dental/Vision (50% employer contribution for Medical) Additional Insurances: Life, Critical Illness, Accident, etc. Free Employee Assistance Program Financial: Weekly Paychecks Overtime Opportunities Annual Performance and Compensation Reviews Quarterly celebrations and rewards Bonus program based on team goals and field sales 401(k) Time Off: 2 weeks dedicated Vacation Time 5 days dedicated Sick Time 7 Paid Holidays Safety: All necessary PPE provided on day one Personalized OSHA-compliant fire-rated uniforms Aerial Lift and Forklift Certification OSHA certifications First Aid / CPR / BLS Employee Development: Comprehensive paid training program Opportunities for growth and internal advancement Tuition Reimbursement Tools and Equipment: Company-branded gear iPhone and iPad Fully equipped vehicle with welder, tools, and equipment Fuel and maintenance card Equal Opportunity Employment: NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
    $47k-73k yearly est. 60d+ ago
  • Field Service Supervisor

    Vets Hired

    Service supervisor job in Orange, CA

    We are seeking a Field Service Supervisor for our office in Orange, CA. Primary Objectives/Scope Supervise assigned service technicians to meet and exceed department profitability goals. Assist the Branch Technical Manager in administration and recruiting; promote Service Technician's productivity and job-related personal growth. Essential Job Duties Routinely demonstrate and create a helpful and positive work culture Encourage and build positive relationships, communicating effectively with all co-workers, outside customers, and vendors Conduct yourself at all times as the public image of the company in accordance with the company's Code of Conduct Meet or exceed team productivity goals on various metrics including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Perform other duties as assigned Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees Qualifications Excellent communication skills, both verbal and written; strong customer service skills Strong relationship management skills with customers, vendors, and employees Exceptional mechanical aptitude and demonstrated troubleshooting skills with digital office equipment Effective organizational skills with the ability to manage conflicting demands and priorities Demonstrates initiative, seeking out relevant information to make timely decisions Strong work ethics and ability to work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel, and Word Ability to work evenings and weekends during peak periods Experience Associates degree or equivalent 3+ years of related experience required, industry experience preferred Working Place: Orange, California, United States Company : 2025 July 17th Virtual Fair - Pacific Office Automation
    $49k-83k yearly est. 60d+ ago
  • Supervisor, Customer Service - Pac Sales

    Best Buy 4.6company rating

    Service supervisor job in San Juan Capistrano, CA

    The Supervisor, Customer Service - Pac Sales is responsible for all aspects of the front counter operations at an individual store level. This includes cash handling, daily paperwork, Alerts and Qs management and support of the open order reports for both Unidata and OMS. Also provides support for Safety and security for the entire store. This role will assist the manager in hiring; coaching, developing, training, and performance management the customer service and inventory teams. They will ensure all areas of responsibility are performed efficiently and effectively while driving NPS, social media ratings and enabling a world class employee and customer experience. Responsibilities include: * Ensures accurate cash handling, safe counts and reconciliations as all are required for all paperwork associated with cash handling to be accurate and completed daily * Ensures self and all team members provide expert customer service thru initial greetings, efficient processing of all customer transactions in both Unidata and OMS systems and POS. Manages escalated customer service issues, if applicable * Offers complete solution to all customers at time of POS transactions which includes GSP, financing, BBY credit apps and accessories, if applicable * Manages Alerts and Qs daily to ensure no customer disappoints * Manages and monitors all customer returns and exchanges and adheres to all policies and procedures for accurate processing of these transactions. * Responsible for driving NPS, Yelp and Google reviews associated to checkout and the customer service area of the store * Ensures accurate record keeping and documentation standards are maintained for all front counter operations including daily paperwork and supports the open order reports for both Unidata and OMS when applicable * Ensures front counter area is clean and organized and free of clutter and follows visual merchandising standards * Aids in research of inventory discrepancies and identifies missing product in partnership with the inventory specialists * Ensures proper training of all employees; assess skills and knowledge of each team member; tailor training to specific needs of the learner; create individual learning and development plans/processes to ensure that each employee is able to contribute fully * Prepare for and conducts team meetings, trainings & other special events. Communicates weekly, daily and store goals to staff in a clear, accurate, and timely manner Basic Qualifications: * 1+ yrs Management or Supervisory experience * 1+ yrs Sales or Customer Service experience Preferred Qualifications: * 1+ Yrs Retail experience * 1+ Yrs Appliance or Luxury Products experience Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1000451BR Location Number 001706 PAC San Juan Capistrano CA Store Address 32501 Calle Perfecto$17.98 - $27.68 /hr Pay Range $17.98 - $27.68 /hr
    $18-27.7 hourly 39d ago
  • Field Service Supervisor

    Pacific Office Automation 4.7company rating

    Service supervisor job in Orange, CA

    Job Description Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a Field Service Supervisor for our office in Orange, CA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Tech's productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; Qualifications Excellent communication skills, verbal and written; strong customer service skills Strong relationship management skills with customers, vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel and Word Ability to work evenings and weekend hours during peak periods Experience Associate's degree or equivalent 3+ years related experience required, industry experience preferred Pacific Office Automation Benefits $65K -85K DOE Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite #INDSP #ZR
    $65k-85k yearly 5d ago
  • Document Services Supervisor - Legal Services

    U.S. Legal Support 4.3company rating

    Service supervisor job in Los Angeles, CA

    Lead a Team That Keeps the Legal Process Moving! U.S. Legal Support is seeking an experienced and motivated Document Services Supervisor to join our Woodland Hills team! In this role, you'll lead a dedicated group of professionals responsible for ensuring the accurate and timely preparation and distribution of transcripts and related legal documents. You'll play a key part in maintaining our high-quality standards, driving team performance, and keeping operations running efficiently. If you're a natural leader with strong organizational skills and thrive in a fast-paced environment, we'd love to have you on our team. Document Services Supervisor - Legal Services Location: Woodland Hills, CA Salary Range: $55,000 - $65,000 annually Employment Type: Regular Full-Time Schedule We offer flexibility to fit your lifestyle: Consistent Week + Remote Saturday Core Hours: Tuesday - Saturday | 9:30 AM - 6:30 PM Location: Tuesday - Friday in-office; Saturday remote with flexible start times Additional remote day during the week based on business needs Key Responsibilities Supervise and direct the daily operations of the production department, ensuring the team meets deadlines and performance goals. Provide leadership, support, and coaching to employees to promote growth and high productivity. Oversee and/or conduct training for new and existing team members. Prioritize production tasks based on deadlines, client needs, and complexity. Print, prepare, and review transcripts and exhibits to ensure exceptional quality and accuracy. Coordinate the fulfillment and delivery of completed transcript orders to clients, ensuring accuracy, timeliness, and proper handling requirements. Communicate with clients, reporters, and internal teams regarding production status, order updates, and client requests. Maintain and monitor production equipment, coordinating service or repairs as needed. Track and manage workflow needs related to transcript orders, production materials, and departmental resources. Maintain accurate records such as production logs, order tracking logs, and exhibit logs. Conduct performance audits, lead team meetings, and monitor production metrics and SLAs. Approve timecards and assist with production coverage as needed. Collaborate with cross-functional teams to support company initiatives. Perform other duties as assigned by the Production Manager. Requirements Minimum 3 years of relevant experience; legal services or litigation support preferred Prior supervisory experience strongly preferred High school diploma or equivalent required Strong leadership, communication, and organizational skills Skills Dependable and detail-oriented. Flexible and resilient in a dynamic environment. Strong problem-solving and decision-making skills. Excellent communicator with a customer-first mindset. Skilled in time management and multitasking. Why Join U.S. Legal Support? At U.S. Legal Support, we value our people and invest in their success. We offer a supportive, collaborative work environment with opportunities to grow your career-all while making a difference in the legal industry. Our comprehensive benefits package includes: Medical, dental, and vision insurance. 401(k) with company match. Paid time off, holidays, and volunteer time. Company-paid life insurance and disability coverage. Employee wellness programs and perks. Growth and development opportunities within a national organization. Join us and be part of a team that takes pride in accuracy, service, and excellence every day!
    $55k-65k yearly Auto-Apply 60d+ ago
  • Security Services Supervisor

    City of Compton, Ca 3.5company rating

    Service supervisor job in Compton, CA

    Under general supervision, as a working supervisor performs a variety of security functions for the City of Compton; patrols City facilities and parks to ensure safety of citizens and City staff; performs parking enforcement duties; observes and corrects safety hazards. Issues citations, appears in court; and performs other related duties. General supervision is provided by the City Manager or his/her designee. The Security Services Supervisor exercises supervisory responsibility for Parking Control Officers and Security Officers. The following essential functions are those that are critical, integral, necessary, crucial, primary and fundamental to the job. Incumbents who possess the requisite skill, experience, education, and other job-related requirements of a position are expected to perform the essential functions of the job with or without a reasonable accommodation. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Supervises daily security and parking enforcement operations; schedules, assigns and reviews work, reviews and corrects citations for court proceedings, approves employee leave requests; investigates personnel complaints and recommends appropriate course of action. * Patrols and provides security for assigned areas, looking for unusual or suspicious activities or persons; responds to emergency and non-emergency calls for service; interrogates and communicates with victims, witnesses and suspects in cases; provides scene security and protection for Fire and Medical personnel; respond to citizens' requests for assistance, detects crime, apprehends violators, and assures public safety. * Preserves the peace of the community through mediation, investigation, intervention, documentation, and arrest; utilizes all lawful means to improve the quality of life by reducing the fear and incidence of crime, recognizing and resolving problems, and meeting the public safety needs of the citizens of Compton. * Patrols the City to enforce parking regulations; investigates contested parking citations; enforces local, state and Federal laws, and enforces compliance with local regulations and ordinances, according to policies, procedures and regulations. * Arrests law violators; transports and processes suspects, victims and prisoners. * Completes detailed reports and required paperwork; serves warrants and court documents; reviews subordinates' reports. * Maintains the upkeep of vehicle and equipment according to Department standards. * Represents the City at court hearings; prepares reports and testifies in court cases. * Assists and coordinates with other emergency services personnel, outside organizations and businesses, and Federal, state and local law enforcement organizations. * Maintains the integrity, professionalism, values and goals of the Department by assuring that all rules and regulations are followed, and that accountability and public trust are preserved. * Performs other duties as assigned or required. Education and Experience: Possession of an Associate's Degree or equivalent; AND two (2) years of security or law enforcement experience, AND one (1) year of supervisory experience; OR an equivalent combination of education and experience. Education in Management or Criminal Justice is highly desirable. Required Licenses or Certifications: * Must possess a valid California Class C Driver's License. * Possession of a valid PC 832 Arrest and Firearms Certificate issued by the California Commission on Peace Officer Standards and Training at the time of appointment. Required Knowledge of: * Municipal Law Enforcement Services Department General Orders, policies and procedures. * City, county, state and Federal laws, regulations, codes and ordinances. * Law and parking enforcement methods, practices, and procedures. * Supervisory practices and procedures. * Basic criminal law on the rules of evidence, probable cause, use of force, and search and seizure. * Investigative and interrogative procedures, and protocols for observation of critical details. * Local community issues and regional community resources available to citizens. * Geography, roads, and landmarks of City and surrounding areas. Required Skill in: * Exercising controlled discretion in situations requiring diplomacy, fairness, and sound judgment. * Recognizing suspicious behavior patterns, mediating difficult situations, and using effective arrest and control techniques. * Interacting with people of different social, economic, and ethnic backgrounds. * Remaining alert at all times and reacting quickly and calmly in emergency situations. * Operating motor vehicles and special equipment during emergency situations. * Interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations. * Evaluating facts and evidence, drawing logical conclusions and making proper recommendations. * Working as a team member with other law enforcement and multi-jurisdictional agencies. * Care, maintenance and safe operation of a variety of law enforcement tools and equipment. * Effective verbal and written communication. * Establishing and maintaining effective working relationships with staff, City departments, elected officials, outside agencies, community groups, local businesses, and the general public. Physical Demands / Work Environment: * Work is performed indoors and outdoors with exposure to inclement weather; may be exposed to physical attacks, hazardous chemicals, drugs, infectious and communicable diseases; required to physically restrain persons. * Must be able to work in uniform during weekdays, weekends, and holidays on any assigned shift. * Work is performed in a primarily outdoor setting and will require some work in high temperatures (above 80 degrees) and low temperatures (40-60 degrees). * Work requires lifting, carrying, climbing and requires the ability to pursue and apprehend suspects. Work will require gross body coordination and mobility. * Work involves exposure to wet surfaces, occasional loud noise and dust. Internal applicants must use their personal email to apply, as City of Compton work emails will not be accepted for job applications. While we cannot prevent applicants from using their work email, the City is not responsible for missed communications due to system outages, firewall restrictions, employee leave, or any other technical or accessibility issues affecting City email accounts. All applicants must meet the minimum qualifications for the position and submit all required documents -such as licenses, certifications, and proof of education- outlined in the job posting. Incomplete applications, including those missing any required documentation, will not be considered. Please note: Only the first 50 applications received that best meet the qualifications and needs of the department will be invited to continue in the hiring process. EXAMINATION The purpose of this examination is to establish an eligible list from which vacant position(s) may be filled. Phase one (1) is a written examination (weighted 50%) which will measure all or portions of the above knowledge, and skills. Phase two (2) is an oral examination (weighted 50%) that will be administered by an appraisal panel to evaluate professional qualifications, background and suitability. The oral examination may include graded simulation exercises, writing exercises, and oral presentations. A passing score for each phase is 70%. Each candidate will be notified via mail or e-mail. The City of Compton reserves the right to utilize alternative testing methods, if deemed necessary. Failure in one phase of the examination shall be grounds for declaring the applicant as failing in the entire examination, and as disqualified for subsequent parts of an examination. GENERAL INFORMATION TO EXAMINATION APPLICANTS The City of Compton does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or provisions of services. Applicants with disabilities who require special testing arrangements must give advanced notice to the Human Resources Department priorto the final filing date. ELIGIBLE LISTS Recruitment may be conducted on a (a) promotional basis, (b) open-competitive basis, or (c) promotional and open-competitive basis simultaneously. All candidates who attain an overall score of at least 70.00 (open-competitive) and at least 75.00 (promotional) will be placed in rank order on the relevant eligible list(s). PLEASE NOTE: All permanent City employees that attain an overall score of at least 75.00 will be placed on both the promotional eligible list and the open-competitive eligible list. All City employees that attain a score of 70.00 on EACH PHASE of the examination but an overall score of less than 75.00 will be placed on the open-competitive eligible list only. Each eligible list shall remain in effect one (1) year from the date of its establishment unless it is extended, abolished or exhausted. Whenever possible, three (3) names are certified to fill any one (1) vacant position. No candidate may be certified more than three (3) times for any one classified position. When certifying eligible lists to appointing powers, the promotional eligible list takes precedence over the open-competitive eligible list. A department manager's recommendation for employment is subject to the City Manager's approval. EXAMINATION APPEAL PROCEDURE A candidate may, within five (5) days after taking the written examination, file in writing with the City Manager an appeal against any part of the test, citing the item or items against which the appeal is directed, and the reason(s) for such appeal. The Personnel Board will consider appeals from the decisions and ratings of qualifications appraisals (interview) boards if such appeals meet the conditions described in the Personnel Rules and Regulations (Section 6.8). EXAMINATION RECORDS All examination papers, including the employment application, resume, and other attachments submitted by candidates are the property of the Personnel Board and are confidential records which may be open to inspection only for purposes and under conditions established by the Personnel Board. VETERAN'S PREFERENCE In all entrance examinations (open-competitive only) for positions in the Classified Service, veterans who served in the armed forces of the United States during time(s) of war, and who attain an overall passing score in the examination are allowed additional preferential credit in accordance with the Personnel Rules and Regulations. In order to claim veterans' credit, the applicant must submit proof of service and honorable discharge (showing specific dates of service) on a U.S. Military form (DD-214) at the time of application or not later than the final filing date for the examination. FRINGE BENEFITS The City's comprehensive fringe benefits program includes: retirement (Public Employees' Retirement System), medical, dental, life and vision insurances, deferred compensation, sick and vacation leaves, after-hours education reimbursement, ride share program, uniform allowance and other provisions.
    $57k-79k yearly est. 4d ago
  • Dining Services Supervisor

    Brookdale 4.0company rating

    Service supervisor job in Irvine, CA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $45k-70k yearly est. Auto-Apply 32d ago
  • Resident Services Supervisor- Los Angeles 90022 (Corporate)

    Telacu Residential Management, Inc. 4.0company rating

    Service supervisor job in Los Angeles, CA

    Job Description TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours. The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production. Essential Job Duties •Establishes a positive, productive and professional relationship with assigned communities and colleagues. •Develop and maintain RSC new-hire training materials and keep the RSC manual up to date; •Train new hires and existing RSC's on company policies and procedures; •Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio. •Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans. •Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio; •Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off. •In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs •Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness. •Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.). •Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community. •Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available. •Convene and facilitate team meetings with community partners for strategy development. •Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM. •Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate. •Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities •Attends staff, departmental, and other required meetings •Must be able to work evenings or weekends as needed •Other special projects and coverage of TRM/TPM sites as needed. Experience & Education •Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current. •Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience •Four years' experience working with elderly and/or working with those who are developmentally challenged. •Must be bilingual and fluent in English and Spanish (written and oral). •Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program). •Preferred AASC Online and HUD provided Software •Preferred Two years ADP Workforce Now software •Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet Travel •Frequent local travel •Position may require the employee to travel out of state to attend conferences and trainings •Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work. COMPUTER & SOFTWARE SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet. Familiarity with AASC Online and HUD-provided software. Physical Requirements: Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation) Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs. Work Environment & Exposures Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste. TELACU Offers a Competitive Benefits Package: Medical health coverage options: Limited HMO, Full HMO and POS Dental coverage options: Dental HMO (DMO) and PPO Vision PPO insurance option Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care 401 (k) Retirement Plan with generous employer match Company Paid Basic Life/ AD&D Insurance Voluntary Supplemental Basic Life/ AD&D Insurance Company Paid Long-Term Disability Company Paid Employee Assistance Program (EAP) Colonial Voluntary Supplemental Insurance Options Paid Time Off for Vacation, Sick and Holidays Education Reimbursement
    $47k-71k yearly est. 16d ago
  • Supervisor, Healthcare Services Operations Support

    Molina Talent Acquisition

    Service supervisor job in Long Beach, CA

    JOB DESCRIPTION Job SummaryLeads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Supervises healthcare services operations support team members within Molina's clinical/healthcare services function, which may include care review, care management, and/or correspondence processing, etc. • Researches and analyzes the workflow of the department, and offers suggestions for improvement and/or changes to leadership; assists with the implementation of changes. • Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance. • Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement. • Assists in the development and implementation of internal desktop processes and procedures. • Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers. Required Qualifications• At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience. • Strong analytic and problem-solving abilities. • Strong organizational and time-management skills. • Ability to multi-task and meet project deadlines. • Attention to detail. • Ability to build relationships and collaborate cross-functionally. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $49k-82k yearly est. Auto-Apply 36d ago
  • Supervisor Diagnostic Imaging Services (Full-time Day shift in Fontana, CA)

    Christian City Inc.

    Service supervisor job in Fontana, CA

    Supervisor Diagnostic Imaging Services (Full-time Day shift in Fontana, CA) Job Number: 1307629 Posting Date: Nov 12, 2024, 8:07:30 PM Description Job Summary: Within a full-service Diagnostic Imaging Department, supervises the daily activities, patient flow, operations, clinical procedures and performance of Diagnostic Imaging Technologists on a regularly scheduled shift for an assigned work area/unit such as, but not limited to, diagnostic radiography, fluoroscopy, contract studies, special procedures, mammography, computed tomography, ultrasound, MRI. Integrates assigned areas/units administrative and clinical services, processes and procedures with departmental and organizational business goals/objectives. Essential Responsibilities: Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Schedules Technologists and patients/exams/procedures and assigns daily work. Reviews clinical tests, documentation, records and procedures for quality and in assigned area monitors work and clinical processes, procedures and systems to ensure quality, patient care and clinical standards/goals are achieved. Assists in the design and implementation and improvement of a department-wide quality management/assurance program. Supervises daily work procedures and performance of D.I. Technologists. Monitors and reviews performance of staff and participates in formal performance evaluation procedure with appropriate departmental manager. Quality checks radiographs/film for diagnostic quality. Analyzes D.I. Technology administrative and clinical procedures, processes and systems in terms of quality, cost, efficiency and productivity metrics and makes appropriate recommendations to modify/improve. Implements/monitors policies, procedures standards and clinical protocols in order to ensure quality patient care. Monitors and reports compliance on an on-going basis. Ensures compliance with TJC, NCQA, MQSA, and other applicable local, state and national standards, requirements and regulations. Addresses and resolves patient complaints/issues. Ensures that supplies, tech and radiation generating equipment are utilized safely and in accordance with all departmental, organizational, local, state and federal radiation control/safety/protection requirements. Implements and monitors radiation safety program in order to minimize radiation exposure and prevent unnecessary exposure. Conducts regular and special radiation surveys in accordance with local, state and federal requirements. Develops timely and accurate work load, statistical and operating reports and makes appropriate recommendations to improve productivity and utilization of staff, equipment and materials. Resolves on a first level human resources and labor relations issues. Assume other activities and responsibilities from time to time as directed. Qualifications Basic Qualifications: Experience Minimum three (3) years of relevant clinical experience as a staff technologist in an acute care hospital. Education Associate of Arts or Science degree in Radiologic Technology Diagnostic Ultrasound from an AMA approved school OR two (2) years of experience in a directly related field. High School Diploma or General Education Development (GED) required. License, Certification, Registration Radiologic Technologist Certificate (California) AND American Registry of Radiologic Technologists Certificate - Radiography OR Nuclear Medical Technologist Certificate (California) OR Nuclear Medicine Technologist Certificate from Nuclear Medicine Technology Certification Board OR American Registry of Radiologic Technologists Certificate - Nuclear Medicine Technologist from American Registry of Radiologic Technologists OR Registered Diagnostic Medical Sonographer Certificate from American Registry of Diagnostic Medical Sonographers Additional Requirements: Specific certification in any of the disciplines maybe required as determined by the hiring manager. Experience supervising and/or reviewing the clinical work performed by D.I. Technologists. Demonstrated ability to utilize communication, inter-personal, labor relations and work planning skills. Demonstrated knowledge of all applicable local, state and federal regulatory and radiation safety standards and requirements. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Supervisory experience in managing the CT or MRI department is preferred. Notes: Manages operations and ACR accreditation/regulatory requirements at all SBC area locations. Rotational weekend coverage is required. Primary Location: California-Fontana-Fontana Medical Center Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun Start Time: 08:00 AM End Time: 04:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Team Leader/Supervisor Job Category: Imaging / Radiology Public Department Name: Fontana Med Center - Med Rcds-Radiology/Xray - 0806 Travel: No Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 124300 Posting Salary High: 160820 Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. 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    $47k-79k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Visitor Services

    Museum Associates 4.3company rating

    Service supervisor job in Los Angeles, CA

    Job Description Supervisor, Visitor Services (Regular, Full-Time) Visitor Services Reporting to the Manager, Visitor Services, the Supervisor is primarily responsible for acting as the supervisor-on-duty during regular museum operating hours and for some afterhours events, is responsible for troubleshooting visitor and member issues as they arise and accelerating a response when necessary, and coordinating staff efforts throughout the day for staff working at the Ticket Office and at assigned entry posts throughout the campus. This leadership positions ensures that day-to-day ticketing and staffing logistics of the Visitor Services department run smoothly and according to established policy and procedure. The Supervisor provides work direction and oversight to the Visitor Services Team Leads. Responsibilities: Supports the Visitor Services operation including opening and closing duties and working at posts when necessary Ensures that all ticketed event requests, including museum operations, films, music, education, and member programming, are completed in an accurate and timely manner Collaborates with Education, Exhibitions, Finance, Marketing, Membership, Public Programs, Strategic Services, and other related departments to prepare and implement strategic staffing and ticketing plans for special exhibitions Generates ticketing, attendance, revenue, and inventory reports with a strict degree of attention to accuracy of reported information as scheduled and on demand Works closely with the Manager, Visitor Services on candidate interviews, staff onboarding, training, coaching, performance reviews, and departure according to established policies and procedures Supervises the Team Leads to ensure a complete staffing schedule is published on a twice monthly basis and covering Ticket Office, Gallery Staffing, and Ticket Window posts Identifies and recommends opportunities to improve Tessitura efficiencies, policies, and procedures Ensures that ticketing and cash handling policies and procedures are trained, enforced, and report with the highest degree of attention to detail and integrity as possible. Resolves visitor and member issues in a timely and efficient manner, and accelerate any additional response where required Professionally and gracefully handles VIP or donor visits when assigned Assists Team Leads with prepping and running of pre-shift staff meetings Communicates employee, member, and visitor issues to the Manager, Visitor Services and to the AVP, Membership and Visitor Services. Performs other duties or special projects as assigned Maintains regular and reliable attendance Benefits: The expected hourly rate for this Los Angeles, CA based position is $25.50-$26.93, subject to change, and the position is eligible for LACMA's comprehensive benefits package, including pension plan. LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience. Qualifications: Bachelor's degree in Business, Communications, or Art History and/or equivalent work experience Minimum of 3 years of visitor services supervisory experience, with a demonstrated knowledge of non-profit business practices, and a proven ability to provide effective, friendly, and outstanding customer service Expert skills in ticketing software, preferably in Tessitura Proven ability to provide effective customer service for internal and external clients Must operate with a strong attention to detail using strong organizational skills while managing a continuous workflow in a visitor-focused, high-volume setting Open availability including nights and weekends. This position is scheduled on-site Thursdays-Mondays.
    $38k-58k yearly est. 11d ago
  • F&B Service Supervisor (BELL GARDENS, CA. 90201)

    Parkwest Casinos/Fortiss

    Service supervisor job in Bell Gardens, CA

    Parkwest Casino is searching for an exceptional and talented F&B Service Supervisor who oversees and coordinates the day to day operations of the Casino Services (Front of the House). Executes supervisory duties and oversees Food & Beverage operations during assigned shift. Responsibilities Supervises front of the house F&B team in all outlets and gaming floor and provides guidance to create a positive and enjoyable experience for a guest. Trains new staff, evaluates current staff and makes recommendations for appraisal or performance issues. Oversee the daily operations of the casino floor, including coordinating shift schedules, breaks, and staffing levels to maintain efficient service. Documents training in a timely manner. Handle customer disputes or complaints professionally and tactfully, aiming to find satisfactory resolutions and maintaining a positive guest experience. Handle employee related issues with the utmost confidentiality to the team member and communicates important information to the F&B Manager/Director and Human Resources. Ensure that guests receive outstanding service by assisting with their needs, answering questions and addressing concerns promptly and professionally. Completes end of shift front of the house shift inspection checklist report. Controls cash and other receipts by adhering to cash handling and reconciliation procedures. Monitors food portions and discusses relevant corrections needed with the Kitchen Coordinator, Sous Chef or Executive Chef. Maintains a calm demeanor during periods of high volume or unusual events to keep operations to standard and to set a positive example for the shift team. Responsible for compliance of Liquor Liability which includes reporting persons who are suspected of being intoxicated to a manage; not serving alcoholic beverages to someone who may be legally drunk or intoxicated; checks identification of suspected minors. Available to work flexible hours to include early mornings, evenings, weekends, nights, overtime and/or holidays as needed. Other job duties as assigned. Qualifications Must have an RBS Certification and Food Handlers Card. Must be able to pass mandatory screening including a background check and drug test. Must be at least 21 years of age. Able to deal effectively and interact well with customers, co-workers and team members. Able to resolve problems/conflicts in a diplomatic and tactful manner. Available for full time work which may include weekends and evening scheduling; and ready for all programs and activities. Able to work varied shifts and flexible schedules. Requires strong organizational skills and the ability to multi-task effectively. Able to work independently Able to work within a team environment Education: High school diploma, G.E.D, or equivalent. Some college coursework a plus. Experience: 3-5 years supervisory experience in a Restaurant of comparable industry; preferably casino or hospitality. Qualified candidate must have strong interpersonal and communication skills and ability to lead the team. Physical and Mental Requirements: • Must be able to lift and carry tools, supplies, and inventory up to 25 pounds • Must be able to perform all essential duties with or without accommodation. • This position requires ability to stand for extended periods of time. EEO Statement Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Min USD $21.00/Hr. Max USD $25.75/Hr. Not ready to apply? Connect with us for general consideration.
    $21-25.8 hourly Auto-Apply 25d ago
  • Supervisor-Oncology Support Services

    City of Loma Linda 3.7company rating

    Service supervisor job in Loma Linda, CA

    Job Summary: The Supervisor-Oncology Support Services utilizes discretion and independent judgment in providing supervision to a multidisciplinary team of licensed and unlicensed personnel who provide direct and indirect patient care and support for patients eighteen years of age or older with suspected or confirmed malignancies or a hematologic disorder in a fast-paced outpatient clinic. Understands the uniqueness of cancer and cancer-related diseases and the sensitivity of communicating with patients facing the unknown. Demonstrates flexibility and advanced critical thinking skills and adeptly resets priorities as needed to ensure efficient clinic operations and quality patient care is provided. Assists leadership with providing financial management of the clinic, provides input into the capital and operational budgets. Supports quality improvement program, collects data, prepares reports and assists with developing sustainable action plans. Supports and participates in cancer research approved by the Internal Review Board (IRB) and facilitates patient participation in LLUMC Oncology Clinical Research Program and/or Cancer Control trials. Develops and implements competency-based orientation and ongoing education programs for new and existing staff. Assists with interviewing for new hires. Completes performance appraisals on time and in accordance with established policies and guidelines. Participates in strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Performs other duties as needed. Education and Experience: Bachelor of Science Degree in Nursing required. Minimum three years nursing experience in oncology required. Minimum one year of prior management or supervisory experience preferred. Knowledge and Skills: Advanced knowledge of oncology and hematology required. Knowledgeable of state and federal healthcare regulations, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure and legal aspects of care required. Familiar with adult learning principles, management, and problem-solving methodologies. Ability to work effectively with a wide variety of staff. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Active California Registered Nurse (RN) License required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Chemotherapy/Biotherapy certificate required. Oncology Certified Nurse (OCN) preferred. Other competencies as specified in the department-specific Plan for Providing Care required.
    $42k-54k yearly est. Auto-Apply 12d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Yorba Linda, CA?

The average service supervisor in Yorba Linda, CA earns between $38,000 and $100,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Yorba Linda, CA

$61,000

What are the biggest employers of Service Supervisors in Yorba Linda, CA?

The biggest employers of Service Supervisors in Yorba Linda, CA are:
  1. UCI Health
  2. The Hiller Companies
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